{"metadata":{"transaction_key":"deprecated","request_id":"019f8cf6-b6d3-7821-acad-c3818236a427","sha256":"9d95aba7a729fed22c6beefd99cad087685b7d79009848fd7e48ac6c6bf591f6","created":"2026-07-23T03:13:27.675Z","duration":6.5519376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":34},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Rachel Tosh. I'm currently away from the phone. If you can just leave your name, number, and a brief message.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.12,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.09034965932369232},{"word":"this","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.07308998703956604},{"word":"is","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08061523735523224},{"word":"rachel","start":1.4399999,"end":1.76,"confidence":0.9941406,"punctuated_word":"Rachel","sentiment":"neutral","sentiment_score":0.05515958368778229},{"word":"tosh","start":1.76,"end":2.08,"confidence":0.81152344,"punctuated_word":"Tosh.","sentiment":"neutral","sentiment_score":0.09354958683252336},{"word":"i'm","start":2.08,"end":2.24,"confidence":0.99609375,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.329043447971344},{"word":"currently","start":2.24,"end":2.6399999,"confidence":1.0,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.4572911858558655},{"word":"away","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"away","sentiment":"negative","sentiment_score":-0.42692989110946655},{"word":"from","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"from","sentiment":"negative","sentiment_score":-0.4653800427913666},{"word":"the","start":3.12,"end":3.1999998,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5570657253265381},{"word":"phone","start":3.1999998,"end":3.6999998,"confidence":1.0,"punctuated_word":"phone.","sentiment":"negative","sentiment_score":-0.4697912335395813},{"word":"if","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.08362197875976562},{"word":"you","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12108613550662994},{"word":"can","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.1162804514169693},{"word":"just","start":4.4,"end":4.64,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.01617516577243805},{"word":"leave","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.011439606547355652},{"word":"your","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.006555534899234772},{"word":"name","start":5.04,"end":5.2799997,"confidence":0.99316406,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.03087849542498589},{"word":"number","start":5.2799997,"end":5.52,"confidence":0.98217773,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.024410054087638855},{"word":"and","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.008045554161071777},{"word":"a","start":5.7599998,"end":5.8399997,"confidence":0.9760742,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0439080223441124},{"word":"brief","start":5.8399997,"end":6.16,"confidence":0.9951172,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":0.019664496183395382},{"word":"message","start":6.16,"end":6.5519376,"confidence":0.9248047,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.01531035266816616}],"paragraphs":{"transcript":"\nHi. This is Rachel Tosh. I'm currently away from the phone. If you can just leave your name, number, and a brief message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"neutral","sentiment_score":0.09034965932369232},{"text":"This is Rachel Tosh.","start":1.12,"end":2.08,"sentiment":"neutral","sentiment_score":0.07560359872877598},{"text":"I'm currently away from the phone.","start":2.08,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.450916921099027},{"text":"If you can just leave your name, number, and a brief message.","start":3.84,"end":6.5519376,"sentiment":"neutral","sentiment_score":-0.027614887338131666}],"sentiment":"neutral","sentiment_score":-0.11496157045273678,"num_words":23,"start":0.88,"end":6.5519376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Rachel Tosh. I'm currently away from the phone. If you can just leave your name, number, and a brief message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"neutral","sentiment_score":0.09034965932369232},{"text":"This is Rachel Tosh.","start":1.12,"end":2.08,"sentiment":"neutral","sentiment_score":0.07560359872877598},{"text":"I'm currently away from the phone.","start":2.08,"end":3.6999998,"sentiment":"negative","sentiment_score":-0.450916921099027},{"text":"If you can just leave your name, number, and a brief message.","start":3.84,"end":6.5519376,"sentiment":"neutral","sentiment_score":-0.027614887338131666}],"sentiment":"neutral","sentiment_score":-0.11496157045273678,"channel":1,"num_words":23,"start":0.88,"end":6.5519376}]},"summary":{"result":"success","short":"Hi. This is Rachel Tosh. I'm currently away from the phone. If you can just leave your name, number, and a brief message."},"intents":{"segments":[{"text":"If you can just leave your name, number, and a brief message.","start_word":11,"end_word":22,"intents":[{"intent":"Request message","confidence_score":0.059797008}]}]},"sentiments":{"segments":[{"text":"Hi. This is Rachel Tosh.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.08486250042915344},{"text":"I'm currently away from the phone.","start_word":5,"end_word":10,"sentiment":"negative","sentiment_score":-0.42593106627464294},{"text":"If you can just leave your name, number, and a brief message.","start_word":11,"end_word":22,"sentiment":"neutral","sentiment_score":-0.02147317491471767}],"average":{"sentiment":"neutral","sentiment_score":-0.1003878817838781}}}}