{"metadata":{"transaction_key":"deprecated","request_id":"01a0ccb7-41c9-7311-bdc4-01d3693347e8","sha256":"b0b4deac4bfbc0bb665704663367f4aaece1e689e0010c4ff89827102a3deba1","created":"2026-09-23T05:22:38.405Z","duration":120.95994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You called Brittany Hankins. Please leave a message after the tone. I'll get back to you as soon as I can.","confidence":0.9951172,"words":[{"word":"hi","start":0.32,"end":0.39999998,"confidence":0.67736816,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2055853307247162},{"word":"you","start":0.39999998,"end":0.48,"confidence":0.96240234,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.13266369700431824},{"word":"called","start":0.48,"end":0.88,"confidence":0.65771484,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.0949096828699112},{"word":"brittany","start":0.88,"end":1.28,"confidence":0.19250488,"punctuated_word":"Brittany","sentiment":"neutral","sentiment_score":0.11360038816928864},{"word":"hankins","start":1.28,"end":1.78,"confidence":0.9264323,"punctuated_word":"Hankins.","sentiment":"neutral","sentiment_score":0.1021142452955246},{"word":"please","start":2.0,"end":2.32,"confidence":0.98535156,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.12258607149124146},{"word":"leave","start":2.32,"end":2.56,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.12578117847442627},{"word":"a","start":2.56,"end":2.72,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.15054021775722504},{"word":"message","start":2.72,"end":3.12,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.21878446638584137},{"word":"after","start":3.12,"end":3.4399998,"confidence":0.984375,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.0842982679605484},{"word":"the","start":3.4399998,"end":3.6,"confidence":0.9760742,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0928451418876648},{"word":"tone","start":3.6,"end":4.1,"confidence":0.9523926,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.12981635332107544},{"word":"i'll","start":4.16,"end":4.3199997,"confidence":0.9951172,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.10197965800762177},{"word":"get","start":4.3199997,"end":4.56,"confidence":0.96972656,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04643693566322327},{"word":"back","start":4.56,"end":4.72,"confidence":0.9980469,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.013436704874038696},{"word":"to","start":4.72,"end":4.88,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10315632820129396},{"word":"you","start":4.88,"end":5.04,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2801673114299774},{"word":"as","start":5.04,"end":5.2,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.1661175936460495},{"word":"soon","start":5.2,"end":5.44,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.11569002270698547},{"word":"as","start":5.44,"end":5.6,"confidence":0.99609375,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.14159230887889862},{"word":"i","start":5.6,"end":5.68,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.3224213719367981},{"word":"can","start":5.68,"end":6.18,"confidence":0.99902344,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.07834428548812866}],"paragraphs":{"transcript":"\nHi. You called Brittany Hankins. Please leave a message after the tone. I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.2055853307247162},{"text":"You called Brittany Hankins.","start":0.39999998,"end":1.78,"sentiment":"neutral","sentiment_score":0.11082200333476067},{"text":"Please leave a message after the tone.","start":2.0,"end":4.1,"sentiment":"neutral","sentiment_score":-0.1320930996111461},{"text":"I'll get back to you as soon as I can.","start":4.16,"end":6.18,"sentiment":"neutral","sentiment_score":0.13693425208330154}],"sentiment":"neutral","sentiment_score":0.04970746216448871,"num_words":22,"start":0.32,"end":6.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You called Brittany Hankins. Please leave a message after the tone. I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.2055853307247162},{"text":"You called Brittany Hankins.","start":0.39999998,"end":1.78,"sentiment":"neutral","sentiment_score":0.11082200333476067},{"text":"Please leave a message after the tone.","start":2.0,"end":4.1,"sentiment":"neutral","sentiment_score":-0.1320930996111461},{"text":"I'll get back to you as soon as I can.","start":4.16,"end":6.18,"sentiment":"neutral","sentiment_score":0.13693425208330154}],"sentiment":"neutral","sentiment_score":0.04970746216448871,"channel":1,"num_words":22,"start":0.32,"end":6.18}]},"summary":{"result":"success","short":"Hi. You called Brittany Hankins. Please leave a message after the tone. I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"I'll get back to you as soon as I can.","start_word":12,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.7430446}]}]},"sentiments":{"segments":[{"text":"Hi. You called Brittany Hankins. Please leave a message after the tone. I'll get back to you as soon as I can.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.05676211416721344}],"average":{"sentiment":"neutral","sentiment_score":0.05676211416721344}}}}