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The agent informed the customer that Peter is on annual leave for a week and a half, but will not be returning until the following week. The agent thanked the customer and ended the call."},"intents":{"segments":[{"text":"This is Andrew from, Vigilance AI, and I was trying to get connected to Peter in IT department. Yeah.","start_word":8,"end_word":26,"intents":[{"intent":"Connect to pierce","confidence_score":0.0184822}]},{"text":"Well, He won't thank be back you for till the the detail. end of next week.","start_word":45,"end_word":60,"intents":[{"intent":"Provide updates","confidence_score":0.003542617}]}]},"sentiments":{"segments":[{"text":"Good afternoon. Admin. Oh, hi. Yes. Good afternoon. This is Andrew from, Vigilance AI, and I was trying to get connected to Peter in IT department. Yeah. I'm sorry. Peter is away on annual leave for a week and a half. Oh, I see. Yeah. Well, He won't thank be back you for till the the detail. end of next week. Oh, week after. Sorry. Yeah. 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