{"metadata":{"transaction_key":"deprecated","request_id":"01a0e682-0156-7552-81ac-be48e7a882e5","sha256":"c088086c4e8222d306b3b39459a243fdf46b64a202fe19c42388798350dc3258","created":"2026-09-28T05:34:36.031Z","duration":12.455937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":47,"output_tokens":47},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":47,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached the voice mail of Ben Dixon. Please leave a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording,","confidence":0.99902344,"words":[{"word":"you've","start":3.04,"end":3.36,"confidence":0.9848633,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.2593499422073364},{"word":"reached","start":3.36,"end":3.52,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"negative","sentiment_score":-0.3447178900241852},{"word":"the","start":3.52,"end":3.6799998,"confidence":0.97509766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.314169704914093},{"word":"voice","start":3.6799998,"end":3.84,"confidence":0.98535156,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.22950710356235504},{"word":"mail","start":3.84,"end":4.08,"confidence":0.99902344,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.2434768378734589},{"word":"of","start":4.08,"end":4.24,"confidence":0.9589844,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.27580034732818604},{"word":"ben","start":4.24,"end":4.48,"confidence":0.99121094,"punctuated_word":"Ben","sentiment":"neutral","sentiment_score":-0.24616920948028564},{"word":"dixon","start":4.48,"end":4.98,"confidence":0.8859863,"punctuated_word":"Dixon.","sentiment":"neutral","sentiment_score":-0.20184439420700073},{"word":"please","start":5.04,"end":5.2799997,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4231226444244385},{"word":"leave","start":5.2799997,"end":5.52,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3886485099792481},{"word":"a","start":5.52,"end":5.6,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4262591302394867},{"word":"message","start":5.6,"end":5.92,"confidence":0.94091797,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.34417009353637695},{"word":"and","start":5.92,"end":6.0,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.30477815866470337},{"word":"i'll","start":6.0,"end":6.16,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.2758810818195343},{"word":"get","start":6.16,"end":6.3999996,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.327276349067688},{"word":"back","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"back","sentiment":"negative","sentiment_score":-0.38247576355934143},{"word":"to","start":6.56,"end":6.64,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.36318570375442505},{"word":"you","start":6.64,"end":6.7999997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.32571882009506226},{"word":"as","start":6.7999997,"end":6.96,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.27783405780792236},{"word":"soon","start":6.96,"end":7.2,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.29230690002441406},{"word":"as","start":7.2,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.2899572253227234},{"word":"i","start":7.2799997,"end":7.44,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2094704806804657},{"word":"can","start":7.44,"end":7.94,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.24922434985637665},{"word":"please","start":8.32,"end":8.639999,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.292299747467041},{"word":"leave","start":8.639999,"end":8.8,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2408694475889206},{"word":"a","start":8.8,"end":8.96,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2911934554576874},{"word":"detailed","start":8.96,"end":9.44,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.3587378263473511},{"word":"message","start":9.44,"end":9.92,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.2844380736351013},{"word":"after","start":9.92,"end":10.16,"confidence":0.9970703,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.28466081619262695},{"word":"the","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.3157535195350647},{"word":"tone","start":10.32,"end":10.8,"confidence":0.9970703,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.26997411251068115},{"word":"when","start":10.8,"end":11.04,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.2054731398820877},{"word":"you","start":11.04,"end":11.2,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.21474115550518036},{"word":"have","start":11.2,"end":11.36,"confidence":0.9838867,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.17431989312171936},{"word":"finished","start":11.36,"end":11.759999,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.25653883814811707},{"word":"recording","start":11.759999,"end":12.259999,"confidence":0.93530273,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.16022688150405884}],"paragraphs":{"transcript":"\nYou've reached the voice mail of Ben Dixon. Please leave a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording,","paragraphs":[{"sentences":[{"text":"You've reached the voice mail of Ben Dixon.","start":3.04,"end":4.98,"sentiment":"neutral","sentiment_score":-0.2643794286996126},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":5.04,"end":7.94,"sentiment":"neutral","sentiment_score":-0.32535395125548044},{"text":"Please leave a detailed message after the tone.","start":8.32,"end":10.8,"sentiment":"neutral","sentiment_score":-0.2922408748418093},{"text":"When you have finished recording,","start":10.8,"end":12.259999,"sentiment":"neutral","sentiment_score":-0.20225998163223266}],"sentiment":"neutral","sentiment_score":-0.2873492112590207,"num_words":36,"start":3.04,"end":12.259999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached the voice mail of Ben Dixon. Please leave a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording,","paragraphs":[{"sentences":[{"text":"You've reached the voice mail of Ben Dixon.","start":3.04,"end":4.98,"sentiment":"neutral","sentiment_score":-0.2643794286996126},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":5.04,"end":7.94,"sentiment":"neutral","sentiment_score":-0.32535395125548044},{"text":"Please leave a detailed message after the tone.","start":8.32,"end":10.8,"sentiment":"neutral","sentiment_score":-0.2922408748418093},{"text":"When you have finished recording,","start":10.8,"end":12.259999,"sentiment":"neutral","sentiment_score":-0.20225998163223266}],"sentiment":"neutral","sentiment_score":-0.2873492112590207,"channel":1,"num_words":36,"start":3.04,"end":12.259999}]},"summary":{"result":"success","short":"You've reached the voice mail of Ben Dixon. Please leave a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording,"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":23,"end_word":30,"intents":[{"intent":"Leave message","confidence_score":0.6524683}]}]},"sentiments":{"segments":[{"text":"You've reached the voice mail of Ben Dixon. Please leave a message, and I'll get back to you as soon as I can. Please leave a detailed message after the tone. When you have finished recording,","start_word":0,"end_word":35,"sentiment":"neutral","sentiment_score":-0.28740695118904114}],"average":{"sentiment":"neutral","sentiment_score":-0.28740696196860455}}}}