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Good morning. This is Airtel AU, your Internet service provider. Am I speaking to miss Julia Azar? Hi.\n\nHow are you today? That's great to hear. I'm fine, and thank you so much for answering my phone call. Miss Wilia, I reached out today because we would like to let you know that your April invoice, it's still unpaid. We tried to process your payment.\n\nHowever, it was declined due to insufficient funds. Because your daughter set up a direct debit using a card, but it was declined due to insufficient funds. So if you could tell your daughter that to put the funds available, in that way your payment will go through. Okay. Sure.\n\nSure. It's the same phone number. What's the name of your yeah. You provided it before. And what's your daughter's name again?\n\nI'm sorry. I forgot it. Mhmm. Mhmm. Mhmm.\n\nOkay. Thank you. And what is the name of your daughter? What what is the name of her of your daughter? Her name?\n\nZelija. Oh, wonderful name. Zelija. Okay. Thank you, miss Sonia.\n\nI will reach out to her. Have a good one, and be safe. Mhmm. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.07384299486875534},{"text":"Good morning.","start":2.8799999,"end":3.62,"sentiment":"neutral","sentiment_score":0.18480103462934494},{"text":"This is Airtel AU, your Internet service provider.","start":3.9199998,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.10032477043569088},{"text":"Am I speaking to miss Julia Azar?","start":8.32,"end":10.66,"sentiment":"neutral","sentiment_score":0.06789667691503253},{"text":"Hi.","start":13.44,"end":13.759999,"sentiment":"neutral","sentiment_score":0.31098437309265137}],"sentiment":"neutral","sentiment_score":0.10696338626899217,"num_words":19,"start":2.56,"end":13.759999},{"sentences":[{"text":"How are you today?","start":13.759999,"end":14.82,"sentiment":"neutral","sentiment_score":0.31814762204885483},{"text":"That's great to 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Good. Yeah. I am. I'm good.\n\nGood. How are you? Yeah. Can can you can you call my daughter, please? Well, I can't hear you.\n\nThis is not not clear. Did she know my daughter's number? Why why why a minute, 0042117 9607. Yes. Velija.\n\nVelija. Uh-huh. Yes. Okay. Alright.\n\nThank you very much. Thanks. Yeah. You too, darling. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.01855466328561306},{"text":"Good.","start":11.36,"end":11.679999,"sentiment":"neutral","sentiment_score":0.3071625232696533},{"text":"Yeah.","start":11.679999,"end":12.16,"sentiment":"neutral","sentiment_score":0.21205852925777435},{"text":"I am.","start":12.16,"end":12.9,"sentiment":"neutral","sentiment_score":0.22189322113990784},{"text":"I'm good.","start":15.025001,"end":15.745001,"sentiment":"positive","sentiment_score":0.4642045199871063}],"sentiment":"neutral","sentiment_score":0.27285302829529556,"num_words":7,"start":0.96,"end":15.745001},{"sentences":[{"text":"Good.","start":15.745001,"end":16.065,"sentiment":"positive","sentiment_score":0.4797442555427551},{"text":"How are you?","start":16.065,"end":16.885,"sentiment":"positive","sentiment_score":0.3344423870245616},{"text":"Yeah.","start":47.675,"end":48.175,"sentiment":"neutral","sentiment_score":-0.017560023814439774},{"text":"Can can you can you call my daughter, please?","start":54.73,"end":57.55,"sentiment":"neutral","sentiment_score":-0.008341085941841206},{"text":"Well, I can't hear you.","start":58.089996,"end":59.449997,"sentiment":"neutral","sentiment_score":-0.1646728828549385}],"sentiment":"neutral","sentiment_score":0.029846168686880878,"num_words":19,"start":15.745001,"end":59.449997},{"sentences":[{"text":"This is not not clear.","start":59.449997,"end":61.629997,"sentiment":"neutral","sentiment_score":-0.16350870579481125},{"text":"Did she know my daughter's number?","start":64.409996,"end":66.35,"sentiment":"neutral","sentiment_score":-0.016785434757669766},{"text":"Why why why a minute, 0042117 9607.","start":66.405,"end":149.72499,"sentiment":"neutral","sentiment_score":-0.04116559234846916},{"text":"Yes.","start":157.385,"end":157.885,"sentiment":"neutral","sentiment_score":0.002686755731701851},{"text":"Velija.","start":158.50499,"end":159.00499,"sentiment":"neutral","sentiment_score":0.0014560683630406857}],"sentiment":"neutral","sentiment_score":-0.06011362299323082,"num_words":20,"start":59.449997,"end":159.00499},{"sentences":[{"text":"Velija.","start":159.385,"end":159.885,"sentiment":"neutral","sentiment_score":0.0008537126705050468},{"text":"Uh-huh.","start":160.66,"end":161.16,"sentiment":"neutral","sentiment_score":0.004560550209134817},{"text":"Yes.","start":162.34,"end":162.84,"sentiment":"neutral","sentiment_score":0.09487031400203703},{"text":"Okay.","start":163.62,"end":164.12,"sentiment":"neutral","sentiment_score":0.06733842194080353},{"text":"Alright.","start":165.78,"end":166.28,"sentiment":"neutral","sentiment_score":0.2019083201885223}],"sentiment":"neutral","sentiment_score":0.07390626380220056,"num_words":5,"start":159.385,"end":166.28},{"sentences":[{"text":"Thank you very much.","start":166.58,"end":167.96,"sentiment":"neutral","sentiment_score":0.3163718208670616},{"text":"Thanks.","start":168.18,"end":168.68,"sentiment":"positive","sentiment_score":0.3589624762535095},{"text":"Yeah.","start":169.22,"end":169.72,"sentiment":"neutral","sentiment_score":0.16006812453269958},{"text":"You too, darling.","start":169.78,"end":170.76,"sentiment":"neutral","sentiment_score":0.26556635399659473},{"text":"Thank you.","start":170.98,"end":171.46,"sentiment":"neutral","sentiment_score":0.18862418085336685}],"sentiment":"neutral","sentiment_score":0.2689513916319067,"num_words":11,"start":166.58,"end":171.46},{"sentences":[{"text":"Bye.","start":171.46,"end":171.96,"sentiment":"neutral","sentiment_score":0.07839322835206985}],"sentiment":"neutral","sentiment_score":0.07839322835206985,"num_words":1,"start":171.46,"end":171.96}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi. Good morning. This is Airtel AU, your Internet service provider. Am I speaking to miss Julia Azar?\n\nChannel 1: Good. Yeah. I am.\n\nChannel 0: Hi. How are you today?\n\nChannel 1: I'm good. Good. How are you?\n\nChannel 0: That's great to hear. I'm fine, and thank you so much for answering my phone call. Miss Wilia, I reached out today because we would like to let you know that your April invoice, it's still unpaid. We tried to process your payment. However, it was declined due to insufficient funds.\n\nBecause your daughter set up a direct debit using a card, but it was declined due to insufficient funds. So if you\n\nChannel 1: Yeah.\n\nChannel 0: could tell your daughter that to put the funds available, in that way your payment will go\n\nChannel 1: Can\n\nChannel 0: through.\n\nChannel 1: can you can you call my daughter, please? Well, I can't hear you. This is not not\n\nChannel 0: Okay.\n\nChannel 1: clear.\n\nChannel 0: Sure. Sure. It's the same phone number.\n\nChannel 1: Did\n\nChannel 0: What's\n\nChannel 1: she\n\nChannel 0: the\n\nChannel 1: know\n\nChannel 0: name of\n\nChannel 1: my\n\nChannel 0: your\n\nChannel 1: daughter's number? Why\n\nChannel 0: yeah. You provided it before. And what's your daughter's name again? I'm sorry. I forgot it.\n\nChannel 1: why why a minute,\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: 0042117\n\nChannel 0: Mhmm.\n\nChannel 1: 9607.\n\nChannel 0: Okay. Thank you. And what is the name of your daughter? What what is the name of her\n\nChannel 1: Yes.\n\nChannel 0: of your daughter?\n\nChannel 1: Velija.\n\nChannel 0: Her name?\n\nChannel 1: Velija. Uh-huh.\n\nChannel 0: Zelija. Oh, wonderful\n\nChannel 1: Yes.\n\nChannel 0: name.\n\nChannel 1: Okay.\n\nChannel 0: Zelija. Okay. Thank you, miss Sonia.\n\nChannel 1: Alright.\n\nChannel 0: I will\n\nChannel 1: Thank\n\nChannel 0: reach\n\nChannel 1: you\n\nChannel 0: out to\n\nChannel 1: very\n\nChannel 0: her.\n\nChannel 1: much.\n\nChannel 0: Have a good\n\nChannel 1: Thanks.\n\nChannel 0: one, and be safe.\n\nChannel 1: Yeah. You too, darling.\n\nChannel 0: Mhmm. Bye\n\nChannel 1: Thank\n\nChannel 0: bye.\n\nChannel 1: you. 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