{"metadata":{"transaction_key":"deprecated","request_id":"01a08410-08af-7122-a6b2-1c5b1618cf69","sha256":"83baaa0dd20a44c0ae3302270f7dbb56a370f0f623eae8a6fae741d34fe4390c","created":"2026-09-09T02:47:19.244Z","duration":7.8479376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":3}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Carlafield Bureau. It will be him. Please leave your name and number after the tone, and I will","confidence":0.97509766,"words":[{"word":"hi","start":2.1599998,"end":2.56,"confidence":0.9902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.20189625024795532},{"word":"you've","start":2.56,"end":2.8,"confidence":0.9472656,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.136897474527359},{"word":"called","start":2.8,"end":3.12,"confidence":0.99609375,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.038773879408836365},{"word":"carlafield","start":3.12,"end":3.6,"confidence":0.27905273,"punctuated_word":"Carlafield","sentiment":"neutral","sentiment_score":0.10745929181575777},{"word":"bureau","start":3.6,"end":4.0,"confidence":0.63305664,"punctuated_word":"Bureau.","sentiment":"neutral","sentiment_score":0.04735559970140457},{"word":"it","start":4.0,"end":4.08,"confidence":0.41455078,"punctuated_word":"It","sentiment":"neutral","sentiment_score":0.04799331724643707},{"word":"will","start":4.08,"end":4.24,"confidence":0.6665039,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.03130735456943512},{"word":"be","start":4.24,"end":4.48,"confidence":0.8310547,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06192335486412048},{"word":"him","start":4.48,"end":4.98,"confidence":0.9885254,"punctuated_word":"him.","sentiment":"neutral","sentiment_score":0.040424373000860214},{"word":"please","start":5.2,"end":5.52,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.16208726167678833},{"word":"leave","start":5.52,"end":5.68,"confidence":0.99609375,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.15326076745986938},{"word":"your","start":5.68,"end":5.92,"confidence":0.7709961,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.12547612190246582},{"word":"name","start":5.92,"end":6.16,"confidence":0.97509766,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.13085000216960907},{"word":"and","start":6.16,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2131720781326294},{"word":"number","start":6.3199997,"end":6.72,"confidence":0.9980469,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.21300098299980164},{"word":"after","start":6.72,"end":6.96,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.19737772643566132},{"word":"the","start":6.96,"end":7.04,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.25161850452423096},{"word":"tone","start":7.04,"end":7.2799997,"confidence":0.8474121,"punctuated_word":"tone,","sentiment":"neutral","sentiment_score":-0.16043265163898468},{"word":"and","start":7.2799997,"end":7.52,"confidence":0.9902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.19870099425315857},{"word":"i","start":7.52,"end":7.6,"confidence":0.92822266,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.21632197499275208},{"word":"will","start":7.6,"end":7.8479376,"confidence":0.68359375,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.1286046802997589}],"paragraphs":{"transcript":"\nHi. You've called Carlafield Bureau. It will be him. Please leave your name and number after the tone, and I will","paragraphs":[{"sentences":[{"text":"Hi.","start":2.1599998,"end":2.56,"sentiment":"neutral","sentiment_score":0.20189625024795532},{"text":"You've called Carlafield Bureau.","start":2.56,"end":4.0,"sentiment":"neutral","sentiment_score":0.08262156136333942},{"text":"It will be him.","start":4.0,"end":4.98,"sentiment":"neutral","sentiment_score":0.04541209992021322},{"text":"Please leave your name and number after the tone, and I will","start":5.2,"end":7.8479376,"sentiment":"neutral","sentiment_score":-0.1792419788738092}],"sentiment":"neutral","sentiment_score":-0.0684225167192164,"num_words":21,"start":2.1599998,"end":7.8479376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Carlafield Bureau. It will be him. Please leave your name and number after the tone, and I will","paragraphs":[{"sentences":[{"text":"Hi.","start":2.1599998,"end":2.56,"sentiment":"neutral","sentiment_score":0.20189625024795532},{"text":"You've called Carlafield Bureau.","start":2.56,"end":4.0,"sentiment":"neutral","sentiment_score":0.08262156136333942},{"text":"It will be him.","start":4.0,"end":4.98,"sentiment":"neutral","sentiment_score":0.04541209992021322},{"text":"Please leave your name and number after the tone, and I will","start":5.2,"end":7.8479376,"sentiment":"neutral","sentiment_score":-0.1792419788738092}],"sentiment":"neutral","sentiment_score":-0.0684225167192164,"channel":1,"num_words":21,"start":2.1599998,"end":7.8479376}]},"summary":{"result":"success","short":"Hi. You've called Carlafield Bureau. It will be him. Please leave your name and number after the tone, and I will"},"intents":{"segments":[{"text":"It will be him.","start_word":5,"end_word":8,"intents":[{"intent":"Contact","confidence_score":0.0014330515}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Carlafield Bureau. It will be him. Please leave your name and number after the tone, and I will","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":-0.032380763441324234}],"average":{"sentiment":"neutral","sentiment_score":-0.03238076177136651}}}}