{"metadata":{"transaction_key":"deprecated","request_id":"019dd6fd-a53e-75f1-b92d-d1e4e0f5e706","sha256":"5f0fb3e34fb1c92efe0646eb79c84b203001ebedb4297d5ed317855b97f2bbe4","created":"2026-04-29T02:11:12.983Z","duration":618.33594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":2082,"output_tokens":125},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2387,"output_tokens":2392},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2387,"output_tokens":546}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. Is that Steve? Steve, hi. My name is Mike Burns. I'm the general manager at Cooler Bar Care. I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you. Because she has opened it and found the money in it. We look. She's not allowed to accept the money. We well, No. I understand. No. And I understand that. And she's very, very grateful, and she's more than happy to keep the card. But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents. Yeah. I understand that's a bit of a gray area. She she brought it to me. So it wasn't me interfering with it because she she did the right thing and brought it to me and said, well, I've got this. It puts me in a difficult position because it's in breach of our policy, and she's correct. So I've got the money here, which is in the Admin Building. Is it convenient for you to call in and pick it up, the money? I am the general manager for operations. Yes. Mike. Amanda's the CEO now. Okay. Yeah. That would be lovely. Yes. Yes. Right. Mhmm. Yes. Right. Yes. Right. Steve, it's not a question I can answer, obviously. I can. And I guess I can definitely see the the problem with that. And if I'm honest, I believe what should have happened is that, potentially, you should have had to obtain probate before you took any of it. The the problem being yes. Correct. No. And I can understand why that is a problem. I get it. And I it's also a problem for us because, obviously, we can't store things for people. So we do need things removing, but I do well, I'm not saying it's an excuse. I'm just saying it's how would how would you like me to answer this instead? I'm being just being practical. Yep. Okay. Steve, can I ask how long ago this was? Six months. Sure. No. Okay. I think probably the best way forward then is if you want, I can get the right person to give you a callback. And then we Is that Helen? Okay. Yes. I think the issue is not proving that she's your wife. It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate. It's not it would've. It would've, and I don't disagree with you on that. What what what can I do practically to try and Look? Absolutely. Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in? Or I am free between around 01:30 and three. And It's not in the main reception. It's in the little admin office where like, where Amanda used to be or is. So as yes. Yep. Yes. That's the one. Yep. Yep. I'll be here. 01:30. Fantastic. Alright. We'll see you then. Thank you. Bye bye.","confidence":0.99609375,"words":[{"word":"oh","start":4.08,"end":4.24,"confidence":0.95947266,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.026360617950558662},{"word":"hi","start":4.24,"end":4.48,"confidence":0.99121094,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.02300236001610756},{"word":"is","start":4.48,"end":4.56,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.017145834863185883},{"word":"that","start":4.56,"end":4.88,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.0243556909263134},{"word":"steve","start":4.88,"end":5.38,"confidence":0.99853516,"punctuated_word":"Steve?","sentiment":"neutral","sentiment_score":0.023866266012191772},{"word":"steve","start":7.2,"end":7.6,"confidence":0.90966797,"punctuated_word":"Steve,","sentiment":"neutral","sentiment_score":0.03989599645137787},{"word":"hi","start":7.6,"end":7.8399997,"confidence":0.9890137,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.0536227785050869},{"word":"my","start":7.8399997,"end":8.0,"confidence":1.0,"punctuated_word":"My","sentiment":"neutral","sentiment_score":0.06224314868450165},{"word":"name","start":8.0,"end":8.16,"confidence":0.99902344,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.06769923865795135},{"word":"is","start":8.16,"end":8.48,"confidence":0.5058594,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05736994370818138},{"word":"mike","start":8.48,"end":8.8,"confidence":0.8183594,"punctuated_word":"Mike","sentiment":"neutral","sentiment_score":0.052062198519706726},{"word":"burns","start":8.8,"end":9.28,"confidence":0.9851074,"punctuated_word":"Burns.","sentiment":"neutral","sentiment_score":0.05341330915689469},{"word":"i'm","start":9.28,"end":9.44,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.05722878873348236},{"word":"the","start":9.44,"end":9.84,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.048568934202194214},{"word":"general","start":9.84,"end":10.32,"confidence":0.91845703,"punctuated_word":"general","sentiment":"neutral","sentiment_score":0.06590127944946289},{"word":"manager","start":10.32,"end":10.82,"confidence":1.0,"punctuated_word":"manager","sentiment":"neutral","sentiment_score":0.05511432886123657},{"word":"at","start":11.12,"end":11.28,"confidence":0.88671875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.06314389407634735},{"word":"cooler","start":11.28,"end":11.759999,"confidence":0.5114746,"punctuated_word":"Cooler","sentiment":"neutral","sentiment_score":0.09309764206409454},{"word":"bar","start":11.759999,"end":12.0,"confidence":0.9951172,"punctuated_word":"Bar","sentiment":"neutral","sentiment_score":0.06971540302038193},{"word":"care","start":12.0,"end":12.5,"confidence":0.95751953,"punctuated_word":"Care.","sentiment":"neutral","sentiment_score":0.06026693433523178},{"word":"i'm","start":13.775,"end":14.014999,"confidence":0.99560547,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.24121014773845673},{"word":"just","start":14.014999,"end":14.174999,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.3000901937484741},{"word":"giving","start":14.174999,"end":14.415,"confidence":1.0,"punctuated_word":"giving","sentiment":"neutral","sentiment_score":0.2493336945772171},{"word":"you","start":14.415,"end":14.655,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.24947170913219452},{"word":"a","start":14.655,"end":14.815,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2081407606601715},{"word":"call","start":14.815,"end":15.134999,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.17005732655525208},{"word":"because","start":15.134999,"end":15.634999,"confidence":0.9707031,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.2027850896120071},{"word":"one","start":16.255,"end":16.494999,"confidence":0.89208984,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.23427288234233856},{"word":"of","start":16.494999,"end":16.574999,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.21331429481506348},{"word":"my","start":16.574999,"end":16.814999,"confidence":0.95410156,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.2474256455898285},{"word":"staff","start":16.814999,"end":17.215,"confidence":1.0,"punctuated_word":"staff","sentiment":"neutral","sentiment_score":0.2035715878009796},{"word":"members","start":17.215,"end":17.715,"confidence":0.9206543,"punctuated_word":"members,","sentiment":"neutral","sentiment_score":0.22592630982398987},{"word":"you've","start":18.414999,"end":18.735,"confidence":0.9941406,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.279657244682312},{"word":"given","start":18.735,"end":19.055,"confidence":1.0,"punctuated_word":"given","sentiment":"positive","sentiment_score":0.3600705564022064},{"word":"her","start":19.055,"end":19.215,"confidence":0.99902344,"punctuated_word":"her","sentiment":"neutral","sentiment_score":0.32969576120376587},{"word":"a","start":19.215,"end":19.375,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.31198933720588684},{"word":"thank","start":19.375,"end":19.615,"confidence":0.99902344,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.33243003487586975},{"word":"you","start":19.615,"end":19.855,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3136496841907501},{"word":"card","start":19.855,"end":20.175,"confidence":1.0,"punctuated_word":"card","sentiment":"positive","sentiment_score":0.3952579796314239},{"word":"and","start":20.175,"end":20.335,"confidence":0.9892578,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3500407934188843},{"word":"put","start":20.335,"end":20.835,"confidence":1.0,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.284309059381485},{"word":"$50","start":21.215,"end":22.015,"confidence":0.9946289,"punctuated_word":"$50","sentiment":"positive","sentiment_score":0.390482634305954},{"word":"in","start":22.015,"end":22.255,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.3210158050060272},{"word":"it","start":22.255,"end":22.755,"confidence":0.9970703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.32452523708343506},{"word":"as","start":23.375,"end":23.535,"confidence":0.76123047,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.2343599647283554},{"word":"a","start":23.535,"end":23.695,"confidence":0.9316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.22568441927433017},{"word":"as","start":23.695,"end":23.935,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.19883400201797485},{"word":"a","start":23.935,"end":24.095,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2508450746536255},{"word":"thank","start":24.095,"end":24.335,"confidence":1.0,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.2872028052806854},{"word":"you","start":24.335,"end":24.835,"confidence":0.8256836,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.2555956542491913},{"word":"because","start":29.27,"end":29.77,"confidence":0.9902344,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":0.005550350993871689},{"word":"she","start":29.83,"end":30.07,"confidence":1.0,"punctuated_word":"she","sentiment":"neutral","sentiment_score":0.08240596204996109},{"word":"has","start":30.07,"end":30.57,"confidence":1.0,"punctuated_word":"has","sentiment":"neutral","sentiment_score":0.0368635468184948},{"word":"opened","start":30.789999,"end":31.189999,"confidence":0.99121094,"punctuated_word":"opened","sentiment":"neutral","sentiment_score":0.06315349787473679},{"word":"it","start":31.189999,"end":31.349998,"confidence":0.96533203,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05924132466316223},{"word":"and","start":31.349998,"end":31.849998,"confidence":0.9873047,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02521584928035736},{"word":"found","start":31.99,"end":32.309998,"confidence":0.9941406,"punctuated_word":"found","sentiment":"neutral","sentiment_score":0.026898346841335297},{"word":"the","start":32.309998,"end":32.47,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.016020648181438446},{"word":"money","start":32.47,"end":32.79,"confidence":1.0,"punctuated_word":"money","sentiment":"neutral","sentiment_score":0.04204336181282997},{"word":"in","start":32.79,"end":32.87,"confidence":0.9921875,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.028509721159935},{"word":"it","start":32.87,"end":33.37,"confidence":0.97875977,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.0438743494451046},{"word":"we","start":35.989998,"end":36.39,"confidence":0.90478516,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.010673429816961288},{"word":"look","start":36.629997,"end":37.129997,"confidence":0.5187988,"punctuated_word":"look.","sentiment":"neutral","sentiment_score":-0.020234744995832443},{"word":"she's","start":37.51,"end":37.829998,"confidence":0.91015625,"punctuated_word":"She's","sentiment":"neutral","sentiment_score":-0.29075440764427185},{"word":"not","start":37.829998,"end":38.07,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.3412388861179352},{"word":"allowed","start":38.07,"end":38.47,"confidence":0.99902344,"punctuated_word":"allowed","sentiment":"negative","sentiment_score":-0.3777203857898712},{"word":"to","start":38.47,"end":38.71,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3384929895401001},{"word":"accept","start":38.71,"end":39.21,"confidence":1.0,"punctuated_word":"accept","sentiment":"negative","sentiment_score":-0.48882392048835754},{"word":"the","start":39.27,"end":39.43,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.33819079399108887},{"word":"money","start":39.43,"end":39.93,"confidence":0.8198242,"punctuated_word":"money.","sentiment":"negative","sentiment_score":-0.33985307812690735},{"word":"we","start":41.605,"end":41.925,"confidence":0.8408203,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.12821266055107117},{"word":"well","start":45.285,"end":45.785,"confidence":0.82006836,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.009869284927845},{"word":"no","start":67.51,"end":67.83,"confidence":0.970459,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.0905967503786087},{"word":"i","start":67.83,"end":67.99,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05633723735809326},{"word":"understand","start":67.99,"end":68.49,"confidence":0.9995117,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.023910939693450928},{"word":"no","start":80.674995,"end":80.994995,"confidence":0.9909668,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06041263788938522},{"word":"and","start":80.994995,"end":81.235,"confidence":0.98535156,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.05201901122927666},{"word":"i","start":81.235,"end":81.395,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04262358322739601},{"word":"understand","start":81.395,"end":81.875,"confidence":0.99902344,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.02896568551659584},{"word":"that","start":81.875,"end":82.375,"confidence":0.91259766,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.03116658143699169},{"word":"and","start":82.515,"end":82.674995,"confidence":0.82666016,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.013025451451539992},{"word":"she's","start":82.674995,"end":82.994995,"confidence":0.9921875,"punctuated_word":"she's","sentiment":"neutral","sentiment_score":0.0190298929810524},{"word":"very","start":82.994995,"end":83.494995,"confidence":0.9013672,"punctuated_word":"very,","sentiment":"positive","sentiment_score":0.35397040843963623},{"word":"very","start":83.634995,"end":84.034996,"confidence":1.0,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.4303153157234192},{"word":"grateful","start":84.034996,"end":84.534996,"confidence":0.89941406,"punctuated_word":"grateful,","sentiment":"positive","sentiment_score":0.38088259100914},{"word":"and","start":84.595,"end":84.835,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.33195075392723083},{"word":"she's","start":84.835,"end":85.075,"confidence":0.9995117,"punctuated_word":"she's","sentiment":"positive","sentiment_score":0.38198167085647583},{"word":"more","start":85.075,"end":85.235,"confidence":1.0,"punctuated_word":"more","sentiment":"positive","sentiment_score":0.4048162698745727},{"word":"than","start":85.235,"end":85.395,"confidence":1.0,"punctuated_word":"than","sentiment":"neutral","sentiment_score":0.3181881010532379},{"word":"happy","start":85.395,"end":85.715,"confidence":1.0,"punctuated_word":"happy","sentiment":"positive","sentiment_score":0.4208526611328125},{"word":"to","start":85.715,"end":85.875,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.3136899769306183},{"word":"keep","start":85.875,"end":86.115,"confidence":1.0,"punctuated_word":"keep","sentiment":"neutral","sentiment_score":0.2633492052555084},{"word":"the","start":86.115,"end":86.354996,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2115640491247177},{"word":"card","start":86.354996,"end":86.854996,"confidence":0.845459,"punctuated_word":"card.","sentiment":"neutral","sentiment_score":0.17237460613250732},{"word":"but","start":87.76,"end":88.240005,"confidence":0.98828125,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.06043798476457596},{"word":"it","start":88.240005,"end":88.48,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.1975291222333908},{"word":"it","start":88.48,"end":88.64,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.20751717686653137},{"word":"is","start":88.64,"end":88.880005,"confidence":0.98535156,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.2293132841587067},{"word":"a","start":88.880005,"end":89.200005,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2208832800388336},{"word":"a","start":89.200005,"end":89.28,"confidence":0.87890625,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.202749103307724},{"word":"policy","start":89.28,"end":89.78,"confidence":1.0,"punctuated_word":"policy","sentiment":"neutral","sentiment_score":-0.16167020797729492},{"word":"that","start":89.840004,"end":90.08,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.133152037858963},{"word":"we","start":90.08,"end":90.32,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.1293264776468277},{"word":"have","start":90.32,"end":90.8,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.14582127332687378},{"word":"that","start":90.8,"end":91.3,"confidence":0.95947266,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.1301066130399704},{"word":"staff","start":92.240005,"end":92.560005,"confidence":0.9716797,"punctuated_word":"staff","sentiment":"neutral","sentiment_score":-0.18285588920116425},{"word":"are","start":92.560005,"end":92.64,"confidence":0.9873047,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.10949647426605225},{"word":"not","start":92.64,"end":92.880005,"confidence":0.99609375,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.15510159730911255},{"word":"allowed","start":92.880005,"end":93.200005,"confidence":0.99902344,"punctuated_word":"allowed","sentiment":"neutral","sentiment_score":-0.20242534577846527},{"word":"to","start":93.200005,"end":93.44,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1997634470462799},{"word":"accept","start":93.44,"end":93.94,"confidence":1.0,"punctuated_word":"accept","sentiment":"neutral","sentiment_score":-0.2696722447872162},{"word":"cash","start":94.0,"end":94.48,"confidence":0.9980469,"punctuated_word":"cash","sentiment":"neutral","sentiment_score":-0.2247268259525299},{"word":"or","start":94.48,"end":94.8,"confidence":0.9902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.26039984822273254},{"word":"or","start":94.8,"end":94.96,"confidence":0.8256836,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.2570939362049103},{"word":"cash","start":94.96,"end":95.28,"confidence":0.99902344,"punctuated_word":"cash","sentiment":"neutral","sentiment_score":-0.19058573246002197},{"word":"equivalents","start":95.28,"end":95.78,"confidence":0.92407227,"punctuated_word":"equivalents.","sentiment":"neutral","sentiment_score":-0.15874360501766205},{"word":"yeah","start":101.595,"end":101.915,"confidence":0.9975586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05749963968992233},{"word":"i","start":101.915,"end":102.15501,"confidence":0.7788086,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0890200063586235},{"word":"understand","start":102.15501,"end":102.635,"confidence":1.0,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.10582614690065384},{"word":"that's","start":102.635,"end":102.875,"confidence":0.85668945,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.1264992654323578},{"word":"a","start":102.875,"end":102.955,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.13549098372459412},{"word":"bit","start":102.955,"end":103.115005,"confidence":1.0,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.13809308409690857},{"word":"of","start":103.115005,"end":103.195,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.14330711960792542},{"word":"a","start":103.195,"end":103.355,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1546669453382492},{"word":"gray","start":103.355,"end":103.755005,"confidence":0.97265625,"punctuated_word":"gray","sentiment":"neutral","sentiment_score":-0.14134351909160614},{"word":"area","start":103.755005,"end":104.255005,"confidence":0.9995117,"punctuated_word":"area.","sentiment":"neutral","sentiment_score":-0.11468967795372008},{"word":"she","start":119.45,"end":119.93,"confidence":0.61328125,"punctuated_word":"She","sentiment":"neutral","sentiment_score":-0.19927099347114563},{"word":"she","start":119.93,"end":120.17,"confidence":0.9980469,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.19118839502334595},{"word":"brought","start":120.17,"end":120.49,"confidence":0.99902344,"punctuated_word":"brought","sentiment":"neutral","sentiment_score":-0.30181053280830383},{"word":"it","start":120.49,"end":120.65,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.20878595113754272},{"word":"to","start":120.65,"end":120.81,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.22271354496479032},{"word":"me","start":120.81,"end":121.05,"confidence":0.7512207,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":-0.2129905670881271},{"word":"so","start":121.05,"end":121.37,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.15479756891727448},{"word":"it","start":121.37,"end":121.45,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.2065826505422592},{"word":"wasn't","start":121.45,"end":121.85,"confidence":0.9914551,"punctuated_word":"wasn't","sentiment":"neutral","sentiment_score":-0.21091747283935547},{"word":"me","start":121.85,"end":122.09,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.09367747604846954},{"word":"interfering","start":122.09,"end":122.59,"confidence":1.0,"punctuated_word":"interfering","sentiment":"neutral","sentiment_score":-0.07036805152893066},{"word":"with","start":122.73,"end":122.89,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.11027515679597856},{"word":"it","start":122.89,"end":123.39,"confidence":0.99316406,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.11114784330129623},{"word":"because","start":125.755005,"end":126.075005,"confidence":1.0,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.32528001070022583},{"word":"she","start":126.075005,"end":126.315,"confidence":1.0,"punctuated_word":"she","sentiment":"negative","sentiment_score":-0.4405941963195801},{"word":"she","start":126.315,"end":126.555,"confidence":0.99902344,"punctuated_word":"she","sentiment":"negative","sentiment_score":-0.5256087779998779},{"word":"did","start":126.555,"end":126.715004,"confidence":1.0,"punctuated_word":"did","sentiment":"negative","sentiment_score":-0.5467160940170288},{"word":"the","start":126.715004,"end":126.875,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4988819658756256},{"word":"right","start":126.875,"end":127.035,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.508908748626709},{"word":"thing","start":127.035,"end":127.275,"confidence":0.99316406,"punctuated_word":"thing","sentiment":"negative","sentiment_score":-0.5811398029327393},{"word":"and","start":127.275,"end":127.435,"confidence":0.3708496,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.42942747473716736},{"word":"brought","start":127.435,"end":127.675,"confidence":0.71435547,"punctuated_word":"brought","sentiment":"negative","sentiment_score":-0.4648333191871643},{"word":"it","start":127.675,"end":127.835,"confidence":0.90283203,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.4549150466918946},{"word":"to","start":127.835,"end":127.915,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4410071671009064},{"word":"me","start":127.915,"end":128.155,"confidence":1.0,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.5529130697250366},{"word":"and","start":128.155,"end":128.235,"confidence":0.9472656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.30735814571380615},{"word":"said","start":128.235,"end":128.475,"confidence":0.97924805,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.3321625292301178},{"word":"well","start":128.475,"end":128.635,"confidence":0.84594727,"punctuated_word":"well,","sentiment":"negative","sentiment_score":-0.4610714316368103},{"word":"i've","start":128.635,"end":128.715,"confidence":0.99902344,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.6006699800491333},{"word":"got","start":128.715,"end":128.875,"confidence":1.0,"punctuated_word":"got","sentiment":"negative","sentiment_score":-0.6353703737258911},{"word":"this","start":128.875,"end":129.115,"confidence":0.9831543,"punctuated_word":"this.","sentiment":"negative","sentiment_score":-0.5849502086639404},{"word":"it","start":129.115,"end":129.195,"confidence":0.99609375,"punctuated_word":"It","sentiment":"negative","sentiment_score":-0.7014871835708618},{"word":"puts","start":129.195,"end":129.435,"confidence":0.9951172,"punctuated_word":"puts","sentiment":"negative","sentiment_score":-0.7271528244018555},{"word":"me","start":129.435,"end":129.595,"confidence":0.99902344,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.7844973206520081},{"word":"in","start":129.595,"end":129.675,"confidence":0.98535156,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.7446399331092834},{"word":"a","start":129.675,"end":129.755,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7095745801925659},{"word":"difficult","start":129.755,"end":130.155,"confidence":1.0,"punctuated_word":"difficult","sentiment":"negative","sentiment_score":-0.7177338600158691},{"word":"position","start":130.155,"end":130.55501,"confidence":1.0,"punctuated_word":"position","sentiment":"negative","sentiment_score":-0.7723641991615295},{"word":"because","start":130.55501,"end":130.955,"confidence":0.97509766,"punctuated_word":"because","sentiment":"negative","sentiment_score":-0.5720360279083252},{"word":"it's","start":130.955,"end":131.115,"confidence":1.0,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.6747502684593201},{"word":"in","start":131.115,"end":131.195,"confidence":0.99121094,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.7498259544372559},{"word":"breach","start":131.195,"end":131.595,"confidence":0.9970703,"punctuated_word":"breach","sentiment":"negative","sentiment_score":-0.6275706887245178},{"word":"of","start":131.595,"end":131.675,"confidence":0.99902344,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6000380516052246},{"word":"our","start":131.675,"end":131.835,"confidence":0.99902344,"punctuated_word":"our","sentiment":"negative","sentiment_score":-0.5860757827758789},{"word":"policy","start":131.835,"end":132.335,"confidence":0.7734375,"punctuated_word":"policy,","sentiment":"negative","sentiment_score":-0.5969955921173096},{"word":"and","start":133.275,"end":133.515,"confidence":0.99609375,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.43341949582099915},{"word":"she's","start":133.515,"end":133.835,"confidence":0.9995117,"punctuated_word":"she's","sentiment":"negative","sentiment_score":-0.4484598636627197},{"word":"correct","start":133.835,"end":134.335,"confidence":0.9995117,"punctuated_word":"correct.","sentiment":"negative","sentiment_score":-0.394029438495636},{"word":"so","start":134.395,"end":134.895,"confidence":0.9941406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.03345678746700287},{"word":"i've","start":138.36,"end":138.44,"confidence":0.9970703,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.017018944025039673},{"word":"got","start":138.44,"end":138.68001,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.009137354791164398},{"word":"the","start":138.68001,"end":138.76,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.013669101521372797},{"word":"money","start":138.76,"end":139.16,"confidence":1.0,"punctuated_word":"money","sentiment":"neutral","sentiment_score":0.016544688493013382},{"word":"here","start":139.16,"end":139.66,"confidence":0.9255371,"punctuated_word":"here,","sentiment":"neutral","sentiment_score":0.02750225365161896},{"word":"which","start":139.88,"end":140.12,"confidence":0.93603516,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.0255441851913929},{"word":"is","start":140.12,"end":140.2,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.019575556740164757},{"word":"in","start":140.2,"end":140.36,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.016587242484092712},{"word":"the","start":140.36,"end":140.6,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01739724539220333},{"word":"admin","start":140.6,"end":141.08,"confidence":0.99902344,"punctuated_word":"Admin","sentiment":"neutral","sentiment_score":0.017079627141356468},{"word":"building","start":141.08,"end":141.58,"confidence":0.9980469,"punctuated_word":"Building.","sentiment":"neutral","sentiment_score":0.02188224345445633},{"word":"is","start":143.24,"end":143.48,"confidence":0.9536133,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.08113089948892593},{"word":"it","start":143.48,"end":143.72,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.10279685258865356},{"word":"convenient","start":143.72,"end":144.22,"confidence":1.0,"punctuated_word":"convenient","sentiment":"neutral","sentiment_score":0.11055181175470352},{"word":"for","start":144.36,"end":144.52,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.12448750436306},{"word":"you","start":144.52,"end":144.76,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0750492662191391},{"word":"to","start":144.76,"end":145.26,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07991629838943481},{"word":"call","start":145.4,"end":145.72,"confidence":0.8828125,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.08215772360563278},{"word":"in","start":145.72,"end":145.96,"confidence":0.9741211,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.06787218153476715},{"word":"and","start":145.96,"end":146.12,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06899574398994446},{"word":"pick","start":146.12,"end":146.36,"confidence":0.9633789,"punctuated_word":"pick","sentiment":"neutral","sentiment_score":0.055278245359659195},{"word":"it","start":146.36,"end":146.6,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0297269020229578},{"word":"up","start":146.6,"end":146.84,"confidence":0.81689453,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":0.03004409186542034},{"word":"the","start":146.84,"end":147.08,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02075139433145523},{"word":"money","start":147.08,"end":147.58,"confidence":1.0,"punctuated_word":"money?","sentiment":"neutral","sentiment_score":0.023605860769748688},{"word":"i","start":151.465,"end":151.705,"confidence":0.9199219,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0199334267526865},{"word":"am","start":151.705,"end":152.025,"confidence":0.9980469,"punctuated_word":"am","sentiment":"neutral","sentiment_score":0.013338789343833923},{"word":"the","start":152.025,"end":152.185,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.00961095467209816},{"word":"general","start":152.185,"end":152.58499,"confidence":0.99609375,"punctuated_word":"general","sentiment":"neutral","sentiment_score":0.02491934783756733},{"word":"manager","start":152.58499,"end":152.905,"confidence":1.0,"punctuated_word":"manager","sentiment":"neutral","sentiment_score":0.01207464374601841},{"word":"for","start":152.905,"end":153.22499,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.018539251759648323},{"word":"operations","start":153.22499,"end":153.72499,"confidence":0.99658203,"punctuated_word":"operations.","sentiment":"neutral","sentiment_score":0.020799458026885983},{"word":"yes","start":153.785,"end":154.105,"confidence":0.7807617,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0221320316195488},{"word":"mike","start":154.105,"end":154.605,"confidence":0.9951172,"punctuated_word":"Mike.","sentiment":"neutral","sentiment_score":0.014205479994416235},{"word":"amanda's","start":159.785,"end":160.285,"confidence":0.72802734,"punctuated_word":"Amanda's","sentiment":"neutral","sentiment_score":-0.0033815547358244658},{"word":"the","start":160.345,"end":160.50499,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.006120337173342705},{"word":"ceo","start":160.50499,"end":161.00499,"confidence":1.0,"punctuated_word":"CEO","sentiment":"neutral","sentiment_score":-0.006282877177000046},{"word":"now","start":161.065,"end":161.565,"confidence":0.9897461,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.001452399417757988},{"word":"okay","start":166.37,"end":166.87,"confidence":0.98950195,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04196852445602417},{"word":"yeah","start":171.33,"end":171.83,"confidence":0.9785156,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.17463287711143494},{"word":"that","start":177.09,"end":177.33,"confidence":0.63427734,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.5887508988380432},{"word":"would","start":177.33,"end":177.49,"confidence":0.9658203,"punctuated_word":"would","sentiment":"positive","sentiment_score":0.5882039666175842},{"word":"be","start":177.49,"end":177.81,"confidence":1.0,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.5506399273872375},{"word":"lovely","start":177.81,"end":178.31,"confidence":0.99902344,"punctuated_word":"lovely.","sentiment":"positive","sentiment_score":0.4967254400253296},{"word":"yes","start":183.845,"end":184.345,"confidence":0.86865234,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0039024390280246735},{"word":"yes","start":189.125,"end":189.625,"confidence":0.99365234,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.007279031910002232},{"word":"right","start":197.68,"end":198.18,"confidence":0.984375,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":-0.01664583757519722},{"word":"mhmm","start":202.0,"end":202.5,"confidence":0.99780273,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.02048908919095993},{"word":"yes","start":212.615,"end":213.115,"confidence":0.9980469,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.01473284512758255},{"word":"right","start":245.485,"end":245.985,"confidence":0.91918945,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.03331056237220764},{"word":"yes","start":259.66,"end":260.16,"confidence":0.99853516,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.07175303250551224},{"word":"right","start":264.215,"end":264.715,"confidence":0.96362305,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":-0.02513492852449417},{"word":"steve","start":310.76,"end":310.92,"confidence":0.7216797,"punctuated_word":"Steve,","sentiment":"neutral","sentiment_score":-0.08744172006845474},{"word":"it's","start":310.92,"end":311.0,"confidence":0.9758301,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.20082847774028775},{"word":"not","start":311.0,"end":311.24,"confidence":0.99316406,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.23383931815624237},{"word":"a","start":311.24,"end":311.32,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2300984412431717},{"word":"question","start":311.32,"end":311.63998,"confidence":1.0,"punctuated_word":"question","sentiment":"neutral","sentiment_score":-0.21799838542938232},{"word":"i","start":311.63998,"end":311.72,"confidence":0.97509766,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2723495066165924},{"word":"can","start":311.72,"end":311.96,"confidence":0.99609375,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.2796393930912018},{"word":"answer","start":311.96,"end":312.36,"confidence":0.8491211,"punctuated_word":"answer,","sentiment":"neutral","sentiment_score":-0.2552596628665924},{"word":"obviously","start":312.36,"end":312.86,"confidence":0.98950195,"punctuated_word":"obviously.","sentiment":"neutral","sentiment_score":-0.21012304723262787},{"word":"i","start":323.285,"end":323.525,"confidence":0.61035156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3243647813796997},{"word":"can","start":323.525,"end":324.025,"confidence":0.8413086,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.2821030616760254},{"word":"and","start":324.085,"end":324.325,"confidence":0.9941406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.3104313910007477},{"word":"i","start":324.325,"end":324.405,"confidence":0.8535156,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.35616815090179443},{"word":"guess","start":324.405,"end":324.905,"confidence":0.9980469,"punctuated_word":"guess","sentiment":"neutral","sentiment_score":-0.30378222465515137},{"word":"i","start":330.165,"end":330.325,"confidence":0.9404297,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4399702250957489},{"word":"can","start":330.325,"end":330.565,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.377260684967041},{"word":"definitely","start":330.565,"end":331.065,"confidence":0.9970703,"punctuated_word":"definitely","sentiment":"neutral","sentiment_score":-0.3074589967727661},{"word":"see","start":331.125,"end":331.525,"confidence":1.0,"punctuated_word":"see","sentiment":"negative","sentiment_score":-0.46154746413230896},{"word":"the","start":331.525,"end":331.765,"confidence":0.9580078,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5715985894203186},{"word":"the","start":331.765,"end":331.925,"confidence":0.9970703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5505318641662598},{"word":"problem","start":331.925,"end":332.325,"confidence":0.99902344,"punctuated_word":"problem","sentiment":"negative","sentiment_score":-0.5330387353897095},{"word":"with","start":332.325,"end":332.48502,"confidence":1.0,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.6491559743881226},{"word":"that","start":332.48502,"end":332.725,"confidence":0.9638672,"punctuated_word":"that.","sentiment":"negative","sentiment_score":-0.5631660223007202},{"word":"and","start":332.725,"end":332.885,"confidence":1.0,"punctuated_word":"And","sentiment":"negative","sentiment_score":-0.49173006415367126},{"word":"if","start":332.885,"end":333.045,"confidence":0.9863281,"punctuated_word":"if","sentiment":"negative","sentiment_score":-0.5516610145568848},{"word":"i'm","start":333.045,"end":333.20502,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.47241902351379395},{"word":"honest","start":333.20502,"end":333.70502,"confidence":0.9975586,"punctuated_word":"honest,","sentiment":"negative","sentiment_score":-0.43832385540008545},{"word":"i","start":334.87997,"end":335.03998,"confidence":0.9863281,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5202596187591553},{"word":"believe","start":335.03998,"end":335.43997,"confidence":1.0,"punctuated_word":"believe","sentiment":"negative","sentiment_score":-0.507162868976593},{"word":"what","start":335.43997,"end":335.84,"confidence":0.99121094,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.537712037563324},{"word":"should","start":335.84,"end":336.08,"confidence":1.0,"punctuated_word":"should","sentiment":"negative","sentiment_score":-0.5488662123680115},{"word":"have","start":336.08,"end":336.31998,"confidence":0.61035156,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.5018168687820435},{"word":"happened","start":336.31998,"end":336.81998,"confidence":0.9980469,"punctuated_word":"happened","sentiment":"negative","sentiment_score":-0.5502833724021912},{"word":"is","start":337.19998,"end":337.59998,"confidence":0.99902344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5684542655944824},{"word":"that","start":337.59998,"end":338.09998,"confidence":0.84643555,"punctuated_word":"that,","sentiment":"negative","sentiment_score":-0.5429500341415405},{"word":"potentially","start":339.36,"end":339.86,"confidence":0.96606445,"punctuated_word":"potentially,","sentiment":"negative","sentiment_score":-0.5858281850814819},{"word":"you","start":341.28,"end":341.59998,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5999406576156616},{"word":"should","start":341.59998,"end":341.84,"confidence":0.9892578,"punctuated_word":"should","sentiment":"negative","sentiment_score":-0.5884970426559448},{"word":"have","start":341.84,"end":342.0,"confidence":0.6489258,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.5254374146461487},{"word":"had","start":342.0,"end":342.15997,"confidence":0.90771484,"punctuated_word":"had","sentiment":"negative","sentiment_score":-0.5093851685523987},{"word":"to","start":342.15997,"end":342.4,"confidence":0.99316406,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4453323781490326},{"word":"obtain","start":342.4,"end":342.71997,"confidence":0.9604492,"punctuated_word":"obtain","sentiment":"negative","sentiment_score":-0.4741006493568421},{"word":"probate","start":342.71997,"end":343.19998,"confidence":0.9326172,"punctuated_word":"probate","sentiment":"neutral","sentiment_score":-0.2783619165420532},{"word":"before","start":343.19998,"end":343.59998,"confidence":0.99902344,"punctuated_word":"before","sentiment":"negative","sentiment_score":-0.47329896688461304},{"word":"you","start":343.59998,"end":343.84,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5114960670471191},{"word":"took","start":343.84,"end":344.24,"confidence":1.0,"punctuated_word":"took","sentiment":"negative","sentiment_score":-0.4329448640346527},{"word":"any","start":344.24,"end":344.47998,"confidence":1.0,"punctuated_word":"any","sentiment":"negative","sentiment_score":-0.4101899266242981},{"word":"of","start":344.47998,"end":344.63998,"confidence":1.0,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.437649667263031},{"word":"it","start":344.63998,"end":345.13998,"confidence":0.9838867,"punctuated_word":"it.","sentiment":"negative","sentiment_score":-0.359372615814209},{"word":"the","start":346.47998,"end":346.8,"confidence":0.9790039,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.19693298637866977},{"word":"the","start":346.8,"end":347.03998,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.225923553109169},{"word":"problem","start":347.03998,"end":347.52,"confidence":0.99902344,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":-0.2344234734773636},{"word":"being","start":347.52,"end":348.02,"confidence":0.99902344,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.2858743965625763},{"word":"yes","start":351.125,"end":351.625,"confidence":0.9902344,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":-0.12512940168380737},{"word":"correct","start":352.325,"end":352.825,"confidence":0.9970703,"punctuated_word":"Correct.","sentiment":"neutral","sentiment_score":-0.07902322709560394},{"word":"no","start":358.725,"end":359.04498,"confidence":0.97631836,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.3003249168395996},{"word":"and","start":359.04498,"end":359.205,"confidence":0.9633789,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.2745800316333771},{"word":"i","start":359.205,"end":359.285,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3340139389038086},{"word":"can","start":359.285,"end":359.525,"confidence":0.9970703,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.25155824422836304},{"word":"understand","start":359.525,"end":360.025,"confidence":0.9951172,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":-0.3170580267906189},{"word":"why","start":360.405,"end":360.725,"confidence":1.0,"punctuated_word":"why","sentiment":"negative","sentiment_score":-0.38974568247795105},{"word":"that","start":360.725,"end":361.04498,"confidence":0.99902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.41960641741752625},{"word":"is","start":361.04498,"end":361.285,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.4595675468444824},{"word":"a","start":361.285,"end":361.365,"confidence":0.96777344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4823661744594574},{"word":"problem","start":361.365,"end":361.845,"confidence":0.9550781,"punctuated_word":"problem.","sentiment":"negative","sentiment_score":-0.3606939911842346},{"word":"i","start":361.845,"end":361.925,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20641681551933289},{"word":"get","start":361.925,"end":362.165,"confidence":0.9980469,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.14420482516288757},{"word":"it","start":362.165,"end":362.49,"confidence":0.9663086,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.19932842254638672},{"word":"and","start":362.72998,"end":362.97,"confidence":0.9707031,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.19462554156780243},{"word":"i","start":362.97,"end":363.05,"confidence":0.35253906,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.28259947896003723},{"word":"it's","start":363.13,"end":363.44998,"confidence":0.77612305,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.3160269260406494},{"word":"also","start":363.44998,"end":363.94998,"confidence":0.9873047,"punctuated_word":"also","sentiment":"neutral","sentiment_score":-0.27637937664985657},{"word":"a","start":364.56998,"end":364.72998,"confidence":0.9902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.354647696018219},{"word":"problem","start":364.72998,"end":365.13,"confidence":0.70703125,"punctuated_word":"problem","sentiment":"negative","sentiment_score":-0.360751748085022},{"word":"for","start":365.13,"end":365.28998,"confidence":0.7626953,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.3988306224346161},{"word":"us","start":365.28998,"end":365.44998,"confidence":0.99609375,"punctuated_word":"us","sentiment":"negative","sentiment_score":-0.3823883533477783},{"word":"because","start":365.44998,"end":365.69,"confidence":0.7277832,"punctuated_word":"because,","sentiment":"negative","sentiment_score":-0.33797401189804077},{"word":"obviously","start":365.69,"end":366.09,"confidence":0.9995117,"punctuated_word":"obviously,","sentiment":"negative","sentiment_score":-0.39690539240837097},{"word":"we","start":366.09,"end":366.25,"confidence":1.0,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.444949209690094},{"word":"can't","start":366.25,"end":366.72998,"confidence":0.99609375,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.43315526843070984},{"word":"store","start":366.72998,"end":367.13,"confidence":0.99316406,"punctuated_word":"store","sentiment":"negative","sentiment_score":-0.38366037607192993},{"word":"things","start":367.13,"end":367.61,"confidence":0.99902344,"punctuated_word":"things","sentiment":"negative","sentiment_score":-0.39731577038764954},{"word":"for","start":367.61,"end":367.77,"confidence":0.7475586,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.43231284618377686},{"word":"people","start":367.77,"end":368.27,"confidence":0.78808594,"punctuated_word":"people.","sentiment":"negative","sentiment_score":-0.3732093274593353},{"word":"so","start":368.81,"end":369.05,"confidence":0.5395508,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.208536833524704},{"word":"we","start":369.05,"end":369.21,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.27975091338157654},{"word":"do","start":369.21,"end":369.53,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.18200722336769104},{"word":"need","start":369.53,"end":369.69,"confidence":0.99902344,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.32923591136932373},{"word":"things","start":369.69,"end":370.09,"confidence":0.99902344,"punctuated_word":"things","sentiment":"negative","sentiment_score":-0.3628450036048889},{"word":"removing","start":370.09,"end":370.59,"confidence":0.73168945,"punctuated_word":"removing,","sentiment":"neutral","sentiment_score":-0.26692506670951843},{"word":"but","start":370.65,"end":370.97,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.11316241323947906},{"word":"i","start":370.97,"end":371.13,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.044133372604846954},{"word":"do","start":371.13,"end":371.37,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.05790823698043823},{"word":"well","start":375.885,"end":376.125,"confidence":0.9699707,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.14881828427314758},{"word":"i'm","start":376.125,"end":376.285,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.21698705852031708},{"word":"not","start":376.285,"end":376.445,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1308898776769638},{"word":"saying","start":376.445,"end":376.685,"confidence":0.93603516,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":-0.14883574843406677},{"word":"it's","start":376.685,"end":376.92502,"confidence":0.9406738,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.1909404695034027},{"word":"an","start":376.92502,"end":377.08502,"confidence":0.984375,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.1982227861881256},{"word":"excuse","start":377.08502,"end":377.48502,"confidence":0.9536133,"punctuated_word":"excuse.","sentiment":"neutral","sentiment_score":-0.16272522509098053},{"word":"i'm","start":377.48502,"end":377.64502,"confidence":0.96972656,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.14947962760925293},{"word":"just","start":377.64502,"end":377.80502,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.07569071650505066},{"word":"saying","start":377.80502,"end":378.045,"confidence":0.9667969,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":-0.05775900185108185},{"word":"it's","start":378.045,"end":378.36502,"confidence":0.9169922,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.060747675597667694},{"word":"how","start":382.92502,"end":383.08502,"confidence":0.9194336,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.07397186011075974},{"word":"would","start":383.08502,"end":383.325,"confidence":0.9873047,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.02651970088481903},{"word":"how","start":383.325,"end":383.48502,"confidence":0.9980469,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.07159146666526794},{"word":"would","start":383.48502,"end":383.725,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.07076157629489899},{"word":"you","start":383.725,"end":383.805,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.053536657243967056},{"word":"like","start":383.805,"end":383.965,"confidence":0.9970703,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.0600975938141346},{"word":"me","start":383.965,"end":384.125,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.05754215642809868},{"word":"to","start":384.125,"end":384.36502,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05830245092511177},{"word":"answer","start":384.36502,"end":384.605,"confidence":0.99902344,"punctuated_word":"answer","sentiment":"neutral","sentiment_score":-0.059903889894485474},{"word":"this","start":384.605,"end":384.845,"confidence":0.9770508,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.05922858417034149},{"word":"instead","start":384.845,"end":385.345,"confidence":0.64038086,"punctuated_word":"instead?","sentiment":"neutral","sentiment_score":-0.07759112119674683},{"word":"i'm","start":385.405,"end":385.565,"confidence":0.8227539,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.06355348974466324},{"word":"being","start":385.565,"end":385.685,"confidence":0.8964844,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.052160415798425674},{"word":"just","start":385.805,"end":386.045,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.040706876665353775},{"word":"being","start":386.045,"end":386.285,"confidence":0.9892578,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.11176573485136032},{"word":"practical","start":386.285,"end":386.785,"confidence":0.9914551,"punctuated_word":"practical.","sentiment":"neutral","sentiment_score":-0.09482642263174056},{"word":"yep","start":406.745,"end":407.245,"confidence":0.9655762,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.01173449121415615},{"word":"okay","start":429.18997,"end":429.68997,"confidence":0.99365234,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.029544057324528698},{"word":"steve","start":429.78497,"end":430.10498,"confidence":0.9902344,"punctuated_word":"Steve,","sentiment":"neutral","sentiment_score":-0.015915142372250557},{"word":"can","start":430.10498,"end":430.145,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.033379293978214264},{"word":"i","start":430.145,"end":430.185,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02912033349275589},{"word":"ask","start":430.185,"end":430.685,"confidence":0.99902344,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.029910407960414886},{"word":"how","start":430.905,"end":431.145,"confidence":0.9003906,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.043064020574092865},{"word":"long","start":431.145,"end":431.38498,"confidence":0.99121094,"punctuated_word":"long","sentiment":"neutral","sentiment_score":-0.02789790742099285},{"word":"ago","start":431.38498,"end":431.705,"confidence":0.99902344,"punctuated_word":"ago","sentiment":"neutral","sentiment_score":-0.027185454964637756},{"word":"this","start":431.705,"end":431.94498,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.0372631661593914},{"word":"was","start":431.94498,"end":432.44498,"confidence":0.9995117,"punctuated_word":"was?","sentiment":"neutral","sentiment_score":-0.03380192071199417},{"word":"six","start":435.465,"end":435.78497,"confidence":0.90478516,"punctuated_word":"Six","sentiment":"neutral","sentiment_score":-0.040364500135183334},{"word":"months","start":435.78497,"end":436.28497,"confidence":0.9880371,"punctuated_word":"months.","sentiment":"neutral","sentiment_score":-0.04790305718779564},{"word":"sure","start":443.54498,"end":444.04498,"confidence":0.9914551,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.1162140965461731},{"word":"no","start":454.34,"end":454.74,"confidence":0.9094238,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.22852160036563873},{"word":"okay","start":454.74,"end":455.24,"confidence":0.98535156,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.1659146249294281},{"word":"i","start":455.46,"end":455.62,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.17910218238830566},{"word":"think","start":455.62,"end":455.86002,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.1761040985584259},{"word":"probably","start":455.86002,"end":456.26,"confidence":0.9453125,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.2174408882856369},{"word":"the","start":456.26,"end":456.34,"confidence":0.9863281,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1951906681060791},{"word":"best","start":456.34,"end":456.58002,"confidence":1.0,"punctuated_word":"best","sentiment":"neutral","sentiment_score":-0.12161538004875184},{"word":"way","start":456.58002,"end":456.9,"confidence":0.9980469,"punctuated_word":"way","sentiment":"neutral","sentiment_score":-0.05889269709587097},{"word":"forward","start":456.9,"end":457.22,"confidence":0.9580078,"punctuated_word":"forward","sentiment":"neutral","sentiment_score":-0.03020317852497101},{"word":"then","start":457.22,"end":457.54,"confidence":0.9819336,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.0699341893196106},{"word":"is","start":457.54,"end":457.965,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.044984862208366394},{"word":"if","start":458.365,"end":458.605,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.026334241032600403},{"word":"you","start":458.605,"end":458.76498,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.046807318925857544},{"word":"want","start":458.76498,"end":459.26498,"confidence":0.9785156,"punctuated_word":"want,","sentiment":"neutral","sentiment_score":-0.03152851760387421},{"word":"i","start":459.725,"end":459.885,"confidence":0.8935547,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0013104379177093506},{"word":"can","start":459.885,"end":460.125,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.032740622758865356},{"word":"get","start":460.125,"end":460.285,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.0933135524392128},{"word":"the","start":460.285,"end":460.445,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08510465919971466},{"word":"right","start":460.445,"end":460.685,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.0018708258867263792},{"word":"person","start":460.685,"end":461.005,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.05641953647136688},{"word":"to","start":461.005,"end":461.165,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04301667958498001},{"word":"give","start":461.165,"end":461.405,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.06430383771657944},{"word":"you","start":461.405,"end":461.565,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08995968103408813},{"word":"a","start":461.565,"end":461.725,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06233161315321922},{"word":"callback","start":461.725,"end":462.225,"confidence":0.6791992,"punctuated_word":"callback.","sentiment":"neutral","sentiment_score":-0.039142072200775146},{"word":"and","start":463.485,"end":463.645,"confidence":0.96875,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.07440973818302155},{"word":"then","start":463.645,"end":464.04498,"confidence":0.99902344,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.07921041548252106},{"word":"we","start":464.04498,"end":464.205,"confidence":0.98828125,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.09664630889892578},{"word":"is","start":473.75,"end":473.91,"confidence":0.66796875,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.04079194739460945},{"word":"that","start":473.91,"end":474.15002,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.01885977014899254},{"word":"helen","start":474.15002,"end":474.65002,"confidence":0.99658203,"punctuated_word":"Helen?","sentiment":"neutral","sentiment_score":-0.037839218974113464},{"word":"okay","start":476.55002,"end":477.05002,"confidence":0.9904785,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.06873005628585815},{"word":"yes","start":480.87003,"end":481.37003,"confidence":0.9970703,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.07918636500835419},{"word":"i","start":492.955,"end":493.115,"confidence":0.69677734,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4829987585544586},{"word":"think","start":493.115,"end":493.35498,"confidence":0.99902344,"punctuated_word":"think","sentiment":"negative","sentiment_score":-0.5019981265068054},{"word":"the","start":493.35498,"end":493.51498,"confidence":0.9970703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5011741518974304},{"word":"issue","start":493.51498,"end":493.835,"confidence":1.0,"punctuated_word":"issue","sentiment":"negative","sentiment_score":-0.4605932831764221},{"word":"is","start":493.835,"end":493.995,"confidence":0.99902344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.572038471698761},{"word":"not","start":493.995,"end":494.235,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5658206939697266},{"word":"proving","start":494.235,"end":494.63498,"confidence":0.99121094,"punctuated_word":"proving","sentiment":"negative","sentiment_score":-0.5485472679138184},{"word":"that","start":494.63498,"end":494.875,"confidence":0.97314453,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.5103746056556702},{"word":"she's","start":494.875,"end":495.115,"confidence":0.9506836,"punctuated_word":"she's","sentiment":"negative","sentiment_score":-0.4591026306152344},{"word":"your","start":495.115,"end":495.35498,"confidence":0.99609375,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.4881966710090637},{"word":"wife","start":495.35498,"end":495.85498,"confidence":0.9633789,"punctuated_word":"wife.","sentiment":"negative","sentiment_score":-0.4615208506584167},{"word":"it's","start":496.63498,"end":496.955,"confidence":0.91625977,"punctuated_word":"It's","sentiment":"negative","sentiment_score":-0.44890427589416504},{"word":"actually","start":496.955,"end":497.455,"confidence":0.98828125,"punctuated_word":"actually","sentiment":"negative","sentiment_score":-0.4328283071517944},{"word":"proving","start":497.755,"end":498.255,"confidence":0.98535156,"punctuated_word":"proving","sentiment":"negative","sentiment_score":-0.4100998640060425},{"word":"or","start":498.395,"end":498.555,"confidence":0.96240234,"punctuated_word":"or","sentiment":"negative","sentiment_score":-0.42319315671920776},{"word":"making","start":498.555,"end":499.035,"confidence":1.0,"punctuated_word":"making","sentiment":"negative","sentiment_score":-0.5045924186706543},{"word":"sure","start":499.035,"end":499.535,"confidence":0.99902344,"punctuated_word":"sure","sentiment":"negative","sentiment_score":-0.4551946818828583},{"word":"that","start":499.66998,"end":499.99,"confidence":0.99902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.4804940223693848},{"word":"there","start":499.99,"end":500.07,"confidence":1.0,"punctuated_word":"there","sentiment":"negative","sentiment_score":-0.4808631241321564},{"word":"are","start":500.07,"end":500.38998,"confidence":0.99902344,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.4638684093952179},{"word":"no","start":500.38998,"end":500.71,"confidence":0.9892578,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.4331724345684051},{"word":"other","start":500.71,"end":501.11,"confidence":0.9394531,"punctuated_word":"other","sentiment":"negative","sentiment_score":-0.4290667474269867},{"word":"third","start":501.11,"end":501.43,"confidence":0.99902344,"punctuated_word":"third","sentiment":"neutral","sentiment_score":-0.31504467129707336},{"word":"parties","start":501.43,"end":501.93,"confidence":0.99609375,"punctuated_word":"parties","sentiment":"neutral","sentiment_score":-0.32486411929130554},{"word":"that","start":501.99,"end":502.31,"confidence":1.0,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.41742053627967834},{"word":"need","start":502.31,"end":502.63,"confidence":0.99902344,"punctuated_word":"need","sentiment":"negative","sentiment_score":-0.42158937454223633},{"word":"to","start":502.63,"end":502.79,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5271893739700317},{"word":"be","start":502.79,"end":503.29,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.5360307693481445},{"word":"considered","start":503.35,"end":503.85,"confidence":0.9675293,"punctuated_word":"considered,","sentiment":"negative","sentiment_score":-0.422085702419281},{"word":"etcetera","start":504.31,"end":504.81,"confidence":0.9923096,"punctuated_word":"etcetera,","sentiment":"negative","sentiment_score":-0.4054330885410309},{"word":"which","start":504.87,"end":505.11,"confidence":1.0,"punctuated_word":"which","sentiment":"negative","sentiment_score":-0.5172979235649109},{"word":"is","start":505.11,"end":505.35,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5070882439613342},{"word":"the","start":505.35,"end":505.51,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4394392669200897},{"word":"whole","start":505.51,"end":505.66998,"confidence":0.99902344,"punctuated_word":"whole","sentiment":"negative","sentiment_score":-0.4191838204860687},{"word":"issue","start":505.66998,"end":506.07,"confidence":1.0,"punctuated_word":"issue","sentiment":"negative","sentiment_score":-0.3670641481876374},{"word":"about","start":506.07,"end":506.38998,"confidence":0.99609375,"punctuated_word":"about","sentiment":"negative","sentiment_score":-0.5112098455429077},{"word":"probate","start":506.38998,"end":506.88998,"confidence":0.9781901,"punctuated_word":"probate.","sentiment":"negative","sentiment_score":-0.4306357800960541},{"word":"it's","start":507.75,"end":507.99,"confidence":0.9926758,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.09669534862041472},{"word":"not","start":507.99,"end":508.49,"confidence":0.99609375,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1999598890542984},{"word":"it","start":510.79,"end":510.94998,"confidence":0.7602539,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.2105296403169632},{"word":"would've","start":510.94998,"end":511.44998,"confidence":0.91764325,"punctuated_word":"would've.","sentiment":"neutral","sentiment_score":-0.17320993542671204},{"word":"it","start":513.19,"end":513.43,"confidence":0.99121094,"punctuated_word":"It","sentiment":"negative","sentiment_score":-0.45816323161125183},{"word":"would've","start":513.43,"end":513.75,"confidence":0.86035156,"punctuated_word":"would've,","sentiment":"negative","sentiment_score":-0.4281284809112549},{"word":"and","start":513.75,"end":513.99,"confidence":0.9941406,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.40303897857666016},{"word":"i","start":513.99,"end":514.07,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.461129367351532},{"word":"don't","start":514.07,"end":514.31,"confidence":1.0,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.37187978625297546},{"word":"disagree","start":514.31,"end":514.71,"confidence":1.0,"punctuated_word":"disagree","sentiment":"negative","sentiment_score":-0.3629486858844757},{"word":"with","start":514.71,"end":514.95,"confidence":1.0,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.386805921792984},{"word":"you","start":514.95,"end":515.11,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.42691463232040405},{"word":"on","start":515.11,"end":515.27,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.4674103260040283},{"word":"that","start":515.27,"end":515.565,"confidence":0.9980469,"punctuated_word":"that.","sentiment":"negative","sentiment_score":-0.446162462234497},{"word":"what","start":530.2,"end":530.6,"confidence":0.94628906,"punctuated_word":"What","sentiment":"negative","sentiment_score":-0.5766656398773193},{"word":"what","start":530.6,"end":531.0,"confidence":0.984375,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.6350265145301819},{"word":"what","start":531.0,"end":531.24,"confidence":0.99316406,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.6398553252220154},{"word":"can","start":531.24,"end":531.56,"confidence":0.9970703,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.5987681150436401},{"word":"i","start":531.56,"end":531.64,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.601348876953125},{"word":"do","start":531.64,"end":531.88,"confidence":0.99902344,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.5801220536231995},{"word":"practically","start":531.88,"end":532.38,"confidence":0.9819336,"punctuated_word":"practically","sentiment":"negative","sentiment_score":-0.5159985423088074},{"word":"to","start":532.6,"end":533.0,"confidence":0.9970703,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5107195377349854},{"word":"try","start":533.0,"end":533.32,"confidence":0.9941406,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.43501678109169006},{"word":"and","start":533.32,"end":533.82,"confidence":0.97998047,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.34543606638908386},{"word":"look","start":553.515,"end":553.835,"confidence":0.65283203,"punctuated_word":"Look?","sentiment":"neutral","sentiment_score":-0.1866951584815979},{"word":"absolutely","start":553.835,"end":554.335,"confidence":1.0,"punctuated_word":"Absolutely.","sentiment":"neutral","sentiment_score":-0.016784749925136566},{"word":"going","start":556.35,"end":556.58997,"confidence":0.9951172,"punctuated_word":"Going","sentiment":"neutral","sentiment_score":-0.04393590986728668},{"word":"back","start":556.58997,"end":557.07,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.03662553429603577},{"word":"to","start":557.07,"end":557.57,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03550078719854355},{"word":"the","start":557.63,"end":558.13,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06544111669063568},{"word":"the","start":558.43,"end":558.51,"confidence":0.96777344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.051239416003227234},{"word":"$50","start":558.51,"end":559.33,"confidence":0.99853516,"punctuated_word":"$50","sentiment":"neutral","sentiment_score":-0.06674642860889435},{"word":"that","start":559.63,"end":559.87,"confidence":0.99609375,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.051861148327589035},{"word":"you","start":559.87,"end":560.02997,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.059267595410346985},{"word":"get","start":560.02997,"end":560.35,"confidence":0.6699219,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.06093862280249595},{"word":"to","start":560.35,"end":560.51,"confidence":0.9560547,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08001495897769928},{"word":"tell","start":560.51,"end":560.75,"confidence":0.30151367,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.06819901615381241},{"word":"her","start":560.75,"end":561.25,"confidence":0.8322754,"punctuated_word":"her,","sentiment":"neutral","sentiment_score":-0.059273820370435715},{"word":"when","start":561.47,"end":561.95,"confidence":0.9277344,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.04891402646899223},{"word":"do","start":562.11,"end":562.35,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.05740015208721161},{"word":"you","start":562.35,"end":562.43,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05488462746143341},{"word":"have","start":562.43,"end":562.58997,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.04312147945165634},{"word":"any","start":562.58997,"end":562.83,"confidence":0.99609375,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.044330302625894547},{"word":"idea","start":562.83,"end":563.15,"confidence":1.0,"punctuated_word":"idea","sentiment":"neutral","sentiment_score":-0.05344401299953461},{"word":"what","start":563.15,"end":563.31,"confidence":0.98095703,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.03505304455757141},{"word":"day","start":563.31,"end":563.47,"confidence":0.9370117,"punctuated_word":"day","sentiment":"neutral","sentiment_score":-0.023422397673130035},{"word":"you'd","start":563.47,"end":563.79,"confidence":0.8703613,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":-0.031197911128401756},{"word":"might","start":563.79,"end":563.95,"confidence":0.9819336,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.03938309848308563},{"word":"pop","start":563.95,"end":564.27,"confidence":0.99902344,"punctuated_word":"pop","sentiment":"neutral","sentiment_score":-0.003292512148618698},{"word":"in","start":564.27,"end":564.51,"confidence":0.8725586,"punctuated_word":"in?","sentiment":"neutral","sentiment_score":-0.027784409001469612},{"word":"or","start":564.51,"end":565.01,"confidence":0.93603516,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.06225360184907913},{"word":"i","start":570.825,"end":571.325,"confidence":0.5439453,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.004960052669048309},{"word":"am","start":576.505,"end":576.825,"confidence":0.86328125,"punctuated_word":"am","sentiment":"neutral","sentiment_score":0.023496456444263455},{"word":"free","start":576.825,"end":577.325,"confidence":0.9970703,"punctuated_word":"free","sentiment":"neutral","sentiment_score":0.02514565736055374},{"word":"between","start":577.625,"end":578.125,"confidence":0.9980469,"punctuated_word":"between","sentiment":"neutral","sentiment_score":0.02953680418431759},{"word":"around","start":578.265,"end":578.745,"confidence":0.99316406,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.03524630144238472},{"word":"01:30","start":578.745,"end":579.465,"confidence":0.9995117,"punctuated_word":"01:30","sentiment":"neutral","sentiment_score":0.028282996267080307},{"word":"and","start":579.465,"end":579.865,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.022770695388317108},{"word":"three","start":579.865,"end":580.365,"confidence":0.7435303,"punctuated_word":"three.","sentiment":"neutral","sentiment_score":0.030515076592564583},{"word":"and","start":580.505,"end":581.005,"confidence":0.5732422,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.024968449026346207},{"word":"it's","start":586.33,"end":586.57,"confidence":0.7788086,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.018718935549259182},{"word":"not","start":586.57,"end":586.81,"confidence":0.99902344,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.020213833078742027},{"word":"in","start":586.81,"end":586.89,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.01790449395775795},{"word":"the","start":586.89,"end":587.05,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.021511252969503403},{"word":"main","start":587.05,"end":587.29004,"confidence":0.9951172,"punctuated_word":"main","sentiment":"neutral","sentiment_score":-0.020089907571673393},{"word":"reception","start":587.29004,"end":587.69,"confidence":0.96118164,"punctuated_word":"reception.","sentiment":"neutral","sentiment_score":-0.03965587168931961},{"word":"it's","start":587.69,"end":587.85004,"confidence":0.9995117,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.02270191535353661},{"word":"in","start":587.85004,"end":588.01,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.004268165677785873},{"word":"the","start":588.01,"end":588.25,"confidence":0.9838867,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.004638241603970528},{"word":"little","start":588.25,"end":588.57,"confidence":0.9902344,"punctuated_word":"little","sentiment":"neutral","sentiment_score":-0.005467504262924194},{"word":"admin","start":588.57,"end":589.07,"confidence":0.99902344,"punctuated_word":"admin","sentiment":"neutral","sentiment_score":-0.004125535488128662},{"word":"office","start":589.21,"end":589.71,"confidence":0.9980469,"punctuated_word":"office","sentiment":"neutral","sentiment_score":-0.0011823736131191254},{"word":"where","start":590.33,"end":590.83,"confidence":0.85058594,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.004418147727847099},{"word":"like","start":592.09,"end":592.41003,"confidence":0.7585449,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.019856076687574387},{"word":"where","start":592.41003,"end":592.57,"confidence":0.99902344,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.020598076283931732},{"word":"amanda","start":592.57,"end":593.05,"confidence":0.9902344,"punctuated_word":"Amanda","sentiment":"neutral","sentiment_score":-0.016975991427898407},{"word":"used","start":593.05,"end":593.29004,"confidence":0.9980469,"punctuated_word":"used","sentiment":"neutral","sentiment_score":-0.02880442887544632},{"word":"to","start":593.29004,"end":593.37,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.029509887099266052},{"word":"be","start":593.37,"end":593.69,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.03958763927221298},{"word":"or","start":593.69,"end":593.93,"confidence":0.9506836,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.02291000634431839},{"word":"is","start":593.93,"end":594.43,"confidence":0.9777832,"punctuated_word":"is.","sentiment":"neutral","sentiment_score":-0.02548687532544136},{"word":"so","start":596.73004,"end":597.13,"confidence":0.875,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.002553103491663933},{"word":"as","start":597.13,"end":597.63,"confidence":0.47851562,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.0012593390420079231},{"word":"yes","start":601.935,"end":602.415,"confidence":0.9758301,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.03444742038846016},{"word":"yep","start":602.415,"end":602.915,"confidence":0.7636719,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.022465109825134277},{"word":"yes","start":605.055,"end":605.375,"confidence":0.98535156,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.044374000281095505},{"word":"that's","start":605.375,"end":605.615,"confidence":0.9995117,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.04462225362658501},{"word":"the","start":605.615,"end":605.855,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03331981599330902},{"word":"one","start":605.855,"end":606.255,"confidence":1.0,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.04352675378322601},{"word":"yep","start":606.255,"end":606.755,"confidence":0.8400879,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04616595432162285},{"word":"yep","start":608.495,"end":608.815,"confidence":0.99609375,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.042120806872844696},{"word":"i'll","start":608.815,"end":609.055,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.02506692335009575},{"word":"be","start":609.055,"end":609.21497,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.026131216436624527},{"word":"here","start":609.21497,"end":609.71497,"confidence":1.0,"punctuated_word":"here.","sentiment":"neutral","sentiment_score":0.02146012522280216},{"word":"01:30","start":611.98096,"end":612.7009,"confidence":0.8684082,"punctuated_word":"01:30.","sentiment":"neutral","sentiment_score":0.0271720327436924},{"word":"fantastic","start":612.7009,"end":613.2009,"confidence":0.9995117,"punctuated_word":"Fantastic.","sentiment":"positive","sentiment_score":0.7991008758544922},{"word":"alright","start":613.2609,"end":613.501,"confidence":0.99658203,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.543668806552887},{"word":"we'll","start":613.501,"end":613.66095,"confidence":0.9890137,"punctuated_word":"We'll","sentiment":"positive","sentiment_score":0.4663808047771454},{"word":"see","start":613.66095,"end":613.8209,"confidence":1.0,"punctuated_word":"see","sentiment":"positive","sentiment_score":0.4096407890319824},{"word":"you","start":613.8209,"end":613.90094,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4235518872737885},{"word":"then","start":613.90094,"end":614.40094,"confidence":0.9995117,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.2740647792816162},{"word":"thank","start":616.22095,"end":616.46094,"confidence":0.9921875,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7313271164894104},{"word":"you","start":616.46094,"end":616.7009,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.7203848361968994},{"word":"bye","start":616.7009,"end":616.941,"confidence":0.99902344,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.30228856205940247},{"word":"bye","start":616.941,"end":617.441,"confidence":0.9980469,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":-0.08674482256174088}],"paragraphs":{"transcript":"\nOh, hi. Is that Steve? Steve, hi. My name is Mike Burns. I'm the general manager at Cooler Bar Care.\n\nI'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you. Because she has opened it and found the money in it. We look. She's not allowed to accept the money. We well, No.\n\nI understand. No. And I understand that. And she's very, very grateful, and she's more than happy to keep the card. But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents.\n\nYeah. I understand that's a bit of a gray area. She she brought it to me. So it wasn't me interfering with it because she she did the right thing and brought it to me and said, well, I've got this. It puts me in a difficult position because it's in breach of our policy, and she's correct.\n\nSo I've got the money here, which is in the Admin Building. Is it convenient for you to call in and pick it up, the money? I am the general manager for operations. Yes. Mike.\n\nAmanda's the CEO now. Okay. Yeah. That would be lovely. Yes.\n\nYes. Right. Mhmm. Yes. Right.\n\nYes. Right. Steve, it's not a question I can answer, obviously. I can. And I guess I can definitely see the the problem with that.\n\nAnd if I'm honest, I believe what should have happened is that, potentially, you should have had to obtain probate before you took any of it. The the problem being yes. Correct. No. And I can understand why that is a problem.\n\nI get it. And I it's also a problem for us because, obviously, we can't store things for people. So we do need things removing, but I do well, I'm not saying it's an excuse. I'm just saying it's how would how would you like me to answer this instead? I'm being just being practical.\n\nYep. Okay. Steve, can I ask how long ago this was? Six months. Sure.\n\nNo. Okay. I think probably the best way forward then is if you want, I can get the right person to give you a callback. And then we Is that Helen? Okay.\n\nYes. I think the issue is not proving that she's your wife. It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate. It's not it would've. It would've, and I don't disagree with you on that.\n\nWhat what what can I do practically to try and Look? Absolutely. Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in? Or I am free between around 01:30 and three. And It's not in the main reception.\n\nIt's in the little admin office where like, where Amanda used to be or is. So as yes. Yep. Yes. That's the one.\n\nYep. Yep. I'll be here. 01:30. Fantastic.\n\nAlright. We'll see you then. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":4.08,"end":4.48,"sentiment":"neutral","sentiment_score":0.02468148898333311},{"text":"Is that Steve?","start":4.48,"end":5.38,"sentiment":"neutral","sentiment_score":0.02178926393389702},{"text":"Steve, hi.","start":7.2,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.046759387478232384},{"text":"My name is Mike Burns.","start":7.8399997,"end":9.28,"sentiment":"neutral","sentiment_score":0.05855756774544716},{"text":"I'm the general manager at Cooler Bar Care.","start":9.28,"end":12.5,"sentiment":"neutral","sentiment_score":0.06412965059280396}],"sentiment":"neutral","sentiment_score":0.05070372940972447,"num_words":20,"start":4.08,"end":12.5},{"sentences":[{"text":"I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you.","start":13.775,"end":24.835,"sentiment":"neutral","sentiment_score":0.27304152299960455},{"text":"Because she has opened it and found the money in it.","start":29.27,"end":33.37,"sentiment":"neutral","sentiment_score":0.0390706326473843},{"text":"We look.","start":35.989998,"end":37.129997,"sentiment":"neutral","sentiment_score":-0.015454087406396866},{"text":"She's not allowed to accept the money.","start":37.51,"end":39.93,"sentiment":"negative","sentiment_score":-0.35929635167121887},{"text":"We well, No.","start":41.605,"end":67.83,"sentiment":"neutral","sentiment_score":-0.07622623195250829}],"sentiment":"neutral","sentiment_score":0.11030870408944364,"num_words":53,"start":13.775,"end":67.83},{"sentences":[{"text":"I understand.","start":67.83,"end":68.49,"sentiment":"neutral","sentiment_score":-0.040124088525772095},{"text":"No.","start":80.674995,"end":80.994995,"sentiment":"neutral","sentiment_score":-0.06041263788938522},{"text":"And I understand that.","start":80.994995,"end":82.375,"sentiment":"neutral","sentiment_score":-0.03869371535256505},{"text":"And she's very, very grateful, and she's more than happy to keep the card.","start":82.515,"end":86.854996,"sentiment":"neutral","sentiment_score":0.28499571792781353},{"text":"But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents.","start":87.76,"end":95.78,"sentiment":"neutral","sentiment_score":-0.18315325033935634}],"sentiment":"neutral","sentiment_score":-0.007787607740177665,"num_words":43,"start":67.83,"end":95.78},{"sentences":[{"text":"Yeah.","start":101.595,"end":101.915,"sentiment":"neutral","sentiment_score":-0.05749963968992233},{"text":"I understand that's a bit of a gray area.","start":101.915,"end":104.255005,"sentiment":"neutral","sentiment_score":-0.12765963872273764},{"text":"She she brought it to me.","start":119.45,"end":121.05,"sentiment":"neutral","sentiment_score":-0.22279333074887595},{"text":"So it wasn't me interfering with it because she she did the right thing and brought it to me and said, well, I've got this.","start":121.05,"end":129.115,"sentiment":"negative","sentiment_score":-0.38598298251628876},{"text":"It puts me in a difficult position because it's in breach of our policy, and she's correct.","start":129.115,"end":134.335,"sentiment":"negative","sentiment_score":-0.6376853567712447}],"sentiment":"negative","sentiment_score":-0.39712796552941715,"num_words":58,"start":101.595,"end":134.335},{"sentences":[{"text":"So I've got the money here, which is in the Admin Building.","start":134.395,"end":141.58,"sentiment":"neutral","sentiment_score":0.01120364728073279},{"text":"Is it convenient for you to call in and pick it up, the money?","start":143.24,"end":147.58,"sentiment":"neutral","sentiment_score":0.0680260554488216},{"text":"I am the general manager for operations.","start":151.465,"end":153.72499,"sentiment":"neutral","sentiment_score":0.017030838876962662},{"text":"Yes.","start":153.785,"end":154.105,"sentiment":"neutral","sentiment_score":0.0221320316195488},{"text":"Mike.","start":154.105,"end":154.605,"sentiment":"neutral","sentiment_score":0.014205479994416235}],"sentiment":"neutral","sentiment_score":0.035496055068714276,"num_words":35,"start":134.395,"end":154.605},{"sentences":[{"text":"Amanda's the CEO now.","start":159.785,"end":161.565,"sentiment":"neutral","sentiment_score":-0.004309292125981301},{"text":"Okay.","start":166.37,"end":166.87,"sentiment":"neutral","sentiment_score":0.04196852445602417},{"text":"Yeah.","start":171.33,"end":171.83,"sentiment":"neutral","sentiment_score":0.17463287711143494},{"text":"That would be lovely.","start":177.09,"end":178.31,"sentiment":"positive","sentiment_score":0.5560800582170486},{"text":"Yes.","start":183.845,"end":184.345,"sentiment":"neutral","sentiment_score":0.0039024390280246735}],"sentiment":"neutral","sentiment_score":0.22068971863270484,"num_words":11,"start":159.785,"end":184.345},{"sentences":[{"text":"Yes.","start":189.125,"end":189.625,"sentiment":"neutral","sentiment_score":0.007279031910002232},{"text":"Right.","start":197.68,"end":198.18,"sentiment":"neutral","sentiment_score":-0.01664583757519722},{"text":"Mhmm.","start":202.0,"end":202.5,"sentiment":"neutral","sentiment_score":-0.02048908919095993},{"text":"Yes.","start":212.615,"end":213.115,"sentiment":"neutral","sentiment_score":0.01473284512758255},{"text":"Right.","start":245.485,"end":245.985,"sentiment":"neutral","sentiment_score":0.03331056237220764}],"sentiment":"neutral","sentiment_score":0.0036375025287270547,"num_words":5,"start":189.125,"end":245.985},{"sentences":[{"text":"Yes.","start":259.66,"end":260.16,"sentiment":"neutral","sentiment_score":-0.07175303250551224},{"text":"Right.","start":264.215,"end":264.715,"sentiment":"neutral","sentiment_score":-0.02513492852449417},{"text":"Steve, it's not a question I can answer, obviously.","start":310.76,"end":312.86,"sentiment":"neutral","sentiment_score":-0.22084199471606147},{"text":"I can.","start":323.285,"end":324.025,"sentiment":"neutral","sentiment_score":-0.30323392152786255},{"text":"And I guess I can definitely see the the problem with that.","start":324.085,"end":332.725,"sentiment":"negative","sentiment_score":-0.4520091935992241}],"sentiment":"neutral","sentiment_score":-0.32460176318883893,"num_words":25,"start":259.66,"end":332.725},{"sentences":[{"text":"And if I'm honest, I believe what should have happened is that, potentially, you should have had to obtain probate before you took any of it.","start":332.725,"end":345.13998,"sentiment":"negative","sentiment_score":-0.4947490290953563},{"text":"The the problem being yes.","start":346.47998,"end":351.625,"sentiment":"neutral","sentiment_score":-0.2136567622423172},{"text":"Correct.","start":352.325,"end":352.825,"sentiment":"neutral","sentiment_score":-0.07902322709560394},{"text":"No.","start":358.725,"end":359.04498,"sentiment":"neutral","sentiment_score":-0.3003249168395996},{"text":"And I can understand why that is a problem.","start":359.04498,"end":361.845,"sentiment":"negative","sentiment_score":-0.36546556154886883}],"sentiment":"negative","sentiment_score":-0.41905468489442554,"num_words":42,"start":332.725,"end":361.845},{"sentences":[{"text":"I get it.","start":361.845,"end":362.49,"sentiment":"neutral","sentiment_score":-0.18331668774286905},{"text":"And I it's also a problem for us because, obviously, we can't store things for people.","start":362.72998,"end":368.27,"sentiment":"negative","sentiment_score":-0.360358246602118},{"text":"So we do need things removing, but I do well, I'm not saying it's an excuse.","start":368.81,"end":377.48502,"sentiment":"neutral","sentiment_score":-0.19012027652934194},{"text":"I'm just saying it's how would how would you like me to answer this instead?","start":377.48502,"end":385.345,"sentiment":"neutral","sentiment_score":-0.06751493861277898},{"text":"I'm being just being practical.","start":385.405,"end":386.785,"sentiment":"neutral","sentiment_score":-0.07260258793830872}],"sentiment":"neutral","sentiment_score":-0.19515169913118535,"num_words":55,"start":361.845,"end":386.785},{"sentences":[{"text":"Yep.","start":406.745,"end":407.245,"sentiment":"neutral","sentiment_score":0.01173449121415615},{"text":"Okay.","start":429.18997,"end":429.68997,"sentiment":"neutral","sentiment_score":-0.029544057324528698},{"text":"Steve, can I ask how long ago this was?","start":429.78497,"end":432.44498,"sentiment":"neutral","sentiment_score":-0.030837516403860517},{"text":"Six months.","start":435.465,"end":436.28497,"sentiment":"neutral","sentiment_score":-0.04413377866148949},{"text":"Sure.","start":443.54498,"end":444.04498,"sentiment":"neutral","sentiment_score":0.1162140965461731}],"sentiment":"neutral","sentiment_score":-0.01910004818013736,"num_words":14,"start":406.745,"end":444.04498},{"sentences":[{"text":"No.","start":454.34,"end":454.74,"sentiment":"neutral","sentiment_score":-0.22852160036563873},{"text":"Okay.","start":454.74,"end":455.24,"sentiment":"neutral","sentiment_score":-0.1659146249294281},{"text":"I think probably the best way forward then is if you want, I can get the right person to give you a callback.","start":455.46,"end":462.225,"sentiment":"neutral","sentiment_score":-0.07674047237505084},{"text":"And then we Is that Helen?","start":463.485,"end":474.65002,"sentiment":"neutral","sentiment_score":-0.057959566513697304},{"text":"Okay.","start":476.55002,"end":477.05002,"sentiment":"neutral","sentiment_score":-0.06873005628585815}],"sentiment":"neutral","sentiment_score":-0.08049857954028994,"num_words":32,"start":454.34,"end":477.05002},{"sentences":[{"text":"Yes.","start":480.87003,"end":481.37003,"sentiment":"neutral","sentiment_score":-0.07918636500835419},{"text":"I think the issue is not proving that she's your wife.","start":492.955,"end":495.85498,"sentiment":"negative","sentiment_score":-0.5047605010596189},{"text":"It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate.","start":496.63498,"end":506.88998,"sentiment":"negative","sentiment_score":-0.4432251579486407},{"text":"It's not it would've.","start":507.75,"end":511.44998,"sentiment":"neutral","sentiment_score":-0.1700987033545971},{"text":"It would've, and I don't disagree with you on that.","start":513.19,"end":515.565,"sentiment":"negative","sentiment_score":-0.4212581872940063}],"sentiment":"negative","sentiment_score":-0.4240073590324475,"num_words":52,"start":480.87003,"end":515.565},{"sentences":[{"text":"What what what can I do practically to try and Look?","start":530.2,"end":553.835,"sentiment":"negative","sentiment_score":-0.5114229646596041},{"text":"Absolutely.","start":553.835,"end":554.335,"sentiment":"neutral","sentiment_score":-0.016784749925136566},{"text":"Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in?","start":556.35,"end":564.51,"sentiment":"neutral","sentiment_score":-0.0475530136997501},{"text":"Or I am free between around 01:30 and three.","start":564.51,"end":580.365,"sentiment":"neutral","sentiment_score":0.015300048722161187},{"text":"And It's not in the main reception.","start":580.505,"end":587.69,"sentiment":"neutral","sentiment_score":-0.016160835112844194}],"sentiment":"neutral","sentiment_score":-0.12998336725510085,"num_words":52,"start":530.2,"end":587.69},{"sentences":[{"text":"It's in the little admin office where like, where Amanda used to be or is.","start":587.69,"end":594.43,"sentiment":"neutral","sentiment_score":-0.016702057669560115},{"text":"So as yes.","start":596.73004,"end":602.415,"sentiment":"neutral","sentiment_score":0.010211659284929434},{"text":"Yep.","start":602.415,"end":602.915,"sentiment":"neutral","sentiment_score":0.022465109825134277},{"text":"Yes.","start":605.055,"end":605.375,"sentiment":"neutral","sentiment_score":0.044374000281095505},{"text":"That's the one.","start":605.375,"end":606.255,"sentiment":"neutral","sentiment_score":0.040489607801040016}],"sentiment":"neutral","sentiment_score":-0.0013733892904027648,"num_words":23,"start":587.69,"end":606.255},{"sentences":[{"text":"Yep.","start":606.255,"end":606.755,"sentiment":"neutral","sentiment_score":0.04616595432162285},{"text":"Yep.","start":608.495,"end":608.815,"sentiment":"neutral","sentiment_score":0.042120806872844696},{"text":"I'll be here.","start":608.815,"end":609.71497,"sentiment":"neutral","sentiment_score":0.024219421669840813},{"text":"01:30.","start":611.98096,"end":612.7009,"sentiment":"neutral","sentiment_score":0.0271720327436924},{"text":"Fantastic.","start":612.7009,"end":613.2009,"sentiment":"positive","sentiment_score":0.7991008758544922}],"sentiment":"neutral","sentiment_score":0.1410311335431678,"num_words":7,"start":606.255,"end":613.2009},{"sentences":[{"text":"Alright.","start":613.2609,"end":613.501,"sentiment":"positive","sentiment_score":0.543668806552887},{"text":"We'll see you then.","start":613.501,"end":614.40094,"sentiment":"positive","sentiment_score":0.3934095650911331},{"text":"Thank you.","start":616.22095,"end":616.7009,"sentiment":"positive","sentiment_score":0.7258559763431549},{"text":"Bye bye.","start":616.7009,"end":617.441,"sentiment":"neutral","sentiment_score":0.1077718697488308}],"sentiment":"positive","sentiment_score":0.42050697323348785,"num_words":9,"start":613.2609,"end":617.441}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Yep. How do you know the $50 in it? Yeah. Yeah. That's good. Yeah. Yeah. It's got it's got absolutely nothing to do with you, though. I'm not I'm not being rude when I say that. I mean, it's had absolutely nothing to do with Coolabah. It just happens to be the address where I know I could leave it for her. It's to do with me collapsing and all but dying at Woolworths, and she came to my aid and helped me until an ambulance whipped me off the hospital. Alright? So it it it okay. So nothing, and it's not being rude. It's nothing to do with cooler bar. The fact that she works at cooler bar is I knew she had a cooler bar uniform on. Yeah. Yep. Even even though it's nothing to do with you. I mean I mean, you do your drawers yeah. No. It's not gray. It's black and white, and you're on the black. It's got absolutely nothing to do. What what if I sent it in the mail and it turned up in the letterbox care of cooler bar? Would you then interfere with it? Would no. Yeah. I know. Yeah. Well, you are now. Yeah. Okay. Yeah. Yeah. Yeah. I yeah. I will do. You're the gen you're the manager there, are you? Yeah. What what is it Amanda Crook, used to be? Or yeah. Yeah. Okay. Okay. Right. Well, I will drop in, and I'll I'll I'll meet Taylor myself at some stage and express my and express my gratitude off the grounds. Yeah. Yeah. Okay. Now I've got one other query to do with nothing. My wife was here for a couple of years. Alright. In the service department, Apartment Number 1. Alright. And I brought I brought her home because she was getting worse, and I had her here for two years. We kept the service department going and paying for her. I'm the one because she's my wife, you see. And I put the money in originally, the 70 odd grand, you know, when you when you sign up that that money. And they use half of it, and the other half's kept in the trust. Alright? But when she died, I went and saw your people there, and they gave me permission and said, yes. Go in there. Get all of the stuff. Take it out. All of her furniture, clothing, private things, which involved a safe with several thousand dollars in it underneath the sink, plus several thousand dollars worth of artwork. Okay? Now that was all that was all okay. Alright? Now I've said, okay. I would like the money returned that's left, the 30 odd thousand. And they won't return it because I've got to get probate to prove that I am because there wasn't a list a list a will. Alright? I've been to the probate people, and I spoke to them, the the lawyers, and the paralegal listened to all of the information and said, right. Well, you gotta make an appointment. And I said, yeah. Well, they tell me what it's gonna cost, and they said, well, you gotta pay for that. I said, I've just told you everything. She said, yeah. But you gotta tell a lawyer. It's $440, and I'll give you a quote, and it'll be about $3. And that's just to get probate so I can get her money. Now I'd like to know why you people let me, an unprobated person, go in and take many thousands of dollars worth of gear out of her place. I'd like to know why. No. I I know. And it's this department, that department, every other department. But can you see the the hypocrisy in that? Several thousand many thousands of dollars in a safe and in artwork. Yeah. Exactly. But you see that that was alright. That was alright because I was cleaning the place out so it could be re lit. But when it comes to the money, that's of no advantage. So, no, I'm not allowed to. No. Yeah. But yeah. But that's that's just a corporate excuse. We don't go along with those anymore. A fact's a fact. Law law law is law. It's not corporate spin. It's law. It's the law. Well, I'd like an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife. I was there every bloody day. I know Sharon. I know all of those people extremely well. Everyone there. I know Carolyn. I know all of them. They knew I was her husband, and yet you've grown the line and said, no. You've got to spend well over 3,000 to get probate, but it suits us to get stuff cleaned out and as many thousands of dollars worth of her stuff in there, you can do that. We won't we won't mention probate because we want it empty. About six months now. And I've I've been in hospital, obviously, with the various things, and that's why I'm saying thank you to Taylor. She she helped me, and I've been in and out of hospital. I've had all sorts of health problems, and I'll just put this on the back burner because I can't deal with too many things at once. Yeah. I've I've spoke I've spoken I've spoken to that lady. I've forgotten her name. The one that's in charge of overseeing the the finances. Yeah. That's a she's the one that said you've gotta go and get probate. But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife. Yeah. Well, that would have that that would have applied to her thousands of dollars worth of artwork, wouldn't it? So it's a bit hypocritical. I'm just a bit annoyed that I've now gotta go and spend thousands that I haven't got. In the midst of bloody all this medical crap I'm going through, just to try and get it sorted out. I I I don't I I really don't know because I'm not on that side of the fence. You know? I I can't provide answers. I can only provide what's wrong what what I see is wrong. Any anyway, something to something to chew on and well, today is actually the only day I've got clearer medical sets up. So I'll come and when would suit you? Okay. I'll come in just after 01:30. You'll be in the front office there, will you? Yeah. Yeah. Yeah. Nick yeah. There's your park there and you walk down a little island. If you go a bit further, you get to the HR department. Yep. Okay. Around about yeah. Around about 01:30 ish. Yep. Okay. Thank you.","confidence":0.9941406,"words":[{"word":"hello","start":2.32,"end":2.82,"confidence":0.9172363,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.011392058804631231},{"word":"yeah","start":6.24,"end":6.74,"confidence":0.9206543,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.034401215612888336},{"word":"yep","start":13.28,"end":13.605,"confidence":0.9758301,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1724444478750229},{"word":"how","start":26.74,"end":26.980001,"confidence":0.82958984,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.04995093867182731},{"word":"do","start":26.980001,"end":27.140001,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.024980153888463977},{"word":"you","start":27.140001,"end":27.220001,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03448338434100151},{"word":"know","start":27.220001,"end":27.380001,"confidence":0.99902344,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.037655677646398544},{"word":"the","start":27.380001,"end":27.54,"confidence":0.65478516,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08365974575281143},{"word":"$50","start":27.54,"end":28.26,"confidence":0.9848633,"punctuated_word":"$50","sentiment":"neutral","sentiment_score":0.10379922389984132},{"word":"in","start":28.26,"end":28.42,"confidence":0.85839844,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.036638759076595306},{"word":"it","start":28.42,"end":28.92,"confidence":0.9975586,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.0200042761862278},{"word":"yeah","start":33.06,"end":33.38,"confidence":0.9855957,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12084897607564926},{"word":"yeah","start":33.38,"end":33.62,"confidence":0.99902344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16433173418045044},{"word":"that's","start":33.62,"end":33.940002,"confidence":1.0,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.34476709365844727},{"word":"good","start":33.940002,"end":34.34,"confidence":0.9995117,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.36220940947532654},{"word":"yeah","start":34.34,"end":34.84,"confidence":0.7663574,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03397390991449356},{"word":"yeah","start":41.245,"end":41.565,"confidence":0.744751,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.09320737421512604},{"word":"it's","start":41.565,"end":41.645,"confidence":0.96118164,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.08060771226882935},{"word":"got","start":41.645,"end":42.045,"confidence":0.82910156,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.16763432323932648},{"word":"it's","start":42.045,"end":42.204998,"confidence":0.828125,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.12282480299472807},{"word":"got","start":42.204998,"end":42.605,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1584722101688385},{"word":"absolutely","start":42.605,"end":43.105,"confidence":0.9980469,"punctuated_word":"absolutely","sentiment":"neutral","sentiment_score":-0.2341561019420624},{"word":"nothing","start":43.165,"end":43.565,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.2472982108592987},{"word":"to","start":43.565,"end":43.725,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.21502050757408145},{"word":"do","start":43.725,"end":43.885,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.20638971030712128},{"word":"with","start":43.885,"end":44.045,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.2084093540906906},{"word":"you","start":44.045,"end":44.204998,"confidence":0.8479004,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.17576448619365692},{"word":"though","start":44.204998,"end":44.704998,"confidence":0.9970703,"punctuated_word":"though.","sentiment":"neutral","sentiment_score":-0.1444375216960907},{"word":"i'm","start":45.165,"end":45.405,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.0020339637994766235},{"word":"not","start":45.405,"end":45.485,"confidence":0.8964844,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.013623341917991638},{"word":"i'm","start":45.485,"end":45.645,"confidence":0.99316406,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.044689685106277466},{"word":"not","start":45.645,"end":45.805,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.02130554616451263},{"word":"being","start":45.805,"end":46.125,"confidence":1.0,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.10678794980049132},{"word":"rude","start":46.125,"end":46.445,"confidence":1.0,"punctuated_word":"rude","sentiment":"neutral","sentiment_score":-0.17568714916706085},{"word":"when","start":46.445,"end":46.605,"confidence":1.0,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.1025751531124115},{"word":"i","start":46.605,"end":46.765,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0903550535440445},{"word":"say","start":46.765,"end":46.925,"confidence":1.0,"punctuated_word":"say","sentiment":"neutral","sentiment_score":-0.12106318771839142},{"word":"that","start":46.925,"end":47.165,"confidence":0.99853516,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.07159245014190674},{"word":"i","start":47.165,"end":47.245,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07438871264457703},{"word":"mean","start":47.245,"end":47.485,"confidence":0.99609375,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.058423109352588654},{"word":"it's","start":47.485,"end":47.565,"confidence":0.89868164,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.052506379783153534},{"word":"had","start":47.565,"end":47.805,"confidence":0.6748047,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.09352663159370422},{"word":"absolutely","start":47.805,"end":48.305,"confidence":1.0,"punctuated_word":"absolutely","sentiment":"neutral","sentiment_score":-0.12148928642272948},{"word":"nothing","start":48.364998,"end":48.684998,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.13961109519004822},{"word":"to","start":48.684998,"end":48.844997,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.106325663626194},{"word":"do","start":48.844997,"end":49.344997,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.15097668766975403},{"word":"with","start":49.485,"end":49.805,"confidence":0.96533203,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.09169826656579971},{"word":"coolabah","start":49.805,"end":50.305,"confidence":0.67492676,"punctuated_word":"Coolabah.","sentiment":"neutral","sentiment_score":-0.06116790324449539},{"word":"it","start":50.524998,"end":50.684998,"confidence":0.99316406,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.02282072603702545},{"word":"just","start":50.684998,"end":50.925,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.045779645442962646},{"word":"happens","start":50.925,"end":51.405,"confidence":1.0,"punctuated_word":"happens","sentiment":"neutral","sentiment_score":-0.024138152599334717},{"word":"to","start":51.405,"end":51.565,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.02182561531662941},{"word":"be","start":51.565,"end":52.065,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.02205930277705193},{"word":"the","start":52.125,"end":52.285,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05028880760073662},{"word":"address","start":52.285,"end":52.785,"confidence":1.0,"punctuated_word":"address","sentiment":"neutral","sentiment_score":-0.02956320345401764},{"word":"where","start":52.844997,"end":53.165,"confidence":0.99609375,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.0438060387969017},{"word":"i","start":53.165,"end":53.245,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.001608528196811676},{"word":"know","start":53.245,"end":53.644997,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.03412724286317825},{"word":"i","start":53.644997,"end":53.805,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.00638502836227417},{"word":"could","start":53.805,"end":54.305,"confidence":1.0,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.03809858113527298},{"word":"leave","start":54.684998,"end":54.925,"confidence":0.9536133,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.03643091768026352},{"word":"it","start":54.925,"end":55.324997,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0054360851645469666},{"word":"for","start":55.324997,"end":55.565,"confidence":0.9921875,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.06893757730722427},{"word":"her","start":55.565,"end":56.065,"confidence":0.9975586,"punctuated_word":"her.","sentiment":"neutral","sentiment_score":-0.04519268497824669},{"word":"it's","start":56.480003,"end":56.800003,"confidence":0.9873047,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.0663795918226242},{"word":"to","start":56.800003,"end":56.88,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08167248964309692},{"word":"do","start":56.88,"end":57.36,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.10798071324825288},{"word":"with","start":57.36,"end":57.600002,"confidence":0.9760742,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.1143285557627678},{"word":"me","start":57.600002,"end":58.08,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.0810532197356224},{"word":"collapsing","start":58.08,"end":58.58,"confidence":0.9980469,"punctuated_word":"collapsing","sentiment":"neutral","sentiment_score":-0.11579864472150804},{"word":"and","start":59.68,"end":60.08,"confidence":0.9614258,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.16816166043281555},{"word":"all","start":60.08,"end":60.32,"confidence":0.9863281,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.1432727873325348},{"word":"but","start":60.32,"end":60.56,"confidence":0.8520508,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.16922879219055176},{"word":"dying","start":60.56,"end":61.06,"confidence":0.9980469,"punctuated_word":"dying","sentiment":"neutral","sentiment_score":-0.13848336040973663},{"word":"at","start":61.120003,"end":61.280003,"confidence":0.9428711,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.15371671319007874},{"word":"woolworths","start":61.280003,"end":61.780003,"confidence":0.9276123,"punctuated_word":"Woolworths,","sentiment":"neutral","sentiment_score":-0.06394995003938675},{"word":"and","start":61.920002,"end":62.16,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.003809131681919098},{"word":"she","start":62.16,"end":62.4,"confidence":1.0,"punctuated_word":"she","sentiment":"neutral","sentiment_score":0.11408523470163344},{"word":"came","start":62.4,"end":62.64,"confidence":1.0,"punctuated_word":"came","sentiment":"neutral","sentiment_score":0.12133867293596268},{"word":"to","start":62.64,"end":62.800003,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11157926172018053},{"word":"my","start":62.800003,"end":63.04,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.10664626210927965},{"word":"aid","start":63.04,"end":63.54,"confidence":0.9863281,"punctuated_word":"aid","sentiment":"neutral","sentiment_score":0.14463001489639282},{"word":"and","start":63.84,"end":64.08,"confidence":0.97509766,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1675180047750473},{"word":"helped","start":64.08,"end":64.4,"confidence":0.94921875,"punctuated_word":"helped","sentiment":"neutral","sentiment_score":0.15036454796791077},{"word":"me","start":64.4,"end":64.56,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.08647916465997696},{"word":"until","start":64.56,"end":64.8,"confidence":0.97509766,"punctuated_word":"until","sentiment":"neutral","sentiment_score":0.0322863906621933},{"word":"an","start":64.8,"end":64.96,"confidence":0.99902344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.09651952236890791},{"word":"ambulance","start":64.96,"end":65.46,"confidence":1.0,"punctuated_word":"ambulance","sentiment":"neutral","sentiment_score":-0.05340670049190521},{"word":"whipped","start":65.520004,"end":65.68,"confidence":0.5732422,"punctuated_word":"whipped","sentiment":"neutral","sentiment_score":-0.12976859509944916},{"word":"me","start":65.68,"end":65.92,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.098531536757946},{"word":"off","start":65.92,"end":66.08,"confidence":0.9980469,"punctuated_word":"off","sentiment":"neutral","sentiment_score":-0.11861888319253922},{"word":"the","start":66.08,"end":66.240005,"confidence":0.60253906,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13100096583366394},{"word":"hospital","start":66.240005,"end":66.740005,"confidence":1.0,"punctuated_word":"hospital.","sentiment":"neutral","sentiment_score":-0.15055763721466064},{"word":"alright","start":67.36,"end":67.840004,"confidence":0.9746094,"punctuated_word":"Alright?","sentiment":"neutral","sentiment_score":0.01802251487970352},{"word":"so","start":67.840004,"end":68.16,"confidence":0.9873047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.03610789775848389},{"word":"it","start":68.16,"end":68.4,"confidence":0.9194336,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.02647845447063446},{"word":"it","start":68.4,"end":68.64,"confidence":0.97314453,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.04590555280447006},{"word":"it","start":68.64,"end":68.8,"confidence":0.91845703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0639037936925888},{"word":"okay","start":68.96,"end":69.28,"confidence":0.9980469,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.0321400985121727},{"word":"so","start":69.28,"end":69.6,"confidence":0.59521484,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.04966481029987335},{"word":"nothing","start":69.6,"end":70.1,"confidence":0.76538086,"punctuated_word":"nothing,","sentiment":"neutral","sentiment_score":-0.07690184563398361},{"word":"and","start":70.775,"end":70.935005,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.035754963755607605},{"word":"it's","start":70.935005,"end":71.175,"confidence":0.8913574,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.032845012843608856},{"word":"not","start":71.175,"end":71.335,"confidence":0.97998047,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.05939483642578125},{"word":"being","start":71.335,"end":71.655,"confidence":0.9921875,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.14415273070335388},{"word":"rude","start":71.655,"end":71.895004,"confidence":0.89453125,"punctuated_word":"rude.","sentiment":"neutral","sentiment_score":-0.10451749712228776},{"word":"it's","start":71.895004,"end":71.975,"confidence":0.91186523,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.05521758645772934},{"word":"nothing","start":71.975,"end":72.295,"confidence":0.47021484,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.133748859167099},{"word":"to","start":72.295,"end":72.455,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10551096498966216},{"word":"do","start":72.455,"end":72.695,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.13720719516277313},{"word":"with","start":72.695,"end":72.935005,"confidence":0.99316406,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.0988619476556778},{"word":"cooler","start":72.935005,"end":73.335,"confidence":0.5703125,"punctuated_word":"cooler","sentiment":"neutral","sentiment_score":-0.07871640473604202},{"word":"bar","start":73.335,"end":73.835,"confidence":0.92871094,"punctuated_word":"bar.","sentiment":"neutral","sentiment_score":-0.0997590646147728},{"word":"the","start":75.095,"end":75.255005,"confidence":0.9316406,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.0416257344186306},{"word":"fact","start":75.255005,"end":75.415,"confidence":0.9428711,"punctuated_word":"fact","sentiment":"neutral","sentiment_score":0.022452548146247864},{"word":"that","start":75.415,"end":75.655,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.028589315712451935},{"word":"she","start":75.655,"end":75.815,"confidence":0.99902344,"punctuated_word":"she","sentiment":"neutral","sentiment_score":0.0208866223692894},{"word":"works","start":75.815,"end":76.135,"confidence":0.9941406,"punctuated_word":"works","sentiment":"neutral","sentiment_score":0.008566781878471375},{"word":"at","start":76.135,"end":76.215004,"confidence":0.90283203,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.00820920616388321},{"word":"cooler","start":76.215004,"end":76.535,"confidence":0.9970703,"punctuated_word":"cooler","sentiment":"neutral","sentiment_score":0.0029271915555000305},{"word":"bar","start":76.535,"end":76.695,"confidence":0.6875,"punctuated_word":"bar","sentiment":"neutral","sentiment_score":-0.0004277341067790985},{"word":"is","start":76.695,"end":76.935005,"confidence":0.9589844,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.01045684888958931},{"word":"i","start":76.935005,"end":77.095,"confidence":0.6513672,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.006052814424037933},{"word":"knew","start":77.095,"end":77.335,"confidence":0.99902344,"punctuated_word":"knew","sentiment":"neutral","sentiment_score":-0.05268675088882446},{"word":"she","start":77.335,"end":77.495,"confidence":0.99902344,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.01589209958910942},{"word":"had","start":77.495,"end":77.655,"confidence":0.99902344,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.041550230234861374},{"word":"a","start":77.655,"end":77.815,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02530835010111332},{"word":"cooler","start":77.815,"end":78.135,"confidence":0.9970703,"punctuated_word":"cooler","sentiment":"neutral","sentiment_score":-0.017130382359027863},{"word":"bar","start":78.135,"end":78.295,"confidence":0.9970703,"punctuated_word":"bar","sentiment":"neutral","sentiment_score":-0.03818957135081291},{"word":"uniform","start":78.295,"end":78.795,"confidence":0.99316406,"punctuated_word":"uniform","sentiment":"neutral","sentiment_score":-0.03561306372284889},{"word":"on","start":78.855,"end":79.355,"confidence":0.98779297,"punctuated_word":"on.","sentiment":"neutral","sentiment_score":-0.04134493321180344},{"word":"yeah","start":82.855,"end":83.355,"confidence":0.79907227,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1501123607158661},{"word":"yep","start":85.255005,"end":85.62,"confidence":0.7976074,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.2216387689113617},{"word":"even","start":97.700005,"end":98.100006,"confidence":0.86279297,"punctuated_word":"Even","sentiment":"neutral","sentiment_score":-0.12087122350931168},{"word":"even","start":98.100006,"end":98.26,"confidence":0.75390625,"punctuated_word":"even","sentiment":"neutral","sentiment_score":-0.11578655242919922},{"word":"though","start":98.26,"end":98.42,"confidence":0.9760742,"punctuated_word":"though","sentiment":"neutral","sentiment_score":-0.10338285565376282},{"word":"it's","start":98.42,"end":98.66,"confidence":0.9626465,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.12618950009346008},{"word":"nothing","start":98.66,"end":99.060005,"confidence":0.88134766,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":-0.1483176350593567},{"word":"to","start":99.060005,"end":99.14,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17447614669799805},{"word":"do","start":99.14,"end":99.3,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.19548919796943665},{"word":"with","start":99.3,"end":99.46001,"confidence":0.9941406,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.14143195748329165},{"word":"you","start":99.46001,"end":99.705,"confidence":0.6706543,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.1277543157339096},{"word":"i","start":102.265,"end":102.425,"confidence":0.97509766,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11564525216817856},{"word":"mean","start":102.425,"end":102.665,"confidence":0.9472656,"punctuated_word":"mean","sentiment":"neutral","sentiment_score":-0.15445451438426971},{"word":"i","start":102.665,"end":102.745,"confidence":0.8154297,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14456430077552795},{"word":"mean","start":102.745,"end":102.985,"confidence":0.93725586,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.15705904364585876},{"word":"you","start":102.985,"end":103.145004,"confidence":0.55029297,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1339874416589737},{"word":"do","start":103.145004,"end":103.225,"confidence":0.6166992,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.15169575810432434},{"word":"your","start":103.385,"end":103.545,"confidence":0.89453125,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.16008765995502472},{"word":"drawers","start":103.545,"end":104.045,"confidence":0.7714844,"punctuated_word":"drawers","sentiment":"neutral","sentiment_score":-0.10917184501886368},{"word":"yeah","start":104.265,"end":104.585,"confidence":0.82373047,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.07684588432312012},{"word":"no","start":104.585,"end":104.745,"confidence":0.8654785,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1843479871749878},{"word":"it's","start":104.745,"end":104.985,"confidence":0.99902344,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.19870226085186005},{"word":"not","start":104.985,"end":105.305,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2210075706243515},{"word":"gray","start":105.305,"end":105.805,"confidence":0.9741211,"punctuated_word":"gray.","sentiment":"neutral","sentiment_score":-0.19466647505760193},{"word":"it's","start":106.105,"end":106.505005,"confidence":0.9995117,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.17369389533996582},{"word":"black","start":106.505005,"end":106.745,"confidence":1.0,"punctuated_word":"black","sentiment":"neutral","sentiment_score":-0.16804003715515137},{"word":"and","start":106.745,"end":106.905,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.17072242498397827},{"word":"white","start":106.905,"end":107.145004,"confidence":0.8054199,"punctuated_word":"white,","sentiment":"neutral","sentiment_score":-0.19072535634040833},{"word":"and","start":107.145004,"end":107.385,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.18074922263622284},{"word":"you're","start":107.385,"end":107.625,"confidence":0.96313477,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.198027104139328},{"word":"on","start":107.625,"end":107.785,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.18583934009075165},{"word":"the","start":107.785,"end":107.945,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.238695427775383},{"word":"black","start":107.945,"end":108.445,"confidence":0.9909668,"punctuated_word":"black.","sentiment":"neutral","sentiment_score":-0.2164500206708908},{"word":"it's","start":108.905,"end":109.225,"confidence":0.61938477,"punctuated_word":"It's","sentiment":"negative","sentiment_score":-0.3576979637145996},{"word":"got","start":109.225,"end":109.545,"confidence":0.55615234,"punctuated_word":"got","sentiment":"negative","sentiment_score":-0.3736800253391266},{"word":"absolutely","start":109.545,"end":110.045,"confidence":0.9980469,"punctuated_word":"absolutely","sentiment":"negative","sentiment_score":-0.3905298709869385},{"word":"nothing","start":110.425,"end":110.745,"confidence":1.0,"punctuated_word":"nothing","sentiment":"negative","sentiment_score":-0.41285574436187744},{"word":"to","start":110.745,"end":110.905,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.36735624074935913},{"word":"do","start":110.905,"end":111.065,"confidence":0.8239746,"punctuated_word":"do.","sentiment":"negative","sentiment_score":-0.37550610303878784},{"word":"what","start":111.065,"end":111.465004,"confidence":0.9453125,"punctuated_word":"What","sentiment":"negative","sentiment_score":-0.35106751322746277},{"word":"what","start":111.465004,"end":111.705,"confidence":0.9614258,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.43035078048706055},{"word":"if","start":111.705,"end":111.865005,"confidence":0.9707031,"punctuated_word":"if","sentiment":"negative","sentiment_score":-0.386756032705307},{"word":"i","start":111.865005,"end":112.105,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3255377411842346},{"word":"sent","start":112.105,"end":112.345,"confidence":0.6303711,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.3782086968421936},{"word":"it","start":112.345,"end":112.425,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.3199068605899811},{"word":"in","start":112.425,"end":112.585,"confidence":0.99902344,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.37168216705322266},{"word":"the","start":112.585,"end":112.745,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.31265735626220703},{"word":"mail","start":112.745,"end":112.985,"confidence":1.0,"punctuated_word":"mail","sentiment":"negative","sentiment_score":-0.3740946352481842},{"word":"and","start":112.985,"end":113.225,"confidence":0.65966797,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.26851314306259155},{"word":"it","start":113.225,"end":113.385,"confidence":0.99121094,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.30802592635154724},{"word":"turned","start":113.385,"end":113.625,"confidence":0.99316406,"punctuated_word":"turned","sentiment":"neutral","sentiment_score":-0.29773321747779846},{"word":"up","start":113.625,"end":113.785,"confidence":0.99902344,"punctuated_word":"up","sentiment":"negative","sentiment_score":-0.36015743017196655},{"word":"in","start":113.785,"end":113.945,"confidence":0.97314453,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.3661877512931824},{"word":"the","start":113.945,"end":114.105,"confidence":0.66503906,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.33160409331321716},{"word":"letterbox","start":114.105,"end":114.605,"confidence":0.6220703,"punctuated_word":"letterbox","sentiment":"neutral","sentiment_score":-0.28953826427459717},{"word":"care","start":115.21,"end":115.29,"confidence":0.8432617,"punctuated_word":"care","sentiment":"negative","sentiment_score":-0.36386680603027344},{"word":"of","start":115.29,"end":115.77,"confidence":0.6772461,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.31535354256629944},{"word":"cooler","start":115.77,"end":116.17,"confidence":0.6303711,"punctuated_word":"cooler","sentiment":"neutral","sentiment_score":-0.23665693402290344},{"word":"bar","start":116.17,"end":116.67,"confidence":0.82055664,"punctuated_word":"bar?","sentiment":"neutral","sentiment_score":-0.3126011788845062},{"word":"would","start":116.89,"end":117.13,"confidence":0.99902344,"punctuated_word":"Would","sentiment":"negative","sentiment_score":-0.4548164308071137},{"word":"you","start":117.13,"end":117.369995,"confidence":0.9970703,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.45447394251823425},{"word":"then","start":117.369995,"end":117.61,"confidence":0.9980469,"punctuated_word":"then","sentiment":"negative","sentiment_score":-0.420646071434021},{"word":"interfere","start":117.61,"end":118.09,"confidence":0.9980469,"punctuated_word":"interfere","sentiment":"negative","sentiment_score":-0.371261328458786},{"word":"with","start":118.09,"end":118.59,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.32451939582824707},{"word":"it","start":119.049995,"end":119.549995,"confidence":0.99609375,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.2359798103570938},{"word":"would","start":120.649994,"end":120.89,"confidence":0.8833008,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":-0.22636505961418152},{"word":"no","start":121.049995,"end":121.29,"confidence":0.9284668,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.19480669498443604},{"word":"yeah","start":121.29,"end":121.61,"confidence":0.9926758,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.14667494595050812},{"word":"i","start":121.61,"end":121.77,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18304699659347537},{"word":"know","start":121.77,"end":122.27,"confidence":0.99365234,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.12088288366794586},{"word":"yeah","start":123.85,"end":124.009995,"confidence":0.99316406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.10759824514389038},{"word":"well","start":124.009995,"end":124.17,"confidence":0.9921875,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.23091518878936768},{"word":"you","start":124.17,"end":124.409996,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.28740647435188293},{"word":"are","start":124.409996,"end":124.649994,"confidence":0.9951172,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.20984017848968503},{"word":"now","start":124.649994,"end":125.149994,"confidence":0.99853516,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.2083928883075714},{"word":"yeah","start":134.345,"end":134.825,"confidence":0.81811523,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.07019777595996857},{"word":"okay","start":134.825,"end":135.325,"confidence":0.87158203,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.021659765392541885},{"word":"yeah","start":140.345,"end":140.7,"confidence":0.93237305,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020502876490354534},{"word":"yeah","start":142.22,"end":142.72,"confidence":0.9650879,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05841802805662155},{"word":"yeah","start":147.18,"end":147.5,"confidence":0.9902344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02855381742119789},{"word":"i","start":147.5,"end":147.66,"confidence":0.5800781,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03225581347942352},{"word":"yeah","start":147.73999,"end":148.06,"confidence":0.9753418,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.04444714635610581},{"word":"i","start":148.06,"end":148.14,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.050901010632514954},{"word":"will","start":148.14,"end":148.37999,"confidence":0.99609375,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.06927917897701263},{"word":"do","start":148.37999,"end":148.62,"confidence":0.892334,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":0.06755770742893219},{"word":"you're","start":148.62,"end":148.86,"confidence":0.951416,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":0.0362970195710659},{"word":"the","start":148.86,"end":148.94,"confidence":0.9550781,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03050987608730793},{"word":"gen","start":148.94,"end":149.18,"confidence":0.40893555,"punctuated_word":"gen","sentiment":"neutral","sentiment_score":0.03108819015324116},{"word":"you're","start":149.26,"end":149.5,"confidence":0.99365234,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.02926335297524929},{"word":"the","start":149.5,"end":149.66,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02221854217350483},{"word":"manager","start":149.66,"end":150.06,"confidence":0.99902344,"punctuated_word":"manager","sentiment":"neutral","sentiment_score":0.01483672484755516},{"word":"there","start":150.06,"end":150.37999,"confidence":0.9482422,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.02678588032722473},{"word":"are","start":150.37999,"end":150.54,"confidence":0.984375,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.03308022767305374},{"word":"you","start":150.54,"end":151.04,"confidence":0.9807129,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.028447961434721947},{"word":"yeah","start":154.765,"end":155.08499,"confidence":0.9680176,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.012417513877153397},{"word":"what","start":155.08499,"end":155.405,"confidence":0.7578125,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.0007502492517232895},{"word":"what","start":155.405,"end":155.64499,"confidence":0.9223633,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.0013186540454626083},{"word":"is","start":155.885,"end":156.125,"confidence":0.9902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0011017313227057457},{"word":"it","start":156.125,"end":156.36499,"confidence":0.49804688,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.00799286924302578},{"word":"amanda","start":156.36499,"end":156.845,"confidence":0.9863281,"punctuated_word":"Amanda","sentiment":"neutral","sentiment_score":-0.0013511031866073608},{"word":"crook","start":156.845,"end":157.345,"confidence":0.7357585,"punctuated_word":"Crook,","sentiment":"neutral","sentiment_score":-0.001938342466019094},{"word":"used","start":157.565,"end":157.805,"confidence":0.8378906,"punctuated_word":"used","sentiment":"neutral","sentiment_score":-0.005502413026988506},{"word":"to","start":157.805,"end":157.965,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0017131604254245758},{"word":"be","start":157.965,"end":158.28499,"confidence":0.7998047,"punctuated_word":"be?","sentiment":"neutral","sentiment_score":-0.0011471081525087357},{"word":"or","start":158.28499,"end":158.78499,"confidence":0.9941406,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.0028154700994491577},{"word":"yeah","start":161.805,"end":162.125,"confidence":0.98168945,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.00945492647588253},{"word":"yeah","start":162.125,"end":162.44499,"confidence":0.99902344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.015777327120304108},{"word":"okay","start":162.44499,"end":162.94499,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.023843981325626373},{"word":"okay","start":163.72499,"end":164.205,"confidence":0.9980469,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.028052739799022675},{"word":"right","start":164.205,"end":164.44499,"confidence":0.8911133,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.034699805080890656},{"word":"well","start":164.44499,"end":164.685,"confidence":0.99853516,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.03511682152748108},{"word":"i","start":164.685,"end":164.765,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.040861934423446655},{"word":"will","start":164.765,"end":165.08499,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0446394607424736},{"word":"drop","start":165.08499,"end":165.325,"confidence":0.9980469,"punctuated_word":"drop","sentiment":"neutral","sentiment_score":0.05032911151647568},{"word":"in","start":165.325,"end":165.805,"confidence":0.80126953,"punctuated_word":"in,","sentiment":"neutral","sentiment_score":0.03791998699307442},{"word":"and","start":165.805,"end":166.305,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03219401463866234},{"word":"i'll","start":167.165,"end":167.405,"confidence":0.984375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.044484734535217285},{"word":"i'll","start":167.405,"end":167.72499,"confidence":0.9980469,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04783833026885986},{"word":"i'll","start":167.72499,"end":168.045,"confidence":0.99658203,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04862178862094879},{"word":"meet","start":168.045,"end":168.36499,"confidence":0.9951172,"punctuated_word":"meet","sentiment":"neutral","sentiment_score":0.06936976313591003},{"word":"taylor","start":168.36499,"end":168.765,"confidence":0.48217773,"punctuated_word":"Taylor","sentiment":"neutral","sentiment_score":0.0911877304315567},{"word":"myself","start":168.765,"end":169.265,"confidence":0.9863281,"punctuated_word":"myself","sentiment":"neutral","sentiment_score":0.07018520683050156},{"word":"at","start":169.48001,"end":169.56001,"confidence":0.9921875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.07729758322238922},{"word":"some","start":169.56001,"end":169.72,"confidence":0.99902344,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.06045178323984146},{"word":"stage","start":169.72,"end":170.22,"confidence":1.0,"punctuated_word":"stage","sentiment":"neutral","sentiment_score":0.07099210470914841},{"word":"and","start":170.92001,"end":171.32,"confidence":0.91503906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04473210871219635},{"word":"express","start":171.32,"end":171.72,"confidence":0.9980469,"punctuated_word":"express","sentiment":"neutral","sentiment_score":0.03585366904735565},{"word":"my","start":171.72,"end":172.22,"confidence":0.9951172,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.23072423040866852},{"word":"and","start":172.36,"end":172.6,"confidence":0.73583984,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.19152489304542544},{"word":"express","start":172.6,"end":173.0,"confidence":0.99902344,"punctuated_word":"express","sentiment":"neutral","sentiment_score":0.23844116926193237},{"word":"my","start":173.0,"end":173.32,"confidence":0.99902344,"punctuated_word":"my","sentiment":"positive","sentiment_score":0.33664757013320923},{"word":"gratitude","start":173.32,"end":173.82,"confidence":0.99609375,"punctuated_word":"gratitude","sentiment":"positive","sentiment_score":0.34994587302207947},{"word":"off","start":173.96,"end":174.20001,"confidence":0.9819336,"punctuated_word":"off","sentiment":"positive","sentiment_score":0.3771973550319672},{"word":"the","start":174.20001,"end":174.28001,"confidence":0.99902344,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3480006754398346},{"word":"grounds","start":174.28001,"end":174.78001,"confidence":0.9916992,"punctuated_word":"grounds.","sentiment":"positive","sentiment_score":0.3526856303215027},{"word":"yeah","start":177.08,"end":177.58,"confidence":0.9345703,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.4278504252433777},{"word":"yeah","start":178.52,"end":178.76001,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12742555141448977},{"word":"okay","start":178.76001,"end":179.0,"confidence":0.99658203,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.042790934443473816},{"word":"now","start":179.0,"end":179.24,"confidence":0.9550781,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":-0.01956604421138763},{"word":"i've","start":179.24,"end":179.40001,"confidence":0.9836426,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.04706829786300659},{"word":"got","start":179.40001,"end":179.56001,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.05790841206908226},{"word":"one","start":179.56001,"end":179.8,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.07159151136875153},{"word":"other","start":179.8,"end":179.96,"confidence":0.9863281,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.06914553791284561},{"word":"query","start":179.96,"end":180.36,"confidence":1.0,"punctuated_word":"query","sentiment":"neutral","sentiment_score":-0.04714172333478928},{"word":"to","start":180.36,"end":180.52,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07725096493959427},{"word":"do","start":180.52,"end":180.68001,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.07676933705806732},{"word":"with","start":180.68001,"end":180.84001,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.07389317452907562},{"word":"nothing","start":180.84001,"end":181.24,"confidence":0.9995117,"punctuated_word":"nothing.","sentiment":"neutral","sentiment_score":-0.08631481230258942},{"word":"my","start":181.24,"end":181.48001,"confidence":1.0,"punctuated_word":"My","sentiment":"neutral","sentiment_score":-0.08359877020120621},{"word":"wife","start":181.48001,"end":181.72,"confidence":1.0,"punctuated_word":"wife","sentiment":"neutral","sentiment_score":-0.1070210337638855},{"word":"was","start":181.72,"end":181.96,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.05966158211231232},{"word":"here","start":181.96,"end":182.28001,"confidence":0.89501953,"punctuated_word":"here","sentiment":"neutral","sentiment_score":-0.07905258983373642},{"word":"for","start":182.28001,"end":182.44,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.04339296743273735},{"word":"a","start":182.44,"end":182.52,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07171068340539932},{"word":"couple","start":182.52,"end":182.76001,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":-0.0766945406794548},{"word":"of","start":182.76001,"end":182.92001,"confidence":0.9633789,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.06575523316860199},{"word":"years","start":182.92001,"end":183.375,"confidence":0.7976074,"punctuated_word":"years.","sentiment":"neutral","sentiment_score":-0.050294212996959686},{"word":"alright","start":184.735,"end":185.055,"confidence":0.7714844,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.009127422235906124},{"word":"in","start":185.055,"end":185.215,"confidence":0.5932617,"punctuated_word":"In","sentiment":"neutral","sentiment_score":-0.001586778089404106},{"word":"the","start":185.215,"end":185.455,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0009505674242973328},{"word":"service","start":185.455,"end":185.935,"confidence":0.9482422,"punctuated_word":"service","sentiment":"neutral","sentiment_score":-0.0007791295647621155},{"word":"department","start":185.935,"end":186.435,"confidence":0.6850586,"punctuated_word":"department,","sentiment":"neutral","sentiment_score":0.007436682004481554},{"word":"apartment","start":186.575,"end":187.075,"confidence":0.7939453,"punctuated_word":"Apartment","sentiment":"neutral","sentiment_score":0.0008586887270212173},{"word":"number","start":187.135,"end":187.535,"confidence":1.0,"punctuated_word":"Number","sentiment":"neutral","sentiment_score":0.009251244366168976},{"word":"1","start":187.535,"end":188.035,"confidence":0.99902344,"punctuated_word":"1.","sentiment":"neutral","sentiment_score":0.00925059337168932},{"word":"alright","start":188.895,"end":189.295,"confidence":0.8022461,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.013678906485438349},{"word":"and","start":189.295,"end":189.535,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.027337392792105675},{"word":"i","start":189.535,"end":189.695,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05910538882017136},{"word":"brought","start":189.695,"end":190.015,"confidence":0.6074219,"punctuated_word":"brought","sentiment":"neutral","sentiment_score":-0.06860731542110443},{"word":"i","start":190.015,"end":190.175,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0659351721405983},{"word":"brought","start":190.175,"end":190.495,"confidence":0.9980469,"punctuated_word":"brought","sentiment":"neutral","sentiment_score":-0.09344068169593812},{"word":"her","start":190.495,"end":190.655,"confidence":0.99902344,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.07699603587388992},{"word":"home","start":190.655,"end":191.155,"confidence":1.0,"punctuated_word":"home","sentiment":"neutral","sentiment_score":-0.12399104982614516},{"word":"because","start":191.375,"end":191.775,"confidence":0.96435547,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.11980348825454712},{"word":"she","start":191.775,"end":191.935,"confidence":1.0,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.17358088493347168},{"word":"was","start":191.935,"end":192.095,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.2611835300922394},{"word":"getting","start":192.095,"end":192.495,"confidence":1.0,"punctuated_word":"getting","sentiment":"neutral","sentiment_score":-0.30030739307403564},{"word":"worse","start":192.495,"end":192.735,"confidence":0.89501953,"punctuated_word":"worse,","sentiment":"neutral","sentiment_score":-0.17497657239437103},{"word":"and","start":192.735,"end":192.975,"confidence":0.9091797,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08295896649360657},{"word":"i","start":192.975,"end":193.055,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09469515085220336},{"word":"had","start":193.055,"end":193.295,"confidence":0.98828125,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.08782906830310822},{"word":"her","start":193.295,"end":193.455,"confidence":0.71728516,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.08406250178813934},{"word":"here","start":193.455,"end":193.695,"confidence":0.9941406,"punctuated_word":"here","sentiment":"neutral","sentiment_score":-0.0727805644273758},{"word":"for","start":193.695,"end":193.775,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.04566461965441704},{"word":"two","start":193.775,"end":194.015,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.06857229024171829},{"word":"years","start":194.015,"end":194.335,"confidence":0.96875,"punctuated_word":"years.","sentiment":"neutral","sentiment_score":-0.04776901751756668},{"word":"we","start":194.335,"end":194.495,"confidence":0.98828125,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.023077860474586487},{"word":"kept","start":194.495,"end":194.815,"confidence":0.9941406,"punctuated_word":"kept","sentiment":"neutral","sentiment_score":-0.021755971014499664},{"word":"the","start":194.815,"end":194.895,"confidence":0.9770508,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.025961920619010925},{"word":"service","start":194.895,"end":195.295,"confidence":1.0,"punctuated_word":"service","sentiment":"neutral","sentiment_score":-0.04590751975774765},{"word":"department","start":195.295,"end":195.795,"confidence":0.85498047,"punctuated_word":"department","sentiment":"neutral","sentiment_score":-0.024859793484210968},{"word":"going","start":195.855,"end":196.175,"confidence":0.99902344,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.013563379645347595},{"word":"and","start":196.175,"end":196.335,"confidence":0.9404297,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.019962189719080925},{"word":"paying","start":196.335,"end":196.655,"confidence":0.9980469,"punctuated_word":"paying","sentiment":"neutral","sentiment_score":-0.022773124277591705},{"word":"for","start":196.655,"end":197.155,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.01273578591644764},{"word":"her","start":198.93001,"end":199.01001,"confidence":0.7770996,"punctuated_word":"her.","sentiment":"neutral","sentiment_score":-0.027950245887041092},{"word":"i'm","start":199.01001,"end":199.17,"confidence":0.96875,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.024922668933868408},{"word":"the","start":199.17,"end":199.33,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03866443410515785},{"word":"one","start":199.33,"end":199.73001,"confidence":1.0,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.03788352385163307},{"word":"because","start":199.81001,"end":200.13,"confidence":0.9760742,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.005446325987577438},{"word":"she's","start":200.13,"end":200.37001,"confidence":0.9970703,"punctuated_word":"she's","sentiment":"neutral","sentiment_score":-0.01662817783653736},{"word":"my","start":200.37001,"end":200.61,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.03353487327694893},{"word":"wife","start":200.61,"end":200.85,"confidence":0.7636719,"punctuated_word":"wife,","sentiment":"neutral","sentiment_score":-0.027263380587100983},{"word":"you","start":200.85,"end":201.09001,"confidence":0.97802734,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.011003699153661728},{"word":"see","start":201.09001,"end":201.59001,"confidence":0.8215332,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.023669883608818058},{"word":"and","start":202.05,"end":202.55,"confidence":0.9951172,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.031014733016490936},{"word":"i","start":203.97,"end":204.13,"confidence":0.9472656,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.053518325090408325},{"word":"put","start":204.13,"end":204.37001,"confidence":0.9863281,"punctuated_word":"put","sentiment":"neutral","sentiment_score":-0.039600472897291183},{"word":"the","start":204.37001,"end":204.53,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05106377229094505},{"word":"money","start":204.53,"end":204.85,"confidence":1.0,"punctuated_word":"money","sentiment":"neutral","sentiment_score":-0.04224611818790436},{"word":"in","start":204.85,"end":205.25,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.04037443548440933},{"word":"originally","start":205.25,"end":205.75,"confidence":0.65234375,"punctuated_word":"originally,","sentiment":"neutral","sentiment_score":-0.04429387301206589},{"word":"the","start":205.89,"end":206.05,"confidence":0.984375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0234215147793293},{"word":"70","start":206.05,"end":206.45001,"confidence":0.9892578,"punctuated_word":"70","sentiment":"neutral","sentiment_score":-0.030584465712308884},{"word":"odd","start":206.45001,"end":206.77,"confidence":0.97802734,"punctuated_word":"odd","sentiment":"neutral","sentiment_score":-0.02400851622223854},{"word":"grand","start":206.77,"end":207.27,"confidence":0.7766113,"punctuated_word":"grand,","sentiment":"neutral","sentiment_score":-0.0230952650308609},{"word":"you","start":208.77,"end":208.85,"confidence":0.92333984,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03707941621541977},{"word":"know","start":208.85,"end":209.09001,"confidence":0.9951172,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.03641431778669357},{"word":"when","start":209.09001,"end":209.33,"confidence":0.99609375,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.020237863063812256},{"word":"you","start":209.33,"end":209.83,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.039627332240343094},{"word":"when","start":210.045,"end":210.365,"confidence":1.0,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.021525617688894272},{"word":"you","start":210.365,"end":210.525,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.027658693492412567},{"word":"sign","start":210.525,"end":210.925,"confidence":0.9980469,"punctuated_word":"sign","sentiment":"neutral","sentiment_score":-0.01916402578353882},{"word":"up","start":210.925,"end":211.08499,"confidence":0.99902344,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.02423178032040596},{"word":"that","start":211.08499,"end":211.325,"confidence":0.9316406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.029089953750371933},{"word":"that","start":211.325,"end":211.565,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.023362457752227783},{"word":"money","start":211.565,"end":212.065,"confidence":0.75219727,"punctuated_word":"money.","sentiment":"neutral","sentiment_score":-0.028349680826067924},{"word":"and","start":212.765,"end":213.165,"confidence":0.97265625,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.008678536862134933},{"word":"they","start":213.165,"end":213.405,"confidence":0.9550781,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.01368388906121254},{"word":"use","start":213.405,"end":213.72499,"confidence":0.96875,"punctuated_word":"use","sentiment":"neutral","sentiment_score":-0.002365991473197937},{"word":"half","start":213.72499,"end":213.885,"confidence":1.0,"punctuated_word":"half","sentiment":"neutral","sentiment_score":-0.0017354004085063934},{"word":"of","start":213.885,"end":214.045,"confidence":0.9970703,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.002426363527774811},{"word":"it","start":214.045,"end":214.205,"confidence":0.7844238,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.010185670107603071},{"word":"and","start":214.205,"end":214.285,"confidence":0.97265625,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.020699292421340942},{"word":"the","start":214.285,"end":214.44499,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0226643905043602},{"word":"other","start":214.44499,"end":214.605,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.022836539894342422},{"word":"half's","start":214.605,"end":215.005,"confidence":0.80859375,"punctuated_word":"half's","sentiment":"neutral","sentiment_score":-0.01783248782157898},{"word":"kept","start":215.005,"end":215.245,"confidence":0.96972656,"punctuated_word":"kept","sentiment":"neutral","sentiment_score":-0.012237392365932465},{"word":"in","start":215.245,"end":215.405,"confidence":0.90478516,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.014389954507350922},{"word":"the","start":215.405,"end":215.565,"confidence":0.6953125,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.010921616107225418},{"word":"trust","start":215.565,"end":215.965,"confidence":0.99560547,"punctuated_word":"trust.","sentiment":"neutral","sentiment_score":-0.025430670008063316},{"word":"alright","start":215.965,"end":216.465,"confidence":0.9777832,"punctuated_word":"Alright?","sentiment":"neutral","sentiment_score":0.0057179806753993034},{"word":"but","start":217.08499,"end":217.405,"confidence":0.3737793,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.02695593237876892},{"word":"when","start":217.405,"end":217.645,"confidence":0.92333984,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.07862672209739685},{"word":"she","start":217.645,"end":217.885,"confidence":1.0,"punctuated_word":"she","sentiment":"neutral","sentiment_score":-0.07087356597185135},{"word":"died","start":217.885,"end":218.385,"confidence":0.9851074,"punctuated_word":"died,","sentiment":"neutral","sentiment_score":-0.08859944343566895},{"word":"i","start":219.72499,"end":219.885,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09213246405124664},{"word":"went","start":219.885,"end":220.125,"confidence":1.0,"punctuated_word":"went","sentiment":"neutral","sentiment_score":-0.0873735249042511},{"word":"and","start":220.125,"end":220.36499,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0681476891040802},{"word":"saw","start":220.36499,"end":220.765,"confidence":1.0,"punctuated_word":"saw","sentiment":"neutral","sentiment_score":-0.09567272663116456},{"word":"your","start":220.765,"end":221.08499,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.07585054636001587},{"word":"people","start":221.08499,"end":221.485,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":-0.0666540190577507},{"word":"there","start":221.485,"end":221.985,"confidence":0.8659668,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.06618853658437729},{"word":"and","start":223.02,"end":223.42,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0404069647192955},{"word":"they","start":223.42,"end":223.66,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.061971358954906464},{"word":"gave","start":223.66,"end":223.9,"confidence":1.0,"punctuated_word":"gave","sentiment":"neutral","sentiment_score":-0.04107726737856865},{"word":"me","start":223.9,"end":224.22,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.09027881920337676},{"word":"permission","start":224.22,"end":224.7,"confidence":1.0,"punctuated_word":"permission","sentiment":"neutral","sentiment_score":-0.06949502229690552},{"word":"and","start":224.7,"end":224.86,"confidence":0.9580078,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05759984627366066},{"word":"said","start":224.86,"end":225.09999,"confidence":0.9560547,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.06929010152816772},{"word":"yes","start":225.09999,"end":225.42,"confidence":0.86206055,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":-0.06351925432682037},{"word":"go","start":225.42,"end":225.58,"confidence":0.9980469,"punctuated_word":"Go","sentiment":"neutral","sentiment_score":-0.11945895850658415},{"word":"in","start":225.58,"end":225.73999,"confidence":0.984375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.11678651720285416},{"word":"there","start":225.73999,"end":226.06,"confidence":0.8227539,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.11258862912654875},{"word":"get","start":226.06,"end":226.3,"confidence":0.9980469,"punctuated_word":"Get","sentiment":"neutral","sentiment_score":-0.16186173260211945},{"word":"all","start":226.3,"end":226.45999,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.14271768927574158},{"word":"of","start":226.45999,"end":226.54,"confidence":0.9941406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.12516693770885468},{"word":"the","start":226.54,"end":226.7,"confidence":0.82666016,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12554295361042023},{"word":"stuff","start":226.7,"end":227.09999,"confidence":0.93237305,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.1544349640607834},{"word":"take","start":227.09999,"end":227.34,"confidence":1.0,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":-0.17820273339748385},{"word":"it","start":227.34,"end":227.42,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.1743771731853485},{"word":"out","start":227.42,"end":227.92,"confidence":0.93530273,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":-0.15662702918052673},{"word":"all","start":229.18,"end":229.42,"confidence":0.9291992,"punctuated_word":"All","sentiment":"neutral","sentiment_score":-0.15065523982048035},{"word":"of","start":229.42,"end":229.92,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.12943629920482635},{"word":"her","start":230.94,"end":231.34,"confidence":0.49414062,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.1306314319372177},{"word":"furniture","start":231.34,"end":231.84,"confidence":0.98217773,"punctuated_word":"furniture,","sentiment":"neutral","sentiment_score":-0.09722825884819032},{"word":"clothing","start":232.22,"end":232.72,"confidence":0.9970703,"punctuated_word":"clothing,","sentiment":"neutral","sentiment_score":-0.08415871113538742},{"word":"private","start":232.78,"end":233.28,"confidence":1.0,"punctuated_word":"private","sentiment":"neutral","sentiment_score":-0.09498092532157898},{"word":"things","start":233.42,"end":233.92,"confidence":0.9284668,"punctuated_word":"things,","sentiment":"neutral","sentiment_score":-0.11153283715248108},{"word":"which","start":234.86,"end":235.18,"confidence":0.9667969,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.11534344404935835},{"word":"involved","start":235.18,"end":235.68,"confidence":0.9243164,"punctuated_word":"involved","sentiment":"neutral","sentiment_score":-0.10577262938022614},{"word":"a","start":235.73999,"end":235.9,"confidence":0.6147461,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12830856442451477},{"word":"safe","start":235.9,"end":236.22,"confidence":0.9951172,"punctuated_word":"safe","sentiment":"neutral","sentiment_score":-0.13465745747089386},{"word":"with","start":236.22,"end":236.45999,"confidence":0.4284668,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.1381845623254776},{"word":"several","start":236.45999,"end":236.86,"confidence":0.99902344,"punctuated_word":"several","sentiment":"neutral","sentiment_score":-0.10994391143321992},{"word":"thousand","start":236.86,"end":237.26,"confidence":0.9980469,"punctuated_word":"thousand","sentiment":"neutral","sentiment_score":-0.08179546892642975},{"word":"dollars","start":237.26,"end":237.76,"confidence":1.0,"punctuated_word":"dollars","sentiment":"neutral","sentiment_score":-0.0580521896481514},{"word":"in","start":237.845,"end":238.085,"confidence":0.9838867,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.07509808242321014},{"word":"it","start":238.085,"end":238.245,"confidence":0.9921875,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.08735693991184235},{"word":"underneath","start":238.245,"end":238.745,"confidence":0.9135742,"punctuated_word":"underneath","sentiment":"neutral","sentiment_score":-0.08515718579292297},{"word":"the","start":238.805,"end":239.125,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1052003651857376},{"word":"sink","start":239.125,"end":239.625,"confidence":0.7770996,"punctuated_word":"sink,","sentiment":"neutral","sentiment_score":-0.07083925604820251},{"word":"plus","start":241.44499,"end":241.845,"confidence":0.79052734,"punctuated_word":"plus","sentiment":"neutral","sentiment_score":-0.05269266292452812},{"word":"several","start":241.845,"end":242.245,"confidence":0.9892578,"punctuated_word":"several","sentiment":"neutral","sentiment_score":-0.08005848526954651},{"word":"thousand","start":242.245,"end":242.725,"confidence":0.9980469,"punctuated_word":"thousand","sentiment":"neutral","sentiment_score":-0.06731586903333664},{"word":"dollars","start":242.725,"end":243.045,"confidence":0.9980469,"punctuated_word":"dollars","sentiment":"neutral","sentiment_score":-0.04141854494810104},{"word":"worth","start":243.045,"end":243.285,"confidence":0.94628906,"punctuated_word":"worth","sentiment":"neutral","sentiment_score":-0.07499149441719055},{"word":"of","start":243.285,"end":243.525,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.07819530367851257},{"word":"artwork","start":243.525,"end":244.025,"confidence":0.9914551,"punctuated_word":"artwork.","sentiment":"neutral","sentiment_score":-0.08839482069015503},{"word":"okay","start":244.08499,"end":244.58499,"confidence":0.98217773,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":-0.003773247823119163},{"word":"now","start":245.365,"end":245.605,"confidence":0.9892578,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":0.0016816742718219757},{"word":"that","start":245.605,"end":245.765,"confidence":0.98828125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04996976256370544},{"word":"was","start":245.765,"end":246.005,"confidence":0.99609375,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.011782847344875336},{"word":"all","start":246.005,"end":246.245,"confidence":0.9604492,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.024102061986923214},{"word":"that","start":246.245,"end":246.405,"confidence":0.9902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08464933186769485},{"word":"was","start":246.405,"end":246.645,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.0547165721654892},{"word":"all","start":246.645,"end":246.885,"confidence":0.99902344,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.07452928274869919},{"word":"okay","start":246.885,"end":247.285,"confidence":0.9951172,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.07982879877090454},{"word":"alright","start":247.285,"end":247.785,"confidence":0.9897461,"punctuated_word":"Alright?","sentiment":"neutral","sentiment_score":0.07186448574066162},{"word":"now","start":248.885,"end":249.385,"confidence":0.99316406,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":0.013121522963047028},{"word":"i've","start":249.525,"end":249.845,"confidence":0.9602051,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.0020027607679367065},{"word":"said","start":249.845,"end":250.245,"confidence":0.96606445,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":0.011199476197361946},{"word":"okay","start":250.245,"end":250.745,"confidence":0.8820801,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.02685241401195526},{"word":"i","start":251.11,"end":251.34999,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.005578860640525818},{"word":"would","start":251.34999,"end":251.51,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.011484839022159576},{"word":"like","start":251.51,"end":252.01,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.03237999975681305},{"word":"the","start":252.47,"end":252.70999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02495340257883072},{"word":"money","start":252.70999,"end":253.20999,"confidence":1.0,"punctuated_word":"money","sentiment":"neutral","sentiment_score":0.047440581023693085},{"word":"returned","start":253.27,"end":253.77,"confidence":0.8569336,"punctuated_word":"returned","sentiment":"neutral","sentiment_score":0.05018036812543869},{"word":"that's","start":253.83,"end":254.06999,"confidence":0.8979492,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.03606639429926872},{"word":"left","start":254.06999,"end":254.39,"confidence":0.7907715,"punctuated_word":"left,","sentiment":"neutral","sentiment_score":0.017346050590276718},{"word":"the","start":254.39,"end":254.55,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.011983539909124374},{"word":"30","start":254.55,"end":254.95,"confidence":0.9873047,"punctuated_word":"30","sentiment":"neutral","sentiment_score":0.031952112913131714},{"word":"odd","start":254.95,"end":255.19,"confidence":0.9604492,"punctuated_word":"odd","sentiment":"neutral","sentiment_score":0.018546633422374725},{"word":"thousand","start":255.19,"end":255.69,"confidence":0.7919922,"punctuated_word":"thousand.","sentiment":"neutral","sentiment_score":0.00997590459883213},{"word":"and","start":256.23,"end":256.47,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.12795011699199677},{"word":"they","start":256.47,"end":256.63,"confidence":0.7998047,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.2786327600479126},{"word":"won't","start":256.63,"end":256.95,"confidence":0.9970703,"punctuated_word":"won't","sentiment":"negative","sentiment_score":-0.3337095379829407},{"word":"return","start":256.95,"end":257.35,"confidence":1.0,"punctuated_word":"return","sentiment":"neutral","sentiment_score":-0.32236382365226746},{"word":"it","start":257.35,"end":257.43,"confidence":0.98535156,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.3172580599784851},{"word":"because","start":257.43,"end":257.75,"confidence":0.9091797,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.3132885992527008},{"word":"i've","start":257.75,"end":257.91,"confidence":0.99853516,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.3731746375560761},{"word":"got","start":257.91,"end":258.15,"confidence":0.5883789,"punctuated_word":"got","sentiment":"negative","sentiment_score":-0.4267875850200653},{"word":"to","start":258.15,"end":258.23,"confidence":0.9970703,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.35679498314857483},{"word":"get","start":258.23,"end":258.47,"confidence":1.0,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.4023239016532898},{"word":"probate","start":258.47,"end":258.97,"confidence":0.9946289,"punctuated_word":"probate","sentiment":"neutral","sentiment_score":-0.25571930408477783},{"word":"to","start":259.19,"end":259.43,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.30973416566848755},{"word":"prove","start":259.43,"end":259.93,"confidence":1.0,"punctuated_word":"prove","sentiment":"neutral","sentiment_score":-0.2161286175251007},{"word":"that","start":260.23,"end":260.47,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.09090083837509157},{"word":"i","start":260.47,"end":260.63,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1269126534461975},{"word":"am","start":260.63,"end":260.87,"confidence":1.0,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.07327603548765182},{"word":"because","start":260.87,"end":261.19,"confidence":0.7949219,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.12939736247062683},{"word":"there","start":261.19,"end":261.35,"confidence":0.60009766,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.16081245243549347},{"word":"wasn't","start":261.35,"end":261.75,"confidence":0.99902344,"punctuated_word":"wasn't","sentiment":"neutral","sentiment_score":-0.20860955119132996},{"word":"a","start":261.75,"end":261.83,"confidence":0.96240234,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1889914572238922},{"word":"list","start":261.83,"end":262.15,"confidence":0.69384766,"punctuated_word":"list","sentiment":"neutral","sentiment_score":-0.2179359793663025},{"word":"a","start":262.15,"end":262.38998,"confidence":0.6796875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.17234641313552856},{"word":"list","start":262.38998,"end":262.71,"confidence":0.86621094,"punctuated_word":"list","sentiment":"neutral","sentiment_score":-0.1527590453624725},{"word":"a","start":262.71,"end":263.21,"confidence":0.7866211,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1374460011720657},{"word":"will","start":263.66998,"end":264.16998,"confidence":0.9975586,"punctuated_word":"will.","sentiment":"neutral","sentiment_score":-0.1221161037683487},{"word":"alright","start":265.005,"end":265.24503,"confidence":0.9433594,"punctuated_word":"Alright?","sentiment":"neutral","sentiment_score":-0.02332933060824871},{"word":"i've","start":265.24503,"end":265.48502,"confidence":0.99121094,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.09128306806087494},{"word":"been","start":265.48502,"end":265.725,"confidence":0.99902344,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.06512793898582458},{"word":"to","start":265.725,"end":265.885,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08409284800291061},{"word":"the","start":265.885,"end":266.045,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11389756202697754},{"word":"probate","start":266.045,"end":266.545,"confidence":0.99658203,"punctuated_word":"probate","sentiment":"neutral","sentiment_score":-0.07349131256341934},{"word":"people","start":266.68503,"end":267.18503,"confidence":0.8835449,"punctuated_word":"people,","sentiment":"neutral","sentiment_score":-0.06688189506530762},{"word":"and","start":267.48502,"end":267.64502,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.04527001827955246},{"word":"i","start":267.64502,"end":267.80502,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05292914435267448},{"word":"spoke","start":267.80502,"end":268.125,"confidence":0.9980469,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":-0.03441697731614113},{"word":"to","start":268.125,"end":268.285,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.048892635852098465},{"word":"them","start":268.285,"end":268.68503,"confidence":0.967041,"punctuated_word":"them,","sentiment":"neutral","sentiment_score":-0.0793331041932106},{"word":"the","start":268.68503,"end":268.92502,"confidence":0.93115234,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11802776157855988},{"word":"the","start":268.92502,"end":269.165,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09321081638336182},{"word":"lawyers","start":269.165,"end":269.665,"confidence":0.78027344,"punctuated_word":"lawyers,","sentiment":"neutral","sentiment_score":-0.0807175487279892},{"word":"and","start":270.445,"end":270.68503,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11274097859859468},{"word":"the","start":270.68503,"end":270.845,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1072082817554474},{"word":"paralegal","start":270.845,"end":271.345,"confidence":0.9996745,"punctuated_word":"paralegal","sentiment":"neutral","sentiment_score":-0.06065288931131363},{"word":"listened","start":271.80502,"end":272.125,"confidence":0.9838867,"punctuated_word":"listened","sentiment":"neutral","sentiment_score":-0.0951022207736969},{"word":"to","start":272.125,"end":272.285,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06279890239238739},{"word":"all","start":272.285,"end":272.445,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.08695614337921143},{"word":"of","start":272.445,"end":272.52502,"confidence":0.97998047,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.09536051005125046},{"word":"the","start":272.52502,"end":272.68503,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1045374870300293},{"word":"information","start":272.68503,"end":273.18503,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":-0.07333184778690338},{"word":"and","start":273.325,"end":273.48502,"confidence":0.97802734,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06909902393817902},{"word":"said","start":273.48502,"end":273.725,"confidence":0.96875,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.05374663323163986},{"word":"right","start":273.725,"end":273.885,"confidence":0.8195801,"punctuated_word":"right.","sentiment":"neutral","sentiment_score":-0.0475640669465065},{"word":"well","start":273.885,"end":274.045,"confidence":0.99072266,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.0867362767457962},{"word":"you","start":274.045,"end":274.20502,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09804801642894743},{"word":"gotta","start":274.20502,"end":274.445,"confidence":0.85058594,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":-0.09694325178861618},{"word":"make","start":274.445,"end":274.605,"confidence":0.9980469,"punctuated_word":"make","sentiment":"neutral","sentiment_score":-0.07981602102518082},{"word":"an","start":274.605,"end":274.845,"confidence":0.9980469,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.07673539221286774},{"word":"appointment","start":274.845,"end":275.345,"confidence":0.9802246,"punctuated_word":"appointment.","sentiment":"neutral","sentiment_score":-0.06006544828414917},{"word":"and","start":275.885,"end":276.045,"confidence":0.99609375,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.09837554395198822},{"word":"i","start":276.045,"end":276.20502,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10636237263679504},{"word":"said","start":276.20502,"end":276.445,"confidence":0.99365234,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.07891935110092163},{"word":"yeah","start":276.445,"end":276.605,"confidence":0.9736328,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.07405547797679901},{"word":"well","start":276.605,"end":276.765,"confidence":0.9265137,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.1733994483947754},{"word":"they","start":276.765,"end":276.845,"confidence":0.7416992,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.24050983786582947},{"word":"tell","start":276.845,"end":277.005,"confidence":0.9716797,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.23679254949092865},{"word":"me","start":277.005,"end":277.165,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.2031398564577103},{"word":"what","start":277.165,"end":277.325,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.18240919709205627},{"word":"it's","start":277.325,"end":277.48502,"confidence":0.93530273,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.19757497310638428},{"word":"gonna","start":277.48502,"end":277.725,"confidence":0.99609375,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.1993236094713211},{"word":"cost","start":277.725,"end":277.96503,"confidence":0.80688477,"punctuated_word":"cost,","sentiment":"neutral","sentiment_score":-0.15616095066070557},{"word":"and","start":277.96503,"end":278.125,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.23430940508842468},{"word":"they","start":278.125,"end":278.20502,"confidence":0.8911133,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.24629244208335876},{"word":"said","start":278.20502,"end":278.445,"confidence":0.98217773,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.20582939684391025},{"word":"well","start":278.445,"end":278.605,"confidence":0.99560547,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.27239179611206055},{"word":"you","start":278.605,"end":278.68503,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.37441638112068176},{"word":"gotta","start":278.68503,"end":279.005,"confidence":0.9091797,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":-0.29607057571411133},{"word":"pay","start":279.005,"end":279.24503,"confidence":0.99902344,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":-0.18813921511173248},{"word":"for","start":279.24503,"end":279.40503,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.18666672706604004},{"word":"that","start":279.40503,"end":279.90503,"confidence":0.9975586,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.20979778468608856},{"word":"i","start":280.28,"end":280.36,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1897768527269363},{"word":"said","start":280.36,"end":280.44,"confidence":0.92822266,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.1673532277345657},{"word":"i've","start":280.44,"end":280.68,"confidence":0.9135742,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.19351544976234436},{"word":"just","start":280.68,"end":280.91998,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.21770815551280975},{"word":"told","start":280.91998,"end":281.08,"confidence":1.0,"punctuated_word":"told","sentiment":"neutral","sentiment_score":-0.18048718571662903},{"word":"you","start":281.08,"end":281.24,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1633676141500473},{"word":"everything","start":281.24,"end":281.56,"confidence":0.99609375,"punctuated_word":"everything.","sentiment":"neutral","sentiment_score":-0.14813050627708435},{"word":"she","start":281.56,"end":281.72,"confidence":0.94921875,"punctuated_word":"She","sentiment":"neutral","sentiment_score":-0.18986955285072327},{"word":"said","start":281.72,"end":281.88,"confidence":0.99560547,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.1632943898439407},{"word":"yeah","start":281.88,"end":282.03998,"confidence":0.8737793,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.1312384307384491},{"word":"but","start":282.03998,"end":282.19998,"confidence":0.99902344,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.20693439245224},{"word":"you","start":282.19998,"end":282.36,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.31729915738105774},{"word":"gotta","start":282.36,"end":282.52,"confidence":0.63427734,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":-0.26610463857650757},{"word":"tell","start":282.52,"end":282.75998,"confidence":0.90527344,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.2456972301006317},{"word":"a","start":282.75998,"end":282.91998,"confidence":0.796875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.22124511003494263},{"word":"lawyer","start":282.91998,"end":283.24,"confidence":0.89404297,"punctuated_word":"lawyer.","sentiment":"neutral","sentiment_score":-0.1621427983045578},{"word":"it's","start":283.24,"end":283.56,"confidence":0.9707031,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.21838802099227905},{"word":"$440","start":283.56,"end":284.91998,"confidence":0.91748047,"punctuated_word":"$440,","sentiment":"neutral","sentiment_score":-0.18225622177124023},{"word":"and","start":284.91998,"end":285.08,"confidence":0.73291016,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.17318828403949738},{"word":"i'll","start":285.08,"end":285.31998,"confidence":0.9692383,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.11735115945339204},{"word":"give","start":285.31998,"end":285.47998,"confidence":0.9980469,"punctuated_word":"give","sentiment":"neutral","sentiment_score":-0.12218049168586732},{"word":"you","start":285.47998,"end":285.63998,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.140409916639328},{"word":"a","start":285.63998,"end":285.8,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12874770164489746},{"word":"quote","start":285.8,"end":286.3,"confidence":0.7668457,"punctuated_word":"quote,","sentiment":"neutral","sentiment_score":-0.12654553353786469},{"word":"and","start":286.44,"end":286.68,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.16272161900997162},{"word":"it'll","start":286.68,"end":286.91998,"confidence":0.99365234,"punctuated_word":"it'll","sentiment":"neutral","sentiment_score":-0.19511264562606812},{"word":"be","start":286.91998,"end":287.08,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.2121487855911255},{"word":"about","start":287.08,"end":287.4,"confidence":0.99902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.18597519397735596},{"word":"$3","start":287.4,"end":288.22,"confidence":0.9864502,"punctuated_word":"$3.","sentiment":"neutral","sentiment_score":-0.19558125734329224},{"word":"and","start":288.75998,"end":288.91998,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.27758580446243286},{"word":"that's","start":288.91998,"end":289.24,"confidence":0.9946289,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.3251148462295532},{"word":"just","start":289.24,"end":289.56,"confidence":1.0,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.34054845571517944},{"word":"to","start":289.56,"end":289.63998,"confidence":0.99609375,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3336445987224579},{"word":"get","start":289.63998,"end":289.96,"confidence":0.99902344,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.33452147245407104},{"word":"probate","start":289.96,"end":290.44,"confidence":0.9719238,"punctuated_word":"probate","sentiment":"neutral","sentiment_score":-0.2264903038740158},{"word":"so","start":290.44,"end":290.68,"confidence":0.9741211,"punctuated_word":"so","sentiment":"negative","sentiment_score":-0.3780823051929474},{"word":"i","start":290.68,"end":290.75998,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.37683334946632385},{"word":"can","start":290.75998,"end":290.91998,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.3120710849761963},{"word":"get","start":290.91998,"end":291.16,"confidence":0.9375,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.3348563313484192},{"word":"her","start":291.16,"end":291.31998,"confidence":0.9921875,"punctuated_word":"her","sentiment":"negative","sentiment_score":-0.4091322422027588},{"word":"money","start":291.31998,"end":291.81998,"confidence":1.0,"punctuated_word":"money.","sentiment":"neutral","sentiment_score":-0.27117758989334106},{"word":"now","start":292.295,"end":292.45502,"confidence":1.0,"punctuated_word":"Now","sentiment":"negative","sentiment_score":-0.4522603154182434},{"word":"i'd","start":292.45502,"end":292.855,"confidence":0.9914551,"punctuated_word":"I'd","sentiment":"negative","sentiment_score":-0.48290595412254333},{"word":"like","start":292.855,"end":293.015,"confidence":1.0,"punctuated_word":"like","sentiment":"negative","sentiment_score":-0.4850840568542481},{"word":"to","start":293.015,"end":293.17502,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4573551118373871},{"word":"know","start":293.17502,"end":293.495,"confidence":1.0,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.5079702734947205},{"word":"why","start":293.495,"end":293.995,"confidence":0.9980469,"punctuated_word":"why","sentiment":"negative","sentiment_score":-0.5725578665733337},{"word":"you","start":294.45502,"end":294.695,"confidence":0.99316406,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6655435562133789},{"word":"people","start":294.695,"end":295.195,"confidence":0.9970703,"punctuated_word":"people","sentiment":"negative","sentiment_score":-0.6814051270484924},{"word":"let","start":295.335,"end":295.655,"confidence":0.9580078,"punctuated_word":"let","sentiment":"negative","sentiment_score":-0.6630957126617432},{"word":"me","start":295.655,"end":296.155,"confidence":0.9621582,"punctuated_word":"me,","sentiment":"negative","sentiment_score":-0.6582118272781372},{"word":"an","start":296.775,"end":297.095,"confidence":0.99121094,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.6690258383750916},{"word":"unprobated","start":297.095,"end":297.595,"confidence":0.9329834,"punctuated_word":"unprobated","sentiment":"negative","sentiment_score":-0.5990232229232788},{"word":"person","start":298.775,"end":299.275,"confidence":0.88378906,"punctuated_word":"person,","sentiment":"negative","sentiment_score":-0.6392592191696167},{"word":"go","start":299.575,"end":299.815,"confidence":0.99902344,"punctuated_word":"go","sentiment":"negative","sentiment_score":-0.6721505522727966},{"word":"in","start":299.815,"end":300.315,"confidence":1.0,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.6710265278816223},{"word":"and","start":300.45502,"end":300.615,"confidence":0.98828125,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.6440262794494629},{"word":"take","start":300.615,"end":300.935,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6891313195228577},{"word":"many","start":300.935,"end":301.255,"confidence":1.0,"punctuated_word":"many","sentiment":"negative","sentiment_score":-0.6030874252319336},{"word":"thousands","start":301.255,"end":301.73502,"confidence":0.9941406,"punctuated_word":"thousands","sentiment":"negative","sentiment_score":-0.5722600221633911},{"word":"of","start":301.73502,"end":301.975,"confidence":0.99902344,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.5899330377578735},{"word":"dollars","start":301.975,"end":302.295,"confidence":0.99902344,"punctuated_word":"dollars","sentiment":"negative","sentiment_score":-0.4645453989505768},{"word":"worth","start":302.295,"end":302.615,"confidence":0.80078125,"punctuated_word":"worth","sentiment":"negative","sentiment_score":-0.5902600288391113},{"word":"of","start":302.615,"end":302.855,"confidence":1.0,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6462506055831909},{"word":"gear","start":302.855,"end":303.17502,"confidence":0.9838867,"punctuated_word":"gear","sentiment":"negative","sentiment_score":-0.631006121635437},{"word":"out","start":303.17502,"end":303.415,"confidence":0.9970703,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.5955989956855774},{"word":"of","start":303.415,"end":303.575,"confidence":1.0,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6092162132263184},{"word":"her","start":303.575,"end":303.815,"confidence":0.99902344,"punctuated_word":"her","sentiment":"negative","sentiment_score":-0.5995951294898987},{"word":"place","start":303.815,"end":304.29,"confidence":0.9724121,"punctuated_word":"place.","sentiment":"negative","sentiment_score":-0.5254446268081665},{"word":"i'd","start":306.21002,"end":306.45,"confidence":0.9995117,"punctuated_word":"I'd","sentiment":"negative","sentiment_score":-0.3339061439037323},{"word":"like","start":306.45,"end":306.61002,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.26878833770751953},{"word":"to","start":306.61002,"end":306.77002,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.24190568923950195},{"word":"know","start":306.77002,"end":307.01,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.2891501486301422},{"word":"why","start":307.01,"end":307.51,"confidence":0.9824219,"punctuated_word":"why.","sentiment":"neutral","sentiment_score":-0.3075175881385803},{"word":"no","start":313.33002,"end":313.57,"confidence":0.98168945,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.40348678827285767},{"word":"i","start":313.57,"end":313.89,"confidence":0.9902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3630305528640747},{"word":"i","start":313.89,"end":314.05002,"confidence":0.5786133,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.3166220486164093},{"word":"know","start":314.05002,"end":314.29,"confidence":0.7336426,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":-0.29928988218307495},{"word":"and","start":314.29,"end":314.45,"confidence":0.9863281,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.3021470010280609},{"word":"it's","start":314.45,"end":314.69,"confidence":0.9484863,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.29531610012054443},{"word":"this","start":314.69,"end":314.85,"confidence":0.81591797,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.28495901823043823},{"word":"department","start":314.85,"end":315.35,"confidence":0.91625977,"punctuated_word":"department,","sentiment":"neutral","sentiment_score":-0.2619527578353882},{"word":"that","start":315.41,"end":315.57,"confidence":0.9902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.26533904671669006},{"word":"department","start":315.57,"end":316.05002,"confidence":0.98657227,"punctuated_word":"department,","sentiment":"neutral","sentiment_score":-0.25024449825286865},{"word":"every","start":316.05002,"end":316.37,"confidence":0.9941406,"punctuated_word":"every","sentiment":"neutral","sentiment_score":-0.2852233350276947},{"word":"other","start":316.37,"end":316.61002,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":-0.27914977073669434},{"word":"department","start":316.61002,"end":317.11002,"confidence":0.9628906,"punctuated_word":"department.","sentiment":"neutral","sentiment_score":-0.2406801879405975},{"word":"but","start":317.49002,"end":317.73,"confidence":0.9980469,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.29655808210372925},{"word":"can","start":317.73,"end":317.97,"confidence":0.99902344,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.3395881950855255},{"word":"you","start":317.97,"end":318.21002,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.42498448491096497},{"word":"see","start":318.21002,"end":318.71002,"confidence":0.9980469,"punctuated_word":"see","sentiment":"negative","sentiment_score":-0.411397248506546},{"word":"the","start":320.695,"end":320.855,"confidence":0.98535156,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5687772631645203},{"word":"the","start":320.855,"end":321.015,"confidence":0.63378906,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.61701899766922},{"word":"hypocrisy","start":321.015,"end":321.515,"confidence":0.9951172,"punctuated_word":"hypocrisy","sentiment":"negative","sentiment_score":-0.6432837247848511},{"word":"in","start":321.815,"end":321.975,"confidence":0.7949219,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.607170581817627},{"word":"that","start":321.975,"end":322.475,"confidence":0.9890137,"punctuated_word":"that?","sentiment":"negative","sentiment_score":-0.5261821150779724},{"word":"several","start":324.455,"end":324.955,"confidence":0.9248047,"punctuated_word":"Several","sentiment":"negative","sentiment_score":-0.38738006353378296},{"word":"thousand","start":325.015,"end":325.335,"confidence":0.94628906,"punctuated_word":"thousand","sentiment":"neutral","sentiment_score":-0.32520145177841187},{"word":"many","start":325.495,"end":325.815,"confidence":0.99902344,"punctuated_word":"many","sentiment":"negative","sentiment_score":-0.4071353077888489},{"word":"thousands","start":325.815,"end":326.215,"confidence":0.98095703,"punctuated_word":"thousands","sentiment":"negative","sentiment_score":-0.38635674118995667},{"word":"of","start":326.215,"end":326.375,"confidence":1.0,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.4200471341609955},{"word":"dollars","start":326.375,"end":326.775,"confidence":1.0,"punctuated_word":"dollars","sentiment":"negative","sentiment_score":-0.333730012178421},{"word":"in","start":326.775,"end":326.935,"confidence":0.99121094,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.4284083545207978},{"word":"a","start":326.935,"end":327.095,"confidence":0.97314453,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.40123701095581055},{"word":"safe","start":327.095,"end":327.595,"confidence":0.99121094,"punctuated_word":"safe","sentiment":"negative","sentiment_score":-0.39897772669792175},{"word":"and","start":327.975,"end":328.215,"confidence":0.98828125,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4164912104606629},{"word":"in","start":328.215,"end":328.375,"confidence":0.57714844,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.46159884333610535},{"word":"artwork","start":328.375,"end":328.875,"confidence":0.95092773,"punctuated_word":"artwork.","sentiment":"negative","sentiment_score":-0.4194703698158264},{"word":"yeah","start":345.03,"end":345.34998,"confidence":0.95703125,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.10571184754371644},{"word":"exactly","start":345.34998,"end":345.84998,"confidence":0.9875488,"punctuated_word":"Exactly.","sentiment":"neutral","sentiment_score":-0.09262225031852722},{"word":"but","start":345.90997,"end":346.335,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.12019816040992735},{"word":"you","start":346.815,"end":347.055,"confidence":0.9003906,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.17064310610294342},{"word":"see","start":347.055,"end":347.215,"confidence":0.97509766,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.24890169501304624},{"word":"that","start":347.215,"end":347.375,"confidence":0.50439453,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2102254629135132},{"word":"that","start":347.375,"end":347.615,"confidence":0.95410156,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.2162029892206192},{"word":"was","start":347.615,"end":347.85498,"confidence":0.9980469,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.23971965909004211},{"word":"alright","start":347.85498,"end":348.335,"confidence":0.8798828,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":-0.14455915987491608},{"word":"that","start":348.335,"end":348.495,"confidence":0.9970703,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.10857990384101868},{"word":"was","start":348.495,"end":348.735,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.12650683522224426},{"word":"alright","start":348.735,"end":348.975,"confidence":0.99902344,"punctuated_word":"alright","sentiment":"neutral","sentiment_score":-0.0760662853717804},{"word":"because","start":348.975,"end":349.215,"confidence":0.90527344,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.10299091786146164},{"word":"i","start":349.215,"end":349.29498,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1943784207105637},{"word":"was","start":349.29498,"end":349.455,"confidence":0.99609375,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.18134397268295288},{"word":"cleaning","start":349.455,"end":349.775,"confidence":1.0,"punctuated_word":"cleaning","sentiment":"neutral","sentiment_score":-0.16927103698253632},{"word":"the","start":349.775,"end":349.935,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.23005446791648865},{"word":"place","start":349.935,"end":350.255,"confidence":0.99902344,"punctuated_word":"place","sentiment":"neutral","sentiment_score":-0.2599918246269226},{"word":"out","start":350.255,"end":350.495,"confidence":0.9941406,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.20013666152954104},{"word":"so","start":350.495,"end":350.655,"confidence":0.8535156,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.20038869976997375},{"word":"it","start":350.655,"end":350.735,"confidence":0.95703125,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.12211382389068604},{"word":"could","start":350.735,"end":350.895,"confidence":0.98535156,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.17357836663722992},{"word":"be","start":350.895,"end":351.13498,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.1500920206308365},{"word":"re","start":351.13498,"end":351.615,"confidence":0.5805664,"punctuated_word":"re","sentiment":"neutral","sentiment_score":-0.11420674622058868},{"word":"lit","start":351.615,"end":352.115,"confidence":0.64416504,"punctuated_word":"lit.","sentiment":"neutral","sentiment_score":-0.09586051851511002},{"word":"but","start":352.735,"end":353.215,"confidence":0.99609375,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.23201239109039307},{"word":"when","start":353.215,"end":353.455,"confidence":0.99609375,"punctuated_word":"when","sentiment":"negative","sentiment_score":-0.3961821794509888},{"word":"it","start":353.455,"end":353.615,"confidence":1.0,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.3378717005252838},{"word":"comes","start":353.615,"end":353.85498,"confidence":1.0,"punctuated_word":"comes","sentiment":"neutral","sentiment_score":-0.32015588879585266},{"word":"to","start":353.85498,"end":354.01498,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.424218088388443},{"word":"the","start":354.01498,"end":354.175,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5020889043807983},{"word":"money","start":354.175,"end":354.675,"confidence":0.9848633,"punctuated_word":"money,","sentiment":"negative","sentiment_score":-0.4848221242427826},{"word":"that's","start":355.055,"end":355.375,"confidence":0.9812012,"punctuated_word":"that's","sentiment":"negative","sentiment_score":-0.6011710166931152},{"word":"of","start":355.375,"end":355.615,"confidence":0.90478516,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6101977229118347},{"word":"no","start":355.615,"end":355.775,"confidence":1.0,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.6302907466888428},{"word":"advantage","start":355.775,"end":356.275,"confidence":0.9555664,"punctuated_word":"advantage.","sentiment":"negative","sentiment_score":-0.4722275137901306},{"word":"so","start":356.655,"end":356.97498,"confidence":0.80249023,"punctuated_word":"So,","sentiment":"negative","sentiment_score":-0.4371429681777954},{"word":"no","start":356.97498,"end":357.13498,"confidence":0.9760742,"punctuated_word":"no,","sentiment":"negative","sentiment_score":-0.5157080888748169},{"word":"i'm","start":357.13498,"end":357.29498,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5355277061462402},{"word":"not","start":357.29498,"end":357.535,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5239366292953491},{"word":"allowed","start":357.535,"end":357.85498,"confidence":1.0,"punctuated_word":"allowed","sentiment":"negative","sentiment_score":-0.5142834782600403},{"word":"to","start":357.85498,"end":358.35498,"confidence":0.99658203,"punctuated_word":"to.","sentiment":"negative","sentiment_score":-0.403473287820816},{"word":"no","start":368.86002,"end":369.36002,"confidence":0.7023926,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.26082420349121094},{"word":"yeah","start":370.78,"end":371.1,"confidence":0.98046875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.06066828593611717},{"word":"but","start":371.1,"end":371.18,"confidence":0.49047852,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.04122798889875412},{"word":"yeah","start":371.26,"end":371.5,"confidence":0.99609375,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.0691516101360321},{"word":"but","start":371.5,"end":371.66,"confidence":0.9951172,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.27160996198654175},{"word":"that's","start":371.66,"end":371.82,"confidence":0.99658203,"punctuated_word":"that's","sentiment":"negative","sentiment_score":-0.521640956401825},{"word":"that's","start":371.82,"end":372.06,"confidence":0.97143555,"punctuated_word":"that's","sentiment":"negative","sentiment_score":-0.5869989395141602},{"word":"just","start":372.06,"end":372.375,"confidence":0.9980469,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.5840290784835815},{"word":"a","start":372.455,"end":372.615,"confidence":0.6513672,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6279438734054565},{"word":"corporate","start":372.615,"end":372.855,"confidence":0.99902344,"punctuated_word":"corporate","sentiment":"negative","sentiment_score":-0.6054911613464355},{"word":"excuse","start":372.855,"end":373.255,"confidence":0.9941406,"punctuated_word":"excuse.","sentiment":"negative","sentiment_score":-0.5484836101531982},{"word":"we","start":373.255,"end":373.415,"confidence":0.9980469,"punctuated_word":"We","sentiment":"negative","sentiment_score":-0.4971630871295929},{"word":"don't","start":373.415,"end":373.655,"confidence":1.0,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.523065447807312},{"word":"go","start":373.655,"end":373.895,"confidence":0.99902344,"punctuated_word":"go","sentiment":"negative","sentiment_score":-0.5103486180305481},{"word":"along","start":373.895,"end":374.055,"confidence":0.9970703,"punctuated_word":"along","sentiment":"negative","sentiment_score":-0.44872015714645386},{"word":"with","start":374.055,"end":374.215,"confidence":0.984375,"punctuated_word":"with","sentiment":"negative","sentiment_score":-0.4210488200187683},{"word":"those","start":374.215,"end":374.535,"confidence":0.99121094,"punctuated_word":"those","sentiment":"negative","sentiment_score":-0.45846158266067505},{"word":"anymore","start":374.535,"end":375.035,"confidence":0.99658203,"punctuated_word":"anymore.","sentiment":"negative","sentiment_score":-0.43138739466667175},{"word":"a","start":376.055,"end":376.215,"confidence":0.34814453,"punctuated_word":"A","sentiment":"neutral","sentiment_score":-0.16762399673461914},{"word":"fact's","start":376.215,"end":376.615,"confidence":0.58862305,"punctuated_word":"fact's","sentiment":"neutral","sentiment_score":-0.16527187824249268},{"word":"a","start":376.615,"end":376.775,"confidence":0.7963867,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.14355459809303284},{"word":"fact","start":376.775,"end":377.175,"confidence":0.93188477,"punctuated_word":"fact.","sentiment":"neutral","sentiment_score":-0.16649731993675232},{"word":"law","start":377.175,"end":377.495,"confidence":0.7133789,"punctuated_word":"Law","sentiment":"neutral","sentiment_score":-0.12730954587459564},{"word":"law","start":377.495,"end":377.995,"confidence":0.80810547,"punctuated_word":"law","sentiment":"neutral","sentiment_score":-0.09035570919513702},{"word":"law","start":378.135,"end":378.635,"confidence":0.46044922,"punctuated_word":"law","sentiment":"neutral","sentiment_score":-0.052201010286808014},{"word":"is","start":379.255,"end":379.495,"confidence":0.89208984,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.06302310526371002},{"word":"law","start":379.495,"end":379.895,"confidence":0.98779297,"punctuated_word":"law.","sentiment":"neutral","sentiment_score":-0.07259954512119293},{"word":"it's","start":379.895,"end":380.215,"confidence":0.9970703,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.1268475204706192},{"word":"not","start":380.215,"end":380.375,"confidence":0.99316406,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1689607799053192},{"word":"corporate","start":380.375,"end":380.855,"confidence":0.9873047,"punctuated_word":"corporate","sentiment":"neutral","sentiment_score":-0.21212925016880035},{"word":"spin","start":380.855,"end":381.175,"confidence":0.7307129,"punctuated_word":"spin.","sentiment":"neutral","sentiment_score":-0.2067961543798447},{"word":"it's","start":381.175,"end":381.415,"confidence":0.9863281,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.0873497948050499},{"word":"law","start":381.415,"end":381.915,"confidence":0.99658203,"punctuated_word":"law.","sentiment":"neutral","sentiment_score":-0.05994845926761627},{"word":"it's","start":382.695,"end":383.015,"confidence":0.72094727,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.05574708431959152},{"word":"the","start":383.015,"end":383.255,"confidence":0.671875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05138515681028366},{"word":"law","start":383.255,"end":383.755,"confidence":0.74194336,"punctuated_word":"law.","sentiment":"neutral","sentiment_score":-0.05791201815009117},{"word":"well","start":385.815,"end":386.055,"confidence":0.96850586,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.11303634941577911},{"word":"i'd","start":386.055,"end":386.215,"confidence":0.99853516,"punctuated_word":"I'd","sentiment":"neutral","sentiment_score":-0.11991821974515916},{"word":"like","start":386.215,"end":386.375,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.08130127936601639},{"word":"an","start":386.375,"end":386.73,"confidence":0.77685547,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.1272863745689392},{"word":"an","start":386.89,"end":387.13,"confidence":0.93359375,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.12991973757743835},{"word":"actual","start":387.13,"end":387.61002,"confidence":0.99609375,"punctuated_word":"actual","sentiment":"neutral","sentiment_score":-0.1321684867143631},{"word":"explanation","start":387.61002,"end":388.11002,"confidence":1.0,"punctuated_word":"explanation","sentiment":"neutral","sentiment_score":-0.16821737587451935},{"word":"about","start":388.49002,"end":388.81,"confidence":0.9980469,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.20739337801933289},{"word":"why","start":388.81,"end":389.13,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.2429743856191635},{"word":"i","start":389.13,"end":389.29,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2870921194553375},{"word":"have","start":389.29,"end":389.53,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.2625580132007599},{"word":"to","start":389.53,"end":389.61002,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.314985990524292},{"word":"spend","start":389.61002,"end":390.11002,"confidence":1.0,"punctuated_word":"spend","sentiment":"neutral","sentiment_score":-0.32933366298675537},{"word":"well","start":390.57,"end":390.81,"confidence":0.9941406,"punctuated_word":"well","sentiment":"negative","sentiment_score":-0.41852691769599915},{"word":"over","start":390.81,"end":391.21002,"confidence":0.99902344,"punctuated_word":"over","sentiment":"negative","sentiment_score":-0.4445381462574005},{"word":"$3,000","start":391.21002,"end":392.43002,"confidence":0.99975586,"punctuated_word":"$3,000","sentiment":"neutral","sentiment_score":-0.28765347599983215},{"word":"obtaining","start":392.89,"end":393.39,"confidence":0.9658203,"punctuated_word":"obtaining","sentiment":"neutral","sentiment_score":-0.31419259309768677},{"word":"probate","start":393.77002,"end":394.27002,"confidence":0.71435547,"punctuated_word":"probate","sentiment":"neutral","sentiment_score":-0.19388920068740845},{"word":"for","start":395.45,"end":395.77002,"confidence":0.98535156,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.30987852811813354},{"word":"my","start":395.77002,"end":396.01,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.21812984347343445},{"word":"wife","start":396.01,"end":396.33002,"confidence":0.97021484,"punctuated_word":"wife,","sentiment":"neutral","sentiment_score":-0.2061117887496948},{"word":"which","start":396.33002,"end":396.57,"confidence":0.90478516,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.193655326962471},{"word":"everyone","start":396.57,"end":397.07,"confidence":0.98535156,"punctuated_word":"everyone","sentiment":"neutral","sentiment_score":-0.10217589884996414},{"word":"knew","start":397.13,"end":397.45,"confidence":0.9951172,"punctuated_word":"knew","sentiment":"neutral","sentiment_score":-0.1226009801030159},{"word":"was","start":397.45,"end":397.77002,"confidence":0.9941406,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.17606255412101746},{"word":"my","start":397.77002,"end":397.93002,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.1477939933538437},{"word":"wife","start":397.93002,"end":398.17,"confidence":0.9904785,"punctuated_word":"wife.","sentiment":"neutral","sentiment_score":-0.14262324571609497},{"word":"i","start":398.17,"end":398.33002,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12576746940612793},{"word":"was","start":398.33002,"end":398.57,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.09288755059242249},{"word":"there","start":398.57,"end":398.81,"confidence":0.8935547,"punctuated_word":"there","sentiment":"neutral","sentiment_score":-0.10588701069355012},{"word":"every","start":398.81,"end":399.05002,"confidence":0.99902344,"punctuated_word":"every","sentiment":"neutral","sentiment_score":-0.10298676788806917},{"word":"bloody","start":399.05002,"end":399.45,"confidence":1.0,"punctuated_word":"bloody","sentiment":"neutral","sentiment_score":-0.16542889177799225},{"word":"day","start":399.45,"end":399.95,"confidence":0.9995117,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":-0.0979076251387596},{"word":"i","start":400.595,"end":400.83502,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03165719285607338},{"word":"know","start":400.83502,"end":401.075,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.018417775630950928},{"word":"sharon","start":401.075,"end":401.575,"confidence":0.9628906,"punctuated_word":"Sharon.","sentiment":"neutral","sentiment_score":0.007107287645339966},{"word":"i","start":401.635,"end":401.71503,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.008706189692020416},{"word":"know","start":401.71503,"end":401.95502,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.04209393262863159},{"word":"all","start":401.95502,"end":402.195,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.05017908662557602},{"word":"of","start":402.195,"end":402.27502,"confidence":0.9970703,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.026845894753932953},{"word":"those","start":402.27502,"end":402.515,"confidence":1.0,"punctuated_word":"those","sentiment":"neutral","sentiment_score":0.005119413137435913},{"word":"people","start":402.515,"end":403.015,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.006320632994174957},{"word":"extremely","start":403.475,"end":403.975,"confidence":0.9980469,"punctuated_word":"extremely","sentiment":"neutral","sentiment_score":0.01908719539642334},{"word":"well","start":404.195,"end":404.695,"confidence":0.7729492,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.0028594769537448883},{"word":"everyone","start":404.83502,"end":405.33502,"confidence":0.99902344,"punctuated_word":"Everyone","sentiment":"neutral","sentiment_score":0.008058495819568634},{"word":"there","start":405.39502,"end":405.89502,"confidence":0.99609375,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.008416527882218361},{"word":"i","start":406.595,"end":406.755,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.006009414792060852},{"word":"know","start":406.755,"end":407.075,"confidence":0.99902344,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.011834651231765749},{"word":"carolyn","start":407.075,"end":407.55502,"confidence":0.75268555,"punctuated_word":"Carolyn.","sentiment":"neutral","sentiment_score":0.016068952158093452},{"word":"i","start":407.55502,"end":407.71503,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.017485957592725754},{"word":"know","start":407.71503,"end":407.95502,"confidence":0.99902344,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.0022520795464515686},{"word":"all","start":407.95502,"end":408.11502,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.003410059958696366},{"word":"of","start":408.11502,"end":408.27502,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.031063523143529892},{"word":"them","start":408.27502,"end":408.515,"confidence":0.99902344,"punctuated_word":"them.","sentiment":"neutral","sentiment_score":-0.02520117349922657},{"word":"they","start":408.515,"end":408.755,"confidence":0.99902344,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.07766976952552795},{"word":"knew","start":408.755,"end":408.99503,"confidence":1.0,"punctuated_word":"knew","sentiment":"neutral","sentiment_score":-0.08348838239908218},{"word":"i","start":408.99503,"end":409.15503,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08887873589992523},{"word":"was","start":409.15503,"end":409.39502,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.07962553203105927},{"word":"her","start":409.39502,"end":409.635,"confidence":0.9970703,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.1094275712966919},{"word":"husband","start":409.635,"end":410.135,"confidence":0.7895508,"punctuated_word":"husband,","sentiment":"neutral","sentiment_score":-0.1147514283657074},{"word":"and","start":410.43503,"end":410.67502,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.10268311202526093},{"word":"yet","start":410.67502,"end":410.915,"confidence":0.9741211,"punctuated_word":"yet","sentiment":"neutral","sentiment_score":-0.12703612446784973},{"word":"you've","start":410.915,"end":411.15503,"confidence":0.87939453,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.1772015541791916},{"word":"grown","start":411.15503,"end":411.475,"confidence":0.6801758,"punctuated_word":"grown","sentiment":"neutral","sentiment_score":-0.09974469989538191},{"word":"the","start":411.475,"end":411.635,"confidence":0.9633789,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12480362504720688},{"word":"line","start":411.635,"end":411.95502,"confidence":1.0,"punctuated_word":"line","sentiment":"neutral","sentiment_score":-0.10640452802181244},{"word":"and","start":411.95502,"end":412.195,"confidence":0.98291016,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.13803958892822266},{"word":"said","start":412.195,"end":412.43503,"confidence":0.9470215,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.08495387434959412},{"word":"no","start":412.43503,"end":412.67502,"confidence":0.859375,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.20310640335083008},{"word":"you've","start":412.67502,"end":412.83502,"confidence":0.9770508,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.2509261965751648},{"word":"got","start":412.83502,"end":413.075,"confidence":0.58691406,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.29547929763793945},{"word":"to","start":413.075,"end":413.23502,"confidence":0.54052734,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2856186032295227},{"word":"spend","start":413.23502,"end":413.71503,"confidence":0.97314453,"punctuated_word":"spend","sentiment":"neutral","sentiment_score":-0.24625572562217712},{"word":"well","start":413.71503,"end":413.875,"confidence":0.9873047,"punctuated_word":"well","sentiment":"neutral","sentiment_score":-0.29879748821258545},{"word":"over","start":413.875,"end":414.195,"confidence":1.0,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.29931405186653137},{"word":"3,000","start":414.195,"end":414.93503,"confidence":1.0,"punctuated_word":"3,000","sentiment":"neutral","sentiment_score":-0.19579215347766876},{"word":"to","start":415.51,"end":415.75,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.21333910524845123},{"word":"get","start":415.75,"end":415.99002,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.18376871943473816},{"word":"probate","start":415.99002,"end":416.49002,"confidence":0.9086914,"punctuated_word":"probate,","sentiment":"neutral","sentiment_score":-0.12919981777668},{"word":"but","start":417.35,"end":417.85,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.17338091135025024},{"word":"it","start":417.91,"end":418.15,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.3077075183391571},{"word":"suits","start":418.15,"end":418.47,"confidence":0.99609375,"punctuated_word":"suits","sentiment":"neutral","sentiment_score":-0.29400819540023804},{"word":"us","start":418.47,"end":418.63,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":-0.30635032057762146},{"word":"to","start":418.63,"end":418.79,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3438187837600708},{"word":"get","start":418.79,"end":419.11002,"confidence":1.0,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.3630783259868622},{"word":"stuff","start":419.11002,"end":419.43,"confidence":0.7783203,"punctuated_word":"stuff","sentiment":"negative","sentiment_score":-0.4381444752216339},{"word":"cleaned","start":419.43,"end":419.75,"confidence":0.99609375,"punctuated_word":"cleaned","sentiment":"negative","sentiment_score":-0.38340288400650024},{"word":"out","start":419.75,"end":419.91,"confidence":0.9863281,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.4161602556705475},{"word":"and","start":419.91,"end":420.23,"confidence":0.44555664,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.3285900950431824},{"word":"as","start":420.23,"end":420.31,"confidence":0.80810547,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.2596880793571472},{"word":"many","start":420.31,"end":420.63,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.2535761296749115},{"word":"thousands","start":420.63,"end":421.03,"confidence":0.9716797,"punctuated_word":"thousands","sentiment":"neutral","sentiment_score":-0.25001248717308044},{"word":"of","start":421.03,"end":421.27002,"confidence":0.9921875,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.22746232151985168},{"word":"dollars","start":421.27002,"end":421.77002,"confidence":0.99902344,"punctuated_word":"dollars","sentiment":"neutral","sentiment_score":-0.15857341885566711},{"word":"worth","start":422.23,"end":422.63,"confidence":0.94384766,"punctuated_word":"worth","sentiment":"neutral","sentiment_score":-0.18726326525211337},{"word":"of","start":422.63,"end":422.87,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.19295969605445865},{"word":"her","start":422.87,"end":423.11002,"confidence":0.9873047,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.1879836469888687},{"word":"stuff","start":423.11002,"end":423.43,"confidence":0.99609375,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":-0.19126981496810913},{"word":"in","start":423.43,"end":423.67,"confidence":0.9863281,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.19225679337978363},{"word":"there","start":423.67,"end":424.07,"confidence":0.8378906,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.1886647641658783},{"word":"you","start":424.07,"end":424.23,"confidence":0.9243164,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.22765053808689115},{"word":"can","start":424.23,"end":424.47,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.17914560437202454},{"word":"do","start":424.47,"end":424.71,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.2789168655872345},{"word":"that","start":424.71,"end":424.87,"confidence":0.9975586,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.19282028079032895},{"word":"we","start":424.87,"end":425.03,"confidence":1.0,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.25098586082458496},{"word":"won't","start":425.03,"end":425.27002,"confidence":0.98535156,"punctuated_word":"won't","sentiment":"negative","sentiment_score":-0.3495921790599823},{"word":"we","start":425.27002,"end":425.51,"confidence":0.9980469,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.34068983793258667},{"word":"won't","start":425.51,"end":425.75,"confidence":1.0,"punctuated_word":"won't","sentiment":"negative","sentiment_score":-0.3675879240036011},{"word":"mention","start":425.75,"end":426.15,"confidence":0.9980469,"punctuated_word":"mention","sentiment":"neutral","sentiment_score":-0.284788578748703},{"word":"probate","start":426.15,"end":426.63,"confidence":0.9980469,"punctuated_word":"probate","sentiment":"neutral","sentiment_score":-0.2903974950313568},{"word":"because","start":426.63,"end":427.13,"confidence":0.89501953,"punctuated_word":"because","sentiment":"negative","sentiment_score":-0.39073407649993896},{"word":"we","start":427.43,"end":427.59,"confidence":0.99902344,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.4295322895050049},{"word":"want","start":427.59,"end":427.83002,"confidence":0.84765625,"punctuated_word":"want","sentiment":"negative","sentiment_score":-0.4999026358127594},{"word":"it","start":427.83002,"end":427.99,"confidence":0.9980469,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.4448832273483277},{"word":"empty","start":427.99,"end":428.49,"confidence":0.99902344,"punctuated_word":"empty.","sentiment":"neutral","sentiment_score":-0.31738555431365967},{"word":"about","start":433.425,"end":433.665,"confidence":0.66796875,"punctuated_word":"About","sentiment":"neutral","sentiment_score":-0.057662151753902435},{"word":"six","start":433.665,"end":433.905,"confidence":1.0,"punctuated_word":"six","sentiment":"neutral","sentiment_score":-0.04689522832632065},{"word":"months","start":433.905,"end":434.305,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.033995192497968674},{"word":"now","start":434.305,"end":434.805,"confidence":0.9453125,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.04516369104385376},{"word":"and","start":435.665,"end":435.985,"confidence":0.9921875,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.06029708683490753},{"word":"i've","start":435.985,"end":436.225,"confidence":0.9770508,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.10266448557376862},{"word":"i've","start":436.225,"end":436.465,"confidence":0.99194336,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.1266474574804306},{"word":"been","start":436.465,"end":436.625,"confidence":0.9941406,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.14782272279262543},{"word":"in","start":436.625,"end":436.865,"confidence":0.98095703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1826682984828949},{"word":"hospital","start":436.865,"end":437.365,"confidence":0.7963867,"punctuated_word":"hospital,","sentiment":"neutral","sentiment_score":-0.11988642811775208},{"word":"obviously","start":437.425,"end":437.925,"confidence":0.9921875,"punctuated_word":"obviously,","sentiment":"neutral","sentiment_score":-0.1400270313024521},{"word":"with","start":438.625,"end":438.945,"confidence":0.9589844,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.12945428490638733},{"word":"the","start":438.945,"end":439.105,"confidence":0.6166992,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.113507442176342},{"word":"various","start":439.105,"end":439.585,"confidence":0.99902344,"punctuated_word":"various","sentiment":"neutral","sentiment_score":-0.0975996106863022},{"word":"things","start":439.585,"end":439.905,"confidence":0.8913574,"punctuated_word":"things,","sentiment":"neutral","sentiment_score":-0.08996735513210297},{"word":"and","start":439.905,"end":440.065,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.054874107241630554},{"word":"that's","start":440.065,"end":440.385,"confidence":0.99902344,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.05089354515075683},{"word":"why","start":440.385,"end":440.885,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.033463723957538605},{"word":"i'm","start":441.345,"end":441.585,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0605994276702404},{"word":"saying","start":441.585,"end":441.985,"confidence":1.0,"punctuated_word":"saying","sentiment":"neutral","sentiment_score":0.11954037845134736},{"word":"thank","start":441.985,"end":442.145,"confidence":0.9370117,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.16970491409301758},{"word":"you","start":442.145,"end":442.465,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.22018180787563324},{"word":"to","start":442.465,"end":442.625,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2249855995178223},{"word":"taylor","start":442.625,"end":443.125,"confidence":0.84375,"punctuated_word":"Taylor.","sentiment":"neutral","sentiment_score":0.0947091355919838},{"word":"she","start":444.81,"end":445.05002,"confidence":0.35131836,"punctuated_word":"She","sentiment":"neutral","sentiment_score":0.27547937631607056},{"word":"she","start":445.05002,"end":445.29,"confidence":0.9970703,"punctuated_word":"she","sentiment":"neutral","sentiment_score":0.3012683391571045},{"word":"helped","start":445.29,"end":445.53,"confidence":0.99609375,"punctuated_word":"helped","sentiment":"neutral","sentiment_score":0.1865469515323639},{"word":"me","start":445.53,"end":445.69,"confidence":0.92456055,"punctuated_word":"me,","sentiment":"neutral","sentiment_score":0.1488593816757202},{"word":"and","start":445.69,"end":445.93,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06845298409461975},{"word":"i've","start":445.93,"end":446.09,"confidence":0.9838867,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.037849195301532745},{"word":"been","start":446.09,"end":446.17,"confidence":0.99902344,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.08526123315095901},{"word":"in","start":446.17,"end":446.41,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.11290024220943452},{"word":"and","start":446.41,"end":446.49002,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.14311599731445312},{"word":"out","start":446.49002,"end":446.65,"confidence":0.99902344,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.004297211766242981},{"word":"of","start":446.65,"end":446.81,"confidence":0.9951172,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03262622654438019},{"word":"hospital","start":446.81,"end":447.13,"confidence":0.9550781,"punctuated_word":"hospital.","sentiment":"neutral","sentiment_score":-0.07568742334842682},{"word":"i've","start":447.13,"end":447.29,"confidence":0.9921875,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.33448290824890137},{"word":"had","start":447.29,"end":447.45,"confidence":0.99902344,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.2849193513393402},{"word":"all","start":447.45,"end":447.61002,"confidence":0.96875,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.21442753076553345},{"word":"sorts","start":447.61002,"end":447.85,"confidence":0.98828125,"punctuated_word":"sorts","sentiment":"neutral","sentiment_score":-0.30759260058403015},{"word":"of","start":447.85,"end":448.01,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2468620538711548},{"word":"health","start":448.01,"end":448.25,"confidence":0.9980469,"punctuated_word":"health","sentiment":"neutral","sentiment_score":-0.30643099546432495},{"word":"problems","start":448.25,"end":448.65,"confidence":0.9543457,"punctuated_word":"problems,","sentiment":"neutral","sentiment_score":-0.28305160999298096},{"word":"and","start":448.65,"end":448.89,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.3646906316280365},{"word":"i'll","start":448.89,"end":448.97,"confidence":0.8029785,"punctuated_word":"I'll","sentiment":"negative","sentiment_score":-0.4175937175750733},{"word":"just","start":448.97,"end":449.21,"confidence":1.0,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.4102917015552521},{"word":"put","start":449.21,"end":449.37,"confidence":1.0,"punctuated_word":"put","sentiment":"negative","sentiment_score":-0.5337682962417603},{"word":"this","start":449.37,"end":449.61002,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5148999691009521},{"word":"on","start":449.61002,"end":449.77002,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5031058192253113},{"word":"the","start":449.77002,"end":449.85,"confidence":0.9248047,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.469290167093277},{"word":"back","start":449.85,"end":450.09,"confidence":1.0,"punctuated_word":"back","sentiment":"negative","sentiment_score":-0.3717994689941406},{"word":"burner","start":450.09,"end":450.41,"confidence":0.97802734,"punctuated_word":"burner","sentiment":"neutral","sentiment_score":-0.3178088665008545},{"word":"because","start":450.41,"end":450.73,"confidence":0.95410156,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.31862664222717285},{"word":"i","start":450.73,"end":450.81,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.397743821144104},{"word":"can't","start":450.81,"end":451.13,"confidence":1.0,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.32820984721183777},{"word":"deal","start":451.13,"end":451.37,"confidence":1.0,"punctuated_word":"deal","sentiment":"negative","sentiment_score":-0.4187154173851013},{"word":"with","start":451.37,"end":451.87,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.251518577337265},{"word":"too","start":452.09,"end":452.33002,"confidence":0.9980469,"punctuated_word":"too","sentiment":"neutral","sentiment_score":-0.26230525970458984},{"word":"many","start":452.33002,"end":452.57,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":-0.1361422836780548},{"word":"things","start":452.57,"end":452.89,"confidence":1.0,"punctuated_word":"things","sentiment":"neutral","sentiment_score":-0.1841324269771576},{"word":"at","start":452.89,"end":453.13,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.291900634765625},{"word":"once","start":453.13,"end":453.63,"confidence":1.0,"punctuated_word":"once.","sentiment":"neutral","sentiment_score":-0.18552681803703308},{"word":"yeah","start":463.145,"end":463.38498,"confidence":0.9177246,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.036533161997795105},{"word":"i've","start":463.38498,"end":463.625,"confidence":0.71118164,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.06396296620368958},{"word":"i've","start":463.625,"end":463.94498,"confidence":0.9394531,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.07930983603000641},{"word":"spoke","start":463.94498,"end":464.26498,"confidence":0.6386719,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":-0.07681845128536224},{"word":"i've","start":464.26498,"end":464.505,"confidence":0.84228516,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.1194954439997673},{"word":"spoken","start":464.505,"end":465.005,"confidence":0.98535156,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":-0.1205102801322937},{"word":"i've","start":465.065,"end":465.22498,"confidence":0.97753906,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.14062273502349854},{"word":"spoken","start":465.22498,"end":465.54498,"confidence":0.9970703,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":-0.15416190028190613},{"word":"to","start":465.54498,"end":465.705,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.16149047017097473},{"word":"that","start":465.705,"end":465.94498,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.1634816825389862},{"word":"lady","start":465.94498,"end":466.185,"confidence":0.94799805,"punctuated_word":"lady.","sentiment":"neutral","sentiment_score":-0.15834954380989075},{"word":"i've","start":466.185,"end":466.345,"confidence":0.9472656,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.22673794627189636},{"word":"forgotten","start":466.345,"end":466.745,"confidence":1.0,"punctuated_word":"forgotten","sentiment":"neutral","sentiment_score":-0.21380692720413208},{"word":"her","start":466.745,"end":466.985,"confidence":0.9375,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.16642025113105774},{"word":"name","start":466.985,"end":467.485,"confidence":0.9838867,"punctuated_word":"name.","sentiment":"neutral","sentiment_score":-0.18609830737113953},{"word":"the","start":468.71,"end":468.95,"confidence":0.99902344,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.13438397645950317},{"word":"one","start":468.95,"end":469.11002,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.1073419749736786},{"word":"that's","start":469.11002,"end":469.43,"confidence":0.9926758,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.08167318999767303},{"word":"in","start":469.43,"end":469.67,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.08758236467838287},{"word":"charge","start":469.67,"end":469.99,"confidence":1.0,"punctuated_word":"charge","sentiment":"neutral","sentiment_score":-0.0907932072877884},{"word":"of","start":469.99,"end":470.49,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.07450895011425018},{"word":"overseeing","start":471.51,"end":472.01,"confidence":0.9243164,"punctuated_word":"overseeing","sentiment":"neutral","sentiment_score":-0.06105769053101539},{"word":"the","start":472.15,"end":472.39,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10098238289356232},{"word":"the","start":472.39,"end":472.63,"confidence":0.98291016,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1059356853365898},{"word":"finances","start":472.63,"end":473.13,"confidence":0.9980469,"punctuated_word":"finances.","sentiment":"neutral","sentiment_score":-0.08837756514549255},{"word":"yeah","start":475.11002,"end":475.43,"confidence":0.9921875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.043519072234630585},{"word":"that's","start":475.43,"end":475.93,"confidence":0.9916992,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.08331254869699478},{"word":"a","start":476.51,"end":477.01,"confidence":0.5878906,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07228681445121765},{"word":"she's","start":477.67,"end":477.91,"confidence":0.8544922,"punctuated_word":"she's","sentiment":"neutral","sentiment_score":-0.11063745617866516},{"word":"the","start":477.91,"end":477.99,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1465470790863037},{"word":"one","start":477.99,"end":478.23,"confidence":0.99902344,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.11647441238164902},{"word":"that","start":478.23,"end":478.39,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.17225612699985504},{"word":"said","start":478.39,"end":478.55002,"confidence":0.99316406,"punctuated_word":"said","sentiment":"neutral","sentiment_score":-0.12882646918296814},{"word":"you've","start":478.55002,"end":478.79,"confidence":0.8676758,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.23243218660354617},{"word":"gotta","start":478.79,"end":478.95,"confidence":0.6816406,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":-0.25257739424705505},{"word":"go","start":478.95,"end":479.11002,"confidence":0.9394531,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.290629506111145},{"word":"and","start":479.11002,"end":479.27002,"confidence":0.97314453,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.25368183851242065},{"word":"get","start":479.27002,"end":479.43,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.28686729073524475},{"word":"probate","start":479.43,"end":479.93,"confidence":0.9342448,"punctuated_word":"probate.","sentiment":"neutral","sentiment_score":-0.11577491462230682},{"word":"but","start":481.75,"end":481.99,"confidence":0.98535156,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.20310045778751373},{"word":"i","start":481.99,"end":482.23,"confidence":0.98828125,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5298845171928406},{"word":"i","start":482.23,"end":482.31,"confidence":0.96875,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6733635067939758},{"word":"can't","start":482.31,"end":482.63,"confidence":0.99853516,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.6586083769798279},{"word":"afford","start":482.63,"end":483.03,"confidence":1.0,"punctuated_word":"afford","sentiment":"negative","sentiment_score":-0.5889967083930969},{"word":"all","start":483.03,"end":483.27002,"confidence":1.0,"punctuated_word":"all","sentiment":"negative","sentiment_score":-0.5854835510253906},{"word":"of","start":483.27002,"end":483.35,"confidence":0.9863281,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6291195154190063},{"word":"this","start":483.35,"end":483.615,"confidence":0.9819336,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5426564812660217},{"word":"well","start":483.775,"end":484.095,"confidence":0.99316406,"punctuated_word":"well","sentiment":"negative","sentiment_score":-0.5841014385223389},{"word":"over","start":484.095,"end":484.335,"confidence":0.9892578,"punctuated_word":"over","sentiment":"negative","sentiment_score":-0.5442656874656677},{"word":"$3,000","start":484.335,"end":485.555,"confidence":0.9987793,"punctuated_word":"$3,000","sentiment":"negative","sentiment_score":-0.3869231045246124},{"word":"to","start":485.85498,"end":486.095,"confidence":0.9873047,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5508092045783997},{"word":"prove","start":486.095,"end":486.595,"confidence":1.0,"punctuated_word":"prove","sentiment":"negative","sentiment_score":-0.38384541869163513},{"word":"that","start":486.735,"end":487.235,"confidence":0.99902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.4278552532196045},{"word":"my","start":487.455,"end":487.615,"confidence":0.99902344,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.418447345495224},{"word":"wife","start":487.615,"end":487.85498,"confidence":1.0,"punctuated_word":"wife","sentiment":"negative","sentiment_score":-0.3780739903450012},{"word":"that","start":488.01498,"end":488.175,"confidence":0.98095703,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.5243914127349854},{"word":"everyone","start":488.175,"end":488.655,"confidence":0.9892578,"punctuated_word":"everyone","sentiment":"negative","sentiment_score":-0.45081889629364014},{"word":"there","start":488.655,"end":489.055,"confidence":0.6899414,"punctuated_word":"there","sentiment":"negative","sentiment_score":-0.48134028911590576},{"word":"knows","start":489.055,"end":489.455,"confidence":0.9267578,"punctuated_word":"knows","sentiment":"negative","sentiment_score":-0.4304707646369934},{"word":"is","start":489.455,"end":489.69498,"confidence":0.6386719,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.4087415337562561},{"word":"my","start":489.69498,"end":489.85498,"confidence":0.9970703,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.4745967984199524},{"word":"wife","start":489.85498,"end":490.35498,"confidence":1.0,"punctuated_word":"wife","sentiment":"negative","sentiment_score":-0.354898601770401},{"word":"is","start":490.815,"end":491.13498,"confidence":0.57910156,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.34133923053741455},{"word":"my","start":491.13498,"end":491.29498,"confidence":0.99902344,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.46653372049331665},{"word":"wife","start":491.29498,"end":491.79498,"confidence":0.9970703,"punctuated_word":"wife.","sentiment":"negative","sentiment_score":-0.39330780506134033},{"word":"yeah","start":507.55,"end":507.87,"confidence":0.8100586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.13413414359092712},{"word":"well","start":507.87,"end":508.03,"confidence":0.99316406,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.15221387147903442},{"word":"that","start":508.03,"end":508.19,"confidence":0.98828125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.17643950879573822},{"word":"would","start":508.19,"end":508.34998,"confidence":0.9951172,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.23692406713962555},{"word":"have","start":508.34998,"end":508.59,"confidence":0.5263672,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.20668168365955353},{"word":"that","start":508.59,"end":508.83,"confidence":0.6894531,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.19164083898067472},{"word":"that","start":508.83,"end":508.99,"confidence":0.6875,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.20924432575702667},{"word":"would","start":508.99,"end":509.15,"confidence":0.9980469,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.23730458319187164},{"word":"have","start":509.15,"end":509.38998,"confidence":0.9819336,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.16379131376743317},{"word":"applied","start":509.38998,"end":509.71,"confidence":0.9873047,"punctuated_word":"applied","sentiment":"neutral","sentiment_score":-0.14287763833999634},{"word":"to","start":509.71,"end":510.21,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1925978362560272},{"word":"her","start":510.505,"end":510.745,"confidence":0.7583008,"punctuated_word":"her","sentiment":"neutral","sentiment_score":-0.2063443660736084},{"word":"thousands","start":510.745,"end":511.145,"confidence":0.7597656,"punctuated_word":"thousands","sentiment":"neutral","sentiment_score":-0.13558551669120789},{"word":"of","start":511.145,"end":511.305,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.08322003483772278},{"word":"dollars","start":511.305,"end":511.625,"confidence":0.9980469,"punctuated_word":"dollars","sentiment":"neutral","sentiment_score":-0.08000187575817108},{"word":"worth","start":511.625,"end":511.865,"confidence":0.9248047,"punctuated_word":"worth","sentiment":"neutral","sentiment_score":-0.1104823499917984},{"word":"of","start":511.865,"end":512.025,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.10764437913894652},{"word":"artwork","start":512.025,"end":512.425,"confidence":0.93408203,"punctuated_word":"artwork,","sentiment":"neutral","sentiment_score":-0.10441652685403824},{"word":"wouldn't","start":512.425,"end":512.745,"confidence":0.99853516,"punctuated_word":"wouldn't","sentiment":"neutral","sentiment_score":-0.10825278609991074},{"word":"it","start":512.745,"end":513.245,"confidence":0.9995117,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.1567474901676178},{"word":"so","start":516.665,"end":516.905,"confidence":0.94970703,"punctuated_word":"So","sentiment":"negative","sentiment_score":-0.5354664921760559},{"word":"it's","start":516.905,"end":517.065,"confidence":0.8479004,"punctuated_word":"it's","sentiment":"negative","sentiment_score":-0.7529036998748779},{"word":"a","start":517.065,"end":517.145,"confidence":0.9921875,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7980028390884399},{"word":"bit","start":517.145,"end":517.385,"confidence":0.9980469,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.7660001516342163},{"word":"hypocritical","start":517.385,"end":517.885,"confidence":0.99658203,"punctuated_word":"hypocritical.","sentiment":"negative","sentiment_score":-0.7591125965118408},{"word":"i'm","start":518.025,"end":518.185,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.7394444346427917},{"word":"just","start":518.185,"end":518.425,"confidence":1.0,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.7214555144309998},{"word":"a","start":518.425,"end":518.505,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.7713086605072021},{"word":"bit","start":518.505,"end":518.745,"confidence":0.9970703,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.7454037666320801},{"word":"annoyed","start":518.745,"end":519.245,"confidence":1.0,"punctuated_word":"annoyed","sentiment":"negative","sentiment_score":-0.7971038818359375},{"word":"that","start":519.305,"end":519.465,"confidence":0.81591797,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.833246111869812},{"word":"i've","start":519.465,"end":519.705,"confidence":0.7192383,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.8182277083396912},{"word":"now","start":519.705,"end":519.945,"confidence":0.6582031,"punctuated_word":"now","sentiment":"negative","sentiment_score":-0.8300700187683105},{"word":"gotta","start":519.945,"end":520.185,"confidence":0.60058594,"punctuated_word":"gotta","sentiment":"negative","sentiment_score":-0.7816969752311707},{"word":"go","start":520.185,"end":520.345,"confidence":0.99609375,"punctuated_word":"go","sentiment":"negative","sentiment_score":-0.780160129070282},{"word":"and","start":520.345,"end":520.505,"confidence":0.99316406,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.773195207118988},{"word":"spend","start":520.505,"end":520.905,"confidence":0.9902344,"punctuated_word":"spend","sentiment":"negative","sentiment_score":-0.6705397963523865},{"word":"thousands","start":520.905,"end":521.305,"confidence":0.9951172,"punctuated_word":"thousands","sentiment":"negative","sentiment_score":-0.5928146243095398},{"word":"that","start":521.305,"end":521.545,"confidence":0.9951172,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.6870038509368896},{"word":"i","start":521.545,"end":521.625,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7456962466239929},{"word":"haven't","start":521.625,"end":521.945,"confidence":1.0,"punctuated_word":"haven't","sentiment":"negative","sentiment_score":-0.7121999263763428},{"word":"got","start":521.945,"end":522.445,"confidence":0.9248047,"punctuated_word":"got.","sentiment":"negative","sentiment_score":-0.6826158165931702},{"word":"in","start":523.61,"end":523.76996,"confidence":0.7680664,"punctuated_word":"In","sentiment":"negative","sentiment_score":-0.5782445669174194},{"word":"the","start":523.76996,"end":524.00995,"confidence":0.9941406,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.581939160823822},{"word":"midst","start":524.00995,"end":524.25,"confidence":0.9941406,"punctuated_word":"midst","sentiment":"negative","sentiment_score":-0.5959067344665527},{"word":"of","start":524.25,"end":524.49,"confidence":0.9951172,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6088617444038391},{"word":"bloody","start":524.49,"end":524.73,"confidence":0.8432617,"punctuated_word":"bloody","sentiment":"negative","sentiment_score":-0.6938927173614502},{"word":"all","start":524.73,"end":524.88995,"confidence":0.9560547,"punctuated_word":"all","sentiment":"negative","sentiment_score":-0.6008360385894775},{"word":"this","start":524.88995,"end":525.05,"confidence":0.9482422,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6375626921653748},{"word":"medical","start":525.05,"end":525.44995,"confidence":1.0,"punctuated_word":"medical","sentiment":"negative","sentiment_score":-0.657208263874054},{"word":"crap","start":525.44995,"end":525.76996,"confidence":0.9970703,"punctuated_word":"crap","sentiment":"negative","sentiment_score":-0.5951645970344543},{"word":"i'm","start":525.76996,"end":525.93,"confidence":0.9885254,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6229426860809326},{"word":"going","start":525.93,"end":526.25,"confidence":0.984375,"punctuated_word":"going","sentiment":"negative","sentiment_score":-0.5884318351745605},{"word":"through","start":526.25,"end":526.75,"confidence":0.75634766,"punctuated_word":"through,","sentiment":"negative","sentiment_score":-0.5766739249229431},{"word":"just","start":527.29,"end":527.61,"confidence":0.99902344,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.49321460723876953},{"word":"to","start":527.61,"end":527.69,"confidence":0.8017578,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6069865226745605},{"word":"try","start":527.69,"end":527.93,"confidence":0.99902344,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.6191962361335754},{"word":"and","start":527.93,"end":528.08997,"confidence":0.99902344,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5493770241737366},{"word":"get","start":528.08997,"end":528.25,"confidence":1.0,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.6324166655540466},{"word":"it","start":528.25,"end":528.32996,"confidence":0.7944336,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.6258607506752014},{"word":"sorted","start":528.32996,"end":528.73,"confidence":0.99902344,"punctuated_word":"sorted","sentiment":"negative","sentiment_score":-0.6796752214431763},{"word":"out","start":528.73,"end":529.23,"confidence":0.9814453,"punctuated_word":"out.","sentiment":"negative","sentiment_score":-0.5816845893859863},{"word":"i","start":532.88995,"end":533.13,"confidence":0.8520508,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4509795606136322},{"word":"i","start":533.13,"end":533.37,"confidence":0.9770508,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.388982355594635},{"word":"i","start":533.37,"end":533.44995,"confidence":0.87060547,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.43616870045661926},{"word":"don't","start":533.44995,"end":533.69,"confidence":0.8781738,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.426349401473999},{"word":"i","start":533.76996,"end":534.00995,"confidence":0.9951172,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4450564980506897},{"word":"i","start":534.00995,"end":534.25,"confidence":0.97998047,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4684574007987976},{"word":"really","start":534.25,"end":534.49,"confidence":0.9941406,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.4735713601112366},{"word":"don't","start":534.49,"end":534.73,"confidence":1.0,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.3957970142364502},{"word":"know","start":534.73,"end":535.05,"confidence":1.0,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.40195217728614807},{"word":"because","start":535.05,"end":535.37,"confidence":0.8925781,"punctuated_word":"because","sentiment":"negative","sentiment_score":-0.4272862672805786},{"word":"i'm","start":535.37,"end":535.52997,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4942019581794739},{"word":"not","start":535.52997,"end":535.85,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5056672692298889},{"word":"on","start":535.85,"end":536.00995,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.4201261103153229},{"word":"that","start":536.00995,"end":536.25,"confidence":0.99902344,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.434084415435791},{"word":"side","start":536.25,"end":536.49,"confidence":1.0,"punctuated_word":"side","sentiment":"negative","sentiment_score":-0.42444124817848206},{"word":"of","start":536.49,"end":536.64996,"confidence":1.0,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.4827377796173096},{"word":"the","start":536.64996,"end":536.81,"confidence":0.99609375,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4695388972759247},{"word":"fence","start":536.81,"end":537.31,"confidence":0.96191406,"punctuated_word":"fence.","sentiment":"negative","sentiment_score":-0.4377436935901642},{"word":"you","start":538.28503,"end":538.365,"confidence":0.9506836,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.3276977241039276},{"word":"know","start":538.365,"end":538.865,"confidence":0.9765625,"punctuated_word":"know?","sentiment":"negative","sentiment_score":-0.3470585346221924},{"word":"i","start":539.805,"end":539.965,"confidence":0.6328125,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5061747431755066},{"word":"i","start":539.965,"end":540.205,"confidence":0.50683594,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.563355565071106},{"word":"can't","start":540.205,"end":540.525,"confidence":0.98999023,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.57547926902771},{"word":"provide","start":540.525,"end":541.005,"confidence":1.0,"punctuated_word":"provide","sentiment":"negative","sentiment_score":-0.5329564213752747},{"word":"answers","start":541.005,"end":541.505,"confidence":0.9951172,"punctuated_word":"answers.","sentiment":"negative","sentiment_score":-0.4883938133716583},{"word":"i","start":543.485,"end":543.645,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5003276467323303},{"word":"can","start":543.645,"end":543.885,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.4809282720088959},{"word":"only","start":543.885,"end":544.205,"confidence":1.0,"punctuated_word":"only","sentiment":"negative","sentiment_score":-0.4450753927230835},{"word":"provide","start":544.205,"end":544.685,"confidence":1.0,"punctuated_word":"provide","sentiment":"negative","sentiment_score":-0.48414891958236694},{"word":"what's","start":544.685,"end":544.925,"confidence":1.0,"punctuated_word":"what's","sentiment":"negative","sentiment_score":-0.5017017722129822},{"word":"wrong","start":544.925,"end":545.16504,"confidence":1.0,"punctuated_word":"wrong","sentiment":"negative","sentiment_score":-0.49285656213760376},{"word":"what","start":545.325,"end":545.565,"confidence":0.78515625,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.5047008991241455},{"word":"what","start":545.565,"end":545.72504,"confidence":0.9326172,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.5337939262390137},{"word":"i","start":545.72504,"end":545.885,"confidence":0.9951172,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.49862441420555115},{"word":"see","start":545.885,"end":546.125,"confidence":0.99902344,"punctuated_word":"see","sentiment":"negative","sentiment_score":-0.5715024471282959},{"word":"is","start":546.125,"end":546.28503,"confidence":0.8027344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5024290084838867},{"word":"wrong","start":546.28503,"end":546.78503,"confidence":0.99853516,"punctuated_word":"wrong.","sentiment":"negative","sentiment_score":-0.4997044205665589},{"word":"any","start":549.405,"end":549.72504,"confidence":0.8769531,"punctuated_word":"Any","sentiment":"neutral","sentiment_score":-0.2453760802745819},{"word":"anyway","start":549.805,"end":550.205,"confidence":0.9802246,"punctuated_word":"anyway,","sentiment":"neutral","sentiment_score":-0.2874625623226166},{"word":"something","start":550.205,"end":550.525,"confidence":0.8618164,"punctuated_word":"something","sentiment":"negative","sentiment_score":-0.34535595774650574},{"word":"to","start":550.525,"end":550.685,"confidence":0.2944336,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3670410215854645},{"word":"something","start":550.685,"end":551.085,"confidence":0.8803711,"punctuated_word":"something","sentiment":"negative","sentiment_score":-0.34932178258895874},{"word":"to","start":551.085,"end":551.325,"confidence":0.9790039,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.27797603607177734},{"word":"chew","start":551.325,"end":551.565,"confidence":0.9970703,"punctuated_word":"chew","sentiment":"neutral","sentiment_score":-0.18603934347629547},{"word":"on","start":551.565,"end":551.805,"confidence":0.9970703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.26540082693099976},{"word":"and","start":551.805,"end":552.305,"confidence":0.44604492,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.2579554319381714},{"word":"well","start":565.05,"end":565.37,"confidence":0.9604492,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":-0.0873568058013916},{"word":"today","start":565.37,"end":565.69,"confidence":0.99902344,"punctuated_word":"today","sentiment":"neutral","sentiment_score":-0.05626475811004639},{"word":"is","start":565.69,"end":565.85,"confidence":0.75634766,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.08603547513484955},{"word":"actually","start":565.85,"end":566.17,"confidence":0.99121094,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.11122582852840424},{"word":"the","start":566.17,"end":566.33,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09959782660007475},{"word":"only","start":566.33,"end":566.57,"confidence":1.0,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.09322945773601532},{"word":"day","start":566.57,"end":566.81,"confidence":1.0,"punctuated_word":"day","sentiment":"neutral","sentiment_score":-0.007309518754482269},{"word":"i've","start":566.81,"end":566.97,"confidence":0.9926758,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.10812726616859436},{"word":"got","start":566.97,"end":567.13,"confidence":0.9970703,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.1350899338722229},{"word":"clearer","start":567.13,"end":567.61,"confidence":0.5786133,"punctuated_word":"clearer","sentiment":"neutral","sentiment_score":-0.08573617041110992},{"word":"medical","start":567.61,"end":568.08997,"confidence":0.984375,"punctuated_word":"medical","sentiment":"neutral","sentiment_score":-0.07191355526447296},{"word":"sets","start":568.08997,"end":568.41,"confidence":0.8828125,"punctuated_word":"sets","sentiment":"neutral","sentiment_score":-0.06094388663768768},{"word":"up","start":568.41,"end":568.695,"confidence":0.8076172,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.0446975976228714},{"word":"so","start":568.935,"end":569.435,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0013725347816944122},{"word":"i'll","start":569.575,"end":569.815,"confidence":0.9975586,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.013636733405292034},{"word":"come","start":569.815,"end":569.97504,"confidence":0.99902344,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.02848036214709282},{"word":"and","start":569.97504,"end":570.47504,"confidence":0.48388672,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02236253395676613},{"word":"when","start":571.09503,"end":571.335,"confidence":0.9819336,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.02821625769138336},{"word":"would","start":571.335,"end":571.655,"confidence":0.9902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.02977531775832176},{"word":"suit","start":571.655,"end":571.895,"confidence":0.9980469,"punctuated_word":"suit","sentiment":"neutral","sentiment_score":0.02935560792684555},{"word":"you","start":571.895,"end":572.395,"confidence":0.9975586,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.010864358395338058},{"word":"okay","start":581.09503,"end":581.575,"confidence":0.9926758,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.027532748878002167},{"word":"i'll","start":581.575,"end":581.735,"confidence":0.9975586,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.018998373299837112},{"word":"come","start":581.735,"end":581.97504,"confidence":0.9970703,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.024108190089464188},{"word":"in","start":581.97504,"end":582.135,"confidence":0.89990234,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.02379142865538597},{"word":"just","start":582.135,"end":582.375,"confidence":0.98291016,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.017981253564357758},{"word":"after","start":582.375,"end":582.695,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.0199020616710186},{"word":"01:30","start":582.695,"end":583.415,"confidence":0.99853516,"punctuated_word":"01:30.","sentiment":"neutral","sentiment_score":0.02351522631943226},{"word":"you'll","start":583.415,"end":583.575,"confidence":0.9951172,"punctuated_word":"You'll","sentiment":"neutral","sentiment_score":0.01208399049937725},{"word":"be","start":583.575,"end":583.735,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.011387848295271397},{"word":"in","start":583.735,"end":583.895,"confidence":0.99609375,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.010726955719292164},{"word":"the","start":583.895,"end":583.97504,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.009816963225603104},{"word":"front","start":583.97504,"end":584.295,"confidence":1.0,"punctuated_word":"front","sentiment":"neutral","sentiment_score":0.014726649969816208},{"word":"office","start":584.295,"end":584.58,"confidence":0.9760742,"punctuated_word":"office","sentiment":"neutral","sentiment_score":0.007094893604516983},{"word":"there","start":584.58,"end":584.82,"confidence":0.89404297,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.006785755977034569},{"word":"will","start":584.82,"end":585.32,"confidence":0.9921875,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0001797052100300789},{"word":"you","start":596.5,"end":597.0,"confidence":0.9975586,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.01199331134557724},{"word":"yeah","start":597.14,"end":597.54004,"confidence":0.99658203,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.014455231837928295},{"word":"yeah","start":597.54004,"end":597.78,"confidence":0.99853516,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02444559708237648},{"word":"yeah","start":597.78,"end":597.97504,"confidence":0.9951172,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02852609008550644},{"word":"nick","start":597.97504,"end":598.17004,"confidence":0.3779297,"punctuated_word":"Nick","sentiment":"neutral","sentiment_score":0.01577450893819332},{"word":"yeah","start":598.42004,"end":598.74,"confidence":0.96606445,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.03066251426935196},{"word":"there's","start":598.74,"end":599.115,"confidence":0.72351074,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":0.03205924481153488},{"word":"your","start":599.595,"end":599.755,"confidence":0.4621582,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.027187181636691093},{"word":"park","start":599.755,"end":599.995,"confidence":0.4519043,"punctuated_word":"park","sentiment":"neutral","sentiment_score":0.02170758694410324},{"word":"there","start":599.995,"end":600.235,"confidence":0.6118164,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.02925647422671318},{"word":"and","start":600.235,"end":600.395,"confidence":0.7402344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02242051623761654},{"word":"you","start":600.395,"end":600.475,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.01941728964447975},{"word":"walk","start":600.475,"end":600.71497,"confidence":0.95410156,"punctuated_word":"walk","sentiment":"neutral","sentiment_score":0.039266303181648254},{"word":"down","start":600.71497,"end":600.955,"confidence":0.96875,"punctuated_word":"down","sentiment":"neutral","sentiment_score":0.03143441304564476},{"word":"a","start":600.955,"end":601.035,"confidence":0.7036133,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.025510359555482864},{"word":"little","start":601.035,"end":601.355,"confidence":1.0,"punctuated_word":"little","sentiment":"neutral","sentiment_score":0.02476431056857109},{"word":"island","start":601.355,"end":601.855,"confidence":0.7915039,"punctuated_word":"island.","sentiment":"neutral","sentiment_score":0.02385598048567772},{"word":"if","start":602.075,"end":602.235,"confidence":0.8598633,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.029271289706230164},{"word":"you","start":602.235,"end":602.315,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.019445015117526054},{"word":"go","start":602.315,"end":602.435,"confidence":0.8017578,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.01424603909254074},{"word":"a","start":602.435,"end":602.555,"confidence":0.97509766,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.012943335808813572},{"word":"bit","start":602.555,"end":602.795,"confidence":0.9970703,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.01339326612651348},{"word":"further","start":602.795,"end":603.115,"confidence":0.9313965,"punctuated_word":"further,","sentiment":"neutral","sentiment_score":0.012496375478804111},{"word":"you","start":603.115,"end":603.195,"confidence":0.9770508,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.011555371806025503},{"word":"get","start":603.195,"end":603.355,"confidence":0.9921875,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.004626993089914322},{"word":"to","start":603.355,"end":603.515,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.014263004064559937},{"word":"the","start":603.515,"end":603.675,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.012049447745084764},{"word":"hr","start":603.675,"end":604.15497,"confidence":0.99902344,"punctuated_word":"HR","sentiment":"neutral","sentiment_score":0.004690390080213547},{"word":"department","start":604.15497,"end":604.65497,"confidence":0.9946289,"punctuated_word":"department.","sentiment":"neutral","sentiment_score":0.004931621253490448},{"word":"yep","start":606.555,"end":607.055,"confidence":0.7770996,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.041677482426166534},{"word":"okay","start":608.6309,"end":608.9509,"confidence":0.96362305,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.041838061064481735},{"word":"around","start":608.9509,"end":609.27094,"confidence":0.8286133,"punctuated_word":"Around","sentiment":"neutral","sentiment_score":0.037861987948417664},{"word":"about","start":609.27094,"end":609.59094,"confidence":0.80810547,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.012723185122013092},{"word":"yeah","start":609.83093,"end":610.15094,"confidence":0.98657227,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.011320682242512705},{"word":"around","start":610.15094,"end":610.47095,"confidence":0.9980469,"punctuated_word":"Around","sentiment":"neutral","sentiment_score":0.01978843100368977},{"word":"about","start":610.47095,"end":610.71094,"confidence":0.9941406,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.023445185273885727},{"word":"01:30","start":610.71094,"end":611.35095,"confidence":0.99121094,"punctuated_word":"01:30","sentiment":"neutral","sentiment_score":0.009958749637007712},{"word":"ish","start":611.35095,"end":611.85095,"confidence":0.92252606,"punctuated_word":"ish.","sentiment":"neutral","sentiment_score":0.002759207040071487},{"word":"yep","start":613.83093,"end":614.33093,"confidence":0.86865234,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.2467430830001831},{"word":"okay","start":614.9509,"end":615.4309,"confidence":1.0,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.30340373516082764},{"word":"thank","start":615.4309,"end":615.67096,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7913494110107422},{"word":"you","start":615.67096,"end":616.17096,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.7147489786148071}],"paragraphs":{"transcript":"\nHello? Yeah. Yep. How do you know the $50 in it? Yeah.\n\nYeah. That's good. Yeah. Yeah. It's got it's got absolutely nothing to do with you, though.\n\nI'm not I'm not being rude when I say that. I mean, it's had absolutely nothing to do with Coolabah. It just happens to be the address where I know I could leave it for her. It's to do with me collapsing and all but dying at Woolworths, and she came to my aid and helped me until an ambulance whipped me off the hospital. Alright?\n\nSo it it it okay. So nothing, and it's not being rude. It's nothing to do with cooler bar. The fact that she works at cooler bar is I knew she had a cooler bar uniform on. Yeah.\n\nYep. Even even though it's nothing to do with you. I mean I mean, you do your drawers yeah. No. It's not gray.\n\nIt's black and white, and you're on the black. It's got absolutely nothing to do. What what if I sent it in the mail and it turned up in the letterbox care of cooler bar? Would you then interfere with it? Would no.\n\nYeah. I know. Yeah. Well, you are now. Yeah.\n\nOkay. Yeah. Yeah. Yeah. I yeah.\n\nI will do. You're the gen you're the manager there, are you? Yeah. What what is it Amanda Crook, used to be? Or yeah.\n\nYeah. Okay. Okay. Right. Well, I will drop in, and I'll I'll I'll meet Taylor myself at some stage and express my and express my gratitude off the grounds.\n\nYeah. Yeah. Okay. Now I've got one other query to do with nothing. My wife was here for a couple of years.\n\nAlright. In the service department, Apartment Number 1. Alright. And I brought I brought her home because she was getting worse, and I had her here for two years. We kept the service department going and paying for her.\n\nI'm the one because she's my wife, you see. And I put the money in originally, the 70 odd grand, you know, when you when you sign up that that money. And they use half of it, and the other half's kept in the trust. Alright? But when she died, I went and saw your people there, and they gave me permission and said, yes.\n\nGo in there. Get all of the stuff. Take it out. All of her furniture, clothing, private things, which involved a safe with several thousand dollars in it underneath the sink, plus several thousand dollars worth of artwork. Okay?\n\nNow that was all that was all okay. Alright? Now I've said, okay. I would like the money returned that's left, the 30 odd thousand. And they won't return it because I've got to get probate to prove that I am because there wasn't a list a list a will.\n\nAlright? I've been to the probate people, and I spoke to them, the the lawyers, and the paralegal listened to all of the information and said, right. Well, you gotta make an appointment. And I said, yeah. Well, they tell me what it's gonna cost, and they said, well, you gotta pay for that.\n\nI said, I've just told you everything. She said, yeah. But you gotta tell a lawyer. It's $440, and I'll give you a quote, and it'll be about $3. And that's just to get probate so I can get her money.\n\nNow I'd like to know why you people let me, an unprobated person, go in and take many thousands of dollars worth of gear out of her place. I'd like to know why. No. I I know. And it's this department, that department, every other department.\n\nBut can you see the the hypocrisy in that? Several thousand many thousands of dollars in a safe and in artwork. Yeah. Exactly. But you see that that was alright.\n\nThat was alright because I was cleaning the place out so it could be re lit. But when it comes to the money, that's of no advantage. So, no, I'm not allowed to. No. Yeah.\n\nBut yeah. But that's that's just a corporate excuse. We don't go along with those anymore. A fact's a fact. Law law law is law.\n\nIt's not corporate spin. It's law. It's the law. Well, I'd like an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife. I was there every bloody day.\n\nI know Sharon. I know all of those people extremely well. Everyone there. I know Carolyn. I know all of them.\n\nThey knew I was her husband, and yet you've grown the line and said, no. You've got to spend well over 3,000 to get probate, but it suits us to get stuff cleaned out and as many thousands of dollars worth of her stuff in there, you can do that. We won't we won't mention probate because we want it empty. About six months now. And I've I've been in hospital, obviously, with the various things, and that's why I'm saying thank you to Taylor.\n\nShe she helped me, and I've been in and out of hospital. I've had all sorts of health problems, and I'll just put this on the back burner because I can't deal with too many things at once. Yeah. I've I've spoke I've spoken I've spoken to that lady. I've forgotten her name.\n\nThe one that's in charge of overseeing the the finances. Yeah. That's a she's the one that said you've gotta go and get probate. But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife. Yeah.\n\nWell, that would have that that would have applied to her thousands of dollars worth of artwork, wouldn't it? So it's a bit hypocritical. I'm just a bit annoyed that I've now gotta go and spend thousands that I haven't got. In the midst of bloody all this medical crap I'm going through, just to try and get it sorted out. I I I don't I I really don't know because I'm not on that side of the fence.\n\nYou know? I I can't provide answers. I can only provide what's wrong what what I see is wrong. Any anyway, something to something to chew on and well, today is actually the only day I've got clearer medical sets up. So I'll come and when would suit you?\n\nOkay. I'll come in just after 01:30. You'll be in the front office there, will you? Yeah. Yeah.\n\nYeah. Nick yeah. There's your park there and you walk down a little island. If you go a bit further, you get to the HR department. Yep.\n\nOkay. Around about yeah. Around about 01:30 ish. Yep. Okay.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.32,"end":2.82,"sentiment":"neutral","sentiment_score":0.011392058804631231},{"text":"Yeah.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.034401215612888336},{"text":"Yep.","start":13.28,"end":13.605,"sentiment":"neutral","sentiment_score":0.1724444478750229},{"text":"How do you know the $50 in it?","start":26.74,"end":28.92,"sentiment":"neutral","sentiment_score":0.0488965199328959},{"text":"Yeah.","start":33.06,"end":33.38,"sentiment":"neutral","sentiment_score":0.12084897607564926}],"sentiment":"neutral","sentiment_score":0.06085490481927991,"num_words":12,"start":2.32,"end":33.38},{"sentences":[{"text":"Yeah.","start":33.38,"end":33.62,"sentiment":"neutral","sentiment_score":0.16433173418045044},{"text":"That's good.","start":33.62,"end":34.34,"sentiment":"positive","sentiment_score":0.3534882515668869},{"text":"Yeah.","start":34.34,"end":34.84,"sentiment":"neutral","sentiment_score":0.03397390991449356},{"text":"Yeah.","start":41.245,"end":41.565,"sentiment":"neutral","sentiment_score":-0.09320737421512604},{"text":"It's got it's got absolutely nothing to do with you, though.","start":41.565,"end":44.704998,"sentiment":"neutral","sentiment_score":-0.17827408557588403}],"sentiment":"neutral","sentiment_score":-0.07180876052007079,"num_words":16,"start":33.38,"end":44.704998},{"sentences":[{"text":"I'm not I'm not being rude when I say that.","start":45.165,"end":47.165,"sentiment":"neutral","sentiment_score":-0.07497134804725647},{"text":"I mean, it's had absolutely nothing to do with Coolabah.","start":47.165,"end":50.305,"sentiment":"neutral","sentiment_score":-0.09501137360930442},{"text":"It just happens to be the address where I know I could leave it for her.","start":50.524998,"end":56.065,"sentiment":"neutral","sentiment_score":-0.030150556936860085},{"text":"It's to do with me collapsing and all but dying at Woolworths, and she came to my aid and helped me until an ambulance whipped me off the hospital.","start":56.480003,"end":66.740005,"sentiment":"neutral","sentiment_score":-0.039437711495777655},{"text":"Alright?","start":67.36,"end":67.840004,"sentiment":"neutral","sentiment_score":0.01802251487970352}],"sentiment":"neutral","sentiment_score":-0.0501198067583821,"num_words":66,"start":45.165,"end":67.840004},{"sentences":[{"text":"So it it it okay.","start":67.840004,"end":69.28,"sentiment":"neutral","sentiment_score":0.026464000344276428},{"text":"So nothing, and it's not being rude.","start":69.28,"end":71.895004,"sentiment":"neutral","sentiment_score":-0.07189024239778519},{"text":"It's nothing to do with cooler bar.","start":71.895004,"end":73.835,"sentiment":"neutral","sentiment_score":-0.10128886039767947},{"text":"The fact that she works at cooler bar is I knew she had a cooler bar uniform on.","start":75.095,"end":79.355,"sentiment":"neutral","sentiment_score":-0.012786197890010145},{"text":"Yeah.","start":82.855,"end":83.355,"sentiment":"neutral","sentiment_score":0.1501123607158661}],"sentiment":"neutral","sentiment_score":-0.03052560313555755,"num_words":38,"start":67.840004,"end":83.355},{"sentences":[{"text":"Yep.","start":85.255005,"end":85.62,"sentiment":"neutral","sentiment_score":0.2216387689113617},{"text":"Even even though it's nothing to do with you.","start":97.700005,"end":99.705,"sentiment":"neutral","sentiment_score":-0.13929993162552515},{"text":"I mean I mean, you do your drawers yeah.","start":102.265,"end":104.585,"sentiment":"neutral","sentiment_score":-0.13372352222601572},{"text":"No.","start":104.585,"end":104.745,"sentiment":"neutral","sentiment_score":-0.1843479871749878},{"text":"It's not gray.","start":104.745,"end":105.805,"sentiment":"neutral","sentiment_score":-0.20479210217793783}],"sentiment":"neutral","sentiment_score":-0.131925939541796,"num_words":23,"start":85.255005,"end":105.805},{"sentences":[{"text":"It's black and white, and you're on the black.","start":106.105,"end":108.445,"sentiment":"neutral","sentiment_score":-0.19143809212578666},{"text":"It's got absolutely nothing to do.","start":108.905,"end":111.065,"sentiment":"negative","sentiment_score":-0.3796043246984482},{"text":"What what if I sent it in the mail and it turned up in the letterbox care of cooler bar?","start":111.065,"end":116.67,"sentiment":"negative","sentiment_score":-0.3350250035524368},{"text":"Would you then interfere with it?","start":116.89,"end":119.549995,"sentiment":"negative","sentiment_score":-0.3769494965672493},{"text":"Would no.","start":120.649994,"end":121.29,"sentiment":"neutral","sentiment_score":-0.21058587729930878}],"sentiment":"neutral","sentiment_score":-0.31125436238078186,"num_words":43,"start":106.105,"end":121.29},{"sentences":[{"text":"Yeah.","start":121.29,"end":121.61,"sentiment":"neutral","sentiment_score":-0.14667494595050812},{"text":"I know.","start":121.61,"end":122.27,"sentiment":"neutral","sentiment_score":-0.1519649401307106},{"text":"Yeah.","start":123.85,"end":124.009995,"sentiment":"neutral","sentiment_score":-0.10759824514389038},{"text":"Well, you are now.","start":124.009995,"end":125.149994,"sentiment":"neutral","sentiment_score":-0.23413868248462677},{"text":"Yeah.","start":134.345,"end":134.825,"sentiment":"neutral","sentiment_score":-0.07019777595996857}],"sentiment":"neutral","sentiment_score":-0.17388395302825504,"num_words":9,"start":121.29,"end":134.825},{"sentences":[{"text":"Okay.","start":134.825,"end":135.325,"sentiment":"neutral","sentiment_score":-0.021659765392541885},{"text":"Yeah.","start":140.345,"end":140.7,"sentiment":"neutral","sentiment_score":0.020502876490354534},{"text":"Yeah.","start":142.22,"end":142.72,"sentiment":"neutral","sentiment_score":0.05841802805662155},{"text":"Yeah.","start":147.18,"end":147.5,"sentiment":"neutral","sentiment_score":0.02855381742119789},{"text":"I yeah.","start":147.5,"end":148.06,"sentiment":"neutral","sentiment_score":0.038351479917764664}],"sentiment":"neutral","sentiment_score":0.027086319401860237,"num_words":6,"start":134.825,"end":148.06},{"sentences":[{"text":"I will do.","start":148.06,"end":148.62,"sentiment":"neutral","sentiment_score":0.06257929901281993},{"text":"You're the gen you're the manager there, are you?","start":148.62,"end":151.04,"sentiment":"neutral","sentiment_score":0.0280586416936583},{"text":"Yeah.","start":154.765,"end":155.08499,"sentiment":"neutral","sentiment_score":0.012417513877153397},{"text":"What what is it Amanda Crook, used to be?","start":155.08499,"end":158.28499,"sentiment":"neutral","sentiment_score":-0.00034732572061734065},{"text":"Or yeah.","start":158.28499,"end":162.125,"sentiment":"neutral","sentiment_score":0.0033197281882166862}],"sentiment":"neutral","sentiment_score":0.019008196293725632,"num_words":24,"start":148.06,"end":162.125},{"sentences":[{"text":"Yeah.","start":162.125,"end":162.44499,"sentiment":"neutral","sentiment_score":0.015777327120304108},{"text":"Okay.","start":162.44499,"end":162.94499,"sentiment":"neutral","sentiment_score":0.023843981325626373},{"text":"Okay.","start":163.72499,"end":164.205,"sentiment":"neutral","sentiment_score":0.028052739799022675},{"text":"Right.","start":164.205,"end":164.44499,"sentiment":"neutral","sentiment_score":0.034699805080890656},{"text":"Well, I will drop in, and I'll I'll I'll meet Taylor myself at some stage and express my and express my gratitude off the grounds.","start":164.44499,"end":174.78001,"sentiment":"neutral","sentiment_score":0.13308974117040634}],"sentiment":"neutral","sentiment_score":0.11826266836503456,"num_words":29,"start":162.125,"end":174.78001},{"sentences":[{"text":"Yeah.","start":177.08,"end":177.58,"sentiment":"positive","sentiment_score":0.4278504252433777},{"text":"Yeah.","start":178.52,"end":178.76001,"sentiment":"neutral","sentiment_score":0.12742555141448977},{"text":"Okay.","start":178.76001,"end":179.0,"sentiment":"neutral","sentiment_score":0.042790934443473816},{"text":"Now I've got one other query to do with nothing.","start":179.0,"end":181.24,"sentiment":"neutral","sentiment_score":-0.06266498155891895},{"text":"My wife was here for a couple of years.","start":181.24,"end":183.375,"sentiment":"neutral","sentiment_score":-0.07079795706603262}],"sentiment":"neutral","sentiment_score":-0.030262023549188267,"num_words":22,"start":177.08,"end":183.375},{"sentences":[{"text":"Alright.","start":184.735,"end":185.055,"sentiment":"neutral","sentiment_score":0.009127422235906124},{"text":"In the service department, Apartment Number 1.","start":185.055,"end":188.035,"sentiment":"neutral","sentiment_score":0.003625981177070311},{"text":"Alright.","start":188.895,"end":189.295,"sentiment":"neutral","sentiment_score":0.013678906485438349},{"text":"And I brought I brought her home because she was getting worse, and I had her here for two years.","start":189.295,"end":194.335,"sentiment":"neutral","sentiment_score":-0.10647985422983766},{"text":"We kept the service department going and paying for her.","start":194.335,"end":199.01001,"sentiment":"neutral","sentiment_score":-0.023854779079556465}],"sentiment":"neutral","sentiment_score":-0.059486068677730285,"num_words":39,"start":184.735,"end":199.01001},{"sentences":[{"text":"I'm the one because she's my wife, you see.","start":199.01001,"end":201.59001,"sentiment":"neutral","sentiment_score":-0.024335218593478203},{"text":"And I put the money in originally, the 70 odd grand, you know, when you when you sign up that that money.","start":202.05,"end":212.065,"sentiment":"neutral","sentiment_score":-0.03227102866565639},{"text":"And they use half of it, and the other half's kept in the trust.","start":212.765,"end":215.965,"sentiment":"neutral","sentiment_score":-0.012052222953311034},{"text":"Alright?","start":215.965,"end":216.465,"sentiment":"neutral","sentiment_score":0.0057179806753993034},{"text":"But when she died, I went and saw your people there, and they gave me permission and said, yes.","start":217.08499,"end":225.42,"sentiment":"neutral","sentiment_score":-0.06898493711885653}],"sentiment":"neutral","sentiment_score":-0.036964716060230364,"num_words":65,"start":199.01001,"end":225.42},{"sentences":[{"text":"Go in there.","start":225.42,"end":226.06,"sentiment":"neutral","sentiment_score":-0.11627803494532903},{"text":"Get all of the stuff.","start":226.06,"end":227.09999,"sentiment":"neutral","sentiment_score":-0.14194485545158386},{"text":"Take it out.","start":227.09999,"end":227.92,"sentiment":"neutral","sentiment_score":-0.16973564525445303},{"text":"All of her furniture, clothing, private things, which involved a safe with several thousand dollars in it underneath the sink, plus several thousand dollars worth of artwork.","start":229.18,"end":244.025,"sentiment":"neutral","sentiment_score":-0.09545929412598964},{"text":"Okay?","start":244.08499,"end":244.58499,"sentiment":"neutral","sentiment_score":-0.003773247823119163}],"sentiment":"neutral","sentiment_score":-0.10638306428415653,"num_words":39,"start":225.42,"end":244.58499},{"sentences":[{"text":"Now that was all that was all okay.","start":245.365,"end":247.285,"sentiment":"neutral","sentiment_score":0.04765754146501422},{"text":"Alright?","start":247.285,"end":247.785,"sentiment":"neutral","sentiment_score":0.07186448574066162},{"text":"Now I've said, okay.","start":248.885,"end":250.745,"sentiment":"neutral","sentiment_score":0.013294043485075235},{"text":"I would like the money returned that's left, the 30 odd thousand.","start":251.11,"end":255.69,"sentiment":"neutral","sentiment_score":0.02482405724003911},{"text":"And they won't return it because I've got to get probate to prove that I am because there wasn't a list a list a will.","start":256.23,"end":264.16998,"sentiment":"neutral","sentiment_score":-0.23261479943990707}],"sentiment":"neutral","sentiment_score":-0.10022360615432263,"num_words":50,"start":245.365,"end":264.16998},{"sentences":[{"text":"Alright?","start":265.005,"end":265.24503,"sentiment":"neutral","sentiment_score":-0.02332933060824871},{"text":"I've been to the probate people, and I spoke to them, the the lawyers, and the paralegal listened to all of the information and said, right.","start":265.24503,"end":273.885,"sentiment":"neutral","sentiment_score":-0.07756429294554087},{"text":"Well, you gotta make an appointment.","start":273.885,"end":275.345,"sentiment":"neutral","sentiment_score":-0.08305740108092625},{"text":"And I said, yeah.","start":275.885,"end":276.605,"sentiment":"neutral","sentiment_score":-0.08942818641662598},{"text":"Well, they tell me what it's gonna cost, and they said, well, you gotta pay for that.","start":276.605,"end":279.90503,"sentiment":"neutral","sentiment_score":-0.22371906743330114}],"sentiment":"neutral","sentiment_score":-0.12406078232797207,"num_words":54,"start":265.005,"end":279.90503},{"sentences":[{"text":"I said, I've just told you everything.","start":280.28,"end":281.56,"sentiment":"neutral","sentiment_score":-0.18004842741148813},{"text":"She said, yeah.","start":281.56,"end":282.03998,"sentiment":"neutral","sentiment_score":-0.1614674578110377},{"text":"But you gotta tell a lawyer.","start":282.03998,"end":283.24,"sentiment":"neutral","sentiment_score":-0.23657055447498956},{"text":"It's $440, and I'll give you a quote, and it'll be about $3.","start":283.24,"end":288.22,"sentiment":"neutral","sentiment_score":-0.16620052548555228},{"text":"And that's just to get probate so I can get her money.","start":288.75998,"end":291.81998,"sentiment":"neutral","sentiment_score":-0.3266715320448081}],"sentiment":"neutral","sentiment_score":-0.22548365629300837,"num_words":41,"start":280.28,"end":291.81998},{"sentences":[{"text":"Now I'd like to know why you people let me, an unprobated person, go in and take many thousands of dollars worth of gear out of her place.","start":292.295,"end":304.29,"sentiment":"negative","sentiment_score":-0.594186798802444},{"text":"I'd like to know why.","start":306.21002,"end":307.51,"sentiment":"neutral","sentiment_score":-0.28825358152389524},{"text":"No.","start":313.33002,"end":313.57,"sentiment":"negative","sentiment_score":-0.40348678827285767},{"text":"I I know.","start":313.57,"end":314.29,"sentiment":"neutral","sentiment_score":-0.32631416122118634},{"text":"And it's this department, that department, every other department.","start":314.29,"end":317.11002,"sentiment":"neutral","sentiment_score":-0.2738901906543308}],"sentiment":"negative","sentiment_score":-0.4766508535198543,"num_words":46,"start":292.295,"end":317.11002},{"sentences":[{"text":"But can you see the the hypocrisy in that?","start":317.49002,"end":322.475,"sentiment":"negative","sentiment_score":-0.4927734103467729},{"text":"Several thousand many thousands of dollars in a safe and in artwork.","start":324.455,"end":328.875,"sentiment":"negative","sentiment_score":-0.3988361855347951},{"text":"Yeah.","start":345.03,"end":345.34998,"sentiment":"neutral","sentiment_score":-0.10571184754371644},{"text":"Exactly.","start":345.34998,"end":345.84998,"sentiment":"neutral","sentiment_score":-0.09262225031852722},{"text":"But you see that that was alright.","start":345.90997,"end":348.335,"sentiment":"neutral","sentiment_score":-0.19292146180357253}],"sentiment":"negative","sentiment_score":-0.358992641667525,"num_words":30,"start":317.49002,"end":348.335},{"sentences":[{"text":"That was alright because I was cleaning the place out so it could be re lit.","start":348.335,"end":352.115,"sentiment":"neutral","sentiment_score":-0.15659753140062094},{"text":"But when it comes to the money, that's of no advantage.","start":352.735,"end":356.275,"sentiment":"negative","sentiment_score":-0.45556711608713324},{"text":"So, no, I'm not allowed to.","start":356.655,"end":358.35498,"sentiment":"negative","sentiment_score":-0.48834535976250965},{"text":"No.","start":368.86002,"end":369.36002,"sentiment":"neutral","sentiment_score":-0.26082420349121094},{"text":"Yeah.","start":370.78,"end":371.1,"sentiment":"neutral","sentiment_score":-0.06066828593611717}],"sentiment":"neutral","sentiment_score":-0.3076675264963082,"num_words":35,"start":348.335,"end":371.1},{"sentences":[{"text":"But yeah.","start":371.1,"end":371.5,"sentiment":"neutral","sentiment_score":-0.05518979951739311},{"text":"But that's that's just a corporate excuse.","start":371.5,"end":373.255,"sentiment":"negative","sentiment_score":-0.5351710830415998},{"text":"We don't go along with those anymore.","start":373.255,"end":375.035,"sentiment":"negative","sentiment_score":-0.47002787249428885},{"text":"A fact's a fact.","start":376.055,"end":377.175,"sentiment":"neutral","sentiment_score":-0.16073694825172424},{"text":"Law law law is law.","start":377.175,"end":379.895,"sentiment":"neutral","sentiment_score":-0.08109778314828872}],"sentiment":"neutral","sentiment_score":-0.3278083598613739,"num_words":25,"start":371.1,"end":379.895},{"sentences":[{"text":"It's not corporate spin.","start":379.895,"end":381.175,"sentiment":"neutral","sentiment_score":-0.17868342623114586},{"text":"It's law.","start":381.175,"end":381.915,"sentiment":"neutral","sentiment_score":-0.07364912703633308},{"text":"It's the law.","start":382.695,"end":383.755,"sentiment":"neutral","sentiment_score":-0.05501475309332212},{"text":"Well, I'd like an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife.","start":385.815,"end":398.17,"sentiment":"neutral","sentiment_score":-0.21459325430569826},{"text":"I was there every bloody day.","start":398.17,"end":399.95,"sentiment":"neutral","sentiment_score":-0.11514421924948692}],"sentiment":"neutral","sentiment_score":-0.17885617619114264,"num_words":42,"start":379.895,"end":399.95},{"sentences":[{"text":"I know Sharon.","start":400.595,"end":401.575,"sentiment":"neutral","sentiment_score":-0.014322560280561447},{"text":"I know all of those people extremely well.","start":401.635,"end":404.695,"sentiment":"neutral","sentiment_score":0.011263456661254168},{"text":"Everyone there.","start":404.83502,"end":405.89502,"sentiment":"neutral","sentiment_score":-0.00017901603132486343},{"text":"I know Carolyn.","start":406.595,"end":407.55502,"sentiment":"neutral","sentiment_score":0.01130433939397335},{"text":"I know all of them.","start":407.55502,"end":408.515,"sentiment":"neutral","sentiment_score":-0.014981726929545403}],"sentiment":"neutral","sentiment_score":0.00027553923428058624,"num_words":21,"start":400.595,"end":408.515},{"sentences":[{"text":"They knew I was her husband, and yet you've grown the line and said, no.","start":408.515,"end":412.67502,"sentiment":"neutral","sentiment_score":-0.11452099531888962},{"text":"You've got to spend well over 3,000 to get probate, but it suits us to get stuff cleaned out and as many thousands of dollars worth of her stuff in there, you can do that.","start":412.67502,"end":424.87,"sentiment":"neutral","sentiment_score":-0.2548964751618249},{"text":"We won't we won't mention probate because we want it empty.","start":424.87,"end":428.49,"sentiment":"negative","sentiment_score":-0.3605890599164096},{"text":"About six months now.","start":433.425,"end":434.805,"sentiment":"neutral","sentiment_score":-0.04592906590551138},{"text":"And I've I've been in hospital, obviously, with the various things, and that's why I'm saying thank you to Taylor.","start":435.665,"end":443.125,"sentiment":"neutral","sentiment_score":-0.028002615831792355}],"sentiment":"neutral","sentiment_score":-0.18058164470336016,"num_words":85,"start":408.515,"end":443.125},{"sentences":[{"text":"She she helped me, and I've been in and out of hospital.","start":444.81,"end":447.13,"sentiment":"neutral","sentiment_score":0.04145532722274462},{"text":"I've had all sorts of health problems, and I'll just put this on the back burner because I can't deal with too many things at once.","start":447.13,"end":453.63,"sentiment":"neutral","sentiment_score":-0.33291682371726405},{"text":"Yeah.","start":463.145,"end":463.38498,"sentiment":"neutral","sentiment_score":-0.036533161997795105},{"text":"I've I've spoke I've spoken I've spoken to that lady.","start":463.38498,"end":466.185,"sentiment":"neutral","sentiment_score":-0.12382033094763756},{"text":"I've forgotten her name.","start":466.185,"end":467.485,"sentiment":"neutral","sentiment_score":-0.19826585799455643}],"sentiment":"neutral","sentiment_score":-0.19294666780053443,"num_words":53,"start":444.81,"end":467.485},{"sentences":[{"text":"The one that's in charge of overseeing the the finances.","start":468.71,"end":473.13,"sentiment":"neutral","sentiment_score":-0.09326369874179363},{"text":"Yeah.","start":475.11002,"end":475.43,"sentiment":"neutral","sentiment_score":-0.043519072234630585},{"text":"That's a she's the one that said you've gotta go and get probate.","start":475.43,"end":479.93,"sentiment":"neutral","sentiment_score":-0.17402338752379784},{"text":"But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife.","start":481.75,"end":491.79498,"sentiment":"negative","sentiment_score":-0.47738360040462935},{"text":"Yeah.","start":507.55,"end":507.87,"sentiment":"neutral","sentiment_score":-0.13413414359092712}],"sentiment":"neutral","sentiment_score":-0.3095013304230045,"num_words":51,"start":468.71,"end":507.87},{"sentences":[{"text":"Well, that would have that that would have applied to her thousands of dollars worth of artwork, wouldn't it?","start":507.87,"end":513.245,"sentiment":"neutral","sentiment_score":-0.15802163120947385},{"text":"So it's a bit hypocritical.","start":516.665,"end":517.885,"sentiment":"negative","sentiment_score":-0.7222971558570862},{"text":"I'm just a bit annoyed that I've now gotta go and spend thousands that I haven't got.","start":518.025,"end":522.445,"sentiment":"negative","sentiment_score":-0.7460107452729169},{"text":"In the midst of bloody all this medical crap I'm going through, just to try and get it sorted out.","start":523.61,"end":529.23,"sentiment":"negative","sentiment_score":-0.6063038289546967},{"text":"I I I don't I I really don't know because I'm not on that side of the fence.","start":532.88995,"end":537.31,"sentiment":"negative","sentiment_score":-0.4435078948736191}],"sentiment":"negative","sentiment_score":-0.49880124213574806,"num_words":79,"start":507.87,"end":537.31},{"sentences":[{"text":"You know?","start":538.28503,"end":538.865,"sentiment":"negative","sentiment_score":-0.33737812936306},{"text":"I I can't provide answers.","start":539.805,"end":541.505,"sentiment":"negative","sentiment_score":-0.5332719624042511},{"text":"I can only provide what's wrong what what I see is wrong.","start":543.485,"end":546.78503,"sentiment":"negative","sentiment_score":-0.5013161400953928},{"text":"Any anyway, something to something to chew on and well, today is actually the only day I've got clearer medical sets up.","start":549.405,"end":568.695,"sentiment":"neutral","sentiment_score":-0.16497532379898158},{"text":"So I'll come and when would suit you?","start":568.935,"end":572.395,"sentiment":"neutral","sentiment_score":0.020507963257841766}],"sentiment":"neutral","sentiment_score":-0.2616796565185092,"num_words":49,"start":538.28503,"end":572.395},{"sentences":[{"text":"Okay.","start":581.09503,"end":581.575,"sentiment":"neutral","sentiment_score":0.027532748878002167},{"text":"I'll come in just after 01:30.","start":581.575,"end":583.415,"sentiment":"neutral","sentiment_score":0.02138275559991598},{"text":"You'll be in the front office there, will you?","start":583.415,"end":597.0,"sentiment":"neutral","sentiment_score":0.00675660568392939},{"text":"Yeah.","start":597.14,"end":597.54004,"sentiment":"neutral","sentiment_score":0.014455231837928295},{"text":"Yeah.","start":597.54004,"end":597.78,"sentiment":"neutral","sentiment_score":0.02444559708237648}],"sentiment":"neutral","sentiment_score":0.014196642364064852,"num_words":18,"start":581.09503,"end":597.78},{"sentences":[{"text":"Yeah.","start":597.78,"end":597.97504,"sentiment":"neutral","sentiment_score":0.02852609008550644},{"text":"Nick yeah.","start":597.97504,"end":598.74,"sentiment":"neutral","sentiment_score":0.02321851160377264},{"text":"There's your park there and you walk down a little island.","start":598.74,"end":601.855,"sentiment":"neutral","sentiment_score":0.026989060030742126},{"text":"If you go a bit further, you get to the HR department.","start":602.075,"end":604.65497,"sentiment":"neutral","sentiment_score":0.012826012447476387},{"text":"Yep.","start":606.555,"end":607.055,"sentiment":"neutral","sentiment_score":0.041677482426166534}],"sentiment":"neutral","sentiment_score":0.021016015015818453,"num_words":27,"start":597.78,"end":607.055},{"sentences":[{"text":"Okay.","start":608.6309,"end":608.9509,"sentiment":"neutral","sentiment_score":0.041838061064481735},{"text":"Around about yeah.","start":608.9509,"end":610.15094,"sentiment":"neutral","sentiment_score":0.020635285104314487},{"text":"Around about 01:30 ish.","start":610.15094,"end":611.85095,"sentiment":"neutral","sentiment_score":0.013987893238663673},{"text":"Yep.","start":613.83093,"end":614.33093,"sentiment":"neutral","sentiment_score":0.2467430830001831},{"text":"Okay.","start":614.9509,"end":615.4309,"sentiment":"neutral","sentiment_score":0.30340373516082764}],"sentiment":"neutral","sentiment_score":0.07098423074930907,"num_words":10,"start":608.6309,"end":615.4309},{"sentences":[{"text":"Thank you.","start":615.4309,"end":616.17096,"sentiment":"positive","sentiment_score":0.7530491948127747}],"sentiment":"positive","sentiment_score":0.7530491948127747,"num_words":2,"start":615.4309,"end":616.17096}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. Is that Steve?\n\nChannel 1: Yeah.\n\nChannel 0: Steve, hi. My name is Mike Burns. I'm the general manager at Cooler Bar Care.\n\nChannel 1: Yep.\n\nChannel 0: I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you.\n\nChannel 1: How do you know the $50 in it?\n\nChannel 0: Because she has opened it and found the money in it.\n\nChannel 1: Yeah. Yeah. That's good. Yeah.\n\nChannel 0: We look. She's not allowed to accept the money.\n\nChannel 1: Yeah. It's\n\nChannel 0: We\n\nChannel 1: got it's got absolutely nothing to do with you, though. I'm\n\nChannel 0: well,\n\nChannel 1: not I'm not being rude when I say that. I mean, it's had absolutely nothing to do with Coolabah. It just happens to be the address where I know I could leave it for her. It's to do with me collapsing and all but dying at Woolworths, and she came to my aid and helped me until an ambulance whipped me off the hospital. Alright?\n\nChannel 0: No. I\n\nChannel 1: So\n\nChannel 0: understand.\n\nChannel 1: it it it okay. So nothing, and it's not being rude. It's nothing to do with cooler bar. The fact that she works at cooler bar is I knew she had a cooler bar uniform on.\n\nChannel 0: No. And I understand that. And she's\n\nChannel 1: Yeah.\n\nChannel 0: very, very grateful, and she's more than\n\nChannel 1: Yep.\n\nChannel 0: happy to keep the card. But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents.\n\nChannel 1: Even even though it's nothing to do with you.\n\nChannel 0: Yeah. I understand\n\nChannel 1: I mean\n\nChannel 0: that's\n\nChannel 1: I mean,\n\nChannel 0: a bit\n\nChannel 1: you\n\nChannel 0: of\n\nChannel 1: do\n\nChannel 0: a gray\n\nChannel 1: your drawers\n\nChannel 0: area.\n\nChannel 1: yeah. No. It's not gray. It's black and white, and you're on the black. It's got absolutely nothing to do.\n\nWhat what if I sent it in the mail and it turned up in the letterbox care of cooler bar? Would you then interfere with it?\n\nChannel 0: She she brought it\n\nChannel 1: Would\n\nChannel 0: to me.\n\nChannel 1: no.\n\nChannel 0: So\n\nChannel 1: Yeah.\n\nChannel 0: it wasn't\n\nChannel 1: I know.\n\nChannel 0: me interfering with it\n\nChannel 1: Yeah. Well, you are now.\n\nChannel 0: because she she did the right thing and brought it to me and said, well, I've got this. It puts me in a difficult position because it's in breach of our policy, and she's correct.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: Okay.\n\nChannel 0: I've got the money here, which is in\n\nChannel 1: Yeah.\n\nChannel 0: the Admin Building.\n\nChannel 1: Yeah.\n\nChannel 0: Is it convenient for you to call in and pick it up, the money?\n\nChannel 1: Yeah. I yeah. I will do. You're the gen you're the manager there, are you?\n\nChannel 0: I am the general manager for operations. Yes. Mike.\n\nChannel 1: Yeah. What what is it Amanda Crook, used to be? Or\n\nChannel 0: Amanda's the CEO now.\n\nChannel 1: yeah. Yeah. Okay. Okay. Right.\n\nWell, I will drop in, and\n\nChannel 0: Okay.\n\nChannel 1: I'll I'll I'll meet Taylor myself at some stage and express\n\nChannel 0: Yeah.\n\nChannel 1: my and express my gratitude off the grounds. Yeah.\n\nChannel 0: That would be lovely.\n\nChannel 1: Yeah. Okay. Now I've got one other query to do with nothing. My wife was here for a couple of years.\n\nChannel 0: Yes.\n\nChannel 1: Alright. In the service department, Apartment Number 1. Alright.\n\nChannel 0: Yes.\n\nChannel 1: And I brought I brought her home because she was getting worse, and I had her here for two years. We kept the service department going and paying for\n\nChannel 0: Right.\n\nChannel 1: her. I'm the one because she's my wife, you see.\n\nChannel 0: Mhmm.\n\nChannel 1: And I put the money in originally, the 70 odd grand, you know, when you when you sign up that that money.\n\nChannel 0: Yes.\n\nChannel 1: And they use half of it, and the other half's kept in the trust. Alright? But when she died, I went and saw your people there, and they gave me permission and said, yes. Go in there. Get all of the stuff.\n\nTake it out. All of her furniture, clothing, private things, which involved a safe with several thousand dollars in it underneath the sink, plus several thousand dollars worth of artwork. Okay? Now\n\nChannel 0: Right.\n\nChannel 1: that was all that was all okay. Alright? Now I've said, okay. I would like the money returned that's left, the 30 odd thousand. And they won't return it because I've got to get probate to prove\n\nChannel 0: Yes.\n\nChannel 1: that I am because there wasn't a list a list a will.\n\nChannel 0: Right.\n\nChannel 1: Alright? I've been to the probate people, and I spoke to them, the the lawyers, and the paralegal listened to all of the information and said, right. Well, you gotta make an appointment. And I said, yeah. Well, they tell me what it's gonna cost, and they said, well, you gotta pay for that.\n\nI said, I've just told you everything. She said, yeah. But you gotta tell a lawyer. It's $440, and I'll give you a quote, and it'll be about $3. And that's just to get probate so I can get her money.\n\nNow I'd like to know why you people let me, an unprobated person, go in and take many thousands of dollars worth of gear out of her place. I'd like to know why.\n\nChannel 0: Steve, it's not a question I can answer, obviously.\n\nChannel 1: No. I I know. And it's this department, that department, every other department. But can you see the the hypocrisy in that?\n\nChannel 0: I can. And I guess\n\nChannel 1: Several thousand many thousands of dollars in a safe and in artwork.\n\nChannel 0: I can definitely see the the problem with that. And if I'm honest, I believe what should have happened is that, potentially, you should have had to obtain probate before you took any of it.\n\nChannel 1: Yeah. Exactly. But\n\nChannel 0: The the\n\nChannel 1: you\n\nChannel 0: problem\n\nChannel 1: see that that\n\nChannel 0: being\n\nChannel 1: was alright. That was alright because I was cleaning the place out so it could be\n\nChannel 0: yes.\n\nChannel 1: re lit.\n\nChannel 0: Correct.\n\nChannel 1: But when it comes to the money, that's of no advantage. So, no, I'm not allowed to.\n\nChannel 0: No. And I can understand why that is a problem. I get it. And I it's also a problem for us because, obviously, we can't store things for people. So\n\nChannel 1: No.\n\nChannel 0: we do need things removing, but\n\nChannel 1: Yeah.\n\nChannel 0: I\n\nChannel 1: But\n\nChannel 0: do\n\nChannel 1: yeah. But that's that's just a corporate excuse. We don't go along with those anymore.\n\nChannel 0: well,\n\nChannel 1: A\n\nChannel 0: I'm\n\nChannel 1: fact's\n\nChannel 0: not saying\n\nChannel 1: a\n\nChannel 0: it's\n\nChannel 1: fact.\n\nChannel 0: an excuse.\n\nChannel 1: Law\n\nChannel 0: I'm\n\nChannel 1: law\n\nChannel 0: just saying it's\n\nChannel 1: law is law. It's not corporate spin. It's law. It's\n\nChannel 0: how\n\nChannel 1: the\n\nChannel 0: would\n\nChannel 1: law.\n\nChannel 0: how would you like me to answer this instead? I'm being just\n\nChannel 1: Well,\n\nChannel 0: being\n\nChannel 1: I'd like\n\nChannel 0: practical.\n\nChannel 1: an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife. I was there every bloody day. I know Sharon. I know all of those people extremely well. Everyone there.\n\nI\n\nChannel 0: Yep.\n\nChannel 1: know Carolyn. I know all of them. They knew I was her husband, and yet you've grown the line and said, no. You've got to spend well over 3,000 to get probate, but it suits us to get stuff cleaned out and as many thousands of dollars worth of her stuff in there, you can do that. We won't we won't mention probate because we want it empty.\n\nChannel 0: Okay. Steve, can I ask how long ago this was?\n\nChannel 1: About six months now.\n\nChannel 0: Six\n\nChannel 1: And\n\nChannel 0: months.\n\nChannel 1: I've I've been in hospital, obviously, with the various things, and that's why I'm saying thank you to Taylor.\n\nChannel 0: Sure.\n\nChannel 1: She she helped me, and I've been in and out of hospital. I've had all sorts of health problems, and I'll just put this on the back burner because I can't deal with too many things at once.\n\nChannel 0: No. Okay. I think probably the best way forward then is if you want, I can get the right person to give you a callback.\n\nChannel 1: Yeah. I've\n\nChannel 0: And\n\nChannel 1: I've\n\nChannel 0: then\n\nChannel 1: spoke\n\nChannel 0: we\n\nChannel 1: I've spoken I've spoken to that lady. I've forgotten her name. The one that's in charge of overseeing the the finances.\n\nChannel 0: Is that Helen?\n\nChannel 1: Yeah. That's a\n\nChannel 0: Okay.\n\nChannel 1: she's the one that said you've gotta go and get probate.\n\nChannel 0: Yes.\n\nChannel 1: But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife.\n\nChannel 0: I think the issue is not proving that she's your wife. It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate.\n\nChannel 1: Yeah.\n\nChannel 0: It's\n\nChannel 1: Well,\n\nChannel 0: not\n\nChannel 1: that would have that that would have applied to her thousands\n\nChannel 0: it would've.\n\nChannel 1: of dollars worth of artwork, wouldn't it?\n\nChannel 0: It would've, and I don't disagree with you on that.\n\nChannel 1: So it's a bit hypocritical. I'm just a bit annoyed that I've now gotta go and spend thousands that I haven't got. In the midst of bloody all this medical crap I'm going through, just to try and get it sorted out.\n\nChannel 0: What what what can I do practically to\n\nChannel 1: I\n\nChannel 0: try\n\nChannel 1: I\n\nChannel 0: and\n\nChannel 1: I don't I I really don't know because I'm not on that side of the fence. You know? I I can't provide answers. I can only provide what's wrong what what I see is wrong. Any anyway, something to something to chew on and\n\nChannel 0: Look? Absolutely. Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in? Or\n\nChannel 1: well, today is actually the only day I've got clearer medical sets up. So I'll come and\n\nChannel 0: I\n\nChannel 1: when would suit you?\n\nChannel 0: am free between around 01:30 and three. And\n\nChannel 1: Okay. I'll come in just after 01:30. You'll be in the front office there, will\n\nChannel 0: It's not in the main reception. It's in the little admin office where like, where Amanda used to be or is.\n\nChannel 1: you?\n\nChannel 0: So as\n\nChannel 1: Yeah. Yeah. Yeah. Nick yeah. There's your park there and you walk down a little island.\n\nChannel 0: yes.\n\nChannel 1: If you go\n\nChannel 0: Yep.\n\nChannel 1: a bit further, you get to the HR department.\n\nChannel 0: Yes. That's the one. Yep.\n\nChannel 1: Yep.\n\nChannel 0: Yep.\n\nChannel 1: Okay.\n\nChannel 0: I'll\n\nChannel 1: Around\n\nChannel 0: be here.\n\nChannel 1: about yeah. Around about 01:30 ish.\n\nChannel 0: 01:30. Fantastic. Alright. We'll see you\n\nChannel 1: Yep.\n\nChannel 0: then.\n\nChannel 1: Okay. Thank you.\n\nChannel 0: Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.32,"end":2.82,"sentiment":"neutral","sentiment_score":0.011392058804631231}],"sentiment":"neutral","sentiment_score":0.011392058804631231,"channel":1,"num_words":1,"start":2.32,"end":2.82},{"sentences":[{"text":"Oh, hi.","start":4.08,"end":4.48,"sentiment":"neutral","sentiment_score":0.02468148898333311},{"text":"Is that Steve?","start":4.48,"end":5.38,"sentiment":"neutral","sentiment_score":0.02178926393389702}],"sentiment":"neutral","sentiment_score":0.022946153953671455,"channel":0,"num_words":5,"start":4.08,"end":5.38},{"sentences":[{"text":"Yeah.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.034401215612888336}],"sentiment":"neutral","sentiment_score":0.034401215612888336,"channel":1,"num_words":1,"start":6.24,"end":6.74},{"sentences":[{"text":"Steve, hi.","start":7.2,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.046759387478232384},{"text":"My name is Mike Burns.","start":7.8399997,"end":9.28,"sentiment":"neutral","sentiment_score":0.05855756774544716},{"text":"I'm the general manager at Cooler Bar Care.","start":9.28,"end":12.5,"sentiment":"neutral","sentiment_score":0.06412965059280396}],"sentiment":"neutral","sentiment_score":0.059956254561742146,"channel":0,"num_words":15,"start":7.2,"end":12.5},{"sentences":[{"text":"Yep.","start":13.28,"end":13.605,"sentiment":"neutral","sentiment_score":0.1724444478750229}],"sentiment":"neutral","sentiment_score":0.1724444478750229,"channel":1,"num_words":1,"start":13.28,"end":13.605},{"sentences":[{"text":"I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you.","start":13.775,"end":24.835,"sentiment":"neutral","sentiment_score":0.27304152299960455}],"sentiment":"neutral","sentiment_score":0.27304152299960455,"channel":0,"num_words":30,"start":13.775,"end":24.835},{"sentences":[{"text":"How do you know the $50 in it?","start":26.74,"end":28.92,"sentiment":"neutral","sentiment_score":0.0488965199328959}],"sentiment":"neutral","sentiment_score":0.0488965199328959,"channel":1,"num_words":8,"start":26.74,"end":28.92},{"sentences":[{"text":"Because she has opened it and found the money in it.","start":29.27,"end":33.37,"sentiment":"neutral","sentiment_score":0.0390706326473843}],"sentiment":"neutral","sentiment_score":0.0390706326473843,"channel":0,"num_words":11,"start":29.27,"end":33.37},{"sentences":[{"text":"Yeah.","start":33.06,"end":33.38,"sentiment":"neutral","sentiment_score":0.12084897607564926},{"text":"Yeah.","start":33.38,"end":33.62,"sentiment":"neutral","sentiment_score":0.16433173418045044},{"text":"That's good.","start":33.62,"end":34.34,"sentiment":"positive","sentiment_score":0.3534882515668869},{"text":"Yeah.","start":34.34,"end":34.84,"sentiment":"neutral","sentiment_score":0.03397390991449356}],"sentiment":"neutral","sentiment_score":0.20522622466087342,"channel":1,"num_words":5,"start":33.06,"end":34.84},{"sentences":[{"text":"We look.","start":35.989998,"end":37.129997,"sentiment":"neutral","sentiment_score":-0.015454087406396866},{"text":"She's not allowed to accept the money.","start":37.51,"end":39.93,"sentiment":"negative","sentiment_score":-0.35929635167121887}],"sentiment":"neutral","sentiment_score":-0.28288695961236954,"channel":0,"num_words":9,"start":35.989998,"end":39.93},{"sentences":[{"text":"Yeah.","start":41.245,"end":41.565,"sentiment":"neutral","sentiment_score":-0.09320737421512604},{"text":"It's","start":41.565,"end":41.645,"sentiment":"neutral","sentiment_score":-0.08060771226882935}],"sentiment":"neutral","sentiment_score":-0.08690754324197769,"channel":1,"num_words":2,"start":41.245,"end":41.645},{"sentences":[{"text":"We","start":41.605,"end":41.925,"sentiment":"neutral","sentiment_score":-0.12821266055107117}],"sentiment":"neutral","sentiment_score":-0.12821266055107117,"channel":0,"num_words":1,"start":41.605,"end":41.925},{"sentences":[{"text":"got it's got absolutely nothing to do with you, though.","start":41.645,"end":44.704998,"sentiment":"neutral","sentiment_score":-0.18804072290658952},{"text":"I'm","start":45.165,"end":45.405,"sentiment":"neutral","sentiment_score":-0.0020339637994766235}],"sentiment":"neutral","sentiment_score":-0.1711310175332156,"channel":1,"num_words":11,"start":41.645,"end":45.405},{"sentences":[{"text":"well,","start":45.285,"end":45.785,"sentiment":"neutral","sentiment_score":-0.009869284927845}],"sentiment":"neutral","sentiment_score":-0.009869284927845,"channel":0,"num_words":1,"start":45.285,"end":45.785},{"sentences":[{"text":"not I'm not being rude when I say that.","start":45.405,"end":47.165,"sentiment":"neutral","sentiment_score":-0.08307550185256535},{"text":"I mean, it's had absolutely nothing to do with Coolabah.","start":47.165,"end":50.305,"sentiment":"neutral","sentiment_score":-0.09501137360930442},{"text":"It just happens to be the address where I know I could leave it for her.","start":50.524998,"end":56.065,"sentiment":"neutral","sentiment_score":-0.030150556936860085},{"text":"It's to do with me collapsing and all but dying at Woolworths, and she came to my aid and helped me until an ambulance whipped me off the hospital.","start":56.480003,"end":66.740005,"sentiment":"neutral","sentiment_score":-0.039437711495777655},{"text":"Alright?","start":67.36,"end":67.840004,"sentiment":"neutral","sentiment_score":0.01802251487970352}],"sentiment":"neutral","sentiment_score":-0.050859588957749884,"channel":1,"num_words":65,"start":45.405,"end":67.840004},{"sentences":[{"text":"No.","start":67.51,"end":67.83,"sentiment":"neutral","sentiment_score":-0.0905967503786087},{"text":"I","start":67.83,"end":67.99,"sentiment":"neutral","sentiment_score":-0.05633723735809326}],"sentiment":"neutral","sentiment_score":-0.07346699386835098,"channel":0,"num_words":2,"start":67.51,"end":67.99},{"sentences":[{"text":"So","start":67.840004,"end":68.16,"sentiment":"neutral","sentiment_score":-0.03610789775848389}],"sentiment":"neutral","sentiment_score":-0.03610789775848389,"channel":1,"num_words":1,"start":67.840004,"end":68.16},{"sentences":[{"text":"understand.","start":67.99,"end":68.49,"sentiment":"neutral","sentiment_score":-0.023910939693450928}],"sentiment":"neutral","sentiment_score":-0.023910939693450928,"channel":0,"num_words":1,"start":67.99,"end":68.49},{"sentences":[{"text":"it it it okay.","start":68.16,"end":69.28,"sentiment":"neutral","sentiment_score":0.04210697486996651},{"text":"So nothing, and it's not being rude.","start":69.28,"end":71.895004,"sentiment":"neutral","sentiment_score":-0.07189024239778519},{"text":"It's nothing to do with cooler bar.","start":71.895004,"end":73.835,"sentiment":"neutral","sentiment_score":-0.10128886039767947},{"text":"The fact that she works at cooler bar is I knew she had a cooler bar uniform on.","start":75.095,"end":79.355,"sentiment":"neutral","sentiment_score":-0.012786197890010145}],"sentiment":"neutral","sentiment_score":-0.03538826061412692,"channel":1,"num_words":36,"start":68.16,"end":79.355},{"sentences":[{"text":"No.","start":80.674995,"end":80.994995,"sentiment":"neutral","sentiment_score":-0.06041263788938522},{"text":"And I understand that.","start":80.994995,"end":82.375,"sentiment":"neutral","sentiment_score":-0.03869371535256505},{"text":"And she's","start":82.515,"end":82.994995,"sentiment":"neutral","sentiment_score":0.0030022207647562036}],"sentiment":"neutral","sentiment_score":-0.02988329396716186,"channel":0,"num_words":7,"start":80.674995,"end":82.994995},{"sentences":[{"text":"Yeah.","start":82.855,"end":83.355,"sentiment":"neutral","sentiment_score":0.1501123607158661}],"sentiment":"neutral","sentiment_score":0.1501123607158661,"channel":1,"num_words":1,"start":82.855,"end":83.355},{"sentences":[{"text":"very, very grateful, and she's more than","start":82.994995,"end":85.395,"sentiment":"positive","sentiment_score":0.3717293015548161}],"sentiment":"positive","sentiment_score":0.3717293015548161,"channel":0,"num_words":7,"start":82.994995,"end":85.395},{"sentences":[{"text":"Yep.","start":85.255005,"end":85.62,"sentiment":"neutral","sentiment_score":0.2216387689113617}],"sentiment":"neutral","sentiment_score":0.2216387689113617,"channel":1,"num_words":1,"start":85.255005,"end":85.62},{"sentences":[{"text":"happy to keep the card.","start":85.395,"end":86.854996,"sentiment":"neutral","sentiment_score":0.27636609971523285},{"text":"But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents.","start":87.76,"end":95.78,"sentiment":"neutral","sentiment_score":-0.18315325033935634}],"sentiment":"neutral","sentiment_score":-0.0980570744033213,"channel":0,"num_words":27,"start":85.395,"end":95.78},{"sentences":[{"text":"Even even though it's nothing to do with you.","start":97.700005,"end":99.705,"sentiment":"neutral","sentiment_score":-0.13929993162552515}],"sentiment":"neutral","sentiment_score":-0.13929993162552515,"channel":1,"num_words":9,"start":97.700005,"end":99.705},{"sentences":[{"text":"Yeah.","start":101.595,"end":101.915,"sentiment":"neutral","sentiment_score":-0.05749963968992233},{"text":"I understand","start":101.915,"end":102.635,"sentiment":"neutral","sentiment_score":-0.09742307662963867}],"sentiment":"neutral","sentiment_score":-0.08411526431639989,"channel":0,"num_words":3,"start":101.595,"end":102.635},{"sentences":[{"text":"I mean","start":102.265,"end":102.665,"sentiment":"neutral","sentiment_score":-0.13504988327622414}],"sentiment":"neutral","sentiment_score":-0.13504988327622414,"channel":1,"num_words":2,"start":102.265,"end":102.665},{"sentences":[{"text":"that's","start":102.635,"end":102.875,"sentiment":"neutral","sentiment_score":-0.1264992654323578}],"sentiment":"neutral","sentiment_score":-0.1264992654323578,"channel":0,"num_words":1,"start":102.635,"end":102.875},{"sentences":[{"text":"I mean,","start":102.665,"end":102.985,"sentiment":"neutral","sentiment_score":-0.15081167221069336}],"sentiment":"neutral","sentiment_score":-0.15081167221069336,"channel":1,"num_words":2,"start":102.665,"end":102.985},{"sentences":[{"text":"a bit","start":102.875,"end":103.115005,"sentiment":"neutral","sentiment_score":-0.13679203391075134}],"sentiment":"neutral","sentiment_score":-0.13679203391075134,"channel":0,"num_words":2,"start":102.875,"end":103.115005},{"sentences":[{"text":"you","start":102.985,"end":103.145004,"sentiment":"neutral","sentiment_score":-0.1339874416589737}],"sentiment":"neutral","sentiment_score":-0.1339874416589737,"channel":1,"num_words":1,"start":102.985,"end":103.145004},{"sentences":[{"text":"of","start":103.115005,"end":103.195,"sentiment":"neutral","sentiment_score":-0.14330711960792542}],"sentiment":"neutral","sentiment_score":-0.14330711960792542,"channel":0,"num_words":1,"start":103.115005,"end":103.195},{"sentences":[{"text":"do","start":103.145004,"end":103.225,"sentiment":"neutral","sentiment_score":-0.15169575810432434}],"sentiment":"neutral","sentiment_score":-0.15169575810432434,"channel":1,"num_words":1,"start":103.145004,"end":103.225},{"sentences":[{"text":"a gray","start":103.195,"end":103.755005,"sentiment":"neutral","sentiment_score":-0.14800523221492767}],"sentiment":"neutral","sentiment_score":-0.14800523221492767,"channel":0,"num_words":2,"start":103.195,"end":103.755005},{"sentences":[{"text":"your drawers","start":103.385,"end":104.045,"sentiment":"neutral","sentiment_score":-0.1346297524869442}],"sentiment":"neutral","sentiment_score":-0.1346297524869442,"channel":1,"num_words":2,"start":103.385,"end":104.045},{"sentences":[{"text":"area.","start":103.755005,"end":104.255005,"sentiment":"neutral","sentiment_score":-0.11468967795372008}],"sentiment":"neutral","sentiment_score":-0.11468967795372008,"channel":0,"num_words":1,"start":103.755005,"end":104.255005},{"sentences":[{"text":"yeah.","start":104.265,"end":104.585,"sentiment":"neutral","sentiment_score":-0.07684588432312012},{"text":"No.","start":104.585,"end":104.745,"sentiment":"neutral","sentiment_score":-0.1843479871749878},{"text":"It's not gray.","start":104.745,"end":105.805,"sentiment":"neutral","sentiment_score":-0.20479210217793783},{"text":"It's black and white, and you're on the black.","start":106.105,"end":108.445,"sentiment":"neutral","sentiment_score":-0.19143809212578666},{"text":"It's got absolutely nothing to do.","start":108.905,"end":111.065,"sentiment":"negative","sentiment_score":-0.3796043246984482}],"sentiment":"neutral","sentiment_score":-0.24380694776773454,"channel":1,"num_words":20,"start":104.265,"end":111.065},{"sentences":[{"text":"What what if I sent it in the mail and it turned up in the letterbox care of cooler bar?","start":111.065,"end":116.67,"sentiment":"negative","sentiment_score":-0.3350250035524368},{"text":"Would you then interfere with it?","start":116.89,"end":119.549995,"sentiment":"negative","sentiment_score":-0.3769494965672493}],"sentiment":"negative","sentiment_score":-0.3446998865558551,"channel":1,"num_words":26,"start":111.065,"end":119.549995},{"sentences":[{"text":"She she brought it","start":119.45,"end":120.65,"sentiment":"neutral","sentiment_score":-0.22526396811008453}],"sentiment":"neutral","sentiment_score":-0.22526396811008453,"channel":0,"num_words":4,"start":119.45,"end":120.65},{"sentences":[{"text":"Would","start":120.649994,"end":120.89,"sentiment":"neutral","sentiment_score":-0.22636505961418152}],"sentiment":"neutral","sentiment_score":-0.22636505961418152,"channel":1,"num_words":1,"start":120.649994,"end":120.89},{"sentences":[{"text":"to me.","start":120.65,"end":121.05,"sentiment":"neutral","sentiment_score":-0.2178520560264587}],"sentiment":"neutral","sentiment_score":-0.2178520560264587,"channel":0,"num_words":2,"start":120.65,"end":121.05},{"sentences":[{"text":"no.","start":121.049995,"end":121.29,"sentiment":"neutral","sentiment_score":-0.19480669498443604}],"sentiment":"neutral","sentiment_score":-0.19480669498443604,"channel":1,"num_words":1,"start":121.049995,"end":121.29},{"sentences":[{"text":"So","start":121.05,"end":121.37,"sentiment":"neutral","sentiment_score":-0.15479756891727448}],"sentiment":"neutral","sentiment_score":-0.15479756891727448,"channel":0,"num_words":1,"start":121.05,"end":121.37},{"sentences":[{"text":"Yeah.","start":121.29,"end":121.61,"sentiment":"neutral","sentiment_score":-0.14667494595050812}],"sentiment":"neutral","sentiment_score":-0.14667494595050812,"channel":1,"num_words":1,"start":121.29,"end":121.61},{"sentences":[{"text":"it wasn't","start":121.37,"end":121.85,"sentiment":"neutral","sentiment_score":-0.20875006169080734}],"sentiment":"neutral","sentiment_score":-0.20875006169080734,"channel":0,"num_words":2,"start":121.37,"end":121.85},{"sentences":[{"text":"I know.","start":121.61,"end":122.27,"sentiment":"neutral","sentiment_score":-0.1519649401307106}],"sentiment":"neutral","sentiment_score":-0.1519649401307106,"channel":1,"num_words":2,"start":121.61,"end":122.27},{"sentences":[{"text":"me interfering with it","start":121.85,"end":123.39,"sentiment":"neutral","sentiment_score":-0.09636713191866875}],"sentiment":"neutral","sentiment_score":-0.09636713191866875,"channel":0,"num_words":4,"start":121.85,"end":123.39},{"sentences":[{"text":"Yeah.","start":123.85,"end":124.009995,"sentiment":"neutral","sentiment_score":-0.10759824514389038},{"text":"Well, you are now.","start":124.009995,"end":125.149994,"sentiment":"neutral","sentiment_score":-0.23413868248462677}],"sentiment":"neutral","sentiment_score":-0.2088305950164795,"channel":1,"num_words":5,"start":123.85,"end":125.149994},{"sentences":[{"text":"because she she did the right thing and brought it to me and said, well, I've got this.","start":125.755005,"end":129.115,"sentiment":"negative","sentiment_score":-0.48287824127409196},{"text":"It puts me in a difficult position because it's in breach of our policy, and she's correct.","start":129.115,"end":134.335,"sentiment":"negative","sentiment_score":-0.6376853567712447}],"sentiment":"negative","sentiment_score":-0.5580702688012804,"channel":0,"num_words":35,"start":125.755005,"end":134.335},{"sentences":[{"text":"Yeah.","start":134.345,"end":134.825,"sentiment":"neutral","sentiment_score":-0.07019777595996857}],"sentiment":"neutral","sentiment_score":-0.07019777595996857,"channel":1,"num_words":1,"start":134.345,"end":134.825},{"sentences":[{"text":"So","start":134.395,"end":134.895,"sentiment":"neutral","sentiment_score":-0.03345678746700287}],"sentiment":"neutral","sentiment_score":-0.03345678746700287,"channel":0,"num_words":1,"start":134.395,"end":134.895},{"sentences":[{"text":"Okay.","start":134.825,"end":135.325,"sentiment":"neutral","sentiment_score":-0.021659765392541885}],"sentiment":"neutral","sentiment_score":-0.021659765392541885,"channel":1,"num_words":1,"start":134.825,"end":135.325},{"sentences":[{"text":"I've got the money here, which is in","start":138.36,"end":140.36,"sentiment":"neutral","sentiment_score":0.013942679855972528}],"sentiment":"neutral","sentiment_score":0.013942679855972528,"channel":0,"num_words":8,"start":138.36,"end":140.36},{"sentences":[{"text":"Yeah.","start":140.345,"end":140.7,"sentiment":"neutral","sentiment_score":0.020502876490354534}],"sentiment":"neutral","sentiment_score":0.020502876490354534,"channel":1,"num_words":1,"start":140.345,"end":140.7},{"sentences":[{"text":"the Admin Building.","start":140.36,"end":141.58,"sentiment":"neutral","sentiment_score":0.018786371996005375}],"sentiment":"neutral","sentiment_score":0.018786371996005375,"channel":0,"num_words":3,"start":140.36,"end":141.58},{"sentences":[{"text":"Yeah.","start":142.22,"end":142.72,"sentiment":"neutral","sentiment_score":0.05841802805662155}],"sentiment":"neutral","sentiment_score":0.05841802805662155,"channel":1,"num_words":1,"start":142.22,"end":142.72},{"sentences":[{"text":"Is it convenient for you to call in and pick it up, the money?","start":143.24,"end":147.58,"sentiment":"neutral","sentiment_score":0.0680260554488216}],"sentiment":"neutral","sentiment_score":0.0680260554488216,"channel":0,"num_words":14,"start":143.24,"end":147.58},{"sentences":[{"text":"Yeah.","start":147.18,"end":147.5,"sentiment":"neutral","sentiment_score":0.02855381742119789},{"text":"I yeah.","start":147.5,"end":148.06,"sentiment":"neutral","sentiment_score":0.038351479917764664},{"text":"I will do.","start":148.06,"end":148.62,"sentiment":"neutral","sentiment_score":0.06257929901281993},{"text":"You're the gen you're the manager there, are you?","start":148.62,"end":151.04,"sentiment":"neutral","sentiment_score":0.0280586416936583}],"sentiment":"neutral","sentiment_score":0.03636816330254078,"channel":1,"num_words":15,"start":147.18,"end":151.04},{"sentences":[{"text":"I am the general manager for operations.","start":151.465,"end":153.72499,"sentiment":"neutral","sentiment_score":0.017030838876962662},{"text":"Yes.","start":153.785,"end":154.105,"sentiment":"neutral","sentiment_score":0.0221320316195488},{"text":"Mike.","start":154.105,"end":154.605,"sentiment":"neutral","sentiment_score":0.014205479994416235}],"sentiment":"neutral","sentiment_score":0.017283709305855963,"channel":0,"num_words":9,"start":151.465,"end":154.605},{"sentences":[{"text":"Yeah.","start":154.765,"end":155.08499,"sentiment":"neutral","sentiment_score":0.012417513877153397},{"text":"What what is it Amanda Crook, used to be?","start":155.08499,"end":158.28499,"sentiment":"neutral","sentiment_score":-0.00034732572061734065},{"text":"Or","start":158.28499,"end":158.78499,"sentiment":"neutral","sentiment_score":-0.0028154700994491577}],"sentiment":"neutral","sentiment_score":0.0005887374811043793,"channel":1,"num_words":11,"start":154.765,"end":158.78499},{"sentences":[{"text":"Amanda's the CEO now.","start":159.785,"end":161.565,"sentiment":"neutral","sentiment_score":-0.004309292125981301}],"sentiment":"neutral","sentiment_score":-0.004309292125981301,"channel":0,"num_words":4,"start":159.785,"end":161.565},{"sentences":[{"text":"yeah.","start":161.805,"end":162.125,"sentiment":"neutral","sentiment_score":0.00945492647588253},{"text":"Yeah.","start":162.125,"end":162.44499,"sentiment":"neutral","sentiment_score":0.015777327120304108},{"text":"Okay.","start":162.44499,"end":162.94499,"sentiment":"neutral","sentiment_score":0.023843981325626373},{"text":"Okay.","start":163.72499,"end":164.205,"sentiment":"neutral","sentiment_score":0.028052739799022675},{"text":"Right.","start":164.205,"end":164.44499,"sentiment":"neutral","sentiment_score":0.034699805080890656}],"sentiment":"neutral","sentiment_score":0.02236575596034527,"channel":1,"num_words":5,"start":161.805,"end":164.44499},{"sentences":[{"text":"Well, I will drop in, and","start":164.44499,"end":166.305,"sentiment":"neutral","sentiment_score":0.04017688830693563}],"sentiment":"neutral","sentiment_score":0.04017688830693563,"channel":1,"num_words":6,"start":164.44499,"end":166.305},{"sentences":[{"text":"Okay.","start":166.37,"end":166.87,"sentiment":"neutral","sentiment_score":0.04196852445602417}],"sentiment":"neutral","sentiment_score":0.04196852445602417,"channel":0,"num_words":1,"start":166.37,"end":166.87},{"sentences":[{"text":"I'll I'll I'll meet Taylor myself at some stage and express","start":167.165,"end":171.72,"sentiment":"neutral","sentiment_score":0.060092254795811394}],"sentiment":"neutral","sentiment_score":0.060092254795811394,"channel":1,"num_words":11,"start":167.165,"end":171.72},{"sentences":[{"text":"Yeah.","start":171.33,"end":171.83,"sentiment":"neutral","sentiment_score":0.17463287711143494}],"sentiment":"neutral","sentiment_score":0.17463287711143494,"channel":0,"num_words":1,"start":171.33,"end":171.83},{"sentences":[{"text":"my and express my gratitude off the grounds.","start":171.72,"end":174.78001,"sentiment":"neutral","sentiment_score":0.30314592458307743},{"text":"Yeah.","start":177.08,"end":177.58,"sentiment":"positive","sentiment_score":0.4278504252433777}],"sentiment":"neutral","sentiment_score":0.31700198021199966,"channel":1,"num_words":9,"start":171.72,"end":177.58},{"sentences":[{"text":"That would be lovely.","start":177.09,"end":178.31,"sentiment":"positive","sentiment_score":0.5560800582170486}],"sentiment":"positive","sentiment_score":0.5560800582170486,"channel":0,"num_words":4,"start":177.09,"end":178.31},{"sentences":[{"text":"Yeah.","start":178.52,"end":178.76001,"sentiment":"neutral","sentiment_score":0.12742555141448977},{"text":"Okay.","start":178.76001,"end":179.0,"sentiment":"neutral","sentiment_score":0.042790934443473816},{"text":"Now I've got one other query to do with nothing.","start":179.0,"end":181.24,"sentiment":"neutral","sentiment_score":-0.06266498155891895},{"text":"My wife was here for a couple of years.","start":181.24,"end":183.375,"sentiment":"neutral","sentiment_score":-0.07079795706603262}],"sentiment":"neutral","sentiment_score":-0.052076902063119976,"channel":1,"num_words":21,"start":178.52,"end":183.375},{"sentences":[{"text":"Yes.","start":183.845,"end":184.345,"sentiment":"neutral","sentiment_score":0.0039024390280246735}],"sentiment":"neutral","sentiment_score":0.0039024390280246735,"channel":0,"num_words":1,"start":183.845,"end":184.345},{"sentences":[{"text":"Alright.","start":184.735,"end":185.055,"sentiment":"neutral","sentiment_score":0.009127422235906124},{"text":"In the service department, Apartment Number 1.","start":185.055,"end":188.035,"sentiment":"neutral","sentiment_score":0.003625981177070311},{"text":"Alright.","start":188.895,"end":189.295,"sentiment":"neutral","sentiment_score":0.013678906485438349}],"sentiment":"neutral","sentiment_score":0.005354244106759627,"channel":1,"num_words":9,"start":184.735,"end":189.295},{"sentences":[{"text":"Yes.","start":189.125,"end":189.625,"sentiment":"neutral","sentiment_score":0.007279031910002232}],"sentiment":"neutral","sentiment_score":0.007279031910002232,"channel":0,"num_words":1,"start":189.125,"end":189.625},{"sentences":[{"text":"And I brought I brought her home because she was getting worse, and I had her here for two years.","start":189.295,"end":194.335,"sentiment":"neutral","sentiment_score":-0.10647985422983766},{"text":"We kept the service department going and paying for","start":194.335,"end":197.155,"sentiment":"neutral","sentiment_score":-0.023399727212058172}],"sentiment":"neutral","sentiment_score":-0.0806963665346647,"channel":1,"num_words":29,"start":189.295,"end":197.155},{"sentences":[{"text":"Right.","start":197.68,"end":198.18,"sentiment":"neutral","sentiment_score":-0.01664583757519722}],"sentiment":"neutral","sentiment_score":-0.01664583757519722,"channel":0,"num_words":1,"start":197.68,"end":198.18},{"sentences":[{"text":"her.","start":198.93001,"end":199.01001,"sentiment":"neutral","sentiment_score":-0.027950245887041092},{"text":"I'm the one because she's my wife, you see.","start":199.01001,"end":201.59001,"sentiment":"neutral","sentiment_score":-0.024335218593478203}],"sentiment":"neutral","sentiment_score":-0.024696721322834493,"channel":1,"num_words":10,"start":198.93001,"end":201.59001},{"sentences":[{"text":"Mhmm.","start":202.0,"end":202.5,"sentiment":"neutral","sentiment_score":-0.02048908919095993}],"sentiment":"neutral","sentiment_score":-0.02048908919095993,"channel":0,"num_words":1,"start":202.0,"end":202.5},{"sentences":[{"text":"And I put the money in originally, the 70 odd grand, you know, when you when you sign up that that money.","start":202.05,"end":212.065,"sentiment":"neutral","sentiment_score":-0.03227102866565639}],"sentiment":"neutral","sentiment_score":-0.03227102866565639,"channel":1,"num_words":22,"start":202.05,"end":212.065},{"sentences":[{"text":"Yes.","start":212.615,"end":213.115,"sentiment":"neutral","sentiment_score":0.01473284512758255}],"sentiment":"neutral","sentiment_score":0.01473284512758255,"channel":0,"num_words":1,"start":212.615,"end":213.115},{"sentences":[{"text":"And they use half of it, and the other half's kept in the trust.","start":212.765,"end":215.965,"sentiment":"neutral","sentiment_score":-0.012052222953311034},{"text":"Alright?","start":215.965,"end":216.465,"sentiment":"neutral","sentiment_score":0.0057179806753993034},{"text":"But when she died, I went and saw your people there, and they gave me permission and said, yes.","start":217.08499,"end":225.42,"sentiment":"neutral","sentiment_score":-0.06898493711885653},{"text":"Go in there.","start":225.42,"end":226.06,"sentiment":"neutral","sentiment_score":-0.11627803494532903},{"text":"Get all of the stuff.","start":226.06,"end":227.09999,"sentiment":"neutral","sentiment_score":-0.14194485545158386}],"sentiment":"neutral","sentiment_score":-0.060292507810074655,"channel":1,"num_words":42,"start":212.765,"end":227.09999},{"sentences":[{"text":"Take it out.","start":227.09999,"end":227.92,"sentiment":"neutral","sentiment_score":-0.16973564525445303},{"text":"All of her furniture, clothing, private things, which involved a safe with several thousand dollars in it underneath the sink, plus several thousand dollars worth of artwork.","start":229.18,"end":244.025,"sentiment":"neutral","sentiment_score":-0.09545929412598964},{"text":"Okay?","start":244.08499,"end":244.58499,"sentiment":"neutral","sentiment_score":-0.003773247823119163},{"text":"Now","start":245.365,"end":245.605,"sentiment":"neutral","sentiment_score":0.0016816742718219757}],"sentiment":"neutral","sentiment_score":-0.09652185783488676,"channel":1,"num_words":32,"start":227.09999,"end":245.605},{"sentences":[{"text":"Right.","start":245.485,"end":245.985,"sentiment":"neutral","sentiment_score":0.03331056237220764}],"sentiment":"neutral","sentiment_score":0.03331056237220764,"channel":0,"num_words":1,"start":245.485,"end":245.985},{"sentences":[{"text":"that was all that was all okay.","start":245.605,"end":247.285,"sentiment":"neutral","sentiment_score":0.05422552249261311},{"text":"Alright?","start":247.285,"end":247.785,"sentiment":"neutral","sentiment_score":0.07186448574066162},{"text":"Now I've said, okay.","start":248.885,"end":250.745,"sentiment":"neutral","sentiment_score":0.013294043485075235},{"text":"I would like the money returned that's left, the 30 odd thousand.","start":251.11,"end":255.69,"sentiment":"neutral","sentiment_score":0.02482405724003911},{"text":"And they won't return it because I've got to get probate to prove","start":256.23,"end":259.93,"sentiment":"neutral","sentiment_score":-0.3102973917355904}],"sentiment":"neutral","sentiment_score":-0.08733400239332302,"channel":1,"num_words":37,"start":245.605,"end":259.93},{"sentences":[{"text":"Yes.","start":259.66,"end":260.16,"sentiment":"neutral","sentiment_score":-0.07175303250551224}],"sentiment":"neutral","sentiment_score":-0.07175303250551224,"channel":0,"num_words":1,"start":259.66,"end":260.16},{"sentences":[{"text":"that I am because there wasn't a list a list a will.","start":260.23,"end":264.16998,"sentiment":"neutral","sentiment_score":-0.14845865778625011}],"sentiment":"neutral","sentiment_score":-0.14845865778625011,"channel":1,"num_words":12,"start":260.23,"end":264.16998},{"sentences":[{"text":"Right.","start":264.215,"end":264.715,"sentiment":"neutral","sentiment_score":-0.02513492852449417}],"sentiment":"neutral","sentiment_score":-0.02513492852449417,"channel":0,"num_words":1,"start":264.215,"end":264.715},{"sentences":[{"text":"Alright?","start":265.005,"end":265.24503,"sentiment":"neutral","sentiment_score":-0.02332933060824871},{"text":"I've been to the probate people, and I spoke to them, the the lawyers, and the paralegal listened to all of the information and said, right.","start":265.24503,"end":273.885,"sentiment":"neutral","sentiment_score":-0.07756429294554087},{"text":"Well, you gotta make an appointment.","start":273.885,"end":275.345,"sentiment":"neutral","sentiment_score":-0.08305740108092625},{"text":"And I said, yeah.","start":275.885,"end":276.605,"sentiment":"neutral","sentiment_score":-0.08942818641662598},{"text":"Well, they tell me what it's gonna cost, and they said, well, you gotta pay for that.","start":276.605,"end":279.90503,"sentiment":"neutral","sentiment_score":-0.22371906743330114}],"sentiment":"neutral","sentiment_score":-0.12406078232797207,"channel":1,"num_words":54,"start":265.005,"end":279.90503},{"sentences":[{"text":"I said, I've just told you everything.","start":280.28,"end":281.56,"sentiment":"neutral","sentiment_score":-0.18004842741148813},{"text":"She said, yeah.","start":281.56,"end":282.03998,"sentiment":"neutral","sentiment_score":-0.1614674578110377},{"text":"But you gotta tell a lawyer.","start":282.03998,"end":283.24,"sentiment":"neutral","sentiment_score":-0.23657055447498956},{"text":"It's $440, and I'll give you a quote, and it'll be about $3.","start":283.24,"end":288.22,"sentiment":"neutral","sentiment_score":-0.16620052548555228},{"text":"And that's just to get probate so I can get her money.","start":288.75998,"end":291.81998,"sentiment":"neutral","sentiment_score":-0.3266715320448081}],"sentiment":"neutral","sentiment_score":-0.22548365629300837,"channel":1,"num_words":41,"start":280.28,"end":291.81998},{"sentences":[{"text":"Now I'd like to know why you people let me, an unprobated person, go in and take many thousands of dollars worth of gear out of her place.","start":292.295,"end":304.29,"sentiment":"negative","sentiment_score":-0.594186798802444},{"text":"I'd like to know why.","start":306.21002,"end":307.51,"sentiment":"neutral","sentiment_score":-0.28825358152389524}],"sentiment":"negative","sentiment_score":-0.5478332810329668,"channel":1,"num_words":33,"start":292.295,"end":307.51},{"sentences":[{"text":"Steve, it's not a question I can answer, obviously.","start":310.76,"end":312.86,"sentiment":"neutral","sentiment_score":-0.22084199471606147}],"sentiment":"neutral","sentiment_score":-0.22084199471606147,"channel":0,"num_words":9,"start":310.76,"end":312.86},{"sentences":[{"text":"No.","start":313.33002,"end":313.57,"sentiment":"negative","sentiment_score":-0.40348678827285767},{"text":"I I know.","start":313.57,"end":314.29,"sentiment":"neutral","sentiment_score":-0.32631416122118634},{"text":"And it's this department, that department, every other department.","start":314.29,"end":317.11002,"sentiment":"neutral","sentiment_score":-0.2738901906543308},{"text":"But can you see the the hypocrisy in that?","start":317.49002,"end":322.475,"sentiment":"negative","sentiment_score":-0.4927734103467729}],"sentiment":"negative","sentiment_score":-0.3764728036793796,"channel":1,"num_words":22,"start":313.33002,"end":322.475},{"sentences":[{"text":"I can.","start":323.285,"end":324.025,"sentiment":"neutral","sentiment_score":-0.30323392152786255},{"text":"And I guess","start":324.085,"end":324.905,"sentiment":"neutral","sentiment_score":-0.3234605888525645}],"sentiment":"neutral","sentiment_score":-0.3153699219226837,"channel":0,"num_words":5,"start":323.285,"end":324.905},{"sentences":[{"text":"Several thousand many thousands of dollars in a safe and in artwork.","start":324.455,"end":328.875,"sentiment":"negative","sentiment_score":-0.3988361855347951}],"sentiment":"negative","sentiment_score":-0.3988361855347951,"channel":1,"num_words":12,"start":324.455,"end":328.875},{"sentences":[{"text":"I can definitely see the the problem with that.","start":330.165,"end":332.725,"sentiment":"negative","sentiment_score":-0.4948587285147773},{"text":"And if I'm honest, I believe what should have happened is that, potentially, you should have had to obtain probate before you took any of it.","start":332.725,"end":345.13998,"sentiment":"negative","sentiment_score":-0.4947490290953563}],"sentiment":"negative","sentiment_score":-0.4947772375174931,"channel":0,"num_words":35,"start":330.165,"end":345.13998},{"sentences":[{"text":"Yeah.","start":345.03,"end":345.34998,"sentiment":"neutral","sentiment_score":-0.10571184754371644},{"text":"Exactly.","start":345.34998,"end":345.84998,"sentiment":"neutral","sentiment_score":-0.09262225031852722},{"text":"But","start":345.90997,"end":346.335,"sentiment":"neutral","sentiment_score":-0.12019816040992735}],"sentiment":"neutral","sentiment_score":-0.106177419424057,"channel":1,"num_words":3,"start":345.03,"end":346.335},{"sentences":[{"text":"The the","start":346.47998,"end":347.03998,"sentiment":"neutral","sentiment_score":-0.21142826974391937}],"sentiment":"neutral","sentiment_score":-0.21142826974391937,"channel":0,"num_words":2,"start":346.47998,"end":347.03998},{"sentences":[{"text":"you","start":346.815,"end":347.055,"sentiment":"neutral","sentiment_score":-0.17064310610294342}],"sentiment":"neutral","sentiment_score":-0.17064310610294342,"channel":1,"num_words":1,"start":346.815,"end":347.055},{"sentences":[{"text":"problem","start":347.03998,"end":347.52,"sentiment":"neutral","sentiment_score":-0.2344234734773636}],"sentiment":"neutral","sentiment_score":-0.2344234734773636,"channel":0,"num_words":1,"start":347.03998,"end":347.52},{"sentences":[{"text":"see that that","start":347.055,"end":347.615,"sentiment":"neutral","sentiment_score":-0.22511004904905954}],"sentiment":"neutral","sentiment_score":-0.22511004904905954,"channel":1,"num_words":3,"start":347.055,"end":347.615},{"sentences":[{"text":"being","start":347.52,"end":348.02,"sentiment":"neutral","sentiment_score":-0.2858743965625763}],"sentiment":"neutral","sentiment_score":-0.2858743965625763,"channel":0,"num_words":1,"start":347.52,"end":348.02},{"sentences":[{"text":"was alright.","start":347.615,"end":348.335,"sentiment":"neutral","sentiment_score":-0.1921394094824791},{"text":"That was alright because I was cleaning the place out so it could be","start":348.335,"end":351.13498,"sentiment":"neutral","sentiment_score":-0.16396380269101687}],"sentiment":"neutral","sentiment_score":-0.16748575353994966,"channel":1,"num_words":16,"start":347.615,"end":351.13498},{"sentences":[{"text":"yes.","start":351.125,"end":351.625,"sentiment":"neutral","sentiment_score":-0.12512940168380737}],"sentiment":"neutral","sentiment_score":-0.12512940168380737,"channel":0,"num_words":1,"start":351.125,"end":351.625},{"sentences":[{"text":"re lit.","start":351.13498,"end":352.115,"sentiment":"neutral","sentiment_score":-0.10503363236784935}],"sentiment":"neutral","sentiment_score":-0.10503363236784935,"channel":1,"num_words":2,"start":351.13498,"end":352.115},{"sentences":[{"text":"Correct.","start":352.325,"end":352.825,"sentiment":"neutral","sentiment_score":-0.07902322709560394}],"sentiment":"neutral","sentiment_score":-0.07902322709560394,"channel":0,"num_words":1,"start":352.325,"end":352.825},{"sentences":[{"text":"But when it comes to the money, that's of no advantage.","start":352.735,"end":356.275,"sentiment":"negative","sentiment_score":-0.45556711608713324},{"text":"So, no, I'm not allowed to.","start":356.655,"end":358.35498,"sentiment":"negative","sentiment_score":-0.48834535976250965}],"sentiment":"negative","sentiment_score":-0.4671359079725602,"channel":1,"num_words":17,"start":352.735,"end":358.35498},{"sentences":[{"text":"No.","start":358.725,"end":359.04498,"sentiment":"neutral","sentiment_score":-0.3003249168395996},{"text":"And I can understand why that is a problem.","start":359.04498,"end":361.845,"sentiment":"negative","sentiment_score":-0.36546556154886883},{"text":"I get it.","start":361.845,"end":362.49,"sentiment":"neutral","sentiment_score":-0.18331668774286905},{"text":"And I it's also a problem for us because, obviously, we can't store things for people.","start":362.72998,"end":368.27,"sentiment":"negative","sentiment_score":-0.360358246602118},{"text":"So","start":368.81,"end":369.05,"sentiment":"neutral","sentiment_score":-0.208536833524704}],"sentiment":"negative","sentiment_score":-0.3371244604388873,"channel":0,"num_words":30,"start":358.725,"end":369.05},{"sentences":[{"text":"No.","start":368.86002,"end":369.36002,"sentiment":"neutral","sentiment_score":-0.26082420349121094}],"sentiment":"neutral","sentiment_score":-0.26082420349121094,"channel":1,"num_words":1,"start":368.86002,"end":369.36002},{"sentences":[{"text":"we do need things removing, but","start":369.05,"end":370.97,"sentiment":"neutral","sentiment_score":-0.25565442194541294}],"sentiment":"neutral","sentiment_score":-0.25565442194541294,"channel":0,"num_words":6,"start":369.05,"end":370.97},{"sentences":[{"text":"Yeah.","start":370.78,"end":371.1,"sentiment":"neutral","sentiment_score":-0.06066828593611717}],"sentiment":"neutral","sentiment_score":-0.06066828593611717,"channel":1,"num_words":1,"start":370.78,"end":371.1},{"sentences":[{"text":"I","start":370.97,"end":371.13,"sentiment":"neutral","sentiment_score":-0.044133372604846954}],"sentiment":"neutral","sentiment_score":-0.044133372604846954,"channel":0,"num_words":1,"start":370.97,"end":371.13},{"sentences":[{"text":"But","start":371.1,"end":371.18,"sentiment":"neutral","sentiment_score":-0.04122798889875412}],"sentiment":"neutral","sentiment_score":-0.04122798889875412,"channel":1,"num_words":1,"start":371.1,"end":371.18},{"sentences":[{"text":"do","start":371.13,"end":371.37,"sentiment":"neutral","sentiment_score":-0.05790823698043823}],"sentiment":"neutral","sentiment_score":-0.05790823698043823,"channel":0,"num_words":1,"start":371.13,"end":371.37},{"sentences":[{"text":"yeah.","start":371.26,"end":371.5,"sentiment":"neutral","sentiment_score":-0.0691516101360321},{"text":"But that's that's just a corporate excuse.","start":371.5,"end":373.255,"sentiment":"negative","sentiment_score":-0.5351710830415998},{"text":"We don't go along with those anymore.","start":373.255,"end":375.035,"sentiment":"negative","sentiment_score":-0.47002787249428885}],"sentiment":"negative","sentiment_score":-0.4737029532591502,"channel":1,"num_words":15,"start":371.26,"end":375.035},{"sentences":[{"text":"well,","start":375.885,"end":376.125,"sentiment":"neutral","sentiment_score":-0.14881828427314758}],"sentiment":"neutral","sentiment_score":-0.14881828427314758,"channel":0,"num_words":1,"start":375.885,"end":376.125},{"sentences":[{"text":"A","start":376.055,"end":376.215,"sentiment":"neutral","sentiment_score":-0.16762399673461914}],"sentiment":"neutral","sentiment_score":-0.16762399673461914,"channel":1,"num_words":1,"start":376.055,"end":376.215},{"sentences":[{"text":"I'm","start":376.125,"end":376.285,"sentiment":"neutral","sentiment_score":-0.21698705852031708}],"sentiment":"neutral","sentiment_score":-0.21698705852031708,"channel":0,"num_words":1,"start":376.125,"end":376.285},{"sentences":[{"text":"fact's","start":376.215,"end":376.615,"sentiment":"neutral","sentiment_score":-0.16527187824249268}],"sentiment":"neutral","sentiment_score":-0.16527187824249268,"channel":1,"num_words":1,"start":376.215,"end":376.615},{"sentences":[{"text":"not saying","start":376.285,"end":376.685,"sentiment":"neutral","sentiment_score":-0.1398628130555153}],"sentiment":"neutral","sentiment_score":-0.1398628130555153,"channel":0,"num_words":2,"start":376.285,"end":376.685},{"sentences":[{"text":"a","start":376.615,"end":376.775,"sentiment":"neutral","sentiment_score":-0.14355459809303284}],"sentiment":"neutral","sentiment_score":-0.14355459809303284,"channel":1,"num_words":1,"start":376.615,"end":376.775},{"sentences":[{"text":"it's","start":376.685,"end":376.92502,"sentiment":"neutral","sentiment_score":-0.1909404695034027}],"sentiment":"neutral","sentiment_score":-0.1909404695034027,"channel":0,"num_words":1,"start":376.685,"end":376.92502},{"sentences":[{"text":"fact.","start":376.775,"end":377.175,"sentiment":"neutral","sentiment_score":-0.16649731993675232}],"sentiment":"neutral","sentiment_score":-0.16649731993675232,"channel":1,"num_words":1,"start":376.775,"end":377.175},{"sentences":[{"text":"an excuse.","start":376.92502,"end":377.48502,"sentiment":"neutral","sentiment_score":-0.18047400563955307}],"sentiment":"neutral","sentiment_score":-0.18047400563955307,"channel":0,"num_words":2,"start":376.92502,"end":377.48502},{"sentences":[{"text":"Law","start":377.175,"end":377.495,"sentiment":"neutral","sentiment_score":-0.12730954587459564}],"sentiment":"neutral","sentiment_score":-0.12730954587459564,"channel":1,"num_words":1,"start":377.175,"end":377.495},{"sentences":[{"text":"I'm","start":377.48502,"end":377.64502,"sentiment":"neutral","sentiment_score":-0.14947962760925293}],"sentiment":"neutral","sentiment_score":-0.14947962760925293,"channel":0,"num_words":1,"start":377.48502,"end":377.64502},{"sentences":[{"text":"law","start":377.495,"end":377.995,"sentiment":"neutral","sentiment_score":-0.09035570919513702}],"sentiment":"neutral","sentiment_score":-0.09035570919513702,"channel":1,"num_words":1,"start":377.495,"end":377.995},{"sentences":[{"text":"just saying it's","start":377.64502,"end":378.36502,"sentiment":"neutral","sentiment_score":-0.06473246465126674}],"sentiment":"neutral","sentiment_score":-0.06473246465126674,"channel":0,"num_words":3,"start":377.64502,"end":378.36502},{"sentences":[{"text":"law is law.","start":378.135,"end":379.895,"sentiment":"neutral","sentiment_score":-0.06260788689057033},{"text":"It's not corporate spin.","start":379.895,"end":381.175,"sentiment":"neutral","sentiment_score":-0.17868342623114586},{"text":"It's law.","start":381.175,"end":381.915,"sentiment":"neutral","sentiment_score":-0.07364912703633308},{"text":"It's","start":382.695,"end":383.015,"sentiment":"neutral","sentiment_score":-0.05574708431959152}],"sentiment":"neutral","sentiment_score":-0.11056027039885521,"channel":1,"num_words":10,"start":378.135,"end":383.015},{"sentences":[{"text":"how","start":382.92502,"end":383.08502,"sentiment":"neutral","sentiment_score":-0.07397186011075974}],"sentiment":"neutral","sentiment_score":-0.07397186011075974,"channel":0,"num_words":1,"start":382.92502,"end":383.08502},{"sentences":[{"text":"the","start":383.015,"end":383.255,"sentiment":"neutral","sentiment_score":-0.05138515681028366}],"sentiment":"neutral","sentiment_score":-0.05138515681028366,"channel":1,"num_words":1,"start":383.015,"end":383.255},{"sentences":[{"text":"would","start":383.08502,"end":383.325,"sentiment":"neutral","sentiment_score":-0.02651970088481903}],"sentiment":"neutral","sentiment_score":-0.02651970088481903,"channel":0,"num_words":1,"start":383.08502,"end":383.325},{"sentences":[{"text":"law.","start":383.255,"end":383.755,"sentiment":"neutral","sentiment_score":-0.05791201815009117}],"sentiment":"neutral","sentiment_score":-0.05791201815009117,"channel":1,"num_words":1,"start":383.255,"end":383.755},{"sentences":[{"text":"how would you like me to answer this instead?","start":383.325,"end":385.345,"sentiment":"neutral","sentiment_score":-0.0631728329592281},{"text":"I'm being just","start":385.405,"end":386.045,"sentiment":"neutral","sentiment_score":-0.05214026073614756}],"sentiment":"neutral","sentiment_score":-0.06041468990345796,"channel":0,"num_words":12,"start":383.325,"end":386.045},{"sentences":[{"text":"Well,","start":385.815,"end":386.055,"sentiment":"neutral","sentiment_score":-0.11303634941577911}],"sentiment":"neutral","sentiment_score":-0.11303634941577911,"channel":1,"num_words":1,"start":385.815,"end":386.055},{"sentences":[{"text":"being","start":386.045,"end":386.285,"sentiment":"neutral","sentiment_score":-0.11176573485136032}],"sentiment":"neutral","sentiment_score":-0.11176573485136032,"channel":0,"num_words":1,"start":386.045,"end":386.285},{"sentences":[{"text":"I'd like","start":386.055,"end":386.375,"sentiment":"neutral","sentiment_score":-0.10060974955558777}],"sentiment":"neutral","sentiment_score":-0.10060974955558777,"channel":1,"num_words":2,"start":386.055,"end":386.375},{"sentences":[{"text":"practical.","start":386.285,"end":386.785,"sentiment":"neutral","sentiment_score":-0.09482642263174056}],"sentiment":"neutral","sentiment_score":-0.09482642263174056,"channel":0,"num_words":1,"start":386.285,"end":386.785},{"sentences":[{"text":"an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife.","start":386.375,"end":398.17,"sentiment":"neutral","sentiment_score":-0.22832341740528742},{"text":"I was there every bloody day.","start":398.17,"end":399.95,"sentiment":"neutral","sentiment_score":-0.11514421924948692},{"text":"I know Sharon.","start":400.595,"end":401.575,"sentiment":"neutral","sentiment_score":-0.014322560280561447},{"text":"I know all of those people extremely well.","start":401.635,"end":404.695,"sentiment":"neutral","sentiment_score":0.011263456661254168},{"text":"Everyone there.","start":404.83502,"end":405.89502,"sentiment":"neutral","sentiment_score":-0.00017901603132486343}],"sentiment":"neutral","sentiment_score":-0.14241500913577024,"channel":1,"num_words":43,"start":386.375,"end":405.89502},{"sentences":[{"text":"I","start":406.595,"end":406.755,"sentiment":"neutral","sentiment_score":0.006009414792060852}],"sentiment":"neutral","sentiment_score":0.006009414792060852,"channel":1,"num_words":1,"start":406.595,"end":406.755},{"sentences":[{"text":"Yep.","start":406.745,"end":407.245,"sentiment":"neutral","sentiment_score":0.01173449121415615}],"sentiment":"neutral","sentiment_score":0.01173449121415615,"channel":0,"num_words":1,"start":406.745,"end":407.245},{"sentences":[{"text":"know Carolyn.","start":406.755,"end":407.55502,"sentiment":"neutral","sentiment_score":0.0139518016949296},{"text":"I know all of them.","start":407.55502,"end":408.515,"sentiment":"neutral","sentiment_score":-0.014981726929545403},{"text":"They knew I was her husband, and yet you've grown the line and said, no.","start":408.515,"end":412.67502,"sentiment":"neutral","sentiment_score":-0.11452099531888962},{"text":"You've got to spend well over 3,000 to get probate, but it suits us to get stuff cleaned out and as many thousands of dollars worth of her stuff in there, you can do that.","start":412.67502,"end":424.87,"sentiment":"neutral","sentiment_score":-0.2548964751618249},{"text":"We won't we won't mention probate because we want it empty.","start":424.87,"end":428.49,"sentiment":"negative","sentiment_score":-0.3605890599164096}],"sentiment":"neutral","sentiment_score":-0.21548053309978807,"channel":1,"num_words":68,"start":406.755,"end":428.49},{"sentences":[{"text":"Okay.","start":429.18997,"end":429.68997,"sentiment":"neutral","sentiment_score":-0.029544057324528698},{"text":"Steve, can I ask how long ago this was?","start":429.78497,"end":432.44498,"sentiment":"neutral","sentiment_score":-0.030837516403860517}],"sentiment":"neutral","sentiment_score":-0.030708170495927334,"channel":0,"num_words":10,"start":429.18997,"end":432.44498},{"sentences":[{"text":"About six months now.","start":433.425,"end":434.805,"sentiment":"neutral","sentiment_score":-0.04592906590551138}],"sentiment":"neutral","sentiment_score":-0.04592906590551138,"channel":1,"num_words":4,"start":433.425,"end":434.805},{"sentences":[{"text":"Six","start":435.465,"end":435.78497,"sentiment":"neutral","sentiment_score":-0.040364500135183334}],"sentiment":"neutral","sentiment_score":-0.040364500135183334,"channel":0,"num_words":1,"start":435.465,"end":435.78497},{"sentences":[{"text":"And","start":435.665,"end":435.985,"sentiment":"neutral","sentiment_score":-0.06029708683490753}],"sentiment":"neutral","sentiment_score":-0.06029708683490753,"channel":1,"num_words":1,"start":435.665,"end":435.985},{"sentences":[{"text":"months.","start":435.78497,"end":436.28497,"sentiment":"neutral","sentiment_score":-0.04790305718779564}],"sentiment":"neutral","sentiment_score":-0.04790305718779564,"channel":0,"num_words":1,"start":435.78497,"end":436.28497},{"sentences":[{"text":"I've I've been in hospital, obviously, with the various things, and that's why I'm saying thank you to Taylor.","start":435.985,"end":443.125,"sentiment":"neutral","sentiment_score":-0.0263029068316284}],"sentiment":"neutral","sentiment_score":-0.0263029068316284,"channel":1,"num_words":19,"start":435.985,"end":443.125},{"sentences":[{"text":"Sure.","start":443.54498,"end":444.04498,"sentiment":"neutral","sentiment_score":0.1162140965461731}],"sentiment":"neutral","sentiment_score":0.1162140965461731,"channel":0,"num_words":1,"start":443.54498,"end":444.04498},{"sentences":[{"text":"She she helped me, and I've been in and out of hospital.","start":444.81,"end":447.13,"sentiment":"neutral","sentiment_score":0.04145532722274462},{"text":"I've had all sorts of health problems, and I'll just put this on the back burner because I can't deal with too many things at once.","start":447.13,"end":453.63,"sentiment":"neutral","sentiment_score":-0.33291682371726405}],"sentiment":"neutral","sentiment_score":-0.21469403920989288,"channel":1,"num_words":38,"start":444.81,"end":453.63},{"sentences":[{"text":"No.","start":454.34,"end":454.74,"sentiment":"neutral","sentiment_score":-0.22852160036563873},{"text":"Okay.","start":454.74,"end":455.24,"sentiment":"neutral","sentiment_score":-0.1659146249294281},{"text":"I think probably the best way forward then is if you want, I can get the right person to give you a callback.","start":455.46,"end":462.225,"sentiment":"neutral","sentiment_score":-0.07674047237505084}],"sentiment":"neutral","sentiment_score":-0.08637868359684944,"channel":0,"num_words":25,"start":454.34,"end":462.225},{"sentences":[{"text":"Yeah.","start":463.145,"end":463.38498,"sentiment":"neutral","sentiment_score":-0.036533161997795105},{"text":"I've","start":463.38498,"end":463.625,"sentiment":"neutral","sentiment_score":-0.06396296620368958}],"sentiment":"neutral","sentiment_score":-0.05024806410074234,"channel":1,"num_words":2,"start":463.145,"end":463.625},{"sentences":[{"text":"And","start":463.485,"end":463.645,"sentiment":"neutral","sentiment_score":-0.07440973818302155}],"sentiment":"neutral","sentiment_score":-0.07440973818302155,"channel":0,"num_words":1,"start":463.485,"end":463.645},{"sentences":[{"text":"I've","start":463.625,"end":463.94498,"sentiment":"neutral","sentiment_score":-0.07930983603000641}],"sentiment":"neutral","sentiment_score":-0.07930983603000641,"channel":1,"num_words":1,"start":463.625,"end":463.94498},{"sentences":[{"text":"then","start":463.645,"end":464.04498,"sentiment":"neutral","sentiment_score":-0.07921041548252106}],"sentiment":"neutral","sentiment_score":-0.07921041548252106,"channel":0,"num_words":1,"start":463.645,"end":464.04498},{"sentences":[{"text":"spoke","start":463.94498,"end":464.26498,"sentiment":"neutral","sentiment_score":-0.07681845128536224}],"sentiment":"neutral","sentiment_score":-0.07681845128536224,"channel":1,"num_words":1,"start":463.94498,"end":464.26498},{"sentences":[{"text":"we","start":464.04498,"end":464.205,"sentiment":"neutral","sentiment_score":-0.09664630889892578}],"sentiment":"neutral","sentiment_score":-0.09664630889892578,"channel":0,"num_words":1,"start":464.04498,"end":464.205},{"sentences":[{"text":"I've spoken I've spoken to that lady.","start":464.26498,"end":466.185,"sentiment":"neutral","sentiment_score":-0.1454445794224739},{"text":"I've forgotten her name.","start":466.185,"end":467.485,"sentiment":"neutral","sentiment_score":-0.19826585799455643},{"text":"The one that's in charge of overseeing the the finances.","start":468.71,"end":473.13,"sentiment":"neutral","sentiment_score":-0.09326369874179363}],"sentiment":"neutral","sentiment_score":-0.13065773692159427,"channel":1,"num_words":21,"start":464.26498,"end":473.13},{"sentences":[{"text":"Is that Helen?","start":473.75,"end":474.65002,"sentiment":"neutral","sentiment_score":-0.03249697883923849}],"sentiment":"neutral","sentiment_score":-0.03249697883923849,"channel":0,"num_words":3,"start":473.75,"end":474.65002},{"sentences":[{"text":"Yeah.","start":475.11002,"end":475.43,"sentiment":"neutral","sentiment_score":-0.043519072234630585},{"text":"That's a","start":475.43,"end":477.01,"sentiment":"neutral","sentiment_score":-0.07779968157410622}],"sentiment":"neutral","sentiment_score":-0.066372811794281,"channel":1,"num_words":3,"start":475.11002,"end":477.01},{"sentences":[{"text":"Okay.","start":476.55002,"end":477.05002,"sentiment":"neutral","sentiment_score":-0.06873005628585815}],"sentiment":"neutral","sentiment_score":-0.06873005628585815,"channel":0,"num_words":1,"start":476.55002,"end":477.05002},{"sentences":[{"text":"she's the one that said you've gotta go and get probate.","start":477.67,"end":479.93,"sentiment":"neutral","sentiment_score":-0.19151860678737814}],"sentiment":"neutral","sentiment_score":-0.19151860678737814,"channel":1,"num_words":11,"start":477.67,"end":479.93},{"sentences":[{"text":"Yes.","start":480.87003,"end":481.37003,"sentiment":"neutral","sentiment_score":-0.07918636500835419}],"sentiment":"neutral","sentiment_score":-0.07918636500835419,"channel":0,"num_words":1,"start":480.87003,"end":481.37003},{"sentences":[{"text":"But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife.","start":481.75,"end":491.79498,"sentiment":"negative","sentiment_score":-0.47738360040462935}],"sentiment":"negative","sentiment_score":-0.47738360040462935,"channel":1,"num_words":26,"start":481.75,"end":491.79498},{"sentences":[{"text":"I think the issue is not proving that she's your wife.","start":492.955,"end":495.85498,"sentiment":"negative","sentiment_score":-0.5047605010596189},{"text":"It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate.","start":496.63498,"end":506.88998,"sentiment":"negative","sentiment_score":-0.4432251579486407}],"sentiment":"negative","sentiment_score":-0.46151944914379633,"channel":0,"num_words":37,"start":492.955,"end":506.88998},{"sentences":[{"text":"Yeah.","start":507.55,"end":507.87,"sentiment":"neutral","sentiment_score":-0.13413414359092712}],"sentiment":"neutral","sentiment_score":-0.13413414359092712,"channel":1,"num_words":1,"start":507.55,"end":507.87},{"sentences":[{"text":"It's","start":507.75,"end":507.99,"sentiment":"neutral","sentiment_score":-0.09669534862041472}],"sentiment":"neutral","sentiment_score":-0.09669534862041472,"channel":0,"num_words":1,"start":507.75,"end":507.99},{"sentences":[{"text":"Well,","start":507.87,"end":508.03,"sentiment":"neutral","sentiment_score":-0.15221387147903442}],"sentiment":"neutral","sentiment_score":-0.15221387147903442,"channel":1,"num_words":1,"start":507.87,"end":508.03},{"sentences":[{"text":"not","start":507.99,"end":508.49,"sentiment":"neutral","sentiment_score":-0.1999598890542984}],"sentiment":"neutral","sentiment_score":-0.1999598890542984,"channel":0,"num_words":1,"start":507.99,"end":508.49},{"sentences":[{"text":"that would have that that would have applied to her thousands","start":508.03,"end":511.145,"sentiment":"neutral","sentiment_score":-0.1908574253320694}],"sentiment":"neutral","sentiment_score":-0.1908574253320694,"channel":1,"num_words":11,"start":508.03,"end":511.145},{"sentences":[{"text":"it would've.","start":510.79,"end":511.44998,"sentiment":"neutral","sentiment_score":-0.19186978787183762}],"sentiment":"neutral","sentiment_score":-0.19186978787183762,"channel":0,"num_words":2,"start":510.79,"end":511.44998},{"sentences":[{"text":"of dollars worth of artwork, wouldn't it?","start":511.145,"end":513.245,"sentiment":"neutral","sentiment_score":-0.10725220612117223}],"sentiment":"neutral","sentiment_score":-0.10725220612117223,"channel":1,"num_words":7,"start":511.145,"end":513.245},{"sentences":[{"text":"It would've, and I don't disagree with you on that.","start":513.19,"end":515.565,"sentiment":"negative","sentiment_score":-0.4212581872940063}],"sentiment":"negative","sentiment_score":-0.4212581872940063,"channel":0,"num_words":10,"start":513.19,"end":515.565},{"sentences":[{"text":"So it's a bit hypocritical.","start":516.665,"end":517.885,"sentiment":"negative","sentiment_score":-0.7222971558570862},{"text":"I'm just a bit annoyed that I've now gotta go and spend thousands that I haven't got.","start":518.025,"end":522.445,"sentiment":"negative","sentiment_score":-0.7460107452729169},{"text":"In the midst of bloody all this medical crap I'm going through, just to try and get it sorted out.","start":523.61,"end":529.23,"sentiment":"negative","sentiment_score":-0.6063038289546967}],"sentiment":"negative","sentiment_score":-0.6766605959052131,"channel":1,"num_words":42,"start":516.665,"end":529.23},{"sentences":[{"text":"What what what can I do practically to","start":530.2,"end":533.0,"sentiment":"negative","sentiment_score":-0.5823130756616592}],"sentiment":"negative","sentiment_score":-0.5823130756616592,"channel":0,"num_words":8,"start":530.2,"end":533.0},{"sentences":[{"text":"I","start":532.88995,"end":533.13,"sentiment":"negative","sentiment_score":-0.4509795606136322}],"sentiment":"negative","sentiment_score":-0.4509795606136322,"channel":1,"num_words":1,"start":532.88995,"end":533.13},{"sentences":[{"text":"try","start":533.0,"end":533.32,"sentiment":"negative","sentiment_score":-0.43501678109169006}],"sentiment":"negative","sentiment_score":-0.43501678109169006,"channel":0,"num_words":1,"start":533.0,"end":533.32},{"sentences":[{"text":"I","start":533.13,"end":533.37,"sentiment":"negative","sentiment_score":-0.388982355594635}],"sentiment":"negative","sentiment_score":-0.388982355594635,"channel":1,"num_words":1,"start":533.13,"end":533.37},{"sentences":[{"text":"and","start":533.32,"end":533.82,"sentiment":"negative","sentiment_score":-0.34543606638908386}],"sentiment":"negative","sentiment_score":-0.34543606638908386,"channel":0,"num_words":1,"start":533.32,"end":533.82},{"sentences":[{"text":"I don't I I really don't know because I'm not on that side of the fence.","start":533.37,"end":537.31,"sentiment":"negative","sentiment_score":-0.44644876196980476},{"text":"You know?","start":538.28503,"end":538.865,"sentiment":"negative","sentiment_score":-0.33737812936306},{"text":"I I can't provide answers.","start":539.805,"end":541.505,"sentiment":"negative","sentiment_score":-0.5332719624042511},{"text":"I can only provide what's wrong what what I see is wrong.","start":543.485,"end":546.78503,"sentiment":"negative","sentiment_score":-0.5013161400953928},{"text":"Any anyway, something to something to chew on and","start":549.405,"end":552.305,"sentiment":"neutral","sentiment_score":-0.2868810047705968}],"sentiment":"negative","sentiment_score":-0.43368224968964403,"channel":1,"num_words":44,"start":533.37,"end":552.305},{"sentences":[{"text":"Look?","start":553.515,"end":553.835,"sentiment":"neutral","sentiment_score":-0.1866951584815979},{"text":"Absolutely.","start":553.835,"end":554.335,"sentiment":"neutral","sentiment_score":-0.016784749925136566},{"text":"Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in?","start":556.35,"end":564.51,"sentiment":"neutral","sentiment_score":-0.0475530136997501},{"text":"Or","start":564.51,"end":565.01,"sentiment":"neutral","sentiment_score":-0.06225360184907913}],"sentiment":"neutral","sentiment_score":-0.05211132737221541,"channel":0,"num_words":27,"start":553.515,"end":565.01},{"sentences":[{"text":"well, today is actually the only day I've got clearer medical sets up.","start":565.05,"end":568.695,"sentiment":"neutral","sentiment_score":-0.08057908312632488},{"text":"So I'll come and","start":568.935,"end":570.47504,"sentiment":"neutral","sentiment_score":0.01646304107271135}],"sentiment":"neutral","sentiment_score":-0.05774564213831635,"channel":1,"num_words":17,"start":565.05,"end":570.47504},{"sentences":[{"text":"I","start":570.825,"end":571.325,"sentiment":"neutral","sentiment_score":0.004960052669048309}],"sentiment":"neutral","sentiment_score":0.004960052669048309,"channel":0,"num_words":1,"start":570.825,"end":571.325},{"sentences":[{"text":"when would suit you?","start":571.09503,"end":572.395,"sentiment":"neutral","sentiment_score":0.024552885442972183}],"sentiment":"neutral","sentiment_score":0.024552885442972183,"channel":1,"num_words":4,"start":571.09503,"end":572.395},{"sentences":[{"text":"am free between around 01:30 and three.","start":576.505,"end":580.365,"sentiment":"neutral","sentiment_score":0.027856283954211643},{"text":"And","start":580.505,"end":581.005,"sentiment":"neutral","sentiment_score":0.024968449026346207}],"sentiment":"neutral","sentiment_score":0.027495304588228464,"channel":0,"num_words":8,"start":576.505,"end":581.005},{"sentences":[{"text":"Okay.","start":581.09503,"end":581.575,"sentiment":"neutral","sentiment_score":0.027532748878002167},{"text":"I'll come in just after 01:30.","start":581.575,"end":583.415,"sentiment":"neutral","sentiment_score":0.02138275559991598},{"text":"You'll be in the front office there, will","start":583.415,"end":585.32,"sentiment":"neutral","sentiment_score":0.00910034531261772}],"sentiment":"neutral","sentiment_score":0.015242136331895988,"channel":1,"num_words":15,"start":581.09503,"end":585.32},{"sentences":[{"text":"It's not in the main reception.","start":586.33,"end":587.69,"sentiment":"neutral","sentiment_score":-0.023015715802709263},{"text":"It's in the little admin office where like, where Amanda used to be or is.","start":587.69,"end":594.43,"sentiment":"neutral","sentiment_score":-0.016702057669560115}],"sentiment":"neutral","sentiment_score":-0.018505959993317014,"channel":0,"num_words":21,"start":586.33,"end":594.43},{"sentences":[{"text":"you?","start":596.5,"end":597.0,"sentiment":"neutral","sentiment_score":-0.01199331134557724}],"sentiment":"neutral","sentiment_score":-0.01199331134557724,"channel":1,"num_words":1,"start":596.5,"end":597.0},{"sentences":[{"text":"So as","start":596.73004,"end":597.63,"sentiment":"neutral","sentiment_score":-0.001906221266835928}],"sentiment":"neutral","sentiment_score":-0.001906221266835928,"channel":0,"num_words":2,"start":596.73004,"end":597.63},{"sentences":[{"text":"Yeah.","start":597.14,"end":597.54004,"sentiment":"neutral","sentiment_score":0.014455231837928295},{"text":"Yeah.","start":597.54004,"end":597.78,"sentiment":"neutral","sentiment_score":0.02444559708237648},{"text":"Yeah.","start":597.78,"end":597.97504,"sentiment":"neutral","sentiment_score":0.02852609008550644},{"text":"Nick yeah.","start":597.97504,"end":598.74,"sentiment":"neutral","sentiment_score":0.02321851160377264},{"text":"There's your park there and you walk down a little island.","start":598.74,"end":601.855,"sentiment":"neutral","sentiment_score":0.026989060030742126}],"sentiment":"neutral","sentiment_score":0.025671475159469992,"channel":1,"num_words":16,"start":597.14,"end":601.855},{"sentences":[{"text":"yes.","start":601.935,"end":602.415,"sentiment":"neutral","sentiment_score":0.03444742038846016}],"sentiment":"neutral","sentiment_score":0.03444742038846016,"channel":0,"num_words":1,"start":601.935,"end":602.415},{"sentences":[{"text":"If you go","start":602.075,"end":602.435,"sentiment":"neutral","sentiment_score":0.020987447972098987}],"sentiment":"neutral","sentiment_score":0.020987447972098987,"channel":1,"num_words":3,"start":602.075,"end":602.435},{"sentences":[{"text":"Yep.","start":602.415,"end":602.915,"sentiment":"neutral","sentiment_score":0.022465109825134277}],"sentiment":"neutral","sentiment_score":0.022465109825134277,"channel":0,"num_words":1,"start":602.415,"end":602.915},{"sentences":[{"text":"a bit further, you get to the HR department.","start":602.435,"end":604.65497,"sentiment":"neutral","sentiment_score":0.010105533939268854}],"sentiment":"neutral","sentiment_score":0.010105533939268854,"channel":1,"num_words":9,"start":602.435,"end":604.65497},{"sentences":[{"text":"Yes.","start":605.055,"end":605.375,"sentiment":"neutral","sentiment_score":0.044374000281095505},{"text":"That's the one.","start":605.375,"end":606.255,"sentiment":"neutral","sentiment_score":0.040489607801040016},{"text":"Yep.","start":606.255,"end":606.755,"sentiment":"neutral","sentiment_score":0.04616595432162285}],"sentiment":"neutral","sentiment_score":0.04240175560116768,"channel":0,"num_words":5,"start":605.055,"end":606.755},{"sentences":[{"text":"Yep.","start":606.555,"end":607.055,"sentiment":"neutral","sentiment_score":0.041677482426166534}],"sentiment":"neutral","sentiment_score":0.041677482426166534,"channel":1,"num_words":1,"start":606.555,"end":607.055},{"sentences":[{"text":"Yep.","start":608.495,"end":608.815,"sentiment":"neutral","sentiment_score":0.042120806872844696}],"sentiment":"neutral","sentiment_score":0.042120806872844696,"channel":0,"num_words":1,"start":608.495,"end":608.815},{"sentences":[{"text":"Okay.","start":608.6309,"end":608.9509,"sentiment":"neutral","sentiment_score":0.041838061064481735}],"sentiment":"neutral","sentiment_score":0.041838061064481735,"channel":1,"num_words":1,"start":608.6309,"end":608.9509},{"sentences":[{"text":"I'll","start":608.815,"end":609.055,"sentiment":"neutral","sentiment_score":0.02506692335009575}],"sentiment":"neutral","sentiment_score":0.02506692335009575,"channel":0,"num_words":1,"start":608.815,"end":609.055},{"sentences":[{"text":"Around","start":608.9509,"end":609.27094,"sentiment":"neutral","sentiment_score":0.037861987948417664}],"sentiment":"neutral","sentiment_score":0.037861987948417664,"channel":1,"num_words":1,"start":608.9509,"end":609.27094},{"sentences":[{"text":"be here.","start":609.055,"end":609.71497,"sentiment":"neutral","sentiment_score":0.023795670829713345}],"sentiment":"neutral","sentiment_score":0.023795670829713345,"channel":0,"num_words":2,"start":609.055,"end":609.71497},{"sentences":[{"text":"about yeah.","start":609.27094,"end":610.15094,"sentiment":"neutral","sentiment_score":0.012021933682262897},{"text":"Around about 01:30 ish.","start":610.15094,"end":611.85095,"sentiment":"neutral","sentiment_score":0.013987893238663673}],"sentiment":"neutral","sentiment_score":0.01333257338653008,"channel":1,"num_words":6,"start":609.27094,"end":611.85095},{"sentences":[{"text":"01:30.","start":611.98096,"end":612.7009,"sentiment":"neutral","sentiment_score":0.0271720327436924},{"text":"Fantastic.","start":612.7009,"end":613.2009,"sentiment":"positive","sentiment_score":0.7991008758544922},{"text":"Alright.","start":613.2609,"end":613.501,"sentiment":"positive","sentiment_score":0.543668806552887},{"text":"We'll see you","start":613.501,"end":613.90094,"sentiment":"positive","sentiment_score":0.4331911603609721}],"sentiment":"positive","sentiment_score":0.4449191993723313,"channel":0,"num_words":6,"start":611.98096,"end":613.90094},{"sentences":[{"text":"Yep.","start":613.83093,"end":614.33093,"sentiment":"neutral","sentiment_score":0.2467430830001831}],"sentiment":"neutral","sentiment_score":0.2467430830001831,"channel":1,"num_words":1,"start":613.83093,"end":614.33093},{"sentences":[{"text":"then.","start":613.90094,"end":614.40094,"sentiment":"neutral","sentiment_score":0.2740647792816162}],"sentiment":"neutral","sentiment_score":0.2740647792816162,"channel":0,"num_words":1,"start":613.90094,"end":614.40094},{"sentences":[{"text":"Okay.","start":614.9509,"end":615.4309,"sentiment":"neutral","sentiment_score":0.30340373516082764},{"text":"Thank you.","start":615.4309,"end":616.17096,"sentiment":"positive","sentiment_score":0.7530491948127747}],"sentiment":"positive","sentiment_score":0.6031673749287924,"channel":1,"num_words":3,"start":614.9509,"end":616.17096},{"sentences":[{"text":"Thank you.","start":616.22095,"end":616.7009,"sentiment":"positive","sentiment_score":0.7258559763431549},{"text":"Bye bye.","start":616.7009,"end":617.441,"sentiment":"neutral","sentiment_score":0.1077718697488308}],"sentiment":"positive","sentiment_score":0.41681392304599285,"channel":0,"num_words":4,"start":616.22095,"end":617.441}]},"summary":{"result":"success","short":"A general manager at Cooler Bar Care talks to a customer named Amanda Crook about a payment of $40,000 that was supposedly returned to her after her death. The manager is upset because the manager opened a cooler bar uniform on her property and refused to pay. The manager explains that the bank is not allowed to accept cash or cash equivalents. The customer is also upset about a payment of $40,000 that was supposedly returned to her after her death and is trying to figure out how to remove something from their property. The representative offers to call back with a solution and gives instructions on where to go."},"intents":{"segments":[{"text":"Is that Steve? Yeah.","start_word":3,"end_word":6,"intents":[{"intent":"Expressing confusion about the recipient's identity","confidence_score":0.0014288304}]},{"text":"I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you.","start_word":23,"end_word":52,"intents":[{"intent":"Requesting information about thank you card","confidence_score":0.00022385291}]},{"text":"I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you. How do you know the $50 in it? Because she has opened it and found the money in it. Yeah.","start_word":23,"end_word":72,"intents":[{"intent":"Expressing misunderstanding about the gift card","confidence_score":0.0000020098742},{"intent":"Considering the necessity of a thank you card","confidence_score":5.6253725e-8}]},{"text":"She's not allowed to accept the money. Yeah.","start_word":79,"end_word":86,"intents":[{"intent":"Requesting steve to accept cash","confidence_score":0.00053323584},{"intent":"Explaining the reason for not accepting cash","confidence_score":0.000021015856},{"intent":"Declining the suggestion for the mail.","confidence_score":5.8576233e-9}]},{"text":"very, very grateful, and she's more than Yep.","start_word":214,"end_word":221,"intents":[{"intent":"Expressing gratitude for the donation","confidence_score":0.0013331724}]},{"text":"very, very grateful, and she's more than Yep. happy to keep the card. But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents. Even even though it's nothing to do with you. Yeah.","start_word":214,"end_word":258,"intents":[{"intent":"Questioning the importance of keeping the card","confidence_score":0.000012792701}]},{"text":"I understand I mean that's I mean, a bit you of do a gray your drawers area. yeah.","start_word":259,"end_word":276,"intents":[{"intent":"Expressing confusion about the red drawers","confidence_score":0.0000018805896}]},{"text":"my and express my gratitude off the grounds. Yeah.","start_word":473,"end_word":481,"intents":[{"intent":"Express gratitude","confidence_score":0.24969536}]},{"text":"I would like the money returned that's left, the 30 odd thousand.","start_word":669,"end_word":680,"intents":[{"intent":"Get money returned","confidence_score":0.0029037464}]},{"text":"And they won't return it because I've got to get probate to prove Yes.","start_word":682,"end_word":695,"intents":[{"intent":"Clarify reason for not returning items","confidence_score":0.00015839042}]},{"text":"But you gotta tell a lawyer. It's $440, and I'll give you a quote, and it'll be about $3.","start_word":772,"end_word":790,"intents":[{"intent":"Explain legal fees","confidence_score":0.0019528251}]},{"text":"But you gotta tell a lawyer. It's $440, and I'll give you a quote, and it'll be about $3. And that's just to get probate so I can get her money.","start_word":772,"end_word":802,"intents":[{"intent":"Confirm attorney's instructions","confidence_score":0.0000062131194}]},{"text":"Steve, it's not a question I can answer, obviously. No. I I know. And it's this department, that department, every other department. But can you see the the hypocrisy in that? I can.","start_word":836,"end_word":868,"intents":[{"intent":"Seek explanation","confidence_score":0.02551922}]},{"text":"we do need things removing, but Yeah.","start_word":998,"end_word":1004,"intents":[{"intent":"Explain removing items","confidence_score":0.001072981}]},{"text":"an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife.","start_word":1071,"end_word":1094,"intents":[{"intent":"Obtain probate for wife","confidence_score":0.0021720286}]},{"text":"But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife. I think the issue is not proving that she's your wife. It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate.","start_word":1332,"end_word":1394,"intents":[{"intent":"Prove wife's awareness","confidence_score":0.000033682252}]},{"text":"What what what can I do practically to I try I and I don't I I really don't know because I'm not on that side of the fence. You know? I I can't provide answers. I can only provide what's wrong what what I see is wrong. Any anyway, something to something to chew on and Look?","start_word":1470,"end_word":1526,"intents":[{"intent":"Offer assistance","confidence_score":0.011402252}]},{"text":"Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in? Or well, today is actually the only day I've got clearer medical sets up. So I'll come and I when would suit you?","start_word":1528,"end_word":1574,"intents":[{"intent":"Request information","confidence_score":0.058109526}]},{"text":"So I'll come and I when would suit you? am free between around 01:30 and three. And Okay.","start_word":1566,"end_word":1583,"intents":[{"intent":"Confirm appointment","confidence_score":0.008882057}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. Is that Steve? Yeah. Steve, hi. My name is Mike Burns. I'm the general manager at Cooler Bar Care. Yep. I'm just giving you a call because one of my staff members, you've given her a thank you card and put $50 in it as a as a thank you. How do you know the $50 in it? Because she has opened it and found the money in it. Yeah. Yeah.","start_word":0,"end_word":73,"sentiment":"neutral","sentiment_score":0.13796047866344452},{"text":"That's good.","start_word":74,"end_word":75,"sentiment":"positive","sentiment_score":0.35174402594566345},{"text":"Yeah. We look.","start_word":76,"end_word":78,"sentiment":"neutral","sentiment_score":0.003360980888828635},{"text":"She's not allowed to accept the money.","start_word":79,"end_word":85,"sentiment":"negative","sentiment_score":-0.3436436355113983},{"text":"Yeah. It's We got it's got absolutely nothing to do with you, though. I'm well, not I'm not being rude when I say that. I mean, it's had absolutely nothing to do with Coolabah. It just happens to be the address where I know I could leave it for her. It's to do with me collapsing and all but dying at Woolworths, and she came to my aid and helped me until an ambulance whipped me off the hospital. Alright? No. I So understand. it it it okay. So nothing, and it's not being rude. It's nothing to do with cooler bar. The fact that she works at cooler bar is I knew she had a cooler bar uniform on. No. And I understand that. And she's Yeah.","start_word":86,"end_word":213,"sentiment":"neutral","sentiment_score":-0.05600755289196968},{"text":"very, very grateful, and she's more than Yep.","start_word":214,"end_word":221,"sentiment":"positive","sentiment_score":0.3404169976711273},{"text":"happy to keep the card. But it it is a a policy that we have that staff are not allowed to accept cash or or cash equivalents. Even even though it's nothing to do with you. Yeah. I understand I mean that's I mean, a bit you of do a gray your drawers area. yeah. No. It's not gray. It's black and white, and you're on the black.","start_word":222,"end_word":289,"sentiment":"neutral","sentiment_score":-0.13439151644706726},{"text":"It's got absolutely nothing to do. What what if I sent it in the mail and it turned up in the letterbox care of cooler bar? Would you then interfere with it?","start_word":290,"end_word":321,"sentiment":"negative","sentiment_score":-0.3475795090198517},{"text":"She she brought it Would to me. no. So Yeah. it wasn't I know. me interfering with it Yeah. Well, you are now.","start_word":322,"end_word":344,"sentiment":"neutral","sentiment_score":-0.18225597039512967},{"text":"because she she did the right thing and brought it to me and said, well, I've got this. It puts me in a difficult position because it's in breach of our policy, and she's correct.","start_word":345,"end_word":379,"sentiment":"negative","sentiment_score":-0.5544468760490417},{"text":"Yeah. So Okay. I've got the money here, which is in Yeah. the Admin Building. Yeah. Is it convenient for you to call in and pick it up, the money? Yeah. I yeah. I will do. You're the gen you're the manager there, are you? I am the general manager for operations. Yes. Mike. Yeah. What what is it Amanda Crook, used to be? Or Amanda's the CEO now. yeah. Yeah. Okay. Okay. Right. Well, I will drop in, and Okay. I'll I'll I'll meet Taylor myself at some stage and express Yeah. my and express my gratitude off the grounds.","start_word":380,"end_word":480,"sentiment":"neutral","sentiment_score":0.04714422672986984},{"text":"Yeah. That would be lovely.","start_word":481,"end_word":485,"sentiment":"positive","sentiment_score":0.5109637975692749},{"text":"Yeah. Okay. Now I've got one other query to do with nothing. My wife was here for a couple of years. Yes. Alright. In the service department, Apartment Number 1. Alright. Yes. And I brought I brought her home because she was getting worse, and I had her here for two years. We kept the service department going and paying for Right. her. I'm the one because she's my wife, you see. Mhmm. And I put the money in originally, the 70 odd grand, you know, when you when you sign up that that money. Yes. And they use half of it, and the other half's kept in the trust. Alright? But when she died, I went and saw your people there, and they gave me permission and said, yes. Go in there. Get all of the stuff. Take it out. All of her furniture, clothing, private things, which involved a safe with several thousand dollars in it underneath the sink, plus several thousand dollars worth of artwork. Okay? Now Right. that was all that was all okay. Alright? Now I've said, okay. I would like the money returned that's left, the 30 odd thousand. And they won't return it because I've got to get probate to prove Yes. that I am because there wasn't a list a list a will. Right. Alright? I've been to the probate people, and I spoke to them, the the lawyers, and the paralegal listened to all of the information and said, right. Well, you gotta make an appointment. And I said, yeah. Well, they tell me what it's gonna cost, and they said, well, you gotta pay for that. I said, I've just told you everything. She said, yeah. But you gotta tell a lawyer. It's $440, and I'll give you a quote, and it'll be about $3. And that's just to get probate so I can get her money.","start_word":486,"end_word":802,"sentiment":"neutral","sentiment_score":-0.09293177113971124},{"text":"Now I'd like to know why you people let me, an unprobated person, go in and take many thousands of dollars worth of gear out of her place.","start_word":803,"end_word":830,"sentiment":"negative","sentiment_score":-0.589528501033783},{"text":"I'd like to know why. Steve, it's not a question I can answer, obviously.","start_word":831,"end_word":844,"sentiment":"neutral","sentiment_score":-0.24298937618732452},{"text":"No.","start_word":845,"end_word":845,"sentiment":"negative","sentiment_score":-0.40348678827285767},{"text":"I I know. And it's this department, that department, every other department.","start_word":846,"end_word":857,"sentiment":"neutral","sentiment_score":-0.28259745240211487},{"text":"But can you see the the hypocrisy in that?","start_word":858,"end_word":866,"sentiment":"negative","sentiment_score":-0.5300765037536621},{"text":"I can.","start_word":867,"end_word":868,"sentiment":"neutral","sentiment_score":-0.2961903214454651},{"text":"And I guess Several thousand many thousands of dollars in a safe and in artwork. I can definitely see the the problem with that. And if I'm honest, I believe what should have happened is that, potentially, you should have had to obtain probate before you took any of it.","start_word":869,"end_word":918,"sentiment":"negative","sentiment_score":-0.46042269468307495},{"text":"Yeah. Exactly. But The the you problem see that that being was alright. That was alright because I was cleaning the place out so it could be yes. re lit. Correct.","start_word":919,"end_word":949,"sentiment":"neutral","sentiment_score":-0.1529759168624878},{"text":"But when it comes to the money, that's of no advantage. So, no, I'm not allowed to.","start_word":950,"end_word":966,"sentiment":"negative","sentiment_score":-0.4818493127822876},{"text":"No.","start_word":967,"end_word":967,"sentiment":"neutral","sentiment_score":-0.3003249168395996},{"text":"And I can understand why that is a problem.","start_word":968,"end_word":976,"sentiment":"negative","sentiment_score":-0.37565913796424866},{"text":"I get it.","start_word":977,"end_word":979,"sentiment":"neutral","sentiment_score":-0.18731962144374847},{"text":"And I it's also a problem for us because, obviously, we can't store things for people.","start_word":980,"end_word":995,"sentiment":"negative","sentiment_score":-0.36361801624298096},{"text":"So No. we do need things removing, but Yeah. I But do yeah.","start_word":996,"end_word":1008,"sentiment":"neutral","sentiment_score":-0.17406339943408966},{"text":"But that's that's just a corporate excuse. We don't go along with those anymore.","start_word":1009,"end_word":1022,"sentiment":"negative","sentiment_score":-0.517722487449646},{"text":"well, A I'm fact's not saying a it's fact. an excuse. Law I'm law just saying it's law is law. It's not corporate spin. It's law. It's how the would law. how would you like me to answer this instead? I'm being just Well, being I'd like practical. an an actual explanation about why I have to spend well over $3,000 obtaining probate for my wife, which everyone knew was my wife. I was there every bloody day. I know Sharon. I know all of those people extremely well. Everyone there. I Yep. know Carolyn. I know all of them. They knew I was her husband, and yet you've grown the line and said, no. You've got to spend well over 3,000 to get probate, but it suits us to get stuff cleaned out and as many thousands of dollars worth of her stuff in there, you can do that.","start_word":1023,"end_word":1172,"sentiment":"neutral","sentiment_score":-0.1401926428079605},{"text":"We won't we won't mention probate because we want it empty.","start_word":1173,"end_word":1183,"sentiment":"negative","sentiment_score":-0.35344842076301575},{"text":"Okay. Steve, can I ask how long ago this was? About six months now. Six And months. I've I've been in hospital, obviously, with the various things, and that's why I'm saying thank you to Taylor. Sure. She she helped me, and I've been in and out of hospital. I've had all sorts of health problems, and I'll just put this on the back burner because I can't deal with too many things at once. No. Okay. I think probably the best way forward then is if you want, I can get the right person to give you a callback. Yeah. I've And I've then spoke we I've spoken I've spoken to that lady. I've forgotten her name. The one that's in charge of overseeing the the finances. Is that Helen? Yeah. That's a Okay. she's the one that said you've gotta go and get probate. Yes.","start_word":1184,"end_word":1330,"sentiment":"neutral","sentiment_score":-0.1140371561050415},{"text":"But I I can't afford all of this well over $3,000 to prove that my wife that everyone there knows is my wife is my wife. I think the issue is not proving that she's your wife. It's actually proving or making sure that there are no other third parties that need to be considered, etcetera, which is the whole issue about probate.","start_word":1331,"end_word":1393,"sentiment":"negative","sentiment_score":-0.4657643139362335},{"text":"Yeah. It's Well, not that would have that that would have applied to her thousands it would've. of dollars worth of artwork, wouldn't it?","start_word":1394,"end_word":1417,"sentiment":"neutral","sentiment_score":-0.1512565165758133},{"text":"It would've, and I don't disagree with you on that. So it's a bit hypocritical. I'm just a bit annoyed that I've now gotta go and spend thousands that I haven't got. In the midst of bloody all this medical crap I'm going through, just to try and get it sorted out. What what what can I do practically to I try I and I don't I I really don't know because I'm not on that side of the fence. You know? I I can't provide answers. I can only provide what's wrong what what I see is wrong.","start_word":1418,"end_word":1516,"sentiment":"negative","sentiment_score":-0.5682902336120605},{"text":"Any anyway, something to something to chew on and Look? Absolutely. Going back to the the $50 that you get to tell her, when do you have any idea what day you'd might pop in? Or well, today is actually the only day I've got clearer medical sets up. So I'll come and I when would suit you? am free between around 01:30 and three. And Okay. I'll come in just after 01:30. You'll be in the front office there, will It's not in the main reception. It's in the little admin office where like, where Amanda used to be or is. you? So as Yeah. Yeah. Yeah. Nick yeah. There's your park there and you walk down a little island. yes. If you go Yep. a bit further, you get to the HR department. Yes. That's the one. Yep. Yep. Yep. Okay. I'll Around be here. about yeah. Around about 01:30 ish. 01:30.","start_word":1517,"end_word":1670,"sentiment":"neutral","sentiment_score":-0.016672587457608867},{"text":"Fantastic. Alright. We'll see you Yep.","start_word":1671,"end_word":1676,"sentiment":"positive","sentiment_score":0.4770594537258148},{"text":"then. Okay.","start_word":1677,"end_word":1678,"sentiment":"neutral","sentiment_score":0.2887342572212219},{"text":"Thank you. Thank you. Bye bye.","start_word":1679,"end_word":1684,"sentiment":"positive","sentiment_score":0.5650225877761841}],"average":{"sentiment":"neutral","sentiment_score":-0.1561552704776011}}}}