{"metadata":{"transaction_key":"deprecated","request_id":"01a0cc87-ecdb-77d2-a325-9fdc79c3815f","sha256":"03fa95ea161df497cfb0d0a98c78cdf857cc623e2a969e163d3bd6a1ff203167","created":"2026-09-23T04:30:57.162Z","duration":133.99194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":500,"output_tokens":93},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":568,"output_tokens":570},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":568,"output_tokens":51}},"results":{"channels":[{"alternatives":[{"transcript":"Hello. Speaking. It's David McCarthy. Good. Thank you. How are you? Yes. Yes. I don't typically do dam breaks. I'm gonna be honest with you. They they why do I need a dam break for Phil? I don't fully understand. Is it a basin that the the the the is it is it is it a large, like, five meter basin? Or because usually, you need to have five meter height in the bay sorry, downbreak assessment. Yes. Right. They said no. Right. Well, if if if you send it through to the email address that you've got I'm sorry, that from our website, the admin at SWM. If you send it through the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it. Oh, awesome. Alright. Well, I'll wait out for it. Thank you so much. Awesome. Alright. I'll speak to you soon. Cheers, mate. Bye.","confidence":0.984375,"words":[{"word":"hello","start":1.36,"end":1.68,"confidence":0.6813965,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.022679144516587257},{"word":"speaking","start":1.68,"end":2.1599998,"confidence":0.7844238,"punctuated_word":"Speaking.","sentiment":"neutral","sentiment_score":0.02107665315270424},{"word":"it's","start":2.1599998,"end":2.24,"confidence":0.6427002,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.030776523053646088},{"word":"david","start":2.24,"end":2.6399999,"confidence":0.26635742,"punctuated_word":"David","sentiment":"neutral","sentiment_score":0.02825741469860077},{"word":"mccarthy","start":2.6399999,"end":3.1399999,"confidence":0.6750488,"punctuated_word":"McCarthy.","sentiment":"neutral","sentiment_score":0.044395461678504944},{"word":"good","start":8.72,"end":9.04,"confidence":0.97509766,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.47190773487091064},{"word":"thank","start":9.04,"end":9.2,"confidence":0.99609375,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5842421650886536},{"word":"you","start":9.2,"end":9.36,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4260709881782532},{"word":"how","start":9.36,"end":9.5199995,"confidence":0.9980469,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.23116843402385712},{"word":"are","start":9.5199995,"end":9.679999,"confidence":0.99609375,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.20118577778339383},{"word":"you","start":9.679999,"end":10.179999,"confidence":0.99560547,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.2579743266105652},{"word":"yes","start":19.005001,"end":19.505001,"confidence":0.9343262,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04369170963764191},{"word":"yes","start":43.02,"end":43.245,"confidence":0.8972168,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.06547337770462036},{"word":"i","start":46.844997,"end":47.004997,"confidence":0.8964844,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1768864244222641},{"word":"don't","start":47.004997,"end":47.405,"confidence":0.99902344,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.11116646230220796},{"word":"typically","start":47.405,"end":47.905,"confidence":0.9970703,"punctuated_word":"typically","sentiment":"neutral","sentiment_score":-0.13640598952770233},{"word":"do","start":47.965,"end":48.204998,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.14388050138950348},{"word":"dam","start":48.204998,"end":48.524998,"confidence":0.8598633,"punctuated_word":"dam","sentiment":"neutral","sentiment_score":-0.14597967267036438},{"word":"breaks","start":48.524998,"end":48.925,"confidence":0.8093262,"punctuated_word":"breaks.","sentiment":"neutral","sentiment_score":-0.15011441707611084},{"word":"i'm","start":48.925,"end":49.165,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.0923723503947258},{"word":"gonna","start":49.165,"end":49.324997,"confidence":0.98828125,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.07588871568441391},{"word":"be","start":49.324997,"end":49.405,"confidence":0.9980469,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.07162675261497498},{"word":"honest","start":49.405,"end":49.725,"confidence":1.0,"punctuated_word":"honest","sentiment":"neutral","sentiment_score":-0.08045125007629395},{"word":"with","start":49.725,"end":49.885,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.08502093702554703},{"word":"you","start":49.885,"end":50.285,"confidence":0.99316406,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.08555971831083298},{"word":"they","start":50.285,"end":50.524998,"confidence":0.5991211,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.06741560250520706},{"word":"they","start":50.524998,"end":50.765,"confidence":0.9243164,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.05760900303721428},{"word":"why","start":51.245,"end":51.565,"confidence":0.9921875,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.06765267997980118},{"word":"do","start":51.565,"end":51.725,"confidence":0.8413086,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.06162450462579727},{"word":"i","start":51.725,"end":51.805,"confidence":0.7705078,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05404236167669296},{"word":"need","start":51.805,"end":52.045,"confidence":0.99902344,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.05422425642609596},{"word":"a","start":52.045,"end":52.204998,"confidence":0.9267578,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07448671758174896},{"word":"dam","start":52.204998,"end":52.445,"confidence":0.9980469,"punctuated_word":"dam","sentiment":"neutral","sentiment_score":-0.0766250267624855},{"word":"break","start":52.445,"end":52.684998,"confidence":0.97265625,"punctuated_word":"break","sentiment":"neutral","sentiment_score":-0.0875934511423111},{"word":"for","start":52.684998,"end":52.925,"confidence":0.79833984,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.07356902956962585},{"word":"phil","start":52.925,"end":53.165,"confidence":0.7145996,"punctuated_word":"Phil?","sentiment":"neutral","sentiment_score":-0.09410713613033296},{"word":"i","start":53.165,"end":53.245,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.24296018481254575},{"word":"don't","start":53.245,"end":53.485,"confidence":0.99658203,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.16439811885356903},{"word":"fully","start":53.485,"end":53.725,"confidence":0.9199219,"punctuated_word":"fully","sentiment":"neutral","sentiment_score":-0.1299738734960556},{"word":"understand","start":53.725,"end":54.125,"confidence":0.826416,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.16873039305210114},{"word":"is","start":54.125,"end":54.285,"confidence":0.9951172,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.09228550642728806},{"word":"it","start":54.285,"end":54.605,"confidence":0.9941406,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07258544862270355},{"word":"a","start":54.605,"end":54.925,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.08052848279476166},{"word":"basin","start":54.925,"end":55.425,"confidence":0.77734375,"punctuated_word":"basin","sentiment":"neutral","sentiment_score":-0.11397358775138856},{"word":"that","start":55.725,"end":55.964996,"confidence":0.9716797,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.06771662831306458},{"word":"the","start":55.964996,"end":56.204998,"confidence":0.32836914,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08102346211671829},{"word":"the","start":56.204998,"end":56.684998,"confidence":0.80126953,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08747731894254684},{"word":"the","start":56.684998,"end":57.184998,"confidence":0.7270508,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08120876550674438},{"word":"the","start":57.93,"end":58.010002,"confidence":0.38061523,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08044072240591049},{"word":"is","start":58.25,"end":58.33,"confidence":0.984375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.07495997101068497},{"word":"it","start":58.33,"end":58.41,"confidence":0.7285156,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07782438397407532},{"word":"is","start":58.41,"end":58.57,"confidence":0.95703125,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.07925911247730255},{"word":"it","start":58.57,"end":58.65,"confidence":0.984375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07786392420530319},{"word":"is","start":58.65,"end":58.73,"confidence":0.49804688,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.08094049245119095},{"word":"it","start":58.73,"end":58.89,"confidence":0.99121094,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.07232999801635742},{"word":"a","start":58.89,"end":59.05,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.07829143106937408},{"word":"large","start":59.05,"end":59.37,"confidence":0.96069336,"punctuated_word":"large,","sentiment":"neutral","sentiment_score":-0.08886159956455231},{"word":"like","start":59.37,"end":59.77,"confidence":0.98657227,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.0979522317647934},{"word":"five","start":59.77,"end":60.010002,"confidence":0.99902344,"punctuated_word":"five","sentiment":"neutral","sentiment_score":-0.0968318209052086},{"word":"meter","start":60.010002,"end":60.33,"confidence":0.9970703,"punctuated_word":"meter","sentiment":"neutral","sentiment_score":-0.08895600587129593},{"word":"basin","start":60.33,"end":60.73,"confidence":0.71606445,"punctuated_word":"basin?","sentiment":"neutral","sentiment_score":-0.0956805944442749},{"word":"or","start":60.73,"end":61.05,"confidence":0.9951172,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.06690847873687744},{"word":"because","start":61.21,"end":61.690002,"confidence":0.9892578,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.07785395532846451},{"word":"usually","start":61.690002,"end":62.170002,"confidence":0.66674805,"punctuated_word":"usually,","sentiment":"neutral","sentiment_score":-0.07283643633127213},{"word":"you","start":62.170002,"end":62.33,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09469002485275269},{"word":"need","start":62.33,"end":62.45,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.08905079960823059},{"word":"to","start":62.45,"end":62.57,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09614473581314088},{"word":"have","start":62.57,"end":62.81,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.09051542729139328},{"word":"five","start":62.81,"end":62.97,"confidence":0.9716797,"punctuated_word":"five","sentiment":"neutral","sentiment_score":-0.08764161914587021},{"word":"meter","start":62.97,"end":63.21,"confidence":0.99902344,"punctuated_word":"meter","sentiment":"neutral","sentiment_score":-0.08486983180046082},{"word":"height","start":63.21,"end":63.53,"confidence":0.93359375,"punctuated_word":"height","sentiment":"neutral","sentiment_score":-0.072903111577034},{"word":"in","start":63.53,"end":63.77,"confidence":0.32373047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0933728814125061},{"word":"the","start":63.77,"end":64.01,"confidence":0.5786133,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09501693397760393},{"word":"bay","start":64.01,"end":64.25,"confidence":0.54541016,"punctuated_word":"bay","sentiment":"neutral","sentiment_score":-0.12423891574144363},{"word":"sorry","start":64.49,"end":64.81,"confidence":0.75097656,"punctuated_word":"sorry,","sentiment":"neutral","sentiment_score":-0.11914330720901488},{"word":"downbreak","start":64.81,"end":65.29,"confidence":0.53100586,"punctuated_word":"downbreak","sentiment":"neutral","sentiment_score":-0.11237448453903198},{"word":"assessment","start":65.29,"end":65.79,"confidence":0.98461914,"punctuated_word":"assessment.","sentiment":"neutral","sentiment_score":-0.12178882211446762},{"word":"yes","start":78.174995,"end":78.674995,"confidence":0.75878906,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.00963064655661583},{"word":"right","start":87.89,"end":88.39,"confidence":0.8156738,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":-0.01734437420964241},{"word":"they","start":91.090004,"end":91.33,"confidence":0.27368164,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.04256175830960274},{"word":"said","start":91.33,"end":91.65,"confidence":0.95947266,"punctuated_word":"said","sentiment":"neutral","sentiment_score":-0.0856577455997467},{"word":"no","start":91.65,"end":92.15,"confidence":0.97509766,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.06950850784778595},{"word":"right","start":93.810005,"end":94.310005,"confidence":0.7714844,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.0021471320651471615},{"word":"well","start":95.17,"end":95.67,"confidence":0.9494629,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.009113271720707417},{"word":"if","start":95.89,"end":96.21,"confidence":0.87890625,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.009067166596651076},{"word":"if","start":96.21,"end":96.450005,"confidence":0.8925781,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.006406757049262524},{"word":"if","start":96.450005,"end":96.53,"confidence":0.6640625,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.009408630430698397},{"word":"you","start":96.53,"end":96.69,"confidence":0.9248047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.009475629776716232},{"word":"send","start":96.69,"end":96.93,"confidence":0.9863281,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.011528912000358105},{"word":"it","start":96.93,"end":97.090004,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.010956764221191406},{"word":"through","start":97.090004,"end":97.33,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.008724241517484188},{"word":"to","start":97.33,"end":97.490005,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.005198746919631958},{"word":"the","start":97.490005,"end":97.65,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0008049812167882919},{"word":"email","start":97.65,"end":97.97,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":-0.005210556089878082},{"word":"address","start":97.97,"end":98.37,"confidence":1.0,"punctuated_word":"address","sentiment":"neutral","sentiment_score":-0.006226583383977413},{"word":"that","start":98.37,"end":98.87,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0071587227284908295},{"word":"you've","start":99.33,"end":99.83,"confidence":0.98657227,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.011216334998607635},{"word":"got","start":99.995,"end":100.075005,"confidence":0.9580078,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.01590667851269245},{"word":"i'm","start":100.155,"end":100.235,"confidence":0.9111328,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.02903800830245018},{"word":"sorry","start":100.235,"end":100.555,"confidence":0.7675781,"punctuated_word":"sorry,","sentiment":"neutral","sentiment_score":-0.03817526996135712},{"word":"that","start":100.555,"end":100.875,"confidence":0.88183594,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.022854238748550415},{"word":"from","start":100.955,"end":101.195,"confidence":0.9980469,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.022150583565235134},{"word":"our","start":101.195,"end":101.435,"confidence":0.9902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.01863211952149868},{"word":"website","start":101.435,"end":101.755,"confidence":0.91064453,"punctuated_word":"website,","sentiment":"neutral","sentiment_score":-0.014419978484511375},{"word":"the","start":101.755,"end":101.995,"confidence":0.9428711,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.007067139260470867},{"word":"admin","start":101.995,"end":102.475,"confidence":0.9980469,"punctuated_word":"admin","sentiment":"neutral","sentiment_score":-0.001517866738140583},{"word":"at","start":102.475,"end":102.795,"confidence":0.984375,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.0003856588155031204},{"word":"swm","start":102.795,"end":103.295,"confidence":0.70214844,"punctuated_word":"SWM.","sentiment":"neutral","sentiment_score":-0.0023331050761044025},{"word":"if","start":103.915,"end":104.155,"confidence":0.98095703,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.004103668034076691},{"word":"you","start":104.155,"end":104.315,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.004909459501504898},{"word":"send","start":104.315,"end":104.435,"confidence":0.97509766,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.00027496740221977234},{"word":"it","start":104.435,"end":104.555,"confidence":0.63720703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.005491610616445541},{"word":"through","start":104.555,"end":105.055,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.008143512532114983},{"word":"the","start":106.075,"end":106.235,"confidence":0.95703125,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.013437289744615557},{"word":"information","start":106.235,"end":106.715004,"confidence":0.92163086,"punctuated_word":"information,","sentiment":"neutral","sentiment_score":-0.01214138325303793},{"word":"i'll","start":106.715004,"end":106.955,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.0008375408942811191},{"word":"have","start":106.955,"end":107.115,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.00481521338224411},{"word":"a","start":107.115,"end":107.195,"confidence":0.984375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.004879500716924667},{"word":"look","start":107.195,"end":107.355,"confidence":1.0,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.012057807296514513},{"word":"at","start":107.355,"end":107.515,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.007306136190891266},{"word":"it","start":107.515,"end":107.675,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.00536823645234108},{"word":"because","start":107.675,"end":107.995,"confidence":0.88964844,"punctuated_word":"because,","sentiment":"neutral","sentiment_score":-0.01799941249191761},{"word":"you","start":107.995,"end":108.155,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04084576293826103},{"word":"know","start":108.155,"end":108.395004,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.02699260786175728},{"word":"i","start":108.395004,"end":108.635,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.015323981642723083},{"word":"i","start":108.635,"end":108.715004,"confidence":0.90234375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.001651190221309662},{"word":"have","start":108.715004,"end":108.955,"confidence":0.9277344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.022735975682735443},{"word":"been","start":108.955,"end":109.195,"confidence":0.9951172,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.05492614209651947},{"word":"able","start":109.195,"end":109.435,"confidence":0.96240234,"punctuated_word":"able","sentiment":"neutral","sentiment_score":0.10251860320568083},{"word":"to","start":109.435,"end":109.595,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11084164679050446},{"word":"successfully","start":109.595,"end":110.095,"confidence":0.9980469,"punctuated_word":"successfully","sentiment":"neutral","sentiment_score":0.1587691456079483},{"word":"argue","start":110.315,"end":110.715004,"confidence":1.0,"punctuated_word":"argue","sentiment":"neutral","sentiment_score":0.025649543851614},{"word":"with","start":110.715004,"end":110.955,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06398074328899384},{"word":"melbourne","start":110.955,"end":111.355,"confidence":0.5605469,"punctuated_word":"Melbourne","sentiment":"neutral","sentiment_score":0.05673950910568237},{"word":"warrior","start":111.355,"end":111.515,"confidence":0.4638672,"punctuated_word":"Warrior","sentiment":"neutral","sentiment_score":-0.0071653686463832855},{"word":"in","start":111.515,"end":111.675,"confidence":0.9707031,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07028352469205856},{"word":"the","start":111.675,"end":111.835,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.01334024965763092},{"word":"past","start":111.835,"end":112.155,"confidence":0.93530273,"punctuated_word":"past,","sentiment":"neutral","sentiment_score":0.003953324630856514},{"word":"but","start":112.155,"end":112.62,"confidence":0.9980469,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.05109650641679764},{"word":"i","start":113.5,"end":113.58,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1315481662750244},{"word":"i","start":113.58,"end":113.740005,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.149444118142128},{"word":"i","start":113.740005,"end":113.82,"confidence":0.89453125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15243257582187653},{"word":"can","start":113.82,"end":114.060005,"confidence":0.7680664,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.15950490534305573},{"word":"also","start":114.060005,"end":114.380005,"confidence":1.0,"punctuated_word":"also","sentiment":"neutral","sentiment_score":-0.14110256731510162},{"word":"recommend","start":114.380005,"end":114.86,"confidence":1.0,"punctuated_word":"recommend","sentiment":"neutral","sentiment_score":-0.2149697095155716},{"word":"someone","start":114.86,"end":115.18,"confidence":1.0,"punctuated_word":"someone","sentiment":"neutral","sentiment_score":-0.2735644578933716},{"word":"else","start":115.18,"end":115.420006,"confidence":1.0,"punctuated_word":"else","sentiment":"neutral","sentiment_score":-0.2669072151184082},{"word":"if","start":115.420006,"end":115.66,"confidence":0.9604492,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.20465034246444705},{"word":"if","start":115.66,"end":115.82,"confidence":0.98828125,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.20163056254386905},{"word":"i","start":115.82,"end":115.9,"confidence":0.99121094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2138977348804474},{"word":"if","start":116.060005,"end":116.14,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.2168908417224884},{"word":"we","start":116.14,"end":116.380005,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.22997598350048065},{"word":"can't","start":116.380005,"end":116.62,"confidence":0.9980469,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.2266119122505188},{"word":"do","start":116.62,"end":116.78,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.2015128880739212},{"word":"it","start":116.78,"end":117.28,"confidence":0.99853516,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.13166378438472748},{"word":"oh","start":120.86,"end":121.18,"confidence":0.8730469,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.2090463489294052},{"word":"awesome","start":121.18,"end":121.5,"confidence":0.99902344,"punctuated_word":"awesome.","sentiment":"positive","sentiment_score":0.4115842580795288},{"word":"alright","start":121.5,"end":121.82,"confidence":0.9926758,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2611883878707886},{"word":"well","start":121.82,"end":122.060005,"confidence":0.99902344,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.22156885266304016},{"word":"i'll","start":122.060005,"end":122.22,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.10802846401929855},{"word":"wait","start":122.22,"end":122.46001,"confidence":0.99121094,"punctuated_word":"wait","sentiment":"neutral","sentiment_score":0.11860182881355286},{"word":"out","start":122.46001,"end":122.62,"confidence":0.91015625,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.06753109395503998},{"word":"for","start":122.62,"end":122.86,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.09404094517230988},{"word":"it","start":122.86,"end":123.36,"confidence":1.0,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.09171585738658904},{"word":"thank","start":126.37688,"end":126.616875,"confidence":0.77246094,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.563330888748169},{"word":"you","start":126.616875,"end":126.77687,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6188981533050537},{"word":"so","start":126.77687,"end":126.936874,"confidence":0.8618164,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.6612028479576111},{"word":"much","start":126.936874,"end":127.436874,"confidence":0.9995117,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.5892584323883057},{"word":"awesome","start":127.656876,"end":128.15688,"confidence":0.7454834,"punctuated_word":"Awesome.","sentiment":"positive","sentiment_score":0.5245575904846191},{"word":"alright","start":128.21687,"end":128.61688,"confidence":0.9416504,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.19466641545295715},{"word":"i'll","start":128.61688,"end":128.77689,"confidence":0.9851074,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.15401318669319153},{"word":"speak","start":128.77689,"end":128.93687,"confidence":0.8925781,"punctuated_word":"speak","sentiment":"neutral","sentiment_score":0.15103210508823395},{"word":"to","start":128.93687,"end":129.01688,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10384470224380492},{"word":"you","start":129.01688,"end":129.09688,"confidence":0.97265625,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1687927544116974},{"word":"soon","start":129.09688,"end":129.59688,"confidence":0.99853516,"punctuated_word":"soon.","sentiment":"neutral","sentiment_score":0.16642901301383972},{"word":"cheers","start":131.64688,"end":131.89688,"confidence":0.7121582,"punctuated_word":"Cheers,","sentiment":"positive","sentiment_score":0.38274288177490234},{"word":"mate","start":131.89688,"end":132.13687,"confidence":0.9736328,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.09639491140842438},{"word":"bye","start":132.13687,"end":132.63687,"confidence":0.9875488,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.08631522208452225}],"paragraphs":{"transcript":"\nHello. Speaking. It's David McCarthy. Good. Thank you.\n\nHow are you? Yes. Yes. I don't typically do dam breaks. I'm gonna be honest with you.\n\nThey they why do I need a dam break for Phil? I don't fully understand. Is it a basin that the the the the is it is it is it a large, like, five meter basin? Or because usually, you need to have five meter height in the bay sorry, downbreak assessment. Yes.\n\nRight. They said no. Right. Well, if if if you send it through to the email address that you've got I'm sorry, that from our website, the admin at SWM. If you send it through the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it.\n\nOh, awesome. Alright. Well, I'll wait out for it. Thank you so much. Awesome.\n\nAlright. I'll speak to you soon. Cheers, mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.36,"end":1.68,"sentiment":"neutral","sentiment_score":0.022679144516587257},{"text":"Speaking.","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.02107665315270424},{"text":"It's David McCarthy.","start":2.1599998,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.03447646647691727},{"text":"Good.","start":8.72,"end":9.04,"sentiment":"positive","sentiment_score":0.47190773487091064},{"text":"Thank you.","start":9.04,"end":9.36,"sentiment":"positive","sentiment_score":0.5051565766334534}],"sentiment":"neutral","sentiment_score":0.20367576065473258,"num_words":8,"start":1.36,"end":9.36},{"sentences":[{"text":"How are you?","start":9.36,"end":10.179999,"sentiment":"neutral","sentiment_score":0.23010951280593872},{"text":"Yes.","start":19.005001,"end":19.505001,"sentiment":"neutral","sentiment_score":0.04369170963764191},{"text":"Yes.","start":43.02,"end":43.245,"sentiment":"neutral","sentiment_score":0.06547337770462036},{"text":"I don't typically do dam breaks.","start":46.844997,"end":48.925,"sentiment":"neutral","sentiment_score":-0.14407224456469217},{"text":"I'm gonna be honest with you.","start":48.925,"end":50.285,"sentiment":"neutral","sentiment_score":-0.08181995401779811}],"sentiment":"neutral","sentiment_score":-0.032697621513815486,"num_words":17,"start":9.36,"end":50.285},{"sentences":[{"text":"They they why do I need a dam break for Phil?","start":50.285,"end":53.165,"sentiment":"neutral","sentiment_score":-0.06990452449430119},{"text":"I don't fully understand.","start":53.165,"end":54.125,"sentiment":"neutral","sentiment_score":-0.1765156425535679},{"text":"Is it a basin that the the the the is it is it is it a large, like, five meter basin?","start":54.125,"end":60.73,"sentiment":"neutral","sentiment_score":-0.08414245183978762},{"text":"Or because usually, you need to have five meter height in the bay sorry, downbreak assessment.","start":60.73,"end":65.79,"sentiment":"neutral","sentiment_score":-0.09370936034247279},{"text":"Yes.","start":78.174995,"end":78.674995,"sentiment":"neutral","sentiment_score":0.00963064655661583}],"sentiment":"neutral","sentiment_score":-0.08927779145679383,"num_words":53,"start":50.285,"end":78.674995},{"sentences":[{"text":"Right.","start":87.89,"end":88.39,"sentiment":"neutral","sentiment_score":-0.01734437420964241},{"text":"They said no.","start":91.090004,"end":92.15,"sentiment":"neutral","sentiment_score":-0.06590933725237846},{"text":"Right.","start":93.810005,"end":94.310005,"sentiment":"neutral","sentiment_score":0.0021471320651471615},{"text":"Well, if if if you send it through to the email address that you've got I'm sorry, that from our website, the admin at SWM.","start":95.17,"end":103.295,"sentiment":"neutral","sentiment_score":-0.011288265120238066},{"text":"If you send it through the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it.","start":103.915,"end":117.28,"sentiment":"neutral","sentiment_score":-0.05534262645449688}],"sentiment":"neutral","sentiment_score":-0.04021084838011604,"num_words":77,"start":87.89,"end":117.28},{"sentences":[{"text":"Oh, awesome.","start":120.86,"end":121.5,"sentiment":"neutral","sentiment_score":0.310315303504467},{"text":"Alright.","start":121.5,"end":121.82,"sentiment":"neutral","sentiment_score":0.2611883878707886},{"text":"Well, I'll wait out for it.","start":121.82,"end":123.36,"sentiment":"neutral","sentiment_score":0.11691450700163841},{"text":"Thank you so much.","start":126.37688,"end":127.436874,"sentiment":"positive","sentiment_score":0.6081725805997849},{"text":"Awesome.","start":127.656876,"end":128.15688,"sentiment":"positive","sentiment_score":0.5245575904846191}],"sentiment":"neutral","sentiment_score":0.3243252821266651,"num_words":14,"start":120.86,"end":128.15688},{"sentences":[{"text":"Alright.","start":128.21687,"end":128.61688,"sentiment":"neutral","sentiment_score":0.19466641545295715},{"text":"I'll speak to you soon.","start":128.61688,"end":129.59688,"sentiment":"neutral","sentiment_score":0.1488223522901535},{"text":"Cheers, mate.","start":131.64688,"end":132.13687,"sentiment":"neutral","sentiment_score":0.23956889659166336},{"text":"Bye.","start":132.13687,"end":132.63687,"sentiment":"neutral","sentiment_score":-0.08631522208452225}],"sentiment":"neutral","sentiment_score":0.1479556386669477,"num_words":9,"start":128.21687,"end":132.63687}]}}]},{"alternatives":[{"transcript":"Good afternoon, Alex. Tabby calling from Dalton Constantius. How are you? Yeah. Yeah. Very good. Very good. Alex, I'm calling regarding a project in Southeast, and it's a wetlands. There's a small section of embankment or probably about 500 fill. And, obviously, Miller Motte came back and said they need to do a bank hold assessment on it. So we probably need to do a bit of a modeling to see, you know, doing the dam breaking and analysis and stuff like that. You you happy to do that kind of stuff? They they may need to to do the any any area where a hundred year level is in field, they need ankle assessment done. Full modeling and, yeah, full ankle assessment done. That's the the requirements from Miller Motor now. We argue the case, and then they came back and said, no. They still need this. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. I can do that. Yeah. Oh, okay. Okay. Okay. No problem. Yeah. Alright. Alright. Yeah. Thanks, Alexa. I'll yeah. Yeah. I'll I'll come back to you. Yeah. No problem. Great. Alright. Thanks, Alex. Alright. Bye. Okay. No worries. Alright. See you, Alex. Bye. Bye.","confidence":0.97998047,"words":[{"word":"good","start":4.3199997,"end":4.56,"confidence":0.9980469,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.3216833472251892},{"word":"afternoon","start":4.56,"end":4.88,"confidence":0.98535156,"punctuated_word":"afternoon,","sentiment":"neutral","sentiment_score":0.3055822253227234},{"word":"alex","start":4.88,"end":5.38,"confidence":0.99658203,"punctuated_word":"Alex.","sentiment":"neutral","sentiment_score":0.31780678033828735},{"word":"tabby","start":5.52,"end":5.92,"confidence":0.57373047,"punctuated_word":"Tabby","sentiment":"neutral","sentiment_score":0.24476775527000427},{"word":"calling","start":5.92,"end":6.16,"confidence":0.97998047,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.22498367726802823},{"word":"from","start":6.16,"end":6.3999996,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.16105717420578003},{"word":"dalton","start":6.3999996,"end":6.8999996,"confidence":0.78222656,"punctuated_word":"Dalton","sentiment":"neutral","sentiment_score":0.18957704305648804},{"word":"constantius","start":6.96,"end":7.46,"confidence":0.5866699,"punctuated_word":"Constantius.","sentiment":"neutral","sentiment_score":0.2135203331708908},{"word":"how","start":7.68,"end":7.8399997,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2294612377882004},{"word":"are","start":7.8399997,"end":7.9199996,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.19077420234680176},{"word":"you","start":7.9199996,"end":8.42,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.2095986306667328},{"word":"yeah","start":10.32,"end":10.559999,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.16120633482933044},{"word":"yeah","start":10.559999,"end":10.8,"confidence":0.9211426,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.27535897493362427},{"word":"very","start":10.8,"end":10.96,"confidence":0.97802734,"punctuated_word":"Very","sentiment":"positive","sentiment_score":0.604744017124176},{"word":"good","start":10.96,"end":11.28,"confidence":0.9614258,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5930517911911011},{"word":"very","start":11.28,"end":11.5199995,"confidence":0.95947266,"punctuated_word":"Very","sentiment":"positive","sentiment_score":0.5833140015602112},{"word":"good","start":11.5199995,"end":11.84,"confidence":0.78759766,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5300297737121582},{"word":"alex","start":11.84,"end":12.34,"confidence":0.8486328,"punctuated_word":"Alex,","sentiment":"neutral","sentiment_score":0.0960693657398224},{"word":"i'm","start":13.2,"end":13.36,"confidence":0.9748535,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.05991678684949875},{"word":"calling","start":13.36,"end":13.679999,"confidence":0.8964844,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.03072455897927284},{"word":"regarding","start":13.679999,"end":14.179999,"confidence":0.99902344,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":0.03688231110572815},{"word":"a","start":14.32,"end":14.625,"confidence":0.9267578,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04170035570859909},{"word":"project","start":14.785,"end":15.184999,"confidence":1.0,"punctuated_word":"project","sentiment":"neutral","sentiment_score":0.04501038044691086},{"word":"in","start":15.184999,"end":15.585,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05081849917769432},{"word":"southeast","start":15.585,"end":16.085,"confidence":0.5810547,"punctuated_word":"Southeast,","sentiment":"neutral","sentiment_score":0.05549491569399834},{"word":"and","start":17.105,"end":17.265,"confidence":0.7607422,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04275093972682953},{"word":"it's","start":17.265,"end":17.505,"confidence":0.9404297,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.05681435391306877},{"word":"a","start":17.505,"end":17.585,"confidence":0.90234375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09683455526828766},{"word":"wetlands","start":17.585,"end":18.085,"confidence":0.73046875,"punctuated_word":"wetlands.","sentiment":"neutral","sentiment_score":0.07505860924720764},{"word":"there's","start":19.904999,"end":20.145,"confidence":0.50305176,"punctuated_word":"There's","sentiment":"neutral","sentiment_score":0.02414532005786896},{"word":"a","start":20.145,"end":20.385,"confidence":0.92089844,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02759804204106331},{"word":"small","start":20.385,"end":20.885,"confidence":0.99902344,"punctuated_word":"small","sentiment":"neutral","sentiment_score":0.02764156088232994},{"word":"section","start":21.105,"end":21.605,"confidence":0.7050781,"punctuated_word":"section","sentiment":"neutral","sentiment_score":0.009696662425994871},{"word":"of","start":21.825,"end":22.325,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.02143518254160881},{"word":"embankment","start":24.145,"end":24.645,"confidence":0.9589844,"punctuated_word":"embankment","sentiment":"neutral","sentiment_score":0.015827927738428116},{"word":"or","start":24.865,"end":25.105,"confidence":0.7363281,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.02645445242524147},{"word":"probably","start":25.105,"end":25.605,"confidence":0.2980957,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.03283990919589996},{"word":"about","start":25.825,"end":26.145,"confidence":0.84716797,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.01995638944208622},{"word":"500","start":26.145,"end":26.805,"confidence":0.99194336,"punctuated_word":"500","sentiment":"neutral","sentiment_score":0.029157130047678947},{"word":"fill","start":27.744999,"end":28.244999,"confidence":0.4342041,"punctuated_word":"fill.","sentiment":"neutral","sentiment_score":0.027914226055145264},{"word":"and","start":28.97,"end":29.13,"confidence":0.8041992,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.01836049184203148},{"word":"obviously","start":29.13,"end":29.63,"confidence":0.99658203,"punctuated_word":"obviously,","sentiment":"neutral","sentiment_score":0.01575637049973011},{"word":"miller","start":29.769999,"end":30.09,"confidence":0.7709961,"punctuated_word":"Miller","sentiment":"neutral","sentiment_score":0.013197667896747587},{"word":"motte","start":30.09,"end":30.41,"confidence":0.65234375,"punctuated_word":"Motte","sentiment":"neutral","sentiment_score":0.017196882516145706},{"word":"came","start":30.41,"end":30.65,"confidence":0.94140625,"punctuated_word":"came","sentiment":"neutral","sentiment_score":0.02009965106844902},{"word":"back","start":30.65,"end":30.81,"confidence":0.9980469,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.019026370719075203},{"word":"and","start":30.81,"end":30.97,"confidence":0.91503906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.011356577277183533},{"word":"said","start":30.97,"end":31.21,"confidence":0.60009766,"punctuated_word":"said","sentiment":"neutral","sentiment_score":0.020218174904584885},{"word":"they","start":31.21,"end":31.369999,"confidence":0.92089844,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.006242573261260986},{"word":"need","start":31.369999,"end":31.609999,"confidence":0.97509766,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.018667202442884445},{"word":"to","start":31.609999,"end":31.689999,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01843051239848137},{"word":"do","start":31.689999,"end":32.09,"confidence":0.9970703,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.01512252539396286},{"word":"a","start":32.09,"end":32.17,"confidence":0.69873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02995079569518566},{"word":"bank","start":32.17,"end":32.489998,"confidence":0.91503906,"punctuated_word":"bank","sentiment":"neutral","sentiment_score":0.013824507594108582},{"word":"hold","start":32.489998,"end":32.73,"confidence":0.44726562,"punctuated_word":"hold","sentiment":"neutral","sentiment_score":0.003703583031892777},{"word":"assessment","start":32.73,"end":33.129997,"confidence":0.94384766,"punctuated_word":"assessment","sentiment":"neutral","sentiment_score":0.01175697147846222},{"word":"on","start":33.129997,"end":33.29,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.01652880758047104},{"word":"it","start":33.29,"end":33.79,"confidence":0.9797363,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.010153358802199364},{"word":"so","start":34.97,"end":35.47,"confidence":0.9580078,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.015247564762830734},{"word":"we","start":35.61,"end":35.85,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.01628774218261242},{"word":"probably","start":35.85,"end":36.17,"confidence":0.97802734,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.02306821569800377},{"word":"need","start":36.17,"end":36.41,"confidence":0.9980469,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.020798061043024063},{"word":"to","start":36.41,"end":36.57,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02445714734494686},{"word":"do","start":36.57,"end":36.73,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.019276000559329987},{"word":"a","start":36.73,"end":36.809998,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03332576900720596},{"word":"bit","start":36.809998,"end":37.05,"confidence":0.99316406,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.032626938074827194},{"word":"of","start":37.05,"end":37.129997,"confidence":0.97265625,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.04232697933912277},{"word":"a","start":37.129997,"end":37.21,"confidence":0.80126953,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04365535452961922},{"word":"modeling","start":37.21,"end":37.71,"confidence":0.9921875,"punctuated_word":"modeling","sentiment":"neutral","sentiment_score":0.032104115933179855},{"word":"to","start":38.329998,"end":38.57,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.015908651053905487},{"word":"see","start":38.57,"end":39.07,"confidence":0.8688965,"punctuated_word":"see,","sentiment":"neutral","sentiment_score":0.024202698841691017},{"word":"you","start":39.129997,"end":39.21,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.017171867191791534},{"word":"know","start":39.21,"end":39.449997,"confidence":0.99902344,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.016604797914624214},{"word":"doing","start":39.449997,"end":39.69,"confidence":0.98828125,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.01812470331788063},{"word":"the","start":39.69,"end":39.85,"confidence":0.984375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02892179787158966},{"word":"dam","start":39.85,"end":40.09,"confidence":0.8642578,"punctuated_word":"dam","sentiment":"neutral","sentiment_score":0.021081024780869484},{"word":"breaking","start":40.09,"end":40.41,"confidence":0.8774414,"punctuated_word":"breaking","sentiment":"neutral","sentiment_score":0.014668315649032593},{"word":"and","start":40.41,"end":40.649998,"confidence":0.8881836,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.015433304011821749},{"word":"analysis","start":40.649998,"end":41.05,"confidence":0.20153809,"punctuated_word":"analysis","sentiment":"neutral","sentiment_score":0.004583701491355896},{"word":"and","start":41.05,"end":41.21,"confidence":0.7182617,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.007322719320654869},{"word":"stuff","start":41.21,"end":41.53,"confidence":0.99902344,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":-0.0007618572562932968},{"word":"like","start":41.53,"end":41.69,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.009296845644712448},{"word":"that","start":41.69,"end":42.045,"confidence":0.9995117,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.017914965748786926},{"word":"you","start":43.725,"end":43.804996,"confidence":0.7553711,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.07564803212881088},{"word":"you","start":43.804996,"end":43.885,"confidence":0.4675293,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0769846960902214},{"word":"happy","start":43.885,"end":44.204998,"confidence":0.7036133,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":0.06385278701782227},{"word":"to","start":44.204998,"end":44.285,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07632476091384888},{"word":"do","start":44.285,"end":44.524998,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.06879352033138275},{"word":"that","start":44.524998,"end":44.765,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.11712278425693512},{"word":"kind","start":44.765,"end":45.004997,"confidence":0.93115234,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.1286170780658722},{"word":"of","start":45.004997,"end":45.085,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.09776782989501952},{"word":"stuff","start":45.085,"end":45.585,"confidence":0.9980469,"punctuated_word":"stuff?","sentiment":"neutral","sentiment_score":0.1161944419145584},{"word":"they","start":67.22,"end":67.46,"confidence":0.54052734,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.05553717538714409},{"word":"they","start":67.46,"end":67.78,"confidence":0.8935547,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.04334335774183273},{"word":"may","start":67.78,"end":68.020004,"confidence":0.45922852,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.04016727581620216},{"word":"need","start":68.020004,"end":68.520004,"confidence":0.8935547,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.03164657950401306},{"word":"to","start":68.924995,"end":69.045,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0328618660569191},{"word":"to","start":69.045,"end":69.165,"confidence":0.81640625,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.02843211404979229},{"word":"do","start":69.165,"end":69.485,"confidence":0.99121094,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.029200289398431774},{"word":"the","start":69.485,"end":69.985,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.03234028443694115},{"word":"any","start":71.884995,"end":72.384995,"confidence":0.9819336,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.03534305468201637},{"word":"any","start":72.845,"end":72.924995,"confidence":0.9838867,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.04247260093688965},{"word":"area","start":72.924995,"end":73.424995,"confidence":0.9980469,"punctuated_word":"area","sentiment":"neutral","sentiment_score":-0.04455336928367615},{"word":"where","start":73.485,"end":73.985,"confidence":0.9970703,"punctuated_word":"where","sentiment":"neutral","sentiment_score":-0.05310707911849022},{"word":"a","start":75.165,"end":75.325,"confidence":0.4399414,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03998458757996559},{"word":"hundred","start":75.325,"end":75.805,"confidence":0.92333984,"punctuated_word":"hundred","sentiment":"neutral","sentiment_score":-0.02611333504319191},{"word":"year","start":75.805,"end":75.884995,"confidence":0.99121094,"punctuated_word":"year","sentiment":"neutral","sentiment_score":-0.028381606563925743},{"word":"level","start":75.884995,"end":76.284996,"confidence":0.9970703,"punctuated_word":"level","sentiment":"neutral","sentiment_score":-0.05313374102115631},{"word":"is","start":76.284996,"end":76.445,"confidence":0.98828125,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04302661865949631},{"word":"in","start":76.445,"end":76.524994,"confidence":0.875,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.03461703658103943},{"word":"field","start":76.524994,"end":77.024994,"confidence":0.69311523,"punctuated_word":"field,","sentiment":"neutral","sentiment_score":-0.030782807618379593},{"word":"they","start":77.884995,"end":77.965,"confidence":0.9472656,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.0292754415422678},{"word":"need","start":77.965,"end":78.365,"confidence":0.99902344,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.030882636085152623},{"word":"ankle","start":78.365,"end":78.845,"confidence":0.8857422,"punctuated_word":"ankle","sentiment":"neutral","sentiment_score":-0.022309718653559685},{"word":"assessment","start":78.845,"end":79.345,"confidence":0.99316406,"punctuated_word":"assessment","sentiment":"neutral","sentiment_score":-0.005033534020185471},{"word":"done","start":79.645,"end":80.145,"confidence":0.70410156,"punctuated_word":"done.","sentiment":"neutral","sentiment_score":0.005261510610580444},{"word":"full","start":80.524994,"end":80.685,"confidence":0.90234375,"punctuated_word":"Full","sentiment":"neutral","sentiment_score":0.03826214000582695},{"word":"modeling","start":80.685,"end":81.185,"confidence":0.9902344,"punctuated_word":"modeling","sentiment":"neutral","sentiment_score":0.02076437696814537},{"word":"and","start":81.325,"end":81.825,"confidence":0.70544434,"punctuated_word":"and,","sentiment":"neutral","sentiment_score":0.011362673714756966},{"word":"yeah","start":82.125,"end":82.365,"confidence":0.9892578,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.02439051866531372},{"word":"full","start":82.365,"end":82.524994,"confidence":0.98291016,"punctuated_word":"full","sentiment":"neutral","sentiment_score":0.05062354728579521},{"word":"ankle","start":82.524994,"end":82.924995,"confidence":0.9482422,"punctuated_word":"ankle","sentiment":"neutral","sentiment_score":-0.01379631832242012},{"word":"assessment","start":82.924995,"end":83.37,"confidence":0.9741211,"punctuated_word":"assessment","sentiment":"neutral","sentiment_score":0.010092202574014664},{"word":"done","start":83.770004,"end":84.170006,"confidence":0.9921875,"punctuated_word":"done.","sentiment":"neutral","sentiment_score":0.0025316092651337385},{"word":"that's","start":84.170006,"end":84.490005,"confidence":0.9836426,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.0223979614675045},{"word":"the","start":84.490005,"end":84.990005,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.024295642971992493},{"word":"the","start":85.05,"end":85.29,"confidence":0.8613281,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.014730889350175858},{"word":"requirements","start":85.29,"end":85.79,"confidence":0.9863281,"punctuated_word":"requirements","sentiment":"neutral","sentiment_score":-0.009445863775908949},{"word":"from","start":85.850006,"end":86.090004,"confidence":0.73876953,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.009452423080801964},{"word":"miller","start":86.090004,"end":86.41,"confidence":0.9921875,"punctuated_word":"Miller","sentiment":"neutral","sentiment_score":-0.014857316389679909},{"word":"motor","start":86.41,"end":86.65,"confidence":0.61865234,"punctuated_word":"Motor","sentiment":"neutral","sentiment_score":-0.00675802119076252},{"word":"now","start":86.65,"end":87.15,"confidence":0.98999023,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.009592337533831596},{"word":"we","start":87.53,"end":87.770004,"confidence":0.9135742,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.008901969529688358},{"word":"argue","start":87.770004,"end":88.090004,"confidence":0.69970703,"punctuated_word":"argue","sentiment":"neutral","sentiment_score":-0.014092814177274704},{"word":"the","start":88.090004,"end":88.25,"confidence":0.96435547,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02612971141934395},{"word":"case","start":88.25,"end":88.490005,"confidence":0.5617676,"punctuated_word":"case,","sentiment":"neutral","sentiment_score":-0.0310505498200655},{"word":"and","start":88.490005,"end":88.65,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.033840905874967575},{"word":"then","start":88.65,"end":88.89,"confidence":0.9951172,"punctuated_word":"then","sentiment":"neutral","sentiment_score":-0.04220283031463623},{"word":"they","start":88.89,"end":89.05,"confidence":0.9921875,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.05932679772377014},{"word":"came","start":89.05,"end":89.37,"confidence":0.96533203,"punctuated_word":"came","sentiment":"neutral","sentiment_score":-0.07215668261051178},{"word":"back","start":89.37,"end":89.53,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.08385156840085983},{"word":"and","start":89.53,"end":89.69,"confidence":0.9770508,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08961199969053268},{"word":"said","start":89.69,"end":89.93,"confidence":0.8029785,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.07170876860618591},{"word":"no","start":89.93,"end":90.170006,"confidence":0.86743164,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.07821772992610931},{"word":"they","start":90.170006,"end":90.41,"confidence":0.46972656,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.06112305074930191},{"word":"still","start":90.41,"end":90.73,"confidence":0.8720703,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.05418470874428749},{"word":"need","start":90.73,"end":91.23,"confidence":0.9980469,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.03665823116898537},{"word":"this","start":91.53,"end":92.03,"confidence":0.64819336,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":-0.07313064485788345},{"word":"yeah","start":92.41,"end":92.91,"confidence":0.92822266,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.016970118507742882},{"word":"yeah","start":93.37,"end":93.87,"confidence":0.7470703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0011645862832665443},{"word":"yeah","start":102.365,"end":102.685,"confidence":0.8171387,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.000939294695854187},{"word":"yeah","start":102.685,"end":102.845,"confidence":0.9951172,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0007269587367773056},{"word":"yeah","start":102.845,"end":102.925,"confidence":0.99658203,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.004847867414355278},{"word":"yeah","start":102.925,"end":103.425,"confidence":0.9560547,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.005784137174487114},{"word":"i","start":104.285,"end":104.365,"confidence":0.6303711,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0013540349900722504},{"word":"can","start":104.365,"end":104.605,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0018537994474172592},{"word":"do","start":104.605,"end":104.845,"confidence":0.9863281,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.0012699663639068604},{"word":"that","start":104.845,"end":105.345,"confidence":0.98291016,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.0035465210676193237},{"word":"yeah","start":117.01,"end":117.51,"confidence":0.9707031,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.012204397469758987},{"word":"oh","start":117.57,"end":117.89,"confidence":0.951416,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.004159819334745407},{"word":"okay","start":117.89,"end":118.29,"confidence":0.9980469,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.0008874796330928802},{"word":"okay","start":118.29,"end":118.61,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.009172865189611912},{"word":"okay","start":118.61,"end":118.93,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02855449542403221},{"word":"no","start":118.93,"end":119.09,"confidence":0.9921875,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.07892690598964691},{"word":"problem","start":119.09,"end":119.59,"confidence":0.9995117,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.07622906565666199},{"word":"yeah","start":119.729996,"end":120.13,"confidence":0.99365234,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06921952962875366},{"word":"alright","start":120.13,"end":120.63,"confidence":0.9980469,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.13149242103099823},{"word":"alright","start":120.93,"end":121.33,"confidence":0.99853516,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.31068992614746094},{"word":"yeah","start":121.33,"end":121.57,"confidence":0.99902344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2191053032875061},{"word":"thanks","start":121.57,"end":121.89,"confidence":0.9914551,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.37393760681152344},{"word":"alexa","start":121.89,"end":122.39,"confidence":0.7675781,"punctuated_word":"Alexa.","sentiment":"neutral","sentiment_score":0.2494438737630844},{"word":"i'll","start":122.53,"end":122.77,"confidence":0.79418945,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.10082098096609116},{"word":"yeah","start":123.57,"end":123.89,"confidence":0.9628906,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.05514214187860489},{"word":"yeah","start":123.89,"end":124.185,"confidence":0.99902344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06736929714679718},{"word":"i'll","start":124.185,"end":124.424995,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06879495829343796},{"word":"i'll","start":124.424995,"end":124.585,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06759797036647797},{"word":"come","start":124.585,"end":124.825,"confidence":0.99902344,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.071632519364357},{"word":"back","start":124.825,"end":125.064995,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.10408277064561844},{"word":"to","start":125.064995,"end":125.145,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07830601930618286},{"word":"you","start":125.145,"end":125.384995,"confidence":0.92041016,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.08279286324977875},{"word":"yeah","start":125.384995,"end":125.784996,"confidence":0.99853516,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10322481393814088},{"word":"no","start":125.784996,"end":125.945,"confidence":0.96435547,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.2322024703025818},{"word":"problem","start":125.945,"end":126.445,"confidence":0.99853516,"punctuated_word":"problem.","sentiment":"positive","sentiment_score":0.344601035118103},{"word":"great","start":127.625,"end":127.865,"confidence":0.9875488,"punctuated_word":"Great.","sentiment":"positive","sentiment_score":0.6614726781845093},{"word":"alright","start":127.865,"end":128.265,"confidence":0.99902344,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2468719482421875},{"word":"thanks","start":128.265,"end":128.58499,"confidence":0.9975586,"punctuated_word":"Thanks,","sentiment":"neutral","sentiment_score":0.3058876395225525},{"word":"alex","start":128.58499,"end":128.985,"confidence":1.0,"punctuated_word":"Alex.","sentiment":"neutral","sentiment_score":0.2358887493610382},{"word":"alright","start":128.985,"end":129.145,"confidence":0.9658203,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.126264750957489},{"word":"bye","start":129.145,"end":129.645,"confidence":0.68273926,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.11961060762405396},{"word":"okay","start":129.705,"end":130.025,"confidence":0.9921875,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.09634093195199966},{"word":"no","start":130.025,"end":130.185,"confidence":0.9970703,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.1175002008676529},{"word":"worries","start":130.185,"end":130.505,"confidence":0.99316406,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.1274489015340805},{"word":"alright","start":130.505,"end":130.745,"confidence":0.98339844,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.14745627343654633},{"word":"see","start":130.745,"end":130.985,"confidence":0.9951172,"punctuated_word":"See","sentiment":"neutral","sentiment_score":0.19686472415924072},{"word":"you","start":130.985,"end":131.065,"confidence":0.9941406,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.2338714897632599},{"word":"alex","start":131.065,"end":131.465,"confidence":1.0,"punctuated_word":"Alex.","sentiment":"neutral","sentiment_score":0.20120888948440552},{"word":"bye","start":131.465,"end":131.785,"confidence":0.97924805,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.19733744859695437},{"word":"bye","start":131.785,"end":132.285,"confidence":0.9699707,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2546294629573822}],"paragraphs":{"transcript":"\nGood afternoon, Alex. Tabby calling from Dalton Constantius. How are you? Yeah. Yeah.\n\nVery good. Very good. Alex, I'm calling regarding a project in Southeast, and it's a wetlands. There's a small section of embankment or probably about 500 fill. And, obviously, Miller Motte came back and said they need to do a bank hold assessment on it.\n\nSo we probably need to do a bit of a modeling to see, you know, doing the dam breaking and analysis and stuff like that. You you happy to do that kind of stuff? They they may need to to do the any any area where a hundred year level is in field, they need ankle assessment done. Full modeling and, yeah, full ankle assessment done. That's the the requirements from Miller Motor now.\n\nWe argue the case, and then they came back and said, no. They still need this. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. I can do that. Yeah.\n\nOh, okay. Okay. Okay. No problem. Yeah.\n\nAlright. Alright. Yeah. Thanks, Alexa. I'll yeah.\n\nYeah. I'll I'll come back to you. Yeah. No problem. Great.\n\nAlright. Thanks, Alex. Alright. Bye. Okay.\n\nNo worries. Alright. See you, Alex. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Alex.","start":4.3199997,"end":5.38,"sentiment":"neutral","sentiment_score":0.31502411762873334},{"text":"Tabby calling from Dalton Constantius.","start":5.52,"end":7.46,"sentiment":"neutral","sentiment_score":0.20678119659423827},{"text":"How are you?","start":7.68,"end":8.42,"sentiment":"neutral","sentiment_score":0.20994469026724497},{"text":"Yeah.","start":10.32,"end":10.559999,"sentiment":"neutral","sentiment_score":0.16120633482933044},{"text":"Yeah.","start":10.559999,"end":10.8,"sentiment":"neutral","sentiment_score":0.27535897493362427}],"sentiment":"neutral","sentiment_score":0.23425982434016007,"num_words":13,"start":4.3199997,"end":10.8},{"sentences":[{"text":"Very good.","start":10.8,"end":11.28,"sentiment":"positive","sentiment_score":0.5988979041576385},{"text":"Very good.","start":11.28,"end":11.84,"sentiment":"positive","sentiment_score":0.5566718876361847},{"text":"Alex, I'm calling regarding a project in Southeast, and it's a wetlands.","start":11.84,"end":18.085,"sentiment":"neutral","sentiment_score":0.05733963598807653},{"text":"There's a small section of embankment or probably about 500 fill.","start":19.904999,"end":28.244999,"sentiment":"neutral","sentiment_score":0.02387880025939508},{"text":"And, obviously, Miller Motte came back and said they need to do a bank hold assessment on it.","start":28.97,"end":33.79,"sentiment":"neutral","sentiment_score":0.015532945800158713}],"sentiment":"neutral","sentiment_score":0.07869944539335039,"num_words":45,"start":10.8,"end":33.79},{"sentences":[{"text":"So we probably need to do a bit of a modeling to see, you know, doing the dam breaking and analysis and stuff like that.","start":34.97,"end":42.045,"sentiment":"neutral","sentiment_score":0.02054589696228504},{"text":"You you happy to do that kind of stuff?","start":43.725,"end":45.585,"sentiment":"neutral","sentiment_score":0.09125621451271905},{"text":"They they may need to to do the any any area where a hundred year level is in field, they need ankle assessment done.","start":67.22,"end":80.145,"sentiment":"neutral","sentiment_score":-0.0336368582987537},{"text":"Full modeling and, yeah, full ankle assessment done.","start":80.524994,"end":84.170006,"sentiment":"neutral","sentiment_score":0.018028843769570813},{"text":"That's the the requirements from Miller Motor now.","start":84.170006,"end":87.15,"sentiment":"neutral","sentiment_score":-0.013941306970082223}],"sentiment":"neutral","sentiment_score":0.007572554728343479,"num_words":74,"start":34.97,"end":87.15},{"sentences":[{"text":"We argue the case, and then they came back and said, no.","start":87.53,"end":90.170006,"sentiment":"neutral","sentiment_score":-0.050924360674495496},{"text":"They still need this.","start":90.170006,"end":92.03,"sentiment":"neutral","sentiment_score":-0.056274158880114555},{"text":"Yeah.","start":92.41,"end":92.91,"sentiment":"neutral","sentiment_score":-0.016970118507742882},{"text":"Yeah.","start":93.37,"end":93.87,"sentiment":"neutral","sentiment_score":0.0011645862832665443},{"text":"Yeah.","start":102.365,"end":102.685,"sentiment":"neutral","sentiment_score":-0.000939294695854187}],"sentiment":"neutral","sentiment_score":-0.04489125213340709,"num_words":19,"start":87.53,"end":102.685},{"sentences":[{"text":"Yeah.","start":102.685,"end":102.845,"sentiment":"neutral","sentiment_score":0.0007269587367773056},{"text":"Yeah.","start":102.845,"end":102.925,"sentiment":"neutral","sentiment_score":0.004847867414355278},{"text":"Yeah.","start":102.925,"end":103.425,"sentiment":"neutral","sentiment_score":0.005784137174487114},{"text":"I can do that.","start":104.285,"end":105.345,"sentiment":"neutral","sentiment_score":0.0020060804672539234},{"text":"Yeah.","start":117.01,"end":117.51,"sentiment":"neutral","sentiment_score":-0.012204397469758987}],"sentiment":"neutral","sentiment_score":0.0008973609656095505,"num_words":8,"start":102.685,"end":117.51},{"sentences":[{"text":"Oh, okay.","start":117.57,"end":118.29,"sentiment":"neutral","sentiment_score":0.0016361698508262634},{"text":"Okay.","start":118.29,"end":118.61,"sentiment":"neutral","sentiment_score":0.009172865189611912},{"text":"Okay.","start":118.61,"end":118.93,"sentiment":"neutral","sentiment_score":0.02855449542403221},{"text":"No problem.","start":118.93,"end":119.59,"sentiment":"neutral","sentiment_score":0.07757798582315445},{"text":"Yeah.","start":119.729996,"end":120.13,"sentiment":"neutral","sentiment_score":0.06921952962875366}],"sentiment":"neutral","sentiment_score":0.03791074308433703,"num_words":7,"start":117.57,"end":120.13},{"sentences":[{"text":"Alright.","start":120.13,"end":120.63,"sentiment":"neutral","sentiment_score":0.13149242103099823},{"text":"Alright.","start":120.93,"end":121.33,"sentiment":"neutral","sentiment_score":0.31068992614746094},{"text":"Yeah.","start":121.33,"end":121.57,"sentiment":"neutral","sentiment_score":0.2191053032875061},{"text":"Thanks, Alexa.","start":121.57,"end":122.39,"sentiment":"neutral","sentiment_score":0.3116907402873039},{"text":"I'll yeah.","start":122.53,"end":123.89,"sentiment":"neutral","sentiment_score":0.07798156142234802}],"sentiment":"neutral","sentiment_score":0.2058046076978956,"num_words":7,"start":120.13,"end":123.89},{"sentences":[{"text":"Yeah.","start":123.89,"end":124.185,"sentiment":"neutral","sentiment_score":0.06736929714679718},{"text":"I'll I'll come back to you.","start":124.185,"end":125.384995,"sentiment":"neutral","sentiment_score":0.07886785020430882},{"text":"Yeah.","start":125.384995,"end":125.784996,"sentiment":"neutral","sentiment_score":0.10322481393814088},{"text":"No problem.","start":125.784996,"end":126.445,"sentiment":"neutral","sentiment_score":0.2884017527103424},{"text":"Great.","start":127.625,"end":127.865,"sentiment":"positive","sentiment_score":0.6614726781845093}],"sentiment":"neutral","sentiment_score":0.17109794508327136,"num_words":11,"start":123.89,"end":127.865},{"sentences":[{"text":"Alright.","start":127.865,"end":128.265,"sentiment":"neutral","sentiment_score":0.2468719482421875},{"text":"Thanks, Alex.","start":128.265,"end":128.985,"sentiment":"neutral","sentiment_score":0.27088819444179535},{"text":"Alright.","start":128.985,"end":129.145,"sentiment":"neutral","sentiment_score":0.126264750957489},{"text":"Bye.","start":129.145,"end":129.645,"sentiment":"neutral","sentiment_score":0.11961060762405396},{"text":"Okay.","start":129.705,"end":130.025,"sentiment":"neutral","sentiment_score":0.09634093195199966}],"sentiment":"neutral","sentiment_score":0.18847743794322014,"num_words":6,"start":127.865,"end":130.025},{"sentences":[{"text":"No worries.","start":130.025,"end":130.505,"sentiment":"neutral","sentiment_score":0.1224745512008667},{"text":"Alright.","start":130.505,"end":130.745,"sentiment":"neutral","sentiment_score":0.14745627343654633},{"text":"See you, Alex.","start":130.745,"end":131.465,"sentiment":"neutral","sentiment_score":0.21064836780230203},{"text":"Bye.","start":131.465,"end":131.785,"sentiment":"neutral","sentiment_score":0.19733744859695437},{"text":"Bye.","start":131.785,"end":132.285,"sentiment":"neutral","sentiment_score":0.2546294629573822}],"sentiment":"neutral","sentiment_score":0.1845396738499403,"num_words":8,"start":130.025,"end":132.285}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Speaking. It's David McCarthy.\n\nChannel 1: Good afternoon, Alex. Tabby calling from Dalton Constantius. How are you?\n\nChannel 0: Good. Thank you. How are you?\n\nChannel 1: Yeah. Yeah. Very good. Very good. Alex, I'm calling regarding a project in Southeast, and it's a wetlands.\n\nChannel 0: Yes.\n\nChannel 1: There's a small section of embankment or probably about 500 fill. And, obviously, Miller Motte came back and said they need to do a bank hold assessment on it. So we probably need to do a bit of a modeling to see, you know, doing the dam breaking and analysis and stuff like that.\n\nChannel 0: Yes.\n\nChannel 1: You you happy to do that kind of stuff?\n\nChannel 0: I don't typically do dam breaks. I'm gonna be honest with you. They they why do I need a dam break for Phil? I don't fully understand. Is it a basin that the the the the is it is it is it a large, like, five meter basin?\n\nOr because usually, you need to have five meter height in the bay sorry, downbreak assessment.\n\nChannel 1: They they may need to to do the any any area where a hundred year level is in field, they need\n\nChannel 0: Yes.\n\nChannel 1: ankle assessment done. Full modeling and, yeah, full ankle assessment done. That's the the requirements from Miller Motor now. We argue\n\nChannel 0: Right.\n\nChannel 1: the case, and then they came back and said, no. They still need\n\nChannel 0: They said\n\nChannel 1: this.\n\nChannel 0: no.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Right. Well, if if if you send it through to the email address that you've got I'm sorry, that from our website, the admin\n\nChannel 1: Yeah.\n\nChannel 0: at\n\nChannel 1: Yeah.\n\nChannel 0: SWM.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: If you\n\nChannel 1: I\n\nChannel 0: send\n\nChannel 1: can\n\nChannel 0: it through\n\nChannel 1: do that.\n\nChannel 0: the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it.\n\nChannel 1: Yeah. Oh, okay. Okay. Okay. No problem.\n\nYeah. Alright.\n\nChannel 0: Oh,\n\nChannel 1: Alright.\n\nChannel 0: awesome.\n\nChannel 1: Yeah.\n\nChannel 0: Alright.\n\nChannel 1: Thanks,\n\nChannel 0: Well,\n\nChannel 1: Alexa.\n\nChannel 0: I'll wait out\n\nChannel 1: I'll\n\nChannel 0: for it.\n\nChannel 1: yeah. Yeah. I'll I'll come back to you. Yeah. No problem.\n\nChannel 0: Thank you so much.\n\nChannel 1: Great.\n\nChannel 0: Awesome.\n\nChannel 1: Alright.\n\nChannel 0: Alright.\n\nChannel 1: Thanks, Alex.\n\nChannel 0: I'll speak to\n\nChannel 1: Alright.\n\nChannel 0: you soon.\n\nChannel 1: Bye. Okay. No worries. Alright. See you, Alex.\n\nBye.\n\nChannel 0: Cheers,\n\nChannel 1: Bye.\n\nChannel 0: mate. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.36,"end":1.68,"sentiment":"neutral","sentiment_score":0.022679144516587257},{"text":"Speaking.","start":1.68,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.02107665315270424},{"text":"It's David McCarthy.","start":2.1599998,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.03447646647691727}],"sentiment":"neutral","sentiment_score":0.029437039420008658,"channel":0,"num_words":5,"start":1.36,"end":3.1399999},{"sentences":[{"text":"Good afternoon, Alex.","start":4.3199997,"end":5.38,"sentiment":"neutral","sentiment_score":0.31502411762873334},{"text":"Tabby calling from Dalton Constantius.","start":5.52,"end":7.46,"sentiment":"neutral","sentiment_score":0.20678119659423827},{"text":"How are you?","start":7.68,"end":8.42,"sentiment":"neutral","sentiment_score":0.20994469026724497}],"sentiment":"neutral","sentiment_score":0.23716476424173874,"channel":1,"num_words":11,"start":4.3199997,"end":8.42},{"sentences":[{"text":"Good.","start":8.72,"end":9.04,"sentiment":"positive","sentiment_score":0.47190773487091064},{"text":"Thank you.","start":9.04,"end":9.36,"sentiment":"positive","sentiment_score":0.5051565766334534},{"text":"How are you?","start":9.36,"end":10.179999,"sentiment":"neutral","sentiment_score":0.23010951280593872}],"sentiment":"positive","sentiment_score":0.3620915710926056,"channel":0,"num_words":6,"start":8.72,"end":10.179999},{"sentences":[{"text":"Yeah.","start":10.32,"end":10.559999,"sentiment":"neutral","sentiment_score":0.16120633482933044},{"text":"Yeah.","start":10.559999,"end":10.8,"sentiment":"neutral","sentiment_score":0.27535897493362427},{"text":"Very good.","start":10.8,"end":11.28,"sentiment":"positive","sentiment_score":0.5988979041576385},{"text":"Very good.","start":11.28,"end":11.84,"sentiment":"positive","sentiment_score":0.5566718876361847},{"text":"Alex, I'm calling regarding a project in Southeast, and it's a wetlands.","start":11.84,"end":18.085,"sentiment":"neutral","sentiment_score":0.05733963598807653}],"sentiment":"neutral","sentiment_score":0.1908766958448622,"channel":1,"num_words":18,"start":10.32,"end":18.085},{"sentences":[{"text":"Yes.","start":19.005001,"end":19.505001,"sentiment":"neutral","sentiment_score":0.04369170963764191}],"sentiment":"neutral","sentiment_score":0.04369170963764191,"channel":0,"num_words":1,"start":19.005001,"end":19.505001},{"sentences":[{"text":"There's a small section of embankment or probably about 500 fill.","start":19.904999,"end":28.244999,"sentiment":"neutral","sentiment_score":0.02387880025939508},{"text":"And, obviously, Miller Motte came back and said they need to do a bank hold assessment on it.","start":28.97,"end":33.79,"sentiment":"neutral","sentiment_score":0.015532945800158713},{"text":"So we probably need to do a bit of a modeling to see, you know, doing the dam breaking and analysis and stuff like that.","start":34.97,"end":42.045,"sentiment":"neutral","sentiment_score":0.02054589696228504}],"sentiment":"neutral","sentiment_score":0.019553837987283867,"channel":1,"num_words":54,"start":19.904999,"end":42.045},{"sentences":[{"text":"Yes.","start":43.02,"end":43.245,"sentiment":"neutral","sentiment_score":0.06547337770462036}],"sentiment":"neutral","sentiment_score":0.06547337770462036,"channel":0,"num_words":1,"start":43.02,"end":43.245},{"sentences":[{"text":"You you happy to do that kind of stuff?","start":43.725,"end":45.585,"sentiment":"neutral","sentiment_score":0.09125621451271905}],"sentiment":"neutral","sentiment_score":0.09125621451271905,"channel":1,"num_words":9,"start":43.725,"end":45.585},{"sentences":[{"text":"I don't typically do dam breaks.","start":46.844997,"end":48.925,"sentiment":"neutral","sentiment_score":-0.14407224456469217},{"text":"I'm gonna be honest with you.","start":48.925,"end":50.285,"sentiment":"neutral","sentiment_score":-0.08181995401779811},{"text":"They they why do I need a dam break for Phil?","start":50.285,"end":53.165,"sentiment":"neutral","sentiment_score":-0.06990452449430119},{"text":"I don't fully understand.","start":53.165,"end":54.125,"sentiment":"neutral","sentiment_score":-0.1765156425535679},{"text":"Is it a basin that the the the the is it is it is it a large, like, five meter basin?","start":54.125,"end":60.73,"sentiment":"neutral","sentiment_score":-0.08414245183978762}],"sentiment":"neutral","sentiment_score":-0.09577827124545972,"channel":0,"num_words":48,"start":46.844997,"end":60.73},{"sentences":[{"text":"Or because usually, you need to have five meter height in the bay sorry, downbreak assessment.","start":60.73,"end":65.79,"sentiment":"neutral","sentiment_score":-0.09370936034247279}],"sentiment":"neutral","sentiment_score":-0.09370936034247279,"channel":0,"num_words":16,"start":60.73,"end":65.79},{"sentences":[{"text":"They they may need to to do the any any area where a hundred year level is in field, they need","start":67.22,"end":78.365,"sentiment":"neutral","sentiment_score":-0.03739061224318686}],"sentiment":"neutral","sentiment_score":-0.03739061224318686,"channel":1,"num_words":21,"start":67.22,"end":78.365},{"sentences":[{"text":"Yes.","start":78.174995,"end":78.674995,"sentiment":"neutral","sentiment_score":0.00963064655661583}],"sentiment":"neutral","sentiment_score":0.00963064655661583,"channel":0,"num_words":1,"start":78.174995,"end":78.674995},{"sentences":[{"text":"ankle assessment done.","start":78.365,"end":80.145,"sentiment":"neutral","sentiment_score":-0.00736058068772157},{"text":"Full modeling and, yeah, full ankle assessment done.","start":80.524994,"end":84.170006,"sentiment":"neutral","sentiment_score":0.018028843769570813},{"text":"That's the the requirements from Miller Motor now.","start":84.170006,"end":87.15,"sentiment":"neutral","sentiment_score":-0.013941306970082223},{"text":"We argue","start":87.53,"end":88.090004,"sentiment":"neutral","sentiment_score":-0.011497391853481531}],"sentiment":"neutral","sentiment_score":-0.0005893443511532885,"channel":1,"num_words":21,"start":78.365,"end":88.090004},{"sentences":[{"text":"Right.","start":87.89,"end":88.39,"sentiment":"neutral","sentiment_score":-0.01734437420964241}],"sentiment":"neutral","sentiment_score":-0.01734437420964241,"channel":0,"num_words":1,"start":87.89,"end":88.39},{"sentences":[{"text":"the case, and then they came back and said, no.","start":88.090004,"end":90.170006,"sentiment":"neutral","sentiment_score":-0.05880975443869829},{"text":"They still need","start":90.170006,"end":91.23,"sentiment":"neutral","sentiment_score":-0.050655330220858254}],"sentiment":"neutral","sentiment_score":-0.05692796423458136,"channel":1,"num_words":13,"start":88.090004,"end":91.23},{"sentences":[{"text":"They said","start":91.090004,"end":91.65,"sentiment":"neutral","sentiment_score":-0.06410975195467472}],"sentiment":"neutral","sentiment_score":-0.06410975195467472,"channel":0,"num_words":2,"start":91.090004,"end":91.65},{"sentences":[{"text":"this.","start":91.53,"end":92.03,"sentiment":"neutral","sentiment_score":-0.07313064485788345}],"sentiment":"neutral","sentiment_score":-0.07313064485788345,"channel":1,"num_words":1,"start":91.53,"end":92.03},{"sentences":[{"text":"no.","start":91.65,"end":92.15,"sentiment":"neutral","sentiment_score":-0.06950850784778595}],"sentiment":"neutral","sentiment_score":-0.06950850784778595,"channel":0,"num_words":1,"start":91.65,"end":92.15},{"sentences":[{"text":"Yeah.","start":92.41,"end":92.91,"sentiment":"neutral","sentiment_score":-0.016970118507742882},{"text":"Yeah.","start":93.37,"end":93.87,"sentiment":"neutral","sentiment_score":0.0011645862832665443}],"sentiment":"neutral","sentiment_score":-0.007902766112238169,"channel":1,"num_words":2,"start":92.41,"end":93.87},{"sentences":[{"text":"Right.","start":93.810005,"end":94.310005,"sentiment":"neutral","sentiment_score":0.0021471320651471615},{"text":"Well, if if if you send it through to the email address that you've got I'm sorry, that from our website, the admin","start":95.17,"end":102.475,"sentiment":"neutral","sentiment_score":-0.012185181815015234}],"sentiment":"neutral","sentiment_score":-0.011588002070008466,"channel":0,"num_words":24,"start":93.810005,"end":102.475},{"sentences":[{"text":"Yeah.","start":102.365,"end":102.685,"sentiment":"neutral","sentiment_score":-0.000939294695854187}],"sentiment":"neutral","sentiment_score":-0.000939294695854187,"channel":1,"num_words":1,"start":102.365,"end":102.685},{"sentences":[{"text":"at","start":102.475,"end":102.795,"sentiment":"neutral","sentiment_score":0.0003856588155031204}],"sentiment":"neutral","sentiment_score":0.0003856588155031204,"channel":0,"num_words":1,"start":102.475,"end":102.795},{"sentences":[{"text":"Yeah.","start":102.685,"end":102.845,"sentiment":"neutral","sentiment_score":0.0007269587367773056}],"sentiment":"neutral","sentiment_score":0.0007269587367773056,"channel":1,"num_words":1,"start":102.685,"end":102.845},{"sentences":[{"text":"SWM.","start":102.795,"end":103.295,"sentiment":"neutral","sentiment_score":-0.0023331050761044025}],"sentiment":"neutral","sentiment_score":-0.0023331050761044025,"channel":0,"num_words":1,"start":102.795,"end":103.295},{"sentences":[{"text":"Yeah.","start":102.845,"end":102.925,"sentiment":"neutral","sentiment_score":0.004847867414355278},{"text":"Yeah.","start":102.925,"end":103.425,"sentiment":"neutral","sentiment_score":0.005784137174487114}],"sentiment":"neutral","sentiment_score":0.005316002294421196,"channel":1,"num_words":2,"start":102.845,"end":103.425},{"sentences":[{"text":"If you","start":103.915,"end":104.315,"sentiment":"neutral","sentiment_score":-0.004506563767790794}],"sentiment":"neutral","sentiment_score":-0.004506563767790794,"channel":0,"num_words":2,"start":103.915,"end":104.315},{"sentences":[{"text":"I","start":104.285,"end":104.365,"sentiment":"neutral","sentiment_score":0.0013540349900722504}],"sentiment":"neutral","sentiment_score":0.0013540349900722504,"channel":1,"num_words":1,"start":104.285,"end":104.365},{"sentences":[{"text":"send","start":104.315,"end":104.435,"sentiment":"neutral","sentiment_score":0.00027496740221977234}],"sentiment":"neutral","sentiment_score":0.00027496740221977234,"channel":0,"num_words":1,"start":104.315,"end":104.435},{"sentences":[{"text":"can","start":104.365,"end":104.605,"sentiment":"neutral","sentiment_score":0.0018537994474172592}],"sentiment":"neutral","sentiment_score":0.0018537994474172592,"channel":1,"num_words":1,"start":104.365,"end":104.605},{"sentences":[{"text":"it through","start":104.435,"end":105.055,"sentiment":"neutral","sentiment_score":0.006817561574280262}],"sentiment":"neutral","sentiment_score":0.006817561574280262,"channel":0,"num_words":2,"start":104.435,"end":105.055},{"sentences":[{"text":"do that.","start":104.605,"end":105.345,"sentiment":"neutral","sentiment_score":0.002408243715763092}],"sentiment":"neutral","sentiment_score":0.002408243715763092,"channel":1,"num_words":2,"start":104.605,"end":105.345},{"sentences":[{"text":"the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it.","start":106.075,"end":117.28,"sentiment":"neutral","sentiment_score":-0.06204762872325124}],"sentiment":"neutral","sentiment_score":-0.06204762872325124,"channel":0,"num_words":42,"start":106.075,"end":117.28},{"sentences":[{"text":"Yeah.","start":117.01,"end":117.51,"sentiment":"neutral","sentiment_score":-0.012204397469758987},{"text":"Oh, okay.","start":117.57,"end":118.29,"sentiment":"neutral","sentiment_score":0.0016361698508262634},{"text":"Okay.","start":118.29,"end":118.61,"sentiment":"neutral","sentiment_score":0.009172865189611912},{"text":"Okay.","start":118.61,"end":118.93,"sentiment":"neutral","sentiment_score":0.02855449542403221},{"text":"No problem.","start":118.93,"end":119.59,"sentiment":"neutral","sentiment_score":0.07757798582315445}],"sentiment":"neutral","sentiment_score":0.02627875349883522,"channel":1,"num_words":7,"start":117.01,"end":119.59},{"sentences":[{"text":"Yeah.","start":119.729996,"end":120.13,"sentiment":"neutral","sentiment_score":0.06921952962875366},{"text":"Alright.","start":120.13,"end":120.63,"sentiment":"neutral","sentiment_score":0.13149242103099823}],"sentiment":"neutral","sentiment_score":0.10035597532987595,"channel":1,"num_words":2,"start":119.729996,"end":120.63},{"sentences":[{"text":"Oh,","start":120.86,"end":121.18,"sentiment":"neutral","sentiment_score":0.2090463489294052}],"sentiment":"neutral","sentiment_score":0.2090463489294052,"channel":0,"num_words":1,"start":120.86,"end":121.18},{"sentences":[{"text":"Alright.","start":120.93,"end":121.33,"sentiment":"neutral","sentiment_score":0.31068992614746094}],"sentiment":"neutral","sentiment_score":0.31068992614746094,"channel":1,"num_words":1,"start":120.93,"end":121.33},{"sentences":[{"text":"awesome.","start":121.18,"end":121.5,"sentiment":"positive","sentiment_score":0.4115842580795288}],"sentiment":"positive","sentiment_score":0.4115842580795288,"channel":0,"num_words":1,"start":121.18,"end":121.5},{"sentences":[{"text":"Yeah.","start":121.33,"end":121.57,"sentiment":"neutral","sentiment_score":0.2191053032875061}],"sentiment":"neutral","sentiment_score":0.2191053032875061,"channel":1,"num_words":1,"start":121.33,"end":121.57},{"sentences":[{"text":"Alright.","start":121.5,"end":121.82,"sentiment":"neutral","sentiment_score":0.2611883878707886}],"sentiment":"neutral","sentiment_score":0.2611883878707886,"channel":0,"num_words":1,"start":121.5,"end":121.82},{"sentences":[{"text":"Thanks,","start":121.57,"end":121.89,"sentiment":"positive","sentiment_score":0.37393760681152344}],"sentiment":"positive","sentiment_score":0.37393760681152344,"channel":1,"num_words":1,"start":121.57,"end":121.89},{"sentences":[{"text":"Well,","start":121.82,"end":122.060005,"sentiment":"neutral","sentiment_score":0.22156885266304016}],"sentiment":"neutral","sentiment_score":0.22156885266304016,"channel":0,"num_words":1,"start":121.82,"end":122.060005},{"sentences":[{"text":"Alexa.","start":121.89,"end":122.39,"sentiment":"neutral","sentiment_score":0.2494438737630844}],"sentiment":"neutral","sentiment_score":0.2494438737630844,"channel":1,"num_words":1,"start":121.89,"end":122.39},{"sentences":[{"text":"I'll wait out","start":122.060005,"end":122.62,"sentiment":"neutral","sentiment_score":0.09805379559596379}],"sentiment":"neutral","sentiment_score":0.09805379559596379,"channel":0,"num_words":3,"start":122.060005,"end":122.62},{"sentences":[{"text":"I'll","start":122.53,"end":122.77,"sentiment":"neutral","sentiment_score":0.10082098096609116}],"sentiment":"neutral","sentiment_score":0.10082098096609116,"channel":1,"num_words":1,"start":122.53,"end":122.77},{"sentences":[{"text":"for it.","start":122.62,"end":123.36,"sentiment":"neutral","sentiment_score":0.09287840127944946}],"sentiment":"neutral","sentiment_score":0.09287840127944946,"channel":0,"num_words":2,"start":122.62,"end":123.36},{"sentences":[{"text":"yeah.","start":123.57,"end":123.89,"sentiment":"neutral","sentiment_score":0.05514214187860489},{"text":"Yeah.","start":123.89,"end":124.185,"sentiment":"neutral","sentiment_score":0.06736929714679718},{"text":"I'll I'll come back to you.","start":124.185,"end":125.384995,"sentiment":"neutral","sentiment_score":0.07886785020430882},{"text":"Yeah.","start":125.384995,"end":125.784996,"sentiment":"neutral","sentiment_score":0.10322481393814088},{"text":"No problem.","start":125.784996,"end":126.445,"sentiment":"neutral","sentiment_score":0.2884017527103424}],"sentiment":"neutral","sentiment_score":0.11597698723728006,"channel":1,"num_words":11,"start":123.57,"end":126.445},{"sentences":[{"text":"Thank you so much.","start":126.37688,"end":127.436874,"sentiment":"positive","sentiment_score":0.6081725805997849}],"sentiment":"positive","sentiment_score":0.6081725805997849,"channel":0,"num_words":4,"start":126.37688,"end":127.436874},{"sentences":[{"text":"Great.","start":127.625,"end":127.865,"sentiment":"positive","sentiment_score":0.6614726781845093}],"sentiment":"positive","sentiment_score":0.6614726781845093,"channel":1,"num_words":1,"start":127.625,"end":127.865},{"sentences":[{"text":"Awesome.","start":127.656876,"end":128.15688,"sentiment":"positive","sentiment_score":0.5245575904846191}],"sentiment":"positive","sentiment_score":0.5245575904846191,"channel":0,"num_words":1,"start":127.656876,"end":128.15688},{"sentences":[{"text":"Alright.","start":127.865,"end":128.265,"sentiment":"neutral","sentiment_score":0.2468719482421875}],"sentiment":"neutral","sentiment_score":0.2468719482421875,"channel":1,"num_words":1,"start":127.865,"end":128.265},{"sentences":[{"text":"Alright.","start":128.21687,"end":128.61688,"sentiment":"neutral","sentiment_score":0.19466641545295715}],"sentiment":"neutral","sentiment_score":0.19466641545295715,"channel":0,"num_words":1,"start":128.21687,"end":128.61688},{"sentences":[{"text":"Thanks, Alex.","start":128.265,"end":128.985,"sentiment":"neutral","sentiment_score":0.27088819444179535}],"sentiment":"neutral","sentiment_score":0.27088819444179535,"channel":1,"num_words":2,"start":128.265,"end":128.985},{"sentences":[{"text":"I'll speak to","start":128.61688,"end":129.01688,"sentiment":"neutral","sentiment_score":0.1362966646750768}],"sentiment":"neutral","sentiment_score":0.1362966646750768,"channel":0,"num_words":3,"start":128.61688,"end":129.01688},{"sentences":[{"text":"Alright.","start":128.985,"end":129.145,"sentiment":"neutral","sentiment_score":0.126264750957489}],"sentiment":"neutral","sentiment_score":0.126264750957489,"channel":1,"num_words":1,"start":128.985,"end":129.145},{"sentences":[{"text":"you soon.","start":129.01688,"end":129.59688,"sentiment":"neutral","sentiment_score":0.16761088371276855}],"sentiment":"neutral","sentiment_score":0.16761088371276855,"channel":0,"num_words":2,"start":129.01688,"end":129.59688},{"sentences":[{"text":"Bye.","start":129.145,"end":129.645,"sentiment":"neutral","sentiment_score":0.11961060762405396},{"text":"Okay.","start":129.705,"end":130.025,"sentiment":"neutral","sentiment_score":0.09634093195199966},{"text":"No worries.","start":130.025,"end":130.505,"sentiment":"neutral","sentiment_score":0.1224745512008667},{"text":"Alright.","start":130.505,"end":130.745,"sentiment":"neutral","sentiment_score":0.14745627343654633},{"text":"See you, Alex.","start":130.745,"end":131.465,"sentiment":"neutral","sentiment_score":0.21064836780230203}],"sentiment":"neutral","sentiment_score":0.15503775235265493,"channel":1,"num_words":8,"start":129.145,"end":131.465},{"sentences":[{"text":"Bye.","start":131.465,"end":131.785,"sentiment":"neutral","sentiment_score":0.19733744859695437}],"sentiment":"neutral","sentiment_score":0.19733744859695437,"channel":1,"num_words":1,"start":131.465,"end":131.785},{"sentences":[{"text":"Cheers,","start":131.64688,"end":131.89688,"sentiment":"positive","sentiment_score":0.38274288177490234}],"sentiment":"positive","sentiment_score":0.38274288177490234,"channel":0,"num_words":1,"start":131.64688,"end":131.89688},{"sentences":[{"text":"Bye.","start":131.785,"end":132.285,"sentiment":"neutral","sentiment_score":0.2546294629573822}],"sentiment":"neutral","sentiment_score":0.2546294629573822,"channel":1,"num_words":1,"start":131.785,"end":132.285},{"sentences":[{"text":"mate.","start":131.89688,"end":132.13687,"sentiment":"neutral","sentiment_score":0.09639491140842438},{"text":"Bye.","start":132.13687,"end":132.63687,"sentiment":"neutral","sentiment_score":-0.08631522208452225}],"sentiment":"neutral","sentiment_score":0.005039844661951065,"channel":0,"num_words":2,"start":131.89688,"end":132.63687}]},"summary":{"result":"success","short":"The customer, Tabby, calls the representative, Alexa, from Dalton Constantius regarding a wetlands project in Southeast. Tabby asks about a bank hold assessment and full ankle assessments, but Alexa explains that they need a full ankle assessment and full dam break. Tabby suggests sending the information to an email address and mentions a previous experience with a previous client. Alexa agrees to look into it and Tabby thanks her before ending the call."},"intents":{"segments":[{"text":"I don't typically do dam breaks. I'm gonna be honest with you. They they why do I need a dam break for Phil? I don't fully understand.","start_word":105,"end_word":131,"intents":[{"intent":"Request dam break","confidence_score":0.110173896},{"intent":"Explain dam break","confidence_score":0.010401056}]},{"text":"Is it a basin that the the the the is it is it is it a large, like, five meter basin? Or because usually, you need to have five meter height in the bay sorry, downbreak assessment.","start_word":132,"end_word":168,"intents":[{"intent":"Explain basin requirements","confidence_score":0.10075332}]},{"text":"ankle assessment done. Full modeling and, yeah, full ankle assessment done.","start_word":191,"end_word":201,"intents":[{"intent":"Discuss ankle assessment","confidence_score":0.11797466}]},{"text":"If you I send can it through do that. the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it. Yeah.","start_word":262,"end_word":313,"intents":[{"intent":"Recommend alternative options","confidence_score":0.012384224}]}]},"sentiments":{"segments":[{"text":"Hello. Speaking. It's David McCarthy. Good afternoon, Alex. Tabby calling from Dalton Constantius. How are you?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.16757051646709442},{"text":"Good. Thank you.","start_word":16,"end_word":18,"sentiment":"positive","sentiment_score":0.47603994607925415},{"text":"How are you? Yeah. Yeah.","start_word":19,"end_word":23,"sentiment":"neutral","sentiment_score":0.22767919301986697},{"text":"Very good. Very good.","start_word":24,"end_word":27,"sentiment":"positive","sentiment_score":0.572370171546936},{"text":"Alex, I'm calling regarding a project in Southeast, and it's a wetlands. Yes. There's a small section of embankment or probably about 500 fill. And, obviously, Miller Motte came back and said they need to do a bank hold assessment on it. So we probably need to do a bit of a modeling to see, you know, doing the dam breaking and analysis and stuff like that. Yes. You you happy to do that kind of stuff? I don't typically do dam breaks. I'm gonna be honest with you. They they why do I need a dam break for Phil? I don't fully understand. Is it a basin that the the the the is it is it is it a large, like, five meter basin? Or because usually, you need to have five meter height in the bay sorry, downbreak assessment. They they may need to to do the any any area where a hundred year level is in field, they need Yes. ankle assessment done. Full modeling and, yeah, full ankle assessment done. That's the the requirements from Miller Motor now. We argue Right. the case, and then they came back and said, no. They still need They said this. no. Yeah. Yeah. Right. Well, if if if you send it through to the email address that you've got I'm sorry, that from our website, the admin Yeah. at Yeah. SWM. Yeah. Yeah. If you I send can it through do that. the information, I'll have a look at it because, you know, I I have been able to successfully argue with Melbourne Warrior in the past, but I I I can also recommend someone else if if I if we can't do it. Yeah. Oh, okay. Okay. Okay. No problem. Yeah. Alright. Oh, Alright.","start_word":28,"end_word":323,"sentiment":"neutral","sentiment_score":-0.021720223355333548},{"text":"awesome.","start_word":324,"end_word":324,"sentiment":"positive","sentiment_score":0.4115842580795288},{"text":"Yeah. Alright. Thanks, Well, Alexa. I'll wait out I'll for it. yeah. Yeah. I'll I'll come back to you. Yeah. No problem.","start_word":325,"end_word":346,"sentiment":"neutral","sentiment_score":0.15006829798221588},{"text":"Thank you so much. Great. Awesome.","start_word":347,"end_word":352,"sentiment":"positive","sentiment_score":0.5993343591690063},{"text":"Alright. Alright. Thanks, Alex. I'll speak to Alright. you soon. Bye. Okay. No worries. Alright. See you, Alex. Bye. Cheers, Bye. mate. Bye.","start_word":353,"end_word":375,"sentiment":"neutral","sentiment_score":0.1892388139082038}],"average":{"sentiment":"neutral","sentiment_score":0.0459394889965392}}}}