{"metadata":{"transaction_key":"deprecated","request_id":"019d8539-089d-72e1-950a-cb3cddba7cbc","sha256":"921b83b12c49fa794d7abd7984a67c5f4567118a3eb5e9852a174a0ed43a5a77","created":"2026-04-13T05:07:02.365Z","duration":195.69594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":579,"output_tokens":75},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":662,"output_tokens":664},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":662,"output_tokens":21}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Phoebe. How are you? Very stressed. Yeah. Yeah. Yeah. I'll pay the cash. That's what I'm saying. See, the the the the the thing is we have you know, we had certain amount of limit on our account, and we can we do not want to change the limit. And every time all the payments going out in and out, So I'll I'll pay that amount tomorrow. That's okay. That's not a big it's just about $2.02 $2,000 or $3,000 left, which is not a big deal. So I'll get that sorted. Now, Phoebe, I just wanted to make sure that you are aware of the schedule. Are you in front of your system? Yeah. I wanted to you know, you've got two or two pending orders. Right? Yeah. Yeah. Make sure you check it. That's correct. Fork yeah. Donville, Four Carol East Street, closed, Donville. Yeah. I'll send you the address. So I'll send you the address. So one, basically, set of installation is gonna take place on twenty third. So I want you to deliver the stock on twenty second. Okay. Let me start again. So What is this? What do you want me to send you? Yep. Wait. Wait. Wait. Wait. Wait. Wait. Wait. Let me get that sorted first. Okay? Just give me two seconds. Okay. Sure. I'll I'll do that. I'll do that. I'll do that. Okay. No problem. No problem.","confidence":0.9956791,"words":[{"word":"hi","start":2.3999999,"end":2.6399999,"confidence":0.981758,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.21801412105560303},{"word":"phoebe","start":2.6399999,"end":2.96,"confidence":0.9025501,"punctuated_word":"Phoebe.","sentiment":"neutral","sentiment_score":0.2989133298397064},{"word":"how","start":2.96,"end":3.12,"confidence":0.9977894,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.37711024284362793},{"word":"are","start":3.12,"end":3.28,"confidence":0.98442787,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.290264368057251},{"word":"you","start":3.28,"end":3.78,"confidence":0.9993651,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.3200928568840027},{"word":"very","start":6.56,"end":6.96,"confidence":0.3933263,"punctuated_word":"Very","sentiment":"neutral","sentiment_score":0.07655172049999237},{"word":"stressed","start":6.96,"end":7.46,"confidence":0.9948728,"punctuated_word":"stressed.","sentiment":"neutral","sentiment_score":0.20813775062561035},{"word":"yeah","start":17.685,"end":17.925,"confidence":0.8217776,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.14396238327026367},{"word":"yeah","start":17.925,"end":18.085001,"confidence":0.9993762,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11199668049812316},{"word":"yeah","start":18.085001,"end":18.405,"confidence":0.99878097,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10015222430229188},{"word":"i'll","start":18.405,"end":18.565,"confidence":0.9979222,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.09307555854320526},{"word":"pay","start":18.565,"end":18.805,"confidence":0.9650702,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":0.0960286408662796},{"word":"the","start":18.805,"end":18.965,"confidence":0.99789715,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07044987380504608},{"word":"cash","start":18.965,"end":19.205,"confidence":0.9376537,"punctuated_word":"cash.","sentiment":"neutral","sentiment_score":0.04007656127214432},{"word":"that's","start":19.205,"end":19.445,"confidence":0.9997435,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.04265299066901207},{"word":"what","start":19.445,"end":19.605,"confidence":0.983405,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.04686020314693451},{"word":"i'm","start":19.605,"end":19.685,"confidence":0.9995646,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.04635217785835266},{"word":"saying","start":19.685,"end":20.005001,"confidence":0.99756896,"punctuated_word":"saying.","sentiment":"neutral","sentiment_score":0.06864100694656372},{"word":"see","start":20.005001,"end":20.325,"confidence":0.93252933,"punctuated_word":"See,","sentiment":"neutral","sentiment_score":0.01897716149687767},{"word":"the","start":20.325,"end":20.565,"confidence":0.99359107,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0027169696986675262},{"word":"the","start":20.565,"end":20.965,"confidence":0.99516994,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.004157111048698425},{"word":"the","start":20.965,"end":21.285,"confidence":0.9973124,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.005446836352348328},{"word":"the","start":21.285,"end":21.445,"confidence":0.9949168,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.005558416247367859},{"word":"the","start":21.445,"end":21.605,"confidence":0.71016115,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.005343899130821228},{"word":"thing","start":21.605,"end":21.845001,"confidence":0.9961034,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.007133215665817261},{"word":"is","start":21.845001,"end":22.165,"confidence":0.9997477,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.007823895663022995},{"word":"we","start":22.165,"end":22.405,"confidence":0.82050514,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.005110293626785278},{"word":"have","start":22.405,"end":22.565,"confidence":0.55760413,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.011780858039855955},{"word":"you","start":22.805,"end":22.965,"confidence":0.90350115,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.015678245574235916},{"word":"know","start":22.965,"end":23.465,"confidence":0.9491014,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.012466924265027046},{"word":"we","start":23.765,"end":23.925,"confidence":0.99599314,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.02446344867348671},{"word":"had","start":23.925,"end":24.085,"confidence":0.8913163,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.045296598225831985},{"word":"certain","start":24.085,"end":24.485,"confidence":0.87815535,"punctuated_word":"certain","sentiment":"neutral","sentiment_score":-0.03044958785176277},{"word":"amount","start":24.485,"end":24.725,"confidence":0.9998759,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":-0.03695736452937126},{"word":"of","start":24.725,"end":24.965,"confidence":0.999582,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.04005686566233635},{"word":"limit","start":24.965,"end":25.285,"confidence":0.9994487,"punctuated_word":"limit","sentiment":"neutral","sentiment_score":-0.025689944624900814},{"word":"on","start":25.285,"end":25.445,"confidence":0.99990654,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.0530359148979187},{"word":"our","start":25.445,"end":25.605,"confidence":0.9998254,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.042002417147159576},{"word":"account","start":25.605,"end":26.085,"confidence":0.9634629,"punctuated_word":"account,","sentiment":"neutral","sentiment_score":-0.04010471701622009},{"word":"and","start":26.085,"end":26.325,"confidence":0.99964094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03696223720908165},{"word":"we","start":26.325,"end":26.485,"confidence":0.9998534,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.03615526854991913},{"word":"can","start":26.485,"end":26.725,"confidence":0.99916875,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.03388121351599693},{"word":"we","start":26.805,"end":27.045,"confidence":0.9995671,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.032597608864307404},{"word":"do","start":27.045,"end":27.205,"confidence":0.999501,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.06318871676921844},{"word":"not","start":27.205,"end":27.365,"confidence":0.99815637,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.07691910117864609},{"word":"want","start":27.365,"end":27.605,"confidence":0.99988246,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.11814264953136444},{"word":"to","start":27.605,"end":27.685001,"confidence":0.99947923,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09695164859294891},{"word":"change","start":27.685001,"end":27.925,"confidence":0.9997974,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.17134788632392883},{"word":"the","start":27.925,"end":28.085,"confidence":0.8944173,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08166953921318054},{"word":"limit","start":28.085,"end":28.404999,"confidence":0.95798707,"punctuated_word":"limit.","sentiment":"neutral","sentiment_score":-0.09048204869031906},{"word":"and","start":28.404999,"end":28.645,"confidence":0.9996309,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.01087573543190956},{"word":"every","start":28.645,"end":28.965,"confidence":0.9995598,"punctuated_word":"every","sentiment":"neutral","sentiment_score":-0.03039894625544548},{"word":"time","start":28.965,"end":29.465,"confidence":0.99992025,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.012274488806724548},{"word":"all","start":29.525,"end":29.685001,"confidence":0.44917327,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.008419442921876907},{"word":"the","start":29.685001,"end":29.845001,"confidence":0.99564594,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.010143380612134932},{"word":"payments","start":29.845001,"end":30.244999,"confidence":0.7752937,"punctuated_word":"payments","sentiment":"neutral","sentiment_score":0.007507745176553726},{"word":"going","start":30.244999,"end":30.564999,"confidence":0.9764822,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.0015206411480903623},{"word":"out","start":30.564999,"end":30.885,"confidence":0.9992405,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.008130636066198349},{"word":"in","start":30.885,"end":31.045,"confidence":0.44229534,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.017893243581056595},{"word":"and","start":31.045,"end":31.205,"confidence":0.9982298,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.011390667408704758},{"word":"out","start":31.205,"end":31.705,"confidence":0.8526405,"punctuated_word":"out,","sentiment":"neutral","sentiment_score":-0.006825461983680725},{"word":"so","start":31.82,"end":32.06,"confidence":0.9993956,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.021043680608272552},{"word":"i'll","start":32.06,"end":32.22,"confidence":0.99901605,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04396483302116394},{"word":"i'll","start":32.22,"end":32.46,"confidence":0.99906456,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05648910999298096},{"word":"pay","start":32.46,"end":32.7,"confidence":0.99928313,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":0.05290725454688072},{"word":"that","start":32.7,"end":32.94,"confidence":0.9957586,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.041634369641542435},{"word":"amount","start":32.94,"end":33.26,"confidence":0.9997099,"punctuated_word":"amount","sentiment":"neutral","sentiment_score":0.02471114322543144},{"word":"tomorrow","start":33.26,"end":33.579998,"confidence":0.9939853,"punctuated_word":"tomorrow.","sentiment":"neutral","sentiment_score":0.04578132927417755},{"word":"that's","start":33.579998,"end":33.82,"confidence":0.9925941,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.12541356682777405},{"word":"okay","start":33.82,"end":34.14,"confidence":0.99896216,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.15650424361228943},{"word":"that's","start":34.14,"end":34.38,"confidence":0.99977887,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.13619904220104218},{"word":"not","start":34.38,"end":34.54,"confidence":0.96978104,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.12598919868469238},{"word":"a","start":34.54,"end":34.62,"confidence":0.8998396,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0998626947402954},{"word":"big","start":34.62,"end":34.78,"confidence":0.9963988,"punctuated_word":"big","sentiment":"neutral","sentiment_score":0.08860079944133759},{"word":"it's","start":35.02,"end":35.26,"confidence":0.7963748,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.11373744904994965},{"word":"just","start":35.26,"end":35.579998,"confidence":0.9898678,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12237359583377838},{"word":"about","start":35.579998,"end":36.079998,"confidence":0.5215154,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.09701273590326308},{"word":"$2.02","start":36.3,"end":36.7,"confidence":0.794628,"punctuated_word":"$2.02","sentiment":"neutral","sentiment_score":0.07677442580461502},{"word":"$2,000","start":36.7,"end":37.579998,"confidence":0.9307599,"punctuated_word":"$2,000","sentiment":"neutral","sentiment_score":0.044506870210170746},{"word":"or","start":37.579998,"end":37.739998,"confidence":0.96539456,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.0670723021030426},{"word":"$3,000","start":37.739998,"end":38.54,"confidence":0.9998243,"punctuated_word":"$3,000","sentiment":"neutral","sentiment_score":0.07681921869516373},{"word":"left","start":38.54,"end":39.02,"confidence":0.8946328,"punctuated_word":"left,","sentiment":"neutral","sentiment_score":0.1048872247338295},{"word":"which","start":39.02,"end":39.26,"confidence":0.9933903,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.05932947248220444},{"word":"is","start":39.26,"end":39.34,"confidence":0.9998042,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.09620081633329391},{"word":"not","start":39.34,"end":39.46,"confidence":0.9999014,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.12663042545318604},{"word":"a","start":39.46,"end":39.579998,"confidence":0.9997789,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08216539770364761},{"word":"big","start":39.579998,"end":39.82,"confidence":0.9999579,"punctuated_word":"big","sentiment":"neutral","sentiment_score":0.09090496599674223},{"word":"deal","start":39.82,"end":40.059998,"confidence":0.9783659,"punctuated_word":"deal.","sentiment":"neutral","sentiment_score":0.13528524339199066},{"word":"so","start":40.059998,"end":40.379997,"confidence":0.9982994,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.14883221685886383},{"word":"i'll","start":40.379997,"end":40.62,"confidence":0.9915246,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1719575822353363},{"word":"get","start":40.62,"end":40.78,"confidence":0.6339827,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.1762874573469162},{"word":"that","start":40.78,"end":40.94,"confidence":0.78864384,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.13038980960845947},{"word":"sorted","start":40.94,"end":41.44,"confidence":0.9981942,"punctuated_word":"sorted.","sentiment":"neutral","sentiment_score":0.1756526231765747},{"word":"now","start":41.5,"end":41.82,"confidence":0.97202677,"punctuated_word":"Now,","sentiment":"neutral","sentiment_score":0.11462379992008208},{"word":"phoebe","start":41.82,"end":42.14,"confidence":0.9803437,"punctuated_word":"Phoebe,","sentiment":"neutral","sentiment_score":0.12878933548927307},{"word":"i","start":42.14,"end":42.3,"confidence":0.9996935,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09669925272464752},{"word":"just","start":42.3,"end":42.46,"confidence":0.9999081,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09959230571985243},{"word":"wanted","start":42.46,"end":42.78,"confidence":0.99956995,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.08718929439783096},{"word":"to","start":42.78,"end":42.86,"confidence":0.9996257,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09743133932352066},{"word":"make","start":42.86,"end":43.1,"confidence":0.99996567,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.0808020606637001},{"word":"sure","start":43.1,"end":43.34,"confidence":0.9998435,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.09600073844194412},{"word":"that","start":43.34,"end":43.58,"confidence":0.9999107,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08727830648422241},{"word":"you","start":43.58,"end":43.739998,"confidence":0.99994814,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.110542394220829},{"word":"are","start":43.739998,"end":43.9,"confidence":0.9993998,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.09005370736122131},{"word":"aware","start":43.9,"end":44.22,"confidence":0.99997175,"punctuated_word":"aware","sentiment":"neutral","sentiment_score":0.08689185976982117},{"word":"of","start":44.22,"end":44.379997,"confidence":0.9999323,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.11954624205827712},{"word":"the","start":44.379997,"end":44.54,"confidence":0.99243164,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10429641604423524},{"word":"schedule","start":44.54,"end":45.04,"confidence":0.9997033,"punctuated_word":"schedule.","sentiment":"neutral","sentiment_score":0.1026768684387207},{"word":"are","start":45.82,"end":45.98,"confidence":0.7206188,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.047384683042764664},{"word":"you","start":45.98,"end":46.14,"confidence":0.99973565,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.054635629057884216},{"word":"in","start":46.14,"end":46.3,"confidence":0.9997173,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.04406058043241501},{"word":"front","start":46.3,"end":46.54,"confidence":0.99908924,"punctuated_word":"front","sentiment":"neutral","sentiment_score":0.05849827826023102},{"word":"of","start":46.54,"end":46.7,"confidence":0.9996412,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07695265114307404},{"word":"your","start":46.7,"end":46.86,"confidence":0.96542746,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.06304957717657089},{"word":"system","start":46.86,"end":47.36,"confidence":0.99981344,"punctuated_word":"system?","sentiment":"neutral","sentiment_score":0.04551529139280319},{"word":"yeah","start":50.695,"end":51.195,"confidence":0.9181359,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03733260929584503},{"word":"i","start":60.54,"end":61.04,"confidence":0.45545754,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.022330766543745995},{"word":"wanted","start":65.9,"end":66.38,"confidence":0.9002165,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.009600715711712835},{"word":"to","start":66.38,"end":66.54,"confidence":0.99404514,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.00835769809782505},{"word":"you","start":66.78,"end":67.020004,"confidence":0.9857546,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00578337162733078},{"word":"know","start":67.020004,"end":67.26,"confidence":0.9599575,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.012021389789879322},{"word":"you've","start":67.26,"end":67.5,"confidence":0.90303755,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.009425756521523},{"word":"got","start":67.5,"end":67.66,"confidence":0.99959236,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.011688943952322006},{"word":"two","start":67.66,"end":67.9,"confidence":0.9824917,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.012078208848834038},{"word":"or","start":67.9,"end":68.22,"confidence":0.5659196,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.006561461836099625},{"word":"two","start":68.22,"end":68.46,"confidence":0.8155208,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.00011291354894638062},{"word":"pending","start":68.46,"end":68.86,"confidence":0.99923015,"punctuated_word":"pending","sentiment":"neutral","sentiment_score":0.021108098328113556},{"word":"orders","start":68.86,"end":69.18,"confidence":0.9823868,"punctuated_word":"orders.","sentiment":"neutral","sentiment_score":0.01585027575492859},{"word":"right","start":69.18,"end":69.68,"confidence":0.99958575,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.021556276828050613},{"word":"yeah","start":73.58,"end":73.82,"confidence":0.98852646,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02297559753060341},{"word":"yeah","start":73.82,"end":74.14,"confidence":0.9865345,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.028758618980646133},{"word":"make","start":74.14,"end":74.380005,"confidence":0.99685127,"punctuated_word":"Make","sentiment":"neutral","sentiment_score":0.02833225205540657},{"word":"sure","start":74.380005,"end":74.62,"confidence":0.999925,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.034121595323085785},{"word":"you","start":74.62,"end":74.78,"confidence":0.9997873,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.026231423020362857},{"word":"check","start":74.78,"end":75.020004,"confidence":0.9989008,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.05018750578165054},{"word":"it","start":75.020004,"end":75.520004,"confidence":0.87531865,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.027511000633239743},{"word":"that's","start":95.69,"end":95.93,"confidence":0.95394146,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.09782758355140686},{"word":"correct","start":95.93,"end":96.43,"confidence":0.996415,"punctuated_word":"correct.","sentiment":"neutral","sentiment_score":-0.09796032309532166},{"word":"fork","start":96.57,"end":96.65,"confidence":0.31055376,"punctuated_word":"Fork","sentiment":"neutral","sentiment_score":-0.017924416810274124},{"word":"yeah","start":97.770004,"end":98.17,"confidence":0.9863393,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.005196749232709408},{"word":"donville","start":98.17,"end":98.67,"confidence":0.45185646,"punctuated_word":"Donville,","sentiment":"neutral","sentiment_score":-0.019073650240898132},{"word":"four","start":98.81,"end":99.05,"confidence":0.4727032,"punctuated_word":"Four","sentiment":"neutral","sentiment_score":-0.028006743639707565},{"word":"carol","start":99.05,"end":99.37,"confidence":0.5705707,"punctuated_word":"Carol","sentiment":"neutral","sentiment_score":-0.03273826465010643},{"word":"east","start":99.37,"end":99.69,"confidence":0.7533131,"punctuated_word":"East","sentiment":"neutral","sentiment_score":-0.025301378220319748},{"word":"street","start":99.69,"end":100.090004,"confidence":0.6037163,"punctuated_word":"Street,","sentiment":"neutral","sentiment_score":-0.017997710034251213},{"word":"closed","start":100.090004,"end":100.57,"confidence":0.43128574,"punctuated_word":"closed,","sentiment":"neutral","sentiment_score":-0.013582710176706314},{"word":"donville","start":100.57,"end":101.07,"confidence":0.99481106,"punctuated_word":"Donville.","sentiment":"neutral","sentiment_score":-0.016287457197904587},{"word":"yeah","start":107.285,"end":107.445,"confidence":0.95694196,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.015094157308340073},{"word":"i'll","start":107.445,"end":107.605,"confidence":0.9994394,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.007071646861732006},{"word":"send","start":107.605,"end":107.845,"confidence":0.99990726,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0033547449856996536},{"word":"you","start":107.845,"end":108.005005,"confidence":0.9997731,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0009688641875982283},{"word":"the","start":108.005005,"end":108.165,"confidence":0.9995321,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.004243429750204086},{"word":"address","start":108.165,"end":108.665,"confidence":0.99596417,"punctuated_word":"address.","sentiment":"neutral","sentiment_score":0.007699176669120789},{"word":"so","start":109.125,"end":109.445,"confidence":0.9944364,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02051755227148533},{"word":"i'll","start":109.445,"end":109.605,"confidence":0.9992296,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03163399547338486},{"word":"send","start":109.605,"end":109.845,"confidence":0.99992144,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.019955797120928764},{"word":"you","start":109.845,"end":110.005005,"confidence":0.9998041,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.027124540880322456},{"word":"the","start":110.005005,"end":110.165,"confidence":0.9997495,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.024793870747089383},{"word":"address","start":110.165,"end":110.665,"confidence":0.9981543,"punctuated_word":"address.","sentiment":"neutral","sentiment_score":0.023486154153943065},{"word":"so","start":110.805,"end":111.125,"confidence":0.99949944,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.021725263446569443},{"word":"one","start":111.125,"end":111.605,"confidence":0.714416,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.021183978766202927},{"word":"basically","start":111.605,"end":112.105,"confidence":0.98702115,"punctuated_word":"basically,","sentiment":"neutral","sentiment_score":0.014533961191773416},{"word":"set","start":112.565,"end":112.725006,"confidence":0.82811713,"punctuated_word":"set","sentiment":"neutral","sentiment_score":0.02645260840654373},{"word":"of","start":112.725006,"end":112.965004,"confidence":0.46053398,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.027734214439988136},{"word":"installation","start":112.965004,"end":113.465004,"confidence":0.8459964,"punctuated_word":"installation","sentiment":"neutral","sentiment_score":0.024195995181798935},{"word":"is","start":113.685005,"end":113.845,"confidence":0.8733207,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.01517418771982193},{"word":"gonna","start":113.845,"end":114.165,"confidence":0.9980096,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.01940656080842018},{"word":"take","start":114.165,"end":114.405,"confidence":0.9988248,"punctuated_word":"take","sentiment":"neutral","sentiment_score":0.018203256651759148},{"word":"place","start":114.405,"end":114.905,"confidence":0.9998485,"punctuated_word":"place","sentiment":"neutral","sentiment_score":0.023904163390398026},{"word":"on","start":115.32,"end":115.48,"confidence":0.9997981,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.018145855516195297},{"word":"twenty","start":115.48,"end":115.8,"confidence":0.991784,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.014070671051740646},{"word":"third","start":115.8,"end":116.12,"confidence":0.9518009,"punctuated_word":"third.","sentiment":"neutral","sentiment_score":0.019273824989795685},{"word":"so","start":116.12,"end":116.28,"confidence":0.9989711,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01523817516863346},{"word":"i","start":116.28,"end":116.520004,"confidence":0.99936575,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0218849815428257},{"word":"want","start":116.520004,"end":116.68,"confidence":0.9997265,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.024688180536031723},{"word":"you","start":116.68,"end":116.840004,"confidence":0.99986136,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.024047596380114555},{"word":"to","start":116.840004,"end":117.0,"confidence":0.9992453,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.030448023229837418},{"word":"deliver","start":117.0,"end":117.32,"confidence":0.9996389,"punctuated_word":"deliver","sentiment":"neutral","sentiment_score":0.027261000126600266},{"word":"the","start":117.32,"end":117.48,"confidence":0.9769907,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.026058513671159744},{"word":"stock","start":117.48,"end":117.72,"confidence":0.99642867,"punctuated_word":"stock","sentiment":"neutral","sentiment_score":0.03581024333834648},{"word":"on","start":117.72,"end":117.880005,"confidence":0.999624,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.016150597482919693},{"word":"twenty","start":117.880005,"end":118.200005,"confidence":0.9954592,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.019480470567941666},{"word":"second","start":118.200005,"end":118.700005,"confidence":0.97337925,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":0.017617005854845047},{"word":"okay","start":127.4,"end":127.72,"confidence":0.96327174,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.014118043705821036},{"word":"let","start":127.72,"end":127.96,"confidence":0.99884963,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.008085593581199646},{"word":"me","start":127.96,"end":128.12,"confidence":0.99987257,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.013146094977855682},{"word":"start","start":128.12,"end":128.44,"confidence":0.99811685,"punctuated_word":"start","sentiment":"neutral","sentiment_score":0.008811723440885544},{"word":"again","start":128.44,"end":128.94,"confidence":0.9913261,"punctuated_word":"again.","sentiment":"neutral","sentiment_score":0.013115805573761463},{"word":"so","start":129.53499,"end":130.03499,"confidence":0.6962417,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.007809547707438469},{"word":"what","start":141.7,"end":141.94,"confidence":0.80060256,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.005504753440618515},{"word":"is","start":141.94,"end":142.18001,"confidence":0.5609995,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.004511019214987755},{"word":"this","start":142.18001,"end":142.68001,"confidence":0.9930128,"punctuated_word":"this?","sentiment":"neutral","sentiment_score":0.004540732130408287},{"word":"what","start":146.26001,"end":146.58,"confidence":0.7700675,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.0013253577053546906},{"word":"do","start":146.58,"end":146.66,"confidence":0.99237424,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.003392614424228668},{"word":"you","start":146.66,"end":146.74,"confidence":0.99950397,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0029328949749469757},{"word":"want","start":146.74,"end":146.90001,"confidence":0.99955803,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.0035823583602905273},{"word":"me","start":146.90001,"end":147.06,"confidence":0.99974126,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.003630632534623146},{"word":"to","start":147.06,"end":147.3,"confidence":0.999092,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0020140670239925385},{"word":"send","start":147.3,"end":147.46,"confidence":0.99945456,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.001830453984439373},{"word":"you","start":147.46,"end":147.96,"confidence":0.81775653,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.003797587007284165},{"word":"yep","start":161.215,"end":161.715,"confidence":0.9694715,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.001537655247375369},{"word":"wait","start":170.47,"end":170.97,"confidence":0.9828824,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.020966175943613052},{"word":"wait","start":172.47,"end":172.63,"confidence":0.99764067,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.02285701408982277},{"word":"wait","start":172.63,"end":172.79001,"confidence":0.99772227,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.02591989003121853},{"word":"wait","start":172.79001,"end":172.95001,"confidence":0.9959425,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.02543972246348858},{"word":"wait","start":172.95001,"end":173.19,"confidence":0.986205,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.02428867295384407},{"word":"wait","start":173.19,"end":173.35,"confidence":0.9433185,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.0200057253241539},{"word":"wait","start":173.35,"end":173.85,"confidence":0.76556945,"punctuated_word":"Wait.","sentiment":"neutral","sentiment_score":-0.014181019738316536},{"word":"let","start":174.07,"end":174.39001,"confidence":0.68294793,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":-0.007456887513399124},{"word":"me","start":174.39001,"end":174.55,"confidence":0.9991743,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.004661664366722107},{"word":"get","start":174.55,"end":174.79001,"confidence":0.99903405,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.001003071665763855},{"word":"that","start":174.79001,"end":174.95001,"confidence":0.9961029,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0017757825553417206},{"word":"sorted","start":174.95001,"end":175.35,"confidence":0.9956791,"punctuated_word":"sorted","sentiment":"neutral","sentiment_score":0.01175147294998169},{"word":"first","start":175.35,"end":175.67001,"confidence":0.8769438,"punctuated_word":"first.","sentiment":"neutral","sentiment_score":0.0116990115493536},{"word":"okay","start":175.67001,"end":176.07,"confidence":0.99749076,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.016127165406942368},{"word":"just","start":176.07,"end":176.23001,"confidence":0.99384487,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.01370563730597496},{"word":"give","start":176.23001,"end":176.39001,"confidence":0.98708224,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.006980340927839279},{"word":"me","start":176.39001,"end":176.55,"confidence":0.9995802,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.006601758301258087},{"word":"two","start":176.55,"end":176.71,"confidence":0.9938683,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.016310054808855057},{"word":"seconds","start":176.71,"end":177.21,"confidence":0.9990415,"punctuated_word":"seconds.","sentiment":"neutral","sentiment_score":0.0148636344820261},{"word":"okay","start":187.935,"end":188.255,"confidence":0.96403766,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02322883903980255},{"word":"sure","start":188.255,"end":188.575,"confidence":0.9816312,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.09313595294952393},{"word":"i'll","start":188.575,"end":188.735,"confidence":0.99190265,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08484690636396408},{"word":"i'll","start":188.735,"end":188.895,"confidence":0.97098964,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08387143909931183},{"word":"do","start":188.895,"end":189.05501,"confidence":0.99792993,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.05338854342699051},{"word":"that","start":189.05501,"end":189.295,"confidence":0.9812893,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.13130855560302734},{"word":"i'll","start":189.295,"end":189.455,"confidence":0.99803233,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.20633050799369812},{"word":"do","start":189.455,"end":189.615,"confidence":0.99916494,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.22346842288970947},{"word":"that","start":189.615,"end":190.095,"confidence":0.9992871,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.21819128096103668},{"word":"i'll","start":190.095,"end":190.255,"confidence":0.97540706,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.25686734914779663},{"word":"do","start":190.255,"end":190.41501,"confidence":0.99971956,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.20183724164962769},{"word":"that","start":190.41501,"end":190.735,"confidence":0.99955225,"punctuated_word":"that.","sentiment":"positive","sentiment_score":0.4988976120948791},{"word":"okay","start":190.735,"end":191.235,"confidence":0.9718971,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.25340116024017334},{"word":"no","start":191.695,"end":191.935,"confidence":0.6768141,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.3304126262664795},{"word":"problem","start":191.935,"end":192.435,"confidence":0.9522357,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":0.22976557910442352},{"word":"no","start":192.655,"end":192.895,"confidence":0.9737176,"punctuated_word":"No","sentiment":"positive","sentiment_score":0.40364545583724976},{"word":"problem","start":192.895,"end":193.395,"confidence":0.93376946,"punctuated_word":"problem.","sentiment":"positive","sentiment_score":0.4362058639526367}],"paragraphs":{"transcript":"\nHi, Phoebe. How are you? Very stressed. Yeah. Yeah.\n\nYeah. I'll pay the cash. That's what I'm saying. See, the the the the the thing is we have you know, we had certain amount of limit on our account, and we can we do not want to change the limit. And every time all the payments going out in and out, So I'll I'll pay that amount tomorrow.\n\nThat's okay. That's not a big it's just about $2.02 $2,000 or $3,000 left, which is not a big deal. So I'll get that sorted. Now, Phoebe, I just wanted to make sure that you are aware of the schedule. Are you in front of your system?\n\nYeah. I wanted to you know, you've got two or two pending orders. Right? Yeah. Yeah.\n\nMake sure you check it. That's correct. Fork yeah. Donville, Four Carol East Street, closed, Donville. Yeah.\n\nI'll send you the address. So I'll send you the address. So one, basically, set of installation is gonna take place on twenty third. So I want you to deliver the stock on twenty second. Okay.\n\nLet me start again. So What is this? What do you want me to send you? Yep. Wait.\n\nWait. Wait. Wait. Wait. Wait.\n\nWait. Let me get that sorted first. Okay? Just give me two seconds. Okay.\n\nSure. I'll I'll do that. I'll do that. I'll do that. Okay.\n\nNo problem. No problem.","paragraphs":[{"sentences":[{"text":"Hi, Phoebe.","start":2.3999999,"end":2.96,"sentiment":"neutral","sentiment_score":0.2584637254476547},{"text":"How are you?","start":2.96,"end":3.78,"sentiment":"neutral","sentiment_score":0.3291558225949605},{"text":"Very stressed.","start":6.56,"end":7.46,"sentiment":"neutral","sentiment_score":0.14234473556280136},{"text":"Yeah.","start":17.685,"end":17.925,"sentiment":"neutral","sentiment_score":0.14396238327026367},{"text":"Yeah.","start":17.925,"end":18.085001,"sentiment":"neutral","sentiment_score":0.11199668049812316}],"sentiment":"neutral","sentiment_score":0.22722705039713118,"num_words":9,"start":2.3999999,"end":18.085001},{"sentences":[{"text":"Yeah.","start":18.085001,"end":18.405,"sentiment":"neutral","sentiment_score":0.10015222430229188},{"text":"I'll pay the cash.","start":18.405,"end":19.205,"sentiment":"neutral","sentiment_score":0.07490765862166882},{"text":"That's what I'm saying.","start":19.205,"end":20.005001,"sentiment":"neutral","sentiment_score":0.05112659465521574},{"text":"See, the the the the the thing is we have you know, we had certain amount of limit on our account, and we can we do not want to change the limit.","start":20.005001,"end":28.404999,"sentiment":"neutral","sentiment_score":-0.038152934692334384},{"text":"And every time all the payments going out in and out, So I'll I'll pay that amount tomorrow.","start":28.404999,"end":33.579998,"sentiment":"neutral","sentiment_score":0.009787045626176728}],"sentiment":"neutral","sentiment_score":-0.007465048330062527,"num_words":59,"start":18.085001,"end":33.579998},{"sentences":[{"text":"That's okay.","start":33.579998,"end":34.14,"sentiment":"neutral","sentiment_score":0.14095890522003174},{"text":"That's not a big it's just about $2.02 $2,000 or $3,000 left, which is not a big deal.","start":34.14,"end":40.059998,"sentiment":"neutral","sentiment_score":0.09690843770901363},{"text":"So I'll get that sorted.","start":40.059998,"end":41.44,"sentiment":"neutral","sentiment_score":0.1606239378452301},{"text":"Now, Phoebe, I just wanted to make sure that you are aware of the schedule.","start":41.5,"end":45.04,"sentiment":"neutral","sentiment_score":0.10016092807054519},{"text":"Are you in front of your system?","start":45.82,"end":47.36,"sentiment":"neutral","sentiment_score":0.05572809864367757}],"sentiment":"neutral","sentiment_score":0.10046595723388042,"num_words":47,"start":33.579998,"end":47.36},{"sentences":[{"text":"Yeah.","start":50.695,"end":51.195,"sentiment":"neutral","sentiment_score":0.03733260929584503},{"text":"I wanted to you know, you've got two or two pending orders.","start":60.54,"end":69.18,"sentiment":"neutral","sentiment_score":0.011243300046771765},{"text":"Right?","start":69.18,"end":69.68,"sentiment":"neutral","sentiment_score":0.021556276828050613},{"text":"Yeah.","start":73.58,"end":73.82,"sentiment":"neutral","sentiment_score":0.02297559753060341},{"text":"Yeah.","start":73.82,"end":74.14,"sentiment":"neutral","sentiment_score":0.028758618980646133}],"sentiment":"neutral","sentiment_score":0.015346418949775398,"num_words":16,"start":50.695,"end":74.14},{"sentences":[{"text":"Make sure you check it.","start":74.14,"end":75.520004,"sentiment":"neutral","sentiment_score":0.0332767553627491},{"text":"That's correct.","start":95.69,"end":96.43,"sentiment":"neutral","sentiment_score":-0.09789395332336426},{"text":"Fork yeah.","start":96.57,"end":98.17,"sentiment":"neutral","sentiment_score":-0.011560583021491766},{"text":"Donville, Four Carol East Street, closed, Donville.","start":98.17,"end":101.07,"sentiment":"neutral","sentiment_score":-0.021855416308556284},{"text":"Yeah.","start":107.285,"end":107.445,"sentiment":"neutral","sentiment_score":0.015094157308340073}],"sentiment":"neutral","sentiment_score":-0.011201120748677674,"num_words":17,"start":74.14,"end":107.445},{"sentences":[{"text":"I'll send you the address.","start":107.445,"end":108.665,"sentiment":"neutral","sentiment_score":0.004667572490870952},{"text":"So I'll send you the address.","start":109.125,"end":110.665,"sentiment":"neutral","sentiment_score":0.02458531844119231},{"text":"So one, basically, set of installation is gonna take place on twenty third.","start":110.805,"end":116.12,"sentiment":"neutral","sentiment_score":0.020308041658539038},{"text":"So I want you to deliver the stock on twenty second.","start":116.12,"end":118.700005,"sentiment":"neutral","sentiment_score":0.023516798899932342},{"text":"Okay.","start":127.4,"end":127.72,"sentiment":"neutral","sentiment_score":0.014118043705821036}],"sentiment":"neutral","sentiment_score":0.01965714295187758,"num_words":36,"start":107.445,"end":127.72},{"sentences":[{"text":"Let me start again.","start":127.72,"end":128.94,"sentiment":"neutral","sentiment_score":0.010789804393425584},{"text":"So What is this?","start":129.53499,"end":142.68001,"sentiment":"neutral","sentiment_score":0.0055915131233632565},{"text":"What do you want me to send you?","start":146.26001,"end":147.96,"sentiment":"neutral","sentiment_score":0.0015074786497280002},{"text":"Yep.","start":161.215,"end":161.715,"sentiment":"neutral","sentiment_score":-0.001537655247375369},{"text":"Wait.","start":170.47,"end":170.97,"sentiment":"neutral","sentiment_score":-0.020966175943613052}],"sentiment":"neutral","sentiment_score":0.0030600704485550523,"num_words":18,"start":127.72,"end":170.97},{"sentences":[{"text":"Wait.","start":172.47,"end":172.63,"sentiment":"neutral","sentiment_score":-0.02285701408982277},{"text":"Wait.","start":172.63,"end":172.79001,"sentiment":"neutral","sentiment_score":-0.02591989003121853},{"text":"Wait.","start":172.79001,"end":172.95001,"sentiment":"neutral","sentiment_score":-0.02543972246348858},{"text":"Wait.","start":172.95001,"end":173.19,"sentiment":"neutral","sentiment_score":-0.02428867295384407},{"text":"Wait.","start":173.19,"end":173.35,"sentiment":"neutral","sentiment_score":-0.0200057253241539}],"sentiment":"neutral","sentiment_score":-0.02370220497250557,"num_words":5,"start":172.47,"end":173.35},{"sentences":[{"text":"Wait.","start":173.35,"end":173.85,"sentiment":"neutral","sentiment_score":-0.014181019738316536},{"text":"Let me get that sorted first.","start":174.07,"end":175.67001,"sentiment":"neutral","sentiment_score":0.002979401188592116},{"text":"Okay?","start":175.67001,"end":176.07,"sentiment":"neutral","sentiment_score":0.016127165406942368},{"text":"Just give me two seconds.","start":176.07,"end":177.21,"sentiment":"neutral","sentiment_score":0.011692285165190696},{"text":"Okay.","start":187.935,"end":188.255,"sentiment":"neutral","sentiment_score":0.02322883903980255}],"sentiment":"neutral","sentiment_score":0.007250915547566754,"num_words":14,"start":173.35,"end":188.255},{"sentences":[{"text":"Sure.","start":188.255,"end":188.575,"sentiment":"neutral","sentiment_score":0.09313595294952393},{"text":"I'll I'll do that.","start":188.575,"end":189.295,"sentiment":"neutral","sentiment_score":0.08835386112332344},{"text":"I'll do that.","start":189.295,"end":190.095,"sentiment":"neutral","sentiment_score":0.21599673728148142},{"text":"I'll do that.","start":190.095,"end":190.735,"sentiment":"neutral","sentiment_score":0.3192007342974345},{"text":"Okay.","start":190.735,"end":191.235,"sentiment":"neutral","sentiment_score":0.25340116024017334}],"sentiment":"neutral","sentiment_score":0.1921287477016449,"num_words":12,"start":188.255,"end":191.235},{"sentences":[{"text":"No problem.","start":191.695,"end":192.435,"sentiment":"neutral","sentiment_score":0.2800891026854515},{"text":"No problem.","start":192.655,"end":193.395,"sentiment":"positive","sentiment_score":0.41992565989494324}],"sentiment":"positive","sentiment_score":0.3500073812901974,"num_words":4,"start":191.695,"end":193.395}]}}]},{"alternatives":[{"transcript":"Hi, Vibe. I'm good. Thank you. How are you? I'm I'm just about to let you know that I have talked to the accounting team, and they say that you can pay cash for the rest for the remaining payment. So it's all good. Mhmm. Okay. Okay. Okay. Okay. Give me a sec. So which order you want to inquire? Yeah. Let me check. So you've got two. One is y'all wanna go to four. One is oh, this one is no address. It is supposed to go on tenth April, and you deleted that. Yes. It'll be better that you can just send me the address through the group .com. Okay. Mhmm. On '3 on 03/03/2023 what? Yeah. So so currently, you've got two pending orders. The one is the two fifteen kilowatts h HV inverter with around 50 kilowatts out of battery, and this one has no address. So I'll just wait for your updated address and the delivery schedule. And another one is okay. The problem is I have to deal with another customer right now. So is that okay that you can send the updated schedule to the group chat? Is that okay? Okay. Thank you. Thank you so much. Okay. Bye bye.","confidence":0.9933727,"words":[{"word":"hi","start":0.71999997,"end":1.04,"confidence":0.9820374,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.1344185173511505},{"word":"vibe","start":1.04,"end":1.54,"confidence":0.70801836,"punctuated_word":"Vibe.","sentiment":"neutral","sentiment_score":0.14392441511154175},{"word":"i'm","start":3.6,"end":3.9199998,"confidence":0.99485326,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.6465322971343994},{"word":"good","start":3.9199998,"end":4.24,"confidence":0.9988626,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.7116211652755737},{"word":"thank","start":4.24,"end":4.4,"confidence":0.99981266,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7424824237823486},{"word":"you","start":4.4,"end":4.64,"confidence":0.99951017,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.6628367900848389},{"word":"how","start":4.64,"end":4.7999997,"confidence":0.9994672,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.3544885814189911},{"word":"are","start":4.7999997,"end":4.88,"confidence":0.9994147,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.3161682188510895},{"word":"you","start":4.88,"end":5.38,"confidence":0.9996968,"punctuated_word":"you?","sentiment":"positive","sentiment_score":0.39249950647354126},{"word":"i'm","start":7.52,"end":7.9199996,"confidence":0.99491954,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.2391102910041809},{"word":"i'm","start":7.9199996,"end":8.16,"confidence":0.9967426,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.2257966697216034},{"word":"just","start":8.16,"end":8.66,"confidence":0.99956113,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2708456218242645},{"word":"about","start":8.88,"end":9.2,"confidence":0.6033826,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.28017061948776245},{"word":"to","start":9.2,"end":9.679999,"confidence":0.9851769,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2314172387123108},{"word":"let","start":9.679999,"end":9.92,"confidence":0.90528804,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.23364372551441193},{"word":"you","start":9.92,"end":10.08,"confidence":0.997265,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1869380623102188},{"word":"know","start":10.08,"end":10.32,"confidence":0.9994461,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.23287566006183624},{"word":"that","start":10.32,"end":10.559999,"confidence":0.99919397,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2492094784975052},{"word":"i","start":10.559999,"end":10.639999,"confidence":0.99967456,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2618117034435272},{"word":"have","start":10.639999,"end":10.88,"confidence":0.9988426,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.2697095274925232},{"word":"talked","start":10.88,"end":11.2,"confidence":0.94866264,"punctuated_word":"talked","sentiment":"neutral","sentiment_score":0.2266034632921219},{"word":"to","start":11.2,"end":11.36,"confidence":0.79159015,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.30680331587791443},{"word":"the","start":11.36,"end":11.5199995,"confidence":0.68378615,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.22808866202831268},{"word":"accounting","start":11.5199995,"end":12.0199995,"confidence":0.8213263,"punctuated_word":"accounting","sentiment":"neutral","sentiment_score":0.1952030062675476},{"word":"team","start":12.08,"end":12.58,"confidence":0.8504224,"punctuated_word":"team,","sentiment":"neutral","sentiment_score":0.20422208309173584},{"word":"and","start":12.695,"end":12.855,"confidence":0.9998109,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.21180276572704315},{"word":"they","start":12.855,"end":13.014999,"confidence":0.99661416,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.2283388078212738},{"word":"say","start":13.014999,"end":13.094999,"confidence":0.7668352,"punctuated_word":"say","sentiment":"neutral","sentiment_score":0.24145375192165375},{"word":"that","start":13.094999,"end":13.335,"confidence":0.9986168,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2861537039279938},{"word":"you","start":13.335,"end":13.495,"confidence":0.9998042,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.33984988927841187},{"word":"can","start":13.495,"end":13.655,"confidence":0.9997714,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.34911346435546875},{"word":"pay","start":13.655,"end":13.8949995,"confidence":0.9875657,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":0.2038843929767609},{"word":"cash","start":13.8949995,"end":14.215,"confidence":0.99979025,"punctuated_word":"cash","sentiment":"neutral","sentiment_score":0.26197656989097595},{"word":"for","start":14.215,"end":14.455,"confidence":0.9991055,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.3127678334712982},{"word":"the","start":14.455,"end":14.615,"confidence":0.9996911,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2813447117805481},{"word":"rest","start":14.615,"end":14.934999,"confidence":0.97976637,"punctuated_word":"rest","sentiment":"neutral","sentiment_score":0.2056402713060379},{"word":"for","start":15.094999,"end":15.335,"confidence":0.9998223,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.37298932671546936},{"word":"the","start":15.335,"end":15.495,"confidence":0.99960774,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.32019132375717163},{"word":"remaining","start":15.495,"end":15.974999,"confidence":0.9998085,"punctuated_word":"remaining","sentiment":"neutral","sentiment_score":0.18112733960151672},{"word":"payment","start":15.974999,"end":16.455,"confidence":0.79168785,"punctuated_word":"payment.","sentiment":"neutral","sentiment_score":0.24057415127754211},{"word":"so","start":16.455,"end":16.695,"confidence":0.9990018,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.5804492831230164},{"word":"it's","start":16.695,"end":16.935,"confidence":0.9990403,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.6296076774597168},{"word":"all","start":16.935,"end":17.095,"confidence":0.99972004,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.6217470169067383},{"word":"good","start":17.095,"end":17.595,"confidence":0.99244666,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5115566253662109},{"word":"mhmm","start":18.935,"end":19.435,"confidence":0.98910064,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.03819089010357857},{"word":"okay","start":19.735,"end":20.235,"confidence":0.98854125,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04722904413938522},{"word":"okay","start":38.54,"end":39.02,"confidence":0.94456303,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.07593870908021927},{"word":"okay","start":39.02,"end":39.52,"confidence":0.9854757,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0928359255194664},{"word":"okay","start":48.324997,"end":48.725,"confidence":0.9905318,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.033318936824798584},{"word":"give","start":48.725,"end":48.965,"confidence":0.99781907,"punctuated_word":"Give","sentiment":"neutral","sentiment_score":0.015021247789263724},{"word":"me","start":48.965,"end":49.204998,"confidence":0.99923813,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.028307365253567696},{"word":"a","start":49.204998,"end":49.285,"confidence":0.84252375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.027511680498719215},{"word":"sec","start":49.285,"end":49.785,"confidence":0.99889445,"punctuated_word":"sec.","sentiment":"neutral","sentiment_score":0.03662027046084404},{"word":"so","start":61.920002,"end":62.24,"confidence":0.95929545,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.016633708029985428},{"word":"which","start":62.24,"end":62.56,"confidence":0.9801856,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.015418890863656998},{"word":"order","start":62.56,"end":62.96,"confidence":0.99419504,"punctuated_word":"order","sentiment":"neutral","sentiment_score":0.02684951201081276},{"word":"you","start":62.96,"end":63.2,"confidence":0.72384536,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.012159246951341627},{"word":"want","start":63.2,"end":63.440002,"confidence":0.9912219,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.016138233244419098},{"word":"to","start":63.440002,"end":63.6,"confidence":0.9970843,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02329574152827263},{"word":"inquire","start":63.6,"end":64.1,"confidence":0.9969987,"punctuated_word":"inquire?","sentiment":"neutral","sentiment_score":0.02637450583279133},{"word":"yeah","start":71.104996,"end":71.604996,"confidence":0.95591414,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01977783627808094},{"word":"let","start":71.825,"end":71.985,"confidence":0.995129,"punctuated_word":"Let","sentiment":"neutral","sentiment_score":0.01378503441810608},{"word":"me","start":71.985,"end":72.225,"confidence":0.999522,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.015739629045128822},{"word":"check","start":72.225,"end":72.725,"confidence":0.9963559,"punctuated_word":"check.","sentiment":"neutral","sentiment_score":0.021330252289772034},{"word":"so","start":80.479996,"end":80.979996,"confidence":0.5639221,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0172266848385334},{"word":"you've","start":82.08,"end":82.56,"confidence":0.34366,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.023439567536115646},{"word":"got","start":82.56,"end":83.06,"confidence":0.98032606,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.01475316286087036},{"word":"two","start":83.119995,"end":83.44,"confidence":0.76521814,"punctuated_word":"two.","sentiment":"neutral","sentiment_score":0.009931620210409164},{"word":"one","start":83.44,"end":83.76,"confidence":0.9985258,"punctuated_word":"One","sentiment":"neutral","sentiment_score":-0.00664469413459301},{"word":"is","start":83.76,"end":84.26,"confidence":0.99892044,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.006519706919789314},{"word":"y'all","start":84.88,"end":85.2,"confidence":0.5568808,"punctuated_word":"y'all","sentiment":"neutral","sentiment_score":-0.002210047096014023},{"word":"wanna","start":85.2,"end":85.44,"confidence":0.14558905,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.0025314781814813614},{"word":"go","start":85.44,"end":85.759995,"confidence":0.68882674,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.01054707169532776},{"word":"to","start":85.759995,"end":86.259995,"confidence":0.8187639,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.011951249092817308},{"word":"four","start":86.56,"end":87.06,"confidence":0.573289,"punctuated_word":"four.","sentiment":"neutral","sentiment_score":-0.014060371555387974},{"word":"one","start":88.64,"end":88.96,"confidence":0.86698544,"punctuated_word":"One","sentiment":"neutral","sentiment_score":-0.02803339995443821},{"word":"is","start":88.96,"end":89.46,"confidence":0.99964416,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04738624393939972},{"word":"oh","start":90.159996,"end":90.4,"confidence":0.87300885,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.05980493128299713},{"word":"this","start":90.4,"end":90.56,"confidence":0.9995467,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.08329233527183533},{"word":"one","start":90.56,"end":90.799995,"confidence":0.99979764,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.06968525797128677},{"word":"is","start":90.799995,"end":90.96,"confidence":0.91868496,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.11774510145187378},{"word":"no","start":90.96,"end":91.2,"confidence":0.99315006,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.08931895345449448},{"word":"address","start":91.2,"end":91.7,"confidence":0.99261737,"punctuated_word":"address.","sentiment":"neutral","sentiment_score":-0.030889451503753666},{"word":"it","start":92.295006,"end":92.535,"confidence":0.999635,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.024212930351495743},{"word":"is","start":92.535,"end":92.695,"confidence":0.9993591,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.025707470253109932},{"word":"supposed","start":92.695,"end":93.095,"confidence":0.9981493,"punctuated_word":"supposed","sentiment":"neutral","sentiment_score":-0.018172593787312508},{"word":"to","start":93.095,"end":93.255005,"confidence":0.99969614,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.013196623884141443},{"word":"go","start":93.255005,"end":93.655,"confidence":0.999818,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.01281557884067297},{"word":"on","start":93.655,"end":93.815,"confidence":0.92599773,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.008247368969023228},{"word":"tenth","start":93.815,"end":94.315,"confidence":0.7912744,"punctuated_word":"tenth","sentiment":"neutral","sentiment_score":-0.008569086901843548},{"word":"april","start":94.375,"end":94.875,"confidence":0.9015523,"punctuated_word":"April,","sentiment":"neutral","sentiment_score":-0.007794780656695366},{"word":"and","start":94.935005,"end":95.095,"confidence":0.99880993,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.008813759312033653},{"word":"you","start":95.095,"end":95.595,"confidence":0.64214,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.011503190733492374},{"word":"deleted","start":95.895004,"end":96.395004,"confidence":0.6237745,"punctuated_word":"deleted","sentiment":"neutral","sentiment_score":-0.11311759799718855},{"word":"that","start":96.455,"end":96.955,"confidence":0.93503606,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.04447910189628601},{"word":"yes","start":97.175,"end":97.675,"confidence":0.993075,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.000961831770837307},{"word":"it'll","start":103.255005,"end":103.575005,"confidence":0.8607049,"punctuated_word":"It'll","sentiment":"neutral","sentiment_score":-0.03336916118860245},{"word":"be","start":103.575005,"end":103.735,"confidence":0.9969035,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.03777991980314255},{"word":"better","start":103.735,"end":103.975006,"confidence":0.99905926,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.041685014963150024},{"word":"that","start":103.975006,"end":104.215004,"confidence":0.5949169,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0434819832444191},{"word":"you","start":104.215004,"end":104.375,"confidence":0.99112403,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05222852900624275},{"word":"can","start":104.375,"end":104.535,"confidence":0.99873525,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.0417359434068203},{"word":"just","start":104.535,"end":104.935005,"confidence":0.9600831,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.013860799372196198},{"word":"send","start":104.935005,"end":105.175,"confidence":0.8488598,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.02391720563173294},{"word":"me","start":105.175,"end":105.415,"confidence":0.9862555,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.008917506784200668},{"word":"the","start":105.415,"end":105.575005,"confidence":0.9978369,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0011791586875915527},{"word":"address","start":105.575005,"end":106.075005,"confidence":0.9998925,"punctuated_word":"address","sentiment":"neutral","sentiment_score":0.006053943186998367},{"word":"through","start":107.03,"end":107.270004,"confidence":0.93533915,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.003830645233392715},{"word":"the","start":107.270004,"end":107.43,"confidence":0.99859065,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0051108188927173615},{"word":"group","start":107.43,"end":107.75,"confidence":0.9065538,"punctuated_word":"group","sentiment":"neutral","sentiment_score":0.0058012232184410095},{"word":"com","start":107.75,"end":108.49,"confidence":0.4544456,"punctuated_word":".com.","sentiment":"neutral","sentiment_score":0.0008124955929815769},{"word":"okay","start":108.950005,"end":109.450005,"confidence":0.9978179,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.027221880853176117},{"word":"mhmm","start":111.11,"end":111.61,"confidence":0.9963222,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.013182587921619415},{"word":"on","start":119.91,"end":120.07,"confidence":0.5187223,"punctuated_word":"On","sentiment":"neutral","sentiment_score":0.011017875745892525},{"word":"'3","start":120.07,"end":120.57,"confidence":0.9846283,"punctuated_word":"'3","sentiment":"neutral","sentiment_score":0.010505609214305878},{"word":"on","start":120.71,"end":120.87,"confidence":0.7957019,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.008610902354121208},{"word":"03/03/2023","start":120.87,"end":123.105,"confidence":0.98539317,"punctuated_word":"03/03/2023","sentiment":"neutral","sentiment_score":0.012008000165224075},{"word":"what","start":123.505,"end":124.005,"confidence":0.99779147,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":0.001850776840001345},{"word":"yeah","start":149.69499,"end":149.935,"confidence":0.8232647,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01461653597652912},{"word":"so","start":149.935,"end":150.435,"confidence":0.99781406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0009028390049934388},{"word":"so","start":150.655,"end":150.97499,"confidence":0.96148837,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.0025210268795490265},{"word":"currently","start":150.97499,"end":151.375,"confidence":0.63373625,"punctuated_word":"currently,","sentiment":"neutral","sentiment_score":-0.020321935415267944},{"word":"you've","start":151.375,"end":151.775,"confidence":0.99899983,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.016490746289491653},{"word":"got","start":151.775,"end":152.255,"confidence":0.9999579,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.022054260596632957},{"word":"two","start":152.255,"end":152.655,"confidence":0.99973875,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.01732666604220867},{"word":"pending","start":152.655,"end":153.155,"confidence":0.99983025,"punctuated_word":"pending","sentiment":"neutral","sentiment_score":-0.0037399204447865486},{"word":"orders","start":153.215,"end":153.715,"confidence":0.9944623,"punctuated_word":"orders.","sentiment":"neutral","sentiment_score":-0.006642010062932968},{"word":"the","start":153.775,"end":154.015,"confidence":0.99166954,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.01172257959842682},{"word":"one","start":154.015,"end":154.175,"confidence":0.9991202,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.002958746626973152},{"word":"is","start":154.175,"end":154.675,"confidence":0.9965228,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.009141549468040466},{"word":"the","start":155.69499,"end":155.855,"confidence":0.82813054,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0021321605890989304},{"word":"two","start":155.855,"end":156.255,"confidence":0.5044435,"punctuated_word":"two","sentiment":"neutral","sentiment_score":-0.003211047500371933},{"word":"fifteen","start":156.255,"end":156.735,"confidence":0.974004,"punctuated_word":"fifteen","sentiment":"neutral","sentiment_score":-0.0034585893154144287},{"word":"kilowatts","start":156.735,"end":157.235,"confidence":0.9774316,"punctuated_word":"kilowatts","sentiment":"neutral","sentiment_score":0.0007180393440648913},{"word":"h","start":158.175,"end":158.495,"confidence":0.8529516,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.0039086658507585526},{"word":"hv","start":158.655,"end":159.155,"confidence":0.9239691,"punctuated_word":"HV","sentiment":"neutral","sentiment_score":0.002135199960321188},{"word":"inverter","start":159.295,"end":159.795,"confidence":0.99596465,"punctuated_word":"inverter","sentiment":"neutral","sentiment_score":0.005619301460683346},{"word":"with","start":160.415,"end":160.915,"confidence":0.97968435,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.005939876660704613},{"word":"around","start":161.295,"end":161.69499,"confidence":0.9817401,"punctuated_word":"around","sentiment":"neutral","sentiment_score":-0.00895051471889019},{"word":"50","start":161.69499,"end":162.015,"confidence":0.8983787,"punctuated_word":"50","sentiment":"neutral","sentiment_score":-0.006753088906407356},{"word":"kilowatts","start":162.015,"end":162.515,"confidence":0.84147424,"punctuated_word":"kilowatts","sentiment":"neutral","sentiment_score":-0.012118610553443432},{"word":"out","start":162.655,"end":162.735,"confidence":0.6176122,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.0243709497153759},{"word":"of","start":162.735,"end":162.895,"confidence":0.45502782,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.029875576496124268},{"word":"battery","start":162.895,"end":163.295,"confidence":0.85713637,"punctuated_word":"battery,","sentiment":"neutral","sentiment_score":-0.026198863983154297},{"word":"and","start":163.295,"end":163.455,"confidence":0.99983597,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0370020717382431},{"word":"this","start":163.455,"end":163.69499,"confidence":0.9994313,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.07634708285331726},{"word":"one","start":163.69499,"end":163.855,"confidence":0.9996928,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.07869531959295273},{"word":"has","start":163.855,"end":164.175,"confidence":0.9976568,"punctuated_word":"has","sentiment":"neutral","sentiment_score":-0.09246120601892471},{"word":"no","start":164.175,"end":164.58,"confidence":0.99980825,"punctuated_word":"no","sentiment":"neutral","sentiment_score":-0.05034222453832626},{"word":"address","start":164.98,"end":165.48,"confidence":0.97431207,"punctuated_word":"address.","sentiment":"neutral","sentiment_score":-0.04447849094867706},{"word":"so","start":165.54001,"end":165.7,"confidence":0.99914885,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.033382415771484375},{"word":"i'll","start":165.7,"end":165.94,"confidence":0.9925854,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.02206423506140709},{"word":"just","start":165.94,"end":166.26,"confidence":0.99964976,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.03543061763048172},{"word":"wait","start":166.26,"end":166.5,"confidence":0.9788613,"punctuated_word":"wait","sentiment":"neutral","sentiment_score":-0.01682312786579132},{"word":"for","start":166.5,"end":166.66,"confidence":0.9996705,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.031097866594791412},{"word":"your","start":166.66,"end":166.98,"confidence":0.684251,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.018945463001728054},{"word":"updated","start":166.98,"end":167.48,"confidence":0.98042876,"punctuated_word":"updated","sentiment":"neutral","sentiment_score":-0.008001811802387238},{"word":"address","start":167.54001,"end":167.86,"confidence":0.9986669,"punctuated_word":"address","sentiment":"neutral","sentiment_score":0.00009725987911224364},{"word":"and","start":167.86,"end":168.1,"confidence":0.9933727,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.010242335498332976},{"word":"the","start":168.1,"end":168.26,"confidence":0.5934766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015231821686029434},{"word":"delivery","start":168.26,"end":168.74,"confidence":0.9887293,"punctuated_word":"delivery","sentiment":"neutral","sentiment_score":-0.010836001485586166},{"word":"schedule","start":168.74,"end":169.24,"confidence":0.98891497,"punctuated_word":"schedule.","sentiment":"neutral","sentiment_score":-0.02518918365240097},{"word":"and","start":169.7,"end":170.2,"confidence":0.99899906,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.017813948914408684},{"word":"another","start":170.34,"end":170.84,"confidence":0.9058754,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.014569501392543316},{"word":"one","start":170.9,"end":171.4,"confidence":0.9996101,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.030912771821022034},{"word":"is","start":171.86,"end":172.36,"confidence":0.99729544,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.02499699965119362},{"word":"okay","start":177.22,"end":177.72,"confidence":0.9873896,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.008026862516999245},{"word":"the","start":177.78,"end":177.94,"confidence":0.99787295,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.1377699226140976},{"word":"problem","start":177.94,"end":178.26,"confidence":0.99922216,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":-0.19063711166381836},{"word":"is","start":178.26,"end":178.58,"confidence":0.99958783,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.2603664696216583},{"word":"i","start":178.58,"end":178.66,"confidence":0.9192259,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2432003766298294},{"word":"have","start":178.66,"end":178.9,"confidence":0.9998022,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.23158013820648193},{"word":"to","start":178.9,"end":179.06,"confidence":0.9991835,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2785789668560028},{"word":"deal","start":179.06,"end":179.3,"confidence":0.9914511,"punctuated_word":"deal","sentiment":"negative","sentiment_score":-0.34798502922058105},{"word":"with","start":179.3,"end":179.595,"confidence":0.9998615,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.31399959325790405},{"word":"another","start":179.835,"end":180.155,"confidence":0.9998062,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.2517082989215851},{"word":"customer","start":180.155,"end":180.655,"confidence":0.99967754,"punctuated_word":"customer","sentiment":"neutral","sentiment_score":-0.15070326626300812},{"word":"right","start":180.795,"end":180.955,"confidence":0.99987113,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.19114133715629575},{"word":"now","start":180.955,"end":181.195,"confidence":0.95830035,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.20533493161201477},{"word":"so","start":181.195,"end":181.515,"confidence":0.99916804,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.10496915876865388},{"word":"is","start":181.515,"end":181.755,"confidence":0.99537486,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.07289257645606995},{"word":"that","start":181.755,"end":181.91501,"confidence":0.9997744,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.08141793310642242},{"word":"okay","start":181.91501,"end":182.235,"confidence":0.999691,"punctuated_word":"okay","sentiment":"neutral","sentiment_score":-0.04255952313542366},{"word":"that","start":182.235,"end":182.475,"confidence":0.9948309,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.03314520791172981},{"word":"you","start":182.475,"end":182.975,"confidence":0.99934083,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05316762626171112},{"word":"can","start":183.355,"end":183.595,"confidence":0.99964535,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.03666791692376137},{"word":"send","start":183.595,"end":183.835,"confidence":0.99762315,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.03149489313364029},{"word":"the","start":183.835,"end":184.335,"confidence":0.9275111,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.066424161195755},{"word":"updated","start":184.55501,"end":185.035,"confidence":0.8848258,"punctuated_word":"updated","sentiment":"neutral","sentiment_score":-0.014391466975212095},{"word":"schedule","start":185.035,"end":185.435,"confidence":0.999175,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":-0.10756559669971466},{"word":"to","start":185.435,"end":185.595,"confidence":0.99955577,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05090566724538803},{"word":"the","start":185.595,"end":185.755,"confidence":0.9984427,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07158205658197403},{"word":"group","start":185.755,"end":186.075,"confidence":0.99633837,"punctuated_word":"group","sentiment":"neutral","sentiment_score":-0.05198663845658302},{"word":"chat","start":186.075,"end":186.395,"confidence":0.9648043,"punctuated_word":"chat?","sentiment":"neutral","sentiment_score":-0.06150779500603676},{"word":"is","start":186.395,"end":186.55501,"confidence":0.99948835,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.0414319708943367},{"word":"that","start":186.55501,"end":186.715,"confidence":0.9998399,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.044058267027139664},{"word":"okay","start":186.715,"end":187.215,"confidence":0.9967649,"punctuated_word":"okay?","sentiment":"neutral","sentiment_score":-0.04164119064807892},{"word":"okay","start":188.98088,"end":189.48088,"confidence":0.9405356,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08310151100158691},{"word":"thank","start":190.26088,"end":190.66087,"confidence":0.7450891,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5329023003578186},{"word":"you","start":190.66087,"end":190.98088,"confidence":0.99159825,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.301643431186676},{"word":"thank","start":190.98088,"end":191.22087,"confidence":0.99722314,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.456258237361908},{"word":"you","start":191.22087,"end":191.46088,"confidence":0.999716,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3862140476703644},{"word":"so","start":191.46088,"end":191.70088,"confidence":0.99034446,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.32881245017051697},{"word":"much","start":191.70088,"end":192.20088,"confidence":0.9996718,"punctuated_word":"much.","sentiment":"neutral","sentiment_score":0.2401382178068161},{"word":"okay","start":192.58087,"end":193.08087,"confidence":0.9930672,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05930744856595993},{"word":"bye","start":193.14087,"end":193.46088,"confidence":0.7960619,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.27623119950294495},{"word":"bye","start":193.46088,"end":193.96088,"confidence":0.75772166,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":-0.08949411660432816}],"paragraphs":{"transcript":"\nHi, Vibe. I'm good. Thank you. How are you? I'm I'm just about to let you know that I have talked to the accounting team, and they say that you can pay cash for the rest for the remaining payment.\n\nSo it's all good. Mhmm. Okay. Okay. Okay.\n\nOkay. Give me a sec. So which order you want to inquire? Yeah. Let me check.\n\nSo you've got two. One is y'all wanna go to four. One is oh, this one is no address. It is supposed to go on tenth April, and you deleted that. Yes.\n\nIt'll be better that you can just send me the address through the group .com. Okay. Mhmm. On '3 on 03/03/2023 what? Yeah.\n\nSo so currently, you've got two pending orders. The one is the two fifteen kilowatts h HV inverter with around 50 kilowatts out of battery, and this one has no address. So I'll just wait for your updated address and the delivery schedule. And another one is okay. The problem is I have to deal with another customer right now.\n\nSo is that okay that you can send the updated schedule to the group chat? Is that okay? Okay. Thank you. Thank you so much.\n\nOkay. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi, Vibe.","start":0.71999997,"end":1.54,"sentiment":"neutral","sentiment_score":0.13917146623134613},{"text":"I'm good.","start":3.6,"end":4.24,"sentiment":"positive","sentiment_score":0.6790767312049866},{"text":"Thank you.","start":4.24,"end":4.64,"sentiment":"positive","sentiment_score":0.7026596069335938},{"text":"How are you?","start":4.64,"end":5.38,"sentiment":"positive","sentiment_score":0.3543854355812073},{"text":"I'm I'm just about to let you know that I have talked to the accounting team, and they say that you can pay cash for the rest for the remaining payment.","start":7.52,"end":16.455,"sentiment":"neutral","sentiment_score":0.2541824978205465}],"sentiment":"neutral","sentiment_score":0.2996157336980104,"num_words":40,"start":0.71999997,"end":16.455},{"sentences":[{"text":"So it's all good.","start":16.455,"end":17.595,"sentiment":"positive","sentiment_score":0.5858401507139206},{"text":"Mhmm.","start":18.935,"end":19.435,"sentiment":"neutral","sentiment_score":0.03819089010357857},{"text":"Okay.","start":19.735,"end":20.235,"sentiment":"neutral","sentiment_score":0.04722904413938522},{"text":"Okay.","start":38.54,"end":39.02,"sentiment":"neutral","sentiment_score":0.07593870908021927},{"text":"Okay.","start":39.02,"end":39.52,"sentiment":"neutral","sentiment_score":0.0928359255194664}],"sentiment":"neutral","sentiment_score":0.3246943964622915,"num_words":8,"start":16.455,"end":39.52},{"sentences":[{"text":"Okay.","start":48.324997,"end":48.725,"sentiment":"neutral","sentiment_score":0.033318936824798584},{"text":"Give me a sec.","start":48.725,"end":49.785,"sentiment":"neutral","sentiment_score":0.02686514100059867},{"text":"So which order you want to inquire?","start":61.920002,"end":64.1,"sentiment":"neutral","sentiment_score":0.019552834065897123},{"text":"Yeah.","start":71.104996,"end":71.604996,"sentiment":"neutral","sentiment_score":0.01977783627808094},{"text":"Let me check.","start":71.825,"end":72.725,"sentiment":"neutral","sentiment_score":0.016951638584335644}],"sentiment":"neutral","sentiment_score":0.021767630707472563,"num_words":16,"start":48.324997,"end":72.725},{"sentences":[{"text":"So you've got two.","start":80.479996,"end":83.44,"sentiment":"neutral","sentiment_score":0.016337758861482143},{"text":"One is y'all wanna go to four.","start":83.44,"end":87.06,"sentiment":"neutral","sentiment_score":-0.0070573803303497174},{"text":"One is oh, this one is no address.","start":88.64,"end":91.7,"sentiment":"neutral","sentiment_score":-0.06576945935375988},{"text":"It is supposed to go on tenth April, and you deleted that.","start":92.295006,"end":96.955,"sentiment":"neutral","sentiment_score":-0.024719173631941278},{"text":"Yes.","start":97.175,"end":97.675,"sentiment":"neutral","sentiment_score":-0.000961831770837307}],"sentiment":"neutral","sentiment_score":-0.02524369428283535,"num_words":32,"start":80.479996,"end":97.675},{"sentences":[{"text":"It'll be better that you can just send me the address through the group .com.","start":103.255005,"end":108.49,"sentiment":"neutral","sentiment_score":-0.018279185239225625},{"text":"Okay.","start":108.950005,"end":109.450005,"sentiment":"neutral","sentiment_score":0.027221880853176117},{"text":"Mhmm.","start":111.11,"end":111.61,"sentiment":"neutral","sentiment_score":0.013182587921619415},{"text":"On '3 on 03/03/2023 what?","start":119.91,"end":124.005,"sentiment":"neutral","sentiment_score":0.008798632863909006},{"text":"Yeah.","start":149.69499,"end":149.935,"sentiment":"neutral","sentiment_score":0.01461653597652912}],"sentiment":"neutral","sentiment_score":-0.007616243892065857,"num_words":23,"start":103.255005,"end":149.935},{"sentences":[{"text":"So so currently, you've got two pending orders.","start":149.935,"end":153.715,"sentiment":"neutral","sentiment_score":-0.011249925591982901},{"text":"The one is the two fifteen kilowatts h HV inverter with around 50 kilowatts out of battery, and this one has no address.","start":153.775,"end":165.48,"sentiment":"neutral","sentiment_score":-0.02163622907423617},{"text":"So I'll just wait for your updated address and the delivery schedule.","start":165.54001,"end":169.24,"sentiment":"neutral","sentiment_score":-0.018928968347609043},{"text":"And another one is okay.","start":169.7,"end":177.72,"sentiment":"neutral","sentiment_score":-0.01605327185243368},{"text":"The problem is I have to deal with another customer right now.","start":177.78,"end":181.195,"sentiment":"neutral","sentiment_score":-0.23358378683527312}],"sentiment":"neutral","sentiment_score":-0.061634201581667485,"num_words":60,"start":149.935,"end":181.195},{"sentences":[{"text":"So is that okay that you can send the updated schedule to the group chat?","start":181.195,"end":186.395,"sentiment":"neutral","sentiment_score":-0.058711881190538405},{"text":"Is that okay?","start":186.395,"end":187.215,"sentiment":"neutral","sentiment_score":-0.042377142856518425},{"text":"Okay.","start":188.98088,"end":189.48088,"sentiment":"neutral","sentiment_score":0.08310151100158691},{"text":"Thank you.","start":190.26088,"end":190.98088,"sentiment":"positive","sentiment_score":0.4172728657722473},{"text":"Thank you so much.","start":190.98088,"end":192.20088,"sentiment":"positive","sentiment_score":0.35285573825240135}],"sentiment":"neutral","sentiment_score":0.05285042196512222,"num_words":25,"start":181.195,"end":192.20088},{"sentences":[{"text":"Okay.","start":192.58087,"end":193.08087,"sentiment":"neutral","sentiment_score":0.05930744856595993},{"text":"Bye bye.","start":193.14087,"end":193.96088,"sentiment":"neutral","sentiment_score":0.0933685414493084}],"sentiment":"neutral","sentiment_score":0.08201484382152557,"num_words":3,"start":192.58087,"end":193.96088}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, Vibe.\n\nChannel 0: Hi, Phoebe. How are you?\n\nChannel 1: I'm good. Thank you. How are you?\n\nChannel 0: Very stressed.\n\nChannel 1: I'm I'm just about to let you know that I have talked to the accounting team, and they say that you can pay cash for the rest for the remaining payment. So it's all good.\n\nChannel 0: Yeah. Yeah. Yeah. I'll pay the\n\nChannel 1: Mhmm.\n\nChannel 0: cash. That's what I'm saying.\n\nChannel 1: Okay.\n\nChannel 0: See, the the the the the thing is we have you know, we had certain amount of limit on our account, and we can we do not want to change the limit. And every time all the payments going out in and out, So I'll I'll pay that amount tomorrow. That's okay. That's not a big it's just about $2.02 $2,000 or $3,000\n\nChannel 1: Okay.\n\nChannel 0: left,\n\nChannel 1: Okay.\n\nChannel 0: which is not a big deal. So I'll get that sorted. Now, Phoebe, I just wanted to make sure that you are aware of the schedule. Are you in front of your system?\n\nChannel 1: Okay. Give me a sec.\n\nChannel 0: Yeah. I\n\nChannel 1: So which order you want to inquire?\n\nChannel 0: wanted to you know, you've got two or two pending orders. Right?\n\nChannel 1: Yeah. Let me check.\n\nChannel 0: Yeah. Yeah. Make sure you check it.\n\nChannel 1: So you've got two. One is y'all wanna go to four. One is oh, this one is no address. It is supposed to go on tenth April, and you\n\nChannel 0: That's\n\nChannel 1: deleted\n\nChannel 0: correct.\n\nChannel 1: that.\n\nChannel 0: Fork\n\nChannel 1: Yes.\n\nChannel 0: yeah. Donville, Four Carol East Street, closed, Donville.\n\nChannel 1: It'll be better that you can just send me the address through the\n\nChannel 0: Yeah.\n\nChannel 1: group\n\nChannel 0: I'll send\n\nChannel 1: .com.\n\nChannel 0: you the address.\n\nChannel 1: Okay.\n\nChannel 0: So I'll send you the address. So\n\nChannel 1: Mhmm.\n\nChannel 0: one, basically, set of installation is gonna take place on twenty third. So I want you to deliver the stock on twenty second.\n\nChannel 1: On '3 on 03/03/2023 what?\n\nChannel 0: Okay. Let me start again. So What is this? What do you want me to send you?\n\nChannel 1: Yeah. So so currently, you've got two pending orders. The one is the two fifteen kilowatts h HV inverter with\n\nChannel 0: Yep.\n\nChannel 1: around 50 kilowatts out of battery, and this one has no address. So I'll just wait for your updated address and the delivery schedule. And another\n\nChannel 0: Wait.\n\nChannel 1: one is\n\nChannel 0: Wait. Wait. Wait. Wait. Wait.\n\nWait. Let me get that sorted first. Okay? Just give me two seconds.\n\nChannel 1: okay. The problem is I have to deal with another customer right now. So is that okay that you can send the updated schedule to the group chat? Is that okay?\n\nChannel 0: Okay. Sure. I'll I'll do\n\nChannel 1: Okay.\n\nChannel 0: that. I'll do that. I'll do\n\nChannel 1: Thank\n\nChannel 0: that.\n\nChannel 1: you.\n\nChannel 0: Okay.\n\nChannel 1: Thank you so\n\nChannel 0: No\n\nChannel 1: much.\n\nChannel 0: problem.\n\nChannel 1: Okay.\n\nChannel 0: No problem.\n\nChannel 1: Bye bye.","paragraphs":[{"sentences":[{"text":"Hi, Vibe.","start":0.71999997,"end":1.54,"sentiment":"neutral","sentiment_score":0.13917146623134613}],"sentiment":"neutral","sentiment_score":0.13917146623134613,"channel":1,"num_words":2,"start":0.71999997,"end":1.54},{"sentences":[{"text":"Hi, Phoebe.","start":2.3999999,"end":2.96,"sentiment":"neutral","sentiment_score":0.2584637254476547},{"text":"How are you?","start":2.96,"end":3.78,"sentiment":"neutral","sentiment_score":0.3291558225949605}],"sentiment":"neutral","sentiment_score":0.3008789837360382,"channel":0,"num_words":5,"start":2.3999999,"end":3.78},{"sentences":[{"text":"I'm good.","start":3.6,"end":4.24,"sentiment":"positive","sentiment_score":0.6790767312049866},{"text":"Thank you.","start":4.24,"end":4.64,"sentiment":"positive","sentiment_score":0.7026596069335938},{"text":"How are you?","start":4.64,"end":5.38,"sentiment":"positive","sentiment_score":0.3543854355812073}],"sentiment":"positive","sentiment_score":0.5466612832886832,"channel":1,"num_words":7,"start":3.6,"end":5.38},{"sentences":[{"text":"Very stressed.","start":6.56,"end":7.46,"sentiment":"neutral","sentiment_score":0.14234473556280136}],"sentiment":"neutral","sentiment_score":0.14234473556280136,"channel":0,"num_words":2,"start":6.56,"end":7.46},{"sentences":[{"text":"I'm I'm just about to let you know that I have talked to the accounting team, and they say that you can pay cash for the rest for the remaining payment.","start":7.52,"end":16.455,"sentiment":"neutral","sentiment_score":0.2541824978205465},{"text":"So it's all good.","start":16.455,"end":17.595,"sentiment":"positive","sentiment_score":0.5858401507139206}],"sentiment":"neutral","sentiment_score":0.2920862295797893,"channel":1,"num_words":35,"start":7.52,"end":17.595},{"sentences":[{"text":"Yeah.","start":17.685,"end":17.925,"sentiment":"neutral","sentiment_score":0.14396238327026367},{"text":"Yeah.","start":17.925,"end":18.085001,"sentiment":"neutral","sentiment_score":0.11199668049812316},{"text":"Yeah.","start":18.085001,"end":18.405,"sentiment":"neutral","sentiment_score":0.10015222430229188},{"text":"I'll pay the","start":18.405,"end":18.965,"sentiment":"neutral","sentiment_score":0.08651802440484364}],"sentiment":"neutral","sentiment_score":0.10261089354753494,"channel":0,"num_words":6,"start":17.685,"end":18.965},{"sentences":[{"text":"Mhmm.","start":18.935,"end":19.435,"sentiment":"neutral","sentiment_score":0.03819089010357857}],"sentiment":"neutral","sentiment_score":0.03819089010357857,"channel":1,"num_words":1,"start":18.935,"end":19.435},{"sentences":[{"text":"cash.","start":18.965,"end":19.205,"sentiment":"neutral","sentiment_score":0.04007656127214432},{"text":"That's what I'm saying.","start":19.205,"end":20.005001,"sentiment":"neutral","sentiment_score":0.05112659465521574}],"sentiment":"neutral","sentiment_score":0.048916587978601454,"channel":0,"num_words":5,"start":18.965,"end":20.005001},{"sentences":[{"text":"Okay.","start":19.735,"end":20.235,"sentiment":"neutral","sentiment_score":0.04722904413938522}],"sentiment":"neutral","sentiment_score":0.04722904413938522,"channel":1,"num_words":1,"start":19.735,"end":20.235},{"sentences":[{"text":"See, the the the the the thing is we have you know, we had certain amount of limit on our account, and we can we do not want to change the limit.","start":20.005001,"end":28.404999,"sentiment":"neutral","sentiment_score":-0.038152934692334384},{"text":"And every time all the payments going out in and out, So I'll I'll pay that amount tomorrow.","start":28.404999,"end":33.579998,"sentiment":"neutral","sentiment_score":0.009787045626176728},{"text":"That's okay.","start":33.579998,"end":34.14,"sentiment":"neutral","sentiment_score":0.14095890522003174},{"text":"That's not a big it's just about $2.02 $2,000 or $3,000","start":34.14,"end":38.54,"sentiment":"neutral","sentiment_score":0.09535893933339552}],"sentiment":"neutral","sentiment_score":0.004541889749585636,"channel":0,"num_words":63,"start":20.005001,"end":38.54},{"sentences":[{"text":"Okay.","start":38.54,"end":39.02,"sentiment":"neutral","sentiment_score":0.07593870908021927}],"sentiment":"neutral","sentiment_score":0.07593870908021927,"channel":1,"num_words":1,"start":38.54,"end":39.02},{"sentences":[{"text":"left,","start":38.54,"end":39.02,"sentiment":"neutral","sentiment_score":0.1048872247338295}],"sentiment":"neutral","sentiment_score":0.1048872247338295,"channel":0,"num_words":1,"start":38.54,"end":39.02},{"sentences":[{"text":"Okay.","start":39.02,"end":39.52,"sentiment":"neutral","sentiment_score":0.0928359255194664}],"sentiment":"neutral","sentiment_score":0.0928359255194664,"channel":1,"num_words":1,"start":39.02,"end":39.52},{"sentences":[{"text":"which is not a big deal.","start":39.02,"end":40.059998,"sentiment":"neutral","sentiment_score":0.09841938689351082},{"text":"So I'll get that sorted.","start":40.059998,"end":41.44,"sentiment":"neutral","sentiment_score":0.1606239378452301},{"text":"Now, Phoebe, I just wanted to make sure that you are aware of the schedule.","start":41.5,"end":45.04,"sentiment":"neutral","sentiment_score":0.10016092807054519},{"text":"Are you in front of your system?","start":45.82,"end":47.36,"sentiment":"neutral","sentiment_score":0.05572809864367757}],"sentiment":"neutral","sentiment_score":0.09958020067124655,"channel":0,"num_words":33,"start":39.02,"end":47.36},{"sentences":[{"text":"Okay.","start":48.324997,"end":48.725,"sentiment":"neutral","sentiment_score":0.033318936824798584},{"text":"Give me a sec.","start":48.725,"end":49.785,"sentiment":"neutral","sentiment_score":0.02686514100059867}],"sentiment":"neutral","sentiment_score":0.028155900165438653,"channel":1,"num_words":5,"start":48.324997,"end":49.785},{"sentences":[{"text":"Yeah.","start":50.695,"end":51.195,"sentiment":"neutral","sentiment_score":0.03733260929584503},{"text":"I","start":60.54,"end":61.04,"sentiment":"neutral","sentiment_score":0.022330766543745995}],"sentiment":"neutral","sentiment_score":0.029831687919795513,"channel":0,"num_words":2,"start":50.695,"end":61.04},{"sentences":[{"text":"So which order you want to inquire?","start":61.920002,"end":64.1,"sentiment":"neutral","sentiment_score":0.019552834065897123}],"sentiment":"neutral","sentiment_score":0.019552834065897123,"channel":1,"num_words":7,"start":61.920002,"end":64.1},{"sentences":[{"text":"wanted to you know, you've got two or two pending orders.","start":65.9,"end":69.18,"sentiment":"neutral","sentiment_score":0.010235348547046835},{"text":"Right?","start":69.18,"end":69.68,"sentiment":"neutral","sentiment_score":0.021556276828050613}],"sentiment":"neutral","sentiment_score":0.011178759237130484,"channel":0,"num_words":12,"start":65.9,"end":69.68},{"sentences":[{"text":"Yeah.","start":71.104996,"end":71.604996,"sentiment":"neutral","sentiment_score":0.01977783627808094},{"text":"Let me check.","start":71.825,"end":72.725,"sentiment":"neutral","sentiment_score":0.016951638584335644}],"sentiment":"neutral","sentiment_score":0.01765818800777197,"channel":1,"num_words":4,"start":71.104996,"end":72.725},{"sentences":[{"text":"Yeah.","start":73.58,"end":73.82,"sentiment":"neutral","sentiment_score":0.02297559753060341},{"text":"Yeah.","start":73.82,"end":74.14,"sentiment":"neutral","sentiment_score":0.028758618980646133},{"text":"Make sure you check it.","start":74.14,"end":75.520004,"sentiment":"neutral","sentiment_score":0.0332767553627491}],"sentiment":"neutral","sentiment_score":0.03115971333214215,"channel":0,"num_words":7,"start":73.58,"end":75.520004},{"sentences":[{"text":"So you've got two.","start":80.479996,"end":83.44,"sentiment":"neutral","sentiment_score":0.016337758861482143},{"text":"One is y'all wanna go to four.","start":83.44,"end":87.06,"sentiment":"neutral","sentiment_score":-0.0070573803303497174},{"text":"One is oh, this one is no address.","start":88.64,"end":91.7,"sentiment":"neutral","sentiment_score":-0.06576945935375988},{"text":"It is supposed to go on tenth April, and you","start":92.295006,"end":95.595,"sentiment":"neutral","sentiment_score":-0.013903338368982077}],"sentiment":"neutral","sentiment_score":-0.02238757535815239,"channel":1,"num_words":29,"start":80.479996,"end":95.595},{"sentences":[{"text":"That's","start":95.69,"end":95.93,"sentiment":"neutral","sentiment_score":-0.09782758355140686}],"sentiment":"neutral","sentiment_score":-0.09782758355140686,"channel":0,"num_words":1,"start":95.69,"end":95.93},{"sentences":[{"text":"deleted","start":95.895004,"end":96.395004,"sentiment":"neutral","sentiment_score":-0.11311759799718855}],"sentiment":"neutral","sentiment_score":-0.11311759799718855,"channel":1,"num_words":1,"start":95.895004,"end":96.395004},{"sentences":[{"text":"correct.","start":95.93,"end":96.43,"sentiment":"neutral","sentiment_score":-0.09796032309532166}],"sentiment":"neutral","sentiment_score":-0.09796032309532166,"channel":0,"num_words":1,"start":95.93,"end":96.43},{"sentences":[{"text":"that.","start":96.455,"end":96.955,"sentiment":"neutral","sentiment_score":-0.04447910189628601}],"sentiment":"neutral","sentiment_score":-0.04447910189628601,"channel":1,"num_words":1,"start":96.455,"end":96.955},{"sentences":[{"text":"Fork","start":96.57,"end":96.65,"sentiment":"neutral","sentiment_score":-0.017924416810274124}],"sentiment":"neutral","sentiment_score":-0.017924416810274124,"channel":0,"num_words":1,"start":96.57,"end":96.65},{"sentences":[{"text":"Yes.","start":97.175,"end":97.675,"sentiment":"neutral","sentiment_score":-0.000961831770837307}],"sentiment":"neutral","sentiment_score":-0.000961831770837307,"channel":1,"num_words":1,"start":97.175,"end":97.675},{"sentences":[{"text":"yeah.","start":97.770004,"end":98.17,"sentiment":"neutral","sentiment_score":-0.005196749232709408},{"text":"Donville, Four Carol East Street, closed, Donville.","start":98.17,"end":101.07,"sentiment":"neutral","sentiment_score":-0.021855416308556284}],"sentiment":"neutral","sentiment_score":-0.019773082924075425,"channel":0,"num_words":8,"start":97.770004,"end":101.07},{"sentences":[{"text":"It'll be better that you can just send me the address through the","start":103.255005,"end":107.43,"sentiment":"neutral","sentiment_score":-0.021600115184600536}],"sentiment":"neutral","sentiment_score":-0.021600115184600536,"channel":1,"num_words":13,"start":103.255005,"end":107.43},{"sentences":[{"text":"Yeah.","start":107.285,"end":107.445,"sentiment":"neutral","sentiment_score":0.015094157308340073}],"sentiment":"neutral","sentiment_score":0.015094157308340073,"channel":0,"num_words":1,"start":107.285,"end":107.445},{"sentences":[{"text":"group","start":107.43,"end":107.75,"sentiment":"neutral","sentiment_score":0.0058012232184410095}],"sentiment":"neutral","sentiment_score":0.0058012232184410095,"channel":1,"num_words":1,"start":107.43,"end":107.75},{"sentences":[{"text":"I'll send","start":107.445,"end":107.845,"sentiment":"neutral","sentiment_score":0.00521319592371583}],"sentiment":"neutral","sentiment_score":0.00521319592371583,"channel":0,"num_words":2,"start":107.445,"end":107.845},{"sentences":[{"text":".com.","start":107.75,"end":108.49,"sentiment":"neutral","sentiment_score":0.0008124955929815769}],"sentiment":"neutral","sentiment_score":0.0008124955929815769,"channel":1,"num_words":1,"start":107.75,"end":108.49},{"sentences":[{"text":"you the address.","start":107.845,"end":108.665,"sentiment":"neutral","sentiment_score":0.004303823535641034}],"sentiment":"neutral","sentiment_score":0.004303823535641034,"channel":0,"num_words":3,"start":107.845,"end":108.665},{"sentences":[{"text":"Okay.","start":108.950005,"end":109.450005,"sentiment":"neutral","sentiment_score":0.027221880853176117}],"sentiment":"neutral","sentiment_score":0.027221880853176117,"channel":1,"num_words":1,"start":108.950005,"end":109.450005},{"sentences":[{"text":"So I'll send you the address.","start":109.125,"end":110.665,"sentiment":"neutral","sentiment_score":0.02458531844119231},{"text":"So","start":110.805,"end":111.125,"sentiment":"neutral","sentiment_score":0.021725263446569443}],"sentiment":"neutral","sentiment_score":0.024176739156246185,"channel":0,"num_words":7,"start":109.125,"end":111.125},{"sentences":[{"text":"Mhmm.","start":111.11,"end":111.61,"sentiment":"neutral","sentiment_score":0.013182587921619415}],"sentiment":"neutral","sentiment_score":0.013182587921619415,"channel":1,"num_words":1,"start":111.11,"end":111.61},{"sentences":[{"text":"one, basically, set of installation is gonna take place on twenty third.","start":111.125,"end":116.12,"sentiment":"neutral","sentiment_score":0.020189939842869837},{"text":"So I want you to deliver the stock on twenty second.","start":116.12,"end":118.700005,"sentiment":"neutral","sentiment_score":0.023516798899932342}],"sentiment":"neutral","sentiment_score":0.02178104634842147,"channel":0,"num_words":23,"start":111.125,"end":118.700005},{"sentences":[{"text":"On '3 on 03/03/2023 what?","start":119.91,"end":124.005,"sentiment":"neutral","sentiment_score":0.008798632863909006}],"sentiment":"neutral","sentiment_score":0.008798632863909006,"channel":1,"num_words":5,"start":119.91,"end":124.005},{"sentences":[{"text":"Okay.","start":127.4,"end":127.72,"sentiment":"neutral","sentiment_score":0.014118043705821036},{"text":"Let me start again.","start":127.72,"end":128.94,"sentiment":"neutral","sentiment_score":0.010789804393425584},{"text":"So What is this?","start":129.53499,"end":142.68001,"sentiment":"neutral","sentiment_score":0.0055915131233632565},{"text":"What do you want me to send you?","start":146.26001,"end":147.96,"sentiment":"neutral","sentiment_score":0.0015074786497280002}],"sentiment":"neutral","sentiment_score":0.005394302527694141,"channel":0,"num_words":17,"start":127.4,"end":147.96},{"sentences":[{"text":"Yeah.","start":149.69499,"end":149.935,"sentiment":"neutral","sentiment_score":0.01461653597652912},{"text":"So so currently, you've got two pending orders.","start":149.935,"end":153.715,"sentiment":"neutral","sentiment_score":-0.011249925591982901},{"text":"The one is the two fifteen kilowatts h HV inverter with","start":153.775,"end":160.915,"sentiment":"neutral","sentiment_score":-0.0009126607857813889}],"sentiment":"neutral","sentiment_score":-0.004271106870146468,"channel":1,"num_words":20,"start":149.69499,"end":160.915},{"sentences":[{"text":"Yep.","start":161.215,"end":161.715,"sentiment":"neutral","sentiment_score":-0.001537655247375369}],"sentiment":"neutral","sentiment_score":-0.001537655247375369,"channel":0,"num_words":1,"start":161.215,"end":161.715},{"sentences":[{"text":"around 50 kilowatts out of battery, and this one has no address.","start":161.295,"end":165.48,"sentiment":"neutral","sentiment_score":-0.04063283333865305},{"text":"So I'll just wait for your updated address and the delivery schedule.","start":165.54001,"end":169.24,"sentiment":"neutral","sentiment_score":-0.018928968347609043},{"text":"And another","start":169.7,"end":170.84,"sentiment":"neutral","sentiment_score":-0.016191725153476}],"sentiment":"neutral","sentiment_score":-0.028735579636234503,"channel":1,"num_words":26,"start":161.295,"end":170.84},{"sentences":[{"text":"Wait.","start":170.47,"end":170.97,"sentiment":"neutral","sentiment_score":-0.020966175943613052}],"sentiment":"neutral","sentiment_score":-0.020966175943613052,"channel":0,"num_words":1,"start":170.47,"end":170.97},{"sentences":[{"text":"one is","start":170.9,"end":172.36,"sentiment":"neutral","sentiment_score":-0.027954885736107826}],"sentiment":"neutral","sentiment_score":-0.027954885736107826,"channel":1,"num_words":2,"start":170.9,"end":172.36},{"sentences":[{"text":"Wait.","start":172.47,"end":172.63,"sentiment":"neutral","sentiment_score":-0.02285701408982277},{"text":"Wait.","start":172.63,"end":172.79001,"sentiment":"neutral","sentiment_score":-0.02591989003121853},{"text":"Wait.","start":172.79001,"end":172.95001,"sentiment":"neutral","sentiment_score":-0.02543972246348858},{"text":"Wait.","start":172.95001,"end":173.19,"sentiment":"neutral","sentiment_score":-0.02428867295384407},{"text":"Wait.","start":173.19,"end":173.35,"sentiment":"neutral","sentiment_score":-0.0200057253241539}],"sentiment":"neutral","sentiment_score":-0.02370220497250557,"channel":0,"num_words":5,"start":172.47,"end":173.35},{"sentences":[{"text":"Wait.","start":173.35,"end":173.85,"sentiment":"neutral","sentiment_score":-0.014181019738316536},{"text":"Let me get that sorted first.","start":174.07,"end":175.67001,"sentiment":"neutral","sentiment_score":0.002979401188592116},{"text":"Okay?","start":175.67001,"end":176.07,"sentiment":"neutral","sentiment_score":0.016127165406942368},{"text":"Just give me two seconds.","start":176.07,"end":177.21,"sentiment":"neutral","sentiment_score":0.011692285165190696}],"sentiment":"neutral","sentiment_score":0.006021844509702463,"channel":0,"num_words":13,"start":173.35,"end":177.21},{"sentences":[{"text":"okay.","start":177.22,"end":177.72,"sentiment":"neutral","sentiment_score":0.008026862516999245},{"text":"The problem is I have to deal with another customer right now.","start":177.78,"end":181.195,"sentiment":"neutral","sentiment_score":-0.23358378683527312},{"text":"So is that okay that you can send the updated schedule to the group chat?","start":181.195,"end":186.395,"sentiment":"neutral","sentiment_score":-0.058711881190538405},{"text":"Is that okay?","start":186.395,"end":187.215,"sentiment":"neutral","sentiment_score":-0.042377142856518425}],"sentiment":"neutral","sentiment_score":-0.12267058793335192,"channel":1,"num_words":31,"start":177.22,"end":187.215},{"sentences":[{"text":"Okay.","start":187.935,"end":188.255,"sentiment":"neutral","sentiment_score":0.02322883903980255},{"text":"Sure.","start":188.255,"end":188.575,"sentiment":"neutral","sentiment_score":0.09313595294952393},{"text":"I'll I'll do","start":188.575,"end":189.05501,"sentiment":"neutral","sentiment_score":0.0740356296300888}],"sentiment":"neutral","sentiment_score":0.06769433617591858,"channel":0,"num_words":5,"start":187.935,"end":189.05501},{"sentences":[{"text":"Okay.","start":188.98088,"end":189.48088,"sentiment":"neutral","sentiment_score":0.08310151100158691}],"sentiment":"neutral","sentiment_score":0.08310151100158691,"channel":1,"num_words":1,"start":188.98088,"end":189.48088},{"sentences":[{"text":"that.","start":189.05501,"end":189.295,"sentiment":"neutral","sentiment_score":0.13130855560302734},{"text":"I'll do that.","start":189.295,"end":190.095,"sentiment":"neutral","sentiment_score":0.21599673728148142},{"text":"I'll do","start":190.095,"end":190.41501,"sentiment":"neutral","sentiment_score":0.22935229539871216}],"sentiment":"neutral","sentiment_score":0.20633389304081598,"channel":0,"num_words":6,"start":189.05501,"end":190.41501},{"sentences":[{"text":"Thank","start":190.26088,"end":190.66087,"sentiment":"positive","sentiment_score":0.5329023003578186}],"sentiment":"positive","sentiment_score":0.5329023003578186,"channel":1,"num_words":1,"start":190.26088,"end":190.66087},{"sentences":[{"text":"that.","start":190.41501,"end":190.735,"sentiment":"positive","sentiment_score":0.4988976120948791}],"sentiment":"positive","sentiment_score":0.4988976120948791,"channel":0,"num_words":1,"start":190.41501,"end":190.735},{"sentences":[{"text":"you.","start":190.66087,"end":190.98088,"sentiment":"neutral","sentiment_score":0.301643431186676}],"sentiment":"neutral","sentiment_score":0.301643431186676,"channel":1,"num_words":1,"start":190.66087,"end":190.98088},{"sentences":[{"text":"Okay.","start":190.735,"end":191.235,"sentiment":"neutral","sentiment_score":0.25340116024017334}],"sentiment":"neutral","sentiment_score":0.25340116024017334,"channel":0,"num_words":1,"start":190.735,"end":191.235},{"sentences":[{"text":"Thank you so","start":190.98088,"end":191.70088,"sentiment":"positive","sentiment_score":0.39042824506759644}],"sentiment":"positive","sentiment_score":0.39042824506759644,"channel":1,"num_words":3,"start":190.98088,"end":191.70088},{"sentences":[{"text":"No","start":191.695,"end":191.935,"sentiment":"neutral","sentiment_score":0.3304126262664795}],"sentiment":"neutral","sentiment_score":0.3304126262664795,"channel":0,"num_words":1,"start":191.695,"end":191.935},{"sentences":[{"text":"much.","start":191.70088,"end":192.20088,"sentiment":"neutral","sentiment_score":0.2401382178068161}],"sentiment":"neutral","sentiment_score":0.2401382178068161,"channel":1,"num_words":1,"start":191.70088,"end":192.20088},{"sentences":[{"text":"problem.","start":191.935,"end":192.435,"sentiment":"neutral","sentiment_score":0.22976557910442352}],"sentiment":"neutral","sentiment_score":0.22976557910442352,"channel":0,"num_words":1,"start":191.935,"end":192.435},{"sentences":[{"text":"Okay.","start":192.58087,"end":193.08087,"sentiment":"neutral","sentiment_score":0.05930744856595993}],"sentiment":"neutral","sentiment_score":0.05930744856595993,"channel":1,"num_words":1,"start":192.58087,"end":193.08087},{"sentences":[{"text":"No problem.","start":192.655,"end":193.395,"sentiment":"positive","sentiment_score":0.41992565989494324}],"sentiment":"positive","sentiment_score":0.41992565989494324,"channel":0,"num_words":2,"start":192.655,"end":193.395},{"sentences":[{"text":"Bye bye.","start":193.14087,"end":193.96088,"sentiment":"neutral","sentiment_score":0.0933685414493084}],"sentiment":"neutral","sentiment_score":0.0933685414493084,"channel":1,"num_words":2,"start":193.14087,"end":193.96088}]},"summary":{"result":"success","short":"The customer, Phoebe, talks to a representative about a payment plan. The representative explains that she can pay in cash and that there is a limit on her account. The customer asks about two pending orders and the representative explains that she will send a schedule via group chat. The call ends with the representative saying she will deal with another customer and the customer thanking her."},"intents":{"segments":[{"text":"It'll be better that you can just send me the address through the Yeah.","start_word":243,"end_word":256,"intents":[{"intent":"Send address","confidence_score":0.43011993}]},{"text":"The problem is I have to deal with another customer right now. So is that okay that you can send the updated schedule to the group chat? Is that okay? Okay.","start_word":387,"end_word":417,"intents":[{"intent":"Update schedule","confidence_score":0.019903783}]}]},"sentiments":{"segments":[{"text":"Hi, Vibe. Hi, Phoebe. How are you?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.24617284536361697},{"text":"I'm good. Thank you. How are you?","start_word":7,"end_word":13,"sentiment":"positive","sentiment_score":0.5738875865936279},{"text":"Very stressed. I'm I'm just about to let you know that I have talked to the accounting team, and they say that you can pay cash for the rest for the remaining payment.","start_word":14,"end_word":46,"sentiment":"neutral","sentiment_score":0.2436773777008057},{"text":"So it's all good.","start_word":47,"end_word":50,"sentiment":"positive","sentiment_score":0.5877332091331482},{"text":"Yeah. Yeah. Yeah. I'll pay the Mhmm. cash. That's what I'm saying. Okay. See, the the the the the thing is we have you know, we had certain amount of limit on our account, and we can we do not want to change the limit. And every time all the payments going out in and out, So I'll I'll pay that amount tomorrow. That's okay. That's not a big it's just about $2.02 $2,000 or $3,000 left, Okay. which Okay. is not a big deal. So I'll get that sorted. Now, Phoebe, I just wanted to make sure that you are aware of the schedule. Are you in front of your system? Okay. Give me a sec. Yeah. I So which order you want to inquire? wanted to you know, you've got two or two pending orders. Right? Yeah. Let me check. Yeah. Yeah. Make sure you check it. So you've got two. One is y'all wanna go to four. One is oh, this one is no address. It is supposed to go on tenth April, and you That's deleted correct. that. Fork Yes. yeah. Donville, Four Carol East Street, closed, Donville. It'll be better that you can just send me the address through the Yeah. group I'll send .com. you the address. Okay. So I'll send you the address. So Mhmm. one, basically, set of installation is gonna take place on twenty third. So I want you to deliver the stock on twenty second. On '3 on 03/03/2023 what? Okay. Let me start again. So What is this? What do you want me to send you? Yeah. So so currently, you've got two pending orders. The one is the two fifteen kilowatts h HV inverter with Yep. around 50 kilowatts out of battery, and this one has no address. So I'll just wait for your updated address and the delivery schedule. And another Wait. one is Wait. Wait. Wait. Wait. Wait. Wait. Let me get that sorted first. Okay? Just give me two seconds. okay. The problem is I have to deal with another customer right now. So is that okay that you can send the updated schedule to the group chat? Is that okay? Okay. Sure. I'll I'll do Okay. that. I'll do that.","start_word":51,"end_word":426,"sentiment":"neutral","sentiment_score":0.01142087848262584},{"text":"I'll do Thank that.","start_word":427,"end_word":430,"sentiment":"positive","sentiment_score":0.3575909733772278},{"text":"you. Okay. Thank you so No much. problem. Okay.","start_word":431,"end_word":439,"sentiment":"neutral","sentiment_score":0.2666739225387573},{"text":"No problem.","start_word":440,"end_word":441,"sentiment":"positive","sentiment_score":0.42535239458084106},{"text":"Bye bye.","start_word":442,"end_word":443,"sentiment":"neutral","sentiment_score":0.28219839930534363}],"average":{"sentiment":"neutral","sentiment_score":0.06019223454486893}}}}