{"metadata":{"transaction_key":"deprecated","request_id":"01a0f562-7f0d-7320-b6d5-9ed6d04c9cbc","sha256":"7cc3344bceed155366f7de5d7a782662313faaa8d8c39e72356f63808b8503ad","created":"2026-10-01T02:54:29.599Z","duration":36.57594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":58,"output_tokens":58},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":58,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Hi.","confidence":0.8234863,"words":[{"word":"hi","start":17.965,"end":18.465,"confidence":0.8234863,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.05709819123148918}],"paragraphs":{"transcript":"\nHi.","paragraphs":[{"sentences":[{"text":"Hi.","start":17.965,"end":18.465,"sentiment":"neutral","sentiment_score":0.05709819123148918}],"sentiment":"neutral","sentiment_score":0.05709819123148918,"num_words":1,"start":17.965,"end":18.465}]}}]},{"alternatives":[{"transcript":"Hi. You've reached Mark Tennyson. I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can. Thanks very much. Bye.","confidence":0.9970703,"words":[{"word":"hi","start":1.36,"end":1.5999999,"confidence":0.99316406,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.05834430083632469},{"word":"you've","start":1.5999999,"end":1.8399999,"confidence":0.99560547,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.04804149270057678},{"word":"reached","start":1.8399999,"end":2.08,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.04323402047157288},{"word":"mark","start":2.08,"end":2.32,"confidence":0.7915039,"punctuated_word":"Mark","sentiment":"neutral","sentiment_score":0.03530639410018921},{"word":"tennyson","start":2.32,"end":2.82,"confidence":0.61014813,"punctuated_word":"Tennyson.","sentiment":"neutral","sentiment_score":0.04368086531758309},{"word":"i'm","start":2.8799999,"end":3.04,"confidence":0.99853516,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.2076706141233444},{"word":"unable","start":3.04,"end":3.4399998,"confidence":0.97998047,"punctuated_word":"unable","sentiment":"neutral","sentiment_score":-0.29862868785858154},{"word":"to","start":3.4399998,"end":3.84,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.25948986411094666},{"word":"take","start":3.84,"end":4.08,"confidence":0.9980469,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.32845041155815125},{"word":"your","start":4.08,"end":4.24,"confidence":0.99316406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.30730077624320984},{"word":"call","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.31103479862213135},{"word":"right","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.245187908411026},{"word":"now","start":4.64,"end":4.88,"confidence":0.7470703,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.21508273482322693},{"word":"but","start":4.88,"end":5.12,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.04719917476177216},{"word":"if","start":5.12,"end":5.2,"confidence":0.9970703,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.009847946465015411},{"word":"you","start":5.2,"end":5.44,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.023871883749961853},{"word":"leave","start":5.44,"end":5.7599998,"confidence":0.9116211,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.018468350172042847},{"word":"me","start":5.7599998,"end":6.24,"confidence":0.81152344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.0278090238571167},{"word":"a","start":6.24,"end":6.3199997,"confidence":0.70410156,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.007523749023675919},{"word":"message","start":6.3199997,"end":6.7999997,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.06381184607744217},{"word":"and","start":6.7999997,"end":7.12,"confidence":0.9951172,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.006479531526565552},{"word":"your","start":7.12,"end":7.44,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.05711011588573456},{"word":"number","start":7.44,"end":7.9199996,"confidence":0.99560547,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.031309716403484344},{"word":"i'll","start":7.9199996,"end":8.24,"confidence":0.9885254,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0925501137971878},{"word":"call","start":8.24,"end":8.4,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.02008521556854248},{"word":"you","start":8.4,"end":8.559999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0035955309867858887},{"word":"back","start":8.559999,"end":8.72,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.009328693151474},{"word":"as","start":8.72,"end":8.88,"confidence":0.98828125,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.0012773126363754272},{"word":"soon","start":8.88,"end":9.04,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.011377066373825072},{"word":"as","start":9.04,"end":9.2,"confidence":0.9970703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.005693763494491577},{"word":"i","start":9.2,"end":9.36,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.11097636818885805},{"word":"can","start":9.36,"end":9.679999,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.047008246183395386},{"word":"thanks","start":9.679999,"end":10.0,"confidence":0.99609375,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.8085933923721313},{"word":"very","start":10.0,"end":10.16,"confidence":0.97314453,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.7974339723587036},{"word":"much","start":10.16,"end":10.559999,"confidence":1.0,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.7371296882629395},{"word":"bye","start":10.559999,"end":11.059999,"confidence":0.9980469,"punctuated_word":"Bye.","sentiment":"positive","sentiment_score":0.3926782011985779}],"paragraphs":{"transcript":"\nHi. You've reached Mark Tennyson. I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can. Thanks very much. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.36,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.05834430083632469},{"text":"You've reached Mark Tennyson.","start":1.5999999,"end":2.82,"sentiment":"neutral","sentiment_score":0.04256569314748049},{"text":"I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can.","start":2.8799999,"end":9.679999,"sentiment":"neutral","sentiment_score":-0.0758755528540523},{"text":"Thanks very much.","start":9.679999,"end":10.559999,"sentiment":"positive","sentiment_score":0.7810523509979248},{"text":"Bye.","start":10.559999,"end":11.059999,"sentiment":"positive","sentiment_score":0.3926782011985779}],"sentiment":"neutral","sentiment_score":0.025438955571088526,"num_words":36,"start":1.36,"end":11.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Mark Tennyson. I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can. Thanks very much. Bye.\n\nChannel 0: Hi.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.36,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.05834430083632469},{"text":"You've reached Mark Tennyson.","start":1.5999999,"end":2.82,"sentiment":"neutral","sentiment_score":0.04256569314748049},{"text":"I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can.","start":2.8799999,"end":9.679999,"sentiment":"neutral","sentiment_score":-0.0758755528540523},{"text":"Thanks very much.","start":9.679999,"end":10.559999,"sentiment":"positive","sentiment_score":0.7810523509979248},{"text":"Bye.","start":10.559999,"end":11.059999,"sentiment":"positive","sentiment_score":0.3926782011985779}],"sentiment":"neutral","sentiment_score":0.025438955571088526,"channel":1,"num_words":36,"start":1.36,"end":11.059999},{"sentences":[{"text":"Hi.","start":17.965,"end":18.465,"sentiment":"neutral","sentiment_score":0.05709819123148918}],"sentiment":"neutral","sentiment_score":0.05709819123148918,"channel":0,"num_words":1,"start":17.965,"end":18.465}]},"summary":{"result":"success","short":"Hi. You've reached Mark Tennyson. I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can. Thanks very much. Bye. Hi."},"intents":{"segments":[{"text":"Thanks very much.","start_word":32,"end_word":34,"intents":[{"intent":"Provide contact number","confidence_score":0.0064590895}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Mark Tennyson. I'm unable to take your call right now, but if you leave me a message and your number, I'll call you back as soon as I can.","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":-0.04365601763129234},{"text":"Thanks very much. Bye.","start_word":32,"end_word":35,"sentiment":"positive","sentiment_score":0.6083316206932068},{"text":"Hi.","start_word":36,"end_word":36,"sentiment":"neutral","sentiment_score":0.08694000542163849}],"average":{"sentiment":"neutral","sentiment_score":0.03953545669029499}}}}