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You're speaking with Larissa. Yep. Let me have a look for you. I'll just pop you through.\n\nHello. This is Nigel. It's not a great time. What what what do you what were you chasing? Look.\n\nWould you mind sending it again? I I don't recall getting it. But if you can send it again, I'll take a quick look at it now and then respond back to you shortly. That'll be fine. Yep.\n\nPerfect. Thank Cheers. 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You're speaking with Larissa.\n\nChannel 0: Oh, yes. Hi. It's Andrew from Vigilance AI. I'm trying to get a hold of Nigel.\n\nChannel 1: Yep. Let me have a look for you. I'll just pop you through.\n\nChannel 0: Hello?\n\nChannel 1: Hello. This is Nigel.\n\nChannel 0: Oh, hi, Nigel. It's Andrew from Vigilance AI. Nigel, have I caught you in a bad time?\n\nChannel 1: It's not a great time. What what what do you what were you chasing?\n\nChannel 0: Oh, yes. Well, this is just real quick, Nigel. Because, actually, I just wanted to follow-up because we had spoken a few months ago. At the time, you were busy. So I sent you an email with our compliance for the AI and the R platform.\n\nAnd just wanted to follow-up and see if now might be a better time to schedule a quick demo.\n\nChannel 1: Look. Would you mind sending it again? I I don't recall getting it. But if you can send it again, I'll take a quick look at it now and then respond back to you shortly.\n\nChannel 0: Oh, yeah. I can definitely do that. Nigel, I'm going to send it to the same email that you've given us.\n\nChannel 1: That'll\n\nChannel 0: Alright?\n\nChannel 1: be fine. Yep.\n\nChannel 0: It's\n\nChannel 1: Perfect.\n\nChannel 0: Nigel. Alright. Yeah. I'm going to send that, mate. Again, thank you for picking up the call, Nigel.\n\nYou take\n\nChannel 1: Thank\n\nChannel 0: care, mate.\n\nChannel 1: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Thank you for calling Phoenix Metal Form.","start":3.84,"end":5.52,"sentiment":"positive","sentiment_score":0.523377103464944},{"text":"You're speaking with Larissa.","start":5.52,"end":6.74,"sentiment":"neutral","sentiment_score":0.22983647510409355}],"sentiment":"positive","sentiment_score":0.4166350567882711,"channel":1,"num_words":11,"start":3.84,"end":6.74},{"sentences":[{"text":"Oh, yes.","start":9.36,"end":10.0,"sentiment":"neutral","sentiment_score":0.10684794187545776},{"text":"Hi.","start":10.0,"end":10.24,"sentiment":"neutral","sentiment_score":0.09915999323129654},{"text":"It's Andrew from Vigilance AI.","start":10.24,"end":12.82,"sentiment":"neutral","sentiment_score":0.09848527610301971},{"text":"I'm trying to get a hold of 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yeah.","start":70.655,"end":70.975,"sentiment":"neutral","sentiment_score":0.2154507115483284},{"text":"I can definitely do that.","start":70.975,"end":72.755,"sentiment":"positive","sentiment_score":0.3787054538726807},{"text":"Nigel, I'm going to send it to the same email that you've given us.","start":72.814995,"end":76.835,"sentiment":"neutral","sentiment_score":0.17329969576426915}],"sentiment":"neutral","sentiment_score":0.22622021110284896,"channel":0,"num_words":21,"start":70.655,"end":76.835},{"sentences":[{"text":"That'll","start":77.134995,"end":77.375,"sentiment":"neutral","sentiment_score":0.15650340914726257}],"sentiment":"neutral","sentiment_score":0.15650340914726257,"channel":1,"num_words":1,"start":77.134995,"end":77.375},{"sentences":[{"text":"Alright?","start":77.215,"end":77.715,"sentiment":"neutral","sentiment_score":0.15059636533260343}],"sentiment":"neutral","sentiment_score":0.15059636533260343,"channel":0,"num_words":1,"start":77.215,"end":77.715},{"sentences":[{"text":"be fine.","start":77.375,"end":77.935,"sentiment":"neutral","sentiment_score":0.1920599266886711},{"text":"Yep.","start":77.935,"end":78.31493,"sentiment":"neutral","sentiment_score":0.19498148560523987}],"sentiment":"neutral","sentiment_score":0.1930337796608607,"channel":1,"num_words":3,"start":77.375,"end":78.31493},{"sentences":[{"text":"It's","start":77.935,"end":78.41499,"sentiment":"neutral","sentiment_score":0.19136038422584536}],"sentiment":"neutral","sentiment_score":0.19136038422584536,"channel":0,"num_words":1,"start":77.935,"end":78.41499},{"sentences":[{"text":"Perfect.","start":78.394936,"end":78.894936,"sentiment":"positive","sentiment_score":0.41970133781433105}],"sentiment":"positive","sentiment_score":0.41970133781433105,"channel":1,"num_words":1,"start":78.394936,"end":78.894936},{"sentences":[{"text":"Nigel.","start":78.41499,"end":78.91499,"sentiment":"neutral","sentiment_score":0.2077970951795578},{"text":"Alright.","start":81.27488,"end":81.754875,"sentiment":"neutral","sentiment_score":0.20675337314605713},{"text":"Yeah.","start":81.754875,"end":82.074875,"sentiment":"neutral","sentiment_score":0.20031952857971191},{"text":"I'm going to send that, mate.","start":82.074875,"end":83.85487,"sentiment":"neutral","sentiment_score":0.26812169949213666},{"text":"Again, thank you for picking up the call, Nigel.","start":84.074875,"end":86.15488,"sentiment":"positive","sentiment_score":0.5398426983091567}],"sentiment":"positive","sentiment_score":0.3934546932578087,"channel":0,"num_words":18,"start":78.41499,"end":86.15488},{"sentences":[{"text":"You take","start":86.15488,"end":86.55488,"sentiment":"positive","sentiment_score":0.45339828729629517}],"sentiment":"positive","sentiment_score":0.45339828729629517,"channel":0,"num_words":2,"start":86.15488,"end":86.55488},{"sentences":[{"text":"Thank","start":86.394936,"end":86.894936,"sentiment":"positive","sentiment_score":0.5628303289413452}],"sentiment":"positive","sentiment_score":0.5628303289413452,"channel":1,"num_words":1,"start":86.394936,"end":86.894936},{"sentences":[{"text":"care, mate.","start":86.55488,"end":87.294876,"sentiment":"positive","sentiment_score":0.5626486241817474}],"sentiment":"positive","sentiment_score":0.5626486241817474,"channel":0,"num_words":2,"start":86.55488,"end":87.294876},{"sentences":[{"text":"Cheers.","start":87.354935,"end":87.674934,"sentiment":"positive","sentiment_score":0.4960523545742035},{"text":"Bye.","start":87.674934,"end":88.174934,"sentiment":"neutral","sentiment_score":0.2012491375207901}],"sentiment":"positive","sentiment_score":0.3486507460474968,"channel":1,"num_words":2,"start":87.354935,"end":88.174934}]},"summary":{"result":"success","short":"An agent fromronite AI called Nigel to follow up on an email they previously sent regarding their compliance for their AI and R platform. The agent asks Nigel to send the email again and thanks him for picking up the call. They agree to exchange email addresses and end the call politely."},"intents":{"segments":[{"text":"Well, this is just real quick, Nigel. Because, actually, I just wanted to follow-up because we had spoken a few months ago. At the time, you were busy. So I sent you an email with our compliance for the AI and the R platform. And just wanted to follow-up and see if now might be a better time to schedule a quick demo. Look.","start_word":78,"end_word":141,"intents":[{"intent":"Follow-up","confidence_score":0.052033193}]},{"text":"Would you mind sending it again? I I don't recall getting it. But if you can send it again, I'll take a quick look at it now and then respond back to you shortly. Oh, yeah.","start_word":142,"end_word":177,"intents":[{"intent":"Send email","confidence_score":0.42082724}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Phoenix Metal Form.","start_word":0,"end_word":6,"sentiment":"positive","sentiment_score":0.5375114679336548},{"text":"You're speaking with Larissa. Oh, yes. Hi. It's Andrew from Vigilance AI. I'm trying to get a hold of Nigel. Yep. Let me have a look for you. I'll just pop you through. Hello? Hello. This is Nigel. Oh, hi, Nigel. It's Andrew from Vigilance AI. Nigel, have I caught you in a bad time?","start_word":7,"end_word":61,"sentiment":"neutral","sentiment_score":0.05561833083629608},{"text":"It's not a great time.","start_word":62,"end_word":66,"sentiment":"negative","sentiment_score":-0.47212299704551697},{"text":"What what what do you what were you chasing? Oh, yes. Well, this is just real quick, Nigel. Because, actually, I just wanted to follow-up because we had spoken a few months ago. At the time, you were busy. So I sent you an email with our compliance for the AI and the R platform. And just wanted to follow-up and see if now might be a better time to schedule a quick demo. Look. Would you mind sending it again? I I don't recall getting it. But if you can send it again, I'll take a quick look at it now and then respond back to you shortly. Oh, yeah.","start_word":67,"end_word":177,"sentiment":"neutral","sentiment_score":0.04790622740983963},{"text":"I can definitely do that.","start_word":178,"end_word":182,"sentiment":"positive","sentiment_score":0.3796107769012451},{"text":"Nigel, I'm going to send it to the same email that you've given us. That'll Alright? be fine. It's Yep.","start_word":183,"end_word":202,"sentiment":"neutral","sentiment_score":0.17527849972248075},{"text":"Perfect.","start_word":203,"end_word":203,"sentiment":"positive","sentiment_score":0.41970133781433105},{"text":"Nigel. Alright. Yeah. I'm going to send that, mate.","start_word":204,"end_word":212,"sentiment":"neutral","sentiment_score":0.2391494512557983},{"text":"Again, thank you for picking up the call, Nigel. You take Thank care, mate. Cheers.","start_word":213,"end_word":227,"sentiment":"positive","sentiment_score":0.517328679561615},{"text":"Bye.","start_word":228,"end_word":228,"sentiment":"neutral","sentiment_score":0.2669523358345032}],"average":{"sentiment":"neutral","sentiment_score":0.11320068359375}}}}