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For employee services inquiries, including payroll and recruitment, please press 1. For IT support, press 2. For professional standards, including student protection, press 3. And for all other inquiries, press 4.\n\nOkay. Office. This is Naomi. Can I ask who's calling, please? Is it?\n\nSorry. Videlum. Videlum, e I. Videlum. Yeah.\n\nWhere is your name, is it? K. Just a moment. I'll try jail for you now. Toowoomba Catholic Schools has 32 schools and colleges across our region located from Toowoomba in the East to Quilpi in the West, South to Stanthorpe, and North to Roma.\n\nOur education facilities include primary, secondary, prep to year 12, kindergartens, outside school hours care, and girls boarding colleges. We employ more than 1,700 teaching, professional, and services staff to fulfill our mission of academic success in a distinctively Catholic community. 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For employee services inquiries, including payroll and recruitment, please press 1. For IT support, press 2. For professional standards, including student protection, press 3. And for all other inquiries, press 4.\n\nChannel 0: Hello?\n\nChannel 1: Okay. Office. This is Naomi.\n\nChannel 0: Yes, dear. Good afternoon. I'm looking for Joel Atwood from IT.\n\nChannel 1: Can I ask who's calling, please?\n\nChannel 0: Mary calling from Vigilance AI.\n\nChannel 1: Is it? Sorry. Videlum.\n\nChannel 0: Vigilance.\n\nChannel 1: Videlum, e I. Videlum.\n\nChannel 0: Yes.\n\nChannel 1: Yeah. Where is your name, is it? K.\n\nChannel 0: Yes.\n\nChannel 1: Just a moment.\n\nChannel 0: Thank you.\n\nChannel 1: I'll try jail for you now. Toowoomba Catholic Schools has 32 schools and colleges across our region located from Toowoomba in the East to Quilpi in the West, South to Stanthorpe, and North to Roma. 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you.","start":81.39,"end":82.13,"sentiment":"neutral","sentiment_score":0.12701352313160896}],"sentiment":"neutral","sentiment_score":0.12701352313160896,"channel":0,"num_words":2,"start":81.39,"end":82.13},{"sentences":[{"text":"I'll try jail for you now.","start":83.909996,"end":85.689995,"sentiment":"neutral","sentiment_score":-0.11047188316782315},{"text":"Toowoomba Catholic Schools has 32 schools and colleges across our region located from Toowoomba in the East to Quilpi in the West, South to Stanthorpe, and North to Roma.","start":94.384995,"end":105.845,"sentiment":"neutral","sentiment_score":0.19826656117521482},{"text":"Our education facilities include primary, secondary, prep to year 12, kindergartens, outside school hours care, and girls boarding colleges.","start":106.39001,"end":116.01,"sentiment":"neutral","sentiment_score":0.25544624736434535},{"text":"We employ more than 1,700 teaching, professional, and services staff to fulfill our mission of academic success in a distinctively Catholic community.","start":119.055,"end":129.39499,"sentiment":"positive","sentiment_score":0.5044123042713512},{"text":"Our schools welcome families from all cultures and backgrounds who genuinely seek to be part of a supportive and encouraging learning environment based on Catholic faith and values.","start":130.015,"end":141.41,"sentiment":"positive","sentiment_score":0.6787972152233124}],"sentiment":"positive","sentiment_score":0.3850362538001858,"channel":1,"num_words":104,"start":83.909996,"end":141.41},{"sentences":[{"text":"No child will be denied enrollment due to fine","start":146.09088,"end":148.83087,"sentiment":"neutral","sentiment_score":-0.1917181760072708}],"sentiment":"neutral","sentiment_score":-0.1917181760072708,"channel":1,"num_words":9,"start":146.09088,"end":148.83087}]},"summary":{"result":"success","short":"A customer calls the To Bungeomba Catholic Schools office and is directed to various options including payroll and recruitment, IT support, professional standards, and other inquiries. The customer is then transferred to an employee named Naomi, who works at the school. Naomi answers a call from Mary at Carrefourance AI and tries to locate Joel Atwood. Naomi then transfers the call to an employee named Joel Atwood, who works at the school and is seeking supportive learning environments based on Catholic faith and values. Joel is not denied enrollment due to graduation regulations."},"intents":{"segments":[{"text":"Toowoomba Catholic Schools has 32 schools and colleges across our region located from Toowoomba in the East to Quilpi in the West, South to Stanthorpe, and North to Roma. Our education facilities include primary, secondary, prep to year 12, kindergartens, outside school hours care, and girls boarding colleges.","start_word":97,"end_word":144,"intents":[{"intent":"Inform about school closure","confidence_score":0.000012871325}]}]},"sentiments":{"segments":[{"text":"You have reached the Toowoomba Catholic Schools office. For employee services inquiries, including payroll and recruitment, please press 1. For IT support, press 2. For professional standards, including student protection, press 3. And for all other inquiries, press 4. Hello? Okay. Office. This is Naomi. Yes, dear. Good afternoon. I'm looking for Joel Atwood from IT. Can I ask who's calling, please? Mary calling from Vigilance AI. Is it? Sorry. Videlum. Vigilance. Videlum, e I. Videlum. Yes. Yeah. Where is your name, is it? K. Yes. Just a moment. Thank you. I'll try jail for you now. Toowoomba Catholic Schools has 32 schools and colleges across our region located from Toowoomba in the East to Quilpi in the West, South to Stanthorpe, and North to Roma. Our education facilities include primary, secondary, prep to year 12, kindergartens, outside school hours care, and girls boarding colleges.","start_word":0,"end_word":144,"sentiment":"neutral","sentiment_score":0.07903192937374115},{"text":"We employ more than 1,700 teaching, professional, and services staff to fulfill our mission of academic success in a distinctively Catholic community. Our schools welcome families from all cultures and backgrounds who genuinely seek to be part of a supportive and encouraging learning environment based on Catholic faith and values.","start_word":145,"end_word":194,"sentiment":"positive","sentiment_score":0.5944950580596924},{"text":"No child will be denied enrollment due to fine","start_word":195,"end_word":203,"sentiment":"neutral","sentiment_score":-0.2077798992395401}],"average":{"sentiment":"neutral","sentiment_score":0.17677839871110587}}}}