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Rollins.\n\nChannel 0: Hi. Yeah. Good afternoon. David, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Good.\n\nChannel 0: Alright. Okay. Wonderful. David, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three\n\nChannel 1: Yeah.\n\nChannel 0: six five, Power\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: BI. Yep.\n\nChannel 1: I I do I do recall. I'm\n\nChannel 0: Mhmm.\n\nChannel 1: not quite I I can't remember why, though. I didn't advise you at the time that we're a government entity, and we would only\n\nChannel 0: Mhmm.\n\nChannel 1: only look to use a government panel for MSPs and that we're in contract at the at my moment anyway.\n\nChannel 0: Alright. Okay. Got it, sir. I understand. Alright.\n\nChannel 1: Alright.\n\nChannel 0: No no\n\nChannel 1: Cheers.\n\nChannel 0: worries. Thank you,\n\nChannel 1: Alright.\n\nChannel 0: David.\n\nChannel 1: Bye.\n\nChannel 0: Have a good day. Take care.","paragraphs":[{"sentences":[{"text":"Doctor.","start":1.92,"end":2.24,"sentiment":"neutral","sentiment_score":0.009161410853266716},{"text":"Rollins.","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.008134689182043076}],"sentiment":"neutral","sentiment_score":0.008648050017654896,"channel":1,"num_words":2,"start":1.92,"end":2.74},{"sentences":[{"text":"Hi.","start":3.84,"end":4.08,"sentiment":"neutral","sentiment_score":0.09164977818727492},{"text":"Yeah.","start":4.08,"end":4.24,"sentiment":"neutral","sentiment_score":0.15948280692100525},{"text":"Good afternoon.","start":4.24,"end":4.98,"sentiment":"positive","sentiment_score":0.3642789274454117},{"text":"David, it's Ronald from Cloud Solution IT.","start":5.6,"end":9.46,"sentiment":"neutral","sentiment_score":0.2767701766320637},{"text":"How are you doing 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only","start":59.504997,"end":65.37,"sentiment":"neutral","sentiment_score":-0.09673002734780312}],"sentiment":"neutral","sentiment_score":-0.09512043092399836,"channel":1,"num_words":24,"start":56.225,"end":65.37},{"sentences":[{"text":"Mhmm.","start":65.55,"end":66.05,"sentiment":"neutral","sentiment_score":-0.06940816342830658}],"sentiment":"neutral","sentiment_score":-0.06940816342830658,"channel":0,"num_words":1,"start":65.55,"end":66.05},{"sentences":[{"text":"only look to use a government panel for MSPs and that we're in contract at the at my moment 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you,","start":80.755,"end":81.155,"sentiment":"neutral","sentiment_score":0.30268019437789917}],"sentiment":"neutral","sentiment_score":0.22167016193270683,"channel":0,"num_words":3,"start":80.115,"end":81.155},{"sentences":[{"text":"Alright.","start":80.945,"end":81.265,"sentiment":"neutral","sentiment_score":0.2287142723798752}],"sentiment":"neutral","sentiment_score":0.2287142723798752,"channel":1,"num_words":1,"start":80.945,"end":81.265},{"sentences":[{"text":"David.","start":81.155,"end":81.475,"sentiment":"neutral","sentiment_score":0.24226489663124084}],"sentiment":"neutral","sentiment_score":0.24226489663124084,"channel":0,"num_words":1,"start":81.155,"end":81.475},{"sentences":[{"text":"Bye.","start":81.265,"end":81.765,"sentiment":"neutral","sentiment_score":0.23106317222118375}],"sentiment":"neutral","sentiment_score":0.23106317222118375,"channel":1,"num_words":1,"start":81.265,"end":81.765},{"sentences":[{"text":"Have a good 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He explains that their company is a managed service provider and Microsoft trusted partner, and that they provide cloud solutions including cybersecurity, backup and recovery, SharePoint, and managing three. He also mentions that they are in contract with a government panel for MSPs and that they are looking to use a government panel for MSPs. The call ends with Ronald thanking David and saying goodbye."},"intents":{"segments":[{"text":"David, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":23,"end_word":73,"intents":[{"intent":"Introduce company","confidence_score":0.29200408},{"intent":"Arrange meeting","confidence_score":0.6885901}]},{"text":"Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three Yeah.","start_word":74,"end_word":107,"intents":[{"intent":"Explain company","confidence_score":0.041717254}]},{"text":"I didn't advise you at the time that we're a government entity, and we would only Mhmm. only look to use a government panel for MSPs and that we're in contract at the at my moment anyway. Alright.","start_word":131,"end_word":168,"intents":[{"intent":"Understand contract status","confidence_score":0.0042887502}]}]},"sentiments":{"segments":[{"text":"Doctor. Rollins. Hi. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05531267449259758},{"text":"Good afternoon.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.35789698362350464},{"text":"David, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":6,"end_word":17,"sentiment":"neutral","sentiment_score":0.2898843586444855},{"text":"Good. Good.","start_word":18,"end_word":19,"sentiment":"positive","sentiment_score":0.44061362743377686},{"text":"Alright.","start_word":20,"end_word":20,"sentiment":"neutral","sentiment_score":0.30527403950691223},{"text":"Okay. Wonderful.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.4867021441459656},{"text":"David, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three Yeah. six five, Power Yeah. Yeah. BI. Yep. I I do I do recall. I'm Mhmm. not quite I I can't remember why, though. I didn't advise you at the time that we're a government entity, and we would only Mhmm. only look to use a government panel for MSPs and that we're in contract at the at my moment anyway. Alright. Okay. Got it, sir. I understand. Alright. Alright. No no Cheers. worries. Thank you, Alright. David. Bye.","start_word":23,"end_word":185,"sentiment":"neutral","sentiment_score":0.025717521086335186},{"text":"Have a good day.","start_word":186,"end_word":189,"sentiment":"positive","sentiment_score":0.4481377601623535},{"text":"Take care.","start_word":190,"end_word":191,"sentiment":"neutral","sentiment_score":0.2939140796661377}],"average":{"sentiment":"neutral","sentiment_score":0.07263260685192999}}}}