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Yeah. Good afternoon. Lingesh, it's Ronald from Cloud Solution IT. How are you doing today?\n\nAlright. Okay. Wonderful. Sir, I hope you still remember the company. We supposed to have an introductory meeting way back.\n\nI think that was May. The the thing is you were not able to attend the meeting, so I think you or you're doing something or you're just busy busy on your job. Yes, sir. Yeah. I I just said that for some reason, calling you back.\n\nWe're hoping to reschedule the meeting maybe on first or second of September. Yes, sir. Any date, sir, or a a specific date on September? September second week of September, sir. The tenth, sir.\n\nWould you like to do it in the morning, sir, or in the in the afternoon? 1PM or 2PM? Alright. Okay. I'll be sending the invite by the mailing address.\n\nThank you for answering my call again. Thank you. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Ronald.","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.09363527595996857},{"text":"Yeah.","start":34.43,"end":34.670002,"sentiment":"neutral","sentiment_score":0.17915822565555573},{"text":"Good afternoon.","start":34.670002,"end":35.41,"sentiment":"positive","sentiment_score":0.38109979033470154},{"text":"Lingesh, it's Ronald from Cloud Solution IT.","start":36.27,"end":39.89,"sentiment":"neutral","sentiment_score":0.2991673392908914},{"text":"How are you doing today?","start":40.510002,"end":41.65,"sentiment":"neutral","sentiment_score":0.3169040858745575}],"sentiment":"neutral","sentiment_score":0.29460530541837215,"num_words":16,"start":6.3999996,"end":41.65},{"sentences":[{"text":"Alright.","start":44.11,"end":44.510002,"sentiment":"neutral","sentiment_score":0.3093876242637634},{"text":"Okay.","start":44.510002,"end":44.75,"sentiment":"positive","sentiment_score":0.42246630787849426},{"text":"Wonderful.","start":44.75,"end":45.25,"sentiment":"positive","sentiment_score":0.5343441963195801},{"text":"Sir, I hope you still remember the company.","start":45.905,"end":47.825,"sentiment":"neutral","sentiment_score":0.10933159198611975},{"text":"We supposed to have an introductory meeting way back.","start":47.825,"end":51.364998,"sentiment":"neutral","sentiment_score":0.034514992187420525}],"sentiment":"neutral","sentiment_score":0.12257428970187903,"num_words":20,"start":44.11,"end":51.364998},{"sentences":[{"text":"I think that was May.","start":52.704998,"end":54.004997,"sentiment":"neutral","sentiment_score":0.017800728604197503},{"text":"The the thing is you were not able to attend the meeting, so I think you or you're doing something or you're just busy busy on your job.","start":56.385,"end":63.09,"sentiment":"neutral","sentiment_score":-0.18708119381751334},{"text":"Yes, sir.","start":63.95,"end":64.77,"sentiment":"neutral","sentiment_score":-0.002815798856317997},{"text":"Yeah.","start":70.35,"end":70.85,"sentiment":"neutral","sentiment_score":-0.019309211522340775},{"text":"I I just said that for some reason, calling you back.","start":72.83,"end":75.455,"sentiment":"neutral","sentiment_score":-0.043764465911821884}],"sentiment":"neutral","sentiment_score":-0.12033233442839156,"num_words":47,"start":52.704998,"end":75.455},{"sentences":[{"text":"We're hoping to reschedule the meeting maybe on first or second of September.","start":75.455,"end":80.435,"sentiment":"neutral","sentiment_score":-0.00745059850697334},{"text":"Yes, sir.","start":82.655,"end":83.215004,"sentiment":"neutral","sentiment_score":0.07543865963816643},{"text":"Any date, sir, or a a specific date on September?","start":83.215004,"end":90.69,"sentiment":"neutral","sentiment_score":0.04496120661497116},{"text":"September second week of September, sir.","start":91.95,"end":95.01,"sentiment":"neutral","sentiment_score":0.018959181072811287},{"text":"The tenth, sir.","start":96.75,"end":97.73,"sentiment":"neutral","sentiment_score":0.05917730430761973}],"sentiment":"neutral","sentiment_score":0.023379958946915233,"num_words":34,"start":75.455,"end":97.73},{"sentences":[{"text":"Would you like to do it in the morning, sir, or in the in the afternoon?","start":97.87,"end":102.675,"sentiment":"neutral","sentiment_score":0.06694592791609466},{"text":"1PM or 2PM?","start":102.675,"end":104.135,"sentiment":"neutral","sentiment_score":0.01706622540950775},{"text":"Alright.","start":105.955,"end":106.435,"sentiment":"neutral","sentiment_score":0.04780365154147148},{"text":"Okay.","start":106.435,"end":106.835,"sentiment":"neutral","sentiment_score":0.04910504072904587},{"text":"I'll be sending the invite by the mailing address.","start":106.835,"end":109.015,"sentiment":"neutral","sentiment_score":0.13044046527809566}],"sentiment":"neutral","sentiment_score":0.07977354675531387,"num_words":30,"start":97.87,"end":109.015},{"sentences":[{"text":"Thank you for answering my call again.","start":109.075,"end":110.675,"sentiment":"neutral","sentiment_score":0.31319479644298553},{"text":"Thank you.","start":110.675,"end":111.415,"sentiment":"neutral","sentiment_score":0.30259929597377777},{"text":"Alright.","start":112.515,"end":113.015,"sentiment":"neutral","sentiment_score":0.15595342218875885},{"text":"Bye bye.","start":113.155,"end":113.815,"sentiment":"neutral","sentiment_score":0.11637045815587044}],"sentiment":"neutral","sentiment_score":0.26552137546241283,"num_words":12,"start":109.075,"end":113.815}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello? Yeah. I'm good. Yep. Yeah. I'm still in a overseas trip now. I'll be coming back by September. Maybe maybe we can meet by then. Yep. Maybe a Thursday or a September second week should be fine. Yep. Yep. Good afternoon. Should the afternoon, please? 2PM. Thank you. Thank you. No problem. Thank you. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello?\n\nYeah. I'm good. Yep. Yeah. I'm still in a overseas trip now.\n\nI'll be coming back by September. Maybe maybe we can meet by then. Yep. Maybe a Thursday or a September second week should be fine. Yep.\n\nYep. Good afternoon. Should the afternoon, please? 2PM. Thank you.\n\nThank you. No problem. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.047405779361724854},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.9,"sentiment":"neutral","sentiment_score":0.038281532702967525},{"text":"Thanks.","start":14.48,"end":14.98,"sentiment":"positive","sentiment_score":0.3659037351608277},{"text":"Please stay on the line.","start":15.465,"end":16.685,"sentiment":"neutral","sentiment_score":0.20608445405960082},{"text":"Hello?","start":29.3,"end":29.8,"sentiment":"neutral","sentiment_score":0.10999587178230286}],"sentiment":"neutral","sentiment_score":0.09025967416043083,"num_words":24,"start":0.16,"end":29.8},{"sentences":[{"text":"Yeah.","start":42.66,"end":42.82,"sentiment":"neutral","sentiment_score":0.2772338092327118},{"text":"I'm good.","start":42.82,"end":43.559998,"sentiment":"positive","sentiment_score":0.4142739772796631},{"text":"Yep.","start":54.695,"end":55.195,"sentiment":"neutral","sentiment_score":-0.01589559018611908},{"text":"Yeah.","start":62.06,"end":62.56,"sentiment":"neutral","sentiment_score":-0.1066637486219406},{"text":"I'm still in a overseas trip now.","start":63.9,"end":66.96,"sentiment":"neutral","sentiment_score":-0.05256886673825128}],"sentiment":"neutral","sentiment_score":0.05127002981801828,"num_words":12,"start":42.66,"end":66.96},{"sentences":[{"text":"I'll be coming back by September.","start":67.26,"end":69.520004,"sentiment":"neutral","sentiment_score":-0.032788057501117386},{"text":"Maybe maybe we can meet by then.","start":70.784996,"end":74.244995,"sentiment":"neutral","sentiment_score":-0.024559969348566874},{"text":"Yep.","start":81.024994,"end":81.524994,"sentiment":"neutral","sentiment_score":0.056502148509025574},{"text":"Maybe a Thursday or a September second week should be fine.","start":87.39,"end":90.29,"sentiment":"neutral","sentiment_score":0.0767562948167324},{"text":"Yep.","start":95.31,"end":95.71,"sentiment":"neutral","sentiment_score":0.07125978916883469}],"sentiment":"neutral","sentiment_score":0.023208963469817087,"num_words":26,"start":67.26,"end":95.71},{"sentences":[{"text":"Yep.","start":95.71,"end":96.21,"sentiment":"neutral","sentiment_score":0.07156728208065033},{"text":"Good afternoon.","start":100.115,"end":100.755,"sentiment":"neutral","sentiment_score":0.0891522578895092},{"text":"Should the afternoon, please?","start":100.755,"end":101.975,"sentiment":"neutral","sentiment_score":0.037436842918395996},{"text":"2PM.","start":104.57094,"end":105.31094,"sentiment":"neutral","sentiment_score":0.016675055027008057},{"text":"Thank you.","start":107.21094,"end":107.95094,"sentiment":"neutral","sentiment_score":0.20185782760381699}],"sentiment":"neutral","sentiment_score":0.08200098797678948,"num_words":10,"start":95.71,"end":107.95094},{"sentences":[{"text":"Thank you.","start":109.29094,"end":110.03094,"sentiment":"positive","sentiment_score":0.38930848240852356},{"text":"No problem.","start":111.05094,"end":111.61094,"sentiment":"neutral","sentiment_score":0.3066384047269821},{"text":"Thank you.","start":111.61094,"end":112.17094,"sentiment":"neutral","sentiment_score":0.32633639872074127},{"text":"Bye.","start":112.17094,"end":112.67094,"sentiment":"neutral","sentiment_score":0.2118984162807465}],"sentiment":"neutral","sentiment_score":0.3223521411418915,"num_words":7,"start":109.29094,"end":112.67094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Hello?\n\nChannel 0: Yeah. Good afternoon. Lingesh, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. I'm good.\n\nChannel 0: Alright. Okay. Wonderful. Sir, I hope you still remember the company. We supposed to have an introductory meeting way back.\n\nI think that was May.\n\nChannel 1: Yep.\n\nChannel 0: The the thing is you were not able to attend the meeting, so I think you or you're doing something or you're just busy busy\n\nChannel 1: Yeah.\n\nChannel 0: on your job.\n\nChannel 1: I'm\n\nChannel 0: Yes,\n\nChannel 1: still\n\nChannel 0: sir.\n\nChannel 1: in a overseas trip now. I'll be coming back by September.\n\nChannel 0: Yeah.\n\nChannel 1: Maybe maybe we can\n\nChannel 0: I I just said\n\nChannel 1: meet\n\nChannel 0: that\n\nChannel 1: by\n\nChannel 0: for some\n\nChannel 1: then.\n\nChannel 0: reason, calling you back. We're hoping to reschedule the meeting maybe on first or second of September.\n\nChannel 1: Yep.\n\nChannel 0: Yes, sir. Any date, sir, or a a specific date on\n\nChannel 1: Maybe a Thursday or a September second week should be fine.\n\nChannel 0: September? September second week of September, sir.\n\nChannel 1: Yep. Yep.\n\nChannel 0: The tenth, sir. Would you like to do it in the morning, sir, or in the in the\n\nChannel 1: Good afternoon. Should the afternoon, please?\n\nChannel 0: afternoon? 1PM or 2PM?\n\nChannel 1: 2PM.\n\nChannel 0: Alright. Okay. I'll be sending\n\nChannel 1: Thank you.\n\nChannel 0: the invite by the mailing address. Thank\n\nChannel 1: Thank\n\nChannel 0: you for\n\nChannel 1: you.\n\nChannel 0: answering my call again. Thank you.\n\nChannel 1: No problem. Thank you. Bye.\n\nChannel 0: Alright. 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Lingesh is not available and is currently on a overseas trip. They agree to reschedule for September 10th at 2 PM and fill the meeting in the afternoon. The customer thanks Lingesh and ends the call."},"intents":{"segments":[{"text":"Sir, I hope you still remember the company. We supposed to have an introductory meeting way back. I think that was May.","start_word":46,"end_word":67,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.000105066596}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.04440419748425484},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.3659037351608277},{"text":"Please stay on the line. Hello? 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