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It's Nick Cook from Manus from HEPA. How are you? Sorry? I'm good. Thank you, Ross. How's yourself? Ross, we've decided to go ahead and do the get the get the work done. I just need to work out how we're gonna pay you. And also, I'll try and you can come by, and I'll have to open up the office for you, and you can check the equipment. Sorry. Say that say that again, please. I've got my grandson here, and he's arguing with his nanny. So let me just go to another room. Hold on. Okay. Alright. Just hold on. Okay. I can hear you now. Alright. Yep. Yeah. So I just need you to tell me when you're available, and I can go and meet you at the office, and you can check the equipments out and everything else. When when you're available. Yes. I would have to go go in the office because the office is it's not a fully it doesn't operate all the time. It's where we have our meetings. So we're a volunteer organization, and we meet at night. So I need to be at the office when you're at the office. Tomorrow. I'm not available today, but I can't make it today. We've got the grandson. But I'm just let me check with my partner about Tuesday. Just hold on, please. Anna? Sorry. One second. What time are you available on what what time is the doctor's appointment on Tuesday tomorrow? Fifteen. Alright. So anytime after twelve. You you can take the car. You can remove Okay. You're there, Ross? Ross, can you hear me? Yeah. I'm free on Tuesday all day, so you give me a time that suits you. Tomorrow. Yes. 11AM is nice. I will okay. Let me write that down. 11AM sounds good. Now what I will do is I will send you a confirmation email. I I'll send it today, but I don't know what time, but you'll get it before close of business tonight, or you'll definitely have it by by nine tomorrow morning. It depends on what we do with my grandson. Because when you when you are looking after grandchildren, it's a whole new kettle of fish. Do you have any children? Sorry? No children. Okay. What can I say? Okay. Remember me when you have children, mate. So sorry? Okay. Okay. Oh, god. I'm trying to find a pen that works. I've got that many pens. Getting too old. So thank you for that, and thank you for your patience. Look. I'll I'll write you in the link, Mark. I won't put you on the phone. So it's 11:00 tomorrow. I'll send an email to confirm. Okay. Now yep. And also, can you please send me an invoice of how you want us to pay, or do we do that after the job? Okay. Alright. No worries. Alright. Now I can yep. So it's eleven o'clock tomorrow. Alright. So I'll speak at 11:00 tomorrow. Have you got the address? Do you wanna put that on? Yeah. We we have to be there at the facility. We have to be at the office. I want you to do the whole thing. I want you to check it out. I want you to write your report and all the rest of it. Can you do that tomorrow? Or Say that again, please. Okay. Okay. And that will yep. Yep. I'll do all that. Now how will this work? So you will go in there, you'll check the equipment, and will you give us a quote or what what happens? Okay. So that's fine. Okay. Not a problem. So if you can send me an invoice or whatever you wanna do, I can make the payment. And we'll see you at along with Harry at 11:00 tomorrow. Yep. Okay. Alright. No worries. Thank you for that. Okay. See you for no rest. Okay. 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morning, Ross. It's Nick Cook from Manus from HEPA. How are you? Sorry? I'm good.\n\nThank you, Ross. How's yourself? Ross, we've decided to go ahead and do the get the get the work done. I just need to work out how we're gonna pay you. And also, I'll try and you can come by, and I'll have to open up the office for you, and you can check the equipment.\n\nSorry. Say that say that again, please. I've got my grandson here, and he's arguing with his nanny. So let me just go to another room. Hold on.\n\nOkay. Alright. Just hold on. Okay. I can hear you now.\n\nAlright. Yep. Yeah. So I just need you to tell me when you're available, and I can go and meet you at the office, and you can check the equipments out and everything else. When when you're available.\n\nYes. I would have to go go in the office because the office is it's not a fully it doesn't operate all the time. It's where we have our meetings. So we're a volunteer organization, and we meet at night. So I need to be at the office when you're at the office.\n\nTomorrow. I'm not available today, but I can't make it today. We've got the grandson. But I'm just let me check with my partner about Tuesday. Just hold on, please.\n\nAnna? Sorry. One second. What time are you available on what what time is the doctor's appointment on Tuesday tomorrow? Fifteen.\n\nAlright. So anytime after twelve. You you can take the car. You can remove Okay. You're there, Ross?\n\nRoss, can you hear me? Yeah. I'm free on Tuesday all day, so you give me a time that suits you. Tomorrow. Yes.\n\n11AM is nice. I will okay. Let me write that down. 11AM sounds good. Now what I will do is I will send you a confirmation email.\n\nI I'll send it today, but I don't know what time, but you'll get it before close of business tonight, or you'll definitely have it by by nine tomorrow morning. It depends on what we do with my grandson. Because when you when you are looking after grandchildren, it's a whole new kettle of fish. Do you have any children? Sorry?\n\nNo children. Okay. What can I say? Okay. Remember me when you have children, mate.\n\nSo sorry? Okay. Okay. Oh, god. I'm trying to find a pen that works.\n\nI've got that many pens. Getting too old. So thank you for that, and thank you for your patience. Look. I'll I'll write you in the link, Mark.\n\nI won't put you on the phone. So it's 11:00 tomorrow. I'll send an email to confirm. Okay. Now yep.\n\nAnd also, can you please send me an invoice of how you want us to pay, or do we do that after the job? Okay. Alright. No worries. Alright.\n\nNow I can yep. So it's eleven o'clock tomorrow. Alright. So I'll speak at 11:00 tomorrow. Have you got the address?\n\nDo you wanna put that on? Yeah. We we have to be there at the facility. We have to be at the office. I want you to do the whole thing.\n\nI want you to check it out. I want you to write your report and all the rest of it. Can you do that tomorrow? Or Say that again, please. Okay.\n\nOkay. And that will yep. Yep. I'll do all that. Now how will this work?\n\nSo you will go in there, you'll check the equipment, and will you give us a quote or what what happens? Okay. So that's fine. Okay. Not a problem.\n\nSo if you can send me an invoice or whatever you wanna do, I can make the payment. And we'll see you at along with Harry at 11:00 tomorrow. Yep. Okay. Alright.\n\nNo worries. Thank you for that. Okay. See you for no rest. Okay.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good morning, Ross.","start":3.36,"end":4.08,"sentiment":"positive","sentiment_score":0.3517207105954488},{"text":"It's Nick Cook from Manus from HEPA.","start":4.08,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.24682465408529555},{"text":"How are you?","start":5.8399997,"end":6.66,"sentiment":"neutral","sentiment_score":0.21940398216247559},{"text":"Sorry?","start":10.32,"end":10.82,"sentiment":"neutral","sentiment_score":0.1126514971256256},{"text":"I'm good.","start":12.795,"end":13.435,"sentiment":"positive","sentiment_score":0.46095922589302063}],"sentiment":"neutral","sentiment_score":0.2797322878614068,"num_words":16,"start":3.36,"end":13.435},{"sentences":[{"text":"Thank you, Ross.","start":13.435,"end":14.235,"sentiment":"positive","sentiment_score":0.5585207343101501},{"text":"How's yourself?","start":14.235,"end":14.975,"sentiment":"neutral","sentiment_score":0.24030712246894836},{"text":"Ross, we've decided to 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nanny.","start":87.94,"end":92.520004,"sentiment":"neutral","sentiment_score":-0.14701598273082214},{"text":"So let me just go to another room.","start":94.42,"end":96.340004,"sentiment":"neutral","sentiment_score":-0.05728572886437178},{"text":"Hold on.","start":96.340004,"end":97.08,"sentiment":"neutral","sentiment_score":-0.03437741473317146}],"sentiment":"neutral","sentiment_score":-0.10004782304167747,"num_words":28,"start":86.020004,"end":97.08},{"sentences":[{"text":"Okay.","start":99.045,"end":99.545,"sentiment":"neutral","sentiment_score":0.013255167752504349},{"text":"Alright.","start":99.845,"end":100.245,"sentiment":"neutral","sentiment_score":0.029232069849967957},{"text":"Just hold on.","start":100.245,"end":101.305,"sentiment":"neutral","sentiment_score":0.011522671828667322},{"text":"Okay.","start":103.845,"end":104.245,"sentiment":"neutral","sentiment_score":0.037508368492126465},{"text":"I can hear you now.","start":104.245,"end":105.385,"sentiment":"neutral","sentiment_score":0.03365529552102089}],"sentiment":"neutral","sentiment_score":0.025712736289609562,"num_words":11,"start":99.045,"end":105.385},{"sentences":[{"text":"Alright.","start":107.125,"end":107.625,"sentiment":"neutral","sentiment_score":0.06627103686332703},{"text":"Yep.","start":107.765,"end":108.265,"sentiment":"neutral","sentiment_score":0.05869648978114128},{"text":"Yeah.","start":109.72,"end":109.96,"sentiment":"neutral","sentiment_score":0.05826617032289505},{"text":"So I just need you to tell me when you're available, and I can go and meet you at the office, and you can check the equipments out and everything else.","start":109.96,"end":118.54,"sentiment":"neutral","sentiment_score":0.054914178506981944},{"text":"When when you're available.","start":123.335,"end":124.695,"sentiment":"neutral","sentiment_score":0.000743968557799235}],"sentiment":"neutral","sentiment_score":0.04969866065565791,"num_words":38,"start":107.125,"end":124.695},{"sentences":[{"text":"Yes.","start":124.695,"end":125.195,"sentiment":"neutral","sentiment_score":0.01646805927157402},{"text":"I would have to go go in the office because the office is it's not a fully it doesn't operate all the time.","start":132.695,"end":140.44,"sentiment":"neutral","sentiment_score":-0.13919859865437384},{"text":"It's where we have our meetings.","start":141.14,"end":143.0,"sentiment":"neutral","sentiment_score":-0.07051481554905574},{"text":"So we're a volunteer organization, and we meet at night.","start":144.82,"end":148.04001,"sentiment":"neutral","sentiment_score":-0.04952784664928913},{"text":"So I need to be at the office when you're at the office.","start":150.26001,"end":153.86499,"sentiment":"neutral","sentiment_score":-0.03731347950032124}],"sentiment":"neutral","sentiment_score":-0.08657626986925332,"num_words":53,"start":124.695,"end":153.86499},{"sentences":[{"text":"Tomorrow.","start":179.285,"end":179.785,"sentiment":"neutral","sentiment_score":-0.08137837052345276},{"text":"I'm not available today, but I can't make it today.","start":180.805,"end":184.325,"sentiment":"neutral","sentiment_score":-0.11541841141879558},{"text":"We've got the grandson.","start":184.325,"end":185.385,"sentiment":"neutral","sentiment_score":-0.07295903656631708},{"text":"But I'm just let me check with my partner about Tuesday.","start":186.005,"end":189.385,"sentiment":"neutral","sentiment_score":-0.04183270206505602},{"text":"Just hold on, please.","start":189.525,"end":190.56,"sentiment":"neutral","sentiment_score":-0.036849843338131905}],"sentiment":"neutral","sentiment_score":-0.0711652575681607,"num_words":30,"start":179.285,"end":190.56},{"sentences":[{"text":"Anna?","start":192.8,"end":193.3,"sentiment":"neutral","sentiment_score":-0.026799585670232773},{"text":"Sorry.","start":193.84,"end":194.34,"sentiment":"neutral","sentiment_score":-0.0815342366695404},{"text":"One second.","start":194.4,"end":195.22,"sentiment":"neutral","sentiment_score":-0.06080284155905247},{"text":"What time are you available on what what time is the doctor's appointment on Tuesday tomorrow?","start":195.36,"end":201.52,"sentiment":"neutral","sentiment_score":0.019991998269688338},{"text":"Fifteen.","start":201.52,"end":202.02,"sentiment":"neutral","sentiment_score":0.027860110625624657}],"sentiment":"neutral","sentiment_score":0.005609170356321903,"num_words":21,"start":192.8,"end":202.02},{"sentences":[{"text":"Alright.","start":202.31999,"end":202.56,"sentiment":"neutral","sentiment_score":0.06038821488618851},{"text":"So anytime after twelve.","start":202.56,"end":204.085,"sentiment":"neutral","sentiment_score":0.048296380788087845},{"text":"You you can take the car.","start":204.145,"end":205.425,"sentiment":"neutral","sentiment_score":0.034304156278570495},{"text":"You can remove Okay.","start":205.425,"end":206.725,"sentiment":"neutral","sentiment_score":0.007911943830549717},{"text":"You're there, Ross?","start":207.185,"end":208.245,"sentiment":"neutral","sentiment_score":0.021192924429972965}],"sentiment":"neutral","sentiment_score":0.03081251246233781,"num_words":18,"start":202.31999,"end":208.245},{"sentences":[{"text":"Ross, can you hear me?","start":209.425,"end":210.465,"sentiment":"neutral","sentiment_score":0.014634428918361664},{"text":"Yeah.","start":210.465,"end":210.965,"sentiment":"neutral","sentiment_score":0.1014275774359703},{"text":"I'm free on Tuesday all day, so you give me a time that suits you.","start":211.58499,"end":216.325,"sentiment":"neutral","sentiment_score":0.1580870509147644},{"text":"Tomorrow.","start":219.78001,"end":220.28001,"sentiment":"neutral","sentiment_score":0.05327712744474411},{"text":"Yes.","start":226.18001,"end":226.68001,"sentiment":"neutral","sentiment_score":0.05826880037784576}],"sentiment":"neutral","sentiment_score":0.11554136580747107,"num_words":23,"start":209.425,"end":226.68001},{"sentences":[{"text":"11AM is nice.","start":233.30501,"end":234.905,"sentiment":"positive","sentiment_score":0.3831528921922048},{"text":"I will okay.","start":234.905,"end":238.105,"sentiment":"neutral","sentiment_score":0.2581058492263158},{"text":"Let me write that down.","start":238.105,"end":239.565,"sentiment":"neutral","sentiment_score":0.17784418165683746},{"text":"11AM sounds good.","start":240.585,"end":242.105,"sentiment":"positive","sentiment_score":0.3849034011363983},{"text":"Now what I will do is I will send you a confirmation email.","start":242.105,"end":245.565,"sentiment":"neutral","sentiment_score":0.26708681652179134}],"sentiment":"neutral","sentiment_score":0.2755494796567493,"num_words":27,"start":233.30501,"end":245.565},{"sentences":[{"text":"I I'll send it today, but I don't know what time, but you'll get it before close of business tonight, or you'll definitely have it by by nine tomorrow morning.","start":247.38,"end":260.82498,"sentiment":"neutral","sentiment_score":0.21905269746979078},{"text":"It depends on what we do with my grandson.","start":260.82498,"end":262.845,"sentiment":"neutral","sentiment_score":0.0921422400408321},{"text":"Because when you when you are looking after grandchildren, it's a whole new kettle of fish.","start":263.785,"end":270.365,"sentiment":"neutral","sentiment_score":0.051461942261084914},{"text":"Do you have any children?","start":270.585,"end":271.725,"sentiment":"neutral","sentiment_score":-0.018205519393086435},{"text":"Sorry?","start":272.745,"end":273.245,"sentiment":"neutral","sentiment_score":-0.048241935670375824}],"sentiment":"neutral","sentiment_score":0.13254069881971742,"num_words":61,"start":247.38,"end":273.245},{"sentences":[{"text":"No children.","start":273.945,"end":274.76498,"sentiment":"neutral","sentiment_score":-0.1610872820019722},{"text":"Okay.","start":276.18002,"end":276.68002,"sentiment":"neutral","sentiment_score":-0.057998061180114746},{"text":"What can I say?","start":278.90002,"end":280.04,"sentiment":"neutral","sentiment_score":-0.10051017627120018},{"text":"Okay.","start":281.86002,"end":282.36002,"sentiment":"neutral","sentiment_score":-0.01053423434495926},{"text":"Remember me when you have children, mate.","start":282.82,"end":284.92,"sentiment":"neutral","sentiment_score":-0.021579465961882045}],"sentiment":"neutral","sentiment_score":-0.06292025508979956,"num_words":15,"start":273.945,"end":284.92},{"sentences":[{"text":"So sorry?","start":286.02002,"end":288.28,"sentiment":"neutral","sentiment_score":-0.0076163150370121},{"text":"Okay.","start":289.94,"end":290.44,"sentiment":"neutral","sentiment_score":0.02673386782407761},{"text":"Okay.","start":291.605,"end":292.105,"sentiment":"neutral","sentiment_score":0.031110407784581184},{"text":"Oh, god.","start":292.565,"end":293.385,"sentiment":"neutral","sentiment_score":-0.020572016015648842},{"text":"I'm trying to find a pen that works.","start":294.96503,"end":296.74503,"sentiment":"neutral","sentiment_score":-0.05104268901050091}],"sentiment":"neutral","sentiment_score":-0.02906242132719074,"num_words":14,"start":286.02002,"end":296.74503},{"sentences":[{"text":"I've got that many pens.","start":297.125,"end":298.42502,"sentiment":"neutral","sentiment_score":-0.16479663848876952},{"text":"Getting too old.","start":300.725,"end":301.52502,"sentiment":"neutral","sentiment_score":-0.29935914278030396},{"text":"So thank you for that, and thank you for your patience.","start":301.52502,"end":303.78,"sentiment":"neutral","sentiment_score":0.1570133292539553},{"text":"Look.","start":304.58,"end":304.74,"sentiment":"neutral","sentiment_score":0.05127178132534027},{"text":"I'll I'll write you in the link, Mark.","start":304.74,"end":306.66,"sentiment":"neutral","sentiment_score":0.059799883514642715}],"sentiment":"neutral","sentiment_score":0.01909845894468682,"num_words":28,"start":297.125,"end":306.66},{"sentences":[{"text":"I won't put you on the phone.","start":306.66,"end":307.86,"sentiment":"neutral","sentiment_score":0.013772462627717428},{"text":"So it's 11:00 tomorrow.","start":307.86,"end":309.46,"sentiment":"neutral","sentiment_score":0.052740310318768024},{"text":"I'll send an email to confirm.","start":309.46,"end":311.4,"sentiment":"neutral","sentiment_score":0.0890310766796271},{"text":"Okay.","start":312.34,"end":312.84,"sentiment":"neutral","sentiment_score":0.08312290906906128},{"text":"Now yep.","start":314.82,"end":317.175,"sentiment":"neutral","sentiment_score":0.12114766240119934}],"sentiment":"neutral","sentiment_score":0.058348658680915835,"num_words":20,"start":306.66,"end":317.175},{"sentences":[{"text":"And also, can you please send me an invoice of how you want us to pay, or do we do that after the job?","start":317.175,"end":324.155,"sentiment":"neutral","sentiment_score":0.08140137217318018},{"text":"Okay.","start":334.08,"end":334.24,"sentiment":"neutral","sentiment_score":0.0775284469127655},{"text":"Alright.","start":334.24,"end":334.74,"sentiment":"neutral","sentiment_score":0.12521134316921234},{"text":"No worries.","start":334.8,"end":335.62,"sentiment":"neutral","sentiment_score":0.1264904886484146},{"text":"Alright.","start":336.08,"end":336.58,"sentiment":"neutral","sentiment_score":0.1936819553375244}],"sentiment":"neutral","sentiment_score":0.08975985016802261,"num_words":29,"start":317.175,"end":336.58},{"sentences":[{"text":"Now I can yep.","start":336.8,"end":338.97998,"sentiment":"neutral","sentiment_score":0.17248602956533432},{"text":"So it's eleven o'clock tomorrow.","start":339.03998,"end":340.74,"sentiment":"neutral","sentiment_score":0.08643884658813476},{"text":"Alright.","start":341.75998,"end":342.0,"sentiment":"neutral","sentiment_score":0.14221855998039246},{"text":"So I'll speak at 11:00 tomorrow.","start":342.0,"end":344.0,"sentiment":"neutral","sentiment_score":0.10289601981639862},{"text":"Have you got the address?","start":344.0,"end":344.955,"sentiment":"neutral","sentiment_score":0.03993421196937561}],"sentiment":"neutral","sentiment_score":0.09911448047274635,"num_words":21,"start":336.8,"end":344.955},{"sentences":[{"text":"Do you wanna put that on?","start":345.91498,"end":347.29498,"sentiment":"neutral","sentiment_score":0.033668525206545986},{"text":"Yeah.","start":350.955,"end":351.19498,"sentiment":"neutral","sentiment_score":0.013183051720261574},{"text":"We we have to be there at the facility.","start":351.19498,"end":353.69498,"sentiment":"neutral","sentiment_score":0.006200268243749936},{"text":"We have to be at the office.","start":353.995,"end":355.375,"sentiment":"neutral","sentiment_score":0.004792784074587482},{"text":"I want you to do the whole thing.","start":357.31998,"end":359.24,"sentiment":"neutral","sentiment_score":0.04602756956592202}],"sentiment":"neutral","sentiment_score":0.021702150393637917,"num_words":31,"start":345.91498,"end":359.24},{"sentences":[{"text":"I want you to check it out.","start":359.24,"end":360.75998,"sentiment":"neutral","sentiment_score":0.0638862241591726},{"text":"I want you to write your report and all the rest of it.","start":360.75998,"end":364.3,"sentiment":"neutral","sentiment_score":0.05677573096293669},{"text":"Can you do that tomorrow?","start":365.88,"end":367.18,"sentiment":"neutral","sentiment_score":0.0373844001442194},{"text":"Or Say that again, please.","start":367.31998,"end":401.975,"sentiment":"neutral","sentiment_score":0.017661869153380395},{"text":"Okay.","start":408.915,"end":409.415,"sentiment":"neutral","sentiment_score":0.039654381573200226}],"sentiment":"neutral","sentiment_score":0.04839270321592208,"num_words":31,"start":359.24,"end":409.415},{"sentences":[{"text":"Okay.","start":415.44,"end":415.84,"sentiment":"neutral","sentiment_score":0.09791111946105956},{"text":"And that will yep.","start":415.84,"end":420.18,"sentiment":"neutral","sentiment_score":0.10039120353758335},{"text":"Yep.","start":424.215,"end":424.715,"sentiment":"neutral","sentiment_score":0.05758179724216461},{"text":"I'll do all that.","start":426.135,"end":427.275,"sentiment":"neutral","sentiment_score":0.07086850702762604},{"text":"Now how will this work?","start":428.455,"end":430.955,"sentiment":"neutral","sentiment_score":0.06405351012945175}],"sentiment":"neutral","sentiment_score":0.0773866206407547,"num_words":15,"start":415.44,"end":430.955},{"sentences":[{"text":"So you will go in there, you'll check the equipment, and will you give us a quote or what what happens?","start":431.01498,"end":438.635,"sentiment":"neutral","sentiment_score":0.03145866122628961},{"text":"Okay.","start":443.30002,"end":443.62,"sentiment":"neutral","sentiment_score":0.09506628662347794},{"text":"So that's fine.","start":443.62,"end":444.9,"sentiment":"neutral","sentiment_score":0.13811845580736795},{"text":"Okay.","start":444.9,"end":445.4,"sentiment":"neutral","sentiment_score":0.1106976568698883},{"text":"Not a problem.","start":445.54,"end":446.36002,"sentiment":"neutral","sentiment_score":0.12648390730222067}],"sentiment":"neutral","sentiment_score":0.0572483765025591,"num_words":29,"start":431.01498,"end":446.36002},{"sentences":[{"text":"So if you can send me an invoice or whatever you wanna do, I can make the payment.","start":446.5,"end":450.92,"sentiment":"neutral","sentiment_score":0.10641245254211956},{"text":"And we'll see you at along with Harry at 11:00 tomorrow.","start":451.995,"end":456.255,"sentiment":"neutral","sentiment_score":0.10151461985978213},{"text":"Yep.","start":458.95502,"end":459.45502,"sentiment":"neutral","sentiment_score":0.14816628396511078},{"text":"Okay.","start":463.21494,"end":463.71494,"sentiment":"neutral","sentiment_score":0.08973219990730286},{"text":"Alright.","start":464.57492,"end":465.05493,"sentiment":"neutral","sentiment_score":0.16903792321681976}],"sentiment":"neutral","sentiment_score":0.1074694178532809,"num_words":32,"start":446.5,"end":465.05493},{"sentences":[{"text":"No worries.","start":465.05493,"end":465.77493,"sentiment":"neutral","sentiment_score":0.2356323078274727},{"text":"Thank you for that.","start":465.77493,"end":466.7549,"sentiment":"positive","sentiment_score":0.49127019196748734},{"text":"Okay.","start":466.89493,"end":467.39493,"sentiment":"neutral","sentiment_score":0.23434960842132568},{"text":"See you for no rest.","start":467.85492,"end":468.99493,"sentiment":"neutral","sentiment_score":0.16360086649656297},{"text":"Okay.","start":469.29492,"end":469.77493,"sentiment":"neutral","sentiment_score":0.05593889579176903}],"sentiment":"neutral","sentiment_score":0.2726644784785234,"num_words":13,"start":465.05493,"end":469.77493},{"sentences":[{"text":"Bye.","start":469.77493,"end":470.27493,"sentiment":"neutral","sentiment_score":0.2884424924850464}],"sentiment":"neutral","sentiment_score":0.2884424924850464,"num_words":1,"start":469.77493,"end":470.27493}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Good morning, Ross. It's Nick Cook from Manus from HEPA. How are you?\n\nChannel 0: I'm very well. How are you, man?\n\nChannel 1: Sorry?\n\nChannel 0: How are you?\n\nChannel 1: I'm good. Thank you, Ross. How's yourself?\n\nChannel 0: That's great.\n\nChannel 1: Ross, we've decided to go ahead and do the get the get the work done. I just need to work\n\nChannel 0: Mhmm.\n\nChannel 1: out how we're gonna pay you. And also, I'll try and you can come by, and I'll have to open up the office for you, and you can check the equipment.\n\nChannel 0: K. Give me a second. So, Matt, what I'll do, I'll proceed. Mhmm. Yep.\n\nGo ahead.\n\nChannel 1: Sorry. Say that say that again, please. I've got my grandson here, and he's arguing with his nanny. So let me just go to another room. Hold on.\n\nChannel 0: So k.\n\nChannel 1: Okay. Alright. Just hold on. Okay. I can hear you now.\n\nAlright. Yep. Yeah. So I just need you to tell me when you're available, and I can go and meet you at the office, and you can check the equipments out and everything else.\n\nChannel 0: When we are available?\n\nChannel 1: When when you're available. Yes.\n\nChannel 0: Let me check my calendar. So do you wanna meet? Like\n\nChannel 1: I would have to go go in the office because the office is it's not a fully it doesn't operate all the time. It's\n\nChannel 0: mhmm.\n\nChannel 1: where we have our meetings. So we're a volunteer organization, and we meet at night. So I need to be at the office when you're at the office.\n\nChannel 0: Okay. Yeah. Like, checking my calendar. Today, what time are you available?\n\nChannel 1: Tomorrow. I'm not\n\nChannel 0: Mhmm.\n\nChannel 1: available\n\nChannel 0: Today.\n\nChannel 1: today,\n\nChannel 0: Today. Today.\n\nChannel 1: but I can't\n\nChannel 0: Mhmm.\n\nChannel 1: make it today. We've got the grandson. But I'm just let\n\nChannel 0: Oh, okay.\n\nChannel 1: me check with my partner about Tuesday. Just hold on, please.\n\nChannel 0: Uh-huh. Alright.\n\nChannel 1: Anna? Sorry. One second. What time are you available on what what time is the doctor's appointment on Tuesday tomorrow? Fifteen.\n\nAlright. So anytime after twelve. You you can take the car. You can remove Okay. You're there, Ross?\n\nChannel 0: Yep.\n\nChannel 1: Ross, can you hear me? Yeah. I'm\n\nChannel 0: I\n\nChannel 1: free\n\nChannel 0: can.\n\nChannel 1: on Tuesday all day, so you give me a time that suits you.\n\nChannel 0: Tuesday.\n\nChannel 1: Tomorrow.\n\nChannel 0: Tuesday. Tomorrow. Tomorrow,\n\nChannel 1: Yes.\n\nChannel 0: sixteen. Yep. How about 11AM?\n\nChannel 1: 11AM is nice. I will okay. Let me write that\n\nChannel 0: Sounds\n\nChannel 1: down.\n\nChannel 0: good. 11AM?\n\nChannel 1: 11AM sounds good. Now what I will do is I will send you a confirmation email. I I'll send it today, but I don't know what time, but you'll get it before close of business tonight, or you'll definitely have it by by nine tomorrow morning. It depends on what we do with my grandson. Because when you when you are looking after grandchildren, it's a whole new\n\nChannel 0: Right.\n\nChannel 1: kettle of fish.\n\nChannel 0: Mhmm.\n\nChannel 1: Do you have any children?\n\nChannel 0: Right.\n\nChannel 1: Sorry?\n\nChannel 0: Nope.\n\nChannel 1: No children.\n\nChannel 0: No. I don't.\n\nChannel 1: Okay.\n\nChannel 0: Not\n\nChannel 1: What can I say?\n\nChannel 0: yet.\n\nChannel 1: Okay. Remember me when you have children, mate.\n\nChannel 0: Definitely.\n\nChannel 1: So\n\nChannel 0: Definitely.\n\nChannel 1: sorry?\n\nChannel 0: Yep.\n\nChannel 1: Okay.\n\nChannel 0: Definitely.\n\nChannel 1: Okay. Oh, god. I'm trying to find a pen that works. I've got that many pens. Getting too old.\n\nSo thank you for that, and thank you for your patience. Look. I'll I'll\n\nChannel 0: No worries,\n\nChannel 1: write you\n\nChannel 0: man.\n\nChannel 1: in the link, Mark. I won't put you on the phone. So it's 11:00 tomorrow.\n\nChannel 0: Mhmm.\n\nChannel 1: I'll send an email to confirm. Okay.\n\nChannel 0: Mhmm. Sure. Definitely. Do let me know, and\n\nChannel 1: Now\n\nChannel 0: we'll set up a meeting.\n\nChannel 1: yep. And also, can you please send me an invoice of how you want us to pay, or do we do that after the job?\n\nChannel 0: We'll to we'll first go through the meeting. We'll go through the requirements. We will discuss, and I can send you the invoice. Mhmm.\n\nChannel 1: Okay. Alright. No worries. Alright. Now I can yep.\n\nSo it's eleven\n\nChannel 0: Mhmm.\n\nChannel 1: o'clock\n\nChannel 0: Yep.\n\nChannel 1: tomorrow.\n\nChannel 0: Go ahead.\n\nChannel 1: Alright.\n\nChannel 0: Yep.\n\nChannel 1: So I'll\n\nChannel 0: Definitely.\n\nChannel 1: speak at 11:00 tomorrow. Have you got the address? Do you wanna put that on?\n\nChannel 0: So you want a face to face meeting?\n\nChannel 1: Yeah. We we have to be there at the facility. We have to be at the office.\n\nChannel 0: Okay.\n\nChannel 1: I want you\n\nChannel 0: Okay.\n\nChannel 1: to do\n\nChannel 0: Okay.\n\nChannel 1: the whole\n\nChannel 0: Okay.\n\nChannel 1: thing. I want you to check it out. I want you to write your report and all the rest of it. Can you do that tomorrow? Or\n\nChannel 0: One second. One second. One second. I Just confirming. The Harry, he's a director.\n\nHe will be you know?\n\nChannel 1: Say that again, please.\n\nChannel 0: Harry, he's the director of take home, so he will be leading this. Mhmm.\n\nChannel 1: Okay.\n\nChannel 0: So just check again. His calendar. Yep. He's available tomorrow 11AM for a face to face meetup.\n\nChannel 1: Okay.\n\nChannel 0: So\n\nChannel 1: And that\n\nChannel 0: you\n\nChannel 1: will\n\nChannel 0: can email with email me with the confirmation.\n\nChannel 1: yep.\n\nChannel 0: And along with the address\n\nChannel 1: Yep.\n\nChannel 0: as well,\n\nChannel 1: I'll do all\n\nChannel 0: may\n\nChannel 1: that.\n\nChannel 0: yep. Mhmm.\n\nChannel 1: Now how will this work? So you will go in there, you'll check the equipment, and will\n\nChannel 0: Mhmm.\n\nChannel 1: you give us\n\nChannel 0: Right.\n\nChannel 1: a quote or what what happens?\n\nChannel 0: Quote, if you can see, we have already provided you with the quote. Right?\n\nChannel 1: Okay. So that's fine. Okay. Not a problem.\n\nChannel 0: Mhmm.\n\nChannel 1: So if you can send me an invoice or whatever you wanna do, I can make the payment.\n\nChannel 0: Mhmm.\n\nChannel 1: And we'll see you at along with Harry at 11:00 tomorrow.\n\nChannel 0: Tomorrow 11AM. Done. Done. Done.\n\nChannel 1: Yep.\n\nChannel 0: No worries. We'll share you the invoice as well today itself, and do let me know the confirmation\n\nChannel 1: Okay.\n\nChannel 0: email.\n\nChannel 1: Alright.\n\nChannel 0: Alright.\n\nChannel 1: No worries. Thank you for that. Okay.\n\nChannel 0: Alright. No worries,\n\nChannel 1: See you for\n\nChannel 0: mate.\n\nChannel 1: no\n\nChannel 0: Cheers.\n\nChannel 1: rest.\n\nChannel 0: See\n\nChannel 1: Okay.\n\nChannel 0: you tomorrow.\n\nChannel 1: Bye.\n\nChannel 0: Yep. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.03691362589597702}],"sentiment":"neutral","sentiment_score":0.03691362589597702,"channel":0,"num_words":1,"start":1.8399999,"end":2.34},{"sentences":[{"text":"Good morning, Ross.","start":3.36,"end":4.08,"sentiment":"positive","sentiment_score":0.3517207105954488},{"text":"It's Nick Cook from Manus from HEPA.","start":4.08,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.24682465408529555},{"text":"How are you?","start":5.8399997,"end":6.66,"sentiment":"neutral","sentiment_score":0.21940398216247559}],"sentiment":"neutral","sentiment_score":0.26470358899006474,"channel":1,"num_words":13,"start":3.36,"end":6.66},{"sentences":[{"text":"I'm very well.","start":8.08,"end":8.8,"sentiment":"positive","sentiment_score":0.49622561534245807},{"text":"How are you, 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Nick asks for Ross to come by and check the equipment and offers to meet him at the office. They discuss the appointment time and the need for a face-to-face meeting. Nick confirms the appointment and sends an invoice for payment."},"intents":{"segments":[{"text":"So I just need you to tell me when you're available, and I can go and meet you at the office, and you can check the equipments out and everything else. When we are available?","start_word":146,"end_word":180,"intents":[{"intent":"Schedule meeting","confidence_score":0.38995448}]},{"text":"What time are you available on what what time is the doctor's appointment on Tuesday tomorrow? Fifteen.","start_word":306,"end_word":322,"intents":[{"intent":"Schedule appointment","confidence_score":0.3404391}]},{"text":"So you want a face to face meeting? 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Thank you, Ross.","start_word":25,"end_word":29,"sentiment":"positive","sentiment_score":0.5002215504646301},{"text":"How's yourself?","start_word":30,"end_word":31,"sentiment":"neutral","sentiment_score":0.23479557037353516},{"text":"That's great.","start_word":32,"end_word":33,"sentiment":"positive","sentiment_score":0.6941022872924805},{"text":"Ross, we've decided to go ahead and do the get the get the work done. I just need to work Mhmm. out how we're gonna pay you. And also, I'll try and you can come by, and I'll have to open up the office for you, and you can check the equipment. K. Give me a second. So, Matt, what I'll do, I'll proceed. Mhmm. Yep. Go ahead. Sorry. Say that say that again, please. I've got my grandson here, and he's arguing with his nanny. So let me just go to another room. Hold on. So k. Okay. Alright. Just hold on. Okay. I can hear you now. Alright. Yep. Yeah. So I just need you to tell me when you're available, and I can go and meet you at the office, and you can check the equipments out and everything else. When we are available? When when you're available. Yes. Let me check my calendar. So do you wanna meet? Like I would have to go go in the office because the office is it's not a fully it doesn't operate all the time. It's mhmm. where we have our meetings. So we're a volunteer organization, and we meet at night. So I need to be at the office when you're at the office. Okay. Yeah. Like, checking my calendar. Today, what time are you available? Tomorrow. I'm not Mhmm. available Today. today, Today. Today. but I can't Mhmm. make it today. We've got the grandson. But I'm just let Oh, okay. me check with my partner about Tuesday. Just hold on, please. Uh-huh. Alright. Anna? Sorry. One second. What time are you available on what what time is the doctor's appointment on Tuesday tomorrow? Fifteen. Alright. So anytime after twelve. You you can take the car. You can remove Okay. You're there, Ross? Yep. Ross, can you hear me? Yeah. I'm I free can. on Tuesday all day, so you give me a time that suits you. Tuesday. Tomorrow. Tuesday. Tomorrow. Tomorrow, Yes. sixteen. Yep. How about 11AM?","start_word":34,"end_word":374,"sentiment":"neutral","sentiment_score":-0.001889292718815314},{"text":"11AM is nice.","start_word":375,"end_word":377,"sentiment":"positive","sentiment_score":0.3681508004665375},{"text":"I will okay. Let me write that Sounds down. good. 11AM?","start_word":378,"end_word":388,"sentiment":"neutral","sentiment_score":0.22192099690437317},{"text":"11AM sounds good.","start_word":389,"end_word":391,"sentiment":"positive","sentiment_score":0.3705194890499115},{"text":"Now what I will do is I will send you a confirmation email. I I'll send it today, but I don't know what time, but you'll get it before close of business tonight, or you'll definitely have it by by nine tomorrow morning. It depends on what we do with my grandson. Because when you when you are looking after grandchildren, it's a whole new Right. kettle of fish. Mhmm. Do you have any children? Right. Sorry? Nope. No children. No. I don't. Okay. Not What can I say? yet. Okay. Remember me when you have children, mate. Definitely. So Definitely. sorry? Yep. Okay. Definitely. Okay. Oh, god. I'm trying to find a pen that works. I've got that many pens. Getting too old. So thank you for that, and thank you for your patience. Look. I'll I'll No worries, write you man. in the link, Mark. I won't put you on the phone. So it's 11:00 tomorrow. Mhmm. I'll send an email to confirm. Okay. Mhmm. Sure. Definitely. Do let me know, and Now we'll set up a meeting. yep. And also, can you please send me an invoice of how you want us to pay, or do we do that after the job? We'll to we'll first go through the meeting. We'll go through the requirements. We will discuss, and I can send you the invoice. Mhmm. Okay. Alright. No worries. Alright. Now I can yep. So it's eleven Mhmm. o'clock Yep. tomorrow. Go ahead. Alright. Yep. So I'll Definitely. speak at 11:00 tomorrow. Have you got the address? Do you wanna put that on? So you want a face to face meeting? Yeah. We we have to be there at the facility. We have to be at the office. Okay. I want you Okay. to do Okay. the whole Okay. thing. I want you to check it out. I want you to write your report and all the rest of it. Can you do that tomorrow? Or One second. One second. One second. I Just confirming. The Harry, he's a director. He will be you know? Say that again, please. Harry, he's the director of take home, so he will be leading this. Mhmm. Okay. So just check again. His calendar. Yep. He's available tomorrow 11AM for a face to face meetup. Okay. So And that you will can email with email me with the confirmation. yep. And along with the address Yep. as well, I'll do all may that. yep. Mhmm. Now how will this work? 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