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Erin? No way to there's no error in here. What what company are you after? Yeah.\n\nNo. Everyone keeps ringing up for Michael, and he no longer has his phone. So I work somewhere else. Yeah. I've been given this number.\n\nOh, you're not to know, but, yeah, I get a call every day for this. So whoever you're after doesn't have this phone. Great. Thank you. 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Good day, Tia. I'm I'm trying to get a hold of Eric.\n\nChannel 1: Erin?\n\nChannel 0: Yeah. That's right.\n\nChannel 1: No way to there's no error in here.\n\nChannel 0: Okay.\n\nChannel 1: What what company are you after?\n\nChannel 0: Yeah. I I was I I was trying to reach a Eugene Solutions.\n\nChannel 1: Yeah. No. Everyone keeps ringing up for Michael, and he no longer has his phone. So I work\n\nChannel 0: Oh,\n\nChannel 1: somewhere\n\nChannel 0: yeah.\n\nChannel 1: else. Yeah. I've been given this number.\n\nChannel 0: Oh, I I'm really sorry.\n\nChannel 1: Oh,\n\nChannel 0: Well\n\nChannel 1: you're not to know, but, yeah, I get a call every day for this. So whoever you're after doesn't have this phone.\n\nChannel 0: alright. Well, you won't be receiving any calls from us. I'll update our information. But thank you\n\nChannel 1: Great.\n\nChannel 0: for yeah. You have a great day. Take care.\n\nChannel 1: Thank you. 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you.","start":56.154877,"end":56.874878,"sentiment":"positive","sentiment_score":0.4238349199295044},{"text":"Bye.","start":56.874878,"end":57.374878,"sentiment":"neutral","sentiment_score":0.1903350055217743}],"sentiment":"positive","sentiment_score":0.3460016151269277,"channel":1,"num_words":3,"start":56.154877,"end":57.374878},{"sentences":[{"text":"Bye.","start":58.014874,"end":58.514874,"sentiment":"neutral","sentiment_score":0.07605859637260437}],"sentiment":"neutral","sentiment_score":0.07605859637260437,"channel":0,"num_words":1,"start":58.014874,"end":58.514874}]},"summary":{"result":"success","short":"The customer is trying to reach Eric at Eugene Solutions but is unable to reach them. The representative apologizes and informs the customer that they will update their information. The call ends with the representative thanking the customer and wishing them a good day."},"intents":{"segments":[{"text":"I'm I'm trying to get a hold of Eric. Erin? Yeah.","start_word":6,"end_word":16,"intents":[{"intent":"Contact eric","confidence_score":0.33129066}]},{"text":"I'll update our information. But thank you Great.","start_word":114,"end_word":121,"intents":[{"intent":"Update information","confidence_score":0.53057176}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.12887704372406006},{"text":"Good day, Tia.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.4253832697868347},{"text":"I'm I'm trying to get a hold of Eric. Erin? Yeah. That's right. No way to there's no error in here. Okay. What what company are you after? Yeah. I I was I I was trying to reach a Eugene Solutions. Yeah. No.","start_word":6,"end_word":48,"sentiment":"neutral","sentiment_score":0.0009169867844320834},{"text":"Everyone keeps ringing up for Michael, and he no longer has his phone.","start_word":49,"end_word":61,"sentiment":"negative","sentiment_score":-0.35841402411460876},{"text":"So I work Oh, somewhere yeah. else. Yeah. I've been given this number. Oh, I I'm really sorry. Oh, Well you're not to know, but, yeah, I get a call every day for this. So whoever you're after doesn't have this phone. alright. Well, you won't be receiving any calls from us. I'll update our information. But thank you Great.","start_word":62,"end_word":121,"sentiment":"neutral","sentiment_score":-0.16764689981937408},{"text":"for yeah. You have a great day. Take care. Thank you.","start_word":122,"end_word":132,"sentiment":"positive","sentiment_score":0.4729886054992676},{"text":"Bye. Bye.","start_word":133,"end_word":134,"sentiment":"neutral","sentiment_score":0.14618408679962158}],"average":{"sentiment":"neutral","sentiment_score":-0.049515970436060375}}}}