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for calling Securitas. Please select from the following menu options. For sales or account inquiries, please press 1. For electronic security inquiries, please press 2. To book a guard service or to follow-up an existing booking, please press 3.\n\nFor the twenty four hour Securitas operation center, please press 4. If you are a Securitas guard, please press 5. For Pinkerton Consulting and Investigations, please press 6. 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Please select from the following menu options. For sales or account inquiries, please press 1. For electronic security inquiries, please press 2. To book a guard service or to follow-up an existing booking, please press 3.\n\nFor the twenty four hour Securitas operation center, please press 4. If you are a Securitas guard, please press 5. For Pinkerton Consulting and Investigations, please press 6. Thank you for calling securitask.","paragraphs":[{"sentences":[{"text":"You for calling Securitas.","start":0.16,"end":1.46,"sentiment":"neutral","sentiment_score":0.1471561174839735},{"text":"Please select from the following menu options.","start":1.8399999,"end":4.26,"sentiment":"neutral","sentiment_score":0.04919414381895747},{"text":"For sales or account inquiries, please press 1.","start":4.56,"end":7.7,"sentiment":"neutral","sentiment_score":0.01621227210853249},{"text":"For electronic security inquiries, please press 2.","start":7.9199996,"end":11.139999,"sentiment":"neutral","sentiment_score":0.011584945289152009},{"text":"To book a guard service or to follow-up an existing booking, please press 3.","start":11.36,"end":15.78,"sentiment":"neutral","sentiment_score":0.01507657380508525}],"sentiment":"neutral","sentiment_score":0.033871207595802845,"channel":1,"num_words":40,"start":0.16,"end":15.78},{"sentences":[{"text":"For the twenty four hour Securitas operation center, please press 4.","start":16.095,"end":20.355,"sentiment":"neutral","sentiment_score":0.02235348675061356},{"text":"If you are a Securitas guard, please press 5.","start":20.735,"end":23.955,"sentiment":"neutral","sentiment_score":-0.0033814508674873244},{"text":"For Pinkerton Consulting and Investigations, please press 6.","start":24.240938,"end":28.100939,"sentiment":"neutral","sentiment_score":0.010278034955263138},{"text":"Thank you for calling securitask.","start":31.600939,"end":32.975937,"sentiment":"positive","sentiment_score":0.553484308719635}],"sentiment":"neutral","sentiment_score":0.09288185211180737,"channel":1,"num_words":33,"start":16.095,"end":32.975937}]},"summary":{"result":"success","short":"The customer called Securitas and was given menu options to select from. They were instructed to press a number depending on their inquiry, such as sales or account inquiries, to book a guard service or follow up an existing booking, or to press a number depending on the type of inquiry. The call ended with the customer being thanked for calling Securitask."},"intents":{"segments":[{"text":"Please select from the following menu options. For sales or account inquiries, please press 1. For electronic security inquiries, please press 2. To book a guard service or to follow-up an existing booking, please press 3. For the twenty four hour Securitas operation center, please press 4. If you are a Securitas guard, please press 5. For Pinkerton Consulting and Investigations, please press 6. Thank you for calling securitask.","start_word":4,"end_word":72,"intents":[{"intent":"Guide callers through menu","confidence_score":0.017993325}]}]},"sentiments":{"segments":[{"text":"You for calling Securitas. Please select from the following menu options. 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