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If you could please give me a callback, 130160796, that would be great.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.0857650488615036},{"text":"Hi, Danielle.","start":3.6799998,"end":4.58,"sentiment":"neutral","sentiment_score":0.10444190725684166},{"text":"Larissa from Oakview Financial.","start":4.72,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.11554748192429543},{"text":"I was just giving you a call to touch base and have a discussion today with regards to your account.","start":6.8799996,"end":13.059999,"sentiment":"neutral","sentiment_score":0.13279354497790335},{"text":"I know that you spoke with my colleague, Jordan, about a week ago, to schedule this one in.","start":13.224999,"end":18.845,"sentiment":"neutral","sentiment_score":0.1049061059537861}],"sentiment":"neutral","sentiment_score":0.11780043550663524,"num_words":45,"start":2.8799999,"end":18.845},{"sentences":[{"text":"I'm the head of financial advice here at Oakview, and, I was just wanting to ultimately run through where your account sits and, see if there's any changes that we can make, advice that we can look into to ensure that we're on track to meet your goals for retirement, for financial, wealth generation, and and what ultimately we can do on with regards to your circumstances.","start":19.384998,"end":42.145,"sentiment":"neutral","sentiment_score":0.2505490557471318},{"text":"If you could please give me a callback, 130160796, that would be great.","start":42.525,"end":48.145,"sentiment":"positive","sentiment_score":0.4322535991668701}],"sentiment":"neutral","sentiment_score":0.28007604405283926,"num_words":80,"start":19.384998,"end":48.145}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. Hi, Danielle. Larissa from Oakview Financial. I was just giving you a call to touch base and have a discussion today with regards to your account. I know that you spoke with my colleague, Jordan, about a week ago, to schedule this one in.\n\nI'm the head of financial advice here at Oakview, and, I was just wanting to ultimately run through where your account sits and, see if there's any changes that we can make, advice that we can look into to ensure that we're on track to meet your goals for retirement, for financial, wealth generation, and and what ultimately we can do on with regards to your circumstances. If you could please give me a callback, 130160796, that would be great.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.0857650488615036},{"text":"Hi, Danielle.","start":3.6799998,"end":4.58,"sentiment":"neutral","sentiment_score":0.10444190725684166},{"text":"Larissa from Oakview Financial.","start":4.72,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.11554748192429543},{"text":"I was just giving you a call to touch base and have a discussion today with regards to your account.","start":6.8799996,"end":13.059999,"sentiment":"neutral","sentiment_score":0.13279354497790335},{"text":"I know that you spoke with my colleague, Jordan, about a week ago, to schedule this one in.","start":13.224999,"end":18.845,"sentiment":"neutral","sentiment_score":0.1049061059537861}],"sentiment":"neutral","sentiment_score":0.11780043550663524,"channel":0,"num_words":45,"start":2.8799999,"end":18.845},{"sentences":[{"text":"I'm the head of financial advice here at Oakview, and, I was just wanting to ultimately run through where your account sits and, see if there's any changes that we can make, advice that we can look into to ensure that we're on track to meet your goals for retirement, for financial, wealth generation, and and what ultimately we can do on with regards to your circumstances.","start":19.384998,"end":42.145,"sentiment":"neutral","sentiment_score":0.2505490557471318},{"text":"If you could please give me a callback, 130160796, that would be great.","start":42.525,"end":48.145,"sentiment":"positive","sentiment_score":0.4322535991668701}],"sentiment":"neutral","sentiment_score":0.28007604405283926,"channel":0,"num_words":80,"start":19.384998,"end":48.145}]},"summary":{"result":"success","short":"Larissa from Oakview Financial is calling Danielle to discuss his account and see if there are any updates that could help him meet his retirement goals and financial goals. Larissa is the head of financial advice at Oakview and wants to discuss any potential changes that could help him achieve his retirement goals. Danielle was previously speaking with Jordan, but she is the head of financial advice. Larissa requests Danielle to call her back to discuss further."},"intents":{"segments":[{"text":"I was just giving you a call to touch base and have a discussion today with regards to your account.","start_word":7,"end_word":26,"intents":[{"intent":"Discuss account status and discuss","confidence_score":0.00006205774}]}]},"sentiments":{"segments":[{"text":"Hi. Hi, Danielle. Larissa from Oakview Financial. I was just giving you a call to touch base and have a discussion today with regards to your account. I know that you spoke with my colleague, Jordan, about a week ago, to schedule this one in. I'm the head of financial advice here at Oakview, and, I was just wanting to ultimately run through where your account sits and, see if there's any changes that we can make, advice that we can look into to ensure that we're on track to meet your goals for retirement, for financial, wealth generation, and and what ultimately we can do on with regards to your circumstances.","start_word":0,"end_word":111,"sentiment":"neutral","sentiment_score":0.189946249127388},{"text":"If you could please give me a callback, 130160796, that would be great.","start_word":112,"end_word":124,"sentiment":"positive","sentiment_score":0.4366998672485352}],"average":{"sentiment":"neutral","sentiment_score":0.22003815813762387}}}}