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Morning, Nick. It's Ross with Techcom. How's it going over there, ma'am? It's Ross with Techcom Systems.\n\nMhmm. Mhmm. Alright. Yep. We will be able to do that.\n\nSo, Nick Mhmm. Yep. Go ahead. Mhmm. Alright.\n\nMhmm. Yep. Sure. That would be great if you can send me the details you are after, the requirements, and, yeah, we'll go through it and send in through to, like, the code for you. You can send it through sales@techhomesystems.com dot a u.\n\nSales sales with s at tech homesystemscompanyname.com.au. Tech home systems systemswiths.com.au. Mhmm. Sure. Ross, r o s s.\n\nAlright, Nick. Sorry. Come again? No worries. We'll go through the word document.\n\nIf I have any issues, we'll give you a ring, and then we can discuss. Alright. Mhmm. Okay. Got you, man.\n\nSure. No worries. Thanks, mate. Mhmm. Alright.\n\nGot you, mate. No worries. Well done. Cheers. 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Hello. Nick speaking. Hello? Not too bad, mate. Not too bad. What was your name again? Sorry. I'm Okay. Yeah. I called because I'm the state secretary for an organization called the HEPA Victoria, and I'd like to propose that you provide a formal quote for a HEPA Victoria to assess the current Zoom meeting environment at a HEPA House, identify and configure performance or reliability issues, recommend improvements or adjustments to optimize meeting quality, and develop a clear user friendly operational manual for HEPA Victoria volunteer and meeting hosts. So would you be able to do all that? Alright. Alright. Now what yes? Yep. I've got we've got an existing laptop, a television display, a sound system, and a microphone, and I've got about a a document about three pages long. Not very very point form about what we want. So I'm happy to email it to you, and I'm happy to meet with you at a HEPA house. Now so if I send you the email, would that be sufficient? And then we set up a time? Mhmm. Okay. Now what's your let me have a look at your I've got your email address up somewhere. It's oh, excuse me. It's good grief. I had it here a minute ago. Oh, is it techno systems dot com dot a u? Hello? App. Yep. Techno assist. Yep. Techno. Systems. Yep. And then dot com dot a u. Alright. And I address it to you? Or just how do you spell your name, please? That's it. Thank you very much, Ross. Okay. I'll be sending that in the next few minutes. Now do you want a formal letter attached to it, or are you just happy to see the documentation? Are you happy to see just the Word document, or do you want a formal letter attached to it? Okay. No worries. It's just a simple three and a half page document. But I can put it on letterhead or something if you like, but otherwise, I'll give it to you. If you need any more information, just send me a email, and I'll respond. Alright. Thank you very much, Ross. And if there's anything you're not happy with, let me know. We've got a timeline there, a time frame at the end of it. If you're not happy with the time frame, again, please let me know. Okay. Alright. Thank you very much, Ross. Okay. 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Hello. Nick speaking. Hello? Not too bad, mate.\n\nNot too bad. What was your name again? Sorry. I'm Okay. Yeah.\n\nI called because I'm the state secretary for an organization called the HEPA Victoria, and I'd like to propose that you provide a formal quote for a HEPA Victoria to assess the current Zoom meeting environment at a HEPA House, identify and configure performance or reliability issues, recommend improvements or adjustments to optimize meeting quality, and develop a clear user friendly operational manual for HEPA Victoria volunteer and meeting hosts. So would you be able to do all that? Alright. Alright. Now what yes?\n\nYep. I've got we've got an existing laptop, a television display, a sound system, and a microphone, and I've got about a a document about three pages long. Not very very point form about what we want. So I'm happy to email it to you, and I'm happy to meet with you at a HEPA house. Now so if I send you the email, would that be sufficient?\n\nAnd then we set up a time? Mhmm. Okay. Now what's your let me have a look at your I've got your email address up somewhere. It's oh, excuse me.\n\nIt's good grief. I had it here a minute ago. Oh, is it techno systems dot com dot a u? Hello? App.\n\nYep. Techno assist. Yep. Techno. Systems.\n\nYep. And then dot com dot a u. Alright. And I address it to you? Or just how do you spell your name, please?\n\nThat's it. Thank you very much, Ross. Okay. I'll be sending that in the next few minutes. Now do you want a formal letter attached to it, or are you just happy to see the documentation?\n\nAre you happy to see just the Word document, or do you want a formal letter attached to it? Okay. No worries. It's just a simple three and a half page document. But I can put it on letterhead or something if you like, but otherwise, I'll give it to you.\n\nIf you need any more information, just send me a email, and I'll respond. Alright. Thank you very much, Ross. And if there's anything you're not happy with, let me know. We've got a timeline there, a time frame at the end of it.\n\nIf you're not happy with the time frame, again, please let me know. Okay. Alright. Thank you very much, Ross. Okay.\n\nBye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.04910764470696449},{"text":"Hello.","start":0.71999997,"end":1.04,"sentiment":"neutral","sentiment_score":0.0336945578455925},{"text":"Nick speaking.","start":1.04,"end":1.86,"sentiment":"neutral","sentiment_score":0.021763219498097897},{"text":"Hello?","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.03144482523202896},{"text":"Not too bad, mate.","start":7.52,"end":8.4,"sentiment":"neutral","sentiment_score":0.18607437796890736}],"sentiment":"neutral","sentiment_score":0.10023010873960124,"num_words":9,"start":0.48,"end":8.4},{"sentences":[{"text":"Not too bad.","start":8.4,"end":8.8,"sentiment":"neutral","sentiment_score":0.11780500411987305},{"text":"What was your name 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long.","start":62.989998,"end":74.585,"sentiment":"neutral","sentiment_score":-0.016156052940560685},{"text":"Not very very point form about what we want.","start":75.285,"end":78.265,"sentiment":"negative","sentiment_score":-0.506548672914505},{"text":"So I'm happy to email it to you, and I'm happy to meet with you at a HEPA house.","start":78.725,"end":85.465,"sentiment":"positive","sentiment_score":0.37512050196528435},{"text":"Now so if I send you the email, would that be sufficient?","start":88.159996,"end":92.259995,"sentiment":"neutral","sentiment_score":0.16685037314891815}],"sentiment":"neutral","sentiment_score":0.0617577914678323,"num_words":68,"start":61.55,"end":92.259995},{"sentences":[{"text":"And then we set up a time?","start":92.32,"end":93.939995,"sentiment":"neutral","sentiment_score":0.12609401664563588},{"text":"Mhmm.","start":100.159996,"end":100.659996,"sentiment":"neutral","sentiment_score":0.2094414234161377},{"text":"Okay.","start":106.985,"end":107.485,"sentiment":"neutral","sentiment_score":0.05561581254005432},{"text":"Now what's your let me have a look at your I've got your email address up somewhere.","start":107.865,"end":112.285,"sentiment":"neutral","sentiment_score":-0.012079533883747096},{"text":"It's oh, excuse me.","start":113.145,"end":115.005,"sentiment":"neutral","sentiment_score":-0.3094464987516403}],"sentiment":"neutral","sentiment_score":-0.009847423951820625,"num_words":30,"start":92.32,"end":115.005},{"sentences":[{"text":"It's good grief.","start":116.21001,"end":117.75,"sentiment":"negative","sentiment_score":-0.37129605809847516},{"text":"I had it here a minute 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you?","start":151.44,"end":152.9,"sentiment":"neutral","sentiment_score":0.014556884455184141},{"text":"Or just how do you spell your name, please?","start":154.64,"end":157.515,"sentiment":"neutral","sentiment_score":0.011521720844838355}],"sentiment":"neutral","sentiment_score":0.012549396022222936,"num_words":24,"start":145.84,"end":157.515},{"sentences":[{"text":"That's it.","start":161.435,"end":161.995,"sentiment":"neutral","sentiment_score":0.07617487013339996},{"text":"Thank you very much, Ross.","start":161.995,"end":163.455,"sentiment":"positive","sentiment_score":0.658420991897583},{"text":"Okay.","start":163.515,"end":163.83499,"sentiment":"neutral","sentiment_score":0.3293071389198303},{"text":"I'll be sending that in the next few minutes.","start":163.83499,"end":166.635,"sentiment":"neutral","sentiment_score":0.17982608245478737},{"text":"Now do you want a formal letter attached to it, or are you just happy to see the documentation?","start":166.635,"end":170.495,"sentiment":"neutral","sentiment_score":0.07216373497718259}],"sentiment":"neutral","sentiment_score":0.18786965403705835,"num_words":36,"start":161.435,"end":170.495},{"sentences":[{"text":"Are you happy to see just the Word document, or do you want a formal letter attached to it?","start":173.77,"end":179.55,"sentiment":"neutral","sentiment_score":0.012970944180300361},{"text":"Okay.","start":186.055,"end":186.45499,"sentiment":"neutral","sentiment_score":0.061893850564956665},{"text":"No worries.","start":186.45499,"end":187.015,"sentiment":"neutral","sentiment_score":0.06892546266317368},{"text":"It's just a simple three and a half page document.","start":187.015,"end":191.275,"sentiment":"neutral","sentiment_score":0.04172471985220909},{"text":"But I can put it on letterhead or something if you like, but otherwise, I'll give it to you.","start":191.495,"end":196.375,"sentiment":"neutral","sentiment_score":0.05796120747139579}],"sentiment":"neutral","sentiment_score":0.03852358540775729,"num_words":51,"start":173.77,"end":196.375},{"sentences":[{"text":"If you need any more information, just send me a email, and I'll respond.","start":196.375,"end":201.58,"sentiment":"neutral","sentiment_score":0.04674885195813009},{"text":"Alright.","start":202.36,"end":202.84,"sentiment":"neutral","sentiment_score":0.12892259657382965},{"text":"Thank you very much, Ross.","start":202.84,"end":204.28,"sentiment":"neutral","sentiment_score":0.0981604091823101},{"text":"And if there's anything you're not happy with, let me know.","start":204.28,"end":207.66,"sentiment":"neutral","sentiment_score":-0.18806011212820356},{"text":"We've got a timeline there, a time frame at the end of it.","start":208.68,"end":212.6,"sentiment":"neutral","sentiment_score":-0.0843651329095547}],"sentiment":"neutral","sentiment_score":-0.042981804348528385,"num_words":44,"start":196.375,"end":212.6},{"sentences":[{"text":"If you're not happy with the time frame, again, please let me know.","start":212.6,"end":216.14,"sentiment":"neutral","sentiment_score":-0.16425930651334616},{"text":"Okay.","start":217.16095,"end":217.66095,"sentiment":"neutral","sentiment_score":0.06420157849788666},{"text":"Alright.","start":218.44095,"end":218.94095,"sentiment":"neutral","sentiment_score":0.23986612260341644},{"text":"Thank you very much, Ross.","start":219.00095,"end":220.36095,"sentiment":"positive","sentiment_score":0.4715282738208771},{"text":"Okay.","start":220.36095,"end":220.86095,"sentiment":"neutral","sentiment_score":0.17037497460842133}],"sentiment":"neutral","sentiment_score":0.03317681238764808,"num_words":21,"start":212.6,"end":220.86095},{"sentences":[{"text":"Bye.","start":220.92094,"end":221.42094,"sentiment":"neutral","sentiment_score":0.17743298411369324}],"sentiment":"neutral","sentiment_score":0.17743298411369324,"num_words":1,"start":220.92094,"end":221.42094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Yeah. Hello. Nick speaking. Hello?\n\nChannel 0: Hi. Morning, Nick. It's Ross with Techcom. How's it going over there, ma'am?\n\nChannel 1: Not too bad, mate. Not too bad. What was your name again? Sorry. I'm\n\nChannel 0: It's Ross with Techcom Systems.\n\nChannel 1: Okay. Yeah. I called because I'm the state secretary for an organization called the HEPA Victoria, and I'd\n\nChannel 0: Mhmm.\n\nChannel 1: like to propose that you provide a formal quote for a HEPA Victoria to assess the current Zoom meeting environment at a HEPA House, identify\n\nChannel 0: Mhmm.\n\nChannel 1: and configure performance or reliability issues, recommend improvements or adjustments to optimize meeting quality, and develop a clear user friendly operational manual for HEPA Victoria volunteer and meeting hosts. So\n\nChannel 0: Alright.\n\nChannel 1: would you be able to do all that?\n\nChannel 0: Yep. We will\n\nChannel 1: Alright.\n\nChannel 0: be able to do that.\n\nChannel 1: Alright.\n\nChannel 0: So,\n\nChannel 1: Now\n\nChannel 0: Nick\n\nChannel 1: what yes?\n\nChannel 0: Mhmm. Yep. Go ahead.\n\nChannel 1: Yep. I've got we've got an existing laptop, a television display, a sound system, and a microphone, and I've got about a a document about three pages long. Not very very point form about what we want.\n\nChannel 0: Mhmm.\n\nChannel 1: So I'm\n\nChannel 0: Alright.\n\nChannel 1: happy to email it to you, and\n\nChannel 0: Mhmm.\n\nChannel 1: I'm happy to meet with you at a HEPA house. Now so if I send you the email, would that be sufficient? And then we set up a time?\n\nChannel 0: Yep. Sure. That would be great if you can send me the details you are after,\n\nChannel 1: Mhmm.\n\nChannel 0: the requirements, and, yeah, we'll go through it and send in through to, like, the code for you.\n\nChannel 1: Okay. Now what's your let me have a look at your I've got your email address up somewhere. It's oh, excuse me. It's good grief. I had it here a minute ago.\n\nOh, is it techno systems dot com dot a u?\n\nChannel 0: You can send it through sales@techhomesystems.com\n\nChannel 1: Hello?\n\nChannel 0: dot a u. Sales sales\n\nChannel 1: App.\n\nChannel 0: with s\n\nChannel 1: Yep. Techno assist.\n\nChannel 0: at tech\n\nChannel 1: Yep.\n\nChannel 0: homesystemscompanyname.com.au.\n\nChannel 1: Techno. Systems.\n\nChannel 0: Tech home systems\n\nChannel 1: Yep.\n\nChannel 0: systemswiths.com.au.\n\nChannel 1: And then dot com dot a u. Alright. And I address it to you?\n\nChannel 0: Mhmm. Sure.\n\nChannel 1: Or just how do you spell your name, please?\n\nChannel 0: Ross, r o s s.\n\nChannel 1: That's it. Thank you very much, Ross. Okay. I'll be sending\n\nChannel 0: Alright,\n\nChannel 1: that\n\nChannel 0: Nick.\n\nChannel 1: in the next few minutes. Now do you want a formal letter attached to it, or are you just happy to see the documentation?\n\nChannel 0: Sorry. Come again?\n\nChannel 1: Are you happy to see just the Word document, or do you want a formal letter attached to it?\n\nChannel 0: No worries. We'll go through the word document. If I have any issues, we'll give you a ring, and then we can discuss.\n\nChannel 1: Okay. No worries. It's just a simple\n\nChannel 0: Alright.\n\nChannel 1: three\n\nChannel 0: Mhmm.\n\nChannel 1: and a half page document. But I can put it on letterhead or something if you like, but otherwise, I'll give it to you. If you need any more information, just send me a email, and I'll respond.\n\nChannel 0: Okay. Got you, man.\n\nChannel 1: Alright.\n\nChannel 0: Sure.\n\nChannel 1: Thank you\n\nChannel 0: No\n\nChannel 1: very\n\nChannel 0: worries.\n\nChannel 1: much, Ross. And if\n\nChannel 0: Thanks,\n\nChannel 1: there's anything\n\nChannel 0: mate.\n\nChannel 1: you're not happy with, let me know. We've got a timeline there, a time frame at the end of it. If you're not happy with the time frame, again, please let me know.\n\nChannel 0: Mhmm. Alright.\n\nChannel 1: Okay.\n\nChannel 0: Got you, mate. No worries. Well\n\nChannel 1: Alright.\n\nChannel 0: done.\n\nChannel 1: Thank you\n\nChannel 0: Cheers.\n\nChannel 1: very much, Ross. Okay. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":0.48,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.04910764470696449},{"text":"Hello.","start":0.71999997,"end":1.04,"sentiment":"neutral","sentiment_score":0.0336945578455925},{"text":"Nick speaking.","start":1.04,"end":1.86,"sentiment":"neutral","sentiment_score":0.021763219498097897},{"text":"Hello?","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.03144482523202896}],"sentiment":"neutral","sentiment_score":0.03155469335615635,"channel":1,"num_words":5,"start":0.48,"end":3.22},{"sentences":[{"text":"Hi.","start":3.4399998,"end":3.76,"sentiment":"neutral","sentiment_score":0.11714689433574677},{"text":"Morning, Nick.","start":3.76,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.16429972648620605},{"text":"It's Ross with Techcom.","start":4.3199997,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.17758167535066605},{"text":"How's it going over there, 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identify","start":24.415,"end":36.41,"sentiment":"neutral","sentiment_score":0.1344790369272232}],"sentiment":"neutral","sentiment_score":0.1344790369272232,"channel":1,"num_words":25,"start":24.415,"end":36.41},{"sentences":[{"text":"Mhmm.","start":36.59,"end":37.09,"sentiment":"neutral","sentiment_score":0.0999690443277359}],"sentiment":"neutral","sentiment_score":0.0999690443277359,"channel":0,"num_words":1,"start":36.59,"end":37.09},{"sentences":[{"text":"and configure performance or reliability issues, recommend improvements or adjustments to optimize meeting quality, and develop a clear user friendly operational manual for HEPA Victoria volunteer and meeting 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you","start":219.00095,"end":219.40094,"sentiment":"positive","sentiment_score":0.5723340809345245}],"sentiment":"positive","sentiment_score":0.5723340809345245,"channel":1,"num_words":2,"start":219.00095,"end":219.40094},{"sentences":[{"text":"Cheers.","start":219.255,"end":219.755,"sentiment":"positive","sentiment_score":0.536789059638977}],"sentiment":"positive","sentiment_score":0.536789059638977,"channel":0,"num_words":1,"start":219.255,"end":219.755},{"sentences":[{"text":"very much, Ross.","start":219.40094,"end":220.36095,"sentiment":"positive","sentiment_score":0.40432440241177875},{"text":"Okay.","start":220.36095,"end":220.86095,"sentiment":"neutral","sentiment_score":0.17037497460842133},{"text":"Bye.","start":220.92094,"end":221.42094,"sentiment":"neutral","sentiment_score":0.17743298411369324}],"sentiment":"neutral","sentiment_score":0.31215623319149016,"channel":1,"num_words":5,"start":219.40094,"end":221.42094},{"sentences":[{"text":"Bye.","start":221.095,"end":221.595,"sentiment":"neutral","sentiment_score":-0.08767672628164291}],"sentiment":"neutral","sentiment_score":-0.08767672628164291,"channel":0,"num_words":1,"start":221.095,"end":221.595}]},"summary":{"result":"success","short":"A representative from Techcom Systems called a customer named Nick to propose a quote for a HEPA Victoria meeting environment. The representative asks Nick to send a document with the requirements and a code, and they set up a meeting at a HEPA House. The representative also offers to send a letter and a brief explanation of the timeline and process."},"intents":{"segments":[{"text":"It's Ross with Techcom. How's it going over there, ma'am? Not too bad, mate. Not too bad. What was your name again? Sorry.","start_word":8,"end_word":30,"intents":[{"intent":"Request information","confidence_score":0.0011892979}]},{"text":"I called because I'm the state secretary for an organization called the HEPA Victoria, and I'd Mhmm. like to propose that you provide a formal quote for a HEPA Victoria to assess the current Zoom meeting environment at a HEPA House, identify Mhmm. and configure performance or reliability issues, recommend improvements or adjustments to optimize meeting quality, and develop a clear user friendly operational manual for HEPA Victoria volunteer and meeting hosts. So Alright.","start_word":39,"end_word":112,"intents":[{"intent":"Provide quote","confidence_score":0.08790221}]},{"text":"Now what's your let me have a look at your I've got your email address up somewhere.","start_word":254,"end_word":270,"intents":[{"intent":"Request email address","confidence_score":0.0005148631}]},{"text":"You can send it through sales@techhomesystems.com Hello?","start_word":295,"end_word":301,"intents":[{"intent":"Send sales application","confidence_score":0.08524853},{"intent":"Send letter","confidence_score":0.11591893}]},{"text":"Come again?","start_word":393,"end_word":394,"intents":[{"intent":"Provide documentation","confidence_score":0.0004696533}]},{"text":"Are you happy to see just the Word document, or do you want a formal letter attached to it? No worries.","start_word":395,"end_word":415,"intents":[{"intent":"Confirm document","confidence_score":0.024117}]}]},"sentiments":{"segments":[{"text":"Yeah. Hello. Nick speaking. Hello? Hi. Morning, Nick. It's Ross with Techcom. How's it going over there, ma'am? Not too bad, mate. Not too bad. What was your name again? Sorry. I'm It's Ross with Techcom Systems. Okay. Yeah. I called because I'm the state secretary for an organization called the HEPA Victoria, and I'd Mhmm. like to propose that you provide a formal quote for a HEPA Victoria to assess the current Zoom meeting environment at a HEPA House, identify Mhmm. and configure performance or reliability issues, recommend improvements or adjustments to optimize meeting quality, and develop a clear user friendly operational manual for HEPA Victoria volunteer and meeting hosts. So Alright. would you be able to do all that? Yep. We will Alright. be able to do that. Alright. So, Now Nick what yes? Mhmm. Yep. Go ahead. Yep. I've got we've got an existing laptop, a television display, a sound system, and a microphone, and I've got about a a document about three pages long.","start_word":0,"end_word":167,"sentiment":"neutral","sentiment_score":0.11251530796289444},{"text":"Not very very point form about what we want.","start_word":168,"end_word":176,"sentiment":"negative","sentiment_score":-0.4899839460849762},{"text":"Mhmm. So I'm Alright. happy to email it to you, and Mhmm.","start_word":177,"end_word":188,"sentiment":"neutral","sentiment_score":0.18390324711799624},{"text":"I'm happy to meet with you at a HEPA house.","start_word":189,"end_word":198,"sentiment":"positive","sentiment_score":0.4650612473487854},{"text":"Now so if I send you the email, would that be sufficient? And then we set up a time? Yep. Sure.","start_word":199,"end_word":219,"sentiment":"neutral","sentiment_score":0.15713010728359222},{"text":"That would be great if you can send me the details you are after, Mhmm.","start_word":220,"end_word":234,"sentiment":"positive","sentiment_score":0.3375351130962372},{"text":"the requirements, and, yeah, we'll go through it and send in through to, like, the code for you. Okay. Now what's your let me have a look at your I've got your email address up somewhere. It's oh, excuse me.","start_word":235,"end_word":274,"sentiment":"neutral","sentiment_score":0.06177741289138794},{"text":"It's good grief.","start_word":275,"end_word":277,"sentiment":"negative","sentiment_score":-0.39020881056785583},{"text":"I had it here a minute ago. Oh, is it techno systems dot com dot a u? You can send it through sales@techhomesystems.com Hello? dot a u. Sales sales App. with s Yep. Techno assist. at tech Yep. homesystemscompanyname.com.au. Techno. Systems. Tech home systems Yep. systemswiths.com.au. And then dot com dot a u. Alright. And I address it to you? Mhmm. Sure. Or just how do you spell your name, please? Ross, r o s s. That's it.","start_word":278,"end_word":355,"sentiment":"neutral","sentiment_score":0.004365456815904532},{"text":"Thank you very much, Ross.","start_word":356,"end_word":360,"sentiment":"positive","sentiment_score":0.6620344519615173},{"text":"Okay. I'll be sending Alright, that Nick. in the next few minutes. Now do you want a formal letter attached to it, or are you just happy to see the documentation? Sorry. Come again? Are you happy to see just the Word document, or do you want a formal letter attached to it? No worries. We'll go through the word document. If I have any issues, we'll give you a ring, and then we can discuss. Okay. No worries. It's just a simple Alright. three Mhmm. and a half page document. But I can put it on letterhead or something if you like, but otherwise, I'll give it to you. If you need any more information, just send me a email, and I'll respond. Okay. Got you, man. Alright. Sure. Thank you No very worries. much, Ross. And if Thanks, there's anything mate. you're not happy with, let me know. We've got a timeline there, a time frame at the end of it. If you're not happy with the time frame, again, please let me know. Mhmm. Alright. Okay. Got you, mate. No worries. Well Alright. done.","start_word":361,"end_word":547,"sentiment":"neutral","sentiment_score":0.02688777819275856},{"text":"Thank you Cheers. very much, Ross.","start_word":548,"end_word":553,"sentiment":"positive","sentiment_score":0.4949323236942291},{"text":"Okay. Bye. Bye.","start_word":554,"end_word":556,"sentiment":"neutral","sentiment_score":0.15224023163318634}],"average":{"sentiment":"neutral","sentiment_score":0.07703069224108915}}}}