{"metadata":{"transaction_key":"deprecated","request_id":"01a10f0d-2837-7ca1-8d77-fbe643581b11","sha256":"9369a7fc9eedfeab82ed81f9c95bf86f7e00e1c0185050c2d3bd2cd168326bb2","created":"2026-10-06T02:31:23.955Z","duration":4.3919377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach is not avail","confidence":1.0,"words":[{"word":"your","start":0.16,"end":0.48,"confidence":0.98828125,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8738577365875244},{"word":"call","start":0.48,"end":0.64,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8700293898582458},{"word":"has","start":0.64,"end":0.79999995,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.9162887930870056},{"word":"been","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.919240176677704},{"word":"forwarded","start":1.04,"end":1.4399999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9179387092590332},{"word":"to","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.912525713443756},{"word":"voice","start":1.5999999,"end":1.8399999,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.9182389378547668},{"word":"mail","start":1.8399999,"end":2.32,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.9053508043289183},{"word":"the","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.898307740688324},{"word":"person","start":2.48,"end":2.8,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.910772979259491},{"word":"you're","start":2.8,"end":3.12,"confidence":0.9343262,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.9151908755302428},{"word":"trying","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.926482617855072},{"word":"to","start":3.36,"end":3.4399998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9177892804145812},{"word":"reach","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9227170944213868},{"word":"is","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9270310997962952},{"word":"not","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.93125981092453},{"word":"avail","start":4.0,"end":4.3919377,"confidence":0.78222656,"punctuated_word":"avail","sentiment":"negative","sentiment_score":-0.48055049777030945}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach is not avail","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.32,"sentiment":"negative","sentiment_score":-0.9041837826371193},{"text":"The person you're trying to reach is not avail","start":2.32,"end":4.3919377,"sentiment":"negative","sentiment_score":-0.8700113329622481}],"sentiment":"negative","sentiment_score":-0.8860924857504228,"num_words":17,"start":0.16,"end":4.3919377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to reach is not avail","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.32,"sentiment":"negative","sentiment_score":-0.9041837826371193},{"text":"The person you're trying to reach is not avail","start":2.32,"end":4.3919377,"sentiment":"negative","sentiment_score":-0.8700113329622481}],"sentiment":"negative","sentiment_score":-0.8860924857504228,"channel":1,"num_words":17,"start":0.16,"end":4.3919377}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to reach is not avail"},"intents":{"segments":[{"text":"Your call has been forwarded to voice mail.","start_word":1,"end_word":8,"intents":[{"intent":"Notify unavailability","confidence_score":0.29751918}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to reach is not avail","start_word":0,"end_word":16,"sentiment":"negative","sentiment_score":-0.912842333316803}],"average":{"sentiment":"negative","sentiment_score":-0.9128423418317524}}}}