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How are you? How are you, man? Cool. Oh, yes. Yeah. I think yeah. Pharmacy. Yeah. Yeah. Yeah. All good, man. All good, man. Hey, Sona. You know why I was calling you, mate? Firstly, thank you. You know? Yes. You have told us I can see the twenty two of the tenth, next month on the twentieth or something, we are catching up. Yeah? So that's scope in the diary. But I think in the email, you said that there were some changes you wanted. Scope changes. Yeah. Awesome. Okay. Okay. That's all. That's all. Yep. Yep. Yep. Makes sense. Okay. So, basically, I I my apologies, Sonna. I thought you had gone through the proposal and you wanted some changes to be done and you would send those changes to us before the meeting. That is what I thought you were asking for. Yeah. But I think you're saying that, no, we don't need to do any changes now. You will probably speak to your team, and then the and and then BSM will come on the meeting on the twentieth of the tenth. And after that, we decide the changes? Who who's going to decide the changes? You are the BSM. Okay. Sure. Sure. Sure. I understand. Yep. Yep. No problem. No problem. Okay. We'll leave it on that. Okay. No problem. I'll just make a note. I thought you were supposed to send us just change some changes now, and then we had to fix those changes before the meeting. That is what we were thinking. Yep. Yep. Yep. Yep. Yep. Yep. Yep. Yeah. Do do you need a fifteen minutes catch up or something, Sona, so we can go through each line item with you first and then say, hey, Sona. This is the line item one. This is the line item two. This is the line item three. You know? And okay. Yeah. Okay. Okay. Okay. Okay. Okay. Cool. Yep. No problem. No problem, Sona. I just wanted to double check. No problem. Whenever you're ready. Yes, Sona. Alright. Thank you so much, Sona. Ciao. Ciao. 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Sono. How are you? Good, man. Good. Good.\n\nGood. Sono, my name is Rahul. Sorry, man. I tried calling you earlier. The line dropped.\n\nYeah? How are you, man? Cool. Cool. Cool.\n\nCool. How are you? How are you, man? Cool. Oh, yes.\n\nYeah. I think yeah. Pharmacy. Yeah. Yeah.\n\nYeah. All good, man. All good, man. Hey, Sona. You know why I was calling you, mate?\n\nFirstly, thank you. You know? Yes. You have told us I can see the twenty two of the tenth, next month on the twentieth or something, we are catching up. Yeah?\n\nSo that's scope in the diary. But I think in the email, you said that there were some changes you wanted. Scope changes. Yeah. Awesome.\n\nOkay. Okay. That's all. That's all. Yep.\n\nYep. Yep. Makes sense. Okay. So, basically, I I my apologies, Sonna.\n\nI thought you had gone through the proposal and you wanted some changes to be done and you would send those changes to us before the meeting. That is what I thought you were asking for. Yeah. But I think you're saying that, no, we don't need to do any changes now. You will probably speak to your team, and then the and and then BSM will come on the meeting on the twentieth of the tenth.\n\nAnd after that, we decide the changes? Who who's going to decide the changes? You are the BSM. Okay. Sure.\n\nSure. Sure. I understand. Yep. Yep.\n\nNo problem. No problem. Okay. We'll leave it on that. Okay.\n\nNo problem. I'll just make a note. I thought you were supposed to send us just change some changes now, and then we had to fix those changes before the meeting. That is what we were thinking. Yep.\n\nYep. Yep. Yep. Yep. Yep.\n\nYep. Yeah. Do do you need a fifteen minutes catch up or something, Sona, so we can go through each line item with you first and then say, hey, Sona. This is the line item one. This is the line item two.\n\nThis is the line item three. You know? And okay. Yeah. Okay.\n\nOkay. Okay. Okay. Okay. Cool.\n\nYep. No problem. No problem, Sona. I just wanted to double check. No problem.\n\nWhenever you're ready. Yes, Sona. Alright. Thank you so much, Sona. Ciao.\n\nCiao. 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Good. Good. Thank you. How are you? Yeah. Yeah. Yeah. Yeah. Yeah. I got got you. I got you. I know. I know. Yeah. Yeah. Good. Thank you. Very good. Yeah. Yeah. Going well. Like, we are on the audit audit things are happening. So with this internal audit, not IT audit, sir. The best time I can contact you back on next month, the mid of next month. That's what I can see right now. Yeah. Yeah. That's why I think we already discussed about the same thing on our last call because I just wanna I just wanna I just need some time to discuss with my internal team or they are getting stuck up with every process. They're getting stuck up with the audit. So that any any any moment or even though just need to draft you back with the the fine tuning or the contact need to be on on behalf of once after I had a meeting with my team. Yep. Mhmm. Yeah. Yep. Yep. Exactly. Exactly. Yeah. Right. Yes. Yes. True. That's what I I'll be suggesting the changes, but I need to talk to my team. Like, I should not be overlapping with the it is not overlapping with our existing contract with the MSP, but few of that is already covered with the MSP. But that is gonna be happen after after the call internally. Just allow me, yeah, till next next month, half or mid of next month. That's only so yeah. Yep. No. No. No. No. The the before the meeting or before the proposal revised, I'm gonna send another email or we'll discuss before the meeting. So the my that could that will be my call, not not your side right now. If everything falls under my my list, I'll be preparing the things or the sort of stuff I need to figure out thereafter. I'll send you the email or we'll have a call with my my stakeholder. Yeah. I'm I'm completely agree with that. So I I understand the point, whatever is just mentioned over the line item for all the proposal set. At some point, definitely, I need to cross check with the existing contact. It will be we are just kind of super busy at this time, so that's the reason. I'll have a review, and hopefully, you'll get a call by next month, mid of next month. Yeah. Cool. Cool. Yeah. Yeah. Yeah. Thank you. Alright. See you. See you. 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Good. Good. Thank you. How are you?\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nI got got you. I got you. I know. I know. Yeah.\n\nYeah. Good. Thank you. Very good. Yeah.\n\nYeah. Going well. Like, we are on the audit audit things are happening. So with this internal audit, not IT audit, sir. The best time I can contact you back on next month, the mid of next month.\n\nThat's what I can see right now. Yeah. Yeah. That's why I think we already discussed about the same thing on our last call because I just wanna I just wanna I just need some time to discuss with my internal team or they are getting stuck up with every process. They're getting stuck up with the audit.\n\nSo that any any any moment or even though just need to draft you back with the the fine tuning or the contact need to be on on behalf of once after I had a meeting with my team. Yep. Mhmm. Yeah. Yep.\n\nYep. Exactly. Exactly. Yeah. Right.\n\nYes. Yes. True. 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How are you?\n\nChannel 1: Good. Good. Thank you. How are you?\n\nChannel 0: Good, man. Good. Good. Good. Sono, my name is Rahul.\n\nSorry, man. I\n\nChannel 1: Yeah.\n\nChannel 0: tried\n\nChannel 1: Yeah.\n\nChannel 0: calling\n\nChannel 1: Yeah.\n\nChannel 0: you\n\nChannel 1: Yeah.\n\nChannel 0: earlier.\n\nChannel 1: Yeah.\n\nChannel 0: The line\n\nChannel 1: I\n\nChannel 0: dropped.\n\nChannel 1: got\n\nChannel 0: Yeah?\n\nChannel 1: got\n\nChannel 0: How\n\nChannel 1: you.\n\nChannel 0: are you,\n\nChannel 1: I\n\nChannel 0: man?\n\nChannel 1: got you. I know. I know.\n\nChannel 0: Cool.\n\nChannel 1: Yeah. Yeah. Good. Thank you.\n\nChannel 0: Cool.\n\nChannel 1: Very good.\n\nChannel 0: Cool. Cool.\n\nChannel 1: Yeah.\n\nChannel 0: How are you? How are you, man?\n\nChannel 1: Yeah. Going well. Like, we are on the audit audit things are happening. So with\n\nChannel 0: Cool.\n\nChannel 1: this\n\nChannel 0: Oh,\n\nChannel 1: internal\n\nChannel 0: yes.\n\nChannel 1: audit, not IT audit, sir.\n\nChannel 0: Yeah. I\n\nChannel 1: The\n\nChannel 0: think\n\nChannel 1: best\n\nChannel 0: yeah. Pharmacy.\n\nChannel 1: time\n\nChannel 0: Yeah.\n\nChannel 1: I can contact you back on next month, the mid of next month. That's what I\n\nChannel 0: Yeah.\n\nChannel 1: can\n\nChannel 0: Yeah.\n\nChannel 1: see right now.\n\nChannel 0: All good, man. All good, man. Hey,\n\nChannel 1: Yeah.\n\nChannel 0: Sona. You know why I was calling you, mate? Firstly, thank you. You know? Yes.\n\nYou have told us I can see the twenty two of the tenth, next month on the twentieth or something, we are catching up. Yeah? So that's scope in the diary. But I think in the email, you said that there were some changes you wanted.\n\nChannel 1: Yeah.\n\nChannel 0: Scope\n\nChannel 1: That's why\n\nChannel 0: changes.\n\nChannel 1: I think we already discussed about the same thing on our last call because\n\nChannel 0: Yeah.\n\nChannel 1: I just wanna I just wanna I just need some time to discuss with my internal team or they are getting stuck up with\n\nChannel 0: Awesome.\n\nChannel 1: every process. They're getting stuck up with the audit.\n\nChannel 0: Okay. Okay.\n\nChannel 1: So that any any any moment or even though just need to draft you back with the the fine tuning or the contact need to be on on behalf of once after I had a meeting with my team.\n\nChannel 0: That's all. That's all. Yep. Yep.\n\nChannel 1: Yep.\n\nChannel 0: Yep. Makes sense. Okay. So, basically, I I my apologies, Sonna. I thought you had\n\nChannel 1: Mhmm.\n\nChannel 0: gone through the proposal and you wanted some changes to be done and you would send those changes to us before the meeting. That is what I thought you were asking for.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. But I think you're saying that, no, we don't need to do any changes now. You will probably\n\nChannel 1: Yep.\n\nChannel 0: speak\n\nChannel 1: Yep.\n\nChannel 0: to your team,\n\nChannel 1: Exactly.\n\nChannel 0: and then the\n\nChannel 1: Exactly. Yeah. Right.\n\nChannel 0: and and then BSM will come on the meeting on the twentieth of the tenth. And after that, we decide the changes?\n\nChannel 1: Yes. Yes. True.\n\nChannel 0: Who who's going\n\nChannel 1: That's what\n\nChannel 0: to decide the changes? You are the BSM.\n\nChannel 1: I I'll be suggesting the changes, but I need\n\nChannel 0: Okay.\n\nChannel 1: to talk to my team. Like, I should not be overlapping with the it is not overlapping with our existing contract with the MSP,\n\nChannel 0: Sure. Sure. Sure.\n\nChannel 1: but\n\nChannel 0: I understand.\n\nChannel 1: few\n\nChannel 0: Yep. Yep.\n\nChannel 1: of that is already covered with the MSP. But that is gonna be happen after after the call internally. Just allow me, yeah, till next next month, half or mid of next month. That's only so\n\nChannel 0: No problem. No problem. Okay. We'll leave it on that. Okay.\n\nChannel 1: yeah.\n\nChannel 0: No problem.\n\nChannel 1: Yep.\n\nChannel 0: I'll just make a note. I thought you were supposed to send us just change some changes now, and then we had to fix those changes before the meeting. That is what we were thinking.\n\nChannel 1: No. No. No. No. The the before the meeting or before the proposal revised, I'm gonna send another email or we'll discuss before the meeting.\n\nSo the my\n\nChannel 0: Yep.\n\nChannel 1: that\n\nChannel 0: Yep.\n\nChannel 1: could that will be my call, not not\n\nChannel 0: Yep.\n\nChannel 1: your side right now. If everything falls\n\nChannel 0: Yep.\n\nChannel 1: under my my list, I'll be preparing the things or the\n\nChannel 0: Yep.\n\nChannel 1: sort of stuff\n\nChannel 0: Yep.\n\nChannel 1: I need to figure out thereafter.\n\nChannel 0: Yep.\n\nChannel 1: I'll send you the email or we'll have a call with\n\nChannel 0: Yeah.\n\nChannel 1: my\n\nChannel 0: Do\n\nChannel 1: my\n\nChannel 0: do\n\nChannel 1: stakeholder.\n\nChannel 0: you need a fifteen minutes catch up or something, Sona, so we can go through each line item with you first and then say, hey, Sona. This is the line item one. This is the line item two. This is the line item\n\nChannel 1: Yeah.\n\nChannel 0: three.\n\nChannel 1: I'm\n\nChannel 0: You\n\nChannel 1: I'm\n\nChannel 0: know?\n\nChannel 1: completely agree with that. So I I understand the point, whatever is just mentioned over the line\n\nChannel 0: And\n\nChannel 1: item\n\nChannel 0: okay.\n\nChannel 1: for all the\n\nChannel 0: Yeah.\n\nChannel 1: proposal set. At some\n\nChannel 0: Okay.\n\nChannel 1: point,\n\nChannel 0: Okay.\n\nChannel 1: definitely, I need to cross check with the existing contact. It will be we are just kind of super busy at this time, so that's the reason.\n\nChannel 0: Okay.\n\nChannel 1: I'll\n\nChannel 0: Okay. Okay.\n\nChannel 1: have a\n\nChannel 0: Cool.\n\nChannel 1: review, and hopefully, you'll get a call by next month, mid of next month. Yeah.\n\nChannel 0: Yep. No problem. No problem, Sona. I just wanted to double check. No problem.\n\nWhenever you're ready. Yes,\n\nChannel 1: Cool.\n\nChannel 0: Sona.\n\nChannel 1: Cool. Yeah. Yeah. Yeah.\n\nChannel 0: Alright. Thank you\n\nChannel 1: Thank\n\nChannel 0: so much,\n\nChannel 1: you.\n\nChannel 0: Sona. Ciao.\n\nChannel 1: Alright.\n\nChannel 0: Ciao. Bye.\n\nChannel 1: See you. See you. 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Sono explains that they need to wait until the end of the meeting before making any changes and that they will send an email to Rahul to review the proposal. They agree to meet again in mid-March to discuss the changes and fill in any gaps."},"intents":{"segments":[{"text":"Like, we are on the audit audit things are happening. So with Cool. this Oh, internal yes. audit, not IT audit, sir. Yeah.","start_word":76,"end_word":98,"intents":[{"intent":"Discussing audit and it audit","confidence_score":0.0010014368}]},{"text":"I can contact you back on next month, the mid of next month. That's what I Yeah.","start_word":107,"end_word":123,"intents":[{"intent":"Contacting pharmacy","confidence_score":0.21305569}]},{"text":"You have told us I can see the twenty two of the tenth, next month on the twentieth or something, we are catching up. Yeah? So that's scope in the diary. But I think in the email, you said that there were some changes you wanted. Yeah.","start_word":152,"end_word":198,"intents":[{"intent":"Discussing changes","confidence_score":0.17308319}]},{"text":"I just wanna I just wanna I just need some time to discuss with my internal team or they are getting stuck up with Awesome. every process. They're getting stuck up with the audit. Okay. Okay.","start_word":218,"end_word":253,"intents":[{"intent":"Meeting with internal team","confidence_score":0.1973805}]},{"text":"So, basically, I I my apologies, Sonna. I thought you had Mhmm. gone through the proposal and you wanted some changes to be done and you would send those changes to us before the meeting. That is what I thought you were asking for. Yeah.","start_word":304,"end_word":348,"intents":[{"intent":"Propose changes","confidence_score":0.05935167}]},{"text":"But I think you're saying that, no, we don't need to do any changes now. You will probably Yep.","start_word":350,"end_word":368,"intents":[{"intent":"Decline proposal","confidence_score":0.0025955858}]},{"text":"You will probably Yep. speak Yep. to your team, Exactly. and then the Exactly. Yeah. Right. and and then BSM will come on the meeting on the twentieth of the tenth. And after that, we decide the changes? Yes. Yes. True.","start_word":365,"end_word":405,"intents":[{"intent":"Confirm approval","confidence_score":0.00022388708}]},{"text":"to talk to my team. Like, I should not be overlapping with the it is not overlapping with our existing contract with the MSP, Sure.","start_word":429,"end_word":453,"intents":[{"intent":"Discuss contract with msp","confidence_score":0.014034566}]},{"text":"We'll leave it on that. Okay. yeah.","start_word":503,"end_word":509,"intents":[{"intent":"Leave note for next meeting","confidence_score":0.00020121543}]},{"text":"I thought you were supposed to send us just change some changes now, and then we had to fix those changes before the meeting. That is what we were thinking.","start_word":519,"end_word":548,"intents":[{"intent":"Update and fix changes","confidence_score":0.014478204}]},{"text":"under my my list, I'll be preparing the things or the Yep. sort of stuff Yep. I need to figure out thereafter. Yep.","start_word":596,"end_word":618,"intents":[{"intent":"Prepare and discuss changes","confidence_score":0.3916106}]},{"text":"definitely, I need to cross check with the existing contact. It will be we are just kind of super busy at this time, so that's the reason. Okay.","start_word":716,"end_word":743,"intents":[{"intent":"Cross check with existing contact","confidence_score":0.47841954}]},{"text":"have a Cool. review, and hopefully, you'll get a call by next month, mid of next month. Yeah. Yep.","start_word":747,"end_word":765,"intents":[{"intent":"Call by mid-month","confidence_score":0.00003706382}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.05624774098396301},{"text":"Good, Sono. How are you? Good. Good. Thank you. How are you? Good, man. Good. Good. Good.","start_word":1,"end_word":17,"sentiment":"positive","sentiment_score":0.44526779651641846},{"text":"Sono, my name is Rahul. Sorry, man. I tried Yeah. Yeah. calling Yeah. you earlier. Yeah. Yeah. The line I dropped. got Yeah? How got are you. you, man? I got you. I know. I Cool. know. Yeah. Yeah.","start_word":18,"end_word":56,"sentiment":"neutral","sentiment_score":0.02717551775276661},{"text":"Good. Thank you. Cool. Very good. Cool.","start_word":57,"end_word":63,"sentiment":"positive","sentiment_score":0.4248182475566864},{"text":"Cool. Yeah. How are you? How are you, man? Yeah. Going well. Like, we are on the audit audit things are happening. So with Cool. this Oh, internal yes. audit, not IT audit, sir. Yeah. I The think best yeah. Pharmacy. time Yeah. I can contact you back on next month, the mid of next month. That's what I Yeah. can Yeah. see right now. All good, man. All good, man. Hey, Yeah. Sona. You know why I was calling you, mate? Firstly, thank you. You know? Yes. You have told us I can see the twenty two of the tenth, next month on the twentieth or something, we are catching up. Yeah? So that's scope in the diary. But I think in the email, you said that there were some changes you wanted. Yeah. Scope That's why changes. I think we already discussed about the same thing on our last call because Yeah. I just wanna I just wanna I just need some time to discuss with my internal team or they are getting stuck up with Awesome. every process. They're getting stuck up with the audit. Okay. Okay. So that any any any moment or even though just need to draft you back with the the fine tuning or the contact need to be on on behalf of once after I had a meeting with my team. That's all. That's all. Yep. Yep. Yep. Yep. Makes sense. Okay. So, basically, I I my apologies, Sonna. I thought you had Mhmm. gone through the proposal and you wanted some changes to be done and you would send those changes to us before the meeting. That is what I thought you were asking for. Yeah. Yeah. But I think you're saying that, no, we don't need to do any changes now. You will probably Yep. speak Yep. to your team, Exactly. and then the Exactly. Yeah. Right. and and then BSM will come on the meeting on the twentieth of the tenth. And after that, we decide the changes? Yes. Yes. True. Who who's going That's what to decide the changes? You are the BSM. I I'll be suggesting the changes, but I need Okay. to talk to my team. Like, I should not be overlapping with the it is not overlapping with our existing contract with the MSP, Sure. Sure. Sure. but I understand. few Yep. Yep. of that is already covered with the MSP. But that is gonna be happen after after the call internally. Just allow me, yeah, till next next month, half or mid of next month. That's only so No problem. No problem. Okay. We'll leave it on that. Okay. yeah. No problem. Yep. I'll just make a note. I thought you were supposed to send us just change some changes now, and then we had to fix those changes before the meeting. That is what we were thinking. No. No. No. No. The the before the meeting or before the proposal revised, I'm gonna send another email or we'll discuss before the meeting. So the my Yep. that Yep. could that will be my call, not not Yep. your side right now. If everything falls Yep. under my my list, I'll be preparing the things or the Yep. sort of stuff Yep. I need to figure out thereafter. Yep. I'll send you the email or we'll have a call with Yeah. my Do my do stakeholder. you need a fifteen minutes catch up or something, Sona, so we can go through each line item with you first and then say, hey, Sona. This is the line item one. This is the line item two. This is the line item Yeah. three. I'm You I'm know? completely agree with that. So I I understand the point, whatever is just mentioned over the line And item okay. for all the Yeah. proposal set. At some Okay. point, Okay. definitely, I need to cross check with the existing contact. It will be we are just kind of super busy at this time, so that's the reason. Okay. I'll Okay. Okay. have a Cool. review, and hopefully, you'll get a call by next month, mid of next month. Yeah. Yep. No problem. No problem, Sona. I just wanted to double check. No problem. Whenever you're ready.","start_word":64,"end_word":781,"sentiment":"neutral","sentiment_score":-0.020415933864985004},{"text":"Yes, Cool.","start_word":782,"end_word":783,"sentiment":"positive","sentiment_score":0.3576442301273346},{"text":"Sona.","start_word":784,"end_word":784,"sentiment":"neutral","sentiment_score":0.3012528419494629},{"text":"Cool.","start_word":785,"end_word":785,"sentiment":"positive","sentiment_score":0.35788342356681824},{"text":"Yeah. Yeah. Yeah. Alright.","start_word":786,"end_word":789,"sentiment":"neutral","sentiment_score":0.15339411795139313},{"text":"Thank you Thank so much, you. Sona.","start_word":790,"end_word":796,"sentiment":"positive","sentiment_score":0.7291887402534485},{"text":"Ciao. Alright. Ciao. Bye. See you. See you. Bye bye.","start_word":797,"end_word":806,"sentiment":"neutral","sentiment_score":0.2144925594329834}],"average":{"sentiment":"neutral","sentiment_score":0.015218857531895454}}}}