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Did you still have time to have a quick chat? Fantastic. Before I jump into it, I do need to let you know our call is recorded. And if I could just get you confirmed security, full name, date of birth, and address. Fantastic. Okay. So you currently have a towel policy in place, and it covers you for, like, the 1.1 it's, like, $1,187,489.10 for the life and TPD. And then we were applying for another 812,000. Basically, we were rounding it out to to 2 mil. When the provide like, when TAO went through, they went to UHG to request medicals as you're aware. And during the medicals, you ended up doing, like, a a blood test and everything else, and they checked your cholesterol. Your cholesterol levels came back a little bit elevated as well as your liver function. That's now resulted in the provider adding a 150% loading on the life insurance and a 100% loading on the TPD. Your current 1.1 does not get affected by this. So the current cover that you have stays as it currently is. It's the new applied for cover that is loaded. Now what that means is, originally, we were applying for cover that would end up costing about $930.79 for the year. It increases the premium to 2,019 and 83. So it's a bit of a jump. Leave it at the 1.1 mil. Okay. That's absolutely okay. We can we can absolutely leave it. Tal did say that they would be happy to review it in twelve months after, like, cholesterol's under control. But for now, because of the increase in the cholesterol levels, the risk was obviously there, and they weren't willing to offer the cover nonloaded. So if you're able to obviously work with your doctor, get all your levels under control, then we can definitely revisit it in twelve months. But right now, their their only offering is loaded. I had a look at other providers, and the offering's pretty much the same based on where things fit. Okay? Okay. If if you're if you're comfortable to keep things at 1.1 and understand that you obviously don't have that additional, then we can definitely do so. Okay. Alright. Perfect. Well, I'll let Hal know that we're not proceeding with the cover to cancel the application, and then we can always rope around and and have a look in another twelve months and just see where things fit for you. But definitely go and have a chat with the doctor and just try and get everything under control. Okay? Okay. Did you have any other questions for me while we're on the phone? Okay. Cool. Alright. Well, I will go and cancel that application on that side, and we will go from there. Perfect. Alright. Well, I will leave you alone for the afternoon. That's everything. That's okay. Sorry. It wasn't good news, David, but I'm glad we could close it out and get it all sort of finalized. Okay. You have a good afternoon. Bye. 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David. Larissa from O2 Financial. How are you going? That's good. I was just giving you a call.\n\nI know you spoke with Jack last week, and he let you know that I was calling you today. Did you still have time to have a quick chat? Fantastic. Before I jump into it, I do need to let you know our call is recorded. And if I could just get you confirmed security, full name, date of birth, and address.\n\nFantastic. Okay. So you currently have a towel policy in place, and it covers you for, like, the 1.1 it's, like, $1,187,489.10 for the life and TPD. And then we were applying for another 812,000. Basically, we were rounding it out to to 2 mil.\n\nWhen the provide like, when TAO went through, they went to UHG to request medicals as you're aware. And during the medicals, you ended up doing, like, a a blood test and everything else, and they checked your cholesterol. Your cholesterol levels came back a little bit elevated as well as your liver function. That's now resulted in the provider adding a 150% loading on the life insurance and a 100% loading on the TPD. Your current 1.1 does not get affected by this.\n\nSo the current cover that you have stays as it currently is. It's the new applied for cover that is loaded. Now what that means is, originally, we were applying for cover that would end up costing about $930.79 for the year. It increases the premium to 2,019 and 83. So it's a bit of a jump.\n\nLeave it at the 1.1 mil. Okay. That's absolutely okay. We can we can absolutely leave it. Tal did say that they would be happy to review it in twelve months after, like, cholesterol's under control.\n\nBut for now, because of the increase in the cholesterol levels, the risk was obviously there, and they weren't willing to offer the cover nonloaded. So if you're able to obviously work with your doctor, get all your levels under control, then we can definitely revisit it in twelve months. But right now, their their only offering is loaded. I had a look at other providers, and the offering's pretty much the same based on where things fit. Okay?\n\nOkay. If if you're if you're comfortable to keep things at 1.1 and understand that you obviously don't have that additional, then we can definitely do so. Okay. Alright. Perfect.\n\nWell, I'll let Hal know that we're not proceeding with the cover to cancel the application, and then we can always rope around and and have a look in another twelve months and just see where things fit for you. But definitely go and have a chat with the doctor and just try and get everything under control. Okay? Okay. Did you have any other questions for me while we're on the phone?\n\nOkay. Cool. Alright. Well, I will go and cancel that application on that side, and we will go from there. Perfect.\n\nAlright. Well, I will leave you alone for the afternoon. That's everything. That's okay. Sorry.\n\nIt wasn't good news, David, but I'm glad we could close it out and get it all sort of finalized. Okay. You have a good afternoon. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi, David.","start":5.3599997,"end":6.24,"sentiment":"neutral","sentiment_score":0.0996398888528347},{"text":"Larissa from O2 Financial.","start":6.24,"end":7.52,"sentiment":"neutral","sentiment_score":0.1132991835474968},{"text":"How are you going?","start":7.52,"end":8.42,"sentiment":"neutral","sentiment_score":0.17257750406861305},{"text":"That's good.","start":10.24,"end":11.219999,"sentiment":"positive","sentiment_score":0.6495305895805359},{"text":"I was just giving you a call.","start":11.28,"end":12.719999,"sentiment":"neutral","sentiment_score":0.21631014879260743}],"sentiment":"neutral","sentiment_score":0.2187378288883912,"num_words":19,"start":5.3599997,"end":12.719999},{"sentences":[{"text":"I know you spoke with Jack last week, and he let you know that I was calling you today.","start":12.719999,"end":18.515,"sentiment":"neutral","sentiment_score":0.08372112304756515},{"text":"Did you still have time to have a quick 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it's, like, $1,187,489.10 for the life and TPD.","start":41.29,"end":55.015,"sentiment":"neutral","sentiment_score":0.053606365881860255},{"text":"And then we were applying for another 812,000.","start":55.52,"end":60.48,"sentiment":"neutral","sentiment_score":0.010015558684244752},{"text":"Basically, we were rounding it out to to 2 mil.","start":60.48,"end":62.82,"sentiment":"neutral","sentiment_score":0.014041120884940028}],"sentiment":"neutral","sentiment_score":0.046337154435200825,"num_words":45,"start":39.05,"end":62.82},{"sentences":[{"text":"When the provide like, when TAO went through, they went to UHG to request medicals as you're aware.","start":65.52,"end":73.565,"sentiment":"neutral","sentiment_score":-0.020612720710535843},{"text":"And during the medicals, you ended up doing, like, a a blood test and everything else, and they checked your cholesterol.","start":74.425,"end":79.385,"sentiment":"neutral","sentiment_score":-0.026271712833217213},{"text":"Your cholesterol levels came back a little bit elevated as well as your liver function.","start":79.385,"end":85.13,"sentiment":"neutral","sentiment_score":-0.044906109323104224},{"text":"That's now resulted in the provider adding a 150% loading on the life insurance and a 100% loading on the TPD.","start":87.829994,"end":94.81,"sentiment":"neutral","sentiment_score":0.11375996647846132},{"text":"Your current 1.1 does not get affected by this.","start":95.11,"end":99.245,"sentiment":"neutral","sentiment_score":0.032346941944625646}],"sentiment":"neutral","sentiment_score":0.012901847516851766,"num_words":84,"start":65.52,"end":99.245},{"sentences":[{"text":"So the current cover that you have stays as it currently is.","start":99.625,"end":103.965,"sentiment":"neutral","sentiment_score":0.055829714983701706},{"text":"It's the new applied for cover that is loaded.","start":104.745,"end":108.605,"sentiment":"neutral","sentiment_score":0.021957907618747816},{"text":"Now what that means is, originally, we were applying for cover that would end up costing about $930.79 for the year.","start":108.985,"end":119.88,"sentiment":"neutral","sentiment_score":-0.018917431877482505},{"text":"It increases the premium to 2,019 and 83.","start":120.82,"end":124.12,"sentiment":"neutral","sentiment_score":-0.008040073811571347},{"text":"So it's a bit of a jump.","start":127.235,"end":129.33499,"sentiment":"neutral","sentiment_score":-0.06475713104009628}],"sentiment":"neutral","sentiment_score":-0.0008299794531092374,"num_words":57,"start":99.625,"end":129.33499},{"sentences":[{"text":"Leave it at the 1.1 mil.","start":134.515,"end":136.295,"sentiment":"neutral","sentiment_score":-0.029260581048826378},{"text":"Okay.","start":138.69,"end":139.19,"sentiment":"neutral","sentiment_score":0.050704725086688995},{"text":"That's absolutely okay.","start":140.61,"end":141.89,"sentiment":"neutral","sentiment_score":0.11892309536536534},{"text":"We can we can absolutely leave it.","start":141.89,"end":143.67,"sentiment":"positive","sentiment_score":0.4625298466001238},{"text":"Tal did say that they would be happy to review it in twelve months after, like, cholesterol's under control.","start":143.97,"end":149.83,"sentiment":"positive","sentiment_score":0.4563497477456143}],"sentiment":"positive","sentiment_score":0.33722957384048236,"num_words":36,"start":134.515,"end":149.83},{"sentences":[{"text":"But for now, because of the increase in the cholesterol levels, the risk was obviously there, and they weren't willing to offer the cover nonloaded.","start":151.24501,"end":160.225,"sentiment":"neutral","sentiment_score":-0.036459820121526716},{"text":"So if you're able to obviously work with your doctor, get all your levels under control, then we can definitely revisit it in twelve months.","start":161.005,"end":170.98999,"sentiment":"neutral","sentiment_score":0.3167238134145737},{"text":"But right now, their their only offering is 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control.","start":211.955,"end":216.115,"sentiment":"neutral","sentiment_score":0.201530359685421},{"text":"Okay?","start":216.115,"end":216.615,"sentiment":"neutral","sentiment_score":0.10192816704511642},{"text":"Okay.","start":218.69,"end":219.19,"sentiment":"neutral","sentiment_score":0.0799916535615921},{"text":"Did you have any other questions for me while we're on the phone?","start":219.25,"end":221.75,"sentiment":"neutral","sentiment_score":0.062015802814410284}],"sentiment":"neutral","sentiment_score":0.10111416391518017,"num_words":73,"start":198.48,"end":221.75},{"sentences":[{"text":"Okay.","start":223.73001,"end":224.05,"sentiment":"neutral","sentiment_score":0.03796330839395523},{"text":"Cool.","start":224.05,"end":224.29001,"sentiment":"neutral","sentiment_score":0.07964019477367401},{"text":"Alright.","start":224.29001,"end":224.61,"sentiment":"neutral","sentiment_score":0.03199996054172516},{"text":"Well, I will go and cancel that application on that side, and we will go from there.","start":224.61,"end":230.07,"sentiment":"neutral","sentiment_score":-0.07151378888417692},{"text":"Perfect.","start":232.785,"end":233.285,"sentiment":"neutral","sentiment_score":0.2475188970565796}],"sentiment":"neutral","sentiment_score":-0.03898152620309875,"num_words":21,"start":223.73001,"end":233.285},{"sentences":[{"text":"Alright.","start":233.425,"end":233.825,"sentiment":"neutral","sentiment_score":0.16460275650024414},{"text":"Well, I will leave you alone for the afternoon.","start":233.825,"end":237.365,"sentiment":"neutral","sentiment_score":0.14270451416571936},{"text":"That's everything.","start":237.74501,"end":238.565,"sentiment":"neutral","sentiment_score":0.13411062210798264},{"text":"That's 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Yeah. Pretty good. Yeah. Yeah. Yeah. I can do that. Yep. It's David John Tanzer on the third of the second nine eighty five, and my address is Street, November, Queensland 4626. Yep. Yep. Yeah. Okay. Yeah. Okay. Yep. Yeah. Alright. Nah. Stop that. Just leave it just leave it at that one. No. Yeah. Yeah. Yeah. Just leave it at that. Yeah. Yep. Yeah. Alright. Yep. Yep. Right. No. It's alright. No dramas. Yeah. Just leave. Yep. Yeah. Just leave it at the 1.1 and underlay. Yeah. No dramas. Yep. Yeah. No worries. All good. No. No. Two. No worries. Okay then. Got it. No worries. Okay then. No. It's alright. No dramas at all. No. All good. No worries. Alright. Will do. See you later. 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Larissa from O2 Financial. How are you going?\n\nChannel 1: Yeah. Pretty good.\n\nChannel 0: That's good. I was just giving you a call. I know you spoke with Jack last week, and he let you know that I was calling you today. Did you still have time to have a quick chat?\n\nChannel 1: Yeah. Yeah. Yeah. I can do that.\n\nChannel 0: Fantastic. Before I jump into it, I do need to let you know our call is recorded. And if I could just get you confirmed security, full name, date of birth, and address.\n\nChannel 1: Yep. It's David John Tanzer on the third of the second nine eighty five, and my address is Street, November, Queensland 4626.\n\nChannel 0: Fantastic. Okay. So you currently have a towel policy in place, and it covers you for, like, the 1.1 it's, like, $1,187,489.10\n\nChannel 1: Yep.\n\nChannel 0: for the life and TPD. And then we were applying for another 812,000. Basically, we were rounding it out to to 2 mil.\n\nChannel 1: Yep.\n\nChannel 0: When the provide like, when TAO went through, they went to UHG to request medicals as you're aware.\n\nChannel 1: Yeah.\n\nChannel 0: And during the medicals, you ended up doing, like, a a blood test and everything else, and they checked your cholesterol. Your cholesterol levels came back a little bit elevated as\n\nChannel 1: Okay.\n\nChannel 0: well as your liver function.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: That's now resulted in the provider adding a 150% loading on the life insurance and a 100% loading on the TPD. Your current 1.1 does not get affected by this. So the current cover that you have stays as it currently is. It's the new applied for cover that is loaded. Now what that means is, originally, we were applying for cover that would end up costing about $930.79 for the year.\n\nChannel 1: Yep.\n\nChannel 0: It increases the premium to 2,019 and 83.\n\nChannel 1: Yeah. Alright.\n\nChannel 0: So it's a bit of a jump.\n\nChannel 1: Nah. Stop that. Just leave it just leave it at that one. No.\n\nChannel 0: Leave it\n\nChannel 1: Yeah.\n\nChannel 0: at the 1.1 mil.\n\nChannel 1: Yeah. Yeah. Just leave it at that.\n\nChannel 0: Okay. That's\n\nChannel 1: Yeah.\n\nChannel 0: absolutely okay. We can we can absolutely leave it. Tal did say that they would be happy to review it in twelve months after, like, cholesterol's under control. But for now, because of the increase in the cholesterol levels, the risk was obviously there, and they weren't willing to offer the cover nonloaded. So\n\nChannel 1: Yep.\n\nChannel 0: if you're able to obviously work with your doctor, get all your levels under control, then we can definitely revisit it in twelve months.\n\nChannel 1: Yeah. Alright.\n\nChannel 0: But right now, their their only offering is loaded. I had a look at other providers, and the offering's pretty much the same based on where things fit.\n\nChannel 1: Yep. Yep. Right. No. It's\n\nChannel 0: Okay?\n\nChannel 1: alright.\n\nChannel 0: Okay.\n\nChannel 1: No\n\nChannel 0: If\n\nChannel 1: dramas.\n\nChannel 0: if you're if you're comfortable to keep things at 1.1 and understand\n\nChannel 1: Yeah.\n\nChannel 0: that you\n\nChannel 1: Just\n\nChannel 0: obviously\n\nChannel 1: leave.\n\nChannel 0: don't have that additional,\n\nChannel 1: Yep.\n\nChannel 0: then we can definitely do so.\n\nChannel 1: Yeah. Just leave it at the 1.1 and underlay.\n\nChannel 0: Okay. Alright. Perfect. Well, I'll let Hal know that we're not proceeding with the cover to cancel the application, and then we can always rope around and and have a look in another twelve months and just\n\nChannel 1: Yeah.\n\nChannel 0: see\n\nChannel 1: No\n\nChannel 0: where\n\nChannel 1: dramas.\n\nChannel 0: things fit for you.\n\nChannel 1: Yep.\n\nChannel 0: But definitely go and have a chat with the doctor and just try and get everything under control. Okay?\n\nChannel 1: Yeah. No worries. All\n\nChannel 0: Okay. Did you have any other questions for me while we're on the phone?\n\nChannel 1: good. No. No. Two.\n\nChannel 0: Okay. Cool. Alright. Well, I will go and cancel that application on that side, and we will go from there.\n\nChannel 1: No worries. Okay then.\n\nChannel 0: Perfect. Alright. Well, I will leave you alone for the afternoon. That's\n\nChannel 1: Got\n\nChannel 0: everything.\n\nChannel 1: it. No worries. Okay then.\n\nChannel 0: That's okay. Sorry. It wasn't good news, David, but\n\nChannel 1: No. It's alright.\n\nChannel 0: I'm\n\nChannel 1: No dramas\n\nChannel 0: glad we\n\nChannel 1: at all.\n\nChannel 0: could close it out and get it all sort of finalized.\n\nChannel 1: No. All good. No worries.\n\nChannel 0: Okay. You have a good afternoon.\n\nChannel 1: Alright. Will do. See you later.\n\nChannel 0: Bye. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.023329496383666992}],"sentiment":"neutral","sentiment_score":0.023329496383666992,"channel":1,"num_words":1,"start":2.8799999,"end":3.3799999},{"sentences":[{"text":"Hi, David.","start":5.3599997,"end":6.24,"sentiment":"neutral","sentiment_score":0.0996398888528347},{"text":"Larissa from O2 Financial.","start":6.24,"end":7.52,"sentiment":"neutral","sentiment_score":0.1132991835474968},{"text":"How are you going?","start":7.52,"end":8.42,"sentiment":"neutral","sentiment_score":0.17257750406861305}],"sentiment":"neutral","sentiment_score":0.13427865281701087,"channel":0,"num_words":10,"start":5.3599997,"end":8.42},{"sentences":[{"text":"Yeah.","start":8.559999,"end":8.88,"sentiment":"neutral","sentiment_score":0.31325799226760864},{"text":"Pretty 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$1,187,489.10","start":41.29,"end":52.934998,"sentiment":"neutral","sentiment_score":0.06185992136597633}],"sentiment":"neutral","sentiment_score":0.08007616143334996,"channel":0,"num_words":22,"start":39.05,"end":52.934998},{"sentences":[{"text":"Yep.","start":53.09,"end":53.59,"sentiment":"neutral","sentiment_score":0.03027552366256714}],"sentiment":"neutral","sentiment_score":0.03027552366256714,"channel":1,"num_words":1,"start":53.09,"end":53.59},{"sentences":[{"text":"for the life and TPD.","start":53.635,"end":55.015,"sentiment":"neutral","sentiment_score":0.020592143945395946},{"text":"And then we were applying for another 812,000.","start":55.52,"end":60.48,"sentiment":"neutral","sentiment_score":0.010015558684244752},{"text":"Basically, we were rounding it out to to 2 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later.","start":251.23993,"end":252.02493,"sentiment":"neutral","sentiment_score":0.25834375619888306}],"sentiment":"neutral","sentiment_score":0.26759039362271625,"channel":1,"num_words":6,"start":250.32494,"end":252.02493},{"sentences":[{"text":"Bye.","start":251.98999,"end":252.46999,"sentiment":"neutral","sentiment_score":0.17643944919109344},{"text":"Bye.","start":252.46999,"end":252.96999,"sentiment":"neutral","sentiment_score":0.08250083774328232}],"sentiment":"neutral","sentiment_score":0.12947014346718788,"channel":0,"num_words":2,"start":251.98999,"end":252.96999},{"sentences":[{"text":"Bye.","start":252.72493,"end":253.22493,"sentiment":"neutral","sentiment_score":-0.06862159073352814}],"sentiment":"neutral","sentiment_score":-0.06862159073352814,"channel":1,"num_words":1,"start":252.72493,"end":253.22493}]},"summary":{"result":"success","short":"Larissa from O2 Financial calls David to confirm his security information and informs him about the new coverage he has. She explains that the coverage is still available and suggests revisiting the coverage in twelve months if his cholesterol levels are under control. She also advises him to work with his doctor and get his levels under control."},"intents":{"segments":[{"text":"So you currently have a towel policy in place, and it covers you for, like, the 1.1 it's, like, $1,187,489.10 Yep.","start_word":116,"end_word":136,"intents":[{"intent":"Discuss policy and cost","confidence_score":0.000018429866}]},{"text":"Tal did say that they would be happy to review it in twelve months after, like, cholesterol's under control. But for now, because of the increase in the cholesterol levels, the risk was obviously there, and they weren't willing to offer the cover nonloaded. So Yep. if you're able to obviously work with your doctor, get all your levels under control, then we can definitely revisit it in twelve months. Yeah.","start_word":348,"end_word":418,"intents":[{"intent":"Review application for further review","confidence_score":0.000011069512}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, David. Larissa from O2 Financial. How are you going? Yeah.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.135680690407753},{"text":"Pretty good. That's good.","start_word":12,"end_word":15,"sentiment":"positive","sentiment_score":0.6354145407676697},{"text":"I was just giving you a call. I know you spoke with Jack last week, and he let you know that I was calling you today. Did you still have time to have a quick chat? Yeah. Yeah. Yeah. I can do that.","start_word":16,"end_word":58,"sentiment":"neutral","sentiment_score":0.10950417071580888},{"text":"Fantastic.","start_word":59,"end_word":59,"sentiment":"positive","sentiment_score":0.5817301273345947},{"text":"Before I jump into it, I do need to let you know our call is recorded. And if I could just get you confirmed security, full name, date of birth, and address. Yep. It's David John Tanzer on the third of the second nine eighty five, and my address is Street, November, Queensland 4626.","start_word":60,"end_word":113,"sentiment":"neutral","sentiment_score":0.06583460420370102},{"text":"Fantastic.","start_word":114,"end_word":114,"sentiment":"positive","sentiment_score":0.3940002918243408},{"text":"Okay. So you currently have a towel policy in place, and it covers you for, like, the 1.1 it's, like, $1,187,489.10 Yep. for the life and TPD. And then we were applying for another 812,000. Basically, we were rounding it out to to 2 mil. Yep. When the provide like, when TAO went through, they went to UHG to request medicals as you're aware. Yeah. And during the medicals, you ended up doing, like, a a blood test and everything else, and they checked your cholesterol. Your cholesterol levels came back a little bit elevated as Okay. well as your liver function. Yeah. Okay. That's now resulted in the provider adding a 150% loading on the life insurance and a 100% loading on the TPD. Your current 1.1 does not get affected by this. So the current cover that you have stays as it currently is. It's the new applied for cover that is loaded. Now what that means is, originally, we were applying for cover that would end up costing about $930.79 for the year. Yep. It increases the premium to 2,019 and 83. Yeah. Alright. So it's a bit of a jump. Nah. Stop that. Just leave it just leave it at that one. No. Leave it Yeah. at the 1.1 mil. Yeah. Yeah. Just leave it at that. Okay. That's Yeah. absolutely okay.","start_word":115,"end_word":340,"sentiment":"neutral","sentiment_score":0.01190302800387144},{"text":"We can we can absolutely leave it. Tal did say that they would be happy to review it in twelve months after, like, cholesterol's under control.","start_word":341,"end_word":366,"sentiment":"positive","sentiment_score":0.4500269293785095},{"text":"But for now, because of the increase in the cholesterol levels, the risk was obviously there, and they weren't willing to offer the cover nonloaded. So Yep. if you're able to obviously work with your doctor, get all your levels under control, then we can definitely revisit it in twelve months. Yeah. Alright. But right now, their their only offering is loaded. I had a look at other providers, and the offering's pretty much the same based on where things fit. Yep. Yep. Right. No. It's Okay? alright. Okay. No If dramas. if you're if you're comfortable to keep things at 1.1 and understand Yeah. that you Just obviously leave. don't have that additional, Yep. then we can definitely do so. Yeah. Just leave it at the 1.1 and underlay. Okay. Alright.","start_word":367,"end_word":498,"sentiment":"neutral","sentiment_score":0.0920344665646553},{"text":"Perfect.","start_word":499,"end_word":499,"sentiment":"positive","sentiment_score":0.3585677146911621},{"text":"Well, I'll let Hal know that we're not proceeding with the cover to cancel the application, and then we can always rope around and and have a look in another twelve months and just Yeah. see No where dramas. things fit for you. Yep. But definitely go and have a chat with the doctor and just try and get everything under control. Okay? Yeah. No worries. All Okay. Did you have any other questions for me while we're on the phone? good. No. No. Two. Okay. Cool. Alright. Well, I will go and cancel that application on that side, and we will go from there. No worries. Okay then. Perfect. Alright. Well, I will leave you alone for the afternoon. That's Got everything. it. No worries. Okay then. That's okay. Sorry. It wasn't good news, David, but No. It's alright. I'm No dramas glad we at all. could close it out and get it all sort of finalized. No. All good. No worries. Okay.","start_word":500,"end_word":663,"sentiment":"neutral","sentiment_score":0.07674670964479446},{"text":"You have a good afternoon.","start_word":664,"end_word":668,"sentiment":"positive","sentiment_score":0.41517144441604614},{"text":"Alright. Will do. See you later. Bye. Bye. Bye.","start_word":669,"end_word":677,"sentiment":"neutral","sentiment_score":0.2110126804974344}],"average":{"sentiment":"neutral","sentiment_score":0.08407987532068471}}}}