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This is Ross with Techconsistent. How are you? Lisa, this is Ross calling from the Comcast Systems regarding OPTECH certain PIR. No worries.\n\nAlyssa, actually, your email I got your email just now. It went into junk. Okay. So that's what, yeah, that's why I was not able to contact you last week. I just found it today itself.\n\nYep. Yep. Mhmm. So the Mhmm. Mhmm.\n\nYes. The product you mentioned, OPTEX f curtain PIR five meter adjustable. Sure. I'll send you the email right away with specifications and pricing. And yep.\n\nYeah. Do let me know if that works for you. Alright? Mhmm. Mhmm.\n\nMhmm. Yep. Mhmm. Mhmm. Okay.\n\nSo do you need it for indoor or do you need it for outdoor purpose? No. Uh-huh. Got you, Lisa. I just sent you through the email with details with what we have as mentioned about Optics.\n\nCarlton. Yeah. You can go through it. This is and if you have any other SKU physicians, you can send us. We'll quote you with the price.\n\nMhmm. Yeah. Yeah. Yeah. No.\n\nNo. No paper, Lisa. Do go through it. And if you have any other SKU suggestions, do let me know. I'll find the right product for you.\n\nAlright? Alright. Thanks. Have a good evening. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good evening, Lisa.","start":5.7599998,"end":6.8799996,"sentiment":"positive","sentiment_score":0.39075284202893573},{"text":"This is Ross with Techconsistent.","start":6.8799996,"end":8.34,"sentiment":"neutral","sentiment_score":0.1261365607380867},{"text":"How are you?","start":8.8,"end":9.54,"sentiment":"neutral","sentiment_score":0.1400680293639501},{"text":"Lisa, this is Ross calling from the Comcast Systems regarding OPTECH certain PIR.","start":13.365,"end":20.105,"sentiment":"neutral","sentiment_score":0.0439731664955616},{"text":"No worries.","start":29.16,"end":29.900002,"sentiment":"neutral","sentiment_score":-0.016598213464021683}],"sentiment":"neutral","sentiment_score":0.10621539059166725,"num_words":26,"start":5.7599998,"end":29.900002},{"sentences":[{"text":"Alyssa, actually, your email I got your email just now.","start":29.960001,"end":33.74,"sentiment":"neutral","sentiment_score":-0.06112955920398235},{"text":"It 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Speaking. Also the support the people speaking algorithm free. They can individual introduction to actually give Sorry? Oh, thanks for calling. Yeah. Sorry. I I wasn't sure I'd hear from anybody. So thank you. Oh, okay. Oh, that's alright. Yeah. That's okay. No worries. Well, yeah, thanks for calling. Just hang on a sec. I'll turn turn off something so I can hear you properly or just hold on. Yes. So thanks for calling. Yeah. I was just interested to find out if you did have any sort of standalone systems that, you know, don't need to have a whole, you know, be wired up to security system or can be battery operated to sort of maybe be ceiling mounted or floor mounted before the artwork and sort of cover it. And and then be have a, you know, an application like a beep or something like that. Because I know there's very sophisticated ones out there, like, you know, the lidar, but we're not in a position to do that at this time. So we're looking for a simple option. And I know in the past, we have used PIRs. They've kind of been adapted by, you know, maybe someone that you know of that does that sort of stuff. But I'm just wondering, yeah, if you guys had anything you could help us with. Oh, sorry. Can you just repeat what that is? Or maybe can you send me an email with that written down? Great. Yeah. But also so I'm happy to hear you talk about it, but I just don't wanna miss the information. So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything. So it would be good if you could follow-up with an email. But, yeah, if you have something like that because I know the warmer oh, not the warmer. The National Museum, they they had something like that. We put yeah. And, yeah, what we're looking for is to like, for example, some artwork, they don't the artist says, oh, I don't wanna I'm messing up the traditions. You know? I'm not gonna go with the old fashioned museums and have a a fence around something. I want it to sit on the floor. And, of course, everybody will know it's an artwork, but it's really hard in a place like ours that they're trying to do that where they're honoring what the artist wants versus we have heaps of school kids and people that don't know. And so, yeah, we're trying to find another option that you don't have to have the fence up. Like, it would be better. I agree. But yeah. So it just for example, like, we we've had them where they've sat on the floor in front of something and had, like, a curtain or a fan up in front. But when they're sitting right in front there, it it's people are sending it off when they're not going in it and that sort of thing. So what we were thinking is the one that sort of sprays down like a in three sixty kind of thing, like, it would get bigger at the bottom. I'm just wondering if there's anything like that that would do the job. It's just a bit hard because I'm not familiar you know, I'm not a security expert or anything and, you know, your product. Are there any that would do that? Because most of them I know they've mounted in the corner of a room or something. That's the normal way. But is there are there any out there that go into three sixty? So if I had a, like, a a circle on the floor, like, an artwork that's on a square or a circle on the floor, we could put it up on the roof, and then it comes down. So if then the person puts their hand in, you know, breaches it, you know, there's a little bit of tolerance. So but, yeah, I'm just wondering. You can say no, but I'm just kind of curious. That's why I'm ringing. It's for indoor at this point in time, but if you have something that can be used outdoors, that'd be interesting to know about as well because we do have outdoor sculptures as well. So and, yeah, if there's the application like, if they can be battery operated or not have to be wired in at least for this initial thing, That's very helpful to us because our displays change all the time, and it's sort of a heritage building. So they don't like us, you know, and it costs a lot of money to wire things in. But we do have a security system with PIRs and but they're just simply on the room, and we have security guards as well. But this is just an extra thing to help them because as you probably know, a lot of people don't like being asked to do something by people, you know, by a guard. They get angry. And so if the beeper tells them it's more polite, you know what I mean, it's embarrassing, and so it stops them, but they don't yell at anyone and, yeah, target them. So that's why I think yeah. We've we have looked at sort of those robotic systems like LIDAR, but at the moment, they're not really where we're at because there's nothing that can be hooked up just with a battery. It has to sort of go through and be electrically connected. So I was just thinking something like, you know, even like house systems where they have a Wi Fi like, because we've got Wi Fi in the gallery, you know, if if, like, those security cameras or lights that come on and off or whatever, if there was something like that with a PIR with a a beeper that could be simply installed up, it would just be awesome. Yep. I'm just having a look. Follow you up on the curtain pair. Okay. Yep. Okay. So no built in beeper. To generally stand alone with the wrong you need to compare compatible wireless transmitter. Okay. We can source and confirm. Oh, okay. Well, that's good if you can help us find the compatible options. That would be awesome. Alright. Well, I'll have a look and and talk to my colleagues about it. Yeah. That would be great. And if and is there it's got the name so I can look it up. Yep. Okay. Cool. Thanks. Yeah. That's great. Thank you. I'll I'll check that in out tomorrow properly. I've just got something else I have enough to finish today, but that would be awesome. Thank you, Ross. Yep. Okay. Great. Thank you. Okay. Bye. You too. 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Speaking. Also the support the people speaking algorithm free. They can individual introduction to actually give Sorry? Oh, thanks for calling.\n\nYeah. Sorry. I I wasn't sure I'd hear from anybody. So thank you. Oh, okay.\n\nOh, that's alright. Yeah. That's okay. No worries. Well, yeah, thanks for calling.\n\nJust hang on a sec. I'll turn turn off something so I can hear you properly or just hold on. Yes. So thanks for calling. Yeah.\n\nI was just interested to find out if you did have any sort of standalone systems that, you know, don't need to have a whole, you know, be wired up to security system or can be battery operated to sort of maybe be ceiling mounted or floor mounted before the artwork and sort of cover it. And and then be have a, you know, an application like a beep or something like that. Because I know there's very sophisticated ones out there, like, you know, the lidar, but we're not in a position to do that at this time. So we're looking for a simple option. And I know in the past, we have used PIRs.\n\nThey've kind of been adapted by, you know, maybe someone that you know of that does that sort of stuff. But I'm just wondering, yeah, if you guys had anything you could help us with. Oh, sorry. Can you just repeat what that is? Or maybe can you send me an email with that written down?\n\nGreat. Yeah. But also so I'm happy to hear you talk about it, but I just don't wanna miss the information. So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything. So it would be good if you could follow-up with an email.\n\nBut, yeah, if you have something like that because I know the warmer oh, not the warmer. The National Museum, they they had something like that. We put yeah. And, yeah, what we're looking for is to like, for example, some artwork, they don't the artist says, oh, I don't wanna I'm messing up the traditions. You know?\n\nI'm not gonna go with the old fashioned museums and have a a fence around something. I want it to sit on the floor. And, of course, everybody will know it's an artwork, but it's really hard in a place like ours that they're trying to do that where they're honoring what the artist wants versus we have heaps of school kids and people that don't know. And so, yeah, we're trying to find another option that you don't have to have the fence up. Like, it would be better.\n\nI agree. But yeah. So it just for example, like, we we've had them where they've sat on the floor in front of something and had, like, a curtain or a fan up in front. But when they're sitting right in front there, it it's people are sending it off when they're not going in it and that sort of thing. So what we were thinking is the one that sort of sprays down like a in three sixty kind of thing, like, it would get bigger at the bottom.\n\nI'm just wondering if there's anything like that that would do the job. It's just a bit hard because I'm not familiar you know, I'm not a security expert or anything and, you know, your product. Are there any that would do that? Because most of them I know they've mounted in the corner of a room or something. That's the normal way.\n\nBut is there are there any out there that go into three sixty? So if I had a, like, a a circle on the floor, like, an artwork that's on a square or a circle on the floor, we could put it up on the roof, and then it comes down. So if then the person puts their hand in, you know, breaches it, you know, there's a little bit of tolerance. So but, yeah, I'm just wondering. You can say no, but I'm just kind of curious.\n\nThat's why I'm ringing. It's for indoor at this point in time, but if you have something that can be used outdoors, that'd be interesting to know about as well because we do have outdoor sculptures as well. So and, yeah, if there's the application like, if they can be battery operated or not have to be wired in at least for this initial thing, That's very helpful to us because our displays change all the time, and it's sort of a heritage building. So they don't like us, you know, and it costs a lot of money to wire things in. But we do have a security system with PIRs and but they're just simply on the room, and we have security guards as well.\n\nBut this is just an extra thing to help them because as you probably know, a lot of people don't like being asked to do something by people, you know, by a guard. They get angry. And so if the beeper tells them it's more polite, you know what I mean, it's embarrassing, and so it stops them, but they don't yell at anyone and, yeah, target them. So that's why I think yeah. We've we have looked at sort of those robotic systems like LIDAR, but at the moment, they're not really where we're at because there's nothing that can be hooked up just with a battery.\n\nIt has to sort of go through and be electrically connected. So I was just thinking something like, you know, even like house systems where they have a Wi Fi like, because we've got Wi Fi in the gallery, you know, if if, like, those security cameras or lights that come on and off or whatever, if there was something like that with a PIR with a a beeper that could be simply installed up, it would just be awesome. Yep. I'm just having a look. Follow you up on the curtain pair.\n\nOkay. Yep. Okay. So no built in beeper. To generally stand alone with the wrong you need to compare compatible wireless transmitter.\n\nOkay. We can source and confirm. Oh, okay. Well, that's good if you can help us find the compatible options. That would be awesome.\n\nAlright. Well, I'll have a look and and talk to my colleagues about it. Yeah. That would be great. And if and is there it's got the name so I can look it up.\n\nYep. Okay. Cool. Thanks. Yeah.\n\nThat's great. Thank you. I'll I'll check that in out tomorrow properly. I've just got something else I have enough to finish today, but that would be awesome. Thank you, Ross.\n\nYep. Okay. Great. Thank you. Okay.\n\nBye. You too. Bye.","paragraphs":[{"sentences":[{"text":"Calling, which found more than Hello?","start":0.64,"end":2.5,"sentiment":"neutral","sentiment_score":0.009074313216842711},{"text":"Speaking.","start":2.8,"end":3.28,"sentiment":"neutral","sentiment_score":0.03469301760196686},{"text":"Also the support the people speaking algorithm free.","start":3.76,"end":8.02,"sentiment":"neutral","sentiment_score":0.19581418251618743},{"text":"They can individual introduction to actually give Sorry?","start":8.08,"end":12.099999,"sentiment":"neutral","sentiment_score":0.04009776079328731},{"text":"Oh, thanks for calling.","start":21.665,"end":23.045,"sentiment":"neutral","sentiment_score":0.2981696054339409}],"sentiment":"neutral","sentiment_score":0.11737455055979942,"num_words":27,"start":0.64,"end":23.045},{"sentences":[{"text":"Yeah.","start":23.105,"end":23.605,"sentiment":"neutral","sentiment_score":0.041448503732681274},{"text":"Sorry.","start":23.665,"end":24.065,"sentiment":"neutral","sentiment_score":-0.08546222001314163},{"text":"I I wasn't sure I'd hear from anybody.","start":24.065,"end":27.49,"sentiment":"neutral","sentiment_score":-0.22295434959232807},{"text":"So thank you.","start":28.189999,"end":29.57,"sentiment":"neutral","sentiment_score":0.1667798881729444},{"text":"Oh, okay.","start":34.19,"end":35.01,"sentiment":"neutral","sentiment_score":-0.2078968584537506}],"sentiment":"neutral","sentiment_score":-0.11620683769385019,"num_words":15,"start":23.105,"end":35.01},{"sentences":[{"text":"Oh, that's alright.","start":37.07,"end":38.11,"sentiment":"neutral","sentiment_score":-0.10662538061539333},{"text":"Yeah.","start":38.11,"end":38.61,"sentiment":"neutral","sentiment_score":-0.08979141712188721},{"text":"That's okay.","start":43.985,"end":44.885,"sentiment":"neutral","sentiment_score":0.04227163549512625},{"text":"No worries.","start":45.985,"end":46.805,"sentiment":"neutral","sentiment_score":0.07945956289768219},{"text":"Well, yeah, thanks for calling.","start":46.864998,"end":49.285,"sentiment":"neutral","sentiment_score":0.27608148455619813}],"sentiment":"neutral","sentiment_score":0.0934001738921954,"num_words":13,"start":37.07,"end":49.285},{"sentences":[{"text":"Just hang on a sec.","start":49.345,"end":50.305,"sentiment":"neutral","sentiment_score":0.11749548017978668},{"text":"I'll turn turn off something so I can hear you properly or just hold on.","start":50.305,"end":60.96,"sentiment":"neutral","sentiment_score":0.03739691028992335},{"text":"Yes.","start":61.1,"end":61.579998,"sentiment":"neutral","sentiment_score":0.15095825493335724},{"text":"So thanks for calling.","start":61.579998,"end":62.719997,"sentiment":"neutral","sentiment_score":0.32050488144159317},{"text":"Yeah.","start":63.98,"end":64.22,"sentiment":"neutral","sentiment_score":0.14833149313926697}],"sentiment":"neutral","sentiment_score":0.10499001265718387,"num_words":26,"start":49.345,"end":64.22},{"sentences":[{"text":"I was just interested to find out if you did have any sort of standalone systems that, you know, don't need to have a whole, you know, be wired up to security system or can be battery operated to sort of maybe be ceiling mounted or floor mounted before the artwork and sort of cover it.","start":64.22,"end":90.53999,"sentiment":"neutral","sentiment_score":0.0670160111039877},{"text":"And and then be have a, you know, an application like a 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just wondering, yeah, if you guys had anything you could help us with.","start":123.56,"end":128.785,"sentiment":"neutral","sentiment_score":0.08740482094387213},{"text":"Oh, sorry.","start":140.38,"end":140.94,"sentiment":"neutral","sentiment_score":0.005309117026627065},{"text":"Can you just repeat what that is?","start":140.94,"end":142.38,"sentiment":"neutral","sentiment_score":-0.014847997043813978},{"text":"Or maybe can you send me an email with that written down?","start":142.38,"end":146.16,"sentiment":"neutral","sentiment_score":0.020428245576719444}],"sentiment":"neutral","sentiment_score":0.032262158513601334,"num_words":56,"start":116.76,"end":146.16},{"sentences":[{"text":"Great.","start":154.505,"end":155.005,"sentiment":"positive","sentiment_score":0.7525328397750854},{"text":"Yeah.","start":158.02501,"end":158.505,"sentiment":"neutral","sentiment_score":0.1674075424671173},{"text":"But also so I'm happy to hear you talk about it, but I just don't wanna miss the 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that.","start":183.71,"end":187.13501,"sentiment":"neutral","sentiment_score":-0.017265740575061903},{"text":"We put yeah.","start":187.13501,"end":188.195,"sentiment":"neutral","sentiment_score":-0.016211549441019695},{"text":"And, yeah, what we're looking for is to like, for example, some artwork, they don't the artist says, oh, I don't wanna I'm messing up the traditions.","start":188.575,"end":200.87999,"sentiment":"neutral","sentiment_score":-0.08090507597834976},{"text":"You know?","start":200.94,"end":201.26,"sentiment":"neutral","sentiment_score":-0.06625345349311829}],"sentiment":"neutral","sentiment_score":-0.049654571211029744,"num_words":58,"start":178.91,"end":201.26},{"sentences":[{"text":"I'm not gonna go with the old fashioned museums and have a a fence around something.","start":201.26,"end":206.86,"sentiment":"neutral","sentiment_score":-0.1435557333752513},{"text":"I want it to sit on the floor.","start":206.86,"end":208.54,"sentiment":"neutral","sentiment_score":-0.04330140398815274},{"text":"And, of course, everybody will know it's an artwork, but it's really hard in a place like ours that they're trying to do that where they're honoring what the artist wants versus we have heaps of school kids and people that don't know.","start":208.54,"end":228.13,"sentiment":"neutral","sentiment_score":-0.07793797249364298},{"text":"And so, yeah, we're trying to find another option that you don't have to have the fence up.","start":228.13,"end":234.37001,"sentiment":"neutral","sentiment_score":-0.04315798613242805},{"text":"Like, it would be better.","start":234.37001,"end":235.51001,"sentiment":"neutral","sentiment_score":-0.03182757534086704}],"sentiment":"neutral","sentiment_score":-0.07700686011359924,"num_words":90,"start":201.26,"end":235.51001},{"sentences":[{"text":"I agree.","start":235.73001,"end":236.37001,"sentiment":"neutral","sentiment_score":0.024810138158500195},{"text":"But yeah.","start":236.37001,"end":237.57,"sentiment":"neutral","sentiment_score":-0.0338001623749733},{"text":"So it just for example, like, we we've had them where they've sat on the floor in front of something and had, like, a curtain or a fan up in front.","start":237.57,"end":246.885,"sentiment":"neutral","sentiment_score":-0.031106058973819017},{"text":"But when they're sitting right in front there, it it's people are sending it off when they're not going in it and that sort of thing.","start":246.885,"end":257.55,"sentiment":"neutral","sentiment_score":-0.09225904726638244},{"text":"So what we were thinking is the one that sort of sprays down like a in three sixty kind of thing, like, it would get bigger at the bottom.","start":261.77,"end":274.105,"sentiment":"neutral","sentiment_score":-0.07762720949690917}],"sentiment":"neutral","sentiment_score":-0.06257991312175161,"num_words":90,"start":235.73001,"end":274.105},{"sentences":[{"text":"I'm just wondering if there's anything like that that would do the job.","start":274.105,"end":278.445,"sentiment":"neutral","sentiment_score":-0.0061814799331701715},{"text":"It's just a bit hard because I'm not familiar you know, I'm not a security expert or anything and, you know, your product.","start":278.80002,"end":285.52002,"sentiment":"neutral","sentiment_score":-0.30294383932714875},{"text":"Are there any that would do that?","start":285.52002,"end":286.96002,"sentiment":"neutral","sentiment_score":-0.014356390972222601},{"text":"Because most of them I know they've mounted in the corner of a room or something.","start":286.96002,"end":291.22,"sentiment":"neutral","sentiment_score":0.005011319066397846},{"text":"That's the normal way.","start":291.76,"end":292.88,"sentiment":"neutral","sentiment_score":0.004704050021246076}],"sentiment":"neutral","sentiment_score":-0.11189785675101337,"num_words":63,"start":274.105,"end":292.88},{"sentences":[{"text":"But is there are there any out there that go into three sixty?","start":292.88,"end":297.385,"sentiment":"neutral","sentiment_score":0.0016984476779515927},{"text":"So if I had a, like, a a circle on the floor, like, an artwork that's on a square or a circle on the floor, we could put it up on the roof, and then it comes down.","start":297.385,"end":308.28003,"sentiment":"neutral","sentiment_score":-0.02505055462059222},{"text":"So if then the person puts their hand in, you know, breaches it, you know, there's a little bit of tolerance.","start":308.28003,"end":315.90002,"sentiment":"negative","sentiment_score":-0.3562567099219277},{"text":"So but, yeah, I'm just 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angry.","start":394.08,"end":395.7,"sentiment":"negative","sentiment_score":-0.4503190169731776},{"text":"And so if the beeper tells them it's more polite, you know what I mean, it's embarrassing, and so it stops them, but they don't yell at anyone and, yeah, target them.","start":395.76,"end":407.785,"sentiment":"neutral","sentiment_score":-0.08788486546836793},{"text":"So that's why I think yeah.","start":408.645,"end":410.245,"sentiment":"neutral","sentiment_score":-0.004909802849094073},{"text":"We've we have looked at sort of those robotic systems like LIDAR, but at the moment, they're not really where we're at because there's nothing that can be hooked up just with a battery.","start":410.245,"end":426.0,"sentiment":"neutral","sentiment_score":0.014321946703335819}],"sentiment":"neutral","sentiment_score":-0.13383988991241763,"num_words":108,"start":383.29498,"end":426.0},{"sentences":[{"text":"It has to sort of go through and be electrically connected.","start":426.0,"end":432.065,"sentiment":"neutral","sentiment_score":0.0027256359092213893},{"text":"So I was just thinking something like, you know, even like house systems where they have a Wi Fi like, because we've got Wi Fi in the gallery, you know, if if, like, those security cameras or lights that come on and off or whatever, if there was something like that with a PIR with a a beeper that could be simply installed up, it would just be awesome.","start":432.365,"end":457.86,"sentiment":"neutral","sentiment_score":0.21041369794503503},{"text":"Yep.","start":478.18,"end":478.68,"sentiment":"neutral","sentiment_score":0.08424356579780579},{"text":"I'm just having a look.","start":480.5,"end":481.69998,"sentiment":"neutral","sentiment_score":0.08681699484586716},{"text":"Follow you up on the curtain 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awesome.","start":517.845,"end":518.725,"sentiment":"positive","sentiment_score":0.6423283964395523}],"sentiment":"neutral","sentiment_score":0.2460695474098126,"num_words":24,"start":510.005,"end":518.725},{"sentences":[{"text":"Alright.","start":518.725,"end":519.205,"sentiment":"neutral","sentiment_score":0.19302520155906677},{"text":"Well, I'll have a look and and talk to my colleagues about it.","start":519.205,"end":524.79,"sentiment":"neutral","sentiment_score":0.11655781876582366},{"text":"Yeah.","start":524.93,"end":525.33,"sentiment":"neutral","sentiment_score":0.12370984256267548},{"text":"That would be great.","start":525.33,"end":526.21,"sentiment":"neutral","sentiment_score":0.26856664195656776},{"text":"And if and is there it's got the name so I can look it 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you.","start":536.855,"end":537.335,"sentiment":"positive","sentiment_score":0.5972286462783813},{"text":"I'll I'll check that in out tomorrow properly.","start":537.335,"end":540.315,"sentiment":"neutral","sentiment_score":0.3248330391943455},{"text":"I've just got something else I have enough to finish today, but that would be awesome.","start":540.375,"end":544.935,"sentiment":"positive","sentiment_score":0.3674142137169838},{"text":"Thank you, Ross.","start":544.935,"end":546.155,"sentiment":"neutral","sentiment_score":0.09321993837753932}],"sentiment":"positive","sentiment_score":0.3561324450758196,"num_words":31,"start":536.135,"end":546.155},{"sentences":[{"text":"Yep.","start":551.43,"end":551.93,"sentiment":"neutral","sentiment_score":0.15100762248039246},{"text":"Okay.","start":555.03,"end":555.51,"sentiment":"positive","sentiment_score":0.4840940237045288},{"text":"Great.","start":555.51,"end":556.01,"sentiment":"positive","sentiment_score":0.8735224008560181},{"text":"Thank you.","start":556.07,"end":556.89,"sentiment":"positive","sentiment_score":0.8456955254077911},{"text":"Okay.","start":558.31,"end":558.81,"sentiment":"positive","sentiment_score":0.49273455142974854}],"sentiment":"positive","sentiment_score":0.615458274881045,"num_words":6,"start":551.43,"end":558.81},{"sentences":[{"text":"Bye.","start":559.27,"end":559.77,"sentiment":"positive","sentiment_score":0.44065386056900024},{"text":"You too.","start":560.15,"end":560.71,"sentiment":"neutral","sentiment_score":0.305412620306015},{"text":"Bye.","start":560.71,"end":561.21,"sentiment":"neutral","sentiment_score":-0.09118188172578812}],"sentiment":"neutral","sentiment_score":0.24007430486381054,"num_words":4,"start":559.27,"end":561.21}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Calling, which found more than Hello? Speaking. Also the support\n\nChannel 0: Good\n\nChannel 1: the\n\nChannel 0: evening,\n\nChannel 1: people\n\nChannel 0: Lisa.\n\nChannel 1: speaking\n\nChannel 0: This\n\nChannel 1: algorithm\n\nChannel 0: is Ross\n\nChannel 1: free.\n\nChannel 0: with Techconsistent.\n\nChannel 1: They can\n\nChannel 0: How are you?\n\nChannel 1: individual introduction to actually give Sorry?\n\nChannel 0: Lisa, this is Ross calling from the Comcast Systems regarding OPTECH certain PIR.\n\nChannel 1: Oh, thanks for calling. Yeah. Sorry. I I wasn't sure I'd hear from anybody. So thank you.\n\nChannel 0: No worries. Alyssa, actually, your email I got your email just now. It went\n\nChannel 1: Oh,\n\nChannel 0: into\n\nChannel 1: okay.\n\nChannel 0: junk.\n\nChannel 1: Oh, that's\n\nChannel 0: Okay.\n\nChannel 1: alright.\n\nChannel 0: So\n\nChannel 1: Yeah.\n\nChannel 0: that's what, yeah, that's why I was not able to contact you last week. I just found\n\nChannel 1: That's\n\nChannel 0: it\n\nChannel 1: okay.\n\nChannel 0: today itself.\n\nChannel 1: No worries.\n\nChannel 0: Yep.\n\nChannel 1: Well, yeah, thanks for calling. Just hang on a sec. I'll turn turn off something so I can hear you properly or just hold\n\nChannel 0: Yep.\n\nChannel 1: on. Yes. So thanks for calling. Yeah. I was just interested to find out if you did have any sort of standalone systems that, you know, don't need to have a whole, you know, be wired up to security system or can be battery operated to sort of maybe be ceiling mounted or floor mounted before the artwork and sort of cover it.\n\nChannel 0: Mhmm.\n\nChannel 1: And\n\nChannel 0: So the\n\nChannel 1: and then be have a, you know, an application like a beep or something like that. Because I know there's very sophisticated ones out there, like, you know, the lidar, but we're not in a position to do that at this time. So we're looking for a simple option. And I know in the past,\n\nChannel 0: Mhmm.\n\nChannel 1: we have used PIRs. They've kind of been adapted by, you know, maybe someone that you know of that does that sort of stuff. But I'm just wondering, yeah, if you guys had anything you could help us with.\n\nChannel 0: Mhmm. Yes. The product you mentioned, OPTEX f curtain PIR five meter adjustable.\n\nChannel 1: Oh, sorry. Can you just repeat what that is? Or maybe can you send me an email with that written down?\n\nChannel 0: Sure. I'll send you the email right away with specifications and pricing.\n\nChannel 1: Great.\n\nChannel 0: And yep. Yeah. Do let me know if\n\nChannel 1: Yeah.\n\nChannel 0: that works\n\nChannel 1: But\n\nChannel 0: for you.\n\nChannel 1: also\n\nChannel 0: Alright?\n\nChannel 1: so I'm happy to hear you talk about it, but I just don't wanna miss the information. So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything. So it would be good if you could follow-up with an email. But, yeah, if you have something like that because I know the warmer oh, not the warmer. The National Museum, they they had something like that.\n\nChannel 0: Mhmm.\n\nChannel 1: We put yeah. And, yeah, what we're looking for is to like, for example, some artwork, they don't the artist says, oh, I don't wanna I'm messing up the traditions. You know? I'm not gonna go with the old fashioned museums and have a a fence around something. I want it to sit on the floor.\n\nAnd, of course, everybody will know it's an artwork, but it's really hard in a place like ours that they're trying to do that where they're honoring what the artist wants\n\nChannel 0: Mhmm.\n\nChannel 1: versus we have heaps of school kids and people that don't know. And so, yeah, we're trying to find another option that you don't have to have the fence up. Like, it would be better. I agree. But yeah.\n\nSo it just for example, like, we we've had them where they've sat on the floor in front of something and had, like, a curtain or a fan up in front. But when they're sitting right in front there, it it's people are sending it off when they're not going in it and that sort of thing.\n\nChannel 0: Mhmm. Yep.\n\nChannel 1: So what we were thinking is the one that sort of sprays down like a in three sixty kind of thing, like, it would get bigger at the bottom. I'm just wondering if there's anything like that that would do the job. It's just a bit hard because I'm not familiar you know, I'm not a security expert or anything and, you know, your product.\n\nChannel 0: Mhmm.\n\nChannel 1: Are there any that would do that? Because most of them I know they've mounted in the corner of a room or something. That's the normal way. But is there are there any out there that go into three sixty? So if I had a, like, a a circle on the floor, like, an\n\nChannel 0: Mhmm.\n\nChannel 1: artwork that's on a square or a circle on the floor, we could put it up on the roof, and then it comes down. So if then the person puts their hand in, you know, breaches it, you know, there's a little bit of tolerance. So but, yeah, I'm just wondering. You can say no, but I'm just kind of curious. That's why I'm ringing.\n\nChannel 0: Okay. So do you need it for indoor or do you need it for outdoor purpose?\n\nChannel 1: It's for indoor at this point in time, but if you have something that can be used outdoors, that'd be interesting to know about as well because we do have outdoor sculptures as well. So and, yeah, if there's the application like, if they can be battery operated or not have to be wired in at least for this initial thing, That's very helpful to us because our displays change all the time, and it's sort of a heritage\n\nChannel 0: No.\n\nChannel 1: building. So they don't like us, you know, and it costs a lot of money to wire things in. But we do have a security system with PIRs and but they're just simply on the room, and we have security guards as well. But this is just an extra thing to help them because as you probably know, a lot of people don't like being asked to do something by people, you know, by a guard. They get angry.\n\nAnd so if the beeper tells them it's more polite, you know what I mean, it's embarrassing, and so it stops them, but they don't yell at anyone and, yeah, target\n\nChannel 0: Uh-huh.\n\nChannel 1: them. So that's why I think yeah. We've we have looked at sort of those robotic systems like LIDAR, but at the moment, they're not really where we're at because there's nothing that can be hooked up just with a battery. It has to sort of go through and be electrically connected. So I was just thinking something like, you know, even like house systems where they have a Wi Fi like, because we've got Wi Fi in the gallery, you know, if if, like, those security cameras or lights that come on and off or whatever, if there was something like that with a PIR with a a beeper that could be simply installed up, it would just be awesome.\n\nChannel 0: Got you, Lisa. I just sent you through the email with details with what we have as mentioned about Optics.\n\nChannel 1: Yep. I'm just having a look.\n\nChannel 0: Carlton.\n\nChannel 1: Follow you up on the\n\nChannel 0: Yeah. You can\n\nChannel 1: curtain\n\nChannel 0: go through it. This is\n\nChannel 1: pair. Okay.\n\nChannel 0: and\n\nChannel 1: Yep.\n\nChannel 0: if you have any other SKU physicians, you can send us. We'll quote you with the price.\n\nChannel 1: Okay. So no built in beeper. To generally stand alone with the wrong you need to compare compatible wireless transmitter. Okay. We can source and confirm.\n\nOh, okay. Well, that's good if you can help us find the compatible options. That would be awesome. Alright. Well, I'll have a look and and talk to my colleagues about it.\n\nYeah. That\n\nChannel 0: Mhmm.\n\nChannel 1: would be great. And if and is there it's got the name so I can look it up. Yep. Okay. Cool.\n\nThanks. Yeah. That's great. Thank you. I'll I'll check that in out tomorrow properly.\n\nI've just got something else I have enough to finish today, but that would be awesome. Thank\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: you,\n\nChannel 0: Yeah. No.\n\nChannel 1: Ross.\n\nChannel 0: No. No paper, Lisa. Do go through it. And if you have any other SKU suggestions,\n\nChannel 1: Yep.\n\nChannel 0: do let me know. I'll find the right product for you. Alright?\n\nChannel 1: Okay. Great. Thank you.\n\nChannel 0: Alright. Thanks.\n\nChannel 1: Okay.\n\nChannel 0: Have a good\n\nChannel 1: Bye.\n\nChannel 0: evening. Cheers.\n\nChannel 1: You\n\nChannel 0: Bye.\n\nChannel 1: too. Bye.","paragraphs":[{"sentences":[{"text":"Calling, which found more than Hello?","start":0.64,"end":2.5,"sentiment":"neutral","sentiment_score":0.009074313216842711},{"text":"Speaking.","start":2.8,"end":3.28,"sentiment":"neutral","sentiment_score":0.03469301760196686},{"text":"Also the 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Ross","start":7.2,"end":7.6,"sentiment":"neutral","sentiment_score":0.1295265182852745}],"sentiment":"neutral","sentiment_score":0.1295265182852745,"channel":0,"num_words":2,"start":7.2,"end":7.6},{"sentences":[{"text":"free.","start":7.52,"end":8.02,"sentiment":"neutral","sentiment_score":0.16716210544109344}],"sentiment":"neutral","sentiment_score":0.16716210544109344,"channel":1,"num_words":1,"start":7.52,"end":8.02},{"sentences":[{"text":"with Techconsistent.","start":7.6,"end":8.34,"sentiment":"neutral","sentiment_score":0.12257776036858559}],"sentiment":"neutral","sentiment_score":0.12257776036858559,"channel":0,"num_words":2,"start":7.6,"end":8.34},{"sentences":[{"text":"They can","start":8.08,"end":8.82,"sentiment":"neutral","sentiment_score":0.11834533512592316}],"sentiment":"neutral","sentiment_score":0.11834533512592316,"channel":1,"num_words":2,"start":8.08,"end":8.82},{"sentences":[{"text":"How are you?","start":8.8,"end":9.54,"sentiment":"neutral","sentiment_score":0.1400680293639501}],"sentiment":"neutral","sentiment_score":0.1400680293639501,"channel":0,"num_words":3,"start":8.8,"end":9.54},{"sentences":[{"text":"individual introduction to actually give Sorry?","start":9.28,"end":12.099999,"sentiment":"neutral","sentiment_score":0.014015236015742024}],"sentiment":"neutral","sentiment_score":0.014015236015742024,"channel":1,"num_words":6,"start":9.28,"end":12.099999},{"sentences":[{"text":"Lisa, this is Ross calling from the Comcast Systems regarding OPTECH certain PIR.","start":13.365,"end":20.105,"sentiment":"neutral","sentiment_score":0.0439731664955616}],"sentiment":"neutral","sentiment_score":0.0439731664955616,"channel":0,"num_words":13,"start":13.365,"end":20.105},{"sentences":[{"text":"Oh, thanks for calling.","start":21.665,"end":23.045,"sentiment":"neutral","sentiment_score":0.2981696054339409},{"text":"Yeah.","start":23.105,"end":23.605,"sentiment":"neutral","sentiment_score":0.041448503732681274},{"text":"Sorry.","start":23.665,"end":24.065,"sentiment":"neutral","sentiment_score":-0.08546222001314163},{"text":"I I wasn't sure I'd hear from anybody.","start":24.065,"end":27.49,"sentiment":"neutral","sentiment_score":-0.22295434959232807},{"text":"So thank you.","start":28.189999,"end":29.57,"sentiment":"neutral","sentiment_score":0.1667798881729444}],"sentiment":"neutral","sentiment_score":-0.007919436868499307,"channel":1,"num_words":17,"start":21.665,"end":29.57},{"sentences":[{"text":"No worries.","start":29.16,"end":29.900002,"sentiment":"neutral","sentiment_score":-0.016598213464021683},{"text":"Alyssa, actually, your email I got your email just now.","start":29.960001,"end":33.74,"sentiment":"neutral","sentiment_score":-0.06112955920398235},{"text":"It 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that's","start":37.07,"end":37.629997,"sentiment":"neutral","sentiment_score":-0.13758385181427002}],"sentiment":"neutral","sentiment_score":-0.13758385181427002,"channel":1,"num_words":2,"start":37.07,"end":37.629997},{"sentences":[{"text":"Okay.","start":37.48,"end":37.88,"sentiment":"neutral","sentiment_score":-0.09181643277406693}],"sentiment":"neutral","sentiment_score":-0.09181643277406693,"channel":0,"num_words":1,"start":37.48,"end":37.88},{"sentences":[{"text":"alright.","start":37.629997,"end":38.11,"sentiment":"neutral","sentiment_score":-0.04470843821763992}],"sentiment":"neutral","sentiment_score":-0.04470843821763992,"channel":1,"num_words":1,"start":37.629997,"end":38.11},{"sentences":[{"text":"So","start":37.88,"end":38.28,"sentiment":"neutral","sentiment_score":-0.05793477222323418}],"sentiment":"neutral","sentiment_score":-0.05793477222323418,"channel":0,"num_words":1,"start":37.88,"end":38.28},{"sentences":[{"text":"Yeah.","start":38.11,"end":38.61,"sentiment":"neutral","sentiment_score":-0.08979141712188721}],"sentiment":"neutral","sentiment_score":-0.08979141712188721,"channel":1,"num_words":1,"start":38.11,"end":38.61},{"sentences":[{"text":"that's what, yeah, that's why I was not able to contact you last week.","start":38.28,"end":43.335,"sentiment":"neutral","sentiment_score":-0.2409364293728556},{"text":"I just found","start":43.475002,"end":44.195,"sentiment":"neutral","sentiment_score":-0.0367040770749251}],"sentiment":"neutral","sentiment_score":-0.20489542602616198,"channel":0,"num_words":17,"start":38.28,"end":44.195},{"sentences":[{"text":"That's","start":43.985,"end":44.385,"sentiment":"neutral","sentiment_score":0.023343821987509727}],"sentiment":"neutral","sentiment_score":0.023343821987509727,"channel":1,"num_words":1,"start":43.985,"end":44.385},{"sentences":[{"text":"it","start":44.195,"end":44.435,"sentiment":"neutral","sentiment_score":0.017344743013381958}],"sentiment":"neutral","sentiment_score":0.017344743013381958,"channel":0,"num_words":1,"start":44.195,"end":44.435},{"sentences":[{"text":"okay.","start":44.385,"end":44.885,"sentiment":"neutral","sentiment_score":0.06119944900274277}],"sentiment":"neutral","sentiment_score":0.06119944900274277,"channel":1,"num_words":1,"start":44.385,"end":44.885},{"sentences":[{"text":"today 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can hear you properly or just hold","start":50.305,"end":55.28,"sentiment":"neutral","sentiment_score":0.03704306323613439}],"sentiment":"neutral","sentiment_score":0.10360365454107523,"channel":1,"num_words":24,"start":46.864998,"end":55.28},{"sentences":[{"text":"Yep.","start":57.170002,"end":57.670002,"sentiment":"neutral","sentiment_score":0.035989098250865936}],"sentiment":"neutral","sentiment_score":0.035989098250865936,"channel":0,"num_words":1,"start":57.170002,"end":57.670002},{"sentences":[{"text":"on.","start":60.46,"end":60.96,"sentiment":"neutral","sentiment_score":0.04235076904296875},{"text":"Yes.","start":61.1,"end":61.579998,"sentiment":"neutral","sentiment_score":0.15095825493335724},{"text":"So thanks for calling.","start":61.579998,"end":62.719997,"sentiment":"neutral","sentiment_score":0.32050488144159317},{"text":"Yeah.","start":63.98,"end":64.22,"sentiment":"neutral","sentiment_score":0.14833149313926697},{"text":"I was just interested to find out if you did have 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past,","start":113.0,"end":114.28,"sentiment":"neutral","sentiment_score":0.029588867910206318}],"sentiment":"neutral","sentiment_score":-0.04956024932590398,"channel":1,"num_words":55,"start":94.6,"end":114.28},{"sentences":[{"text":"Mhmm.","start":114.270004,"end":114.770004,"sentiment":"neutral","sentiment_score":0.011887653730809689}],"sentiment":"neutral","sentiment_score":0.011887653730809689,"channel":0,"num_words":1,"start":114.270004,"end":114.770004},{"sentences":[{"text":"we have used PIRs.","start":114.28,"end":116.380005,"sentiment":"neutral","sentiment_score":0.01335854735225439},{"text":"They've kind of been adapted by, you know, maybe someone that you know of that does that sort of stuff.","start":116.76,"end":123.56,"sentiment":"neutral","sentiment_score":0.017189368046820162},{"text":"But I'm just wondering, yeah, if you guys had anything you could help us with.","start":123.56,"end":128.785,"sentiment":"neutral","sentiment_score":0.08740482094387213}],"sentiment":"neutral","sentiment_score":0.0438024067821411,"channel":1,"num_words":39,"start":114.28,"end":128.785},{"sentences":[{"text":"Mhmm.","start":130.365,"end":130.865,"sentiment":"neutral","sentiment_score":0.04277508333325386},{"text":"Yes.","start":131.805,"end":132.305,"sentiment":"neutral","sentiment_score":0.08161386847496033},{"text":"The product you mentioned, OPTEX f curtain PIR five meter adjustable.","start":132.685,"end":138.3,"sentiment":"neutral","sentiment_score":0.06180312247438864}],"sentiment":"neutral","sentiment_score":0.061863330694345325,"channel":0,"num_words":13,"start":130.365,"end":138.3},{"sentences":[{"text":"Oh, sorry.","start":140.38,"end":140.94,"sentiment":"neutral","sentiment_score":0.005309117026627065},{"text":"Can you just repeat what that is?","start":140.94,"end":142.38,"sentiment":"neutral","sentiment_score":-0.014847997043813978},{"text":"Or maybe can you send me an email with that written down?","start":142.38,"end":146.16,"sentiment":"neutral","sentiment_score":0.020428245576719444}],"sentiment":"neutral","sentiment_score":0.007229581031770934,"channel":1,"num_words":21,"start":140.38,"end":146.16},{"sentences":[{"text":"Sure.","start":147.87999,"end":148.2,"sentiment":"neutral","sentiment_score":-0.0024098281282931566},{"text":"I'll send you the email right away with specifications and pricing.","start":148.2,"end":153.585,"sentiment":"neutral","sentiment_score":0.27657550979744305}],"sentiment":"neutral","sentiment_score":0.253326731636965,"channel":0,"num_words":12,"start":147.87999,"end":153.585},{"sentences":[{"text":"Great.","start":154.505,"end":155.005,"sentiment":"positive","sentiment_score":0.7525328397750854}],"sentiment":"positive","sentiment_score":0.7525328397750854,"channel":1,"num_words":1,"start":154.505,"end":155.005},{"sentences":[{"text":"And 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you.","start":158.525,"end":159.08499,"sentiment":"neutral","sentiment_score":0.11381049454212189}],"sentiment":"neutral","sentiment_score":0.11381049454212189,"channel":0,"num_words":2,"start":158.525,"end":159.08499},{"sentences":[{"text":"also","start":158.74501,"end":159.225,"sentiment":"neutral","sentiment_score":0.06739455461502075}],"sentiment":"neutral","sentiment_score":0.06739455461502075,"channel":1,"num_words":1,"start":158.74501,"end":159.225},{"sentences":[{"text":"Alright?","start":159.08499,"end":159.58499,"sentiment":"neutral","sentiment_score":0.1039719432592392}],"sentiment":"neutral","sentiment_score":0.1039719432592392,"channel":0,"num_words":1,"start":159.08499,"end":159.58499},{"sentences":[{"text":"so I'm happy to hear you talk about it, but I just don't wanna miss the information.","start":159.30501,"end":163.40501,"sentiment":"positive","sentiment_score":0.3334771749727866},{"text":"So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything.","start":163.46501,"end":175.87001,"sentiment":"neutral","sentiment_score":0.09556590614374727},{"text":"So it would be good if you could follow-up with an email.","start":175.87001,"end":178.91,"sentiment":"neutral","sentiment_score":0.18762926881512007},{"text":"But, yeah, if you have something like that because I know the warmer oh, not the warmer.","start":178.91,"end":183.65001,"sentiment":"neutral","sentiment_score":-0.0211173446082017},{"text":"The National Museum, they they had something like 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email with details with what we have as mentioned about Optics.","start":468.675,"end":476.29,"sentiment":"neutral","sentiment_score":0.10461986744228531}],"sentiment":"neutral","sentiment_score":0.11131517868489027,"channel":0,"num_words":20,"start":467.315,"end":476.29},{"sentences":[{"text":"Yep.","start":478.18,"end":478.68,"sentiment":"neutral","sentiment_score":0.08424356579780579},{"text":"I'm just having a look.","start":480.5,"end":481.69998,"sentiment":"neutral","sentiment_score":0.08681699484586716}],"sentiment":"neutral","sentiment_score":0.08638809000452359,"channel":1,"num_words":6,"start":478.18,"end":481.69998},{"sentences":[{"text":"Carlton.","start":481.55002,"end":482.05002,"sentiment":"neutral","sentiment_score":0.033478789031505585}],"sentiment":"neutral","sentiment_score":0.033478789031505585,"channel":0,"num_words":1,"start":481.55002,"end":482.05002},{"sentences":[{"text":"Follow you up on 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you have any other SKU physicians, you can send us.","start":490.625,"end":496.165,"sentiment":"neutral","sentiment_score":0.07363671809434891},{"text":"We'll quote you with the price.","start":496.785,"end":498.325,"sentiment":"neutral","sentiment_score":0.06686373800039291}],"sentiment":"neutral","sentiment_score":0.0712462545317762,"channel":0,"num_words":17,"start":490.625,"end":498.325},{"sentences":[{"text":"Okay.","start":500.44,"end":500.92,"sentiment":"neutral","sentiment_score":0.04775361344218254},{"text":"So no built in beeper.","start":500.92,"end":503.74002,"sentiment":"neutral","sentiment_score":0.017855763901025057},{"text":"To generally stand alone with the wrong you need to compare compatible wireless transmitter.","start":504.2,"end":508.62003,"sentiment":"neutral","sentiment_score":-0.00031084347782390457},{"text":"Okay.","start":510.005,"end":510.505,"sentiment":"neutral","sentiment_score":0.044175855815410614},{"text":"We can source and 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up.","start":526.21,"end":531.57,"sentiment":"neutral","sentiment_score":0.06835985953609149},{"text":"Yep.","start":531.57,"end":532.07,"sentiment":"neutral","sentiment_score":0.0987526923418045},{"text":"Okay.","start":532.53,"end":532.93,"sentiment":"neutral","sentiment_score":0.17944973707199097},{"text":"Cool.","start":532.93,"end":533.41,"sentiment":"neutral","sentiment_score":0.3043976426124573}],"sentiment":"neutral","sentiment_score":0.12042703710141636,"channel":1,"num_words":21,"start":525.49,"end":533.41},{"sentences":[{"text":"Thanks.","start":533.41,"end":533.91,"sentiment":"positive","sentiment_score":0.3975018858909607},{"text":"Yeah.","start":535.33,"end":535.815,"sentiment":"neutral","sentiment_score":0.3250100612640381},{"text":"That's great.","start":536.135,"end":536.855,"sentiment":"positive","sentiment_score":0.5443484783172607},{"text":"Thank you.","start":536.855,"end":537.335,"sentiment":"positive","sentiment_score":0.5972286462783813},{"text":"I'll I'll check that in out tomorrow properly.","start":537.335,"end":540.315,"sentiment":"neutral","sentiment_score":0.3248330391943455}],"sentiment":"positive","sentiment_score":0.40030932213578907,"channel":1,"num_words":14,"start":533.41,"end":540.315},{"sentences":[{"text":"I've just got something else I have enough to finish today, but that would be awesome.","start":540.375,"end":544.935,"sentiment":"positive","sentiment_score":0.3674142137169838},{"text":"Thank","start":544.935,"end":545.175,"sentiment":"neutral","sentiment_score":0.2057514190673828}],"sentiment":"positive","sentiment_score":0.3579046375611249,"channel":1,"num_words":17,"start":540.375,"end":545.175},{"sentences":[{"text":"Yeah.","start":544.935,"end":545.095,"sentiment":"neutral","sentiment_score":0.16204717755317688},{"text":"Yeah.","start":545.095,"end":545.33496,"sentiment":"neutral","sentiment_score":0.15224850177764893}],"sentiment":"neutral","sentiment_score":0.1571478396654129,"channel":0,"num_words":2,"start":544.935,"end":545.33496},{"sentences":[{"text":"you,","start":545.175,"end":545.655,"sentiment":"neutral","sentiment_score":0.10795848071575163}],"sentiment":"neutral","sentiment_score":0.10795848071575163,"channel":1,"num_words":1,"start":545.175,"end":545.655},{"sentences":[{"text":"Yeah.","start":545.33496,"end":545.415,"sentiment":"neutral","sentiment_score":0.0445454940199852},{"text":"No.","start":545.415,"end":545.915,"sentiment":"neutral","sentiment_score":-0.03229588642716408}],"sentiment":"neutral","sentiment_score":0.006124803796410561,"channel":0,"num_words":2,"start":545.33496,"end":545.915},{"sentences":[{"text":"Ross.","start":545.655,"end":546.155,"sentiment":"neutral","sentiment_score":-0.03405008465051651}],"sentiment":"neutral","sentiment_score":-0.03405008465051651,"channel":1,"num_words":1,"start":545.655,"end":546.155},{"sentences":[{"text":"No.","start":546.45496,"end":546.535,"sentiment":"neutral","sentiment_score":-0.09446117281913756},{"text":"No paper, Lisa.","start":546.535,"end":547.815,"sentiment":"neutral","sentiment_score":-0.06326150769988696},{"text":"Do go through it.","start":547.815,"end":548.615,"sentiment":"neutral","sentiment_score":-0.012696204124949872},{"text":"And if you have any other SKU suggestions,","start":548.615,"end":551.61005,"sentiment":"neutral","sentiment_score":0.14857181441038847}],"sentiment":"neutral","sentiment_score":0.053346500179031864,"channel":0,"num_words":16,"start":546.45496,"end":551.61005},{"sentences":[{"text":"Yep.","start":551.43,"end":551.93,"sentiment":"neutral","sentiment_score":0.15100762248039246}],"sentiment":"neutral","sentiment_score":0.15100762248039246,"channel":1,"num_words":1,"start":551.43,"end":551.93},{"sentences":[{"text":"do let me know.","start":551.67004,"end":552.47003,"sentiment":"neutral","sentiment_score":0.2203020192682743},{"text":"I'll find the right product for you.","start":552.47003,"end":553.91003,"sentiment":"positive","sentiment_score":0.4711755727018629},{"text":"Alright?","start":553.91003,"end":554.41003,"sentiment":"neutral","sentiment_score":0.24267280101776123}],"sentiment":"positive","sentiment_score":0.3685091572503249,"channel":0,"num_words":12,"start":551.67004,"end":554.41003},{"sentences":[{"text":"Okay.","start":555.03,"end":555.51,"sentiment":"positive","sentiment_score":0.4840940237045288},{"text":"Great.","start":555.51,"end":556.01,"sentiment":"positive","sentiment_score":0.8735224008560181},{"text":"Thank 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good","start":558.71,"end":559.27,"sentiment":"positive","sentiment_score":0.6597598989804586}],"sentiment":"positive","sentiment_score":0.6597598989804586,"channel":0,"num_words":3,"start":558.71,"end":559.27},{"sentences":[{"text":"Bye.","start":559.27,"end":559.77,"sentiment":"positive","sentiment_score":0.44065386056900024}],"sentiment":"positive","sentiment_score":0.44065386056900024,"channel":1,"num_words":1,"start":559.27,"end":559.77},{"sentences":[{"text":"evening.","start":559.27,"end":559.77,"sentiment":"positive","sentiment_score":0.620213508605957},{"text":"Cheers.","start":559.91003,"end":560.23004,"sentiment":"positive","sentiment_score":0.6038862466812134}],"sentiment":"positive","sentiment_score":0.6120498776435852,"channel":0,"num_words":2,"start":559.27,"end":560.23004},{"sentences":[{"text":"You","start":560.15,"end":560.39,"sentiment":"positive","sentiment_score":0.3597105145454407}],"sentiment":"positive","sentiment_score":0.3597105145454407,"channel":1,"num_words":1,"start":560.15,"end":560.39},{"sentences":[{"text":"Bye.","start":560.23004,"end":560.73004,"sentiment":"neutral","sentiment_score":0.3067150115966797}],"sentiment":"neutral","sentiment_score":0.3067150115966797,"channel":0,"num_words":1,"start":560.23004,"end":560.73004},{"sentences":[{"text":"too.","start":560.39,"end":560.71,"sentiment":"neutral","sentiment_score":0.25111472606658936},{"text":"Bye.","start":560.71,"end":561.21,"sentiment":"neutral","sentiment_score":-0.09118188172578812}],"sentiment":"neutral","sentiment_score":0.07996642217040062,"channel":1,"num_words":2,"start":560.39,"end":561.21}]},"summary":{"result":"success","short":"A Comcast Systems representative named Ross contacts Lisa to discuss the OPTECH product for security systems. Lisa mentions that the artwork is difficult to hold up in a normal room and is trying to find a way to avoid the need for a fence. The agent explains that the artwork is a reminder that people are not always being asked to do something by security guards and offers a beeper and wireless transmitter for the product. Lisa is interested in indoor use and asks if it can be battery operated, to which the agent suggests a beeper and wireless transmitter. The agent suggests providing more information and quotes and Lisa thanks him and says she will follow up with her colleagues."},"intents":{"segments":[{"text":"I'll send you the email right away with specifications and pricing.","start_word":336,"end_word":346,"intents":[{"intent":"Send email","confidence_score":0.2403414}]},{"text":"So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything.","start_word":380,"end_word":411,"intents":[{"intent":"Understand needs","confidence_score":0.81665087}]},{"text":"So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything. So it would be good if you could follow-up with an email.","start_word":380,"end_word":423,"intents":[{"intent":"Follow-up","confidence_score":0.82783073}]},{"text":"And so, yeah, we're trying to find another option that you don't have to have the fence up. Like, it would be better.","start_word":551,"end_word":573,"intents":[{"intent":"Find alternative option","confidence_score":0.18907738}]},{"text":"I'm just wondering if there's anything like that that would do the job.","start_word":667,"end_word":679,"intents":[{"intent":"Explore security options","confidence_score":0.009274902}]},{"text":"We've we have looked at sort of those robotic systems like LIDAR, but at the moment, they're not really where we're at because there's nothing that can be hooked up just with a battery. It has to sort of go through and be electrically connected.","start_word":1037,"end_word":1081,"intents":[{"intent":"Discuss robotic systems","confidence_score":0.11973039}]}]},"sentiments":{"segments":[{"text":"Calling, which found more than Hello? Speaking. Also the support Good the evening, people Lisa. speaking This algorithm is Ross free. with Techconsistent. They can How are you? individual introduction to actually give Sorry? Lisa, this is Ross calling from the Comcast Systems regarding OPTECH certain PIR. Oh, thanks for calling. Yeah. Sorry. I I wasn't sure I'd hear from anybody. So thank you. No worries. Alyssa, actually, your email I got your email just now. It went Oh, into okay. junk. Oh, that's Okay. alright. So Yeah. that's what, yeah, that's why I was not able to contact you last week. I just found That's it okay. today itself. No worries. Yep. Well, yeah, thanks for calling. Just hang on a sec. I'll turn turn off something so I can hear you properly or just hold Yep. on. Yes. So thanks for calling. Yeah. I was just interested to find out if you did have any sort of standalone systems that, you know, don't need to have a whole, you know, be wired up to security system or can be battery operated to sort of maybe be ceiling mounted or floor mounted before the artwork and sort of cover it. Mhmm. And So the and then be have a, you know, an application like a beep or something like that. Because I know there's very sophisticated ones out there, like, you know, the lidar, but we're not in a position to do that at this time. So we're looking for a simple option. And I know in the past, Mhmm. we have used PIRs. They've kind of been adapted by, you know, maybe someone that you know of that does that sort of stuff. But I'm just wondering, yeah, if you guys had anything you could help us with. Mhmm. Yes. The product you mentioned, OPTEX f curtain PIR five meter adjustable. Oh, sorry. Can you just repeat what that is? Or maybe can you send me an email with that written down? Sure. I'll send you the email right away with specifications and pricing.","start_word":0,"end_word":345,"sentiment":"neutral","sentiment_score":0.025713480459903015},{"text":"Great. And yep.","start_word":346,"end_word":348,"sentiment":"positive","sentiment_score":0.5330883264541626},{"text":"Yeah. Do let me know if Yeah. that works But for you. also Alright? so I'm happy to hear you talk about it, but I just don't wanna miss the information. So just checking, you know, you're able to like, you understand our needs and, you know, I can we can follow-up, but, yeah, I don't wanna write it down wrong or anything. So it would be good if you could follow-up with an email. But, yeah, if you have something like that because I know the warmer oh, not the warmer. The National Museum, they they had something like that. Mhmm. We put yeah. And, yeah, what we're looking for is to like, for example, some artwork, they don't the artist says, oh, I don't wanna I'm messing up the traditions. You know? I'm not gonna go with the old fashioned museums and have a a fence around something. I want it to sit on the floor. And, of course, everybody will know it's an artwork, but it's really hard in a place like ours that they're trying to do that where they're honoring what the artist wants Mhmm. versus we have heaps of school kids and people that don't know. And so, yeah, we're trying to find another option that you don't have to have the fence up. Like, it would be better. I agree. But yeah. So it just for example, like, we we've had them where they've sat on the floor in front of something and had, like, a curtain or a fan up in front. But when they're sitting right in front there, it it's people are sending it off when they're not going in it and that sort of thing. Mhmm. Yep. So what we were thinking is the one that sort of sprays down like a in three sixty kind of thing, like, it would get bigger at the bottom. I'm just wondering if there's anything like that that would do the job. It's just a bit hard because I'm not familiar you know, I'm not a security expert or anything and, you know, your product. Mhmm. Are there any that would do that? Because most of them I know they've mounted in the corner of a room or something. That's the normal way. But is there are there any out there that go into three sixty? So if I had a, like, a a circle on the floor, like, an Mhmm. artwork that's on a square or a circle on the floor, we could put it up on the roof, and then it comes down.","start_word":349,"end_word":781,"sentiment":"neutral","sentiment_score":-0.023991751994326817},{"text":"So if then the person puts their hand in, you know, breaches it, you know, there's a little bit of tolerance.","start_word":782,"end_word":802,"sentiment":"negative","sentiment_score":-0.3532443344593048},{"text":"So but, yeah, I'm just wondering.","start_word":803,"end_word":808,"sentiment":"neutral","sentiment_score":-0.15556283295154572},{"text":"You can say no, but I'm just kind of curious.","start_word":809,"end_word":818,"sentiment":"negative","sentiment_score":-0.3350292146205902},{"text":"That's why I'm ringing. Okay. So do you need it for indoor or do you need it for outdoor purpose? It's for indoor at this point in time, but if you have something that can be used outdoors, that'd be interesting to know about as well because we do have outdoor sculptures as well. So and, yeah, if there's the application like, if they can be battery operated or not have to be wired in at least for this initial thing, That's very helpful to us because our displays change all the time, and it's sort of a heritage No. building.","start_word":819,"end_word":919,"sentiment":"neutral","sentiment_score":0.07766281813383102},{"text":"So they don't like us, you know, and it costs a lot of money to wire things in.","start_word":920,"end_word":937,"sentiment":"negative","sentiment_score":-0.3413458466529846},{"text":"But we do have a security system with PIRs and but they're just simply on the room, and we have security guards as well.","start_word":938,"end_word":961,"sentiment":"neutral","sentiment_score":0.06991283595561981},{"text":"But this is just an extra thing to help them because as you probably know, a lot of people don't like being asked to do something by people, you know, by a guard. They get angry.","start_word":962,"end_word":997,"sentiment":"negative","sentiment_score":-0.3758217692375183},{"text":"And so if the beeper tells them it's more polite, you know what I mean, it's embarrassing, and so it stops them, but they don't yell at anyone and, yeah, target Uh-huh. them. So that's why I think yeah. We've we have looked at sort of those robotic systems like LIDAR, but at the moment, they're not really where we're at because there's nothing that can be hooked up just with a battery. It has to sort of go through and be electrically connected. So I was just thinking something like, you know, even like house systems where they have a Wi Fi like, because we've got Wi Fi in the gallery, you know, if if, like, those security cameras or lights that come on and off or whatever, if there was something like that with a PIR with a a beeper that could be simply installed up, it would just be awesome. Got you, Lisa. I just sent you through the email with details with what we have as mentioned about Optics. Yep. I'm just having a look. Carlton. Follow you up on the Yeah. You can curtain go through it. This is pair. Okay. and Yep. if you have any other SKU physicians, you can send us. We'll quote you with the price. Okay. So no built in beeper. To generally stand alone with the wrong you need to compare compatible wireless transmitter. Okay. We can source and confirm. Oh, okay. Well, that's good if you can help us find the compatible options.","start_word":998,"end_word":1252,"sentiment":"neutral","sentiment_score":0.07470207661390305},{"text":"That would be awesome.","start_word":1253,"end_word":1256,"sentiment":"positive","sentiment_score":0.6212217211723328},{"text":"Alright. Well, I'll have a look and and talk to my colleagues about it. Yeah. That Mhmm. would be great. And if and is there it's got the name so I can look it up. Yep. Okay. Cool.","start_word":1257,"end_word":1294,"sentiment":"neutral","sentiment_score":0.1288967877626419},{"text":"Thanks.","start_word":1295,"end_word":1295,"sentiment":"positive","sentiment_score":0.3975018858909607},{"text":"Yeah.","start_word":1296,"end_word":1296,"sentiment":"neutral","sentiment_score":0.3250100612640381},{"text":"That's great. Thank you. I'll I'll check that in out tomorrow properly. I've just got something else I have enough to finish today, but that would be awesome.","start_word":1297,"end_word":1324,"sentiment":"positive","sentiment_score":0.39865976572036743},{"text":"Yeah. Thank Yeah. you, Yeah. No. Ross. No. No paper, Lisa. Do go through it. And if you have any other SKU suggestions, Yep. do let me know.","start_word":1325,"end_word":1352,"sentiment":"neutral","sentiment_score":0.0883790911840541},{"text":"I'll find the right product for you.","start_word":1353,"end_word":1359,"sentiment":"positive","sentiment_score":0.4527852237224579},{"text":"Alright?","start_word":1360,"end_word":1360,"sentiment":"neutral","sentiment_score":0.24267280101776123},{"text":"Okay. Great. Thank you. Alright. Thanks. Okay. Have a good evening. Bye. Cheers.","start_word":1361,"end_word":1373,"sentiment":"positive","sentiment_score":0.6382461786270142},{"text":"You Bye. too. Bye.","start_word":1374,"end_word":1377,"sentiment":"neutral","sentiment_score":0.2483258992433548}],"average":{"sentiment":"neutral","sentiment_score":0.02803071548747197}}}}