{"metadata":{"transaction_key":"deprecated","request_id":"019e9069-14f0-7e53-9a0f-cd5a6ea231e2","sha256":"904687035f9bd869fb579abadcb942d73f68f365343891c4fa1a2dc11184b90b","created":"2026-06-04T02:14:27.290Z","duration":5.3999376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone","confidence":1.0,"words":[{"word":"has","start":0.08,"end":0.32,"confidence":0.9589844,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.6613775491714478},{"word":"been","start":0.32,"end":0.48,"confidence":0.9980469,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8436071872711182},{"word":"forwarded","start":0.48,"end":0.96,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8252761363983154},{"word":"to","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.821832001209259},{"word":"voice","start":1.1999999,"end":1.52,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7937256097793579},{"word":"mail","start":1.52,"end":2.0,"confidence":0.99902344,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8059746623039246},{"word":"the","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8973217606544495},{"word":"person","start":2.1599998,"end":2.56,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8641210198402405},{"word":"you","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8942413926124573},{"word":"are","start":2.72,"end":2.8799999,"confidence":0.67529297,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8936678171157837},{"word":"trying","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.909050703048706},{"word":"to","start":3.12,"end":3.1999998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8858723640441895},{"word":"reach","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8962832689285278},{"word":"is","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9199899435043336},{"word":"not","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9082980751991272},{"word":"available","start":3.9199998,"end":4.42,"confidence":0.9909668,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8624500036239624},{"word":"at","start":4.64,"end":4.88,"confidence":0.9980469,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7021387815475464},{"word":"the","start":4.88,"end":4.96,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6626123785972595},{"word":"tone","start":4.96,"end":5.3999376,"confidence":0.99902344,"punctuated_word":"tone","sentiment":"negative","sentiment_score":-0.3419073820114136}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you are trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.08,"end":2.0,"sentiment":"negative","sentiment_score":-0.7919655243555704},{"text":"The person you are trying to reach is not available.","start":2.0,"end":4.42,"sentiment":"negative","sentiment_score":-0.8931296348571778},{"text":"At the tone","start":4.64,"end":5.3999376,"sentiment":"negative","sentiment_score":-0.5688861807187399}],"sentiment":"negative","sentiment_score":-0.80998673878218,"num_words":19,"start":0.08,"end":5.3999376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.08,"end":2.0,"sentiment":"negative","sentiment_score":-0.7919655243555704},{"text":"The person you are trying to reach is not available.","start":2.0,"end":4.42,"sentiment":"negative","sentiment_score":-0.8931296348571778},{"text":"At the tone","start":4.64,"end":5.3999376,"sentiment":"negative","sentiment_score":-0.5688861807187399}],"sentiment":"negative","sentiment_score":-0.80998673878218,"channel":1,"num_words":19,"start":0.08,"end":5.3999376}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone"},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":6,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.06655953}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.8272027373313904}],"average":{"sentiment":"negative","sentiment_score":-0.82720271023837}}}}