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This is Jamie from Cloud Solution IT. How are you doing today? Alright. Great.\n\nWell, Dave, I hope I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO of G to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, endpoint, Office three six five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before, we're only hoping to arrange an intro meeting with simply just to introduce our company for your future reference.\n\nSo I was just wondering if you have any availability in the next following weeks for a quick control meeting. I see. I see. Okay. No worries.\n\nIs it okay if I follow-up with you, like, after three months or so just to check how things are going? I see. Okay. No worries. Well, thank you so much for answering, and you have okay.\n\nThank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Dave.","start":4.08,"end":4.96,"sentiment":"neutral","sentiment_score":0.16828903555870056},{"text":"This is Jamie from Cloud Solution IT.","start":4.96,"end":7.68,"sentiment":"neutral","sentiment_score":0.22230122770581925},{"text":"How are you doing today?","start":7.68,"end":8.9,"sentiment":"neutral","sentiment_score":0.24991768598556519},{"text":"Alright.","start":11.2,"end":11.599999,"sentiment":"positive","sentiment_score":0.35511547327041626},{"text":"Great.","start":11.599999,"end":12.0,"sentiment":"positive","sentiment_score":0.6023248434066772}],"sentiment":"neutral","sentiment_score":0.25105908513069153,"num_words":17,"start":4.08,"end":12.0},{"sentences":[{"text":"Well, Dave, I hope I hope you still remember the company because the last time I touched base with you was actually last year.","start":12.0,"end":18.395,"sentiment":"neutral","sentiment_score":0.12339065394674738},{"text":"And during that time, I was trying to arrange a meeting with you together with our CTO of G to introduce our company and our services.","start":18.695,"end":26.635,"sentiment":"neutral","sentiment_score":0.09322590452547257},{"text":"The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner.","start":27.415,"end":34.77,"sentiment":"neutral","sentiment_score":0.11910041102341243},{"text":"We also provide services for cloud solutions, cybersecurity, backup and recovery, endpoint, Office three six five, Power BI, Power Apps, and many more.","start":35.23,"end":45.625,"sentiment":"neutral","sentiment_score":0.09609854253737823},{"text":"And, you know, the reason for my call today is same as before, we're only hoping to arrange an intro meeting with simply just to introduce our company for your future reference.","start":45.625,"end":55.805,"sentiment":"neutral","sentiment_score":0.05567865422926843}],"sentiment":"neutral","sentiment_score":0.09427254966327123,"num_words":126,"start":12.0,"end":55.805},{"sentences":[{"text":"So I was just wondering if you have any availability in the next following weeks for a quick control meeting.","start":56.370003,"end":62.39,"sentiment":"neutral","sentiment_score":0.015131984418258072},{"text":"I see.","start":71.625,"end":72.365,"sentiment":"neutral","sentiment_score":-0.16039403527975082},{"text":"I see.","start":78.98499,"end":79.465,"sentiment":"neutral","sentiment_score":-0.05747257545590401},{"text":"Okay.","start":79.465,"end":79.784996,"sentiment":"neutral","sentiment_score":-0.01003555953502655},{"text":"No worries.","start":79.784996,"end":80.185,"sentiment":"neutral","sentiment_score":-0.007990356534719467}],"sentiment":"neutral","sentiment_score":-0.005892955767059767,"num_words":27,"start":56.370003,"end":80.185},{"sentences":[{"text":"Is it okay if I follow-up with you, like, after three months or so just to check how things are going?","start":80.185,"end":85.16499,"sentiment":"neutral","sentiment_score":0.021251471447093145},{"text":"I see.","start":109.395,"end":109.875,"sentiment":"neutral","sentiment_score":-0.009282225277274847},{"text":"Okay.","start":109.875,"end":110.195,"sentiment":"neutral","sentiment_score":0.038782283663749695},{"text":"No worries.","start":110.195,"end":110.854996,"sentiment":"neutral","sentiment_score":0.059862712398171425},{"text":"Well, thank you so much for answering, and you have okay.","start":110.915,"end":117.40088,"sentiment":"neutral","sentiment_score":0.27724578841166064}],"sentiment":"neutral","sentiment_score":0.09826831975196665,"num_words":37,"start":80.185,"end":117.40088},{"sentences":[{"text":"Thank you.","start":117.40088,"end":118.04088,"sentiment":"positive","sentiment_score":0.34048449993133545},{"text":"Bye bye.","start":118.04088,"end":118.780876,"sentiment":"neutral","sentiment_score":0.1904834657907486}],"sentiment":"neutral","sentiment_score":0.265483982861042,"num_words":4,"start":117.40088,"end":118.780876}]}}]},{"alternatives":[{"transcript":"Hello? Alright. Thanks. No. We we don't. We're we're pretty flat chat because we're we're we're rolling out ISO 27,001, which I probably mentioned last time. So we're we're pretty much full on trying to roll out a I guess that framework at the moment. You can, but you can you can just do a quick check-in to see how it is. Obviously, at the moment, we yeah. All the fine all the all the finances are going towards either any of what we need to do for ISO or or there's quite a lot of capital buildings projects the school's doing as well. So apart from from cybersecurity, there's not a lot of other investment that we're trying, I guess, financially for the next couple of years. No worries. Cheers. 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Alright. Thanks. No. We we don't.\n\nWe're we're pretty flat chat because we're we're we're rolling out ISO 27,001, which I probably mentioned last time. So we're we're pretty much full on trying to roll out a I guess that framework at the moment. You can, but you can you can just do a quick check-in to see how it is. Obviously, at the moment, we yeah. All the fine all the all the finances are going towards either any of what we need to do for ISO or or there's quite a lot of capital buildings projects the school's doing as well.\n\nSo apart from from cybersecurity, there's not a lot of other investment that we're trying, I guess, financially for the next couple of years. No worries. Cheers. 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This is Jamie from Cloud Solution IT. How are you doing today?\n\nChannel 1: Alright. Thanks.\n\nChannel 0: Alright. Great. Well, Dave, I hope I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO of G to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner.\n\nWe also provide services for cloud solutions, cybersecurity, backup and recovery, endpoint, Office three six five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before, we're only hoping to arrange an intro meeting with simply just to introduce our company for your future reference. So I was just wondering if you have any availability in the next following weeks for a quick control meeting.\n\nChannel 1: No. We we don't. 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time.","start":64.79,"end":70.695,"sentiment":"neutral","sentiment_score":-0.20495671818130895}],"sentiment":"neutral","sentiment_score":-0.19571413423704065,"channel":1,"num_words":23,"start":63.59,"end":70.695},{"sentences":[{"text":"I","start":71.625,"end":71.865,"sentiment":"neutral","sentiment_score":-0.16739632189273834}],"sentiment":"neutral","sentiment_score":-0.16739632189273834,"channel":0,"num_words":1,"start":71.625,"end":71.865},{"sentences":[{"text":"So","start":71.795,"end":72.295,"sentiment":"neutral","sentiment_score":-0.14096584916114807}],"sentiment":"neutral","sentiment_score":-0.14096584916114807,"channel":1,"num_words":1,"start":71.795,"end":72.295},{"sentences":[{"text":"see.","start":71.865,"end":72.365,"sentiment":"neutral","sentiment_score":-0.1533917486667633}],"sentiment":"neutral","sentiment_score":-0.1533917486667633,"channel":0,"num_words":1,"start":71.865,"end":72.365},{"sentences":[{"text":"we're we're pretty much full on trying to roll out a I guess that framework at the moment.","start":72.915,"end":77.975,"sentiment":"neutral","sentiment_score":-0.20895649699701202}],"sentiment":"neutral","sentiment_score":-0.20895649699701202,"channel":1,"num_words":18,"start":72.915,"end":77.975},{"sentences":[{"text":"I see.","start":78.98499,"end":79.465,"sentiment":"neutral","sentiment_score":-0.05747257545590401},{"text":"Okay.","start":79.465,"end":79.784996,"sentiment":"neutral","sentiment_score":-0.01003555953502655},{"text":"No worries.","start":79.784996,"end":80.185,"sentiment":"neutral","sentiment_score":-0.007990356534719467},{"text":"Is it okay if I follow-up with you, like, after three months or so just to check how things are going?","start":80.185,"end":85.16499,"sentiment":"neutral","sentiment_score":0.021251471447093145}],"sentiment":"neutral","sentiment_score":0.011743056802795483,"channel":0,"num_words":26,"start":78.98499,"end":85.16499},{"sentences":[{"text":"You can, but you can you can just do a quick check-in to see how it is.","start":85.380005,"end":88.58,"sentiment":"neutral","sentiment_score":0.019321559435304475},{"text":"Obviously, at the moment, we yeah.","start":88.58,"end":90.420006,"sentiment":"neutral","sentiment_score":-0.0602653082460165},{"text":"All the fine all the all the finances are going towards either any of what we need to do for ISO or or there's quite a lot of capital buildings projects the school's doing as well.","start":90.420006,"end":100.174995,"sentiment":"neutral","sentiment_score":-0.05600041109654638},{"text":"So apart from from cybersecurity, there's not a lot of other investment that we're trying, I guess, financially for the next couple of years.","start":101.034996,"end":108.69,"sentiment":"neutral","sentiment_score":-0.16522093365589777}],"sentiment":"neutral","sentiment_score":-0.07246316320835108,"channel":1,"num_words":83,"start":85.380005,"end":108.69},{"sentences":[{"text":"I see.","start":109.395,"end":109.875,"sentiment":"neutral","sentiment_score":-0.009282225277274847},{"text":"Okay.","start":109.875,"end":110.195,"sentiment":"neutral","sentiment_score":0.038782283663749695},{"text":"No worries.","start":110.195,"end":110.854996,"sentiment":"neutral","sentiment_score":0.059862712398171425},{"text":"Well, thank you so much for answering, and you have","start":110.915,"end":113.555,"sentiment":"neutral","sentiment_score":0.2862055853009224}],"sentiment":"neutral","sentiment_score":0.20013327406098444,"channel":0,"num_words":15,"start":109.395,"end":113.555},{"sentences":[{"text":"No worries.","start":115.090004,"end":115.73,"sentiment":"neutral","sentiment_score":0.11565577238798141},{"text":"Cheers.","start":115.73,"end":116.23,"sentiment":"neutral","sentiment_score":0.19582560658454895}],"sentiment":"neutral","sentiment_score":0.14237905045350394,"channel":1,"num_words":3,"start":115.090004,"end":116.23},{"sentences":[{"text":"okay.","start":117.08088,"end":117.40088,"sentiment":"neutral","sentiment_score":0.18764781951904297},{"text":"Thank you.","start":117.40088,"end":118.04088,"sentiment":"positive","sentiment_score":0.34048449993133545},{"text":"Bye bye.","start":118.04088,"end":118.780876,"sentiment":"neutral","sentiment_score":0.1904834657907486}],"sentiment":"neutral","sentiment_score":0.2499167501926422,"channel":0,"num_words":5,"start":117.08088,"end":118.780876},{"sentences":[{"text":"Bye.","start":118.61,"end":119.11,"sentiment":"neutral","sentiment_score":0.09140170365571976}],"sentiment":"neutral","sentiment_score":0.09140170365571976,"channel":1,"num_words":1,"start":118.61,"end":119.11}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT is calling Dave to introduce their company and services, including managed services and cybersecurity solutions. Dave explains that they are currently using ISO 27,001 and are rolling out a framework, but are trying to avoid financial investment for the next few years. The representative suggests following up in three months to check in and see how things are going."},"intents":{"segments":[{"text":"Well, Dave, I hope I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO of G to introduce our company and our services.","start_word":20,"end_word":69,"intents":[{"intent":"Introduce company and services","confidence_score":0.014178514},{"intent":"Arrange meeting","confidence_score":0.49863267}]},{"text":"So I was just wondering if you have any availability in the next following weeks for a quick control meeting.","start_word":146,"end_word":165,"intents":[{"intent":"Check availability and progress with implementation of iso 9001","confidence_score":1.02069166e-7}]},{"text":"Is it okay if I follow-up with you, like, after three months or so just to check how things are going?","start_word":215,"end_word":235,"intents":[{"intent":"Follow-up and discuss finances","confidence_score":0.0038773215}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Dave. This is Jamie from Cloud Solution IT. How are you doing today? Alright.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.19902510941028595},{"text":"Thanks. Alright. Great.","start_word":17,"end_word":19,"sentiment":"positive","sentiment_score":0.4645807147026062},{"text":"Well, Dave, I hope I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO of G to introduce our company and our services. The name again of the company is Cloud Solution IT, and we are a managed service provider and Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, endpoint, Office three six five, Power BI, Power Apps, and many more. And, you know, the reason for my call today is same as before, we're only hoping to arrange an intro meeting with simply just to introduce our company for your future reference. So I was just wondering if you have any availability in the next following weeks for a quick control meeting. No. We we don't. We're we're pretty flat chat because we're we're we're rolling out ISO 27,001, which I probably mentioned last time. I So see. we're we're pretty much full on trying to roll out a I guess that framework at the moment. I see. Okay. No worries. Is it okay if I follow-up with you, like, after three months or so just to check how things are going? You can, but you can you can just do a quick check-in to see how it is. Obviously, at the moment, we yeah. All the fine all the all the finances are going towards either any of what we need to do for ISO or or there's quite a lot of capital buildings projects the school's doing as well. So apart from from cybersecurity, there's not a lot of other investment that we're trying, I guess, financially for the next couple of years. I see. Okay. No worries. Well, thank you so much for answering, and you have No worries. Cheers. okay.","start_word":20,"end_word":337,"sentiment":"neutral","sentiment_score":-0.004485939163714647},{"text":"Thank you.","start_word":338,"end_word":339,"sentiment":"positive","sentiment_score":0.3371792435646057},{"text":"Bye bye. Bye.","start_word":340,"end_word":342,"sentiment":"neutral","sentiment_score":0.16530553996562958}],"average":{"sentiment":"neutral","sentiment_score":0.01899565567616292}}}}