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And you mentioned that someone was on leave yesterday and that I I could I'd call back today and they'd be back. Thank you. Thank you. Alright. Thank you very much. Hi, Sam. How are you? My name is Alex. How are you going? That's good. I I work at Work by Amber, and, honestly, I've been trying to speak to them about so we we have a a VPN firewall VPN where we remote in, but because we've had to use the Internet here, which is like a everyone's basically it's a it's a it's a weird system where you can't just have your own personalized IP. And so it means that at the moment, the way my Internet works is that I basically remote into my home VPN, which talks to the VPN in the office, and then I can remote into the computers that way. And and what I'm hoping to do and what I raised with Work by Amber is have my own dedicated, you know, public IP where I don't have to go buy my home anymore. And they said that they spoke to you and said that it's possible, but they have they gave me, like, no other context, and it really I I I mean, they're they're not particularly easy to to deal with, but it really is gonna dictate whether or not we actually stay at this office. And I was just wondering what because they said that they spoke to you and you said that it's possible, but I I I just kinda wanna know what if if when when they say it's possible, that it's something that they will do or if it's possible and now you're gonna have to spend pay, like, heaps of money. I'm just curious what pardon? Yep. Okay. Yes. Okay. Yeah. Yeah. Yeah. Okay. Yeah. Yeah. Yeah. Okay. Yeah. Yeah. Yeah. Okay. Alright. Yeah. So it's it's definitely not as simple as just yeah. So that that's what I had a feeling was gonna be what you're gonna say. It's just the way that they said it to me. They just said, oh, it's possible. We could and then that was it. Like, okay. Well, that's not helpful at all. So thank you for that. I appreciate that. That gives me a much more clear idea of what is probably gonna happen. Thank you. Alright. You have a good rest of you. You have a good weekend. Thanks, man. 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This is Alex. I think I spoke to you yesterday regarding sorry. Work from Work by Amber. Just speaking about the new IP.\n\nAnd you mentioned that someone was on leave yesterday and that I I could I'd call back today and they'd be back. Thank you. Thank you. Alright. Thank you very much.\n\nHi, Sam. How are you? My name is Alex. How are you going? That's good.\n\nI I work at Work by Amber, and, honestly, I've been trying to speak to them about so we we have a a VPN firewall VPN where we remote in, but because we've had to use the Internet here, which is like a everyone's basically it's a it's a it's a weird system where you can't just have your own personalized IP. And so it means that at the moment, the way my Internet works is that I basically remote into my home VPN, which talks to the VPN in the office, and then I can remote into the computers that way. And and what I'm hoping to do and what I raised with Work by Amber is have my own dedicated, you know, public IP where I don't have to go buy my home anymore. And they said that they spoke to you and said that it's possible, but they have they gave me, like, no other context, and it really I I I mean, they're they're not particularly easy to to deal with, but it really is gonna dictate whether or not we actually stay at this office. And I was just wondering what because they said that they spoke to you and you said that it's possible, but I I I just kinda wanna know what if if when when they say it's possible, that it's something that they will do or if it's possible and now you're gonna have to spend pay, like, heaps of money.\n\nI'm just curious what pardon? Yep. Okay. Yes. Okay.\n\nYeah. Yeah. Yeah. Okay. Yeah.\n\nYeah. Yeah. Okay. Yeah. Yeah.\n\nYeah. Okay. Alright. Yeah. So it's it's definitely not as simple as just yeah.\n\nSo that that's what I had a feeling was gonna be what you're gonna say. It's just the way that they said it to me. They just said, oh, it's possible. We could and then that was it. Like, okay.\n\nWell, that's not helpful at all. So thank you for that. I appreciate that. That gives me a much more clear idea of what is probably gonna happen. Thank you.\n\nAlright. You have a good rest of you. You have a good weekend. Thanks, man. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":59.14,"end":59.64,"sentiment":"neutral","sentiment_score":0.005520988255739212},{"text":"This is Alex.","start":59.78,"end":60.675,"sentiment":"neutral","sentiment_score":0.0018953951075673103},{"text":"I think I spoke to you yesterday regarding sorry.","start":60.675,"end":65.495,"sentiment":"neutral","sentiment_score":-0.03787385713722971},{"text":"Work from Work by Amber.","start":67.155,"end":68.695,"sentiment":"neutral","sentiment_score":-0.04312009811401367},{"text":"Just speaking about the new IP.","start":69.715,"end":71.415,"sentiment":"neutral","sentiment_score":-0.033241736236959696}],"sentiment":"neutral","sentiment_score":-0.03102951869368553,"num_words":24,"start":59.14,"end":71.415},{"sentences":[{"text":"And you mentioned that someone was on leave yesterday and that I I could I'd call back today and they'd be back.","start":75.38,"end":82.04,"sentiment":"neutral","sentiment_score":-0.106199672953649},{"text":"Thank 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gonna have to spend pay, like, heaps of money.","start":294.38,"end":310.815,"sentiment":"neutral","sentiment_score":-0.07555874239381713}],"sentiment":"neutral","sentiment_score":-0.03719511405518278,"num_words":250,"start":221.465,"end":310.815},{"sentences":[{"text":"I'm just curious what 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it's it's definitely not as simple as just yeah.","start":436.60498,"end":439.245,"sentiment":"neutral","sentiment_score":-0.14620753973722458}],"sentiment":"neutral","sentiment_score":-0.10544979951477476,"num_words":14,"start":435.16498,"end":439.245},{"sentences":[{"text":"So that that's what I had a feeling was gonna be what you're gonna say.","start":439.245,"end":443.21,"sentiment":"neutral","sentiment_score":-0.12199640969435374},{"text":"It's just the way that they said it to me.","start":443.21,"end":445.37,"sentiment":"neutral","sentiment_score":-0.12343787252902985},{"text":"They just said, oh, it's possible.","start":445.37,"end":446.97,"sentiment":"neutral","sentiment_score":-0.10903610289096832},{"text":"We could and then that was it.","start":446.97,"end":448.49,"sentiment":"neutral","sentiment_score":-0.18678114669663565},{"text":"Like, okay.","start":448.49,"end":449.13,"sentiment":"neutral","sentiment_score":-0.1421923041343689}],"sentiment":"neutral","sentiment_score":-0.13275985307991506,"num_words":40,"start":439.245,"end":449.13},{"sentences":[{"text":"Well, that's not helpful at all.","start":449.13,"end":450.72998,"sentiment":"negative","sentiment_score":-0.5490121344725291},{"text":"So thank you for that.","start":450.72998,"end":451.84998,"sentiment":"neutral","sentiment_score":-0.05865169912576675},{"text":"I appreciate that.","start":451.84998,"end":453.06998,"sentiment":"neutral","sentiment_score":0.22361253201961517},{"text":"That gives me a much more clear idea of what is probably gonna happen.","start":453.13,"end":460.575,"sentiment":"neutral","sentiment_score":0.13919458804386003},{"text":"Thank 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For business support, press 1. For Apple sale and service support, including Apple warranty and appointments, press 2. For all phones who've summoned Internet support, press 1. For business technical support, press 2. Please hold, and a member of our team will be with you shortly. Your call will be recorded for quality assurance and training purposes. To opt out of recording, please press 3. If you would like a callback rather than holding, you can press 2 at any time. Buxus IT. Who's speaking? Right. Yep. Yep. Hang on a second. I'll see if he's around. Yep. Hang on. I'll put you through. Hello. This is Sam speaking. Yeah. Good. Thank you. Yeah. Okay. Because we got the question forwarded to us. We got yeah. Yeah. So we got the question for we got that question forwarded to us, and we provided the answer to work by Amber. So, basically, as everything sits currently, it's not possible, but we gave them the option. So there's the the problem we've got is that that building isn't scoped by NBN. NBN doesn't even know that building exists. So you can't just spin up another Internet connection there, unfortunately. So that building is fed by TPG fiber. Now that's a dedicated fiber, but it's only got the one external IP, and that's the one that's used by all of Work by Amber. So what can happen is that if WebDriver goes back to TPG and apply for a, you know, more IPs and they get charged extra for those, because a a TPG will charge for that service, then we can do some netting and through the firewall and all of that, and it can be done. And then the on-site is a recabling. Because we we don't actually provide the Internet for work by Amber. We just do the the Wi Fi infrastructure there. So the the the Internet's fed by t p by dedicated TPG fiber. So when they say it's possible, I'm not sure what their stance is, whether they are going to do that or not, whether they're investigating on how much that cost is gonna be from TPG, but it is possible. You know, they just have to apply for more IPs from TPG, but the cost for that will be at the Women TPG and what they have available. Because, obviously, there's a finite number of IPs and what they can provide and how much that's gonna cost, and that's gonna be a monthly and where the contract terms are, I'm not even sure on that. Like, he put you in for another five years or something. I don't know. So that's probably a conversation you have to have with Work by Amber on that one. From a technical perspective, it can be done. But it's all as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by 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you for calling Netfocus IT. For business support, press 1. For Apple sale and service support, including Apple warranty and appointments, press 2. For all phones who've summoned Internet support, press 1. For business technical support, press 2.\n\nPlease hold, and a member of our team will be with you shortly. Your call will be recorded for quality assurance and training purposes. To opt out of recording, please press 3. If you would like a callback rather than holding, you can press 2 at any time. Buxus IT.\n\nWho's speaking? Right. Yep. Yep. Hang on a second.\n\nI'll see if he's around. Yep. Hang on. I'll put you through. Hello.\n\nThis is Sam speaking. Yeah. Good. Thank you. Yeah.\n\nOkay. Because we got the question forwarded to us. We got yeah. Yeah. So we got the question for we got that question forwarded to us, and we provided the answer to work by Amber.\n\nSo, basically, as everything sits currently, it's not possible, but we gave them the option. So there's the the problem we've got is that that building isn't scoped by NBN. NBN doesn't even know that building exists. So you can't just spin up another Internet connection there, unfortunately. So that building is fed by TPG fiber.\n\nNow that's a dedicated fiber, but it's only got the one external IP, and that's the one that's used by all of Work by Amber. So what can happen is that if WebDriver goes back to TPG and apply for a, you know, more IPs and they get charged extra for those, because a a TPG will charge for that service, then we can do some netting and through the firewall and all of that, and it can be done. And then the on-site is a recabling. Because we we don't actually provide the Internet for work by Amber. We just do the the Wi Fi infrastructure there.\n\nSo the the the Internet's fed by t p by dedicated TPG fiber. So when they say it's possible, I'm not sure what their stance is, whether they are going to do that or not, whether they're investigating on how much that cost is gonna be from TPG, but it is possible. You know, they just have to apply for more IPs from TPG, but the cost for that will be at the Women TPG and what they have available. Because, obviously, there's a finite number of IPs and what they can provide and how much that's gonna cost, and that's gonna be a monthly and where the contract terms are, I'm not even sure on that. Like, he put you in for another five years or something.\n\nI don't know. So that's probably a conversation you have to have with Work by Amber on that one. From a technical perspective, it can be done. But it's all as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by Amber.","paragraphs":[{"sentences":[{"text":"Thank you for calling Netfocus IT.","start":0.88,"end":3.22,"sentiment":"positive","sentiment_score":0.3468076189359029},{"text":"For business support, press 1.","start":3.52,"end":5.38,"sentiment":"neutral","sentiment_score":0.08701684325933456},{"text":"For Apple sale and service support, including Apple warranty and appointments, press 2.","start":5.44,"end":10.66,"sentiment":"neutral","sentiment_score":0.07464057121139306},{"text":"For all phones who've summoned Internet support, press 1.","start":15.015,"end":18.395,"sentiment":"neutral","sentiment_score":0.025460099801421165},{"text":"For business technical support, press 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investigating on how much that cost is gonna be from TPG, but it is possible.","start":381.225,"end":392.285,"sentiment":"neutral","sentiment_score":0.004817333502265124},{"text":"You know, they just have to apply for more IPs from TPG, but the cost for that will be at the Women TPG and what they have available.","start":392.825,"end":399.75998,"sentiment":"neutral","sentiment_score":0.016837370781494037},{"text":"Because, obviously, there's a finite number of IPs and what they can provide and how much that's gonna cost, and that's gonna be a monthly and where the contract terms are, I'm not even sure on that.","start":400.13998,"end":410.575,"sentiment":"neutral","sentiment_score":-0.026339545871156292},{"text":"Like, he put you in for another five years or something.","start":410.575,"end":413.055,"sentiment":"neutral","sentiment_score":-0.06426443972370842}],"sentiment":"neutral","sentiment_score":-0.004631124720617663,"num_words":128,"start":375.87,"end":413.055},{"sentences":[{"text":"I don't know.","start":413.055,"end":413.935,"sentiment":"neutral","sentiment_score":-0.09297702709833781},{"text":"So that's probably a conversation you have to have with Work by Amber on that one.","start":413.935,"end":419.23502,"sentiment":"neutral","sentiment_score":-0.031241563614457846},{"text":"From a technical perspective, it can be done.","start":420.255,"end":422.755,"sentiment":"neutral","sentiment_score":-0.0005286394152790306},{"text":"But it's all as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by Amber.","start":423.82,"end":433.44,"sentiment":"neutral","sentiment_score":0.012324013555531992}],"sentiment":"neutral","sentiment_score":-0.005967356615745631,"num_words":61,"start":413.055,"end":433.44}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank you for calling Netfocus IT. For business support, press 1. For Apple sale and service support, including Apple warranty and appointments, press 2. For all phones who've summoned Internet support, press 1. For business technical support, press 2.\n\nPlease hold, and a member of our team will be with you shortly. Your call will be recorded for quality assurance and training purposes. To opt out of recording, please press 3. If you would like a callback rather than holding, you can press 2 at any time. Buxus IT.\n\nWho's speaking?\n\nChannel 0: Hi. This is Alex. I think I spoke to you yesterday regarding sorry. Work from Work by Amber. Just speaking\n\nChannel 1: Right.\n\nChannel 0: about the new IP.\n\nChannel 1: Yep.\n\nChannel 0: And you mentioned that someone was on leave yesterday and that I I could I'd call back today and they'd be back.\n\nChannel 1: Yep. Hang on a second. I'll see if he's around.\n\nChannel 0: Thank you.\n\nChannel 1: Yep.\n\nChannel 0: Thank you.\n\nChannel 1: Hang on. I'll put you through.\n\nChannel 0: Alright. Thank you very much.\n\nChannel 1: Hello. This is Sam speaking.\n\nChannel 0: Hi, Sam. How are you? My name is Alex. How are you going?\n\nChannel 1: Yeah. Good. Thank you.\n\nChannel 0: That's good. I I work at Work by Amber, and, honestly, I've been trying to speak to them about so we we have a a VPN firewall VPN where we remote in, but because we've had to use the Internet here, which is like a everyone's basically it's a it's a it's a weird system where you can't just have your own personalized IP. And so it means that at the moment, the way my Internet works is that I basically remote into my home VPN, which talks to the VPN in the office, and then I can remote into the computers that way. And and what I'm hoping to do and what I raised with Work by Amber is have my own dedicated, you know, public IP where I don't have to go buy my home anymore. And they said that they spoke to you and said that it's possible, but they have they gave me, like, no other context, and it really I I I mean, they're they're not particularly easy to to deal with, but it really is gonna dictate whether or not we actually stay at this office.\n\nAnd I was just wondering what because they said that they spoke to you and you said that it's possible, but I I I just kinda wanna know what if if when when they say it's possible, that it's something that they will do or if it's possible and now\n\nChannel 1: Yeah.\n\nChannel 0: you're gonna have\n\nChannel 1: Okay.\n\nChannel 0: to\n\nChannel 1: Because\n\nChannel 0: spend\n\nChannel 1: we got\n\nChannel 0: pay,\n\nChannel 1: the question\n\nChannel 0: like, heaps\n\nChannel 1: forwarded\n\nChannel 0: of money.\n\nChannel 1: to\n\nChannel 0: I'm\n\nChannel 1: us.\n\nChannel 0: just curious\n\nChannel 1: We got\n\nChannel 0: what\n\nChannel 1: yeah. Yeah.\n\nChannel 0: pardon?\n\nChannel 1: So we got the question for we got that question forwarded to us, and we provided the answer to work by Amber. So, basically, as everything sits currently, it's not\n\nChannel 0: Yep.\n\nChannel 1: possible, but we\n\nChannel 0: Okay.\n\nChannel 1: gave them the option. So there's the the problem we've got is that that building isn't scoped by NBN. NBN doesn't even know that building exists. So you can't just spin up another Internet connection there, unfortunately. So that building is fed by TPG fiber.\n\nNow that's a dedicated fiber, but it's only got the one external IP, and that's the one that's used by all of Work by Amber. So what can happen is that if WebDriver goes back to TPG and apply for a, you know, more IPs and they get charged extra for those, because a a\n\nChannel 0: Yes.\n\nChannel 1: TPG will charge for that service, then we can do some\n\nChannel 0: Okay.\n\nChannel 1: netting and through the firewall and all of that, and it can be done. And then the on-site is a recabling. Because we we don't actually provide the Internet for work by Amber. We just do the the Wi Fi infrastructure there.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: So\n\nChannel 0: Yeah.\n\nChannel 1: the the the Internet's fed by t p by dedicated TPG fiber. So when they say it's possible, I'm not sure what their stance is, whether they are going to do that or not, whether they're investigating on how much that cost is gonna be from TPG, but\n\nChannel 0: Okay.\n\nChannel 1: it is possible. You know, they just have to apply\n\nChannel 0: Yeah.\n\nChannel 1: for more IPs from TPG, but the cost for that will be at the Women TPG and what they have available. Because, obviously, there's\n\nChannel 0: Yeah.\n\nChannel 1: a finite number of IPs and what they\n\nChannel 0: Yeah.\n\nChannel 1: can provide and how much that's gonna cost, and that's gonna be a monthly and where the contract terms are, I'm not even sure\n\nChannel 0: Okay.\n\nChannel 1: on that. Like, he put you in for another five years or something. I don't know. So that's probably a conversation you have to have with Work by Amber on that one. From a technical perspective, it can be done.\n\nBut\n\nChannel 0: Yeah.\n\nChannel 1: it's all\n\nChannel 0: Yeah.\n\nChannel 1: as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by Amber.\n\nChannel 0: Yeah. Okay. Alright. Yeah. So it's it's definitely not as simple as just yeah.\n\nSo that that's what I had a feeling was gonna be what you're gonna say. It's just the way that they said it to me. They just said, oh, it's possible. We could and then that was it. Like, okay.\n\nWell, that's not helpful at all. So thank you for that. I appreciate that. That gives me a much more clear idea of what is probably gonna happen. Thank you.\n\nAlright. You have a good rest of you. You have a good weekend. Thanks, man. Bye.","paragraphs":[{"sentences":[{"text":"Thank you for calling Netfocus IT.","start":0.88,"end":3.22,"sentiment":"positive","sentiment_score":0.3468076189359029},{"text":"For business support, press 1.","start":3.52,"end":5.38,"sentiment":"neutral","sentiment_score":0.08701684325933456},{"text":"For Apple sale and service support, including Apple warranty and appointments, press 2.","start":5.44,"end":10.66,"sentiment":"neutral","sentiment_score":0.07464057121139306},{"text":"For all phones who've summoned Internet support, press 1.","start":15.015,"end":18.395,"sentiment":"neutral","sentiment_score":0.025460099801421165},{"text":"For business technical support, press 2.","start":18.535,"end":20.955,"sentiment":"neutral","sentiment_score":0.006939983616272609}],"sentiment":"neutral","sentiment_score":0.09633431168129811,"channel":1,"num_words":39,"start":0.88,"end":20.955},{"sentences":[{"text":"Please hold, and a member of our team will be with you shortly.","start":27.73,"end":30.79,"sentiment":"neutral","sentiment_score":-0.029069124076228876},{"text":"Your call will be recorded for quality assurance and training purposes.","start":31.09,"end":34.71,"sentiment":"neutral","sentiment_score":-0.03311800872060386},{"text":"To opt out of recording, please press 3.","start":35.17,"end":37.75,"sentiment":"neutral","sentiment_score":-0.02848638396244496},{"text":"If you would like a callback rather than holding, you can press 2 at any time.","start":37.89,"end":42.39,"sentiment":"neutral","sentiment_score":-0.01233019499341026},{"text":"Buxus IT.","start":55.685,"end":56.565002,"sentiment":"neutral","sentiment_score":0.0008632896351628007}],"sentiment":"neutral","sentiment_score":-0.02331288642482832,"channel":1,"num_words":50,"start":27.73,"end":56.565002},{"sentences":[{"text":"Who's speaking?","start":56.565002,"end":57.225,"sentiment":"neutral","sentiment_score":-0.0020452113822102547}],"sentiment":"neutral","sentiment_score":-0.0020452113822102547,"channel":1,"num_words":2,"start":56.565002,"end":57.225},{"sentences":[{"text":"Hi.","start":59.14,"end":59.64,"sentiment":"neutral","sentiment_score":0.005520988255739212},{"text":"This is Alex.","start":59.78,"end":60.675,"sentiment":"neutral","sentiment_score":0.0018953951075673103},{"text":"I think I spoke to you yesterday regarding sorry.","start":60.675,"end":65.495,"sentiment":"neutral","sentiment_score":-0.03787385713722971},{"text":"Work from Work by Amber.","start":67.155,"end":68.695,"sentiment":"neutral","sentiment_score":-0.04312009811401367},{"text":"Just speaking","start":69.715,"end":70.354996,"sentiment":"neutral","sentiment_score":-0.014285498764365911}],"sentiment":"neutral","sentiment_score":-0.02869145143777132,"channel":0,"num_words":20,"start":59.14,"end":70.354996},{"sentences":[{"text":"Right.","start":70.185,"end":70.685,"sentiment":"neutral","sentiment_score":-0.024059489369392395}],"sentiment":"neutral","sentiment_score":-0.024059489369392395,"channel":1,"num_words":1,"start":70.185,"end":70.685},{"sentences":[{"text":"about the new IP.","start":70.354996,"end":71.415,"sentiment":"neutral","sentiment_score":-0.04271985497325659}],"sentiment":"neutral","sentiment_score":-0.04271985497325659,"channel":0,"num_words":4,"start":70.354996,"end":71.415},{"sentences":[{"text":"Yep.","start":72.024994,"end":72.524994,"sentiment":"neutral","sentiment_score":-0.024081747978925705}],"sentiment":"neutral","sentiment_score":-0.024081747978925705,"channel":1,"num_words":1,"start":72.024994,"end":72.524994},{"sentences":[{"text":"And you mentioned that someone was on leave yesterday and that I I could I'd call back today and they'd be back.","start":75.38,"end":82.04,"sentiment":"neutral","sentiment_score":-0.106199672953649}],"sentiment":"neutral","sentiment_score":-0.106199672953649,"channel":0,"num_words":22,"start":75.38,"end":82.04},{"sentences":[{"text":"Yep.","start":82.744995,"end":83.244995,"sentiment":"neutral","sentiment_score":-0.009432002902030945},{"text":"Hang on a second.","start":84.05,"end":84.87,"sentiment":"neutral","sentiment_score":-0.031873476691544056},{"text":"I'll see if he's around.","start":85.73,"end":86.87,"sentiment":"neutral","sentiment_score":-0.021386057324707507}],"sentiment":"neutral","sentiment_score":-0.02438561962917447,"channel":1,"num_words":10,"start":82.744995,"end":86.87},{"sentences":[{"text":"Thank you.","start":86.42,"end":87.16,"sentiment":"neutral","sentiment_score":0.14576073735952377}],"sentiment":"neutral","sentiment_score":0.14576073735952377,"channel":0,"num_words":2,"start":86.42,"end":87.16},{"sentences":[{"text":"Yep.","start":87.89,"end":88.39,"sentiment":"neutral","sentiment_score":0.07620135694742203}],"sentiment":"neutral","sentiment_score":0.07620135694742203,"channel":1,"num_words":1,"start":87.89,"end":88.39},{"sentences":[{"text":"Thank you.","start":88.42,"end":89.16,"sentiment":"neutral","sentiment_score":0.2062699869275093}],"sentiment":"neutral","sentiment_score":0.2062699869275093,"channel":0,"num_words":2,"start":88.42,"end":89.16},{"sentences":[{"text":"Hang on.","start":194.205,"end":194.605,"sentiment":"neutral","sentiment_score":0.059662481769919395},{"text":"I'll put you through.","start":194.605,"end":195.505,"sentiment":"neutral","sentiment_score":0.0658012991771102}],"sentiment":"neutral","sentiment_score":0.0637550267080466,"channel":1,"num_words":6,"start":194.205,"end":195.505},{"sentences":[{"text":"Alright.","start":196.765,"end":197.16501,"sentiment":"neutral","sentiment_score":0.19716989994049072},{"text":"Thank you very much.","start":197.16501,"end":198.225,"sentiment":"positive","sentiment_score":0.38688085973262787}],"sentiment":"positive","sentiment_score":0.34893866777420046,"channel":0,"num_words":5,"start":196.765,"end":198.225},{"sentences":[{"text":"Hello.","start":211.805,"end":212.205,"sentiment":"neutral","sentiment_score":0.0902923420071602},{"text":"This is Sam speaking.","start":212.205,"end":213.265,"sentiment":"neutral","sentiment_score":0.06253473926335573}],"sentiment":"neutral","sentiment_score":0.06808625981211662,"channel":1,"num_words":5,"start":211.805,"end":213.265},{"sentences":[{"text":"Hi, Sam.","start":214.7,"end":215.26,"sentiment":"neutral","sentiment_score":0.12546702101826668},{"text":"How are you?","start":215.26,"end":215.66,"sentiment":"neutral","sentiment_score":0.12875917553901672},{"text":"My name is Alex.","start":215.66,"end":216.38,"sentiment":"neutral","sentiment_score":0.08299159072339535},{"text":"How are you going?","start":216.38,"end":217.065,"sentiment":"neutral","sentiment_score":0.10747161135077477}],"sentiment":"neutral","sentiment_score":0.10762033668848184,"channel":0,"num_words":13,"start":214.7,"end":217.065},{"sentences":[{"text":"Yeah.","start":217.725,"end":217.965,"sentiment":"neutral","sentiment_score":0.1844487190246582},{"text":"Good.","start":217.965,"end":218.205,"sentiment":"positive","sentiment_score":0.34401020407676697},{"text":"Thank you.","start":218.205,"end":218.865,"sentiment":"positive","sentiment_score":0.4413163661956787}],"sentiment":"positive","sentiment_score":0.35277291387319565,"channel":1,"num_words":4,"start":217.725,"end":218.865},{"sentences":[{"text":"That's good.","start":220.345,"end":221.085,"sentiment":"positive","sentiment_score":0.4311656653881073},{"text":"I I work at Work by Amber, and, honestly, I've been trying to speak to them about so we we have a a VPN firewall VPN where we remote in, but because we've had to use the Internet here, which is like a everyone's basically it's a it's a it's a weird system where you can't just have your own personalized IP.","start":221.465,"end":249.695,"sentiment":"neutral","sentiment_score":0.03702031376756607},{"text":"And so it means that at the moment, the way my Internet works is that I basically remote into my home VPN, which talks to the VPN in the office, and then I can remote into the computers that way.","start":249.835,"end":264.65,"sentiment":"neutral","sentiment_score":0.06933105261996389},{"text":"And and what I'm hoping to do and what I raised with Work by Amber is have my own dedicated, you know, public IP where I don't have to go buy my home anymore.","start":264.65,"end":276.285,"sentiment":"neutral","sentiment_score":0.14480886991847963},{"text":"And they said that they spoke to you and said that it's possible, but they have they gave me, like, no other context, and it really I I I mean, they're they're not particularly easy to to deal with, but it really is gonna dictate whether or not we actually stay at this office.","start":276.825,"end":294.38,"sentiment":"neutral","sentiment_score":-0.2732825389959746}],"sentiment":"neutral","sentiment_score":-0.020327722080158612,"channel":0,"num_words":192,"start":220.345,"end":294.38},{"sentences":[{"text":"And I was just wondering what because they said that they spoke to you and you said that it's possible, but I I I just kinda wanna know what if if when when they say it's possible, that it's something that they will do or if it's possible and now","start":294.38,"end":308.415,"sentiment":"neutral","sentiment_score":-0.08270301868440583}],"sentiment":"neutral","sentiment_score":-0.08270301868440583,"channel":0,"num_words":50,"start":294.38,"end":308.415},{"sentences":[{"text":"Yeah.","start":308.28,"end":308.78,"sentiment":"neutral","sentiment_score":-0.0002700313925743103}],"sentiment":"neutral","sentiment_score":-0.0002700313925743103,"channel":1,"num_words":1,"start":308.28,"end":308.78},{"sentences":[{"text":"you're gonna have","start":308.415,"end":308.975,"sentiment":"neutral","sentiment_score":-0.0038177333772182465}],"sentiment":"neutral","sentiment_score":-0.0038177333772182465,"channel":0,"num_words":3,"start":308.415,"end":308.975},{"sentences":[{"text":"Okay.","start":308.84,"end":309.08,"sentiment":"neutral","sentiment_score":0.0028564129024744034}],"sentiment":"neutral","sentiment_score":0.0028564129024744034,"channel":1,"num_words":1,"start":308.84,"end":309.08},{"sentences":[{"text":"to","start":308.975,"end":309.135,"sentiment":"neutral","sentiment_score":-0.010367890819907188}],"sentiment":"neutral","sentiment_score":-0.010367890819907188,"channel":0,"num_words":1,"start":308.975,"end":309.135},{"sentences":[{"text":"Because","start":309.08,"end":309.24,"sentiment":"neutral","sentiment_score":-0.0181046761572361}],"sentiment":"neutral","sentiment_score":-0.0181046761572361,"channel":1,"num_words":1,"start":309.08,"end":309.24},{"sentences":[{"text":"spend","start":309.135,"end":309.295,"sentiment":"neutral","sentiment_score":-0.019494839012622833}],"sentiment":"neutral","sentiment_score":-0.019494839012622833,"channel":0,"num_words":1,"start":309.135,"end":309.295},{"sentences":[{"text":"we 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heaps","start":309.775,"end":310.335,"sentiment":"neutral","sentiment_score":-0.07833709940314293}],"sentiment":"neutral","sentiment_score":-0.07833709940314293,"channel":0,"num_words":2,"start":309.775,"end":310.335},{"sentences":[{"text":"forwarded","start":310.04,"end":310.54,"sentiment":"neutral","sentiment_score":-0.05733777955174446}],"sentiment":"neutral","sentiment_score":-0.05733777955174446,"channel":1,"num_words":1,"start":310.04,"end":310.54},{"sentences":[{"text":"of money.","start":310.335,"end":310.815,"sentiment":"neutral","sentiment_score":-0.08292680233716965}],"sentiment":"neutral","sentiment_score":-0.08292680233716965,"channel":0,"num_words":2,"start":310.335,"end":310.815},{"sentences":[{"text":"to","start":310.68,"end":310.84,"sentiment":"neutral","sentiment_score":-0.03264714032411575}],"sentiment":"neutral","sentiment_score":-0.03264714032411575,"channel":1,"num_words":1,"start":310.68,"end":310.84},{"sentences":[{"text":"I'm","start":310.815,"end":311.055,"sentiment":"neutral","sentiment_score":-0.031459830701351166}],"sentiment":"neutral","sentiment_score":-0.031459830701351166,"channel":0,"num_words":1,"start":310.815,"end":311.055},{"sentences":[{"text":"us.","start":310.84,"end":311.24,"sentiment":"neutral","sentiment_score":-0.033041372895240784}],"sentiment":"neutral","sentiment_score":-0.033041372895240784,"channel":1,"num_words":1,"start":310.84,"end":311.24},{"sentences":[{"text":"just curious","start":311.055,"end":311.615,"sentiment":"neutral","sentiment_score":-0.016303079202771187}],"sentiment":"neutral","sentiment_score":-0.016303079202771187,"channel":0,"num_words":2,"start":311.055,"end":311.615},{"sentences":[{"text":"We got","start":311.24,"end":311.56,"sentiment":"neutral","sentiment_score":-0.016344070434570312}],"sentiment":"neutral","sentiment_score":-0.016344070434570312,"channel":1,"num_words":2,"start":311.24,"end":311.56},{"sentences":[{"text":"what","start":311.615,"end":311.855,"sentiment":"neutral","sentiment_score":-0.02294223755598068}],"sentiment":"neutral","sentiment_score":-0.02294223755598068,"channel":0,"num_words":1,"start":311.615,"end":311.855},{"sentences":[{"text":"yeah.","start":311.63998,"end":312.13998,"sentiment":"neutral","sentiment_score":-0.001296713948249817},{"text":"Yeah.","start":312.68,"end":312.92,"sentiment":"neutral","sentiment_score":-0.004596229642629623}],"sentiment":"neutral","sentiment_score":-0.00294647179543972,"channel":1,"num_words":2,"start":311.63998,"end":312.92},{"sentences":[{"text":"pardon?","start":312.895,"end":313.395,"sentiment":"neutral","sentiment_score":-0.045187026262283325}],"sentiment":"neutral","sentiment_score":-0.045187026262283325,"channel":0,"num_words":1,"start":312.895,"end":313.395},{"sentences":[{"text":"So we got the question for we got that question forwarded to us, and we provided the answer to work by Amber.","start":312.92,"end":317.98,"sentiment":"neutral","sentiment_score":0.010493543337691914},{"text":"So, basically, as everything sits currently, it's not","start":318.52,"end":322.94,"sentiment":"neutral","sentiment_score":-0.07501582568511367}],"sentiment":"neutral","sentiment_score":-0.012308955068389575,"channel":1,"num_words":30,"start":312.92,"end":322.94},{"sentences":[{"text":"Yep.","start":323.45,"end":323.95,"sentiment":"neutral","sentiment_score":-0.09493136405944824}],"sentiment":"neutral","sentiment_score":-0.09493136405944824,"channel":0,"num_words":1,"start":323.45,"end":323.95},{"sentences":[{"text":"possible, but we","start":323.605,"end":326.08502,"sentiment":"neutral","sentiment_score":-0.03391234576702118}],"sentiment":"neutral","sentiment_score":-0.03391234576702118,"channel":1,"num_words":3,"start":323.605,"end":326.08502},{"sentences":[{"text":"Okay.","start":326.065,"end":326.565,"sentiment":"neutral","sentiment_score":0.05497065559029579}],"sentiment":"neutral","sentiment_score":0.05497065559029579,"channel":0,"num_words":1,"start":326.065,"end":326.565},{"sentences":[{"text":"gave them the option.","start":326.08502,"end":326.965,"sentiment":"neutral","sentiment_score":0.07131529971957207},{"text":"So there's the the problem we've got is that that building isn't scoped by NBN.","start":326.965,"end":332.885,"sentiment":"negative","sentiment_score":-0.3342087199290594},{"text":"NBN doesn't even know that building exists.","start":332.885,"end":334.565,"sentiment":"negative","sentiment_score":-0.3392407510961805},{"text":"So you can't just spin up another Internet connection there, unfortunately.","start":334.565,"end":337.14502,"sentiment":"negative","sentiment_score":-0.4054443863305179},{"text":"So that building is fed by TPG fiber.","start":337.58,"end":340.08,"sentiment":"neutral","sentiment_score":-0.23985612019896507}],"sentiment":"neutral","sentiment_score":-0.29958426819907297,"channel":1,"num_words":45,"start":326.08502,"end":340.08},{"sentences":[{"text":"Now that's a dedicated fiber, but it's only got the one external IP, and that's the one that's used by all of Work by Amber.","start":340.94,"end":347.12,"sentiment":"neutral","sentiment_score":-0.197649547457695},{"text":"So what can happen is that if WebDriver goes back to TPG and apply for a, you know, more IPs and they get charged extra for those, because a a","start":347.5,"end":359.38165,"sentiment":"neutral","sentiment_score":-0.1343627332399289}],"sentiment":"neutral","sentiment_score":-0.1631294669752771,"channel":1,"num_words":55,"start":340.94,"end":359.38165},{"sentences":[{"text":"Yes.","start":359.415,"end":359.915,"sentiment":"neutral","sentiment_score":-0.01255430281162262}],"sentiment":"neutral","sentiment_score":-0.01255430281162262,"channel":0,"num_words":1,"start":359.415,"end":359.915},{"sentences":[{"text":"TPG will charge for that service, then we can do 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the the Internet's fed by t p by dedicated TPG fiber.","start":377.15,"end":381.225,"sentiment":"neutral","sentiment_score":0.03312679768229524},{"text":"So when they say it's possible, I'm not sure what their stance is, whether they are going to do that or not, whether they're investigating on how much that cost is gonna be from TPG, but","start":381.225,"end":390.20502,"sentiment":"neutral","sentiment_score":-0.0002318240391711394}],"sentiment":"neutral","sentiment_score":0.008107831391195456,"channel":1,"num_words":48,"start":377.15,"end":390.20502},{"sentences":[{"text":"Okay.","start":390.435,"end":390.935,"sentiment":"neutral","sentiment_score":0.04155876487493515}],"sentiment":"neutral","sentiment_score":0.04155876487493515,"channel":0,"num_words":1,"start":390.435,"end":390.935},{"sentences":[{"text":"it is possible.","start":391.305,"end":392.285,"sentiment":"neutral","sentiment_score":0.06540722399950027},{"text":"You know, they just have to 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there's","start":400.13998,"end":401.41998,"sentiment":"neutral","sentiment_score":-0.003367538874348005}],"sentiment":"neutral","sentiment_score":0.013525913469493389,"channel":1,"num_words":24,"start":394.185,"end":401.41998},{"sentences":[{"text":"Yeah.","start":401.29,"end":401.79,"sentiment":"neutral","sentiment_score":-0.010162193328142166}],"sentiment":"neutral","sentiment_score":-0.010162193328142166,"channel":0,"num_words":1,"start":401.29,"end":401.79},{"sentences":[{"text":"a finite number of IPs and what they","start":401.41998,"end":403.65997,"sentiment":"neutral","sentiment_score":-0.0072636156110093}],"sentiment":"neutral","sentiment_score":-0.0072636156110093,"channel":1,"num_words":8,"start":401.41998,"end":403.65997},{"sentences":[{"text":"Yeah.","start":403.545,"end":404.045,"sentiment":"neutral","sentiment_score":-0.002269401215016842}],"sentiment":"neutral","sentiment_score":-0.002269401215016842,"channel":0,"num_words":1,"start":403.545,"end":404.045},{"sentences":[{"text":"can provide and how much that's gonna cost, and that's gonna be a monthly and where the contract terms are, I'm not even sure","start":403.65997,"end":409.59998,"sentiment":"neutral","sentiment_score":-0.03271143309151133}],"sentiment":"neutral","sentiment_score":-0.03271143309151133,"channel":1,"num_words":24,"start":403.65997,"end":409.59998},{"sentences":[{"text":"Okay.","start":409.8675,"end":410.3675,"sentiment":"neutral","sentiment_score":-0.04138338565826416}],"sentiment":"neutral","sentiment_score":-0.04138338565826416,"channel":0,"num_words":1,"start":409.8675,"end":410.3675},{"sentences":[{"text":"on that.","start":409.935,"end":410.575,"sentiment":"neutral","sentiment_score":-0.060638630762696266},{"text":"Like, he put you in for another five years or something.","start":410.575,"end":413.055,"sentiment":"neutral","sentiment_score":-0.06426443972370842},{"text":"I don't know.","start":413.055,"end":413.935,"sentiment":"neutral","sentiment_score":-0.09297702709833781},{"text":"So that's probably a conversation you have to have with Work by Amber on that one.","start":413.935,"end":419.23502,"sentiment":"neutral","sentiment_score":-0.031241563614457846},{"text":"From a technical perspective, it can be done.","start":420.255,"end":422.755,"sentiment":"neutral","sentiment_score":-0.0005286394152790306}],"sentiment":"neutral","sentiment_score":-0.04028028282336891,"channel":1,"num_words":40,"start":409.935,"end":422.755},{"sentences":[{"text":"But","start":423.82,"end":424.13998,"sentiment":"neutral","sentiment_score":0.00022625550627708435}],"sentiment":"neutral","sentiment_score":0.00022625550627708435,"channel":1,"num_words":1,"start":423.82,"end":424.13998},{"sentences":[{"text":"Yeah.","start":424.03,"end":424.35,"sentiment":"neutral","sentiment_score":0.011343305930495262}],"sentiment":"neutral","sentiment_score":0.011343305930495262,"channel":0,"num_words":1,"start":424.03,"end":424.35},{"sentences":[{"text":"it's all","start":424.13998,"end":424.38,"sentiment":"neutral","sentiment_score":0.011602001264691353}],"sentiment":"neutral","sentiment_score":0.011602001264691353,"channel":1,"num_words":2,"start":424.13998,"end":424.38},{"sentences":[{"text":"Yeah.","start":424.35,"end":424.85,"sentiment":"neutral","sentiment_score":0.01587664522230625}],"sentiment":"neutral","sentiment_score":0.01587664522230625,"channel":0,"num_words":1,"start":424.35,"end":424.85},{"sentences":[{"text":"as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by Amber.","start":424.46,"end":433.44,"sentiment":"neutral","sentiment_score":0.012760845253304128}],"sentiment":"neutral","sentiment_score":0.012760845253304128,"channel":1,"num_words":31,"start":424.46,"end":433.44},{"sentences":[{"text":"Yeah.","start":435.16498,"end":435.56497,"sentiment":"neutral","sentiment_score":0.004629635252058506},{"text":"Okay.","start":435.56497,"end":435.965,"sentiment":"neutral","sentiment_score":0.00235181488096714},{"text":"Alright.","start":435.965,"end":436.365,"sentiment":"neutral","sentiment_score":0.004879117012023926},{"text":"Yeah.","start":436.365,"end":436.60498,"sentiment":"neutral","sentiment_score":-0.026082362979650497},{"text":"So it's it's definitely not as simple as just yeah.","start":436.60498,"end":439.245,"sentiment":"neutral","sentiment_score":-0.14620753973722458}],"sentiment":"neutral","sentiment_score":-0.10544979951477476,"channel":0,"num_words":14,"start":435.16498,"end":439.245},{"sentences":[{"text":"So that that's what I had a feeling was gonna be what you're gonna say.","start":439.245,"end":443.21,"sentiment":"neutral","sentiment_score":-0.12199640969435374},{"text":"It's just the way that they said it to me.","start":443.21,"end":445.37,"sentiment":"neutral","sentiment_score":-0.12343787252902985},{"text":"They just said, oh, it's possible.","start":445.37,"end":446.97,"sentiment":"neutral","sentiment_score":-0.10903610289096832},{"text":"We could and then that was it.","start":446.97,"end":448.49,"sentiment":"neutral","sentiment_score":-0.18678114669663565},{"text":"Like, okay.","start":448.49,"end":449.13,"sentiment":"neutral","sentiment_score":-0.1421923041343689}],"sentiment":"neutral","sentiment_score":-0.13275985307991506,"channel":0,"num_words":40,"start":439.245,"end":449.13},{"sentences":[{"text":"Well, that's not helpful at all.","start":449.13,"end":450.72998,"sentiment":"negative","sentiment_score":-0.5490121344725291},{"text":"So thank you for that.","start":450.72998,"end":451.84998,"sentiment":"neutral","sentiment_score":-0.05865169912576675},{"text":"I appreciate that.","start":451.84998,"end":453.06998,"sentiment":"neutral","sentiment_score":0.22361253201961517},{"text":"That gives me a much more clear idea of what is probably gonna happen.","start":453.13,"end":460.575,"sentiment":"neutral","sentiment_score":0.13919458804386003},{"text":"Thank you.","start":460.575,"end":461.215,"sentiment":"neutral","sentiment_score":0.26849186420440674}],"sentiment":"neutral","sentiment_score":-0.014359524846076966,"channel":0,"num_words":30,"start":449.13,"end":461.215},{"sentences":[{"text":"Alright.","start":461.215,"end":461.615,"sentiment":"positive","sentiment_score":0.3607424199581146},{"text":"You have a good rest of you.","start":461.615,"end":462.535,"sentiment":"positive","sentiment_score":0.5053028464317322},{"text":"You have a good weekend.","start":462.535,"end":464.115,"sentiment":"positive","sentiment_score":0.5220937013626099},{"text":"Thanks, man.","start":466.575,"end":467.215,"sentiment":"positive","sentiment_score":0.38787059485912323},{"text":"Bye.","start":467.215,"end":467.715,"sentiment":"neutral","sentiment_score":-0.07127101719379425}],"sentiment":"positive","sentiment_score":0.45080006401985884,"channel":0,"num_words":16,"start":461.215,"end":467.715}]},"summary":{"result":"success","short":"The customer calls Net residual IT and is directed to various options. They speak to Alex about their internet issue and the possibility of using their own public IP. Alex explains that they cannot provide a dedicated IP and that the issue is related to the way they use the internet. Alex also explains that they can order more services and add-ons from TPG."},"intents":{"segments":[{"text":"This is Sam speaking. Hi, Sam. How are you? My name is Alex. How are you going? Yeah.","start_word":166,"end_word":183,"intents":[{"intent":"Connect with team members","confidence_score":0.00016319593}]},{"text":"And I was just wondering what because they said that they spoke to you and you said that it's possible, but I I I just kinda wanna know what if if when when they say it's possible, that it's something that they will do or if it's possible and now Yeah.","start_word":379,"end_word":429,"intents":[{"intent":"Request information about possible solution","confidence_score":0.010101528}]},{"text":"the the the Internet's fed by t p by dedicated TPG fiber. So when they say it's possible, I'm not sure what their stance is, whether they are going to do that or not, whether they're investigating on how much that cost is gonna be from TPG, but Okay.","start_word":652,"end_word":700,"intents":[{"intent":"Discuss tpg fiber cost and services","confidence_score":0.000007875798}]},{"text":"So that's probably a conversation you have to have with Work by Amber on that one.","start_word":787,"end_word":802,"intents":[{"intent":"Discuss with work by amber","confidence_score":0.0022923767}]},{"text":"as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by Amber. Yeah.","start_word":816,"end_word":847,"intents":[{"intent":"Discuss contract terms and pricing","confidence_score":0.36970672}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Netfocus IT.","start_word":0,"end_word":5,"sentiment":"positive","sentiment_score":0.34052783250808716},{"text":"For business support, press 1. For Apple sale and service support, including Apple warranty and appointments, press 2. For all phones who've summoned Internet support, press 1. For business technical support, press 2. Please hold, and a member of our team will be with you shortly. Your call will be recorded for quality assurance and training purposes. To opt out of recording, please press 3. If you would like a callback rather than holding, you can press 2 at any time. Buxus IT. Who's speaking? Hi. This is Alex. I think I spoke to you yesterday regarding sorry. Work from Work by Amber. Just speaking Right. about the new IP. Yep. And you mentioned that someone was on leave yesterday and that I I could I'd call back today and they'd be back. Yep. Hang on a second. I'll see if he's around. Thank you. Yep. Thank you. Hang on. I'll put you through. Alright.","start_word":6,"end_word":160,"sentiment":"neutral","sentiment_score":-0.0057005793787539005},{"text":"Thank you very much.","start_word":161,"end_word":164,"sentiment":"positive","sentiment_score":0.37783923745155334},{"text":"Hello. This is Sam speaking. Hi, Sam. How are you? My name is Alex. How are you going? Yeah.","start_word":165,"end_word":183,"sentiment":"neutral","sentiment_score":0.10492642223834991},{"text":"Good. Thank you. That's good.","start_word":184,"end_word":188,"sentiment":"positive","sentiment_score":0.4190366864204407},{"text":"I I work at Work by Amber, and, honestly, I've been trying to speak to them about so we we have a a VPN firewall VPN where we remote in, but because we've had to use the Internet here, which is like a everyone's basically it's a it's a it's a weird system where you can't just have your own personalized IP. And so it means that at the moment, the way my Internet works is that I basically remote into my home VPN, which talks to the VPN in the office, and then I can remote into the computers that way. And and what I'm hoping to do and what I raised with Work by Amber is have my own dedicated, you know, public IP where I don't have to go buy my home anymore. And they said that they spoke to you and said that it's possible, but they have they gave me, like, no other context, and it really I I I mean, they're they're not particularly easy to to deal with, but it really is gonna dictate whether or not we actually stay at this office. And I was just wondering what because they said that they spoke to you and you said that it's possible, but I I I just kinda wanna know what if if when when they say it's possible, that it's something that they will do or if it's possible and now Yeah. you're gonna have Okay. to Because spend we got pay, the question like, heaps forwarded of money. to I'm us. just curious We got what yeah. Yeah. pardon? So we got the question for we got that question forwarded to us, and we provided the answer to work by Amber. So, basically, as everything sits currently, it's not Yep. possible, but we Okay. gave them the option.","start_word":189,"end_word":496,"sentiment":"neutral","sentiment_score":-0.03321632433247257},{"text":"So there's the the problem we've got is that that building isn't scoped by NBN. NBN doesn't even know that building exists. So you can't just spin up another Internet connection there, unfortunately.","start_word":497,"end_word":529,"sentiment":"negative","sentiment_score":-0.3636722266674042},{"text":"So that building is fed by TPG fiber. Now that's a dedicated fiber, but it's only got the one external IP, and that's the one that's used by all of Work by Amber. So what can happen is that if WebDriver goes back to TPG and apply for a, you know, more IPs and they get charged extra for those, because a a Yes. TPG will charge for that service, then we can do some Okay. netting and through the firewall and all of that, and it can be done. And then the on-site is a recabling. Because we we don't actually provide the Internet for work by Amber. We just do the the Wi Fi infrastructure there. Yeah. Yeah. So Yeah. the the the Internet's fed by t p by dedicated TPG fiber. So when they say it's possible, I'm not sure what their stance is, whether they are going to do that or not, whether they're investigating on how much that cost is gonna be from TPG, but Okay. it is possible. You know, they just have to apply Yeah. for more IPs from TPG, but the cost for that will be at the Women TPG and what they have available. Because, obviously, there's Yeah. a finite number of IPs and what they Yeah. can provide and how much that's gonna cost, and that's gonna be a monthly and where the contract terms are, I'm not even sure Okay. on that. Like, he put you in for another five years or something. I don't know. So that's probably a conversation you have to have with Work by Amber on that one. From a technical perspective, it can be done. But Yeah. it's all Yeah. as I said, it's all about ordering more more services or additional add ons from TPG and what the contract terms and pricing around that's gonna be for Work by Amber. Yeah. Okay. Alright. Yeah. So it's it's definitely not as simple as just yeah. So that that's what I had a feeling was gonna be what you're gonna say. It's just the way that they said it to me. They just said, oh, it's possible. We could and then that was it. Like, okay.","start_word":530,"end_word":900,"sentiment":"neutral","sentiment_score":-0.05997945810103352},{"text":"Well, that's not helpful at all.","start_word":901,"end_word":906,"sentiment":"negative","sentiment_score":-0.5308536887168884},{"text":"So thank you for that. I appreciate that. That gives me a much more clear idea of what is probably gonna happen. Thank you.","start_word":907,"end_word":930,"sentiment":"neutral","sentiment_score":0.12365324050188065},{"text":"Alright. You have a good rest of you. You have a good weekend. Thanks, man.","start_word":931,"end_word":945,"sentiment":"positive","sentiment_score":0.4823434054851532},{"text":"Bye.","start_word":946,"end_word":946,"sentiment":"neutral","sentiment_score":0.11162923276424408}],"average":{"sentiment":"neutral","sentiment_score":-0.0334783269137871}}}}