{"metadata":{"transaction_key":"deprecated","request_id":"019ff3b6-9d4b-7632-a683-23907b6e89f6","sha256":"556c25e5fb9e7583c2b065bdca9301c0d56a6ed5342186de8ccfd1c078a4ba79","created":"2026-08-12T02:04:19.990Z","duration":5.4719377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached James last month's phone. Sorry. I can't take your call. If you could just leave your name, number, and a short","confidence":0.96240234,"words":[{"word":"you've","start":0.16,"end":0.39999998,"confidence":0.8234863,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.02236204594373703},{"word":"reached","start":0.39999998,"end":0.64,"confidence":0.97998047,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.010590169578790665},{"word":"james","start":0.64,"end":0.96,"confidence":0.29052734,"punctuated_word":"James","sentiment":"neutral","sentiment_score":-0.015355560928583143},{"word":"last","start":0.96,"end":1.12,"confidence":0.5644531,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.0033644475042819977},{"word":"month's","start":1.12,"end":1.4399999,"confidence":0.5546875,"punctuated_word":"month's","sentiment":"neutral","sentiment_score":-0.009612273424863815},{"word":"phone","start":1.4399999,"end":1.8399999,"confidence":0.7775879,"punctuated_word":"phone.","sentiment":"neutral","sentiment_score":-0.014599308371543884},{"word":"sorry","start":1.8399999,"end":2.0,"confidence":0.6682129,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.5402804613113403},{"word":"i","start":2.0,"end":2.08,"confidence":0.9902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7334586977958679},{"word":"can't","start":2.08,"end":2.32,"confidence":0.99853516,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7215762138366699},{"word":"take","start":2.32,"end":2.48,"confidence":0.9970703,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.7567872405052185},{"word":"your","start":2.48,"end":2.6399999,"confidence":0.9980469,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7900811433792114},{"word":"call","start":2.6399999,"end":2.8799999,"confidence":0.9914551,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.6725752353668213},{"word":"if","start":2.8799999,"end":2.96,"confidence":0.9506836,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.11381714791059494},{"word":"you","start":2.96,"end":3.12,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.121645487844944},{"word":"could","start":3.12,"end":3.28,"confidence":0.8178711,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.1042756661772728},{"word":"just","start":3.28,"end":3.52,"confidence":0.99316406,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.07992833852767944},{"word":"leave","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.06093330681324005},{"word":"your","start":3.76,"end":3.9199998,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06344170868396759},{"word":"name","start":3.9199998,"end":4.24,"confidence":0.99560547,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.0503917783498764},{"word":"number","start":4.24,"end":4.74,"confidence":0.9362793,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.04971510171890259},{"word":"and","start":4.88,"end":5.12,"confidence":0.96240234,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05046025663614273},{"word":"a","start":5.12,"end":5.2,"confidence":0.80908203,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06365594267845154},{"word":"short","start":5.2,"end":5.4719377,"confidence":0.60839844,"punctuated_word":"short","sentiment":"neutral","sentiment_score":-0.019821444526314735}],"paragraphs":{"transcript":"\nYou've reached James last month's phone. Sorry. I can't take your call. If you could just leave your name, number, and a short","paragraphs":[{"sentences":[{"text":"You've reached James last month's phone.","start":0.16,"end":1.8399999,"sentiment":"neutral","sentiment_score":-0.011525818457206091},{"text":"Sorry.","start":1.8399999,"end":2.0,"sentiment":"negative","sentiment_score":-0.5402804613113403},{"text":"I can't take your call.","start":2.0,"end":2.8799999,"sentiment":"negative","sentiment_score":-0.7348957061767578},{"text":"If you could just leave your name, number, and a short","start":2.8799999,"end":5.4719377,"sentiment":"neutral","sentiment_score":-0.07073510726067153}],"sentiment":"neutral","sentiment_score":-0.22008696012198925,"num_words":23,"start":0.16,"end":5.4719377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached James last month's phone. Sorry. I can't take your call. If you could just leave your name, number, and a short","paragraphs":[{"sentences":[{"text":"You've reached James last month's phone.","start":0.16,"end":1.8399999,"sentiment":"neutral","sentiment_score":-0.011525818457206091},{"text":"Sorry.","start":1.8399999,"end":2.0,"sentiment":"negative","sentiment_score":-0.5402804613113403},{"text":"I can't take your call.","start":2.0,"end":2.8799999,"sentiment":"negative","sentiment_score":-0.7348957061767578},{"text":"If you could just leave your name, number, and a short","start":2.8799999,"end":5.4719377,"sentiment":"neutral","sentiment_score":-0.07073510726067153}],"sentiment":"neutral","sentiment_score":-0.22008696012198925,"channel":1,"num_words":23,"start":0.16,"end":5.4719377}]},"summary":{"result":"success","short":"You've reached James last month's phone. Sorry. I can't take your call. If you could just leave your name, number, and a short"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"You've reached James last month's phone.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":-0.013427533209323885},{"text":"Sorry. I can't take your call.","start_word":6,"end_word":11,"sentiment":"negative","sentiment_score":-0.6870766878128052},{"text":"If you could just leave your name, number, and a short","start_word":12,"end_word":22,"sentiment":"neutral","sentiment_score":-0.06821568310260773}],"average":{"sentiment":"neutral","sentiment_score":-0.22781396593366351}}}}