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Literally, before you called and then all of a sudden, Maddie was like, I've got Janine. I'm like, what do you mean you've got Janine? I was just talking about Janine. And she's like, I've got Janine. I'm like, no. I'm talking about her. No. Caden and I were just looking at it, and I was yelling across the office to Caden about it, irately, to be completely honest with you. So no. I know. We did, And I did, which is exactly the statement I just said to Kate, and then as I was like I literally said, I'm like, they didn't attach the form. I went back to them. We completed the forms, and I went and asked her to confirm if there was anything outstanding and whether we had everything because we were so on top of it because we got it well ahead of when we have to get it done by. And she came back and she went, oh, gee, and never came back with, hey. No. You're missing this. Because I asked point blank, hey. Just please see attach this. Could you please confirm if we're missing anything you didn't attach blah blah blah form. And she never came back, and now yeah. Please don't forget to bill. I'll touch on July. Yeah. Correct. Is that we we did all the things and we did the stuff and then so no. Don't worry. We we received the email. Yeah. We received the email, and, like, literally, Kayden and I would just yelling at each other. Yeah. We Kayden and I would just yelling at each other across the office. And I was like, we're done. Caden's literally on the phone right now while I'm on the phone to use. So he's yeah. He's on the phone, and he's he's been, like he's going through your entire file. He's like, I know we did this. I'm like, Caden, you don't even have to look. I can tell you now we did it. He's like, no. I need the dates. And I'm like, I don't know the dates. I just know that I did it. So yeah. Yeah. Yeah. Mhmm. Yeah. So correct. So no. I'm don't worry. I'm hitting them up. It's just it's whether you get through to them, it's Kane's on hold right now. So when he gets through to Amanda and then whatever her name is, I can't remember, your claims assessor now. Yeah. No. Yeah. But yeah. So I'll I will just I will just go back to her and yeah. It's fine. It's what I do. And am I am I right enough that I will? Because I've it's 04:00, and I've only just sat down. So I've got enough anger for to send some. No. No. It's not. And it's it's a pain, and the consistency is what I'm looking for as well. Like, we're on an ongoing claim. We want consistency. We want stability with payments. We know that there's ongoing requirements. That's all good in hand and and dandy, but we wanna know when the ongoing requirements are required, and we wanna know, you know, that we're gonna get the required documents when we need to. Correct. Oh, I will. I will, my love. After I'm done yelling, or maybe I'll let Caden yell. Yeah. See how Caden can yell. Oh, Seve does love a good yell. Mhmm. Ascender. Yep. Can you send it through to me? No. He he just forward it forward it through or was that take a photo and just send it to me? I just need to book in an appointment with him, really. Okay. Do you know when he comes back? Okay. And then we're leaving? Okay. On holidays? No. Alright. So let's so sounds like I need to make my way to your house so I can stow away any luggage. I love oh, okay. Fair enough. Will we elegant enough to go business? Yeah. Yeah. Exactly. I'm just a chauffeur. Absolutely, love. Me too. Alright. Well, let me chase this up. Do you have access to his calendar and or bookings on his behalf? No. I know. I know. I know. No. I agree. They're doing pretty alright. I know. Alright. Not Wednesday. That would be mean. Yeah. Well, do you want it? Yeah. No. I wouldn't I wouldn't do that to the man. Yeah. I was gonna say Thursday, Friday. Yeah. I got I got Friday. Free free. Let's go Friday. Perfect. Should I go Friday, 10AM, and I'll just book it in the calendar? Done. Yeah. Yeah. Very weird. Very, very weird indeed. Yeah. No. No. Because it's not it's not the IP. Yeah. Pop it on through, and I'll have a quick squeeze at it and actually for sure. We did that. Hey. You you're the beneficiary of this policy. Just thought you should know. Yeah. Okay. Never never really seen it that way because that's generally a breach of privacy unless you gave him authority on that policy, which yeah. Yeah. True. True. True. Is it possible the accountant requested it? Yeah. True. Yeah. No. No. I know. Yeah. Possible? Generally, they, like, they would wanna know. They don't necessarily need to know exactly. But, no, the the the super fund would wanna know how much you have in the policy and what it's paying for. Yeah. Okay. Yeah. I'll have a squeeze. Shouldn't be anything nefarious anyway. What did you just call him? Oh, right. Sorry. I thought you were still I I actually thought you called Chris one because we were talking about Chris, and then I was like, oh, Janine. But also, what a what a name. What a name. Fair. Yeah. I mean, the name kinda gives it away. No. That's beautiful. Yeah. No. He was actually in the he was in in in office yesterday. Sorry. It was very good. Yes. Yes. He was a bit sad. Yes. Some very unfortunate news over the weekend. Yeah. The damns of life, unfortunately. I will. I can't wait, my love. I will. Can't wipe. That's okay. 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Janine. How are you going? Oh, it's been a day and a half, but I think I finally sat down. Oh, would be nice. I did too.\n\nYep. And I'm looking at it and no. I know. Don't don't worry. Literally, before you called and then all of a sudden, Maddie was like, I've got Janine.\n\nI'm like, what do you mean you've got Janine? I was just talking about Janine. And she's like, I've got Janine. I'm like, no. I'm talking about her.\n\nNo. Caden and I were just looking at it, and I was yelling across the office to Caden about it, irately, to be completely honest with you. So no. I know. We did, And I did, which is exactly the statement I just said to Kate, and then as I was like I literally said, I'm like, they didn't attach the form.\n\nI went back to them. We completed the forms, and I went and asked her to confirm if there was anything outstanding and whether we had everything because we were so on top of it because we got it well ahead of when we have to get it done by. And she came back and she went, oh, gee, and never came back with, hey. No. You're missing this.\n\nBecause I asked point blank, hey. Just please see attach this. Could you please confirm if we're missing anything you didn't attach blah blah blah form. And she never came back, and now yeah. Please don't forget to bill.\n\nI'll touch on July. Yeah. Correct. Is that we we did all the things and we did the stuff and then so no. Don't worry.\n\nWe we received the email. Yeah. We received the email, and, like, literally, Kayden and I would just yelling at each other. Yeah. We Kayden and I would just yelling at each other across the office.\n\nAnd I was like, we're done. Caden's literally on the phone right now while I'm on the phone to use. So he's yeah. He's on the phone, and he's he's been, like he's going through your entire file. He's like, I know we did this.\n\nI'm like, Caden, you don't even have to look. I can tell you now we did it. He's like, no. I need the dates. And I'm like, I don't know the dates.\n\nI just know that I did it. So yeah. Yeah. Yeah. Mhmm.\n\nYeah. So correct. So no. I'm don't worry. I'm hitting them up.\n\nIt's just it's whether you get through to them, it's Kane's on hold right now. So when he gets through to Amanda and then whatever her name is, I can't remember, your claims assessor now. Yeah. No. Yeah.\n\nBut yeah. So I'll I will just I will just go back to her and yeah. It's fine. It's what I do. And am I am I right enough that I will?\n\nBecause I've it's 04:00, and I've only just sat down. So I've got enough anger for to send some. No. No. It's not.\n\nAnd it's it's a pain, and the consistency is what I'm looking for as well. Like, we're on an ongoing claim. We want consistency. We want stability with payments. We know that there's ongoing requirements.\n\nThat's all good in hand and and dandy, but we wanna know when the ongoing requirements are required, and we wanna know, you know, that we're gonna get the required documents when we need to. Correct. Oh, I will. I will, my love. After I'm done yelling, or maybe I'll let Caden yell.\n\nYeah. See how Caden can yell. Oh, Seve does love a good yell. Mhmm. Ascender.\n\nYep. Can you send it through to me? No. He he just forward it forward it through or was that take a photo and just send it to me? I just need to book in an appointment with him, really.\n\nOkay. Do you know when he comes back? Okay. And then we're leaving? Okay.\n\nOn holidays? No. Alright. So let's so sounds like I need to make my way to your house so I can stow away any luggage. I love oh, okay.\n\nFair enough. Will we elegant enough to go business? Yeah. Yeah. Exactly.\n\nI'm just a chauffeur. Absolutely, love. Me too. Alright. Well, let me chase this up.\n\nDo you have access to his calendar and or bookings on his behalf? No. I know. I know. I know.\n\nNo. I agree. They're doing pretty alright. I know. Alright.\n\nNot Wednesday. That would be mean. Yeah. Well, do you want it? Yeah.\n\nNo. I wouldn't I wouldn't do that to the man. Yeah. I was gonna say Thursday, Friday. Yeah.\n\nI got I got Friday. Free free. Let's go Friday. Perfect. Should I go Friday, 10AM, and I'll just book it in the calendar?\n\nDone. Yeah. Yeah. Very weird. Very, very weird indeed.\n\nYeah. No. No. Because it's not it's not the IP. Yeah.\n\nPop it on through, and I'll have a quick squeeze at it and actually for sure. We did that. Hey. You you're the beneficiary of this policy. Just thought you should know.\n\nYeah. Okay. Never never really seen it that way because that's generally a breach of privacy unless you gave him authority on that policy, which yeah. Yeah. True.\n\nTrue. True. Is it possible the accountant requested it? Yeah. True.\n\nYeah. No. No. I know. Yeah.\n\nPossible? Generally, they, like, they would wanna know. They don't necessarily need to know exactly. But, no, the the the super fund would wanna know how much you have in the policy and what it's paying for. Yeah.\n\nOkay. Yeah. I'll have a squeeze. Shouldn't be anything nefarious anyway. What did you just call him?\n\nOh, right. Sorry. I thought you were still I I actually thought you called Chris one because we were talking about Chris, and then I was like, oh, Janine. But also, what a what a name. What a name.\n\nFair. Yeah. I mean, the name kinda gives it away. No. That's beautiful.\n\nYeah. No. He was actually in the he was in in in office yesterday. Sorry. It was very good.\n\nYes. Yes. He was a bit sad. Yes. Some very unfortunate news over the weekend.\n\nYeah. The damns of life, unfortunately. I will. I can't wait, my love. I will.\n\nCan't wipe. That's okay. Bye, Janine.","paragraphs":[{"sentences":[{"text":"Hey, Janine.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.20458431541919708},{"text":"How are you going?","start":2.6399999,"end":3.46,"sentiment":"neutral","sentiment_score":0.2730262354016304},{"text":"Oh, it's been a day and a half, but I think I finally sat down.","start":5.7599998,"end":9.54,"sentiment":"neutral","sentiment_score":0.11591070393721263},{"text":"Oh, would be nice.","start":13.5199995,"end":15.035,"sentiment":"positive","sentiment_score":0.5114856213331223},{"text":"I did too.","start":19.175,"end":20.155,"sentiment":"neutral","sentiment_score":0.07689911375443141}],"sentiment":"neutral","sentiment_score":0.19702049850353173,"num_words":28,"start":1.92,"end":20.155},{"sentences":[{"text":"Yep.","start":20.455,"end":20.855,"sentiment":"neutral","sentiment_score":0.0249454528093338},{"text":"And I'm looking at it and no.","start":20.855,"end":23.735,"sentiment":"neutral","sentiment_score":-0.031054179051092694},{"text":"I know.","start":23.735,"end":24.215,"sentiment":"neutral","sentiment_score":-0.03494567796587944},{"text":"Don't don't worry.","start":24.215,"end":24.935001,"sentiment":"neutral","sentiment_score":0.0028013267243901887},{"text":"Literally, before you called and then all of a sudden, Maddie was like, I've got Janine.","start":24.935001,"end":28.050001,"sentiment":"neutral","sentiment_score":-0.0012405835586832836}],"sentiment":"neutral","sentiment_score":-0.00944036252571848,"num_words":29,"start":20.455,"end":28.050001},{"sentences":[{"text":"I'm like, what do you mean you've got Janine?","start":28.050001,"end":29.17,"sentiment":"neutral","sentiment_score":-0.025130879340900317},{"text":"I was just talking about Janine.","start":29.17,"end":30.55,"sentiment":"neutral","sentiment_score":-0.012938948551891372},{"text":"And she's like, I've got Janine.","start":30.85,"end":32.05,"sentiment":"neutral","sentiment_score":0.002306152096328636},{"text":"I'm like, no.","start":32.05,"end":32.93,"sentiment":"neutral","sentiment_score":-0.048156055311361946},{"text":"I'm talking about her.","start":32.93,"end":34.31,"sentiment":"neutral","sentiment_score":-0.03474242612719536}],"sentiment":"neutral","sentiment_score":-0.02047902011586952,"num_words":28,"start":28.050001,"end":34.31},{"sentences":[{"text":"No.","start":37.09,"end":37.33,"sentiment":"neutral","sentiment_score":-0.04839366674423218},{"text":"Caden and I were just looking at it, and I was yelling across the office to Caden about it, irately, to be completely honest with you.","start":37.33,"end":47.504997,"sentiment":"neutral","sentiment_score":0.09932660898910119},{"text":"So no.","start":49.085,"end":49.905,"sentiment":"neutral","sentiment_score":-0.06297355331480503},{"text":"I know.","start":51.245,"end":51.905,"sentiment":"neutral","sentiment_score":-0.11787352338433266},{"text":"We did, And I did, which is exactly the statement I just said to Kate, and then as I was like I literally said, I'm like, they didn't attach the form.","start":52.445,"end":59.269997,"sentiment":"neutral","sentiment_score":-0.05098931779784541}],"sentiment":"neutral","sentiment_score":0.009544115513563156,"num_words":62,"start":37.09,"end":59.269997},{"sentences":[{"text":"I went back to them.","start":59.269997,"end":60.07,"sentiment":"neutral","sentiment_score":-0.021835289895534515},{"text":"We completed the forms, and I went and asked her to confirm if there was anything outstanding and whether we had everything because we were so on top of it because we got it well ahead of when we have to get it done by.","start":60.07,"end":70.185,"sentiment":"neutral","sentiment_score":0.12006301449404823},{"text":"And she came back and she went, oh, gee, and never came back with, hey.","start":70.805,"end":75.685,"sentiment":"neutral","sentiment_score":-0.08310415297746658},{"text":"No.","start":75.685,"end":75.925,"sentiment":"neutral","sentiment_score":-0.23207536339759827},{"text":"You're missing this.","start":75.925,"end":76.965,"sentiment":"neutral","sentiment_score":-0.22261352837085724}],"sentiment":"neutral","sentiment_score":0.04561131825481636,"num_words":69,"start":59.269997,"end":76.965},{"sentences":[{"text":"Because I asked point blank, hey.","start":76.965,"end":78.745,"sentiment":"neutral","sentiment_score":-0.0828903578221798},{"text":"Just please see attach this.","start":78.885,"end":80.005,"sentiment":"neutral","sentiment_score":-0.03341610319912434},{"text":"Could you please confirm if we're missing anything you didn't attach blah blah blah form.","start":80.005,"end":84.31,"sentiment":"neutral","sentiment_score":-0.09951966007550557},{"text":"And she never came back, and now yeah.","start":84.45,"end":89.869995,"sentiment":"neutral","sentiment_score":-0.09008445683866739},{"text":"Please don't forget to bill.","start":90.28999,"end":91.49,"sentiment":"neutral","sentiment_score":-0.08906321823596955}],"sentiment":"neutral","sentiment_score":-0.08521049512693515,"num_words":39,"start":76.965,"end":91.49},{"sentences":[{"text":"I'll touch on July.","start":91.49,"end":92.46999,"sentiment":"neutral","sentiment_score":-0.03623191034421325},{"text":"Yeah.","start":99.325,"end":99.825,"sentiment":"neutral","sentiment_score":-0.32583242654800415},{"text":"Correct.","start":106.925,"end":107.425,"sentiment":"neutral","sentiment_score":-0.1465752124786377},{"text":"Is that we we did all the things and we did the stuff and then so no.","start":107.725,"end":112.19,"sentiment":"neutral","sentiment_score":-0.2423950170769411},{"text":"Don't worry.","start":112.19,"end":112.850006,"sentiment":"neutral","sentiment_score":-0.1445925161242485}],"sentiment":"neutral","sentiment_score":-0.2010894241183996,"num_words":25,"start":91.49,"end":112.850006},{"sentences":[{"text":"We we received the email.","start":113.55,"end":115.090004,"sentiment":"neutral","sentiment_score":-0.1525157406926155},{"text":"Yeah.","start":116.51,"end":117.01,"sentiment":"neutral","sentiment_score":-0.03484953194856644},{"text":"We received the email, and, like, literally, Kayden and I would just yelling at each other.","start":117.630005,"end":122.75,"sentiment":"neutral","sentiment_score":-0.2882437575608492},{"text":"Yeah.","start":122.75,"end":123.25,"sentiment":"neutral","sentiment_score":-0.13052712380886078},{"text":"We Kayden and I would just yelling at each other across the 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dates.","start":143.64,"end":145.18,"sentiment":"neutral","sentiment_score":-0.26873238757252693}],"sentiment":"neutral","sentiment_score":-0.23129475908353925,"num_words":32,"start":140.085,"end":145.18},{"sentences":[{"text":"I just know that I did it.","start":145.31999,"end":146.93999,"sentiment":"neutral","sentiment_score":-0.23401002373014176},{"text":"So yeah.","start":147.23999,"end":150.37999,"sentiment":"neutral","sentiment_score":-0.21482088416814804},{"text":"Yeah.","start":152.92,"end":153.42,"sentiment":"neutral","sentiment_score":-0.2130831778049469},{"text":"Yeah.","start":155.4,"end":155.9,"sentiment":"neutral","sentiment_score":-0.19389277696609497},{"text":"Mhmm.","start":159.24501,"end":159.74501,"sentiment":"neutral","sentiment_score":-0.14113591611385343}],"sentiment":"neutral","sentiment_score":-0.21798531711101532,"num_words":12,"start":145.31999,"end":159.74501},{"sentences":[{"text":"Yeah.","start":160.68501,"end":161.085,"sentiment":"neutral","sentiment_score":-0.1651054322719574},{"text":"So correct.","start":161.085,"end":166.145,"sentiment":"neutral","sentiment_score":-0.2226359248161316},{"text":"So no.","start":166.845,"end":168.065,"sentiment":"neutral","sentiment_score":-0.1792582869529724},{"text":"I'm don't worry.","start":168.445,"end":169.88501,"sentiment":"neutral","sentiment_score":-0.07037885238726933},{"text":"I'm hitting them up.","start":169.88501,"end":170.925,"sentiment":"neutral","sentiment_score":-0.13802237249910831}],"sentiment":"neutral","sentiment_score":-0.14434332524736723,"num_words":12,"start":160.68501,"end":170.925},{"sentences":[{"text":"It's just it's whether you get through to them, it's Kane's on hold right now.","start":170.925,"end":174.62999,"sentiment":"neutral","sentiment_score":-0.08469379742940267},{"text":"So when he gets through to Amanda and then whatever her name is, I can't remember, your claims assessor now.","start":174.62999,"end":182.09,"sentiment":"neutral","sentiment_score":-0.026223180489614605},{"text":"Yeah.","start":186.23,"end":186.73,"sentiment":"neutral","sentiment_score":0.026433603838086128},{"text":"No.","start":189.355,"end":189.855,"sentiment":"neutral","sentiment_score":-0.1534622311592102},{"text":"Yeah.","start":191.355,"end":191.595,"sentiment":"neutral","sentiment_score":-0.04622645303606987}],"sentiment":"neutral","sentiment_score":-0.051792780305013844,"num_words":38,"start":170.925,"end":191.595},{"sentences":[{"text":"But yeah.","start":191.595,"end":196.075,"sentiment":"neutral","sentiment_score":-0.05612533912062645},{"text":"So I'll I will just I will just go back to her and yeah.","start":196.075,"end":199.83499,"sentiment":"neutral","sentiment_score":0.02936953665422542},{"text":"It's fine.","start":199.83499,"end":200.315,"sentiment":"neutral","sentiment_score":0.2307366579771042},{"text":"It's what I do.","start":200.315,"end":201.295,"sentiment":"neutral","sentiment_score":0.1978040561079979},{"text":"And am I am I right enough that I will?","start":201.92001,"end":204.0,"sentiment":"neutral","sentiment_score":-0.039522207155823705}],"sentiment":"neutral","sentiment_score":0.03613719699205831,"num_words":32,"start":191.595,"end":204.0},{"sentences":[{"text":"Because I've it's 04:00, and I've only just sat down.","start":204.0,"end":206.16,"sentiment":"neutral","sentiment_score":-0.2968984767794609},{"text":"So I've got enough anger for to send some.","start":206.16,"end":212.74,"sentiment":"negative","sentiment_score":-0.6126621531115638},{"text":"No.","start":221.095,"end":221.415,"sentiment":"negative","sentiment_score":-0.4102209210395813},{"text":"No.","start":221.415,"end":221.655,"sentiment":"negative","sentiment_score":-0.4418293833732605},{"text":"It's 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just need to book in an appointment with him, really.","start":341.01,"end":344.23,"sentiment":"neutral","sentiment_score":-0.03916126100177115}],"sentiment":"neutral","sentiment_score":-0.06249876680667512,"num_words":40,"start":309.315,"end":344.23},{"sentences":[{"text":"Okay.","start":346.45,"end":346.95,"sentiment":"neutral","sentiment_score":-0.04267602413892746},{"text":"Do you know when he comes back?","start":347.01,"end":348.55002,"sentiment":"neutral","sentiment_score":-0.04311326891183853},{"text":"Okay.","start":352.61002,"end":353.11002,"sentiment":"neutral","sentiment_score":-0.02051571384072304},{"text":"And then we're leaving?","start":353.57,"end":355.43,"sentiment":"neutral","sentiment_score":-0.047407099045813084},{"text":"Okay.","start":360.415,"end":360.915,"sentiment":"neutral","sentiment_score":0.011842075735330582}],"sentiment":"neutral","sentiment_score":-0.03876935291503157,"num_words":14,"start":346.45,"end":360.915},{"sentences":[{"text":"On 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Wednesday.","start":442.98502,"end":443.70502,"sentiment":"neutral","sentiment_score":-0.07750263810157776},{"text":"That would be mean.","start":443.70502,"end":444.765,"sentiment":"neutral","sentiment_score":-0.04992844630032778},{"text":"Yeah.","start":445.625,"end":446.125,"sentiment":"neutral","sentiment_score":0.012110345996916294},{"text":"Well, do you want it?","start":446.825,"end":447.96503,"sentiment":"neutral","sentiment_score":0.012645014375448228},{"text":"Yeah.","start":450.665,"end":451.165,"sentiment":"neutral","sentiment_score":-0.01926381140947342}],"sentiment":"neutral","sentiment_score":-0.022972881149214048,"num_words":13,"start":442.98502,"end":451.165},{"sentences":[{"text":"No.","start":451.225,"end":451.545,"sentiment":"neutral","sentiment_score":-0.10468333959579468},{"text":"I wouldn't I wouldn't do that to the 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that's generally a breach of privacy unless you gave him authority on that policy, which yeah.","start":532.715,"end":546.39,"sentiment":"neutral","sentiment_score":-0.2024265800913175},{"text":"Yeah.","start":546.53,"end":546.93,"sentiment":"neutral","sentiment_score":-0.031153233721852303},{"text":"True.","start":546.93,"end":547.33,"sentiment":"neutral","sentiment_score":-0.059362225234508514}],"sentiment":"neutral","sentiment_score":-0.176055957596483,"num_words":28,"start":530.955,"end":547.33},{"sentences":[{"text":"True.","start":547.33,"end":547.57,"sentiment":"neutral","sentiment_score":-0.081536665558815},{"text":"True.","start":547.57,"end":548.07,"sentiment":"neutral","sentiment_score":-0.09625715017318726},{"text":"Is it possible the accountant requested 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How are you? I love that. I love that. Now it would be nice. I've just got an email from Zurich, which I'm sure that you knew. They never sent that form in July. It'll be about her email. I love that. Yeah. Because, like, I would have filled it out, and I think we questioned them, and they said, no. You don't need yeah. Exactly. Yeah. Yeah. And, like, if I have if I have to get it done, it's fine, but it cost me a 100 and 80 something dollars every time I get one of these done. And if there's if we've questioned them, a, they're lying because they never gave me the form. That's probably my biggest thing. Like, I I don't care getting the form filled out, but, like, don't tell me you sent it to me and you didn't send it to me. And I would have done it. And why where's my July payment? Where's my August payment? Like okay. So so what's what's the plan of attack then? Oh, okay. Yep. Like, probably the July 3 because Janine was gone. Why is there no other form? And they're like, oh, maybe they don't need it this time because I think my thing from my oncologist said I was to have twelve months off. So is that is that not enough? Not a lot changes in twelve months unless it gets worse. Not better. Not better. Yeah. Because, literally, I'll just forward it. I'll just forward it and go fill in as per last time. Thanks. Like, doctor Frank doesn't care. He'll just take my money and sign the form. But, yeah, like, I'm sure on the last form, he said 12 old. Alright. Yeah. I love that. Yeah. Yeah. Exactly. Exactly. Like and I've got a multitude of doctors I can tap on the shoulder to fill in the form, but it's not the point. Like Yeah. Yeah. Exactly. Exactly. And then, you know, if my oncologist says twelve months off, then why why are we going back to him every three months as well? Like, you know, that's that's my other thing that I would I'm I'm sure he said twelve months or he didn't actually have a return to work date on there. But I'm sure he said that the treatment's going for another twelve months, which is true. Very true. Alright. Okay. Well, let me know how you get on. That'd be great. Yeah. Yeah. Let's see how he goes. And then if all that fails, just give it to Chevy. He's told me he loves to yell at them. Yeah. Exactly. So you know? And, you know, the whole consistency of information thing. He'd love that. He'd he'd be like, are you kidding? Right. Oh, and you know what else I got today, which is random, and I don't know where it came from because Damon's away at the moment. We got a letter from Ascenta Ascenta, whoever it is, Ascenta. Is that what it is? Yes. Yeah. Addressed to him, but about my life insurance and t like, TPD policy that he requested an update on it. Do you know any about that? Unless he's been seeing how much I'm insured for, but he knows. So I don't know why he would. Alright. Yeah. I will. Yeah. And then my other question is how are you going doing his review on his stuff? Oh, he's he's away till the end of next week. And then we're gonna he's back next Wednesday, and then we are away from the thirtieth until the end of next month. But that's why I wanna get all this sorted as well because I don't wanna have to be dealing with this, like, when I'm in Europe. No. I wanna be drinking wine in some Piazza, not worrying about filling out a form I never sent me. Sure. Sure thing. We're going we're going business class, so you could probably jump in. I'm just a bit bad. Carry on. I see. No. Well, I thought I'd use some of that money from last year and have a decent holiday. Yeah. Hi. Oh, yeah. He just doesn't do anything. He doesn't even work. No. I'm kidding. Yeah. He doesn't need to. Actually, I looked at my gosh. I don't know what Chevy did with my investments, but they're they're looking alright at the moment. He's still doing alright. I had a look at them the other day. I'm like, oh, shit. They're like $40 up. How is that? No. He's he's free. Like, he's free most of the time. So yes. So maybe not Wednesday. You're just planning. Yeah. Exactly. Overnight flight back from Japan. I know that'd be half. Maybe Friday. Next Friday. Yeah. Whatever. I've got yeah. Friday. Because I've got immunotherapy on Thursday and a specialist appointment. So yeah. Yeah. Yeah. Sounds good. Sounds good. Okay. Sweet. And, yeah, take a photo of this thing, and I'll, shoot it through an email. It was just weird because I'm like, oh, what's he doing? Checking up on my life insurance that it's all current. Like yeah. I don't know. Yeah. It might just be a statement for our tax, but we never seen one before. But and you don't need it for tax. You can't claim it. It doesn't matter. Yeah. Exactly. Exactly. So yeah. Interesting. Yeah. Yeah. It's just weird. Just weird that it's addressed to him about me and my policies. Yeah. Exactly. Exactly. It's really yeah. It's it's a bit odd. It says annual statement for financial year, and it says thank you for your recent request for details of your insurance covered in the name of. Yeah. I'll send it to you, Anya. Life insured, Janine. Yep. Well, it's held by the trial. It's held by the super fund with which he's a trustee, but he wouldn't be requesting this stuff. Like, he doesn't care as long as there's money for him to go to the bank. Nah. Chris wouldn't care. Yeah. Because we use Chris. Maybe when they did the Superfund audit, would they have requested it? But I have insurance? No. The We only just did f y '25. This is f y '26. I'll send it to you. Have a look. Have a squeeze, and then yeah. Yeah. And then let me know if I need to send this to oh, mate, mister Slinker and get him to copy the last one and change the date on it. What? Are you laughing at mister Slinker. That's a Slinker. That's my that's my oncologist's name. Slinker. Did you think I called him a wanker? No. Oh, no. No. No. No. No. No. No. No. My oncologist. My oncologist. That's Blanka. I know. Right? He's Austrian. Oh, no. I really like Chris. I really like Chris. Oh, was he? Has he gone digital fads? Yeah. Yeah. Shit. Yeah. I know. It's a bit shit. So yeah. Yeah. You know? There you go. Anyhoo. Yep. Yeah. It's fine. Anyway, on a on a brighter note, go go sort out my insurance, please. That'd be great. Thanks. Okay. Just let me know if I do need to do anything or whether you you're yelling at them will mean there'll be money dropping in my bank account. That'd be great. Okay. Thanks, Louis. Appreciate it. Cheers. 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How are you? I love that. I love that. Now it would be nice.\n\nI've just got an email from Zurich, which I'm sure that you knew. They never sent that form in July. It'll be about her email. I love that. Yeah.\n\nBecause, like, I would have filled it out, and I think we questioned them, and they said, no. You don't need yeah. Exactly. Yeah. Yeah.\n\nAnd, like, if I have if I have to get it done, it's fine, but it cost me a 100 and 80 something dollars every time I get one of these done. And if there's if we've questioned them, a, they're lying because they never gave me the form. That's probably my biggest thing. Like, I I don't care getting the form filled out, but, like, don't tell me you sent it to me and you didn't send it to me. And I would have done it.\n\nAnd why where's my July payment? Where's my August payment? Like okay. So so what's what's the plan of attack then? Oh, okay.\n\nYep. Like, probably the July 3 because Janine was gone. Why is there no other form? And they're like, oh, maybe they don't need it this time because I think my thing from my oncologist said I was to have twelve months off. So is that is that not enough?\n\nNot a lot changes in twelve months unless it gets worse. Not better. Not better. Yeah. Because, literally, I'll just forward it.\n\nI'll just forward it and go fill in as per last time. Thanks. Like, doctor Frank doesn't care. He'll just take my money and sign the form. But, yeah, like, I'm sure on the last form, he said 12 old.\n\nAlright. Yeah. I love that. Yeah. Yeah.\n\nExactly. Exactly. Like and I've got a multitude of doctors I can tap on the shoulder to fill in the form, but it's not the point. Like Yeah. Yeah.\n\nExactly. Exactly. And then, you know, if my oncologist says twelve months off, then why why are we going back to him every three months as well? Like, you know, that's that's my other thing that I would I'm I'm sure he said twelve months or he didn't actually have a return to work date on there. But I'm sure he said that the treatment's going for another twelve months, which is true.\n\nVery true. Alright. Okay. Well, let me know how you get on. That'd be great.\n\nYeah. Yeah. Let's see how he goes. And then if all that fails, just give it to Chevy. He's told me he loves to yell at them.\n\nYeah. Exactly. So you know? And, you know, the whole consistency of information thing. He'd love that.\n\nHe'd he'd be like, are you kidding? Right. Oh, and you know what else I got today, which is random, and I don't know where it came from because Damon's away at the moment. We got a letter from Ascenta Ascenta, whoever it is, Ascenta. Is that what it is?\n\nYes. Yeah. Addressed to him, but about my life insurance and t like, TPD policy that he requested an update on it. Do you know any about that? Unless he's been seeing how much I'm insured for, but he knows.\n\nSo I don't know why he would. Alright. Yeah. I will. Yeah.\n\nAnd then my other question is how are you going doing his review on his stuff? Oh, he's he's away till the end of next week. And then we're gonna he's back next Wednesday, and then we are away from the thirtieth until the end of next month. But that's why I wanna get all this sorted as well because I don't wanna have to be dealing with this, like, when I'm in Europe. No.\n\nI wanna be drinking wine in some Piazza, not worrying about filling out a form I never sent me. Sure. Sure thing. We're going we're going business class, so you could probably jump in. I'm just a bit bad.\n\nCarry on. I see. No. Well, I thought I'd use some of that money from last year and have a decent holiday. Yeah.\n\nHi. Oh, yeah. He just doesn't do anything. He doesn't even work. No.\n\nI'm kidding. Yeah. He doesn't need to. Actually, I looked at my gosh. I don't know what Chevy did with my investments, but they're they're looking alright at the moment.\n\nHe's still doing alright. I had a look at them the other day. I'm like, oh, shit. They're like $40 up. How is that?\n\nNo. He's he's free. Like, he's free most of the time. So yes. So maybe not Wednesday.\n\nYou're just planning. Yeah. Exactly. Overnight flight back from Japan. I know that'd be half.\n\nMaybe Friday. Next Friday. Yeah. Whatever. I've got yeah.\n\nFriday. Because I've got immunotherapy on Thursday and a specialist appointment. So yeah. Yeah. Yeah.\n\nSounds good. Sounds good. Okay. Sweet. And, yeah, take a photo of this thing, and I'll, shoot it through an email.\n\nIt was just weird because I'm like, oh, what's he doing? Checking up on my life insurance that it's all current. Like yeah. I don't know. Yeah.\n\nIt might just be a statement for our tax, but we never seen one before. But and you don't need it for tax. You can't claim it. It doesn't matter. Yeah.\n\nExactly. Exactly. So yeah. Interesting. Yeah.\n\nYeah. It's just weird. Just weird that it's addressed to him about me and my policies. Yeah. Exactly.\n\nExactly. It's really yeah. It's it's a bit odd. It says annual statement for financial year, and it says thank you for your recent request for details of your insurance covered in the name of. Yeah.\n\nI'll send it to you, Anya. Life insured, Janine. Yep. Well, it's held by the trial. It's held by the super fund with which he's a trustee, but he wouldn't be requesting this stuff.\n\nLike, he doesn't care as long as there's money for him to go to the bank. Nah. Chris wouldn't care. Yeah. Because we use Chris.\n\nMaybe when they did the Superfund audit, would they have requested it? But I have insurance? No. The We only just did f y '25. This is f y '26.\n\nI'll send it to you. Have a look. Have a squeeze, and then yeah. Yeah. And then let me know if I need to send this to oh, mate, mister Slinker and get him to copy the last one and change the date on it.\n\nWhat? Are you laughing at mister Slinker. That's a Slinker. That's my that's my oncologist's name. Slinker.\n\nDid you think I called him a wanker? No. Oh, no. No. No.\n\nNo. No. No. No. No.\n\nMy oncologist. My oncologist. That's Blanka. I know. Right?\n\nHe's Austrian. Oh, no. I really like Chris. I really like Chris. Oh, was he?\n\nHas he gone digital fads? Yeah. Yeah. Shit. Yeah.\n\nI know. It's a bit shit. So yeah. Yeah. You know?\n\nThere you go. Anyhoo. Yep. Yeah. It's fine.\n\nAnyway, on a on a brighter note, go go sort out my insurance, please. That'd be great. Thanks. Okay. Just let me know if I do need to do anything or whether you you're yelling at them will mean there'll be money dropping in my bank account.\n\nThat'd be great. Okay. Thanks, Louis. Appreciate it. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Alright.","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.15097689628601074},{"text":"How are you?","start":5.92,"end":10.259999,"sentiment":"neutral","sentiment_score":0.1323321412007014},{"text":"I love that.","start":11.679999,"end":12.48,"sentiment":"positive","sentiment_score":0.7635350426038107},{"text":"I love that.","start":12.48,"end":13.36,"sentiment":"positive","sentiment_score":0.796479324499766},{"text":"Now it would be nice.","start":13.36,"end":16.515,"sentiment":"positive","sentiment_score":0.5523293495178223}],"sentiment":"positive","sentiment_score":0.5326442112525304,"num_words":15,"start":4.0,"end":16.515},{"sentences":[{"text":"I've just got an email from Zurich, which I'm sure that you knew.","start":16.515,"end":20.375,"sentiment":"neutral","sentiment_score":0.08406077984433907},{"text":"They never sent that form in July.","start":21.075,"end":23.255,"sentiment":"neutral","sentiment_score":-0.031282714168940275},{"text":"It'll be about her email.","start":34.57,"end":36.11,"sentiment":"neutral","sentiment_score":-0.007002878817729652},{"text":"I love that.","start":43.695,"end":44.515003,"sentiment":"positive","sentiment_score":0.401021013657252},{"text":"Yeah.","start":48.015,"end":48.515,"sentiment":"neutral","sentiment_score":-0.010227752849459648}],"sentiment":"neutral","sentiment_score":0.07005627699405083,"num_words":29,"start":16.515,"end":48.515},{"sentences":[{"text":"Because, like, I would have filled it out, and I think we questioned them, and they said, no.","start":49.135002,"end":52.815002,"sentiment":"neutral","sentiment_score":-0.11116731332408057},{"text":"You don't need yeah.","start":52.815002,"end":54.095,"sentiment":"neutral","sentiment_score":-0.1788051500916481},{"text":"Exactly.","start":54.095,"end":54.595,"sentiment":"neutral","sentiment_score":-0.01108238659799099},{"text":"Yeah.","start":70.84,"end":71.175,"sentiment":"neutral","sentiment_score":-0.01984483376145363},{"text":"Yeah.","start":84.55,"end":85.05,"sentiment":"neutral","sentiment_score":-0.07797978073358536}],"sentiment":"neutral","sentiment_score":-0.11300556965172291,"num_words":25,"start":49.135002,"end":85.05},{"sentences":[{"text":"And, like, if I have if I have to get it done, it's fine, but it cost me a 100 and 80 something dollars every time I get one of these done.","start":86.39,"end":93.05,"sentiment":"neutral","sentiment_score":-0.05254493356915191},{"text":"And if there's if we've questioned them, a, they're lying because they never gave me the form.","start":93.270004,"end":98.65,"sentiment":"negative","sentiment_score":-0.4802270557950525},{"text":"That's probably my biggest thing.","start":100.09499,"end":101.534996,"sentiment":"negative","sentiment_score":-0.40942089557647704},{"text":"Like, I I don't care getting the form filled out, but, like, don't tell me you sent it to me and you didn't send it to me.","start":101.534996,"end":106.755,"sentiment":"negative","sentiment_score":-0.432871558048107},{"text":"And I would have done it.","start":111.950005,"end":113.310005,"sentiment":"neutral","sentiment_score":-0.11961900691191356}],"sentiment":"neutral","sentiment_score":-0.2792833150503622,"num_words":87,"start":86.39,"end":113.310005},{"sentences":[{"text":"And why where's my July payment?","start":113.310005,"end":115.810005,"sentiment":"neutral","sentiment_score":-0.10933277507623036},{"text":"Where's my August payment?","start":115.950005,"end":117.25,"sentiment":"neutral","sentiment_score":-0.057467659935355186},{"text":"Like okay.","start":117.87,"end":124.130005,"sentiment":"neutral","sentiment_score":-0.14483776688575747},{"text":"So so what's what's the plan of attack then?","start":124.19,"end":131.44499,"sentiment":"neutral","sentiment_score":-0.23784573210610283},{"text":"Oh, okay.","start":132.245,"end":132.985,"sentiment":"neutral","sentiment_score":-0.13750898838043213}],"sentiment":"neutral","sentiment_score":-0.1561379299863525,"num_words":23,"start":113.310005,"end":132.985},{"sentences":[{"text":"Yep.","start":135.845,"end":136.345,"sentiment":"neutral","sentiment_score":-0.06743772327899933},{"text":"Like, probably the July 3 because Janine was gone.","start":147.19,"end":150.87001,"sentiment":"neutral","sentiment_score":-0.26953381134404075},{"text":"Why is there no other form?","start":150.87001,"end":152.15001,"sentiment":"negative","sentiment_score":-0.4142068326473236},{"text":"And they're like, oh, maybe they don't need it this time because I think my thing from my oncologist said I was to have twelve months off.","start":152.15001,"end":159.145,"sentiment":"neutral","sentiment_score":-0.2924433405752535},{"text":"So is that is that not enough?","start":160.565,"end":162.725,"sentiment":"negative","sentiment_score":-0.34946524458272116}],"sentiment":"neutral","sentiment_score":-0.30641419857740404,"num_words":50,"start":135.845,"end":162.725},{"sentences":[{"text":"Not a lot changes in twelve months unless it gets worse.","start":162.725,"end":165.12,"sentiment":"negative","sentiment_score":-0.5483085323463787},{"text":"Not better.","start":166.31999,"end":167.06,"sentiment":"negative","sentiment_score":-0.4491853713989258},{"text":"Not better.","start":167.2,"end":168.01999,"sentiment":"negative","sentiment_score":-0.3956410139799118},{"text":"Yeah.","start":179.69499,"end":180.015,"sentiment":"neutral","sentiment_score":-0.006605488248169422},{"text":"Because, literally, I'll just forward it.","start":180.015,"end":181.955,"sentiment":"neutral","sentiment_score":-0.046212371438741684}],"sentiment":"negative","sentiment_score":-0.3638602883385664,"num_words":22,"start":162.725,"end":181.955},{"sentences":[{"text":"I'll just forward it and go fill in as per last time.","start":182.415,"end":184.97499,"sentiment":"neutral","sentiment_score":0.05285688086102406},{"text":"Thanks.","start":184.97499,"end":185.47499,"sentiment":"neutral","sentiment_score":0.3073185086250305},{"text":"Like, doctor Frank doesn't care.","start":186.735,"end":188.655,"sentiment":"neutral","sentiment_score":-0.044884898141026495},{"text":"He'll just take my money and sign the form.","start":188.655,"end":190.97499,"sentiment":"neutral","sentiment_score":-0.08346408895320362},{"text":"But, yeah, like, I'm sure on the last form, he said 12 old.","start":190.97499,"end":194.90999,"sentiment":"neutral","sentiment_score":-0.07964962577590576}],"sentiment":"neutral","sentiment_score":-0.026736133685335516,"num_words":40,"start":182.415,"end":194.90999},{"sentences":[{"text":"Alright.","start":196.81,"end":197.31,"sentiment":"neutral","sentiment_score":0.032982807606458664},{"text":"Yeah.","start":202.33,"end":202.83,"sentiment":"neutral","sentiment_score":-0.008053749799728394},{"text":"I love that.","start":211.565,"end":212.44499,"sentiment":"negative","sentiment_score":-0.6802576780319214},{"text":"Yeah.","start":212.44499,"end":212.94499,"sentiment":"neutral","sentiment_score":-0.07528659701347351},{"text":"Yeah.","start":213.245,"end":213.64499,"sentiment":"neutral","sentiment_score":-0.05456658825278282}],"sentiment":"neutral","sentiment_score":-0.30652816593647003,"num_words":7,"start":196.81,"end":213.64499},{"sentences":[{"text":"Exactly.","start":213.64499,"end":214.14499,"sentiment":"neutral","sentiment_score":-0.0452384352684021},{"text":"Exactly.","start":214.44499,"end":214.94499,"sentiment":"neutral","sentiment_score":-0.0577467605471611},{"text":"Like and I've got a multitude of doctors I can tap on the shoulder to fill in the form, but it's not the point.","start":215.165,"end":220.44499,"sentiment":"neutral","sentiment_score":-0.17922883791228136},{"text":"Like Yeah.","start":220.44499,"end":236.445,"sentiment":"neutral","sentiment_score":-0.11880732793360949},{"text":"Yeah.","start":244.985,"end":245.38501,"sentiment":"neutral","sentiment_score":0.0015147924423217771}],"sentiment":"neutral","sentiment_score":-0.16001990238397285,"num_words":29,"start":213.64499,"end":245.38501},{"sentences":[{"text":"Exactly.","start":245.38501,"end":245.88501,"sentiment":"neutral","sentiment_score":0.00731813907623291},{"text":"Exactly.","start":246.345,"end":246.825,"sentiment":"neutral","sentiment_score":0.007819238118827343},{"text":"And then, you know, if my oncologist says twelve months off, then why why are we going back to him every three months as well?","start":246.825,"end":254.8,"sentiment":"neutral","sentiment_score":-0.07154074527323245},{"text":"Like, you know, that's that's my other thing that I would I'm I'm sure he said twelve months or he didn't actually have a return to work date on there.","start":254.8,"end":262.0,"sentiment":"neutral","sentiment_score":-0.09953376514216264},{"text":"But I'm sure he said that the treatment's going for another twelve months, which is true.","start":262.0,"end":267.035,"sentiment":"neutral","sentiment_score":-0.06440350017510355}],"sentiment":"neutral","sentiment_score":-0.07931301659866147,"num_words":73,"start":245.38501,"end":267.035},{"sentences":[{"text":"Very true.","start":268.85498,"end":269.675,"sentiment":"neutral","sentiment_score":0.1858876347541809},{"text":"Alright.","start":269.815,"end":270.315,"sentiment":"neutral","sentiment_score":0.15554867684841156},{"text":"Okay.","start":270.695,"end":271.195,"sentiment":"neutral","sentiment_score":0.169514462351799},{"text":"Well, let me know how you get on.","start":271.335,"end":273.175,"sentiment":"neutral","sentiment_score":0.17519091069698334},{"text":"That'd be great.","start":273.175,"end":274.235,"sentiment":"positive","sentiment_score":0.4075499971707662}],"sentiment":"neutral","sentiment_score":0.2214010457197825,"num_words":15,"start":268.85498,"end":274.235},{"sentences":[{"text":"Yeah.","start":278.4,"end":278.9,"sentiment":"neutral","sentiment_score":0.010783547535538672},{"text":"Yeah.","start":279.84,"end":280.0,"sentiment":"neutral","sentiment_score":0.06694492697715759},{"text":"Let's see how he goes.","start":280.0,"end":281.7,"sentiment":"neutral","sentiment_score":0.0970883160829544},{"text":"And then if all that fails, just give it to Chevy.","start":282.16,"end":284.56,"sentiment":"neutral","sentiment_score":-0.13246279311451045},{"text":"He's told me he loves to yell at them.","start":284.56,"end":286.5,"sentiment":"neutral","sentiment_score":0.1442689552075333}],"sentiment":"neutral","sentiment_score":0.014981478797616783,"num_words":27,"start":278.4,"end":286.5},{"sentences":[{"text":"Yeah.","start":288.96,"end":289.28,"sentiment":"neutral","sentiment_score":0.31936877965927124},{"text":"Exactly.","start":289.28,"end":289.78,"sentiment":"neutral","sentiment_score":0.26815760135650635},{"text":"So you know?","start":290.08002,"end":290.96,"sentiment":"neutral","sentiment_score":0.10065489013989766},{"text":"And, you know, the whole consistency of information thing.","start":290.96,"end":294.005,"sentiment":"neutral","sentiment_score":0.19222903417216408},{"text":"He'd love that.","start":294.005,"end":294.725,"sentiment":"positive","sentiment_score":0.5664098262786865}],"sentiment":"neutral","sentiment_score":0.2540459904600592,"num_words":17,"start":288.96,"end":294.725},{"sentences":[{"text":"He'd he'd be like, are you kidding?","start":294.725,"end":296.345,"sentiment":"neutral","sentiment_score":0.07833264555249896},{"text":"Right.","start":297.125,"end":297.625,"sentiment":"neutral","sentiment_score":0.026127947494387627},{"text":"Oh, and you know what else I got today, which is random, and I don't know where it came from because Damon's away at the moment.","start":297.765,"end":304.02,"sentiment":"neutral","sentiment_score":-0.14504560305235478},{"text":"We got a letter from Ascenta Ascenta, whoever it is, Ascenta.","start":304.02,"end":308.36,"sentiment":"neutral","sentiment_score":-0.04728366663171486},{"text":"Is that what it is?","start":308.5,"end":309.56,"sentiment":"neutral","sentiment_score":-0.026000359281897544}],"sentiment":"neutral","sentiment_score":-0.07693702684715391,"num_words":50,"start":294.725,"end":309.56},{"sentences":[{"text":"Yes.","start":310.18,"end":310.34,"sentiment":"neutral","sentiment_score":0.02534063532948494},{"text":"Yeah.","start":310.34,"end":310.84,"sentiment":"neutral","sentiment_score":0.007721592672169208},{"text":"Addressed to him, but about my life insurance and t like, TPD policy that he requested an update on it.","start":311.78,"end":322.385,"sentiment":"neutral","sentiment_score":-0.0486351708881557},{"text":"Do you know any about that?","start":322.685,"end":324.065,"sentiment":"neutral","sentiment_score":-0.07437346627314885},{"text":"Unless he's been seeing how much I'm insured for, but he knows.","start":325.005,"end":329.245,"sentiment":"neutral","sentiment_score":-0.12562376198669276}],"sentiment":"neutral","sentiment_score":-0.07233417828101665,"num_words":40,"start":310.18,"end":329.245},{"sentences":[{"text":"So I don't know why he would.","start":329.245,"end":330.70502,"sentiment":"neutral","sentiment_score":-0.2518591710499355},{"text":"Alright.","start":335.62,"end":335.78,"sentiment":"neutral","sentiment_score":0.05296194180846214},{"text":"Yeah.","start":335.78,"end":336.02002,"sentiment":"neutral","sentiment_score":0.08843392133712769},{"text":"I will.","start":336.02002,"end":336.42,"sentiment":"neutral","sentiment_score":0.1186847910284996},{"text":"Yeah.","start":336.42,"end":336.74,"sentiment":"neutral","sentiment_score":0.07044409215450287}],"sentiment":"neutral","sentiment_score":-0.10948372166603804,"num_words":12,"start":329.245,"end":336.74},{"sentences":[{"text":"And then my other question is how are you going doing his review on his stuff?","start":336.74,"end":340.52002,"sentiment":"neutral","sentiment_score":0.033264757599681616},{"text":"Oh, he's he's away till the end of next week.","start":343.7,"end":346.28,"sentiment":"neutral","sentiment_score":-0.18484286367893218},{"text":"And then we're gonna he's back next Wednesday, and then we are away from the thirtieth until the end of next month.","start":347.22498,"end":359.9,"sentiment":"neutral","sentiment_score":-0.03883570898324251},{"text":"But that's why I wanna get all this sorted as well because I don't wanna have to be dealing with this, like, when I'm in Europe.","start":360.2,"end":365.02,"sentiment":"neutral","sentiment_score":-0.07195282003913935},{"text":"No.","start":366.6,"end":367.1,"sentiment":"neutral","sentiment_score":-0.08913073688745499}],"sentiment":"neutral","sentiment_score":-0.05507309560974439,"num_words":75,"start":336.74,"end":367.1},{"sentences":[{"text":"I wanna be drinking wine in some Piazza, not worrying about filling out a form I never sent me.","start":367.88,"end":374.195,"sentiment":"neutral","sentiment_score":0.11686233744809502},{"text":"Sure.","start":380.815,"end":381.315,"sentiment":"neutral","sentiment_score":0.27580347657203674},{"text":"Sure thing.","start":381.77502,"end":382.595,"sentiment":"neutral","sentiment_score":0.332378551363945},{"text":"We're going we're going business class, so you could probably jump in.","start":383.295,"end":386.515,"sentiment":"positive","sentiment_score":0.5735307807723681},{"text":"I'm just a bit bad.","start":391.72,"end":392.68002,"sentiment":"neutral","sentiment_score":0.07397358566522598}],"sentiment":"neutral","sentiment_score":0.26700467406175077,"num_words":39,"start":367.88,"end":392.68002},{"sentences":[{"text":"Carry on.","start":392.68002,"end":393.08002,"sentiment":"neutral","sentiment_score":0.03837948106229305},{"text":"I see.","start":393.08002,"end":393.74002,"sentiment":"neutral","sentiment_score":0.027896222658455372},{"text":"No.","start":395.72,"end":396.04,"sentiment":"neutral","sentiment_score":-0.008757665753364563},{"text":"Well, I thought I'd use some of that money from last year and have a decent holiday.","start":396.04,"end":399.82,"sentiment":"neutral","sentiment_score":0.28626582804409895},{"text":"Yeah.","start":401.88,"end":402.38,"sentiment":"neutral","sentiment_score":0.13596028089523315}],"sentiment":"neutral","sentiment_score":0.22288143910143687,"num_words":23,"start":392.68002,"end":402.38},{"sentences":[{"text":"Hi.","start":410.25497,"end":410.655,"sentiment":"neutral","sentiment_score":-0.017995720729231834},{"text":"Oh, yeah.","start":410.655,"end":411.055,"sentiment":"neutral","sentiment_score":-0.06009973771870136},{"text":"He just doesn't do anything.","start":411.055,"end":412.35498,"sentiment":"neutral","sentiment_score":-0.19544892609119416},{"text":"He doesn't even 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a wanker?","start":616.545,"end":618.245,"sentiment":"neutral","sentiment_score":-0.15682989172637463},{"text":"No.","start":621.37006,"end":621.87006,"sentiment":"neutral","sentiment_score":-0.11048541963100432},{"text":"Oh, 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it.","start":689.59,"end":690.55,"sentiment":"positive","sentiment_score":0.5846079289913177},{"text":"Cheers.","start":690.55,"end":691.03,"sentiment":"positive","sentiment_score":0.6087815761566162}],"sentiment":"positive","sentiment_score":0.4846388085020913,"num_words":9,"start":686.15,"end":691.03},{"sentences":[{"text":"Bye.","start":691.03,"end":691.53,"sentiment":"positive","sentiment_score":0.3378511667251587}],"sentiment":"positive","sentiment_score":0.3378511667251587,"num_words":1,"start":691.03,"end":691.53}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hey, Janine. How are you going?\n\nChannel 1: Alright.\n\nChannel 0: Oh,\n\nChannel 1: How\n\nChannel 0: it's been a day and a half, but\n\nChannel 1: are\n\nChannel 0: I think I finally sat down.\n\nChannel 1: you? I love that. I love that. Now\n\nChannel 0: Oh, would be nice.\n\nChannel 1: it would be nice. I've just got an email from Zurich, which I'm\n\nChannel 0: I\n\nChannel 1: sure\n\nChannel 0: did\n\nChannel 1: that\n\nChannel 0: too.\n\nChannel 1: you knew.\n\nChannel 0: Yep. And I'm\n\nChannel 1: They\n\nChannel 0: looking\n\nChannel 1: never\n\nChannel 0: at it and\n\nChannel 1: sent that form in July.\n\nChannel 0: no. I know. Don't don't worry. Literally, before you called and then all of a sudden, Maddie was like, I've got Janine. I'm like, what do you mean you've got Janine?\n\nI was just talking about Janine. And she's like, I've got Janine. I'm like, no. I'm talking about her.\n\nChannel 1: It'll be about her email.\n\nChannel 0: No. Caden and I were just looking at it, and I was yelling across the office\n\nChannel 1: I love that.\n\nChannel 0: to Caden about it, irately, to be completely honest with you.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: Because,\n\nChannel 0: no.\n\nChannel 1: like, I would have filled it out, and I think we\n\nChannel 0: I know.\n\nChannel 1: questioned them, and they said,\n\nChannel 0: We\n\nChannel 1: no.\n\nChannel 0: did,\n\nChannel 1: You don't need yeah.\n\nChannel 0: And I did,\n\nChannel 1: Exactly.\n\nChannel 0: which is exactly the statement I just said to Kate, and then as I was like I literally said, I'm like, they didn't attach the form. I went back to them. We completed the forms, and I went and asked her to confirm if there was anything outstanding and whether we had everything because we were so on top of it because we got it well ahead of when we have to get it done by. And\n\nChannel 1: Yeah.\n\nChannel 0: she came back and she went, oh, gee, and never came back with, hey. No. You're missing this. Because I asked point blank, hey. Just please see attach this.\n\nCould you please confirm if we're missing anything you didn't attach blah blah blah form. And\n\nChannel 1: Yeah.\n\nChannel 0: she never\n\nChannel 1: And,\n\nChannel 0: came\n\nChannel 1: like,\n\nChannel 0: back,\n\nChannel 1: if\n\nChannel 0: and\n\nChannel 1: I\n\nChannel 0: now\n\nChannel 1: have if I have to get it done, it's fine, but it\n\nChannel 0: yeah.\n\nChannel 1: cost me a 100 and\n\nChannel 0: Please\n\nChannel 1: 80\n\nChannel 0: don't\n\nChannel 1: something\n\nChannel 0: forget to bill.\n\nChannel 1: dollars every\n\nChannel 0: I'll touch\n\nChannel 1: time I\n\nChannel 0: on\n\nChannel 1: get\n\nChannel 0: July.\n\nChannel 1: one of these done. And if there's if we've questioned them, a, they're lying because they never gave me the form.\n\nChannel 0: Yeah.\n\nChannel 1: That's probably my biggest thing. Like, I I don't care getting the form filled out, but, like, don't tell me you sent it to me and you didn't send it to me.\n\nChannel 0: Correct. Is that we we did all the things and we did the stuff and then so\n\nChannel 1: And\n\nChannel 0: no.\n\nChannel 1: I\n\nChannel 0: Don't\n\nChannel 1: would\n\nChannel 0: worry.\n\nChannel 1: have done it. And\n\nChannel 0: We we received\n\nChannel 1: why\n\nChannel 0: the\n\nChannel 1: where's\n\nChannel 0: email.\n\nChannel 1: my July payment? Where's my August\n\nChannel 0: Yeah.\n\nChannel 1: payment?\n\nChannel 0: We\n\nChannel 1: Like\n\nChannel 0: received the email, and, like, literally, Kayden and I would just yelling at each other. Yeah. We\n\nChannel 1: okay. So\n\nChannel 0: Kayden and I would\n\nChannel 1: so\n\nChannel 0: just yelling\n\nChannel 1: what's\n\nChannel 0: at each other across the\n\nChannel 1: what's\n\nChannel 0: office.\n\nChannel 1: the plan\n\nChannel 0: And I was like, we're done.\n\nChannel 1: of\n\nChannel 0: Caden's literally\n\nChannel 1: attack\n\nChannel 0: on the phone right now while I'm on the\n\nChannel 1: then?\n\nChannel 0: phone to use. So\n\nChannel 1: Oh, okay.\n\nChannel 0: he's yeah. He's on\n\nChannel 1: Yep.\n\nChannel 0: the phone, and he's he's been, like he's going through your entire file. He's like, I know we did this. I'm like, Caden, you don't even have to look. I can tell you now we did it. He's like, no.\n\nI need the dates. And I'm like, I don't know the dates. I just know that I did it.\n\nChannel 1: Like,\n\nChannel 0: So\n\nChannel 1: probably the July 3 because Janine\n\nChannel 0: yeah.\n\nChannel 1: was gone. Why is there no other form? And they're like,\n\nChannel 0: Yeah.\n\nChannel 1: oh, maybe they don't need it this time because I think my\n\nChannel 0: Yeah.\n\nChannel 1: thing from my oncologist said I was to have twelve months off.\n\nChannel 0: Mhmm.\n\nChannel 1: So\n\nChannel 0: Yeah. So\n\nChannel 1: is that is that not enough? Not a lot changes in twelve months unless it gets worse.\n\nChannel 0: correct.\n\nChannel 1: Not better.\n\nChannel 0: So\n\nChannel 1: Not better.\n\nChannel 0: no. I'm don't worry. I'm hitting them up. It's just it's whether you get through to them, it's Kane's on hold right now. So when he gets through to Amanda and then whatever her\n\nChannel 1: Yeah.\n\nChannel 0: name is,\n\nChannel 1: Because,\n\nChannel 0: I can't\n\nChannel 1: literally,\n\nChannel 0: remember,\n\nChannel 1: I'll\n\nChannel 0: your claims\n\nChannel 1: just forward\n\nChannel 0: assessor\n\nChannel 1: it.\n\nChannel 0: now.\n\nChannel 1: I'll just forward it and go fill in as per last time. Thanks.\n\nChannel 0: Yeah.\n\nChannel 1: Like, doctor Frank doesn't care. He'll just take my\n\nChannel 0: No.\n\nChannel 1: money and sign the form. But,\n\nChannel 0: Yeah. But\n\nChannel 1: yeah, like, I'm sure on the last form, he said 12 old.\n\nChannel 0: yeah. So I'll I will\n\nChannel 1: Alright.\n\nChannel 0: just I will just go back to her and yeah. It's fine. It's what I do. And am I\n\nChannel 1: Yeah.\n\nChannel 0: am I right enough that I will? Because I've it's 04:00, and I've only just sat down. So I've got enough anger for\n\nChannel 1: I\n\nChannel 0: to\n\nChannel 1: love\n\nChannel 0: send\n\nChannel 1: that.\n\nChannel 0: some.\n\nChannel 1: Yeah. Yeah. Exactly. Exactly. Like and I've got a multitude of doctors I can tap on the shoulder to fill in the form, but it's not the point.\n\nLike\n\nChannel 0: No. No. It's not. And it's it's a pain, and the consistency is what I'm looking for as well. Like, we're on an ongoing claim.\n\nWe want consistency. We want stability with payments. We know that there's ongoing requirements. That's all good in hand and and dandy, but we wanna\n\nChannel 1: Yeah.\n\nChannel 0: know when the ongoing requirements are required, and we wanna know, you know, that we're gonna get the required documents when we need to.\n\nChannel 1: Yeah. Exactly. Exactly. And then, you know, if my oncologist says twelve months off, then why why are we going back to him every three months\n\nChannel 0: Correct.\n\nChannel 1: as well? Like, you know, that's that's my other thing that I would I'm I'm sure he said twelve months or he didn't actually have a return to work date on there. But I'm sure he said that the treatment's going for another twelve months, which is true. Very true. Alright.\n\nOkay. Well, let me know how you get on. That'd be great.\n\nChannel 0: Oh, I will. I will, my love. After I'm done yelling, or maybe I'll let\n\nChannel 1: Yeah.\n\nChannel 0: Caden yell.\n\nChannel 1: Yeah. Let's see how he goes.\n\nChannel 0: Yeah. See how\n\nChannel 1: And then\n\nChannel 0: Caden\n\nChannel 1: if\n\nChannel 0: can\n\nChannel 1: all\n\nChannel 0: yell.\n\nChannel 1: that fails, just give it to Chevy. He's told me he loves to yell at them.\n\nChannel 0: Oh, Seve does love a good yell.\n\nChannel 1: Yeah. Exactly. So you know? And, you know, the whole consistency of information thing. He'd love that.\n\nHe'd he'd be like, are you kidding? Right. Oh, and you know what else I got today, which is random, and\n\nChannel 0: Mhmm.\n\nChannel 1: I don't know where it came from because Damon's away at the moment. We got a letter from Ascenta Ascenta, whoever it is, Ascenta. Is that what\n\nChannel 0: Ascender.\n\nChannel 1: it is?\n\nChannel 0: Yep.\n\nChannel 1: Yes. Yeah. Addressed to him, but about my life insurance and t like, TPD policy that he requested an update on it. Do you know any about that? Unless\n\nChannel 0: Can you\n\nChannel 1: he's\n\nChannel 0: send it\n\nChannel 1: been\n\nChannel 0: through to me?\n\nChannel 1: seeing how much I'm insured for, but he knows. So I don't know why he would.\n\nChannel 0: No. He he just forward it forward it through or was that take a photo and just send it to me?\n\nChannel 1: Alright. Yeah. I will. Yeah. And then my other question is how are you going doing his review on his stuff?\n\nChannel 0: I just need to book in an appointment with him,\n\nChannel 1: Oh,\n\nChannel 0: really.\n\nChannel 1: he's he's away till the end of next week.\n\nChannel 0: Okay. Do you\n\nChannel 1: And\n\nChannel 0: know\n\nChannel 1: then\n\nChannel 0: when he\n\nChannel 1: we're\n\nChannel 0: comes\n\nChannel 1: gonna\n\nChannel 0: back?\n\nChannel 1: he's back next Wednesday,\n\nChannel 0: Okay. And\n\nChannel 1: and\n\nChannel 0: then\n\nChannel 1: then we are\n\nChannel 0: we're\n\nChannel 1: away\n\nChannel 0: leaving?\n\nChannel 1: from the thirtieth until the end of next month. But that's\n\nChannel 0: Okay.\n\nChannel 1: why I wanna get all this sorted as well because I don't wanna have to be dealing with this, like, when I'm\n\nChannel 0: On\n\nChannel 1: in Europe.\n\nChannel 0: holidays? No. Alright. So\n\nChannel 1: No. I wanna\n\nChannel 0: let's\n\nChannel 1: be drinking wine in some Piazza, not worrying about filling out a form I never sent me.\n\nChannel 0: so sounds like I need to make my way to your house so I can stow away any luggage.\n\nChannel 1: Sure. Sure thing.\n\nChannel 0: I love\n\nChannel 1: We're going we're going business class, so you could probably jump in.\n\nChannel 0: oh, okay. Fair enough.\n\nChannel 1: I'm\n\nChannel 0: Will\n\nChannel 1: just\n\nChannel 0: we elegant\n\nChannel 1: a bit bad.\n\nChannel 0: enough\n\nChannel 1: Carry\n\nChannel 0: to go\n\nChannel 1: on.\n\nChannel 0: business?\n\nChannel 1: I see.\n\nChannel 0: Yeah. Yeah. Exactly. I'm\n\nChannel 1: No.\n\nChannel 0: just a\n\nChannel 1: Well,\n\nChannel 0: chauffeur.\n\nChannel 1: I thought I'd use some of that money from last year and have a decent\n\nChannel 0: Absolutely,\n\nChannel 1: holiday.\n\nChannel 0: love. Me too.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. Well, let me chase this up. Do you have access to his calendar and or bookings on his behalf?\n\nChannel 1: Hi. Oh, yeah. He just doesn't do anything. He doesn't even\n\nChannel 0: No.\n\nChannel 1: work. No. I'm kidding.\n\nChannel 0: I know. I know. I know. No.\n\nChannel 1: Yeah.\n\nChannel 0: I agree.\n\nChannel 1: He doesn't need to. Actually, I looked at my gosh. I don't know what Chevy did with my investments, but they're they're looking alright at the moment.\n\nChannel 0: They're doing pretty alright. I know.\n\nChannel 1: He's still doing alright. I had a look at them the other day. I'm like, oh, shit. They're like $40 up. How is that?\n\nNo. He's he's free. Like, he's free most of the time. So\n\nChannel 0: Alright.\n\nChannel 1: yes. So maybe not Wednesday.\n\nChannel 0: Not Wednesday. That\n\nChannel 1: You're\n\nChannel 0: would be\n\nChannel 1: just\n\nChannel 0: mean.\n\nChannel 1: planning.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Exactly.\n\nChannel 0: Well, do you\n\nChannel 1: Overnight\n\nChannel 0: want it?\n\nChannel 1: flight back from Japan. I know that'd be half.\n\nChannel 0: Yeah. No. I wouldn't I wouldn't\n\nChannel 1: Maybe\n\nChannel 0: do that\n\nChannel 1: Friday.\n\nChannel 0: to the man.\n\nChannel 1: Next Friday.\n\nChannel 0: Yeah. I was gonna say Thursday, Friday.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Whatever.\n\nChannel 0: I got I got Friday. Free free. Let's go Friday.\n\nChannel 1: I've got yeah. Friday. Because I've got immunotherapy on Thursday and a specialist appointment. So yeah.\n\nChannel 0: Perfect. Should I go Friday, 10AM, and I'll just book it in the calendar?\n\nChannel 1: Yeah. Yeah. Sounds good.\n\nChannel 0: Done.\n\nChannel 1: Sounds good. Okay. Sweet. And, yeah, take a photo of this thing, and I'll, shoot it through an email. It\n\nChannel 0: Yeah.\n\nChannel 1: was just weird because I'm like, oh, what's he doing? Checking up on my life insurance that it's all current. Like\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: Very\n\nChannel 1: I don't know.\n\nChannel 0: weird. Very,\n\nChannel 1: Yeah.\n\nChannel 0: very weird indeed.\n\nChannel 1: It might just be a statement for our tax, but we never seen one before. But\n\nChannel 0: Yeah.\n\nChannel 1: and you don't need it\n\nChannel 0: No.\n\nChannel 1: for tax. You can't claim it. It doesn't matter.\n\nChannel 0: No. Because it's not it's not the IP.\n\nChannel 1: Yeah. Exactly. Exactly. So\n\nChannel 0: Yeah.\n\nChannel 1: yeah. Interesting.\n\nChannel 0: Pop it on through, and I'll have a quick squeeze at it and actually for sure. We did\n\nChannel 1: Yeah.\n\nChannel 0: that.\n\nChannel 1: Yeah. It's just weird. Just weird that it's addressed to him about me and my policies.\n\nChannel 0: Hey. You you're the beneficiary of this policy. Just thought you should know.\n\nChannel 1: Yeah. Exactly. Exactly. It's really yeah. It's it's a bit odd.\n\nIt says annual statement for financial year, and it says thank you for your recent request for details of your insurance covered in the name of. Yeah. I'll send it to you, Anya.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: Life insured,\n\nChannel 0: Never\n\nChannel 1: Janine. Yep.\n\nChannel 0: never really seen it that way because that's generally a breach of privacy unless you gave him authority on that policy, which\n\nChannel 1: Well, it's held by the trial. It's held by the super fund with which he's a trustee,\n\nChannel 0: yeah. Yeah.\n\nChannel 1: but he\n\nChannel 0: True.\n\nChannel 1: wouldn't be\n\nChannel 0: True.\n\nChannel 1: requesting\n\nChannel 0: True.\n\nChannel 1: this stuff. Like, he doesn't care as long as there's\n\nChannel 0: Is\n\nChannel 1: money\n\nChannel 0: it\n\nChannel 1: for him to go\n\nChannel 0: possible\n\nChannel 1: to the bank.\n\nChannel 0: the accountant requested\n\nChannel 1: Nah. Chris wouldn't care.\n\nChannel 0: it? Yeah. True.\n\nChannel 1: Yeah. Because we use Chris.\n\nChannel 0: Yeah. No. No. I know. Yeah.\n\nChannel 1: Maybe when they did the Superfund audit, would they have requested it?\n\nChannel 0: Possible?\n\nChannel 1: But I have insurance?\n\nChannel 0: Generally, they, like, they would wanna know. They don't necessarily need to know exactly. But, no, the the the super fund would wanna know how much you have in\n\nChannel 1: No.\n\nChannel 0: the policy\n\nChannel 1: The\n\nChannel 0: and what it's paying for.\n\nChannel 1: We only just did f y '25. This is f y '26.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: I'll send it to you. Have a look.\n\nChannel 0: Yeah. I'll have a squeeze.\n\nChannel 1: Have a\n\nChannel 0: Shouldn't\n\nChannel 1: squeeze,\n\nChannel 0: be\n\nChannel 1: and\n\nChannel 0: anything\n\nChannel 1: then yeah.\n\nChannel 0: nefarious anyway.\n\nChannel 1: Yeah. And then let me know if I need to send this to oh, mate, mister Slinker and get him to copy the last one and change the date on it. What?\n\nChannel 0: What\n\nChannel 1: Are\n\nChannel 0: did you\n\nChannel 1: you laughing\n\nChannel 0: just call\n\nChannel 1: at\n\nChannel 0: him?\n\nChannel 1: mister Slinker. That's a Slinker. That's my that's my\n\nChannel 0: Oh,\n\nChannel 1: oncologist's name.\n\nChannel 0: right.\n\nChannel 1: Slinker.\n\nChannel 0: Sorry.\n\nChannel 1: Did you think\n\nChannel 0: I thought\n\nChannel 1: I called\n\nChannel 0: you\n\nChannel 1: him\n\nChannel 0: were still\n\nChannel 1: a wanker?\n\nChannel 0: I I actually thought you called Chris one because we were talking about\n\nChannel 1: No.\n\nChannel 0: Chris, and then\n\nChannel 1: Oh, no. No. No. No. No.\n\nNo. No.\n\nChannel 0: I was like,\n\nChannel 1: No.\n\nChannel 0: oh, Janine.\n\nChannel 1: My oncologist. My oncologist.\n\nChannel 0: But\n\nChannel 1: That's\n\nChannel 0: also,\n\nChannel 1: Blanka.\n\nChannel 0: what a what a name. What a\n\nChannel 1: I\n\nChannel 0: name.\n\nChannel 1: know. Right? He's Austrian.\n\nChannel 0: Fair. Yeah. I mean, the name kinda gives it away. No. That's beautiful.\n\nChannel 1: Oh, no. I really like Chris. I really like Chris.\n\nChannel 0: Yeah. No. He was actually in the he was in in in office yesterday. Sorry. It was very good.\n\nChannel 1: Oh, was he?\n\nChannel 0: Yes.\n\nChannel 1: Has he gone digital fads?\n\nChannel 0: Yes. He was\n\nChannel 1: Yeah.\n\nChannel 0: a bit sad.\n\nChannel 1: Yeah.\n\nChannel 0: Yes. Some very\n\nChannel 1: Shit.\n\nChannel 0: unfortunate news over the weekend.\n\nChannel 1: Yeah. I know. It's a bit shit. So\n\nChannel 0: Yeah.\n\nChannel 1: yeah. Yeah. You know? There you go. Anyhoo.\n\nChannel 0: The damns of life, unfortunately.\n\nChannel 1: Yep. Yeah. It's fine. Anyway, on a on a brighter note, go go sort out my insurance, please. That'd be great.\n\nThanks.\n\nChannel 0: I will. I can't wait, my love.\n\nChannel 1: Okay. Just let me know if I do need to do anything or whether you you're yelling at them will mean there'll be money dropping in my bank account. That'd be\n\nChannel 0: I\n\nChannel 1: great.\n\nChannel 0: will. Can't wipe.\n\nChannel 1: Okay. Thanks, Louis. Appreciate\n\nChannel 0: That's\n\nChannel 1: it.\n\nChannel 0: okay.\n\nChannel 1: Cheers. Bye.\n\nChannel 0: Bye, Janine.","paragraphs":[{"sentences":[{"text":"Hey, Janine.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.20458431541919708},{"text":"How are you going?","start":2.6399999,"end":3.46,"sentiment":"neutral","sentiment_score":0.2730262354016304}],"sentiment":"neutral","sentiment_score":0.25021226207415265,"channel":0,"num_words":6,"start":1.92,"end":3.46},{"sentences":[{"text":"Alright.","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.15097689628601074}],"sentiment":"neutral","sentiment_score":0.15097689628601074,"channel":1,"num_words":1,"start":4.0,"end":4.5},{"sentences":[{"text":"Oh,","start":5.7599998,"end":6.0,"sentiment":"neutral","sentiment_score":0.10990697145462036}],"sentiment":"neutral","sentiment_score":0.10990697145462036,"channel":0,"num_words":1,"start":5.7599998,"end":6.0},{"sentences":[{"text":"How","start":5.92,"end":6.42,"sentiment":"neutral","sentiment_score":0.1659523993730545}],"sentiment":"neutral","sentiment_score":0.1659523993730545,"channel":1,"num_words":1,"start":5.92,"end":6.42},{"sentences":[{"text":"it's been a day and a half, but","start":6.0,"end":7.8399997,"sentiment":"neutral","sentiment_score":0.10662934090942144}],"sentiment":"neutral","sentiment_score":0.10662934090942144,"channel":0,"num_words":8,"start":6.0,"end":7.8399997},{"sentences":[{"text":"are","start":7.8399997,"end":8.34,"sentiment":"neutral","sentiment_score":0.08837330341339111}],"sentiment":"neutral","sentiment_score":0.08837330341339111,"channel":1,"num_words":1,"start":7.8399997,"end":8.34},{"sentences":[{"text":"I think I finally sat down.","start":7.8399997,"end":9.54,"sentiment":"neutral","sentiment_score":0.12928647672136626}],"sentiment":"neutral","sentiment_score":0.12928647672136626,"channel":0,"num_words":6,"start":7.8399997,"end":9.54},{"sentences":[{"text":"you?","start":9.759999,"end":10.259999,"sentiment":"neutral","sentiment_score":0.14267072081565857},{"text":"I love that.","start":11.679999,"end":12.48,"sentiment":"positive","sentiment_score":0.7635350426038107},{"text":"I love that.","start":12.48,"end":13.36,"sentiment":"positive","sentiment_score":0.796479324499766},{"text":"Now","start":13.36,"end":13.86,"sentiment":"positive","sentiment_score":0.47523096203804016}],"sentiment":"positive","sentiment_score":0.6622430980205536,"channel":1,"num_words":8,"start":9.759999,"end":13.86},{"sentences":[{"text":"Oh, would be nice.","start":13.5199995,"end":15.035,"sentiment":"positive","sentiment_score":0.5114856213331223}],"sentiment":"positive","sentiment_score":0.5114856213331223,"channel":0,"num_words":4,"start":13.5199995,"end":15.035},{"sentences":[{"text":"it would be nice.","start":14.835,"end":16.515,"sentiment":"positive","sentiment_score":0.5716039463877678},{"text":"I've just got an email from Zurich, which 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shit.","start":660.41003,"end":661.31,"sentiment":"negative","sentiment_score":-0.47532977163791656},{"text":"So","start":661.77,"end":662.09,"sentiment":"neutral","sentiment_score":-0.17955999076366425}],"sentiment":"negative","sentiment_score":-0.37532210908830166,"channel":1,"num_words":8,"start":659.69,"end":662.09},{"sentences":[{"text":"Yeah.","start":661.83,"end":662.33,"sentiment":"neutral","sentiment_score":-0.12315703928470612}],"sentiment":"neutral","sentiment_score":-0.12315703928470612,"channel":0,"num_words":1,"start":661.83,"end":662.33},{"sentences":[{"text":"yeah.","start":662.25,"end":662.75,"sentiment":"neutral","sentiment_score":-0.10659272968769072},{"text":"Yeah.","start":663.365,"end":663.865,"sentiment":"neutral","sentiment_score":-0.06838423013687134},{"text":"You know?","start":664.64496,"end":665.305,"sentiment":"neutral","sentiment_score":-0.06535772792994976},{"text":"There you go.","start":665.925,"end":666.825,"sentiment":"neutral","sentiment_score":-0.10174782574176788},{"text":"Anyhoo.","start":667.045,"end":667.545,"sentiment":"neutral","sentiment_score":-0.1635448932647705}],"sentiment":"neutral","sentiment_score":-0.09681009827181697,"channel":1,"num_words":8,"start":662.25,"end":667.545},{"sentences":[{"text":"The damns of life, unfortunately.","start":668.27496,"end":669.65497,"sentiment":"negative","sentiment_score":-0.4300986289978027}],"sentiment":"negative","sentiment_score":-0.4300986289978027,"channel":0,"num_words":5,"start":668.27496,"end":669.65497},{"sentences":[{"text":"Yep.","start":670.725,"end":671.225,"sentiment":"neutral","sentiment_score":-0.04545238614082336},{"text":"Yeah.","start":671.605,"end":672.105,"sentiment":"neutral","sentiment_score":0.044681139290332794},{"text":"It's fine.","start":672.245,"end":672.90497,"sentiment":"neutral","sentiment_score":0.10110396146774292},{"text":"Anyway, on a on a brighter note, go go sort out my insurance, please.","start":673.20496,"end":677.285,"sentiment":"neutral","sentiment_score":0.13927595849548066},{"text":"That'd be great.","start":677.285,"end":678.005,"sentiment":"positive","sentiment_score":0.5130380392074585}],"sentiment":"neutral","sentiment_score":0.17573401012590953,"channel":1,"num_words":21,"start":670.725,"end":678.005},{"sentences":[{"text":"Thanks.","start":678.005,"end":678.505,"sentiment":"positive","sentiment_score":0.540616512298584}],"sentiment":"positive","sentiment_score":0.540616512298584,"channel":1,"num_words":1,"start":678.005,"end":678.505},{"sentences":[{"text":"I will.","start":678.355,"end":678.995,"sentiment":"positive","sentiment_score":0.4149218648672104},{"text":"I can't wait, my 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be","start":686.15,"end":686.63,"sentiment":"positive","sentiment_score":0.3473396599292755}],"sentiment":"neutral","sentiment_score":-0.13297230317707984,"channel":1,"num_words":31,"start":680.55,"end":686.63},{"sentences":[{"text":"I","start":686.57,"end":686.81,"sentiment":"positive","sentiment_score":0.40103214979171753}],"sentiment":"positive","sentiment_score":0.40103214979171753,"channel":0,"num_words":1,"start":686.57,"end":686.81},{"sentences":[{"text":"great.","start":686.63,"end":687.13,"sentiment":"positive","sentiment_score":0.4661744236946106}],"sentiment":"positive","sentiment_score":0.4661744236946106,"channel":1,"num_words":1,"start":686.63,"end":687.13},{"sentences":[{"text":"will.","start":686.81,"end":687.31,"sentiment":"neutral","sentiment_score":0.1826760470867157},{"text":"Can't wipe.","start":687.53,"end":688.35004,"sentiment":"neutral","sentiment_score":-0.041395554319024086}],"sentiment":"neutral","sentiment_score":0.033294979482889175,"channel":0,"num_words":3,"start":686.81,"end":688.35004},{"sentences":[{"text":"Okay.","start":688.23,"end":688.63,"sentiment":"neutral","sentiment_score":0.17307589948177338},{"text":"Thanks, Louis.","start":688.63,"end":689.45,"sentiment":"positive","sentiment_score":0.6249110996723175},{"text":"Appreciate","start":689.59,"end":690.09,"sentiment":"positive","sentiment_score":0.6728843450546265}],"sentiment":"positive","sentiment_score":0.5239456109702587,"channel":1,"num_words":4,"start":688.23,"end":690.09},{"sentences":[{"text":"That's","start":690.01,"end":690.33,"sentiment":"positive","sentiment_score":0.46515923738479614}],"sentiment":"positive","sentiment_score":0.46515923738479614,"channel":0,"num_words":1,"start":690.01,"end":690.33},{"sentences":[{"text":"it.","start":690.15,"end":690.55,"sentiment":"positive","sentiment_score":0.49633151292800903}],"sentiment":"positive","sentiment_score":0.49633151292800903,"channel":1,"num_words":1,"start":690.15,"end":690.55},{"sentences":[{"text":"okay.","start":690.33,"end":690.83,"sentiment":"positive","sentiment_score":0.3520786762237549}],"sentiment":"positive","sentiment_score":0.3520786762237549,"channel":0,"num_words":1,"start":690.33,"end":690.83},{"sentences":[{"text":"Cheers.","start":690.55,"end":691.03,"sentiment":"positive","sentiment_score":0.6087815761566162},{"text":"Bye.","start":691.03,"end":691.53,"sentiment":"positive","sentiment_score":0.3378511667251587}],"sentiment":"positive","sentiment_score":0.47331637144088745,"channel":1,"num_words":2,"start":690.55,"end":691.53},{"sentences":[{"text":"Bye, 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They also mention their upcoming trip to Japan and their upcoming appointment with their doctor. The customer talks about their oncology doctor and their recent visit to the doctor. They thank the representative and say goodbye."},"intents":{"segments":[{"text":"which is exactly the statement I just said to Kate, and then as I was like I literally said, I'm like, they didn't attach the form. I went back to them. We completed the forms, and I went and asked her to confirm if there was anything outstanding and whether we had everything because we were so on top of it because we got it well ahead of when we have to get it done by. And Yeah.","start_word":188,"end_word":265,"intents":[{"intent":"Confirm form attachment","confidence_score":0.32942384}]},{"text":"And if there's if we've questioned them, a, they're lying because they never gave me the form. Yeah.","start_word":360,"end_word":377,"intents":[{"intent":"Request form","confidence_score":0.20067412},{"intent":"Ask for clarification","confidence_score":0.004404482}]},{"text":"Is that we we did all the things and we did the stuff and then so no.","start_word":411,"end_word":427,"intents":[{"intent":"Correct mistake","confidence_score":0.0047186282}]},{"text":"And We we received why the where's email. my July payment?","start_word":436,"end_word":446,"intents":[{"intent":"Express surprise","confidence_score":0.0017254368}]},{"text":"Where's my August Yeah. payment?","start_word":447,"end_word":451,"intents":[{"intent":"Clarify payment","confidence_score":0.03199023}]},{"text":"But I'm sure he said that the treatment's going for another twelve months, which is true. Very true.","start_word":965,"end_word":982,"intents":[{"intent":"Request clarification on treatment status","confidence_score":0.0024619657}]},{"text":"Addressed to him, but about my life insurance and t like, TPD policy that he requested an update on it. Do you know any about that?","start_word":1125,"end_word":1150,"intents":[{"intent":"Review insurance information","confidence_score":0.00014863294}]},{"text":"flight back from Japan. I know that'd be half. Yeah.","start_word":1553,"end_word":1562,"intents":[{"intent":"Book flight","confidence_score":0.18369578}]},{"text":"You you're the beneficiary of this policy. Just thought you should know. Yeah. Exactly. Exactly. It's really yeah. It's it's a bit odd. It says annual statement for financial year, and it says thank you for your recent request for details of your insurance covered in the name of. Yeah.","start_word":1770,"end_word":1819,"intents":[{"intent":"Verify policy details","confidence_score":0.029811898}]},{"text":"But, no, the the the super fund would wanna know how much you have in No. the policy The and what it's paying for.","start_word":1956,"end_word":1979,"intents":[{"intent":"Request information on policy","confidence_score":0.0004815222}]}]},"sentiments":{"segments":[{"text":"Hey, Janine. How are you going? Alright. Oh, How it's been a day and a half, but I are think I finally sat down. you?","start_word":0,"end_word":24,"sentiment":"neutral","sentiment_score":0.15215924382209778},{"text":"I love that. I love that. Now Oh, would be nice. it would be nice.","start_word":25,"end_word":39,"sentiment":"positive","sentiment_score":0.6248331665992737},{"text":"I've just got an email from Zurich, which I'm I sure did that too. you knew. Yep. And I'm They looking never at it and sent that form in July. no. I know. Don't don't worry. Literally, before you called and then all of a sudden, Maddie was like, I've got Janine. I'm like, what do you mean you've got Janine? I was just talking about Janine. And she's like, I've got Janine. I'm like, no. I'm talking about her. It'll be about her email. No. Caden and I were just looking at it, and I was yelling across the office I love that. to Caden about it, irately, to be completely honest with you. Yeah. So Because, no. like, I would have filled it out, and I think we I know. questioned them, and they said, We no. did, You don't need yeah. And I did, Exactly. which is exactly the statement I just said to Kate, and then as I was like I literally said, I'm like, they didn't attach the form. I went back to them. We completed the forms, and I went and asked her to confirm if there was anything outstanding and whether we had everything because we were so on top of it because we got it well ahead of when we have to get it done by. And Yeah. she came back and she went, oh, gee, and never came back with, hey. No. You're missing this. Because I asked point blank, hey. Just please see attach this. Could you please confirm if we're missing anything you didn't attach blah blah blah form. And Yeah. she never And, came like, back, if and I now have if I have to get it done, it's fine, but it yeah. cost me a 100 and Please 80 don't something forget to bill. dollars every I'll touch time I on get July. one of these done.","start_word":40,"end_word":359,"sentiment":"neutral","sentiment_score":-0.015603921929141508},{"text":"And if there's if we've questioned them, a, they're lying because they never gave me the form.","start_word":360,"end_word":376,"sentiment":"negative","sentiment_score":-0.4545965492725372},{"text":"Yeah.","start_word":377,"end_word":377,"sentiment":"neutral","sentiment_score":-0.32583242654800415},{"text":"That's probably my biggest thing. Like, I I don't care getting the form filled out, but, like, don't tell me you sent it to me and you didn't send it to me.","start_word":378,"end_word":409,"sentiment":"negative","sentiment_score":-0.42420706152915955},{"text":"Correct. Is that we we did all the things and we did the stuff and then so no. And I Don't would worry. have done it. And We we received why the where's email. my July payment? Where's my August Yeah. payment? We received Like the email, and, like, literally, Kayden and I would just yelling at each other. Yeah. We okay. So Kayden and I would just so yelling what's at each other across the what's office. the plan And I was like, we're done. of Caden's literally attack on the phone right now while I'm on the then? phone to use. So Oh, okay. he's yeah. He's on Yep. the phone, and he's he's been, like he's going through your entire file. He's like, I know we did this. I'm like, Caden, you don't even have to look. I can tell you now we did it. He's like, no. I need the dates. And I'm like, I don't know the dates. I just know that I did it. Like, So probably the July 3 because Janine yeah.","start_word":410,"end_word":588,"sentiment":"neutral","sentiment_score":-0.2188632935285568},{"text":"was gone. Why is there no other form?","start_word":589,"end_word":596,"sentiment":"negative","sentiment_score":-0.4012820422649383},{"text":"And they're like, Yeah. oh, maybe they don't need it this time because I think my Yeah. thing from my oncologist said I was to have twelve months off. Mhmm. So Yeah.","start_word":597,"end_word":628,"sentiment":"neutral","sentiment_score":-0.2609986960887909},{"text":"So is that is that not enough? Not a lot changes in twelve months unless it gets worse.","start_word":629,"end_word":646,"sentiment":"negative","sentiment_score":-0.4778168499469757},{"text":"correct.","start_word":647,"end_word":647,"sentiment":"neutral","sentiment_score":-0.20230281352996823},{"text":"Not better. So Not better.","start_word":648,"end_word":652,"sentiment":"negative","sentiment_score":-0.3745822012424469},{"text":"no. I'm don't worry. I'm hitting them up. It's just it's whether you get through to them, it's Kane's on hold right now. So when he gets through to Amanda and then whatever her Yeah. name is, Because, I can't literally, remember, I'll your claims just forward assessor it. now. I'll just forward it and go fill in as per last time. Thanks. Yeah. Like, doctor Frank doesn't care. He'll just take my No. money and sign the form. But, Yeah. But yeah, like, I'm sure on the last form, he said 12 old. yeah. So I'll I will Alright. just I will just go back to her and yeah. It's fine. It's what I do. And am I Yeah. am I right enough that I will? Because I've it's 04:00, and I've only just sat down.","start_word":653,"end_word":789,"sentiment":"neutral","sentiment_score":-0.05152239079458},{"text":"So I've got enough anger for I to love send that.","start_word":790,"end_word":800,"sentiment":"negative","sentiment_score":-0.668686032295227},{"text":"some. Yeah. Yeah. Exactly. Exactly. Like and I've got a multitude of doctors I can tap on the shoulder to fill in the form, but it's not the point.","start_word":801,"end_word":829,"sentiment":"neutral","sentiment_score":-0.1584084928035736},{"text":"Like No. No. It's not.","start_word":830,"end_word":834,"sentiment":"negative","sentiment_score":-0.3959423005580902},{"text":"And it's it's a pain, and the consistency is what I'm looking for as well. Like, we're on an ongoing claim. We want consistency. We want stability with payments. We know that there's ongoing requirements. That's all good in hand and and dandy, but we wanna Yeah. know when the ongoing requirements are required, and we wanna know, you know, that we're gonna get the required documents when we need to. Yeah. Exactly. Exactly. And then, you know, if my oncologist says twelve months off, then why why are we going back to him every three months Correct. as well? Like, you know, that's that's my other thing that I would I'm I'm sure he said twelve months or he didn't actually have a return to work date on there. But I'm sure he said that the treatment's going for another twelve months, which is true. Very true. Alright. Okay. Well, let me know how you get on.","start_word":835,"end_word":992,"sentiment":"neutral","sentiment_score":-0.03711336851119995},{"text":"That'd be great. Oh, I will. I will, my love.","start_word":993,"end_word":1002,"sentiment":"positive","sentiment_score":0.5675041198730468},{"text":"After I'm done yelling, or maybe I'll let Yeah. Caden yell. Yeah. Let's see how he goes. Yeah. See how And then Caden if can all yell. that fails, just give it to Chevy. He's told me he loves to yell at them.","start_word":1003,"end_word":1045,"sentiment":"neutral","sentiment_score":0.010715126059949398},{"text":"Oh, Seve does love a good yell.","start_word":1046,"end_word":1052,"sentiment":"positive","sentiment_score":0.6238406300544739},{"text":"Yeah. Exactly. So you know? And, you know, the whole consistency of information thing.","start_word":1053,"end_word":1066,"sentiment":"neutral","sentiment_score":0.195624440908432},{"text":"He'd love that.","start_word":1067,"end_word":1069,"sentiment":"positive","sentiment_score":0.5570785999298096},{"text":"He'd he'd be like, are you kidding? Right. Oh, and you know what else I got today, which is random, and Mhmm. I don't know where it came from because Damon's away at the moment. We got a letter from Ascenta Ascenta, whoever it is, Ascenta. Is that what Ascender. it is? Yep. Yes. Yeah. Addressed to him, but about my life insurance and t like, TPD policy that he requested an update on it. Do you know any about that? Unless Can you he's send it been through to me? seeing how much I'm insured for, but he knows. So I don't know why he would. No. He he just forward it forward it through or was that take a photo and just send it to me? Alright. Yeah. I will. Yeah. And then my other question is how are you going doing his review on his stuff? I just need to book in an appointment with him, Oh, really. he's he's away till the end of next week. Okay. Do you And know then when he we're comes gonna back? he's back next Wednesday, Okay. And and then then we are we're away leaving? from the thirtieth until the end of next month. But that's Okay. why I wanna get all this sorted as well because I don't wanna have to be dealing with this, like, when I'm On in Europe. holidays? No. Alright. So No. I wanna let's be drinking wine in some Piazza, not worrying about filling out a form I never sent me. so sounds like I need to make my way to your house so I can stow away any luggage. Sure.","start_word":1070,"end_word":1347,"sentiment":"neutral","sentiment_score":-0.04102391781781217},{"text":"Sure thing. I love We're going we're going business class, so you could probably jump in.","start_word":1348,"end_word":1363,"sentiment":"positive","sentiment_score":0.5518606305122375},{"text":"oh, okay. Fair enough. I'm Will just we elegant a bit bad. enough Carry to go on. business? I see. Yeah. Yeah. Exactly. I'm No. just a Well, chauffeur. I thought I'd use some of that money from last year and have a decent Absolutely, holiday.","start_word":1364,"end_word":1409,"sentiment":"neutral","sentiment_score":0.14931604266166687},{"text":"love.","start_word":1410,"end_word":1410,"sentiment":"positive","sentiment_score":0.4838346242904663},{"text":"Me too. Yeah. Alright. Well, let me chase this up. Do you have access to his calendar and or bookings on his behalf? Hi. Oh, yeah. He just doesn't do anything. He doesn't even No. work. No. I'm kidding. I know. I know. I know. No. Yeah. I agree. He doesn't need to. Actually, I looked at my gosh. I don't know what Chevy did with my investments, but they're they're looking alright at the moment. They're doing pretty alright. I know. He's still doing alright. I had a look at them the other day. I'm like, oh, shit. They're like $40 up. How is that? No. He's he's free. Like, he's free most of the time. So Alright. yes. So maybe not Wednesday. Not Wednesday. That You're would be just mean. planning. Yeah. Yeah. Exactly. Well, do you Overnight want it? flight back from Japan. I know that'd be half. Yeah. No. I wouldn't I wouldn't Maybe do that Friday. to the man. Next Friday. Yeah. I was gonna say Thursday, Friday. Yeah. Yeah. Whatever. I got I got Friday. Free free. Let's go Friday. I've got yeah. Friday. Because I've got immunotherapy on Thursday and a specialist appointment. So yeah.","start_word":1411,"end_word":1612,"sentiment":"neutral","sentiment_score":-0.01031853538006544},{"text":"Perfect.","start_word":1613,"end_word":1613,"sentiment":"positive","sentiment_score":0.4009892344474793},{"text":"Should I go Friday, 10AM, and I'll just book it in the calendar? Yeah. Yeah.","start_word":1614,"end_word":1628,"sentiment":"neutral","sentiment_score":0.1624043583869934},{"text":"Sounds good. Done. Sounds good.","start_word":1629,"end_word":1633,"sentiment":"positive","sentiment_score":0.5496776700019836},{"text":"Okay.","start_word":1634,"end_word":1634,"sentiment":"neutral","sentiment_score":0.3252207934856415},{"text":"Sweet.","start_word":1635,"end_word":1635,"sentiment":"positive","sentiment_score":0.3424411416053772},{"text":"And, yeah, take a photo of this thing, and I'll, shoot it through an email. It Yeah. was just weird because I'm like, oh, what's he doing? Checking up on my life insurance that it's all current. Like Yeah. yeah. Very I don't know. weird. Very, Yeah. very weird indeed. It might just be a statement for our tax, but we never seen one before. But Yeah. and you don't need it No. for tax. You can't claim it. It doesn't matter. No. Because it's not it's not the IP. Yeah. Exactly. Exactly. So Yeah. yeah. Interesting. Pop it on through, and I'll have a quick squeeze at it and actually for sure. We did Yeah. that. Yeah. It's just weird. Just weird that it's addressed to him about me and my policies. Hey. You you're the beneficiary of this policy. Just thought you should know. Yeah. Exactly. Exactly. It's really yeah. It's it's a bit odd. It says annual statement for financial year, and it says thank you for your recent request for details of your insurance covered in the name of. Yeah. I'll send it to you, Anya. Yeah. Okay. Life insured, Never Janine. Yep. never really seen it that way because that's generally a breach of privacy unless you gave him authority on that policy, which Well, it's held by the trial. It's held by the super fund with which he's a trustee, yeah. Yeah. but he True. wouldn't be True. requesting True. this stuff. Like, he doesn't care as long as there's Is money it for him to go possible to the bank. the accountant requested Nah. Chris wouldn't care. it? Yeah. True. Yeah. Because we use Chris. Yeah. No. No. I know. Yeah. Maybe when they did the Superfund audit, would they have requested it? Possible? But I have insurance? Generally, they, like, they would wanna know. They don't necessarily need to know exactly. But, no, the the the super fund would wanna know how much you have in No. the policy The and what it's paying for. We only just did f y '25. This is f y '26. Yeah. Okay. I'll send it to you. Have a look. Yeah. I'll have a squeeze. Have a Shouldn't squeeze, be and anything then yeah.","start_word":1636,"end_word":2014,"sentiment":"neutral","sentiment_score":-0.058317154586944225},{"text":"nefarious anyway.","start_word":2015,"end_word":2016,"sentiment":"negative","sentiment_score":-0.397445410490036},{"text":"Yeah. And then let me know if I need to send this to oh, mate, mister Slinker and get him to copy the last one and change the date on it. What? What Are did you you laughing just call at him? mister Slinker. That's a Slinker. That's my that's my Oh, oncologist's name. right. Sorry. Slinker. Did you I think thought I called you were him still a wanker? I I actually thought you called Chris one because we were talking about No. Chris, and then Oh, no. No. No. No. No. No. No. I was like, No. oh, Janine. My oncologist. My oncologist. But That's also, Blanka. what a what a name. What a I name. know. Right? He's Austrian. Fair. Yeah. I mean, the name kinda gives it away. No. That's beautiful. Oh, no. I really like Chris. I really like Chris. Yeah. No. He was actually in the he was in in in office yesterday. Sorry. It was very good. Oh, was he? Yes. Has he gone digital fads? Yes. He was Yeah.","start_word":2017,"end_word":2193,"sentiment":"neutral","sentiment_score":-0.06419204920530319},{"text":"a bit sad.","start_word":2194,"end_word":2196,"sentiment":"negative","sentiment_score":-0.3696613907814026},{"text":"Yeah. Yes.","start_word":2197,"end_word":2198,"sentiment":"neutral","sentiment_score":-0.16759267449378967},{"text":"Some very Shit. unfortunate news over the weekend. Yeah.","start_word":2199,"end_word":2207,"sentiment":"negative","sentiment_score":-0.4160589873790741},{"text":"I know.","start_word":2208,"end_word":2209,"sentiment":"neutral","sentiment_score":-0.29243671894073486},{"text":"It's a bit shit.","start_word":2210,"end_word":2213,"sentiment":"negative","sentiment_score":-0.480717808008194},{"text":"So Yeah. yeah. Yeah. You know? There you go. Anyhoo.","start_word":2214,"end_word":2223,"sentiment":"neutral","sentiment_score":-0.11568588763475418},{"text":"The damns of life, unfortunately.","start_word":2224,"end_word":2228,"sentiment":"negative","sentiment_score":-0.436309814453125},{"text":"Yep. Yeah. It's fine. Anyway, on a on a brighter note, go go sort out my insurance, please.","start_word":2229,"end_word":2246,"sentiment":"neutral","sentiment_score":0.10407357662916183},{"text":"That'd be great. Thanks. I will. I can't wait, my love.","start_word":2247,"end_word":2257,"sentiment":"positive","sentiment_score":0.48300573229789734},{"text":"Okay. Just let me know if I do need to do anything or whether you you're yelling at them will mean there'll be money dropping in my bank account.","start_word":2258,"end_word":2286,"sentiment":"neutral","sentiment_score":-0.19221162898787136},{"text":"That'd be I great.","start_word":2287,"end_word":2290,"sentiment":"positive","sentiment_score":0.4136761426925659},{"text":"will. Can't wipe. Okay.","start_word":2291,"end_word":2294,"sentiment":"neutral","sentiment_score":0.052175335586071014},{"text":"Thanks, Louis. Appreciate That's it. okay. Cheers. Bye.","start_word":2295,"end_word":2302,"sentiment":"positive","sentiment_score":0.5225246548652649},{"text":"Bye, Janine.","start_word":2303,"end_word":2304,"sentiment":"neutral","sentiment_score":0.20768240094184875}],"average":{"sentiment":"neutral","sentiment_score":-0.04649350047942817}}}}