{"metadata":{"transaction_key":"deprecated","request_id":"01a0cb9c-3b36-7823-a57d-6f7ffcbe59d4","sha256":"205425ed50f0f76351a3b10253eff44b7381caeae0f46d022c64bef5b7facb54","created":"2026-09-23T00:13:30.604Z","duration":45.21594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":154,"output_tokens":46},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":174,"output_tokens":174},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":174,"output_tokens":18}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi. Good morning. Brett, this is Mary, and I'm calling from Vigilance AI. I hope you're doing well. Brett, we are a cybersecurity company that helping small to medium size of business with an AI powered MDR platform that monitors, investigate, and response to threat 24 by seven. And reason we called you because our CTO would love to have a quick demo just to introduce about our company. And now we are oh, oh, oh, I see. Okay. I'll make a note of it. Thank you.","confidence":0.9980469,"words":[{"word":"yes","start":2.56,"end":2.8799999,"confidence":0.99658203,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.1267201453447342},{"word":"hi","start":2.8799999,"end":3.1999998,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.3609695434570313},{"word":"good","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5720887184143066},{"word":"morning","start":3.4399998,"end":3.9399998,"confidence":1.0,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.48569396138191223},{"word":"brett","start":4.7999997,"end":5.2,"confidence":0.98339844,"punctuated_word":"Brett,","sentiment":"positive","sentiment_score":0.3900070786476135},{"word":"this","start":5.2,"end":5.44,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.3299124836921692},{"word":"is","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.29921776056289673},{"word":"mary","start":5.6,"end":6.0,"confidence":0.9584961,"punctuated_word":"Mary,","sentiment":"neutral","sentiment_score":0.2894529104232788},{"word":"and","start":6.0,"end":6.24,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2735288739204407},{"word":"i'm","start":6.24,"end":6.3999996,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.254472553730011},{"word":"calling","start":6.3999996,"end":6.7999997,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.2202342748641968},{"word":"from","start":6.7999997,"end":7.2999997,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.32440757751464844},{"word":"vigilance","start":7.3599997,"end":7.8599997,"confidence":0.9682617,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.24145016074180603},{"word":"ai","start":8.32,"end":8.8,"confidence":0.8635254,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.3035116195678711},{"word":"i","start":8.8,"end":8.88,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.565345287322998},{"word":"hope","start":8.88,"end":9.2,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6796748638153076},{"word":"you're","start":9.2,"end":9.36,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.5991622805595398},{"word":"doing","start":9.36,"end":9.679999,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5574734210968018},{"word":"well","start":9.679999,"end":10.179999,"confidence":0.99560547,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5544552803039551},{"word":"brett","start":12.315,"end":12.815,"confidence":0.92529297,"punctuated_word":"Brett,","sentiment":"neutral","sentiment_score":0.172237366437912},{"word":"we","start":13.035,"end":13.275,"confidence":0.9111328,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1906922161579132},{"word":"are","start":13.275,"end":13.514999,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.178274467587471},{"word":"a","start":13.514999,"end":13.755,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2139037400484085},{"word":"cybersecurity","start":13.755,"end":14.255,"confidence":0.9267578,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.14835719764232635},{"word":"company","start":14.635,"end":15.115,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.14819805324077606},{"word":"that","start":15.115,"end":15.355,"confidence":0.98291016,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.19817282259464264},{"word":"helping","start":15.355,"end":15.835,"confidence":0.72216797,"punctuated_word":"helping","sentiment":"neutral","sentiment_score":0.28267902135849},{"word":"small","start":15.835,"end":16.075,"confidence":1.0,"punctuated_word":"small","sentiment":"neutral","sentiment_score":0.2999665141105652},{"word":"to","start":16.075,"end":16.235,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2123493254184723},{"word":"medium","start":16.235,"end":16.635,"confidence":1.0,"punctuated_word":"medium","sentiment":"neutral","sentiment_score":0.22118480503559113},{"word":"size","start":16.635,"end":16.955,"confidence":0.9267578,"punctuated_word":"size","sentiment":"neutral","sentiment_score":0.24342229962348935},{"word":"of","start":16.955,"end":17.115,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.2028964161872864},{"word":"business","start":17.115,"end":17.615,"confidence":0.99902344,"punctuated_word":"business","sentiment":"neutral","sentiment_score":0.2224697321653366},{"word":"with","start":18.154999,"end":18.395,"confidence":0.9394531,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.22577498853206637},{"word":"an","start":18.395,"end":18.555,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.24859492480754852},{"word":"ai","start":18.555,"end":18.875,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.231461763381958},{"word":"powered","start":18.875,"end":19.275,"confidence":0.9980469,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":0.2547580301761627},{"word":"mdr","start":19.275,"end":19.775,"confidence":0.9941406,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.23519998788833615},{"word":"platform","start":19.835,"end":20.314999,"confidence":1.0,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.22473162412643433},{"word":"that","start":20.314999,"end":20.634998,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.17863689363002777},{"word":"monitors","start":20.634998,"end":21.134998,"confidence":0.9916992,"punctuated_word":"monitors,","sentiment":"neutral","sentiment_score":0.17067693173885343},{"word":"investigate","start":21.435,"end":21.935,"confidence":0.9250488,"punctuated_word":"investigate,","sentiment":"neutral","sentiment_score":0.14322978258132937},{"word":"and","start":22.075,"end":22.235,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.137721985578537},{"word":"response","start":22.235,"end":22.715,"confidence":0.4494629,"punctuated_word":"response","sentiment":"neutral","sentiment_score":0.1330554187297821},{"word":"to","start":22.715,"end":22.875,"confidence":0.95410156,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11872798204421996},{"word":"threat","start":22.875,"end":23.195,"confidence":0.68652344,"punctuated_word":"threat","sentiment":"neutral","sentiment_score":0.1093079000711441},{"word":"24","start":23.195,"end":23.675,"confidence":0.99902344,"punctuated_word":"24","sentiment":"neutral","sentiment_score":0.12213468551635742},{"word":"by","start":23.675,"end":23.994999,"confidence":0.99609375,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.08996869623661041},{"word":"seven","start":23.994999,"end":24.494999,"confidence":0.9914551,"punctuated_word":"seven.","sentiment":"neutral","sentiment_score":0.11889667063951492},{"word":"and","start":25.539999,"end":26.039999,"confidence":1.0,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.16714860498905182},{"word":"reason","start":26.26,"end":26.66,"confidence":0.80810547,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.16406753659248352},{"word":"we","start":26.66,"end":26.82,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.218025803565979},{"word":"called","start":26.82,"end":26.98,"confidence":0.63623047,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.2154659926891327},{"word":"you","start":26.98,"end":27.22,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2131146341562271},{"word":"because","start":27.22,"end":27.619999,"confidence":0.72265625,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.23558516800403595},{"word":"our","start":27.619999,"end":28.119999,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2953958809375763},{"word":"cto","start":28.259998,"end":28.759998,"confidence":0.9995117,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.3210848569869995},{"word":"would","start":28.82,"end":29.06,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.32466357946395874},{"word":"love","start":29.06,"end":29.3,"confidence":1.0,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.4701721668243408},{"word":"to","start":29.3,"end":29.46,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.39250290393829346},{"word":"have","start":29.46,"end":29.699999,"confidence":0.99902344,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.3434608280658722},{"word":"a","start":29.699999,"end":29.859999,"confidence":1.0,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3340528607368469},{"word":"quick","start":29.859999,"end":30.18,"confidence":1.0,"punctuated_word":"quick","sentiment":"positive","sentiment_score":0.3840281665325165},{"word":"demo","start":30.18,"end":30.66,"confidence":1.0,"punctuated_word":"demo","sentiment":"positive","sentiment_score":0.35336408019065857},{"word":"just","start":30.66,"end":30.9,"confidence":0.99121094,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3749100267887115},{"word":"to","start":30.9,"end":31.06,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.252585232257843},{"word":"introduce","start":31.06,"end":31.56,"confidence":0.9980469,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.22611065208911896},{"word":"about","start":31.619999,"end":31.939999,"confidence":0.9550781,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.2322407364845276},{"word":"our","start":31.939999,"end":32.1,"confidence":0.9951172,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.23807595670223236},{"word":"company","start":32.1,"end":32.6,"confidence":0.9550781,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.25170761346817017},{"word":"and","start":33.62,"end":33.72,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.1490141898393631},{"word":"now","start":33.72,"end":33.82,"confidence":0.9980469,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.13499437272548676},{"word":"we","start":33.82,"end":33.92,"confidence":0.9790039,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05580706894397736},{"word":"are","start":33.92,"end":34.02,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.13470499217510223},{"word":"oh","start":34.34,"end":34.84,"confidence":0.7519531,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.24282753467559817},{"word":"oh","start":37.390938,"end":37.890938,"confidence":0.7285156,"punctuated_word":"oh,","sentiment":"positive","sentiment_score":0.4519903063774109},{"word":"oh","start":39.07094,"end":39.230938,"confidence":0.7897949,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.24526427686214447},{"word":"i","start":39.230938,"end":39.550938,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.24991430342197415},{"word":"see","start":39.550938,"end":40.050938,"confidence":1.0,"punctuated_word":"see.","sentiment":"positive","sentiment_score":0.4505177140235901},{"word":"okay","start":40.43094,"end":40.93094,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.12160038203001022},{"word":"i'll","start":40.990936,"end":41.390938,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1182512491941452},{"word":"make","start":41.390938,"end":41.550938,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.1483505815267563},{"word":"a","start":41.550938,"end":41.710938,"confidence":0.96240234,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.14760030806064606},{"word":"note","start":41.710938,"end":41.950935,"confidence":1.0,"punctuated_word":"note","sentiment":"positive","sentiment_score":0.3727245330810547},{"word":"of","start":41.950935,"end":42.030937,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.2208680361509323},{"word":"it","start":42.030937,"end":42.350937,"confidence":0.9975586,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.22581970691680908},{"word":"thank","start":42.350937,"end":42.670937,"confidence":0.96533203,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.20245344936847687},{"word":"you","start":42.670937,"end":43.170937,"confidence":0.99560547,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.11167152971029282}],"paragraphs":{"transcript":"\nYes. Hi. Good morning. Brett, this is Mary, and I'm calling from Vigilance AI. I hope you're doing well.\n\nBrett, we are a cybersecurity company that helping small to medium size of business with an AI powered MDR platform that monitors, investigate, and response to threat 24 by seven. And reason we called you because our CTO would love to have a quick demo just to introduce about our company. And now we are oh, oh, oh, I see. Okay. I'll make a note of it.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.1267201453447342},{"text":"Hi.","start":2.8799999,"end":3.1999998,"sentiment":"positive","sentiment_score":0.3609695434570313},{"text":"Good morning.","start":3.1999998,"end":3.9399998,"sentiment":"positive","sentiment_score":0.5288913398981094},{"text":"Brett, this is Mary, and I'm calling from Vigilance AI.","start":4.7999997,"end":8.8,"sentiment":"neutral","sentiment_score":0.2926195293664932},{"text":"I hope you're doing well.","start":8.8,"end":10.179999,"sentiment":"positive","sentiment_score":0.5912222266197205}],"sentiment":"positive","sentiment_score":0.3909357260716589,"num_words":19,"start":2.56,"end":10.179999},{"sentences":[{"text":"Brett, we are a cybersecurity company that helping small to medium size of business with an AI powered MDR platform that monitors, investigate, and response to threat 24 by seven.","start":12.315,"end":24.494999,"sentiment":"neutral","sentiment_score":0.18925607477625211},{"text":"And reason we called you because our CTO would love to have a quick demo just to introduce about our company.","start":25.539999,"end":32.6,"sentiment":"neutral","sentiment_score":0.28608396578402745},{"text":"And now we are oh, oh, oh, I see.","start":33.62,"end":40.050938,"sentiment":"neutral","sentiment_score":0.2350038621160719},{"text":"Okay.","start":40.43094,"end":40.93094,"sentiment":"neutral","sentiment_score":0.12160038203001022},{"text":"I'll make a note of it.","start":40.990936,"end":42.350937,"sentiment":"neutral","sentiment_score":0.2056024024883906}],"sentiment":"neutral","sentiment_score":0.22620440419040508,"num_words":67,"start":12.315,"end":42.350937},{"sentences":[{"text":"Thank you.","start":42.350937,"end":43.170937,"sentiment":"neutral","sentiment_score":0.15706248953938484}],"sentiment":"neutral","sentiment_score":0.15706248953938484,"num_words":2,"start":42.350937,"end":43.170937}]}}]},{"alternatives":[{"transcript":"Brita. Yep. We're we're a cybersecurity company as well, so we're all good. Appreciate that, though. K. Thank you. No worries. Bye. Bye.","confidence":0.97835284,"words":[{"word":"brita","start":0.0,"end":0.5,"confidence":0.3112793,"punctuated_word":"Brita.","sentiment":"neutral","sentiment_score":0.03366449102759361},{"word":"yep","start":6.7425,"end":7.2425,"confidence":0.7297363,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.22760634124279025},{"word":"we're","start":33.82,"end":34.14,"confidence":0.9724121,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.1508173942565918},{"word":"we're","start":34.14,"end":34.46,"confidence":0.9904785,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.1672166883945465},{"word":"a","start":34.46,"end":34.62,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.20452281832695007},{"word":"cybersecurity","start":34.62,"end":35.12,"confidence":0.83984375,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.151068314909935},{"word":"company","start":35.260002,"end":35.66,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.19451679289340973},{"word":"as","start":35.66,"end":35.82,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.2035999596118927},{"word":"well","start":35.82,"end":36.22,"confidence":0.84814453,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.2223043143749237},{"word":"so","start":36.22,"end":36.72,"confidence":0.99609375,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.1808328628540039},{"word":"we're","start":37.1,"end":37.34,"confidence":0.9855957,"punctuated_word":"we're","sentiment":"positive","sentiment_score":0.3666656017303467},{"word":"all","start":37.34,"end":37.5,"confidence":0.99121094,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.3296775221824646},{"word":"good","start":37.5,"end":38.0,"confidence":0.9995117,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.4107784330844879},{"word":"appreciate","start":39.390877,"end":39.870876,"confidence":0.97835284,"punctuated_word":"Appreciate","sentiment":"positive","sentiment_score":0.4590728282928467},{"word":"that","start":39.870876,"end":40.110874,"confidence":0.7233887,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.21817612648010257},{"word":"though","start":40.110874,"end":40.610874,"confidence":0.8684082,"punctuated_word":"though.","sentiment":"neutral","sentiment_score":0.21632081270217896},{"word":"k","start":41.310875,"end":41.630875,"confidence":0.82177734,"punctuated_word":"K.","sentiment":"neutral","sentiment_score":0.10120992362499236},{"word":"thank","start":41.630875,"end":41.950874,"confidence":0.9941406,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.27808699011802673},{"word":"you","start":41.950874,"end":42.450874,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.35975199937820435},{"word":"no","start":42.670876,"end":42.830875,"confidence":0.55566406,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.17267756164073944},{"word":"worries","start":42.830875,"end":43.230873,"confidence":1.0,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.1294814646244049},{"word":"bye","start":43.230873,"end":43.470875,"confidence":0.9489746,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.11287900060415268},{"word":"bye","start":43.470875,"end":43.970875,"confidence":0.9316406,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.06729516386985779}],"paragraphs":{"transcript":"\nBrita. Yep. We're we're a cybersecurity company as well, so we're all good. Appreciate that, though. K.\n\nThank you. No worries. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Brita.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.03366449102759361},{"text":"Yep.","start":6.7425,"end":7.2425,"sentiment":"neutral","sentiment_score":0.22760634124279025},{"text":"We're we're a cybersecurity company as well, so we're all good.","start":33.82,"end":38.0,"sentiment":"neutral","sentiment_score":0.2347273366017775},{"text":"Appreciate that, though.","start":39.390877,"end":40.610874,"sentiment":"neutral","sentiment_score":0.29785658915837604},{"text":"K.","start":41.310875,"end":41.630875,"sentiment":"neutral","sentiment_score":0.10120992362499236}],"sentiment":"neutral","sentiment_score":0.2257677191758857,"num_words":17,"start":0.0,"end":41.630875},{"sentences":[{"text":"Thank you.","start":41.630875,"end":42.450874,"sentiment":"neutral","sentiment_score":0.31891949474811554},{"text":"No worries.","start":42.670876,"end":43.230873,"sentiment":"neutral","sentiment_score":0.15107951313257217},{"text":"Bye.","start":43.230873,"end":43.470875,"sentiment":"neutral","sentiment_score":0.11287900060415268},{"text":"Bye.","start":43.470875,"end":43.970875,"sentiment":"neutral","sentiment_score":0.06729516386985779}],"sentiment":"neutral","sentiment_score":0.18669536337256432,"num_words":6,"start":41.630875,"end":43.970875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Brita.\n\nChannel 0: Yes. Hi. Good morning. Brett, this is Mary, and I'm calling\n\nChannel 1: Yep.\n\nChannel 0: from Vigilance AI. I hope you're doing well. Brett, we are a cybersecurity company that helping small to medium size of business with an AI powered MDR platform that monitors, investigate, and response to threat 24 by seven. And reason we called you because our CTO would love to have a quick demo just to introduce about our company. And now\n\nChannel 1: We're\n\nChannel 0: we are\n\nChannel 1: we're\n\nChannel 0: oh,\n\nChannel 1: a cybersecurity company as well, so we're all\n\nChannel 0: oh,\n\nChannel 1: good.\n\nChannel 0: oh, I\n\nChannel 1: Appreciate\n\nChannel 0: see.\n\nChannel 1: that, though.\n\nChannel 0: Okay. I'll\n\nChannel 1: K.\n\nChannel 0: make a\n\nChannel 1: Thank\n\nChannel 0: note\n\nChannel 1: you.\n\nChannel 0: of it. Thank\n\nChannel 1: No\n\nChannel 0: you.\n\nChannel 1: worries. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Brita.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.03366449102759361}],"sentiment":"neutral","sentiment_score":0.03366449102759361,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Yes.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.1267201453447342},{"text":"Hi.","start":2.8799999,"end":3.1999998,"sentiment":"positive","sentiment_score":0.3609695434570313},{"text":"Good morning.","start":3.1999998,"end":3.9399998,"sentiment":"positive","sentiment_score":0.5288913398981094},{"text":"Brett, this is Mary, and I'm calling","start":4.7999997,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.2938322765486581}],"sentiment":"neutral","sentiment_score":0.3274816640398719,"channel":0,"num_words":11,"start":2.56,"end":6.7999997},{"sentences":[{"text":"Yep.","start":6.7425,"end":7.2425,"sentiment":"neutral","sentiment_score":0.22760634124279025}],"sentiment":"neutral","sentiment_score":0.22760634124279025,"channel":1,"num_words":1,"start":6.7425,"end":7.2425},{"sentences":[{"text":"from Vigilance AI.","start":6.7999997,"end":8.8,"sentiment":"neutral","sentiment_score":0.28978978594144184},{"text":"I hope you're doing well.","start":8.8,"end":10.179999,"sentiment":"positive","sentiment_score":0.5912222266197205},{"text":"Brett, we are a cybersecurity company that helping small to medium size of business with an AI powered MDR platform that monitors, investigate, and response to threat 24 by seven.","start":12.315,"end":24.494999,"sentiment":"neutral","sentiment_score":0.18925607477625211},{"text":"And reason we called you because our CTO would love to have a quick demo just to introduce about our company.","start":25.539999,"end":32.6,"sentiment":"neutral","sentiment_score":0.28608396578402745},{"text":"And now","start":33.62,"end":33.82,"sentiment":"neutral","sentiment_score":0.14200428128242493}],"sentiment":"neutral","sentiment_score":0.258933353741638,"channel":0,"num_words":61,"start":6.7999997,"end":33.82},{"sentences":[{"text":"We're","start":33.82,"end":34.14,"sentiment":"neutral","sentiment_score":0.1508173942565918}],"sentiment":"neutral","sentiment_score":0.1508173942565918,"channel":1,"num_words":1,"start":33.82,"end":34.14},{"sentences":[{"text":"we are","start":33.82,"end":34.02,"sentiment":"neutral","sentiment_score":0.0952560305595398}],"sentiment":"neutral","sentiment_score":0.0952560305595398,"channel":0,"num_words":2,"start":33.82,"end":34.02},{"sentences":[{"text":"we're","start":34.14,"end":34.46,"sentiment":"neutral","sentiment_score":0.1672166883945465}],"sentiment":"neutral","sentiment_score":0.1672166883945465,"channel":1,"num_words":1,"start":34.14,"end":34.46},{"sentences":[{"text":"oh,","start":34.34,"end":34.84,"sentiment":"neutral","sentiment_score":0.24282753467559817}],"sentiment":"neutral","sentiment_score":0.24282753467559817,"channel":0,"num_words":1,"start":34.34,"end":34.84},{"sentences":[{"text":"a cybersecurity company as well, so we're all","start":34.46,"end":37.5,"sentiment":"neutral","sentiment_score":0.2316485233604908}],"sentiment":"neutral","sentiment_score":0.2316485233604908,"channel":1,"num_words":8,"start":34.46,"end":37.5},{"sentences":[{"text":"oh,","start":37.390938,"end":37.890938,"sentiment":"positive","sentiment_score":0.4519903063774109}],"sentiment":"positive","sentiment_score":0.4519903063774109,"channel":0,"num_words":1,"start":37.390938,"end":37.890938},{"sentences":[{"text":"good.","start":37.5,"end":38.0,"sentiment":"positive","sentiment_score":0.4107784330844879}],"sentiment":"positive","sentiment_score":0.4107784330844879,"channel":1,"num_words":1,"start":37.5,"end":38.0},{"sentences":[{"text":"oh, I","start":39.07094,"end":39.550938,"sentiment":"neutral","sentiment_score":0.24758929014205933}],"sentiment":"neutral","sentiment_score":0.24758929014205933,"channel":0,"num_words":2,"start":39.07094,"end":39.550938},{"sentences":[{"text":"Appreciate","start":39.390877,"end":39.870876,"sentiment":"positive","sentiment_score":0.4590728282928467}],"sentiment":"positive","sentiment_score":0.4590728282928467,"channel":1,"num_words":1,"start":39.390877,"end":39.870876},{"sentences":[{"text":"see.","start":39.550938,"end":40.050938,"sentiment":"positive","sentiment_score":0.4505177140235901}],"sentiment":"positive","sentiment_score":0.4505177140235901,"channel":0,"num_words":1,"start":39.550938,"end":40.050938},{"sentences":[{"text":"that, though.","start":39.870876,"end":40.610874,"sentiment":"neutral","sentiment_score":0.21724846959114075}],"sentiment":"neutral","sentiment_score":0.21724846959114075,"channel":1,"num_words":2,"start":39.870876,"end":40.610874},{"sentences":[{"text":"Okay.","start":40.43094,"end":40.93094,"sentiment":"neutral","sentiment_score":0.12160038203001022},{"text":"I'll","start":40.990936,"end":41.390938,"sentiment":"neutral","sentiment_score":0.1182512491941452}],"sentiment":"neutral","sentiment_score":0.11992581561207771,"channel":0,"num_words":2,"start":40.43094,"end":41.390938},{"sentences":[{"text":"K.","start":41.310875,"end":41.630875,"sentiment":"neutral","sentiment_score":0.10120992362499236}],"sentiment":"neutral","sentiment_score":0.10120992362499236,"channel":1,"num_words":1,"start":41.310875,"end":41.630875},{"sentences":[{"text":"make a","start":41.390938,"end":41.710938,"sentiment":"neutral","sentiment_score":0.14797544479370117}],"sentiment":"neutral","sentiment_score":0.14797544479370117,"channel":0,"num_words":2,"start":41.390938,"end":41.710938},{"sentences":[{"text":"Thank","start":41.630875,"end":41.950874,"sentiment":"neutral","sentiment_score":0.27808699011802673}],"sentiment":"neutral","sentiment_score":0.27808699011802673,"channel":1,"num_words":1,"start":41.630875,"end":41.950874},{"sentences":[{"text":"note","start":41.710938,"end":41.950935,"sentiment":"positive","sentiment_score":0.3727245330810547}],"sentiment":"positive","sentiment_score":0.3727245330810547,"channel":0,"num_words":1,"start":41.710938,"end":41.950935},{"sentences":[{"text":"you.","start":41.950874,"end":42.450874,"sentiment":"positive","sentiment_score":0.35975199937820435}],"sentiment":"positive","sentiment_score":0.35975199937820435,"channel":1,"num_words":1,"start":41.950874,"end":42.450874},{"sentences":[{"text":"of it.","start":41.950935,"end":42.350937,"sentiment":"neutral","sentiment_score":0.2233438715338707},{"text":"Thank","start":42.350937,"end":42.670937,"sentiment":"neutral","sentiment_score":0.20245344936847687}],"sentiment":"neutral","sentiment_score":0.2163803974787394,"channel":0,"num_words":3,"start":41.950935,"end":42.670937},{"sentences":[{"text":"No","start":42.670876,"end":42.830875,"sentiment":"neutral","sentiment_score":0.17267756164073944}],"sentiment":"neutral","sentiment_score":0.17267756164073944,"channel":1,"num_words":1,"start":42.670876,"end":42.830875},{"sentences":[{"text":"you.","start":42.670937,"end":43.170937,"sentiment":"neutral","sentiment_score":0.11167152971029282}],"sentiment":"neutral","sentiment_score":0.11167152971029282,"channel":0,"num_words":1,"start":42.670937,"end":43.170937},{"sentences":[{"text":"worries.","start":42.830875,"end":43.230873,"sentiment":"neutral","sentiment_score":0.1294814646244049},{"text":"Bye.","start":43.230873,"end":43.470875,"sentiment":"neutral","sentiment_score":0.11287900060415268},{"text":"Bye.","start":43.470875,"end":43.970875,"sentiment":"neutral","sentiment_score":0.06729516386985779}],"sentiment":"neutral","sentiment_score":0.10321854303280513,"channel":1,"num_words":3,"start":42.830875,"end":43.970875}]},"summary":{"result":"success","short":"A representative from an AI company called Yep. from K. They offer a cybersecurity company and are interested in a demo to introduce their product. The call ends with the representative thanking the customer and saying goodbye."},"intents":{"segments":[{"text":"And reason we called you because our CTO would love to have a quick demo just to introduce about our company.","start_word":51,"end_word":71,"intents":[{"intent":"Introduce company","confidence_score":0.4492952}]},{"text":"oh, I Appreciate see. that, though. Okay.","start_word":89,"end_word":95,"intents":[{"intent":"Confirm presence","confidence_score":0.00013161248}]},{"text":"make a Thank note you. of it. Thank No you. worries.","start_word":98,"end_word":108,"intents":[{"intent":"Call speaker 1, Express gratitude","confidence_score":1.4919766e-7}]},{"text":"worries. Bye. Bye.","start_word":108,"end_word":110,"intents":[{"intent":"Confirm understanding","confidence_score":0.04965019}]}]},"sentiments":{"segments":[{"text":"Brita. Yes.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.0708867534995079},{"text":"Hi. Good morning.","start_word":2,"end_word":4,"sentiment":"positive","sentiment_score":0.4530831277370453},{"text":"Brett, this is Mary, and I'm calling Yep. from Vigilance AI.","start_word":5,"end_word":15,"sentiment":"neutral","sentiment_score":0.2791915833950043},{"text":"I hope you're doing well.","start_word":16,"end_word":20,"sentiment":"positive","sentiment_score":0.588611364364624},{"text":"Brett, we are a cybersecurity company that helping small to medium size of business with an AI powered MDR platform that monitors, investigate, and response to threat 24 by seven. And reason we called you because our CTO would love to have a quick demo just to introduce about our company. And now we We're are we're oh, a cybersecurity company as well, so we're all oh, good.","start_word":21,"end_word":88,"sentiment":"neutral","sentiment_score":0.23505277931690216},{"text":"oh, I Appreciate see.","start_word":89,"end_word":92,"sentiment":"positive","sentiment_score":0.350922554731369},{"text":"that, though. Okay. I'll K. make a Thank note you. of it. Thank No you. worries. Bye. Bye.","start_word":93,"end_word":110,"sentiment":"neutral","sentiment_score":0.17037074267864227}],"average":{"sentiment":"neutral","sentiment_score":0.25232148444515534}}}}