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Wonderful. How was your break? Right? I hope all good. Yes? Good. Just a holiday kind of thing or something? Your health all good, Manjos? Good. Good. Good. Good. Oh, you were on annual leave. Yes. I remember your annual out of office. You know? I I do remember now. Yes. Yes. Yes. Yes. Yes. Oh, yes. How... Where did you go? What did you do? Did you travel, or were you in town, or what did you do? Man, that's the best part. Yeah. Which country did you visit? Beautiful. Yeah. Oh, wow. Man, you lived the life for few weeks. You are living a beautiful life. Yes. Yes. I think that is why we call them holidays. You know, it's not forever. Yeah. I wonder where would people who live in that part of the world go for holidays. Yeah. Yeah. You're already in such a beautiful place. But... Yeah. But Australia is beautiful, man. I love Australia. It is just... Yeah. Yeah. I think that's called education and awareness. You know? Yeah. I think Gold Coast, Sunshine Coast, you know, that part of the world, just so beautiful, Manu. Yeah. Yeah. So now you're back at the trenches, back at work, just settling in our Manus. Wow. Wow. Wow. Yes. Yes. Yes. Oh my god. And you you don't own a lean main team there. Yeah? Like, last time I remember, I think. Yeah, you got you got a small lean team there. Yeah? Yes. I remember. Yeah. I'm like, how do you do all that heavy lifting, man, and especially supporting all that stuff? Yeah. So what happens when you go on holidays? What happens? Yeah. Yeah. Yeah. Yeah. Wow. Wow. Yeah. Yeah. I think you are still with that hype... HyperX or something, your MSP. Yeah? Yeah. From memory, I remember. Yeah. You're telling me about it. And they look after all the licensing and all that jazz. Yeah. Yep. Yeah. That's good. Cool. Hey. The the reason for my call, to be honest, Manu, was I was just calling to touch base. Remember the last conversation which we had in regards to that contract management and reconciliation piece? And I think there was yeah. Yes. I think the most important... What I took from that call was that excise tax liability, you know, the one where we were talking about the AI agents with Dharam and Scott and Suvi. Yeah? Cool. We have been working with few other organizations as well, and I think most of the organizations always recommend that high contract management is a piece which has the fastest ROI on it because, you know, you can identify revenue leakage. You can renegotiate your contracts better. The obligations are much more cleaner. You know? It just gives you that transparency. You know? Perfect. That... I... That we have gone through the contract management quick demo. I can more than happy to create a POC for you, proof of concept for you. Is that something you would be curious to know more about, Manoj? Yep. Yes. Yes. Yes. And to be very honest, when we pitch for this piece of contract management, it usually does not get great leverage when it goes through IT. Right? Because IT says, hey. Finance wants it and, you know, then finance. So, yes, we recommend getting a finance person involved. You know? And when we get them involved, either a, we can do a quick demo with them once again just to show them the contract management piece. So once the... I'm I'm just giving you the stages in the flow of the life cycle. Is once they see the quick demo of the contract management, then what we say is that you give us a sample contract, and then we'll create a proof of concept for you, a POC. Right? So get the finance person in, show them the product, get them the curiosity, get them how how long... You know, how it's... How it all pieces together, and then get some contracts from them, and then create a POC, proof of concept. And then the finance team itself, they put the business case and get the approval. IT doesn't have to do anything. Because as IT, what we have done is we said, hey, man. You have been talking about contract management. I have a solution in place. Have a look at the solution in place. You want the solution, you bring the budget for it. You know? Yeah. Because as as Manuos, as the IT manager, he heard about a problem. He did something about the problem. He said, yep. I heard about your problem. This is a solution. If you want the solution, please get the business case for the budget as well. I'll get the solution implemented. Yeah. Who would be the right finance person in your team to type for this call? What's that? Is it a he or a she? Man, finance managers are all the she. I have seen this. Yeah? The ladies are always smarter with numbers. Yeah. Yeah. Yes. Predominantly. Yes. Yes. What... What's her name, Manus? Emma Jones. So Emma Jones is the lady who is the finance manager who works with the numbers, and she would be the right person for us to just do a quick demo. Hey, Emma. This is a product. It does contract manage... You have been talking about contract management. I've got this vendor who has got a product who talks about contract management. I have seen the product, decent product, decent vendor. What are your thoughts? You know? I think... And then once she sees it, then we can see the mileage in the product, and then we can take it one step at a time. Yeah? Doing a problem. Perfect. Are you alright for me to touch base with you or you will email Emma and cc me so that I can just be in the loop? Or what do we do next to make sure Emma is in the call? Yes. Yes. Yep. And then... Yeah. If you can just cc me, I'm in the loop, and then, you know, at least I can if I need to nudge you or anything, I can, you know, quickly give you a call and say, hey, Manoj. Quick nudge. You know? Or else I don't want to be a pain. You know, Manoj. Perfect. Alright, Manoj. It has been wonderful. You know, it made... I I hope it made sense, Manuj. You know, this journey has to go through them. You know? Yeah. Perfect. And, man, you need to go again on a holiday, not in twelve months, probably in ten months this time. Yeah? Perfect. I know. The plan the plan is the temple of jobs. The temp... The... No. No. No. Not temperature change. The airplane is the temple of germs. You get sick very easily by the airplane. You know? Yeah. So I think... Yeah. Definitely. Alright. Ginger and hot water, my friend. Ginger and hot water. Yeah? Alright, man. I'll speak to you soon, man. Yes. Thanks, man. Ciao ciao. 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day. Good day. Good day, Manos. How are you? Manos, mate.\n\nLong time no chitchat. My name is Rahul calling from TechnoONE, mate. I'm good, man. I'm good. Oh, wonderful.\n\nI... Wonderful, mate. Wonderful. How was your break? Right?\n\nI hope all good. Yes? Good. Just a holiday kind of thing or something? Your health all good, Manjos?\n\nGood. Good. Good. Good. Oh, you were on annual leave.\n\nYes. I remember your annual out of office. You know? I I do remember now. Yes.\n\nYes. Yes. Yes. Yes. Oh, yes.\n\nHow... Where did you go? What did you do? Did you travel, or were you in town, or what did you do? Man, that's the best part.\n\nYeah. Which country did you visit? Beautiful. Yeah. Oh, wow.\n\nMan, you lived the life for few weeks. You are living a beautiful life. Yes. Yes. I think that is why we call them holidays.\n\nYou know, it's not forever. Yeah. I wonder where would people who live in that part of the world go for holidays. Yeah. Yeah.\n\nYou're already in such a beautiful place. But... Yeah. But Australia is beautiful, man. I love Australia.\n\nIt is just... Yeah. Yeah. I think that's called education and awareness. You know?\n\nYeah. I think Gold Coast, Sunshine Coast, you know, that part of the world, just so beautiful, Manu. Yeah. Yeah. So now you're back at the trenches, back at work, just settling in our Manus.\n\nWow. Wow. Wow. Yes. Yes.\n\nYes. Oh my god. And you you don't own a lean main team there. Yeah? Like, last time I remember, I think.\n\nYeah, you got you got a small lean team there. Yeah? Yes. I remember. Yeah.\n\nI'm like, how do you do all that heavy lifting, man, and especially supporting all that stuff? Yeah. So what happens when you go on holidays? What happens? Yeah.\n\nYeah. Yeah. Yeah. Wow. Wow.\n\nYeah. Yeah. I think you are still with that hype... HyperX or something, your MSP. Yeah?\n\nYeah. From memory, I remember. Yeah. You're telling me about it. And they look after all the licensing and all that jazz.\n\nYeah. Yep. Yeah. That's good. Cool.\n\nHey. The the reason for my call, to be honest, Manu, was I was just calling to touch base. Remember the last conversation which we had in regards to that contract management and reconciliation piece? And I think there was yeah. Yes.\n\nI think the most important... What I took from that call was that excise tax liability, you know, the one where we were talking about the AI agents with Dharam and Scott and Suvi. Yeah? Cool. We have been working with few other organizations as well, and I think most of the organizations always recommend that high contract management is a piece which has the fastest ROI on it because, you know, you can identify revenue leakage.\n\nYou can renegotiate your contracts better. The obligations are much more cleaner. You know? It just gives you that transparency. You know?\n\nPerfect. That... I... That we have gone through the contract management quick demo. I can more than happy to create a POC for you, proof of concept for you.\n\nIs that something you would be curious to know more about, Manoj? Yep. Yes. Yes. Yes.\n\nAnd to be very honest, when we pitch for this piece of contract management, it usually does not get great leverage when it goes through IT. Right? Because IT says, hey. Finance wants it and, you know, then finance. So, yes, we recommend getting a finance person involved.\n\nYou know? And when we get them involved, either a, we can do a quick demo with them once again just to show them the contract management piece. So once the... I'm I'm just giving you the stages in the flow of the life cycle. Is once they see the quick demo of the contract management, then what we say is that you give us a sample contract, and then we'll create a proof of concept for you, a POC.\n\nRight? So get the finance person in, show them the product, get them the curiosity, get them how how long... You know, how it's... How it all pieces together, and then get some contracts from them, and then create a POC, proof of concept. And then the finance team itself, they put the business case and get the approval.\n\nIT doesn't have to do anything. Because as IT, what we have done is we said, hey, man. You have been talking about contract management. I have a solution in place. Have a look at the solution in place.\n\nYou want the solution, you bring the budget for it. You know? Yeah. Because as as Manuos, as the IT manager, he heard about a problem. He did something about the problem.\n\nHe said, yep. I heard about your problem. This is a solution. If you want the solution, please get the business case for the budget as well. I'll get the solution implemented.\n\nYeah. Who would be the right finance person in your team to type for this call? What's that? Is it a he or a she? Man, finance managers are all the she.\n\nI have seen this. Yeah? The ladies are always smarter with numbers. Yeah. Yeah.\n\nYes. Predominantly. Yes. Yes. What...\n\nWhat's her name, Manus? Emma Jones. So Emma Jones is the lady who is the finance manager who works with the numbers, and she would be the right person for us to just do a quick demo. Hey, Emma. This is a product.\n\nIt does contract manage... You have been talking about contract management. I've got this vendor who has got a product who talks about contract management. I have seen the product, decent product, decent vendor. What are your thoughts?\n\nYou know? I think... And then once she sees it, then we can see the mileage in the product, and then we can take it one step at a time. Yeah? Doing a problem.\n\nPerfect. Are you alright for me to touch base with you or you will email Emma and cc me so that I can just be in the loop? Or what do we do next to make sure Emma is in the call? Yes. Yes.\n\nYep. And then... Yeah. If you can just cc me, I'm in the loop, and then, you know, at least I can if I need to nudge you or anything, I can, you know, quickly give you a call and say, hey, Manoj. Quick nudge.\n\nYou know? Or else I don't want to be a pain. You know, Manoj. Perfect. Alright, Manoj.\n\nIt has been wonderful. You know, it made... I I hope it made sense, Manuj. You know, this journey has to go through them. You know?\n\nYeah. Perfect. And, man, you need to go again on a holiday, not in twelve months, probably in ten months this time. Yeah? Perfect.\n\nI know. The plan the plan is the temple of jobs. The temp... The... No.\n\nNo. No. Not temperature change. The airplane is the temple of germs. You get sick very easily by the airplane.\n\nYou know? Yeah. So I think... Yeah. Definitely.\n\nAlright. Ginger and hot water, my friend. Ginger and hot water. Yeah? Alright, man.\n\nI'll speak to you soon, man. Yes. Thanks, man. Ciao ciao. Bye.","paragraphs":[{"sentences":[{"text":"Good day.","start":3.4399998,"end":3.9199998,"sentiment":"positive","sentiment_score":0.3710117042064667},{"text":"Good day.","start":3.9199998,"end":4.08,"sentiment":"positive","sentiment_score":0.4465906023979187},{"text":"Good day, Manos.","start":4.08,"end":5.06,"sentiment":"positive","sentiment_score":0.47484756509462994},{"text":"How are you?","start":5.52,"end":6.5,"sentiment":"positive","sentiment_score":0.34562116861343384},{"text":"Manos, mate.","start":9.04,"end":9.92,"sentiment":"neutral","sentiment_score":0.14955834299325943}],"sentiment":"positive","sentiment_score":0.3663106250266234,"num_words":12,"start":3.4399998,"end":9.92},{"sentences":[{"text":"Long time no chitchat.","start":9.92,"end":11.139999,"sentiment":"neutral","sentiment_score":0.008712382055819035},{"text":"My name is Rahul calling from TechnoONE, mate.","start":11.2,"end":13.86,"sentiment":"neutral","sentiment_score":0.04129421105608344},{"text":"I'm good, 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Manjos?","start":32.86,"end":34.56,"sentiment":"neutral","sentiment_score":0.2573402106761932}],"sentiment":"neutral","sentiment_score":0.15153772354518114,"num_words":19,"start":24.125,"end":34.56},{"sentences":[{"text":"Good.","start":36.86,"end":37.26,"sentiment":"positive","sentiment_score":0.34355252981185913},{"text":"Good.","start":37.26,"end":37.5,"sentiment":"positive","sentiment_score":0.36737558245658875},{"text":"Good.","start":37.5,"end":37.739998,"sentiment":"positive","sentiment_score":0.34937766194343567},{"text":"Good.","start":37.739998,"end":37.9,"sentiment":"neutral","sentiment_score":0.22951814532279968},{"text":"Oh, you were on annual leave.","start":37.9,"end":39.18,"sentiment":"neutral","sentiment_score":0.03750762157142162}],"sentiment":"neutral","sentiment_score":0.1514869648963213,"num_words":10,"start":36.86,"end":39.18},{"sentences":[{"text":"Yes.","start":39.18,"end":39.42,"sentiment":"neutral","sentiment_score":0.0270690880715847},{"text":"I remember your 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part.","start":52.725,"end":54.105,"sentiment":"neutral","sentiment_score":0.08842450678348542}],"sentiment":"neutral","sentiment_score":0.030447774118295422,"num_words":27,"start":45.765,"end":54.105},{"sentences":[{"text":"Yeah.","start":55.045,"end":55.545,"sentiment":"neutral","sentiment_score":0.034341730177402496},{"text":"Which country did you visit?","start":55.685,"end":57.15,"sentiment":"neutral","sentiment_score":0.028268814831972123},{"text":"Beautiful.","start":62.190002,"end":62.690002,"sentiment":"neutral","sentiment_score":0.15194256603717804},{"text":"Yeah.","start":62.83,"end":63.33,"sentiment":"neutral","sentiment_score":0.05516328662633896},{"text":"Oh, wow.","start":66.11,"end":67.01,"sentiment":"neutral","sentiment_score":0.08296643570065498}],"sentiment":"neutral","sentiment_score":0.05487245284020901,"num_words":10,"start":55.045,"end":67.01},{"sentences":[{"text":"Man, you lived the life for few 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my god.","start":150.20999,"end":151.01,"sentiment":"neutral","sentiment_score":-0.12272186080614726},{"text":"And you you don't own a lean main team there.","start":151.01,"end":153.89,"sentiment":"neutral","sentiment_score":-0.07464125156402587},{"text":"Yeah?","start":153.89,"end":154.12999,"sentiment":"neutral","sentiment_score":-0.03387489169836044},{"text":"Like, last time I remember, I think.","start":154.12999,"end":155.655,"sentiment":"neutral","sentiment_score":-0.02202349714934826}],"sentiment":"neutral","sentiment_score":-0.05970851188017563,"num_words":22,"start":148.69,"end":155.655},{"sentences":[{"text":"Yeah, you got you got a small lean team there.","start":155.815,"end":158.375,"sentiment":"neutral","sentiment_score":-0.002960062585771084},{"text":"Yeah?","start":158.375,"end":158.875,"sentiment":"neutral","sentiment_score":-0.001889403909444809},{"text":"Yes.","start":160.615,"end":160.935,"sentiment":"neutral","sentiment_score":0.005384533666074276},{"text":"I 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either a, we can do a quick demo with them once again just to show them the contract management piece.","start":330.30002,"end":338.0,"sentiment":"neutral","sentiment_score":0.04518151627137111},{"text":"So once the...","start":338.30002,"end":339.82,"sentiment":"neutral","sentiment_score":0.042360078543424606},{"text":"I'm I'm just giving you the stages in the flow of the life cycle.","start":339.82,"end":344.08002,"sentiment":"neutral","sentiment_score":0.11268277785607747},{"text":"Is once they see the quick demo of the contract management, then what we say is that you give us a sample contract, and then we'll create a proof of concept for you, a POC.","start":344.48502,"end":355.225,"sentiment":"neutral","sentiment_score":0.09915703268987792}],"sentiment":"neutral","sentiment_score":0.07923510991968215,"num_words":80,"start":329.245,"end":355.225},{"sentences":[{"text":"Right?","start":355.765,"end":356.005,"sentiment":"neutral","sentiment_score":0.0690077543258667},{"text":"So get the finance person in, show them the product, get them the curiosity, get them how how long...","start":356.005,"end":360.93,"sentiment":"neutral","sentiment_score":0.06430100737825821},{"text":"You know, how it's...","start":360.93,"end":361.91,"sentiment":"neutral","sentiment_score":0.006367438472807407},{"text":"How it all pieces together, and then get some contracts from them, and then create a POC, proof of concept.","start":362.13,"end":368.07,"sentiment":"neutral","sentiment_score":0.0799111757427454},{"text":"And then the finance team itself, they put the business case and get the approval.","start":368.21002,"end":371.97,"sentiment":"neutral","sentiment_score":0.10207136074701945}],"sentiment":"neutral","sentiment_score":0.07534729787227461,"num_words":59,"start":355.765,"end":371.97},{"sentences":[{"text":"IT doesn't have to do anything.","start":371.97,"end":374.885,"sentiment":"neutral","sentiment_score":0.0335567065825065},{"text":"Because as IT, what we have done is we 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know?","start":385.765,"end":386.425,"sentiment":"neutral","sentiment_score":0.15422381460666656},{"text":"Yeah.","start":386.645,"end":386.965,"sentiment":"neutral","sentiment_score":0.04362769424915314},{"text":"Because as as Manuos, as the IT manager, he heard about a problem.","start":386.965,"end":391.72,"sentiment":"neutral","sentiment_score":-0.009052206690494832},{"text":"He did something about the problem.","start":391.86,"end":393.38,"sentiment":"neutral","sentiment_score":-0.028285608782122534}],"sentiment":"neutral","sentiment_score":0.03711180717800744,"num_words":32,"start":381.605,"end":393.38},{"sentences":[{"text":"He said, yep.","start":393.38,"end":393.86,"sentiment":"neutral","sentiment_score":0.06366676713029544},{"text":"I heard about your problem.","start":393.86,"end":394.9,"sentiment":"neutral","sentiment_score":0.08634317517280579},{"text":"This is a solution.","start":394.9,"end":395.8,"sentiment":"positive","sentiment_score":0.42038556933403015},{"text":"If you want the solution, please get the business case for the budget as well.","start":395.86,"end":399.38,"sentiment":"neutral","sentiment_score":0.32114077707131705},{"text":"I'll get the solution implemented.","start":399.38,"end":400.76,"sentiment":"positive","sentiment_score":0.37996684908866885}],"sentiment":"neutral","sentiment_score":0.28191263612825423,"num_words":32,"start":393.38,"end":400.76},{"sentences":[{"text":"Yeah.","start":403.06,"end":403.545,"sentiment":"neutral","sentiment_score":0.09145741909742355},{"text":"Who would be the right finance person in your team to type for this call?","start":403.625,"end":407.24503,"sentiment":"neutral","sentiment_score":0.06036738753318786},{"text":"What's that?","start":421.48,"end":421.96002,"sentiment":"neutral","sentiment_score":-0.03464130498468876},{"text":"Is it a he or a she?","start":421.96002,"end":423.26,"sentiment":"neutral","sentiment_score":-0.040182873606681824},{"text":"Man, finance managers are all the 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her name, Manus?","start":435.965,"end":437.185,"sentiment":"neutral","sentiment_score":0.019174759509041905},{"text":"Emma Jones.","start":439.965,"end":440.525,"sentiment":"neutral","sentiment_score":0.01992182433605194},{"text":"So Emma Jones is the lady who is the finance manager who works with the numbers, and she would be the right person for us to just do a quick demo.","start":440.525,"end":448.47,"sentiment":"neutral","sentiment_score":0.10392441588544077},{"text":"Hey, Emma.","start":448.53,"end":449.09,"sentiment":"neutral","sentiment_score":0.04255744442343712},{"text":"This is a product.","start":449.09,"end":449.81,"sentiment":"neutral","sentiment_score":0.038031910080462694}],"sentiment":"neutral","sentiment_score":0.08314981647268978,"num_words":43,"start":435.965,"end":449.81},{"sentences":[{"text":"It does contract manage...","start":449.81,"end":450.85,"sentiment":"neutral","sentiment_score":0.02070895303040743},{"text":"You have been talking about contract 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Manoj.","start":496.285,"end":504.24002,"sentiment":"neutral","sentiment_score":0.07733492706066523},{"text":"Quick nudge.","start":504.30002,"end":504.78,"sentiment":"neutral","sentiment_score":0.05382772535085678}],"sentiment":"neutral","sentiment_score":0.07144523211237457,"num_words":45,"start":494.365,"end":504.78},{"sentences":[{"text":"You know?","start":504.78,"end":505.1,"sentiment":"neutral","sentiment_score":-0.0037862425670027733},{"text":"Or else I don't want to be a pain.","start":505.1,"end":506.14,"sentiment":"neutral","sentiment_score":-0.13087306916713715},{"text":"You know, Manoj.","start":506.14,"end":506.96002,"sentiment":"neutral","sentiment_score":0.015995290130376816},{"text":"Perfect.","start":509.5,"end":510.0,"sentiment":"positive","sentiment_score":0.4398033618927002},{"text":"Alright, 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Speaking. Yeah. I'm good. Thank you. Hi, Rahul. Sorry, mate. I've been I've been away for about five weeks, so that's probably why I haven't talked to. Yeah. Yeah. Good. Good. Yeah. Yeah. That was good. Yeah. Just the holiday. Just the holiday. Nothing else. Yeah. It's fine. No problem at all. Yeah. Yeah. Yeah. Just, yeah, just go with some friends overseas. Did a bit of sightseeing. Yep. Well, I got a Polish friend, so we went to Poland and then worked our way back down to Greece in the Med. Oh, yeah. Lovely. But it's only a few weeks. We come home, and it all starts again. Exactly right. Yeah. That's a good question. I don't know. I didn't really ask anybody where they go. Yeah. They certainly don't wanna come to Australia. They're all worried about all the terrible things we have here, like sharks and snakes and spiders and... Yep. Nobody wants to come here. I know, but people think it's a dangerous place. They don't wanna come here. Anyway... Yeah. Yeah. Yeah. Beautiful. Yep. Lovely. A lot going on, man. So there's a... There is hell a lot going on at the moment. So it's a it's a lot there's a lot to take back in, so I gotta work my way back in. It's only been back a week, so it's... Yeah. Yeah. Me. That's small and linked. I don't know. That's why I need holiday occasionally. Well, major things like projects sort of get put on hold and what we can do gets done by our support... Third party support staff and what can't be done, I'll do remotely if I have to. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Pretty much. Yes. I do sort of have a a memory of that. Yes. Yeah. I mean, look, contract management is certainly something that the business has had an eye on for a while, but we haven't really done anything about it. Still done pretty manually. Yeah. Yeah. Yeah. Yeah. I understand. Well, I guess the people who would be involved in that would not be me, but mostly our procurement people. They're the ones that manage 9090% of our contracts. Mhmm. Yes. Mhmm. Sure. Yeah. Yeah. Yeah. Good idea. Yeah. Yeah. Sure. Yep. Yep. Yep. No. That's a fair point fair point. I guess, a good question. Probably probably our finance manager, but she's away on leave this week, but she should be back next week. She she... Yeah. Not always, but... Yeah. Always. Not always, but, yes, mostly. Emma Jones. Okay. Yeah. I don't see that being a problem. Yeah. I can do that. I can give her a... Like I said, she's not here this week. She's on leave, but I can send her an email. I can cc you. Yeah. Okay. Sure. No. I understand. Yep. Okay. Yeah. Yeah. Yeah. That makes sense. Yep. Yep. Oh, no. No. No. I just... Sorry. I've got a bit of a bit of a sore throat coming back. But, anyway, that's what happens when you come back on a plane and you get caught up. Anyway... Yep. Plane's not good. Yeah. Yeah. Yeah. Temperature change. Yeah. Yeah. That's true. That's true. Yeah. Yeah. Yep. Anyway, Okay. Okay. Thank you. No worries. 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Speaking. Yeah. I'm good. Thank you.\n\nHi, Rahul. Sorry, mate. I've been I've been away for about five weeks, so that's probably why I haven't talked to. Yeah. Yeah.\n\nGood. Good. Yeah. Yeah. That was good.\n\nYeah. Just the holiday. Just the holiday. Nothing else. Yeah.\n\nIt's fine. No problem at all. Yeah. Yeah. Yeah.\n\nJust, yeah, just go with some friends overseas. Did a bit of sightseeing. Yep. Well, I got a Polish friend, so we went to Poland and then worked our way back down to Greece in the Med. Oh, yeah.\n\nLovely. But it's only a few weeks. We come home, and it all starts again. Exactly right. Yeah.\n\nThat's a good question. I don't know. I didn't really ask anybody where they go. Yeah. They certainly don't wanna come to Australia.\n\nThey're all worried about all the terrible things we have here, like sharks and snakes and spiders and... Yep. Nobody wants to come here. I know, but people think it's a dangerous place. They don't wanna come here.\n\nAnyway... Yeah. Yeah. Yeah. Beautiful.\n\nYep. Lovely. A lot going on, man. So there's a... There is hell a lot going on at the moment.\n\nSo it's a it's a lot there's a lot to take back in, so I gotta work my way back in. It's only been back a week, so it's... Yeah. Yeah. Me.\n\nThat's small and linked. I don't know. That's why I need holiday occasionally. Well, major things like projects sort of get put on hold and what we can do gets done by our support... Third party support staff and what can't be done, I'll do remotely if I have to.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Pretty much. Yes. I do sort of have a a memory of that. Yes.\n\nYeah. I mean, look, contract management is certainly something that the business has had an eye on for a while, but we haven't really done anything about it. Still done pretty manually. Yeah. Yeah.\n\nYeah. Yeah. I understand. Well, I guess the people who would be involved in that would not be me, but mostly our procurement people. They're the ones that manage 9090% of our contracts.\n\nMhmm. Yes. Mhmm. Sure. Yeah.\n\nYeah. Yeah. Good idea. Yeah. Yeah.\n\nSure. Yep. Yep. Yep. No.\n\nThat's a fair point fair point. I guess, a good question. Probably probably our finance manager, but she's away on leave this week, but she should be back next week. She she... Yeah.\n\nNot always, but... Yeah. Always. Not always, but, yes, mostly. Emma Jones.\n\nOkay. Yeah. I don't see that being a problem. Yeah. I can do that.\n\nI can give her a... Like I said, she's not here this week. She's on leave, but I can send her an email. I can cc you. Yeah.\n\nOkay. Sure. No. I understand. Yep.\n\nOkay. Yeah. Yeah. Yeah. That makes sense.\n\nYep. Yep. Oh, no. No. No.\n\nI just... Sorry. I've got a bit of a bit of a sore throat coming back. But, anyway, that's what happens when you come back on a plane and you get caught up. Anyway...\n\nYep. Plane's not good. Yeah. Yeah. Yeah.\n\nTemperature change. Yeah. Yeah. That's true. That's true.\n\nYeah. Yeah. Yep. Anyway, Okay. Okay.\n\nThank you. No worries. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.36,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.05271831527352333},{"text":"Speaking.","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.08809241652488708},{"text":"Yeah.","start":6.96,"end":7.2,"sentiment":"positive","sentiment_score":0.3931773900985718},{"text":"I'm good.","start":7.2,"end":7.52,"sentiment":"positive","sentiment_score":0.5899040699005127},{"text":"Thank you.","start":7.52,"end":8.26,"sentiment":"positive","sentiment_score":0.6477333903312683}],"sentiment":"positive","sentiment_score":0.4298947203372206,"num_words":7,"start":1.36,"end":8.26},{"sentences":[{"text":"Hi, Rahul.","start":14.32,"end":15.059999,"sentiment":"neutral","sentiment_score":0.01646355865523219},{"text":"Sorry, mate.","start":16.055,"end":16.455,"sentiment":"neutral","sentiment_score":-0.07268349826335907},{"text":"I've been I've been away for about five weeks, so that's probably why I haven't talked 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Australia.","start":97.979996,"end":99.58,"sentiment":"neutral","sentiment_score":-0.3267491204398019}],"sentiment":"neutral","sentiment_score":-0.07796414439444957,"num_words":23,"start":90.7,"end":99.58},{"sentences":[{"text":"They're all worried about all the terrible things we have here, like sharks and snakes and spiders and...","start":99.58,"end":105.235,"sentiment":"negative","sentiment_score":-0.39265859458181596},{"text":"Yep.","start":105.775,"end":106.275,"sentiment":"neutral","sentiment_score":-0.14968055486679077},{"text":"Nobody wants to come here.","start":106.415,"end":108.355,"sentiment":"neutral","sentiment_score":-0.2483530730009079},{"text":"I know, but people think it's a dangerous place.","start":111.215,"end":113.775,"sentiment":"neutral","sentiment_score":-0.20901935568286312},{"text":"They don't wanna come 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lot going on, man.","start":130.875,"end":135.915,"sentiment":"neutral","sentiment_score":-0.011764945834875107},{"text":"So there's a...","start":135.915,"end":137.89499,"sentiment":"neutral","sentiment_score":-0.01572574271510045},{"text":"There is hell a lot going on at the moment.","start":137.915,"end":139.995,"sentiment":"neutral","sentiment_score":-0.095960583537817}],"sentiment":"neutral","sentiment_score":-0.029086147574707864,"num_words":20,"start":125.82,"end":139.995},{"sentences":[{"text":"So it's a it's a lot there's a lot to take back in, so I gotta work my way back in.","start":139.995,"end":147.29,"sentiment":"neutral","sentiment_score":-0.04789049557543227},{"text":"It's only been back a week, so it's...","start":148.07,"end":151.93,"sentiment":"neutral","sentiment_score":-0.028827205998823047},{"text":"Yeah.","start":158.71,"end":158.95,"sentiment":"neutral","sentiment_score":-0.007580856792628765},{"text":"Yeah.","start":158.95,"end":159.27,"sentiment":"neutral","sentiment_score":-0.003472866490483284},{"text":"Me.","start":159.27,"end":159.77,"sentiment":"neutral","sentiment_score":-0.000880412757396698}],"sentiment":"neutral","sentiment_score":-0.039007880972349085,"num_words":32,"start":139.995,"end":159.77},{"sentences":[{"text":"That's small and linked.","start":160.615,"end":161.91501,"sentiment":"neutral","sentiment_score":-0.015130934305489063},{"text":"I don't know.","start":165.895,"end":166.535,"sentiment":"neutral","sentiment_score":-0.11410927772521973},{"text":"That's why I need holiday occasionally.","start":166.535,"end":168.155,"sentiment":"neutral","sentiment_score":-0.05598018504679203},{"text":"Well, major things like projects sort of get put on hold and what we can do gets done by our support...","start":173.29001,"end":183.63,"sentiment":"neutral","sentiment_score":-0.09012398797841299},{"text":"Third party support staff and what can't be done, I'll do remotely if I have 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much.","start":202.535,"end":203.275,"sentiment":"neutral","sentiment_score":0.15175359696149826},{"text":"Yes.","start":221.685,"end":222.165,"sentiment":"neutral","sentiment_score":0.04668687283992767},{"text":"I do sort of have a a memory of that.","start":222.165,"end":226.64499,"sentiment":"neutral","sentiment_score":0.016555703431367873},{"text":"Yes.","start":226.64499,"end":227.14499,"sentiment":"neutral","sentiment_score":0.05502178519964218}],"sentiment":"neutral","sentiment_score":0.04191821912924449,"num_words":15,"start":201.89499,"end":227.14499},{"sentences":[{"text":"Yeah.","start":242.26,"end":242.58,"sentiment":"neutral","sentiment_score":-0.025847503915429115},{"text":"I mean, look, contract management is certainly something that the business has had an eye on for a while, but we haven't really done anything about it.","start":242.58,"end":252.655,"sentiment":"neutral","sentiment_score":-0.09594678395876179},{"text":"Still done pretty manually.","start":253.19499,"end":254.415,"sentiment":"neutral","sentiment_score":-0.09085802268236876},{"text":"Yeah.","start":281.395,"end":281.715,"sentiment":"neutral","sentiment_score":0.09845809638500214},{"text":"Yeah.","start":281.715,"end":281.955,"sentiment":"neutral","sentiment_score":0.1046135276556015}],"sentiment":"neutral","sentiment_score":-0.08166973933796673,"num_words":34,"start":242.26,"end":281.955},{"sentences":[{"text":"Yeah.","start":281.955,"end":282.035,"sentiment":"neutral","sentiment_score":0.09172479808330536},{"text":"Yeah.","start":282.035,"end":282.115,"sentiment":"neutral","sentiment_score":0.11175423860549928},{"text":"I understand.","start":282.115,"end":282.69498,"sentiment":"neutral","sentiment_score":0.0952586904168129},{"text":"Well, I guess the people who would be involved in that would not be me, but mostly our procurement people.","start":301.11,"end":308.125,"sentiment":"neutral","sentiment_score":-0.023750864807516335},{"text":"They're the ones that manage 9090% of our contracts.","start":308.125,"end":310.945,"sentiment":"neutral","sentiment_score":0.012151585477921698}],"sentiment":"neutral","sentiment_score":0.0008588906264666355,"num_words":33,"start":281.955,"end":310.945},{"sentences":[{"text":"Mhmm.","start":336.045,"end":336.545,"sentiment":"neutral","sentiment_score":0.02293829619884491},{"text":"Yes.","start":343.005,"end":343.505,"sentiment":"neutral","sentiment_score":0.09066511690616608},{"text":"Mhmm.","start":373.745,"end":374.245,"sentiment":"neutral","sentiment_score":-0.027529338374733925},{"text":"Sure.","start":381.75998,"end":382.16,"sentiment":"neutral","sentiment_score":0.12155705690383913},{"text":"Yeah.","start":382.16,"end":382.32,"sentiment":"neutral","sentiment_score":0.08535224199295044}],"sentiment":"neutral","sentiment_score":0.05859667472541332,"num_words":5,"start":336.045,"end":382.32},{"sentences":[{"text":"Yeah.","start":382.32,"end":382.82,"sentiment":"neutral","sentiment_score":0.11943598091602324},{"text":"Yeah.","start":384.24,"end":384.74,"sentiment":"neutral","sentiment_score":0.25309985876083374},{"text":"Good idea.","start":385.28,"end":386.02,"sentiment":"positive","sentiment_score":0.4374571889638901},{"text":"Yeah.","start":386.56,"end":386.8,"sentiment":"neutral","sentiment_score":0.10407431423664092},{"text":"Yeah.","start":386.8,"end":387.03998,"sentiment":"neutral","sentiment_score":0.034634366631507874}],"sentiment":"neutral","sentiment_score":0.23102648307879767,"num_words":6,"start":382.32,"end":387.03998},{"sentences":[{"text":"Sure.","start":387.03998,"end":387.53998,"sentiment":"neutral","sentiment_score":0.02965526655316353},{"text":"Yep.","start":392.155,"end":392.655,"sentiment":"neutral","sentiment_score":0.008953156881034374},{"text":"Yep.","start":400.555,"end":400.715,"sentiment":"neutral","sentiment_score":0.2085590809583664},{"text":"Yep.","start":400.715,"end":400.955,"sentiment":"neutral","sentiment_score":0.14389219880104065},{"text":"No.","start":400.955,"end":401.115,"sentiment":"neutral","sentiment_score":-0.03838735818862915}],"sentiment":"neutral","sentiment_score":0.07053446900099516,"num_words":5,"start":387.03998,"end":401.115},{"sentences":[{"text":"That's a fair point fair point.","start":401.115,"end":402.63,"sentiment":"neutral","sentiment_score":0.06454464917381604},{"text":"I guess, a good question.","start":409.19,"end":410.49,"sentiment":"neutral","sentiment_score":0.12388000339269638},{"text":"Probably probably our finance manager, but she's away on leave this week, but she should be back next week.","start":412.79,"end":423.23502,"sentiment":"neutral","sentiment_score":-0.06149047005333399},{"text":"She she...","start":423.935,"end":424.515,"sentiment":"neutral","sentiment_score":-0.03014515247195959},{"text":"Yeah.","start":428.975,"end":429.295,"sentiment":"neutral","sentiment_score":-0.023607073351740837}],"sentiment":"neutral","sentiment_score":-0.007440860524322047,"num_words":33,"start":401.115,"end":429.295},{"sentences":[{"text":"Not always, but...","start":429.295,"end":430.095,"sentiment":"neutral","sentiment_score":-0.09130480140447617},{"text":"Yeah.","start":430.095,"end":430.595,"sentiment":"neutral","sentiment_score":0.03801107406616211},{"text":"Always.","start":431.78,"end":432.18,"sentiment":"neutral","sentiment_score":0.04650115966796875},{"text":"Not always, but, yes, mostly.","start":432.18,"end":433.8,"sentiment":"neutral","sentiment_score":-0.04196845069527626},{"text":"Emma Jones.","start":438.41998,"end":439.24,"sentiment":"neutral","sentiment_score":0.01567432377487421}],"sentiment":"neutral","sentiment_score":-0.030657981367160875,"num_words":12,"start":429.295,"end":439.24},{"sentences":[{"text":"Okay.","start":471.23,"end":471.73,"sentiment":"neutral","sentiment_score":0.05350938066840172},{"text":"Yeah.","start":471.845,"end":472.005,"sentiment":"neutral","sentiment_score":-0.019225407391786575},{"text":"I don't see that being a 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you.","start":494.4,"end":495.28,"sentiment":"neutral","sentiment_score":0.01998369419015944},{"text":"Yeah.","start":495.28,"end":495.78,"sentiment":"neutral","sentiment_score":0.024227093905210495}],"sentiment":"neutral","sentiment_score":-0.008811638877627306,"num_words":28,"start":487.84,"end":495.78},{"sentences":[{"text":"Okay.","start":504.135,"end":504.635,"sentiment":"neutral","sentiment_score":0.07757547497749329},{"text":"Sure.","start":506.935,"end":507.255,"sentiment":"neutral","sentiment_score":0.013142439536750317},{"text":"No.","start":507.255,"end":507.375,"sentiment":"neutral","sentiment_score":-0.06595394015312195},{"text":"I 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just...","start":525.51,"end":526.17004,"sentiment":"neutral","sentiment_score":-0.05392066948115826},{"text":"Sorry.","start":526.87,"end":527.19,"sentiment":"neutral","sentiment_score":-0.11169719696044922},{"text":"I've got a bit of a bit of a sore throat coming back.","start":527.19,"end":530.025,"sentiment":"neutral","sentiment_score":-0.22201121999667242},{"text":"But, anyway, that's what happens when you come back on a plane and you get caught up.","start":530.025,"end":537.465,"sentiment":"neutral","sentiment_score":-0.03544488549232483},{"text":"Anyway...","start":537.465,"end":537.965,"sentiment":"neutral","sentiment_score":-0.025776948779821396}],"sentiment":"neutral","sentiment_score":-0.10982424700084854,"num_words":34,"start":525.51,"end":537.965},{"sentences":[{"text":"Yep.","start":538.42505,"end":538.92505,"sentiment":"neutral","sentiment_score":-0.046242605894804},{"text":"Plane's not good.","start":538.98505,"end":540.125,"sentiment":"neutral","sentiment_score":-0.11320238808790843},{"text":"Yeah.","start":541.22504,"end":541.465,"sentiment":"neutral","sentiment_score":-0.03360850363969803},{"text":"Yeah.","start":541.465,"end":541.705,"sentiment":"neutral","sentiment_score":-0.027242101728916168},{"text":"Yeah.","start":541.705,"end":542.13,"sentiment":"neutral","sentiment_score":-0.025877222418785095}],"sentiment":"neutral","sentiment_score":-0.06751108542084694,"num_words":7,"start":538.42505,"end":542.13},{"sentences":[{"text":"Temperature change.","start":542.21,"end":546.15,"sentiment":"neutral","sentiment_score":-0.08971677720546722},{"text":"Yeah.","start":549.09,"end":549.59,"sentiment":"neutral","sentiment_score":-0.13871988654136658},{"text":"Yeah.","start":550.37,"end":550.69,"sentiment":"neutral","sentiment_score":-0.09565263986587524},{"text":"That's true.","start":550.69,"end":551.33,"sentiment":"neutral","sentiment_score":-0.016093779355287552},{"text":"That's true.","start":551.33,"end":551.89,"sentiment":"neutral","sentiment_score":-0.021041887812316418}],"sentiment":"neutral","sentiment_score":-0.061009676894173026,"num_words":8,"start":542.21,"end":551.89},{"sentences":[{"text":"Yeah.","start":551.89,"end":552.13,"sentiment":"neutral","sentiment_score":-0.016460353508591652},{"text":"Yeah.","start":552.13,"end":552.63,"sentiment":"neutral","sentiment_score":-0.011455526575446129},{"text":"Yep.","start":553.65,"end":554.13,"sentiment":"neutral","sentiment_score":0.018373047932982445},{"text":"Anyway, Okay.","start":554.13,"end":557.93896,"sentiment":"neutral","sentiment_score":0.028639857657253742},{"text":"Okay.","start":557.93896,"end":558.41895,"sentiment":"neutral","sentiment_score":-0.0021487995982170105}],"sentiment":"neutral","sentiment_score":0.007598013927539189,"num_words":6,"start":551.89,"end":558.41895},{"sentences":[{"text":"Thank you.","start":558.41895,"end":559.23895,"sentiment":"positive","sentiment_score":0.71388179063797},{"text":"No worries.","start":562.019,"end":562.65894,"sentiment":"neutral","sentiment_score":0.13860438764095306},{"text":"Bye.","start":562.65894,"end":563.15894,"sentiment":"neutral","sentiment_score":0.11050243675708772}],"sentiment":"positive","sentiment_score":0.36309495866298674,"num_words":5,"start":558.41895,"end":563.15894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Speaking.\n\nChannel 0: Good day. Good day. Good day, Manos. How are you?\n\nChannel 1: Yeah. I'm good. Thank you.\n\nChannel 0: Manos, mate. Long time no chitchat. My name is Rahul calling from TechnoONE, mate.\n\nChannel 1: Hi, Rahul.\n\nChannel 0: I'm\n\nChannel 1: Sorry,\n\nChannel 0: good,\n\nChannel 1: mate. I've\n\nChannel 0: man.\n\nChannel 1: been I've been\n\nChannel 0: I'm\n\nChannel 1: away\n\nChannel 0: good.\n\nChannel 1: for about five weeks, so that's probably why\n\nChannel 0: Oh,\n\nChannel 1: I haven't\n\nChannel 0: wonderful.\n\nChannel 1: talked to.\n\nChannel 0: I...\n\nChannel 1: Yeah.\n\nChannel 0: Wonderful, mate. Wonderful. How was your break? Right? I hope\n\nChannel 1: Yeah.\n\nChannel 0: all\n\nChannel 1: Good.\n\nChannel 0: good. Yes?\n\nChannel 1: Good. Yeah. Yeah. That\n\nChannel 0: Good.\n\nChannel 1: was good.\n\nChannel 0: Just a holiday kind of\n\nChannel 1: Yeah.\n\nChannel 0: thing\n\nChannel 1: Just\n\nChannel 0: or\n\nChannel 1: the\n\nChannel 0: something?\n\nChannel 1: holiday. Just the holiday. Nothing else.\n\nChannel 0: Your health all good, Manjos?\n\nChannel 1: Yeah. It's fine. No problem at all.\n\nChannel 0: Good. Good. Good. Good. Oh, you were on annual leave.\n\nYes. I remember your annual out of office. You know? I I do remember now. Yes.\n\nYes. Yes. Yes. Yes. Oh, yes.\n\nHow... Where did you go? What did you do? Did you travel, or were you in town,\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: or\n\nChannel 1: Yeah.\n\nChannel 0: what did you\n\nChannel 1: Just,\n\nChannel 0: do?\n\nChannel 1: yeah, just go with some friends overseas.\n\nChannel 0: Man,\n\nChannel 1: Did\n\nChannel 0: that's\n\nChannel 1: a bit\n\nChannel 0: the\n\nChannel 1: of\n\nChannel 0: best\n\nChannel 1: sightseeing.\n\nChannel 0: part.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. Which country did you visit?\n\nChannel 1: Well, I got a Polish friend, so we went to Poland\n\nChannel 0: Beautiful.\n\nChannel 1: and then worked\n\nChannel 0: Yeah.\n\nChannel 1: our way back down to Greece in the Med.\n\nChannel 0: Oh, wow. Man, you lived the life for few weeks.\n\nChannel 1: Oh, yeah. Lovely.\n\nChannel 0: You\n\nChannel 1: But\n\nChannel 0: are living\n\nChannel 1: it's only\n\nChannel 0: a\n\nChannel 1: a\n\nChannel 0: beautiful\n\nChannel 1: few weeks.\n\nChannel 0: life. Yes.\n\nChannel 1: We come\n\nChannel 0: Yes.\n\nChannel 1: home, and it all starts again.\n\nChannel 0: I think that is why we call them holidays. You know, it's not forever.\n\nChannel 1: Exactly right.\n\nChannel 0: Yeah. I wonder where would people who live in that part of the world go for holidays.\n\nChannel 1: Yeah. That's a good question. I don't know. I didn't really\n\nChannel 0: Yeah.\n\nChannel 1: ask anybody where they go.\n\nChannel 0: Yeah. You're already in such a beautiful place. But...\n\nChannel 1: Yeah. They certainly don't wanna come to Australia. They're all worried about all the terrible things we have here, like sharks and snakes and spiders and... Yep. Nobody wants to come here.\n\nChannel 0: Yeah. But Australia is beautiful, man. I love Australia.\n\nChannel 1: I know,\n\nChannel 0: It is\n\nChannel 1: but people think it's\n\nChannel 0: just... Yeah.\n\nChannel 1: a dangerous place. They don't wanna come here.\n\nChannel 0: Yeah.\n\nChannel 1: Anyway...\n\nChannel 0: I think that's called education and awareness. You know?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yeah. I think Gold Coast,\n\nChannel 1: Yeah.\n\nChannel 0: Sunshine Coast, you know, that part of the world, just so beautiful,\n\nChannel 1: Beautiful.\n\nChannel 0: Manu.\n\nChannel 1: Yep. Lovely.\n\nChannel 0: Yeah. Yeah. So now you're back at the\n\nChannel 1: A\n\nChannel 0: trenches, back at work, just settling in our Manus.\n\nChannel 1: lot going on, man. So there's a... There is hell a lot going on at the moment. So\n\nChannel 0: Wow. Wow.\n\nChannel 1: it's\n\nChannel 0: Wow.\n\nChannel 1: a it's a lot there's a lot to take back in, so I gotta work my way back in.\n\nChannel 0: Yes.\n\nChannel 1: It's only\n\nChannel 0: Yes.\n\nChannel 1: been back\n\nChannel 0: Yes.\n\nChannel 1: a week, so\n\nChannel 0: Oh my god. And you\n\nChannel 1: it's...\n\nChannel 0: you don't own a lean main team there. Yeah? Like, last time I remember, I think. Yeah, you got you got a small lean team there. Yeah?\n\nChannel 1: Yeah. Yeah. Me. That's\n\nChannel 0: Yes.\n\nChannel 1: small\n\nChannel 0: I\n\nChannel 1: and\n\nChannel 0: remember.\n\nChannel 1: linked.\n\nChannel 0: Yeah. I'm like, how do you do all that heavy lifting, man, and especially\n\nChannel 1: I don't\n\nChannel 0: supporting\n\nChannel 1: know. That's why\n\nChannel 0: all\n\nChannel 1: I need\n\nChannel 0: that\n\nChannel 1: holiday\n\nChannel 0: stuff?\n\nChannel 1: occasionally.\n\nChannel 0: Yeah. So what happens when you go on holidays? What happens?\n\nChannel 1: Well, major things like projects sort of get put on hold and what we can do gets done by our support... Third party support staff and what can't be done, I'll do remotely\n\nChannel 0: Yeah. Yeah. Yeah.\n\nChannel 1: if\n\nChannel 0: Yeah. Wow.\n\nChannel 1: I have to.\n\nChannel 0: Wow. Yeah. Yeah. I think you are still with that hype... HyperX or something, your MSP.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah?\n\nChannel 1: Yeah. Yeah. Yeah.\n\nChannel 0: Yeah. From memory, I remember. Yeah. You're telling me about it.\n\nChannel 1: Yeah.\n\nChannel 0: And they look after all the licensing and all that jazz.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Pretty much.\n\nChannel 0: Yep. Yeah. That's good. Cool. Hey.\n\nThe the reason for my call, to be honest, Manu, was I was just calling to touch base. Remember the last conversation which we had in regards to that contract management and reconciliation piece? And I think there was\n\nChannel 1: Yes. I do sort of have\n\nChannel 0: yeah.\n\nChannel 1: a a memory of that. Yes.\n\nChannel 0: Yes. I think the most important... What I took from that call was that excise tax liability, you know, the one where we were talking about the AI agents with Dharam and Scott and Suvi. Yeah?\n\nChannel 1: Yeah. I mean, look, contract management is certainly something that the business has had an eye on for a while, but we haven't really done anything about it. Still done pretty manually.\n\nChannel 0: Cool. We have been working with few other organizations as well, and I think most of the organizations always recommend that high contract management is a piece which has the fastest ROI on it because, you know, you can identify revenue leakage. You can renegotiate your contracts better. The obligations are much more cleaner. You know?\n\nIt just gives\n\nChannel 1: Yeah.\n\nChannel 0: you\n\nChannel 1: Yeah.\n\nChannel 0: that\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: transparency.\n\nChannel 1: I understand.\n\nChannel 0: You know? Perfect. That... I... That we have gone through the contract management quick demo.\n\nI can more than happy to create a POC for you, proof of concept for you. Is that something you would be curious to know more about, Manoj?\n\nChannel 1: Well, I guess the people who would be involved in that would not be me, but mostly our procurement people. They're the ones that\n\nChannel 0: Yep.\n\nChannel 1: manage 9090% of our contracts.\n\nChannel 0: Yes. Yes. Yes. And to be very honest, when we pitch for this piece of contract management, it usually does not get great leverage when it goes through IT. Right?\n\nBecause IT says, hey. Finance wants it and, you know, then finance. So, yes, we recommend getting a finance person involved. You know? And when we get them involved, either a, we can do a quick demo with them once again just to show\n\nChannel 1: Mhmm.\n\nChannel 0: them the contract management piece. So once the... I'm I'm just giving you the stages in the flow of the\n\nChannel 1: Yes.\n\nChannel 0: life cycle. Is once they see the quick demo of the contract management, then what we say is that you give us a sample contract, and then we'll create a proof of concept for you, a POC. Right? So get the finance person in, show them the product, get them the curiosity, get them how how long... You know, how it's...\n\nHow it all pieces together, and then get some contracts from them, and then create a POC, proof of concept. And then the finance team itself, they put the business case and get the approval. IT doesn't have to do\n\nChannel 1: Mhmm.\n\nChannel 0: anything. Because as IT, what we have done is we said, hey, man. You have been talking about contract management. I have a solution in place. Have a look at the solution in place.\n\nYou\n\nChannel 1: Sure.\n\nChannel 0: want the\n\nChannel 1: Yeah.\n\nChannel 0: solution,\n\nChannel 1: Yeah.\n\nChannel 0: you bring the budget for it.\n\nChannel 1: Yeah. Good idea.\n\nChannel 0: You know?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Because\n\nChannel 1: Sure.\n\nChannel 0: as as Manuos, as the IT manager, he heard about a problem. He did\n\nChannel 1: Yep.\n\nChannel 0: something about the problem. He said, yep. I heard about your problem. This is a solution. If you want the solution, please get the business case for the budget as well.\n\nI'll get the solution implemented.\n\nChannel 1: Yep. Yep. No. That's a fair point fair point.\n\nChannel 0: Yeah. Who would be the right finance person in your team to type for this call?\n\nChannel 1: I guess, a good question. Probably probably our finance manager, but she's away on leave this week, but she should be back next\n\nChannel 0: What's that? Is it a he or a\n\nChannel 1: week.\n\nChannel 0: she?\n\nChannel 1: She she...\n\nChannel 0: Man, finance managers are all the she. I have seen this. Yeah?\n\nChannel 1: Yeah.\n\nChannel 0: The\n\nChannel 1: Not\n\nChannel 0: ladies\n\nChannel 1: always,\n\nChannel 0: are always\n\nChannel 1: but... Yeah.\n\nChannel 0: smarter with numbers.\n\nChannel 1: Always. Not always, but, yes, mostly.\n\nChannel 0: Yeah. Yeah. Yes. Predominantly. Yes.\n\nYes. What... What's her name, Manus?\n\nChannel 1: Emma Jones.\n\nChannel 0: Emma Jones. So Emma Jones is the lady who is the finance manager who works with the numbers, and she would be the right person for us to just do a quick demo. Hey, Emma. This is a product. It does contract manage...\n\nYou have been talking about contract management. I've got this vendor who has got a product who talks about contract management. I have seen the product, decent product, decent vendor. What are your thoughts? You know?\n\nI think... And then once she sees it, then we can see the mileage in the product, and then we can take it one step at a time. Yeah?\n\nChannel 1: Okay. Yeah. I don't see that being a problem.\n\nChannel 0: Doing a problem. Perfect. Are you alright for me to touch base with you or you will email Emma and cc me so that I can just be in the loop? Or what do we do next to make sure Emma is in the call?\n\nChannel 1: Yeah. I can do that. I can give her a... Like I said, she's not here this week. She's on leave, but\n\nChannel 0: Yes.\n\nChannel 1: I can send\n\nChannel 0: Yes.\n\nChannel 1: her an email.\n\nChannel 0: Yep.\n\nChannel 1: I can cc\n\nChannel 0: And\n\nChannel 1: you.\n\nChannel 0: then...\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. If you can just cc me, I'm in the loop, and then, you know, at least I can if I need to nudge you or anything, I can, you know, quickly give you a call and say, hey, Manoj.\n\nChannel 1: Okay.\n\nChannel 0: Quick nudge. You know? Or else I don't want to be a pain. You know, Manoj.\n\nChannel 1: Sure. No. I understand. Yep. Okay.\n\nChannel 0: Perfect. Alright, Manoj. It has been wonderful. You know, it made... I I hope it made sense, Manuj.\n\nYou know,\n\nChannel 1: Yeah.\n\nChannel 0: this\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: journey\n\nChannel 1: That makes\n\nChannel 0: has\n\nChannel 1: sense.\n\nChannel 0: to go\n\nChannel 1: Yep.\n\nChannel 0: through them. You know? Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. And, man, you need to go again on a holiday, not in twelve months, probably\n\nChannel 1: Oh,\n\nChannel 0: in\n\nChannel 1: no.\n\nChannel 0: ten\n\nChannel 1: No.\n\nChannel 0: months\n\nChannel 1: No.\n\nChannel 0: this\n\nChannel 1: I\n\nChannel 0: time.\n\nChannel 1: just...\n\nChannel 0: Yeah?\n\nChannel 1: Sorry. I've got a bit of a bit of a sore throat coming back. But, anyway, that's what\n\nChannel 0: Perfect.\n\nChannel 1: happens when you come back on a plane and you get\n\nChannel 0: I know.\n\nChannel 1: caught up.\n\nChannel 0: The\n\nChannel 1: Anyway...\n\nChannel 0: plan\n\nChannel 1: Yep.\n\nChannel 0: the plan\n\nChannel 1: Plane's\n\nChannel 0: is the\n\nChannel 1: not\n\nChannel 0: temple\n\nChannel 1: good.\n\nChannel 0: of jobs.\n\nChannel 1: Yeah. Yeah. Yeah. Temperature\n\nChannel 0: The temp... The... No. No. No.\n\nNot temperature\n\nChannel 1: change.\n\nChannel 0: change. The airplane is the temple of germs. You get\n\nChannel 1: Yeah.\n\nChannel 0: sick very easily by\n\nChannel 1: Yeah.\n\nChannel 0: the airplane.\n\nChannel 1: That's true.\n\nChannel 0: You\n\nChannel 1: That's\n\nChannel 0: know?\n\nChannel 1: true. Yeah. Yeah.\n\nChannel 0: Yeah. So I think... Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Definitely.\n\nChannel 1: Anyway,\n\nChannel 0: Alright. Ginger and hot water, my friend. Ginger and hot\n\nChannel 1: Okay.\n\nChannel 0: water. Yeah?\n\nChannel 1: Okay. Thank you.\n\nChannel 0: Alright, man. I'll speak to you soon, man. Yes. Thanks,\n\nChannel 1: No\n\nChannel 0: man.\n\nChannel 1: worries. Bye.\n\nChannel 0: Ciao ciao. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.36,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.05271831527352333},{"text":"Speaking.","start":1.5999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.08809241652488708}],"sentiment":"neutral","sentiment_score":0.07040536589920521,"channel":1,"num_words":2,"start":1.36,"end":2.1},{"sentences":[{"text":"Good day.","start":3.4399998,"end":3.9199998,"sentiment":"positive","sentiment_score":0.3710117042064667},{"text":"Good day.","start":3.9199998,"end":4.08,"sentiment":"positive","sentiment_score":0.4465906023979187},{"text":"Good day, Manos.","start":4.08,"end":5.06,"sentiment":"positive","sentiment_score":0.47484756509462994},{"text":"How are 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They discuss the importance of staying home during the pandemic and the need for support during the holiday. Rahul suggests creating a proof of concept for contract management and reconciliation, and the finance manager's role is tasked with creating a proof of concept. The speakers also discuss the procurement process and the importance of showing the product and obtaining contracts and proof of concept. They plan to follow up and discuss a hot water and ginger."},"intents":{"segments":[{"text":"Just the holiday. Nothing else. Your health all good, Manjos? Yeah.","start_word":95,"end_word":105,"intents":[{"intent":"Confirm holiday trip","confidence_score":0.0011480564}]},{"text":"Did you travel, or were you in town, Yeah. Yeah. or Yeah.","start_word":153,"end_word":164,"intents":[{"intent":"Check travel plans","confidence_score":0.00050409196}]},{"text":"I wonder where would people who live in that part of the world go for holidays. Yeah.","start_word":272,"end_word":288,"intents":[{"intent":"Explain location","confidence_score":0.012372219}]},{"text":"They certainly don't wanna come to Australia. They're all worried about all the terrible things we have here, like sharks and snakes and spiders and... Yep.","start_word":314,"end_word":339,"intents":[{"intent":"Express concern","confidence_score":0.0006895618}]},{"text":"Anyway... I think that's called education and awareness. You know? Yeah.","start_word":373,"end_word":383,"intents":[{"intent":"Provide information","confidence_score":0.0026286985}]},{"text":"Anyway... I think that's called education and awareness. You know? Yeah. 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You know?","start_word":774,"end_word":828,"intents":[{"intent":"Resolve revenue leakage","confidence_score":0.009841446}]},{"text":"I can more than happy to create a POC for you, proof of concept for you.","start_word":856,"end_word":871,"intents":[{"intent":"Create poc","confidence_score":0.038326055}]},{"text":"Is that something you would be curious to know more about, Manoj?","start_word":873,"end_word":884,"intents":[{"intent":"Get information about contract management","confidence_score":0.011044517}]},{"text":"And to be very honest, when we pitch for this piece of contract management, it usually does not get great leverage when it goes through IT. Right? Because IT says, hey. Finance wants it and, you know, then finance. So, yes, we recommend getting a finance person involved. You know?","start_word":917,"end_word":966,"intents":[{"intent":"Recommend it involvement","confidence_score":0.0012515914}]},{"text":"And to be very honest, when we pitch for this piece of contract management, it usually does not get great leverage when it goes through IT. Right? Because IT says, hey. Finance wants it and, you know, then finance. So, yes, we recommend getting a finance person involved. You know? And when we get them involved, either a, we can do a quick demo with them once again just to show Mhmm. them the contract management piece.","start_word":917,"end_word":993,"intents":[{"intent":"Show contract management","confidence_score":0.30945855},{"intent":"Demonstrate contract management","confidence_score":0.034414142}]},{"text":"So, yes, we recommend getting a finance person involved. You know?","start_word":956,"end_word":966,"intents":[{"intent":"Get finance person involved","confidence_score":0.33181778},{"intent":"Get finance person involved","confidence_score":0.09914625}]},{"text":"And then the finance team itself, they put the business case and get the approval.","start_word":1091,"end_word":1105,"intents":[{"intent":"Get approval","confidence_score":0.0300852}]},{"text":"you bring the budget for it. Yeah. Good idea.","start_word":1153,"end_word":1161,"intents":[{"intent":"Bring budget","confidence_score":0.20731331}]},{"text":"I heard about your problem. This is a solution. If you want the solution, please get the business case for the budget as well. I'll get the solution implemented. Yep.","start_word":1191,"end_word":1220,"intents":[{"intent":"Fix budget problems","confidence_score":0.00007820759}]}]},"sentiments":{"segments":[{"text":"Hello. Speaking.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.07040537148714066},{"text":"Good day. Good day. Good day, Manos.","start_word":2,"end_word":8,"sentiment":"positive","sentiment_score":0.4336390197277069},{"text":"How are you?","start_word":9,"end_word":11,"sentiment":"neutral","sentiment_score":0.3311375379562378},{"text":"Yeah. I'm good. Thank you.","start_word":12,"end_word":16,"sentiment":"positive","sentiment_score":0.5585054755210876},{"text":"Manos, mate. Long time no chitchat. My name is Rahul calling from TechnoONE, mate. Hi, Rahul. I'm Sorry, good, mate. I've man. been I've been I'm away good. for about five weeks, so that's probably why Oh, I haven't wonderful. talked to. I... Yeah. Wonderful, mate.","start_word":17,"end_word":62,"sentiment":"neutral","sentiment_score":-0.03314392641186714},{"text":"Wonderful.","start_word":63,"end_word":63,"sentiment":"positive","sentiment_score":0.3508020043373108},{"text":"How was your break? Right? I hope Yeah. all Good. good. Yes? Good. Yeah. Yeah. That Good. was good. Just a holiday kind of Yeah. thing Just or the something? holiday. Just the holiday. Nothing else. Your health all good, Manjos? Yeah. It's fine. No problem at all.","start_word":64,"end_word":111,"sentiment":"neutral","sentiment_score":0.15902362763881683},{"text":"Good. Good. Good.","start_word":112,"end_word":114,"sentiment":"positive","sentiment_score":0.3534352481365204},{"text":"Good. Oh, you were on annual leave. Yes. I remember your annual out of office. You know? I I do remember now. Yes. Yes. Yes. Yes. Yes. Oh, yes. How... Where did you go? What did you do? Did you travel, or were you in town, Yeah. Yeah. or Yeah. what did you Just, do? yeah, just go with some friends overseas. Man, Did that's a bit the of best sightseeing. part. Yep. Yeah. Which country did you visit? Well, I got a Polish friend, so we went to Poland Beautiful. and then worked Yeah. our way back down to Greece in the Med. Oh, wow. Man, you lived the life for few weeks. Oh, yeah. Lovely. You But are living it's only a a beautiful few weeks. life. Yes. We come Yes. home, and it all starts again. I think that is why we call them holidays. You know, it's not forever. Exactly right. Yeah. I wonder where would people who live in that part of the world go for holidays. Yeah. That's a good question. I don't know. I didn't really Yeah. ask anybody where they go. Yeah. You're already in such a beautiful place. But... Yeah. They certainly don't wanna come to Australia.","start_word":115,"end_word":320,"sentiment":"neutral","sentiment_score":0.04638094247038503},{"text":"They're all worried about all the terrible things we have here, like sharks and snakes and spiders and... Yep.","start_word":321,"end_word":339,"sentiment":"negative","sentiment_score":-0.3553256690502167},{"text":"Nobody wants to come here. Yeah. But Australia is beautiful, man. I love Australia. I know, It is but people think it's just... Yeah.","start_word":340,"end_word":363,"sentiment":"neutral","sentiment_score":-0.016040878370404243},{"text":"a dangerous place. They don't wanna come here.","start_word":364,"end_word":371,"sentiment":"negative","sentiment_score":-0.4504947960376739},{"text":"Yeah. Anyway... I think that's called education and awareness. You know? Yeah. Yeah. Yeah. I think Gold Coast, Yeah. Sunshine Coast, you know, that part of the world, just so beautiful, Beautiful. Manu. Yep. Lovely. Yeah. Yeah. So now you're back at the A trenches, back at work, just settling in our Manus. lot going on, man. So there's a... There is hell a lot going on at the moment. So Wow. Wow. it's Wow. a it's a lot there's a lot to take back in, so I gotta work my way back in. Yes. It's only Yes. been back Yes. a week, so Oh my god. And you it's... you don't own a lean main team there. Yeah? Like, last time I remember, I think. Yeah, you got you got a small lean team there. Yeah? Yeah. Yeah. Me. Yes. That's small I and remember. linked. Yeah. I'm like, how do you do all that heavy lifting, man, and especially I don't supporting know. That's why all I need that holiday stuff? occasionally. Yeah. So what happens when you go on holidays? What happens? Well, major things like projects sort of get put on hold and what we can do gets done by our support... Third party support staff and what can't be done, I'll do Yeah. remotely Yeah. Yeah. if Yeah. Wow. I have Wow. to. Yeah. Yeah. I think you are still with that hype... HyperX or something, your MSP. Yeah. Yeah? Yeah. Yeah. Yeah. Yeah. From memory, I remember. Yeah. You're telling me about it. Yeah. And they look after all the licensing and all that jazz. Yeah. Yeah. Pretty much. Yep. Yeah.","start_word":372,"end_word":648,"sentiment":"neutral","sentiment_score":-0.0021072786540088885},{"text":"That's good. Cool.","start_word":649,"end_word":651,"sentiment":"positive","sentiment_score":0.5123281478881836},{"text":"Hey. The the reason for my call, to be honest, Manu, was I was just calling to touch base. Remember the last conversation which we had in regards to that contract management and reconciliation piece? And I think there was Yes. I do sort of have yeah. a a memory of that. Yes. Yes. I think the most important... What I took from that call was that excise tax liability, you know, the one where we were talking about the AI agents with Dharam and Scott and Suvi. Yeah? Yeah. I mean, look, contract management is certainly something that the business has had an eye on for a while, but we haven't really done anything about it. Still done pretty manually. Cool. We have been working with few other organizations as well, and I think most of the organizations always recommend that high contract management is a piece which has the fastest ROI on it because, you know, you can identify revenue leakage. You can renegotiate your contracts better. The obligations are much more cleaner. You know? It just gives Yeah. you Yeah. that Yeah. Yeah. transparency. I understand. You know?","start_word":652,"end_word":842,"sentiment":"neutral","sentiment_score":0.06226273253560066},{"text":"Perfect.","start_word":843,"end_word":843,"sentiment":"positive","sentiment_score":0.3355333209037781},{"text":"That... I... That we have gone through the contract management quick demo.","start_word":844,"end_word":855,"sentiment":"neutral","sentiment_score":0.15978284180164337},{"text":"I can more than happy to create a POC for you, proof of concept for you.","start_word":856,"end_word":871,"sentiment":"positive","sentiment_score":0.3416420519351959},{"text":"Is that something you would be curious to know more about, Manoj? Well, I guess the people who would be involved in that would not be me, but mostly our procurement people. They're the ones that Yep. manage 9090% of our contracts. Yes. Yes. Yes. And to be very honest, when we pitch for this piece of contract management, it usually does not get great leverage when it goes through IT. Right? Because IT says, hey. Finance wants it and, you know, then finance. So, yes, we recommend getting a finance person involved. You know? And when we get them involved, either a, we can do a quick demo with them once again just to show Mhmm. them the contract management piece. So once the... I'm I'm just giving you the stages in the flow of the Yes. life cycle. Is once they see the quick demo of the contract management, then what we say is that you give us a sample contract, and then we'll create a proof of concept for you, a POC. Right? So get the finance person in, show them the product, get them the curiosity, get them how how long... You know, how it's... How it all pieces together, and then get some contracts from them, and then create a POC, proof of concept. And then the finance team itself, they put the business case and get the approval. IT doesn't have to do Mhmm. anything. Because as IT, what we have done is we said, hey, man. You have been talking about contract management. I have a solution in place. Have a look at the solution in place. You Sure. want the Yeah. solution, Yeah. you bring the budget for it. Yeah.","start_word":872,"end_word":1159,"sentiment":"neutral","sentiment_score":0.0300037395209074},{"text":"Good idea.","start_word":1160,"end_word":1161,"sentiment":"positive","sentiment_score":0.407909631729126},{"text":"You know? Yeah. Yeah. Yeah. Because Sure. as as Manuos, as the IT manager, he heard about a problem. He did Yep. something about the problem. He said, yep. I heard about your problem.","start_word":1162,"end_word":1195,"sentiment":"neutral","sentiment_score":0.02894907220102408},{"text":"This is a solution.","start_word":1196,"end_word":1199,"sentiment":"positive","sentiment_score":0.42455121874809265},{"text":"If you want the solution, please get the business case for the budget as well.","start_word":1200,"end_word":1214,"sentiment":"neutral","sentiment_score":0.3251083195209503},{"text":"I'll get the solution implemented.","start_word":1215,"end_word":1219,"sentiment":"positive","sentiment_score":0.3792499601840973},{"text":"Yep. Yep. No. That's a fair point fair point. Yeah. Who would be the right finance person in your team to type for this call? I guess, a good question. Probably probably our finance manager, but she's away on leave this week, but she should be back next What's that? Is it a he or a week. she? She she... Man, finance managers are all the she. I have seen this. Yeah? Yeah. The Not ladies always, are always but... Yeah. smarter with numbers. Always. Not always, but, yes, mostly. Yeah. Yeah. Yes. Predominantly. Yes. Yes. What... What's her name, Manus? Emma Jones. Emma Jones. So Emma Jones is the lady who is the finance manager who works with the numbers, and she would be the right person for us to just do a quick demo. Hey, Emma. This is a product. It does contract manage... You have been talking about contract management. I've got this vendor who has got a product who talks about contract management.","start_word":1220,"end_word":1386,"sentiment":"neutral","sentiment_score":0.026543153449893},{"text":"I have seen the product, decent product, decent vendor.","start_word":1387,"end_word":1395,"sentiment":"positive","sentiment_score":0.3672940731048584},{"text":"What are your thoughts? You know? I think... And then once she sees it, then we can see the mileage in the product, and then we can take it one step at a time. Yeah? Okay. Yeah. I don't see that being a problem. Doing a problem.","start_word":1396,"end_word":1442,"sentiment":"neutral","sentiment_score":0.06715035438537598},{"text":"Perfect.","start_word":1443,"end_word":1443,"sentiment":"positive","sentiment_score":0.5262149572372437},{"text":"Are you alright for me to touch base with you or you will email Emma and cc me so that I can just be in the loop? Or what do we do next to make sure Emma is in the call? Yeah. I can do that. I can give her a... Like I said, she's not here this week. She's on leave, but Yes. I can send Yes. her an email. Yep. I can cc And you. then... Yeah. Yeah. If you can just cc me, I'm in the loop, and then, you know, at least I can if I need to nudge you or anything, I can, you know, quickly give you a call and say, hey, Manoj. Okay. Quick nudge. You know? Or else I don't want to be a pain. You know, Manoj. Sure. No. I understand. Yep. Okay.","start_word":1444,"end_word":1585,"sentiment":"neutral","sentiment_score":0.07277985756665888},{"text":"Perfect. Alright, Manoj. It has been wonderful. You know, it made... I I hope it made sense, Manuj.","start_word":1586,"end_word":1603,"sentiment":"positive","sentiment_score":0.4559431970119476},{"text":"You know, Yeah. this Yeah. Yeah. journey That makes has sense. to go Yep. through them. You know? Yeah. Yep. Perfect. And, man, you need to go again on a holiday, not in twelve months, probably Oh, in no. ten No. months No. this I time. just... Yeah? Sorry. I've got a bit of a bit of a sore throat coming back. But, anyway, that's what Perfect. happens when you come back on a plane and you get I know. caught up. The Anyway... plan Yep. the plan Plane's is the not temple good. of jobs. Yeah. Yeah. Yeah. Temperature The temp... The... No. No. No. Not temperature change. change. The airplane is the temple of germs. You get Yeah. sick very easily by Yeah. the airplane. That's true. You That's know? true. Yeah. Yeah. Yeah. So I think... Yeah. Yep. Definitely. Anyway, Alright. Ginger and hot water, my friend. Ginger and hot Okay. water. Yeah? Okay.","start_word":1604,"end_word":1760,"sentiment":"neutral","sentiment_score":-0.04201756417751312},{"text":"Thank you. Alright, man.","start_word":1761,"end_word":1764,"sentiment":"positive","sentiment_score":0.4888811707496643},{"text":"I'll speak to you soon, man. Yes. Thanks, No man. worries. Bye. Ciao ciao. Bye.","start_word":1765,"end_word":1779,"sentiment":"neutral","sentiment_score":0.1979912519454956}],"average":{"sentiment":"neutral","sentiment_score":0.044992630871661145}}}}