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hi. This is Sandra from Vigilance AI. Is this is this, Charan that I'm calling? Oh, yes. Vigilance AI.\n\nWe're a cybersecurity company. Sharon, yeah, Vigilance AI is our around the clock AI security analyst. So every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack if after hours coverage is anywhere on your radar. Would you be open to a quick demo to see if we can help your team? Oh, I understand.\n\nHow about I send your email? Would that be more helpful so that you can thoroughly check us? And if it were a good fit, you can give us a call or we can set up a demo, if it's okay. Oh, fair enough. I understand.\n\nOr maybe if you got you guys have a company email. You know, I think that's understand. Alright then. I really appreciate your time, Sharon. Well, you have a great day, mate.\n\nTake care.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":4.96,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.07695898786187172},{"text":"This is Sandra from Vigilance AI.","start":5.7599998,"end":7.94,"sentiment":"neutral","sentiment_score":0.08823644183576107},{"text":"Is this is this, Charan that I'm calling?","start":8.0,"end":12.179999,"sentiment":"neutral","sentiment_score":0.07786987582221627},{"text":"Oh, yes.","start":15.765,"end":16.585001,"sentiment":"neutral","sentiment_score":0.04973471909761429},{"text":"Vigilance AI.","start":16.885,"end":18.005001,"sentiment":"neutral","sentiment_score":0.0593519639223814}],"sentiment":"neutral","sentiment_score":0.07622344996780157,"num_words":20,"start":4.96,"end":18.005001},{"sentences":[{"text":"We're a cybersecurity company.","start":18.005001,"end":19.945,"sentiment":"neutral","sentiment_score":0.07382478471845388},{"text":"Sharon, yeah, Vigilance AI is our around the clock AI security analyst.","start":21.285,"end":27.785,"sentiment":"neutral","sentiment_score":0.18743551274140677},{"text":"So every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack if after hours coverage is anywhere on your radar.","start":28.33,"end":40.27,"sentiment":"neutral","sentiment_score":0.16324755052725473},{"text":"Would you be open to a quick demo to see if we can help your team?","start":41.185,"end":45.204998,"sentiment":"neutral","sentiment_score":0.19448027899488807},{"text":"Oh, I understand.","start":61.850002,"end":63.39,"sentiment":"neutral","sentiment_score":0.07326168815294902}],"sentiment":"neutral","sentiment_score":0.16574494363023684,"num_words":65,"start":18.005001,"end":63.39},{"sentences":[{"text":"How about I send your email?","start":63.77,"end":65.630005,"sentiment":"neutral","sentiment_score":0.06520939990878105},{"text":"Would that be more helpful so that you can thoroughly check us?","start":65.69,"end":70.315,"sentiment":"neutral","sentiment_score":0.15540876860419908},{"text":"And if it were a good fit, you can give us a call or we can set up a demo, if it's okay.","start":70.315,"end":76.575005,"sentiment":"neutral","sentiment_score":0.1735260489842166},{"text":"Oh, fair enough.","start":88.42999,"end":89.78999,"sentiment":"neutral","sentiment_score":-0.14393036564191183},{"text":"I understand.","start":89.78999,"end":90.45,"sentiment":"neutral","sentiment_score":-0.08562236279249191}],"sentiment":"neutral","sentiment_score":0.1227005418875943,"num_words":46,"start":63.77,"end":90.45},{"sentences":[{"text":"Or maybe if you got you guys have a company email.","start":90.59,"end":93.89,"sentiment":"neutral","sentiment_score":-0.05220056189732118},{"text":"You know, I think that's understand.","start":94.10999,"end":101.485,"sentiment":"neutral","sentiment_score":-0.04355867486447096},{"text":"Alright then.","start":111.45493,"end":112.25494,"sentiment":"neutral","sentiment_score":0.21690379083156586},{"text":"I really appreciate your time, Sharon.","start":112.25494,"end":114.01494,"sentiment":"positive","sentiment_score":0.5250038156906763},{"text":"Well, you have a great day, mate.","start":114.01494,"end":115.29494,"sentiment":"positive","sentiment_score":0.5338014364242554}],"sentiment":"neutral","sentiment_score":0.2026525718974881,"num_words":32,"start":90.59,"end":115.29494},{"sentences":[{"text":"Take care.","start":115.29494,"end":116.034935,"sentiment":"neutral","sentiment_score":0.09070329740643501}],"sentiment":"neutral","sentiment_score":0.09070329740643501,"num_words":2,"start":115.29494,"end":116.034935}]}}]},{"alternatives":[{"transcript":"Hello? Yes. Where are you calling from? Okay. They I don't think this is suitable for where we're at with what we're doing. But I've got the name of your company. I'll let you guys up and reach out if I do feel the need for this. Alright. Okay? I'll reach out from you via your website. Right? So I'll do that. Right? I generally don't give my email out when it's a cold call. No. I don't. Oh, no. It's it's it's the same thing, the company email as well. Right? I'll I'll gotcha there. I've got the name of the company. I'll look you guys up. I'm sure you'll have a contact us form on your website, so I'll I'll just use that. Okay? No. You too. You too. 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Yes. Where are you calling from? Okay. They I don't think this is suitable for where we're at with what we're doing.\n\nBut I've got the name of your company. I'll let you guys up and reach out if I do feel the need for this. Alright. Okay? I'll reach out from you via your website.\n\nRight? So I'll do that. Right? I generally don't give my email out when it's a cold call. No.\n\nI don't. Oh, no. It's it's it's the same thing, the company email as well. Right? I'll I'll gotcha there.\n\nI've got the name of the company. I'll look you guys up. I'm sure you'll have a contact us form on your website, so I'll I'll just use that. Okay? No.\n\nYou too. You too. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.02363233268260956},{"text":"Yes.","start":12.875,"end":13.375,"sentiment":"neutral","sentiment_score":0.03491268306970596},{"text":"Where are you calling from?","start":13.594999,"end":14.8949995,"sentiment":"neutral","sentiment_score":0.02388797514140606},{"text":"Okay.","start":21.115,"end":21.615,"sentiment":"neutral","sentiment_score":0.1287621557712555},{"text":"They I don't think this is suitable for where we're at with what we're doing.","start":47.045,"end":52.485,"sentiment":"negative","sentiment_score":-0.42631639540195465}],"sentiment":"neutral","sentiment_score":-0.26469560364342254,"num_words":23,"start":3.28,"end":52.485},{"sentences":[{"text":"But I've got the name of your company.","start":52.485,"end":55.37,"sentiment":"neutral","sentiment_score":-0.02146273571997881},{"text":"I'll let you guys up and reach out if I do feel the need for this.","start":55.37,"end":60.03,"sentiment":"neutral","sentiment_score":0.04724051314406097},{"text":"Alright.","start":60.09,"end":60.57,"sentiment":"neutral","sentiment_score":0.08641454577445984},{"text":"Okay?","start":60.57,"end":61.07,"sentiment":"neutral","sentiment_score":0.069306381046772},{"text":"I'll reach out from you via your website.","start":77.335,"end":79.354996,"sentiment":"neutral","sentiment_score":0.1352864746004343}],"sentiment":"neutral","sentiment_score":0.053592913181466216,"num_words":34,"start":52.485,"end":79.354996},{"sentences":[{"text":"Right?","start":80.05499,"end":80.55499,"sentiment":"neutral","sentiment_score":0.0920802503824234},{"text":"So I'll do that.","start":81.09499,"end":82.71,"sentiment":"neutral","sentiment_score":0.07358197029680014},{"text":"Right?","start":82.85,"end":83.09,"sentiment":"neutral","sentiment_score":0.01624908298254013},{"text":"I generally don't give my email out when it's a cold call.","start":83.09,"end":87.27,"sentiment":"neutral","sentiment_score":-0.18482403581341109},{"text":"No.","start":88.13,"end":88.45,"sentiment":"neutral","sentiment_score":-0.15910150110721588}],"sentiment":"neutral","sentiment_score":-0.1039122482271571,"num_words":19,"start":80.05499,"end":88.45},{"sentences":[{"text":"I don't.","start":88.45,"end":89.03,"sentiment":"neutral","sentiment_score":-0.1670457422733307},{"text":"Oh, no.","start":95.415,"end":95.735,"sentiment":"neutral","sentiment_score":-0.09538488835096359},{"text":"It's it's it's the same thing, the company email as well.","start":95.735,"end":98.455,"sentiment":"neutral","sentiment_score":-0.08964977074753154},{"text":"Right?","start":98.455,"end":98.855,"sentiment":"neutral","sentiment_score":-0.03323144465684891},{"text":"I'll I'll gotcha there.","start":98.855,"end":101.335,"sentiment":"neutral","sentiment_score":-0.026217836420983076}],"sentiment":"neutral","sentiment_score":-0.08245557649061083,"num_words":20,"start":88.45,"end":101.335},{"sentences":[{"text":"I've got the name of the company.","start":101.335,"end":103.015,"sentiment":"neutral","sentiment_score":0.008935895182990603},{"text":"I'll look you guys up.","start":103.015,"end":104.055,"sentiment":"neutral","sentiment_score":0.03436058759689331},{"text":"I'm sure you'll have a contact us form on your website, so I'll I'll just use that.","start":104.055,"end":109.11,"sentiment":"neutral","sentiment_score":0.044824902406510186},{"text":"Okay?","start":109.590004,"end":110.090004,"sentiment":"neutral","sentiment_score":0.056231606751680374},{"text":"No.","start":115.19,"end":115.43,"sentiment":"neutral","sentiment_score":0.058130718767642975}],"sentiment":"neutral","sentiment_score":0.035830318409528945,"num_words":31,"start":101.335,"end":115.43},{"sentences":[{"text":"You too.","start":115.43,"end":116.07,"sentiment":"neutral","sentiment_score":0.06842436455190182},{"text":"You too.","start":116.07,"end":116.79,"sentiment":"neutral","sentiment_score":0.1839003786444664},{"text":"Thank you.","start":116.79,"end":117.53,"sentiment":"neutral","sentiment_score":0.29095635563135147}],"sentiment":"neutral","sentiment_score":0.1810936996092399,"num_words":6,"start":115.43,"end":117.53}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. This is Sandra from Vigilance AI. Is this is this, Charan that I'm calling?\n\nChannel 1: Yes. Where are you calling from?\n\nChannel 0: Oh, yes. Vigilance AI. We're a cybersecurity company.\n\nChannel 1: Okay.\n\nChannel 0: Sharon, yeah, Vigilance AI is our around the clock AI security analyst. So every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack if after hours coverage is anywhere on your radar. Would you be open to a quick demo to see if we can help your team?\n\nChannel 1: They I don't think this is suitable for where we're at with what we're doing. But I've got the name of your company. I'll let you guys up and reach out if I do feel the need for this. Alright. Okay?\n\nChannel 0: Oh, I understand. How about I send your email? Would that be more helpful so that you can thoroughly check us? And if it were a good fit, you can give us a call or we can set up a demo, if it's okay.\n\nChannel 1: I'll reach out from you via your website. Right? So I'll do that. Right? I generally don't give my email out when it's a cold call.\n\nNo.\n\nChannel 0: Oh,\n\nChannel 1: I don't.\n\nChannel 0: fair enough. I understand. Or maybe if you got you guys have a company email. You know, I think that's\n\nChannel 1: Oh, no. It's it's it's the same thing, the company email as well. Right? I'll I'll gotcha\n\nChannel 0: understand.\n\nChannel 1: there. I've got the name of the company. I'll look you guys up. I'm sure you'll have a contact us form on your website, so I'll I'll just use that. Okay?\n\nChannel 0: Alright then. I really appreciate your time, Sharon. Well, you have a great day, mate.\n\nChannel 1: No.\n\nChannel 0: Take\n\nChannel 1: You\n\nChannel 0: care.\n\nChannel 1: too. You too. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.02363233268260956}],"sentiment":"neutral","sentiment_score":0.02363233268260956,"channel":1,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"Oh, hi.","start":4.96,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.07695898786187172},{"text":"This is Sandra from Vigilance AI.","start":5.7599998,"end":7.94,"sentiment":"neutral","sentiment_score":0.08823644183576107},{"text":"Is this is this, Charan that I'm calling?","start":8.0,"end":12.179999,"sentiment":"neutral","sentiment_score":0.07786987582221627}],"sentiment":"neutral","sentiment_score":0.0816434770822525,"channel":0,"num_words":16,"start":4.96,"end":12.179999},{"sentences":[{"text":"Yes.","start":12.875,"end":13.375,"sentiment":"neutral","sentiment_score":0.03491268306970596},{"text":"Where are you calling 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our around the clock AI security analyst.","start":21.285,"end":27.785,"sentiment":"neutral","sentiment_score":0.18743551274140677},{"text":"So every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack if after hours coverage is anywhere on your radar.","start":28.33,"end":40.27,"sentiment":"neutral","sentiment_score":0.16324755052725473},{"text":"Would you be open to a quick demo to see if we can help your team?","start":41.185,"end":45.204998,"sentiment":"neutral","sentiment_score":0.19448027899488807}],"sentiment":"neutral","sentiment_score":0.17686788159711608,"channel":0,"num_words":58,"start":21.285,"end":45.204998},{"sentences":[{"text":"They I don't think this is suitable for where we're at with what we're doing.","start":47.045,"end":52.485,"sentiment":"negative","sentiment_score":-0.42631639540195465},{"text":"But I've got the name of your company.","start":52.485,"end":55.37,"sentiment":"neutral","sentiment_score":-0.02146273571997881},{"text":"I'll let you guys up and reach out if I do feel the need for this.","start":55.37,"end":60.03,"sentiment":"neutral","sentiment_score":0.04724051314406097},{"text":"Alright.","start":60.09,"end":60.57,"sentiment":"neutral","sentiment_score":0.08641454577445984},{"text":"Okay?","start":60.57,"end":61.07,"sentiment":"neutral","sentiment_score":0.069306381046772}],"sentiment":"neutral","sentiment_score":-0.13792387023568153,"channel":1,"num_words":41,"start":47.045,"end":61.07},{"sentences":[{"text":"Oh, I understand.","start":61.850002,"end":63.39,"sentiment":"neutral","sentiment_score":0.07326168815294902},{"text":"How about I send your email?","start":63.77,"end":65.630005,"sentiment":"neutral","sentiment_score":0.06520939990878105},{"text":"Would that be more helpful so that you can thoroughly check us?","start":65.69,"end":70.315,"sentiment":"neutral","sentiment_score":0.15540876860419908},{"text":"And if it were a good fit, you can give us a call or we can set up a demo, if it's okay.","start":70.315,"end":76.575005,"sentiment":"neutral","sentiment_score":0.1735260489842166}],"sentiment":"neutral","sentiment_score":0.1469783139499751,"channel":0,"num_words":44,"start":61.850002,"end":76.575005},{"sentences":[{"text":"I'll reach out from you via your website.","start":77.335,"end":79.354996,"sentiment":"neutral","sentiment_score":0.1352864746004343},{"text":"Right?","start":80.05499,"end":80.55499,"sentiment":"neutral","sentiment_score":0.0920802503824234},{"text":"So I'll do that.","start":81.09499,"end":82.71,"sentiment":"neutral","sentiment_score":0.07358197029680014},{"text":"Right?","start":82.85,"end":83.09,"sentiment":"neutral","sentiment_score":0.01624908298254013},{"text":"I generally don't give my email out when it's a cold call.","start":83.09,"end":87.27,"sentiment":"neutral","sentiment_score":-0.18482403581341109}],"sentiment":"neutral","sentiment_score":-0.028189977630972862,"channel":1,"num_words":26,"start":77.335,"end":87.27},{"sentences":[{"text":"No.","start":88.13,"end":88.45,"sentiment":"neutral","sentiment_score":-0.15910150110721588}],"sentiment":"neutral","sentiment_score":-0.15910150110721588,"channel":1,"num_words":1,"start":88.13,"end":88.45},{"sentences":[{"text":"Oh,","start":88.42999,"end":88.92999,"sentiment":"neutral","sentiment_score":-0.1594008058309555}],"sentiment":"neutral","sentiment_score":-0.1594008058309555,"channel":0,"num_words":1,"start":88.42999,"end":88.92999},{"sentences":[{"text":"I don't.","start":88.45,"end":89.03,"sentiment":"neutral","sentiment_score":-0.1670457422733307}],"sentiment":"neutral","sentiment_score":-0.1670457422733307,"channel":1,"num_words":2,"start":88.45,"end":89.03},{"sentences":[{"text":"fair enough.","start":89.149994,"end":89.78999,"sentiment":"neutral","sentiment_score":-0.13619514554738998},{"text":"I understand.","start":89.78999,"end":90.45,"sentiment":"neutral","sentiment_score":-0.08562236279249191},{"text":"Or maybe if you got you guys have a company email.","start":90.59,"end":93.89,"sentiment":"neutral","sentiment_score":-0.05220056189732118},{"text":"You know, I think that's","start":94.10999,"end":95.81,"sentiment":"neutral","sentiment_score":-0.04321594871580601}],"sentiment":"neutral","sentiment_score":-0.06169604705646634,"channel":0,"num_words":20,"start":89.149994,"end":95.81},{"sentences":[{"text":"Oh, no.","start":95.415,"end":95.735,"sentiment":"neutral","sentiment_score":-0.09538488835096359},{"text":"It's it's it's the same thing, the company email as well.","start":95.735,"end":98.455,"sentiment":"neutral","sentiment_score":-0.08964977074753154},{"text":"Right?","start":98.455,"end":98.855,"sentiment":"neutral","sentiment_score":-0.03323144465684891},{"text":"I'll I'll gotcha","start":98.855,"end":101.015,"sentiment":"neutral","sentiment_score":-0.023896226659417152}],"sentiment":"neutral","sentiment_score":-0.07540219879763968,"channel":1,"num_words":17,"start":95.415,"end":101.015},{"sentences":[{"text":"understand.","start":100.985,"end":101.485,"sentiment":"neutral","sentiment_score":-0.045272305607795715}],"sentiment":"neutral","sentiment_score":-0.045272305607795715,"channel":0,"num_words":1,"start":100.985,"end":101.485},{"sentences":[{"text":"there.","start":101.015,"end":101.335,"sentiment":"neutral","sentiment_score":-0.03318266570568085},{"text":"I've got the name of the company.","start":101.335,"end":103.015,"sentiment":"neutral","sentiment_score":0.008935895182990603},{"text":"I'll look you guys up.","start":103.015,"end":104.055,"sentiment":"neutral","sentiment_score":0.03436058759689331},{"text":"I'm sure you'll have a contact us form on your website, so I'll I'll just use that.","start":104.055,"end":109.11,"sentiment":"neutral","sentiment_score":0.044824902406510186},{"text":"Okay?","start":109.590004,"end":110.090004,"sentiment":"neutral","sentiment_score":0.056231606751680374}],"sentiment":"neutral","sentiment_score":0.03288472536200237,"channel":1,"num_words":31,"start":101.015,"end":110.090004},{"sentences":[{"text":"Alright then.","start":111.45493,"end":112.25494,"sentiment":"neutral","sentiment_score":0.21690379083156586},{"text":"I really appreciate your time, Sharon.","start":112.25494,"end":114.01494,"sentiment":"positive","sentiment_score":0.5250038156906763},{"text":"Well, you have a great day, mate.","start":114.01494,"end":115.29494,"sentiment":"positive","sentiment_score":0.5338014364242554}],"sentiment":"positive","sentiment_score":0.4880293687184652,"channel":0,"num_words":15,"start":111.45493,"end":115.29494},{"sentences":[{"text":"No.","start":115.19,"end":115.43,"sentiment":"neutral","sentiment_score":0.058130718767642975}],"sentiment":"neutral","sentiment_score":0.058130718767642975,"channel":1,"num_words":1,"start":115.19,"end":115.43},{"sentences":[{"text":"Take","start":115.29494,"end":115.534935,"sentiment":"neutral","sentiment_score":0.06252419203519821}],"sentiment":"neutral","sentiment_score":0.06252419203519821,"channel":0,"num_words":1,"start":115.29494,"end":115.534935},{"sentences":[{"text":"You","start":115.43,"end":115.67,"sentiment":"neutral","sentiment_score":0.04843848571181297}],"sentiment":"neutral","sentiment_score":0.04843848571181297,"channel":1,"num_words":1,"start":115.43,"end":115.67},{"sentences":[{"text":"care.","start":115.534935,"end":116.034935,"sentiment":"neutral","sentiment_score":0.1188824027776718}],"sentiment":"neutral","sentiment_score":0.1188824027776718,"channel":0,"num_words":1,"start":115.534935,"end":116.034935},{"sentences":[{"text":"too.","start":115.67,"end":116.07,"sentiment":"neutral","sentiment_score":0.08841024339199066},{"text":"You 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Charan was not interested and asked for an email instead. The agent agreed to send an email and the call ended politely."},"intents":{"segments":[{"text":"Would you be open to a quick demo to see if we can help your team?","start_word":74,"end_word":89,"intents":[{"intent":"Request a demo","confidence_score":0.017229047}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Sandra from Vigilance AI. Is this is this, Charan that I'm calling? Yes. Where are you calling from? Oh, yes. Vigilance AI. We're a cybersecurity company. Okay. Sharon, yeah, Vigilance AI is our around the clock AI security analyst. So every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack if after hours coverage is anywhere on your radar. Would you be open to a quick demo to see if we can help your team?","start_word":0,"end_word":89,"sentiment":"neutral","sentiment_score":0.1280357986688614},{"text":"They I don't think this is suitable for where we're at with what we're doing.","start_word":90,"end_word":104,"sentiment":"negative","sentiment_score":-0.41192471981048584},{"text":"But I've got the name of your company. I'll let you guys up and reach out if I do feel the need for this. Alright. Okay? Oh, I understand. How about I send your email? Would that be more helpful so that you can thoroughly check us? And if it were a good fit, you can give us a call or we can set up a demo, if it's okay. I'll reach out from you via your website. Right? So I'll do that. Right? I generally don't give my email out when it's a cold call. No. Oh, I don't. fair enough. I understand. Or maybe if you got you guys have a company email. You know, I think that's Oh, no. It's it's it's the same thing, the company email as well. Right? I'll I'll gotcha understand. there. I've got the name of the company. I'll look you guys up. I'm sure you'll have a contact us form on your website, so I'll I'll just use that. Okay? Alright then.","start_word":105,"end_word":275,"sentiment":"neutral","sentiment_score":0.021476516500115395},{"text":"I really appreciate your time, Sharon. Well, you have a great day, mate.","start_word":276,"end_word":288,"sentiment":"positive","sentiment_score":0.5419099926948547},{"text":"No. Take You care. too. You too. Thank you.","start_word":289,"end_word":297,"sentiment":"neutral","sentiment_score":0.15789662301540375}],"average":{"sentiment":"neutral","sentiment_score":0.0581511588118195}}}}