{"metadata":{"transaction_key":"deprecated","request_id":"019f6458-3213-7581-a676-4571171bd9ea","sha256":"c32c6cab67cfe9b4d7dbe96222f4529723de0b06ad1d2db2553a94297edc86bb","created":"2026-07-15T05:55:30.636Z","duration":6.4799376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. You've reached voice mail, Mark Seager. I'm unable to answer the phone right now, so please leave a message. Thank you.","confidence":0.9970703,"words":[{"word":"hey","start":0.32,"end":0.48,"confidence":0.9897461,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":-0.03304528445005417},{"word":"you've","start":0.48,"end":0.64,"confidence":0.93408203,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.10935886949300766},{"word":"reached","start":0.64,"end":0.96,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.1421796679496765},{"word":"voice","start":0.96,"end":1.1999999,"confidence":0.49316406,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.1050875410437584},{"word":"mail","start":1.1999999,"end":1.4399999,"confidence":0.65856934,"punctuated_word":"mail,","sentiment":"neutral","sentiment_score":-0.12773703038692474},{"word":"mark","start":1.4399999,"end":1.76,"confidence":0.95166016,"punctuated_word":"Mark","sentiment":"neutral","sentiment_score":-0.19496946036815643},{"word":"seager","start":1.76,"end":2.1599998,"confidence":0.8536784,"punctuated_word":"Seager.","sentiment":"neutral","sentiment_score":-0.164737731218338},{"word":"i'm","start":2.1599998,"end":2.3999999,"confidence":0.9980469,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6513930559158325},{"word":"unable","start":2.3999999,"end":2.72,"confidence":0.99902344,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.7167258262634277},{"word":"to","start":2.72,"end":2.8799999,"confidence":0.9970703,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7047277092933655},{"word":"answer","start":2.8799999,"end":3.12,"confidence":0.93408203,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.6839043498039246},{"word":"the","start":3.12,"end":3.28,"confidence":0.98828125,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.687118649482727},{"word":"phone","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.6687483191490173},{"word":"right","start":3.52,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.6575387120246887},{"word":"now","start":3.6799998,"end":3.84,"confidence":0.7932129,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.6119258403778076},{"word":"so","start":3.84,"end":4.08,"confidence":0.78222656,"punctuated_word":"so","sentiment":"negative","sentiment_score":-0.49059396982192993},{"word":"please","start":4.08,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.5095943808555603},{"word":"leave","start":4.3199997,"end":4.48,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4321615993976593},{"word":"a","start":4.48,"end":4.56,"confidence":0.9902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.444743275642395},{"word":"message","start":4.56,"end":5.06,"confidence":1.0,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.4587433934211731},{"word":"thank","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.023973196744918823},{"word":"you","start":5.3599997,"end":5.8599997,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.027137113735079765}],"paragraphs":{"transcript":"\nHey. You've reached voice mail, Mark Seager. I'm unable to answer the phone right now, so please leave a message. Thank you.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":-0.03304528445005417},{"text":"You've reached voice mail, Mark Seager.","start":0.48,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.14067838340997696},{"text":"I'm unable to answer the phone right now, so please leave a message.","start":2.1599998,"end":5.06,"sentiment":"negative","sentiment_score":-0.5936860831884238},{"text":"Thank you.","start":5.12,"end":5.8599997,"sentiment":"neutral","sentiment_score":-0.001581958495080471}],"sentiment":"negative","sentiment_score":-0.3908272083340721,"num_words":22,"start":0.32,"end":5.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. You've reached voice mail, Mark Seager. I'm unable to answer the phone right now, so please leave a message. Thank you.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":-0.03304528445005417},{"text":"You've reached voice mail, Mark Seager.","start":0.48,"end":2.1599998,"sentiment":"neutral","sentiment_score":-0.14067838340997696},{"text":"I'm unable to answer the phone right now, so please leave a message.","start":2.1599998,"end":5.06,"sentiment":"negative","sentiment_score":-0.5936860831884238},{"text":"Thank you.","start":5.12,"end":5.8599997,"sentiment":"neutral","sentiment_score":-0.001581958495080471}],"sentiment":"negative","sentiment_score":-0.3908272083340721,"channel":1,"num_words":22,"start":0.32,"end":5.8599997}]},"summary":{"result":"success","short":"Hey. You've reached voice mail, Mark Seager. I'm unable to answer the phone right now, so please leave a message. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":20,"end_word":21,"intents":[{"intent":"Request an message","confidence_score":0.0000019110803}]}]},"sentiments":{"segments":[{"text":"Hey. You've reached voice mail, Mark Seager.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":-0.12200700491666794},{"text":"I'm unable to answer the phone right now, so please leave a message.","start_word":7,"end_word":19,"sentiment":"negative","sentiment_score":-0.5922549366950989},{"text":"Thank you.","start_word":20,"end_word":21,"sentiment":"neutral","sentiment_score":-0.015949692577123642}],"average":{"sentiment":"negative","sentiment_score":-0.3681938171386719}}}}