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Yeah. Sorry. Sorry. It's a bad line.\n\nYou have to bear with me. Look. Yeah. That is my email, Kieran at Westcope. If you send me just even a blank email, I'll respond to you and we'll start organizing a time for a meeting, that'll be fine.\n\nYeah. That that won't be a drama. Yeah. Absolutely, mate. I have sorta heard a bit of the issue, so something I can definitely sort out for you.\n\nBut, yeah, we'll go from there. We'll make a plan or a scope and give you a quote or whatever you need and make it happen. Beautiful. Thanks for your time. Appreciate you getting in touch.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.52,"end":2.02,"sentiment":"neutral","sentiment_score":-0.0019288025796413424},{"text":"Yeah.","start":4.64,"end":4.88,"sentiment":"negative","sentiment_score":-0.3371749520301819},{"text":"Sorry.","start":4.88,"end":5.2,"sentiment":"neutral","sentiment_score":-0.3143318295478821},{"text":"Sorry.","start":5.2,"end":5.52,"sentiment":"neutral","sentiment_score":-0.3330990970134735},{"text":"It's a bad line.","start":5.52,"end":6.3199997,"sentiment":"negative","sentiment_score":-0.5699298828840256}],"sentiment":"negative","sentiment_score":-0.40828177658841014,"num_words":8,"start":1.52,"end":6.3199997},{"sentences":[{"text":"You have to bear with me.","start":6.3199997,"end":7.7799997,"sentiment":"negative","sentiment_score":-0.47342010339101154},{"text":"Look.","start":8.24,"end":8.559999,"sentiment":"neutral","sentiment_score":-0.0880802646279335},{"text":"Yeah.","start":8.559999,"end":8.8,"sentiment":"neutral","sentiment_score":-0.0034683533012866974},{"text":"That is my email, Kieran at Westcope.","start":8.8,"end":10.66,"sentiment":"neutral","sentiment_score":0.013707200464393412},{"text":"If you send me just even a blank email, I'll respond to you and we'll start organizing a time for a meeting, that'll be fine.","start":11.28,"end":21.485,"sentiment":"neutral","sentiment_score":0.008153389766812324}],"sentiment":"neutral","sentiment_score":-0.0658071022713557,"num_words":40,"start":6.3199997,"end":21.485},{"sentences":[{"text":"Yeah.","start":21.485,"end":21.805,"sentiment":"neutral","sentiment_score":0.06058119237422943},{"text":"That that won't be a drama.","start":21.805,"end":23.265,"sentiment":"neutral","sentiment_score":0.00902684653798739},{"text":"Yeah.","start":32.34,"end":32.579998,"sentiment":"neutral","sentiment_score":0.19566971063613892},{"text":"Absolutely, mate.","start":32.579998,"end":33.64,"sentiment":"positive","sentiment_score":0.34131889045238495},{"text":"I have sorta heard a bit of the issue, so something I can definitely sort out for you.","start":33.94,"end":38.66,"sentiment":"neutral","sentiment_score":0.22988140831391016}],"sentiment":"neutral","sentiment_score":0.18324696831405163,"num_words":28,"start":21.485,"end":38.66},{"sentences":[{"text":"But, yeah, we'll go from there.","start":38.66,"end":39.78,"sentiment":"neutral","sentiment_score":0.17567052692174911},{"text":"We'll make a plan or a scope and give you a quote or whatever you need and make it happen.","start":39.78,"end":44.52,"sentiment":"neutral","sentiment_score":0.2364075668156147},{"text":"Beautiful.","start":47.10294,"end":47.42294,"sentiment":"positive","sentiment_score":0.6715209484100342},{"text":"Thanks for your time.","start":47.42294,"end":48.142937,"sentiment":"positive","sentiment_score":0.6895685195922852},{"text":"Appreciate you getting in touch.","start":48.142937,"end":49.362938,"sentiment":"positive","sentiment_score":0.48631303310394286}],"sentiment":"neutral","sentiment_score":0.32343151917060214,"num_words":36,"start":38.66,"end":49.362938},{"sentences":[{"text":"Bye.","start":49.74294,"end":50.24294,"sentiment":"neutral","sentiment_score":0.10877807438373566}],"sentiment":"neutral","sentiment_score":0.10877807438373566,"num_words":1,"start":49.74294,"end":50.24294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello? Sorry. We keep getting cut off.\n\nChannel 1: Yeah. Sorry. Sorry. It's a bad line. You have to bear with me.\n\nLook. Yeah. That is my email, Kieran at Westcope. If you send me just even a blank email, I'll respond to you and we'll start organizing a time for a meeting, that'll\n\nChannel 0: Alright.\n\nChannel 1: be\n\nChannel 0: How are you looking over the next week or two?\n\nChannel 1: fine. Yeah. That that won't be a drama.\n\nChannel 0: Alright. Okay. What I'll do is I'll shoot you an email, and maybe I can ask for a couple of suggested dead times, and we can work out what's gonna happen. And then, yeah, it'd be great to meet up.\n\nChannel 1: Yeah. Absolutely, mate. I have sorta heard a bit of the issue, so something I can definitely sort out for you. But, yeah, we'll go from there. We'll make a plan or a scope and give you a quote or whatever you need and make it happen.\n\nChannel 0: Alright. Sounds good. I'll drop your line.\n\nChannel 1: Beautiful. Thanks for your time. Appreciate you getting\n\nChannel 0: Thanks.\n\nChannel 1: in touch.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.52,"end":2.02,"sentiment":"neutral","sentiment_score":-0.0019288025796413424}],"sentiment":"neutral","sentiment_score":-0.0019288025796413424,"channel":1,"num_words":1,"start":1.52,"end":2.02},{"sentences":[{"text":"Hello?","start":2.48,"end":2.8799999,"sentiment":"neutral","sentiment_score":-0.02111469767987728},{"text":"Sorry.","start":2.8799999,"end":3.12,"sentiment":"negative","sentiment_score":-0.3500790596008301},{"text":"We keep getting cut 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The agent suggests organizing a meeting and will send an email with a quote. The agent assures the customer that they will work out the issue and get a quote."},"intents":{"segments":[{"text":"That is my email, Kieran at Westcope. If you send me just even a blank email, I'll respond to you and we'll start organizing a time for a meeting, that'll Alright.","start_word":23,"end_word":53,"intents":[{"intent":"Send email","confidence_score":0.18659513},{"intent":"Schedule meeting","confidence_score":0.028831251},{"intent":"Arrange meeting","confidence_score":0.22591943}]},{"text":"What I'll do is I'll shoot you an email, and maybe I can ask for a couple of suggested dead times, and we can work out what's gonna happen. And then, yeah, it'd be great to meet up. Yeah.","start_word":75,"end_word":113,"intents":[{"intent":"Obtain dead times","confidence_score":0.002924568}]},{"text":"We'll make a plan or a scope and give you a quote or whatever you need and make it happen. 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