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I'll","start":73.755,"end":74.875,"sentiment":"neutral","sentiment_score":0.013083581998944282}],"sentiment":"neutral","sentiment_score":0.018966581406337873,"channel":0,"num_words":7,"start":73.195,"end":74.875},{"sentences":[{"text":"here.","start":74.744995,"end":75.244995,"sentiment":"neutral","sentiment_score":0.025861091911792755}],"sentiment":"neutral","sentiment_score":0.025861091911792755,"channel":1,"num_words":1,"start":74.744995,"end":75.244995},{"sentences":[{"text":"make a note.","start":74.875,"end":75.275,"sentiment":"neutral","sentiment_score":0.03013434261083603},{"text":"But thank you for taking this call.","start":75.275,"end":77.055,"sentiment":"neutral","sentiment_score":0.29975510920797077}],"sentiment":"neutral","sentiment_score":0.21886887922883033,"channel":0,"num_words":10,"start":74.875,"end":77.055},{"sentences":[{"text":"No 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good","start":77.354996,"end":77.755,"sentiment":"positive","sentiment_score":0.5104689300060272}],"sentiment":"positive","sentiment_score":0.5104689300060272,"channel":0,"num_words":2,"start":77.354996,"end":77.755},{"sentences":[{"text":"you,","start":77.545,"end":77.784996,"sentiment":"positive","sentiment_score":0.5885666608810425}],"sentiment":"positive","sentiment_score":0.5885666608810425,"channel":1,"num_words":1,"start":77.545,"end":77.784996},{"sentences":[{"text":"one.","start":77.755,"end":78.255,"sentiment":"positive","sentiment_score":0.5173695087432861}],"sentiment":"positive","sentiment_score":0.5173695087432861,"channel":0,"num_words":1,"start":77.755,"end":78.255},{"sentences":[{"text":"Mary.","start":77.784996,"end":78.025,"sentiment":"positive","sentiment_score":0.3375469148159027},{"text":"Thanks a lot.","start":78.025,"end":78.925,"sentiment":"positive","sentiment_score":0.5145913163820902}],"sentiment":"positive","sentiment_score":0.47033021599054337,"channel":1,"num_words":4,"start":77.784996,"end":78.925},{"sentences":[{"text":"Mhmm.","start":79.435,"end":79.755,"sentiment":"neutral","sentiment_score":0.13044635951519012},{"text":"Bye.","start":79.755,"end":80.255,"sentiment":"neutral","sentiment_score":0.06397779285907745}],"sentiment":"neutral","sentiment_score":0.09721207618713379,"channel":0,"num_words":2,"start":79.435,"end":80.255}]},"summary":{"result":"success","short":"A representative from a cybersecurity company called Sumit Sharma to offer a demo of their AI-powered MDR platform. Sumit, a customer, was interested but asked if the company had power in the area. The representative explained that they were a distributor and only a distributor, and made a note of Sumit's schedule."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Looking for Samit Sharma.","start_word":1,"end_word":20,"intents":[{"intent":"Provide name","confidence_score":0.012312057}]},{"text":"We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Sumit, because our CTO would love to have a quick demo with you just to introduce about our company.","start_word":53,"end_word":88,"intents":[{"intent":"Offer demo","confidence_score":0.35530886}]},{"text":"We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Sumit, because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking and hoping you do have an open schedule on the We 20 actually second. so we are only a distributor here. So all that work is done by the parent company in The US, actually.","start_word":53,"end_word":127,"intents":[{"intent":"Explain company","confidence_score":0.052188903}]},{"text":"And reason we called you, Sumit, because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking and hoping you do have an open schedule on the We 20 actually second. so we are only a distributor here. So all that work is done by the parent company in The US, actually. We have no power whatsoever in terms of the the system that we run. We basically just use it, sell I see.","start_word":65,"end_word":149,"intents":[{"intent":"Provide reason","confidence_score":0.07273015}]},{"text":"No problem.","start_word":171,"end_word":172,"intents":[{"intent":"Thank for taking call","confidence_score":0.0020222515}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Looking for Samit Sharma.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.01826588064432144},{"text":"Thanks.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.33401262760162354},{"text":"Please stay on the line. Hello. Smith speaking. Yes. Hi.","start_word":22,"end_word":31,"sentiment":"neutral","sentiment_score":0.1280573159456253},{"text":"Good morning. Sumit, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":32,"end_word":46,"sentiment":"positive","sentiment_score":0.4536987245082855},{"text":"Yep. How can I help you? We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Sumit, because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking and hoping you do have an open schedule on the We 20 actually second. so we are only a distributor here. So all that work is done by the parent company in The US, actually. We have no power whatsoever in terms of the the system that we run. We basically just use it, sell I see. I understand. it Alright then. If in that situation, I'll here. make a note. But thank you for taking this call. No problem.","start_word":47,"end_word":172,"sentiment":"neutral","sentiment_score":0.05976652726531029},{"text":"Have Thank a good you, one. Mary. Thanks a lot.","start_word":173,"end_word":182,"sentiment":"positive","sentiment_score":0.4697896540164947},{"text":"Mhmm. Bye.","start_word":183,"end_word":184,"sentiment":"neutral","sentiment_score":0.11149917542934418}],"average":{"sentiment":"neutral","sentiment_score":0.12621973431299602}}}}