{"metadata":{"transaction_key":"deprecated","request_id":"019f115a-5dbe-7842-963c-5aae378d9ccf","sha256":"ed55f9dd1261aa3e6a29e22d28d2ecc2d980444369d0a2463aa3bf4cd8989e0c","created":"2026-06-29T03:09:24.142Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":12,"output_tokens":12},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":12,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hold while I try to locate the person you are calling.","confidence":1.0,"words":[{"word":"hold","start":0.16,"end":0.48,"confidence":0.84472656,"punctuated_word":"Hold","sentiment":"negative","sentiment_score":-0.8043087720870972},{"word":"while","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"while","sentiment":"negative","sentiment_score":-0.6547727584838867},{"word":"i","start":0.71999997,"end":0.79999995,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7970512509346008},{"word":"try","start":0.79999995,"end":0.96,"confidence":0.99902344,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.7401909232139587},{"word":"to","start":0.96,"end":1.12,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7246999144554138},{"word":"locate","start":1.12,"end":1.5999999,"confidence":1.0,"punctuated_word":"locate","sentiment":"negative","sentiment_score":-0.5965627431869507},{"word":"the","start":1.5999999,"end":1.68,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5971644520759583},{"word":"person","start":1.68,"end":2.0,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.4181191027164459},{"word":"you","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7671748995780945},{"word":"are","start":2.24,"end":2.3999999,"confidence":0.81347656,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.7070603370666504},{"word":"calling","start":2.3999999,"end":2.8999999,"confidence":1.0,"punctuated_word":"calling.","sentiment":"negative","sentiment_score":-0.35503172874450684}],"paragraphs":{"transcript":"\nHold while I try to locate the person you are calling.","paragraphs":[{"sentences":[{"text":"Hold while I try to locate the person you are calling.","start":0.16,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.6511033529585059}],"sentiment":"negative","sentiment_score":-0.6511033529585059,"num_words":11,"start":0.16,"end":2.8999999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hold while I try to locate the person you are calling.","paragraphs":[{"sentences":[{"text":"Hold while I try to locate the person you are calling.","start":0.16,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.6511033529585059}],"sentiment":"negative","sentiment_score":-0.6511033529585059,"channel":1,"num_words":11,"start":0.16,"end":2.8999999}]},"summary":{"result":"success","short":"Hold while I try to locate the person you are calling."},"intents":{"segments":[{"text":"Hold while I try to locate the person you are calling.","start_word":1,"end_word":11,"intents":[{"intent":"Locate caller","confidence_score":0.8634731}]}]},"sentiments":{"segments":[{"text":"Hold while I try to locate the person you are calling.","start_word":0,"end_word":10,"sentiment":"negative","sentiment_score":-0.654667854309082}],"average":{"sentiment":"negative","sentiment_score":-0.654667854309082}}}}