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I mean, I'm going to do that, mate.\n\nYou take care.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.79999995,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.28456365317106247},{"text":"Hunter Leisure.","start":1.4399999,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.11721929907798767},{"text":"Barbara speaking.","start":2.1599998,"end":3.06,"sentiment":"neutral","sentiment_score":0.08642558380961418},{"text":"Hello?","start":6.72,"end":7.22,"sentiment":"neutral","sentiment_score":0.06349456310272217}],"sentiment":"neutral","sentiment_score":0.14855880503143584,"channel":1,"num_words":7,"start":0.79999995,"end":7.22},{"sentences":[{"text":"Oh, hi.","start":8.4,"end":9.139999,"sentiment":"neutral","sentiment_score":0.2772749811410904},{"text":"Good day.","start":9.28,"end":10.0199995,"sentiment":"positive","sentiment_score":0.4353879690170288},{"text":"It's Andrew from Vidilence AI.","start":10.48,"end":12.5,"sentiment":"neutral","sentiment_score":0.17810650467872619},{"text":"I was trying to get a hold of Peter.","start":13.375,"end":15.715,"sentiment":"neutral","sentiment_score":0.09690981606642406}],"sentiment":"neutral","sentiment_score":0.177113709350427,"channel":0,"num_words":18,"start":8.4,"end":15.715},{"sentences":[{"text":"Sure.","start":16.925,"end":17.325,"sentiment":"neutral","sentiment_score":0.19405469298362732},{"text":"One moment.","start":17.325,"end":18.064999,"sentiment":"neutral","sentiment_score":0.20836488157510757}],"sentiment":"neutral","sentiment_score":0.20359481871128082,"channel":1,"num_words":3,"start":16.925,"end":18.064999},{"sentences":[{"text":"Thank you.","start":18.735,"end":19.475,"sentiment":"positive","sentiment_score":0.5396924018859863}],"sentiment":"positive","sentiment_score":0.5396924018859863,"channel":0,"num_words":2,"start":18.735,"end":19.475},{"sentences":[{"text":"Yeah.","start":30.1,"end":30.6,"sentiment":"neutral","sentiment_score":0.08512569963932037}],"sentiment":"neutral","sentiment_score":0.08512569963932037,"channel":1,"num_words":1,"start":30.1,"end":30.6},{"sentences":[{"text":"Oh, hi, Peter.","start":31.95,"end":32.829998,"sentiment":"neutral","sentiment_score":0.04435529559850693},{"text":"It's Andrew from Vigilance AI.","start":32.829998,"end":35.15,"sentiment":"neutral","sentiment_score":0.047895902395248414},{"text":"Have I caught you in a bad time?","start":35.15,"end":37.01,"sentiment":"neutral","sentiment_score":-0.2693646792322397}],"sentiment":"neutral","sentiment_score":-0.11139825219288468,"channel":0,"num_words":16,"start":31.95,"end":37.01},{"sentences":[{"text":"I'm in the middle of the meeting.","start":37.86,"end":38.739998,"sentiment":"neutral","sentiment_score":-0.20291292454515183},{"text":"Do you mind calling me back later?","start":38.739998,"end":40.12,"sentiment":"neutral","sentiment_score":-0.13355163910559245},{"text":"Maybe after lunch is better.","start":40.34,"end":41.64,"sentiment":"neutral","sentiment_score":-0.14044114649295808}],"sentiment":"neutral","sentiment_score":-0.1609188251589474,"channel":1,"num_words":19,"start":37.86,"end":41.64},{"sentences":[{"text":"After lunch.","start":42.975,"end":43.695,"sentiment":"neutral","sentiment_score":-0.06294802203774452},{"text":"Alright.","start":43.695,"end":44.094997,"sentiment":"neutral","sentiment_score":-0.013786166906356812},{"text":"I'm sorry to disturb you, Peter.","start":44.094997,"end":45.774998,"sentiment":"negative","sentiment_score":-0.3334712088108063},{"text":"Yep.","start":45.774998,"end":46.254997,"sentiment":"neutral","sentiment_score":-0.040863558650016785},{"text":"I mean, I'm going to do that, mate.","start":46.254997,"end":48.094997,"sentiment":"neutral","sentiment_score":-0.03472994640469551}],"sentiment":"neutral","sentiment_score":-0.1366229218741258,"channel":0,"num_words":18,"start":42.975,"end":48.094997},{"sentences":[{"text":"You take care.","start":48.094997,"end":48.995,"sentiment":"neutral","sentiment_score":0.2036532536149025}],"sentiment":"neutral","sentiment_score":0.2036532536149025,"channel":0,"num_words":3,"start":48.094997,"end":48.995}]},"summary":{"result":"success","short":"An agent from Vidilence AI called Hunter Leisure and asked for Peter, but was unable to reach them. The agent apologized for the interruption and asked for a call back after lunch, to which the customer agreed."},"intents":{"segments":[{"text":"Do you mind calling me back later? Maybe after lunch is better.","start_word":54,"end_word":65,"intents":[{"intent":"Get a callback","confidence_score":0.002086889}]},{"text":"I'm sorry to disturb you, Peter. Yep. I mean, I'm going to do that, mate. You take care.","start_word":69,"end_word":86,"intents":[{"intent":"Disregard a person","confidence_score":0.0012085869}]}]},"sentiments":{"segments":[{"text":"Good morning. Hunter Leisure. Barbara speaking. Hello? Oh, hi.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.1780003011226654},{"text":"Good day.","start_word":9,"end_word":10,"sentiment":"positive","sentiment_score":0.4184041917324066},{"text":"It's Andrew from Vidilence AI. I was trying to get a hold of Peter. Sure. One moment.","start_word":11,"end_word":27,"sentiment":"neutral","sentiment_score":0.14790861308574677},{"text":"Thank you.","start_word":28,"end_word":29,"sentiment":"positive","sentiment_score":0.5124932527542114},{"text":"Yeah. Oh, hi, Peter. It's Andrew from Vigilance AI. Have I caught you in a bad time? I'm in the middle of the meeting. Do you mind calling me back later? Maybe after lunch is better. After lunch. Alright. I'm sorry to disturb you, Peter. Yep. I mean, I'm going to do that, mate. You take care.","start_word":30,"end_word":86,"sentiment":"neutral","sentiment_score":-0.09828820824623108}],"average":{"sentiment":"neutral","sentiment_score":0.004122565774356618}}}}