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It's it's all going on. I know. Yeah. Correct. Correct. And my beautiful fiance just got back. So like I said, that 10 old puppy has now been distracted by somebody way more important than me, which is which is a lot makes my life a lot easier. But, yeah, he is he is definitely cute, so I'll give him that. He's a Marley, so, like, yeah, the honestly, yeah, like picture perfect. Two different colored eyes. One's bright blue. It's, yeah, it's the most, yeah, it's the most walk down the Burley Beach kind of dog you can get, I think. Yeah. It's just ridiculous. Can't even walk into Bunnings without 10 people swarming you. So but here's some yeah. Yeah. You said you had a cross between border collie ants? A a a board okay. No. No. I haven't. That's exactly what I was just about to ask. I was like, what is that? Okay. Gotcha. So do they have those piercing blue eyes? Or Oh, okay. Oh my god. Sounds like so it never runs out of energy. Yeah. Yeah. Another payment. Alright. So I am just uploading your documents to our CRM, which is OdooSign. So I'm gonna send you out those documents. Like I said, it's it's through a it's through a software called OdoSign. I don't want you to sign anything, obviously, until we've gone through everything. I know that you're originally just after the insurances. So what I've done is I've actually done some like for like comparisons for a five year, ten year, and by the age of 60, so about thirty two years for each of you. If you were to write the recommended insurances with in just while just holding your current super funds as well. So just a just an insurance strategy just so that you can see what it looks like as well. Okay? And that is yep. So I've kinda given you the options of both because I know that was important to you guys. So give me one second. I've just realized that I can't upload it just yet because I haven't saved it in PDF, which is awesome. So give me one second. Yeah. Correct. We'll we'll give them a give them a stern we'll give them a stern talking to you when they get into the office. So you you you just you you attend to the kids and while I just save this, but look. If you're if you're listening and you're interested by the age of 60 with our recommendations for your for Brandon, we're looking at a about 3.1% better return. Premiums are pretty expensive as well as some exclusions for him. But overall, by the age of 60, you're looking at, yeah, $210,165 better off. But give me a second, and I'll upload it, and I'll show you all the benefits in a in a minute. Beautiful. Alright. I've got the wheel I've got the we've got the wheel of death. So give me one second. There we go. There we go. And this is beautiful, and I'm gonna save this one. Yeah. I'm glad that's you understand exactly what it's like to have the pups and the kids and all the things going on. Yeah. So thank you. I appreciate I appreciate you understanding. Yeah. Yeah. It's usually happens that way, but we do have we got, you know, over over a thousand clients. So you can clients that don't understand the the the pains and sufferings, but the benefits as well, it gets a little bit dicey at times. But and money never sleeps is a very true saying. But we're getting that, so give me one second. Beautiful. Beautiful. Alright. So PDFs are saved, and let's go find them. Actually, just got Starlink at home recently. So we it's actually amazing, to be honest. It's really, really good. It's really quick. Yeah. It's a little bit hard to put it on the roof. But other than that, yeah, like, the concept of it is pretty much exactly that. It's it's literally just a cord that plugs in with a dish. That's it. And you can take it anywhere. Yeah. It's amazing. It's amazing what technology does and that alien Elon Musk. He's somehow just doing more weird and wonderful things. But, yeah, it's for pretty convenience. Alright. Do you have access to your email? So you're able to open Harper documents on the computer? Yep. Amazing. Amazing. Perfect. Amazing. Gather. Go. And oh, did I not save it in Brenda's? I probably saved it in yours. There we go. Yes. I did. Co research working papers. Alright. Here we go. I've got that, and I've got that. I'm going to open. Alright. Now I just need to throw in some signature spots and away we go. My our guy, Riker, he is almost six, actually, in October. So, yeah, don't miss those stages. Yeah. The the you know, see the Google Gaga. Yeah. I don't know why this is taking so long, sir. Yeah. I apologize. I'm still uploading. I've I've attached a document. If to be fair, it is a fairly large document. It's a statement of advice like I explained before. But, yeah, if you just I will try my best to do a little bit of refresh as I'm talking about how quick the Starlink is. It decides to not work on me, but we're getting there. And like I said, before we go through this, it's it's mostly just a it's a discussion. You don't have to go ahead with, obviously, everything in this advice piece. You can we can discuss, you know, what what it looks like. If you just wanted to go ahead with the insurances, I've got some comparisons, like I said, on the next document, which is the which is the of statement of advice, the appendix to the statement of advice. So I can walk you through all of that. Okay. So if you now that you've got the kids, how about we make it 06:00? I need to call my office and try and get them to upload the document because for some reason, it hasn't connected to my portal. We have to for secure cybersecurity, having a whole bunch of client's details, we we've got, like, a direct kinda end to end portal for all of our files. So is it alright if I just give them a call and just get them to upload it? Yeah. Yeah. Sorry about the inconvenience. I'll speak to you really soon. See you. Bye. 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It's how are you? I I am have a lot more breath, which is which is good. Yeah. And I apologize.\n\nI apologize for being about twelve minutes past the original postponed time. It's it's all going on. I know. Yeah. Correct.\n\nCorrect. And my beautiful fiance just got back. So like I said, that 10 old puppy has now been distracted by somebody way more important than me, which is which is a lot makes my life a lot easier. But, yeah, he is he is definitely cute, so I'll give him that. He's a Marley, so, like, yeah, the honestly, yeah, like picture perfect.\n\nTwo different colored eyes. One's bright blue. It's, yeah, it's the most, yeah, it's the most walk down the Burley Beach kind of dog you can get, I think. Yeah. It's just ridiculous.\n\nCan't even walk into Bunnings without 10 people swarming you. So but here's some yeah. Yeah. You said you had a cross between border collie ants? A a a board okay.\n\nNo. No. I haven't. That's exactly what I was just about to ask. I was like, what is that?\n\nOkay. Gotcha. So do they have those piercing blue eyes? Or Oh, okay. Oh my god.\n\nSounds like so it never runs out of energy. Yeah. Yeah. Another payment. Alright.\n\nSo I am just uploading your documents to our CRM, which is OdooSign. So I'm gonna send you out those documents. Like I said, it's it's through a it's through a software called OdoSign. I don't want you to sign anything, obviously, until we've gone through everything. I know that you're originally just after the insurances.\n\nSo what I've done is I've actually done some like for like comparisons for a five year, ten year, and by the age of 60, so about thirty two years for each of you. If you were to write the recommended insurances with in just while just holding your current super funds as well. So just a just an insurance strategy just so that you can see what it looks like as well. Okay? And that is yep.\n\nSo I've kinda given you the options of both because I know that was important to you guys. So give me one second. I've just realized that I can't upload it just yet because I haven't saved it in PDF, which is awesome. So give me one second. Yeah.\n\nCorrect. We'll we'll give them a give them a stern we'll give them a stern talking to you when they get into the office. So you you you just you you attend to the kids and while I just save this, but look. If you're if you're listening and you're interested by the age of 60 with our recommendations for your for Brandon, we're looking at a about 3.1% better return. Premiums are pretty expensive as well as some exclusions for him.\n\nBut overall, by the age of 60, you're looking at, yeah, $210,165 better off. But give me a second, and I'll upload it, and I'll show you all the benefits in a in a minute. Beautiful. Alright. I've got the wheel I've got the we've got the wheel of death.\n\nSo give me one second. There we go. There we go. And this is beautiful, and I'm gonna save this one. Yeah.\n\nI'm glad that's you understand exactly what it's like to have the pups and the kids and all the things going on. Yeah. So thank you. I appreciate I appreciate you understanding. Yeah.\n\nYeah. It's usually happens that way, but we do have we got, you know, over over a thousand clients. So you can clients that don't understand the the the pains and sufferings, but the benefits as well, it gets a little bit dicey at times. But and money never sleeps is a very true saying. But we're getting that, so give me one second.\n\nBeautiful. Beautiful. Alright. So PDFs are saved, and let's go find them. Actually, just got Starlink at home recently.\n\nSo we it's actually amazing, to be honest. It's really, really good. It's really quick. Yeah. It's a little bit hard to put it on the roof.\n\nBut other than that, yeah, like, the concept of it is pretty much exactly that. It's it's literally just a cord that plugs in with a dish. That's it. And you can take it anywhere. Yeah.\n\nIt's amazing. It's amazing what technology does and that alien Elon Musk. He's somehow just doing more weird and wonderful things. But, yeah, it's for pretty convenience. Alright.\n\nDo you have access to your email? So you're able to open Harper documents on the computer? Yep. Amazing. Amazing.\n\nPerfect. Amazing. Gather. Go. And oh, did I not save it in Brenda's?\n\nI probably saved it in yours. There we go. Yes. I did. Co research working papers.\n\nAlright. Here we go. I've got that, and I've got that. I'm going to open. Alright.\n\nNow I just need to throw in some signature spots and away we go. My our guy, Riker, he is almost six, actually, in October. So, yeah, don't miss those stages. Yeah. The the you know, see the Google Gaga.\n\nYeah. I don't know why this is taking so long, sir. Yeah. I apologize. I'm still uploading.\n\nI've I've attached a document. If to be fair, it is a fairly large document. It's a statement of advice like I explained before. But, yeah, if you just I will try my best to do a little bit of refresh as I'm talking about how quick the Starlink is. It decides to not work on me, but we're getting there.\n\nAnd like I said, before we go through this, it's it's mostly just a it's a discussion. You don't have to go ahead with, obviously, everything in this advice piece. You can we can discuss, you know, what what it looks like. If you just wanted to go ahead with the insurances, I've got some comparisons, like I said, on the next document, which is the which is the of statement of advice, the appendix to the statement of advice. So I can walk you through all of that.\n\nOkay. So if you now that you've got the kids, how about we make it 06:00? I need to call my office and try and get them to upload the document because for some reason, it hasn't connected to my portal. We have to for secure cybersecurity, having a whole bunch of client's details, we we've got, like, a direct kinda end to end portal for all of our files. So is it alright if I just give them a call and just get them to upload it?\n\nYeah. Yeah. Sorry about the inconvenience. I'll speak to you really soon. See you.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Hey.","start":3.52,"end":3.84,"sentiment":"neutral","sentiment_score":0.14606323838233948},{"text":"It's how are you?","start":3.84,"end":5.54,"sentiment":"neutral","sentiment_score":0.27035919576883316},{"text":"I I am have a lot more breath, which is which is good.","start":7.7599998,"end":12.5,"sentiment":"positive","sentiment_score":0.34777992276044994},{"text":"Yeah.","start":12.559999,"end":12.719999,"sentiment":"neutral","sentiment_score":0.2095831334590912},{"text":"And I apologize.","start":12.719999,"end":13.54,"sentiment":"neutral","sentiment_score":0.1003585159778595}],"sentiment":"neutral","sentiment_score":0.28451353176073596,"num_words":22,"start":3.52,"end":13.54},{"sentences":[{"text":"I apologize for being about twelve minutes past the original postponed time.","start":14.0,"end":18.695,"sentiment":"neutral","sentiment_score":-0.14543242876728377},{"text":"It's it's all going on.","start":18.695,"end":20.635,"sentiment":"neutral","sentiment_score":-0.06161837689578533},{"text":"I know.","start":22.855,"end":23.515,"sentiment":"neutral","sentiment_score":-0.038811229169368744},{"text":"Yeah.","start":24.455,"end":24.855,"sentiment":"neutral","sentiment_score":0.055965714156627655},{"text":"Correct.","start":24.855,"end":25.335,"sentiment":"neutral","sentiment_score":0.126135915517807}],"sentiment":"neutral","sentiment_score":-0.09280008849288736,"num_words":21,"start":14.0,"end":25.335},{"sentences":[{"text":"Correct.","start":25.335,"end":25.654999,"sentiment":"neutral","sentiment_score":0.21862554550170896},{"text":"And my beautiful fiance just got back.","start":25.654999,"end":28.135,"sentiment":"positive","sentiment_score":0.35917142033576965},{"text":"So like I said, that 10 old puppy has now been distracted by somebody way more important than me, which is which is a lot makes my life a lot easier.","start":28.135,"end":37.52,"sentiment":"neutral","sentiment_score":0.19282679452050117},{"text":"But, yeah, he is he is definitely cute, so I'll give him that.","start":37.66,"end":41.385,"sentiment":"positive","sentiment_score":0.6197149295073289},{"text":"He's a Marley, so, like, yeah, the honestly, yeah, like picture perfect.","start":44.504997,"end":49.565,"sentiment":"neutral","sentiment_score":0.16800304129719734}],"sentiment":"neutral","sentiment_score":0.29348104214295745,"num_words":64,"start":25.335,"end":49.565},{"sentences":[{"text":"Two different colored eyes.","start":50.024998,"end":51.305,"sentiment":"neutral","sentiment_score":0.10056453570723534},{"text":"One's bright blue.","start":51.305,"end":52.425,"sentiment":"neutral","sentiment_score":0.1076072131594022},{"text":"It's, yeah, it's the most, yeah, it's the most walk down the Burley Beach kind of dog you can get, I think.","start":52.425,"end":59.97,"sentiment":"neutral","sentiment_score":0.21423291685906323},{"text":"Yeah.","start":61.550003,"end":61.79,"sentiment":"neutral","sentiment_score":0.05834604799747467},{"text":"It's just ridiculous.","start":61.79,"end":62.670002,"sentiment":"neutral","sentiment_score":-0.11518840367595355}],"sentiment":"neutral","sentiment_score":0.15609044818715614,"num_words":33,"start":50.024998,"end":62.670002},{"sentences":[{"text":"Can't even walk into Bunnings without 10 people swarming you.","start":62.670002,"end":65.79,"sentiment":"neutral","sentiment_score":-0.05493970960378647},{"text":"So but here's some yeah.","start":65.79,"end":69.675,"sentiment":"neutral","sentiment_score":0.0023415177594870327},{"text":"Yeah.","start":69.675,"end":69.695,"sentiment":"neutral","sentiment_score":0.007877515628933907},{"text":"You said you had a cross between border collie ants?","start":69.695,"end":73.634995,"sentiment":"neutral","sentiment_score":-0.005045438883826137},{"text":"A a a board okay.","start":75.255,"end":78.354996,"sentiment":"neutral","sentiment_score":0.004575306084007025}],"sentiment":"neutral","sentiment_score":-0.017980317742894252,"num_words":31,"start":62.670002,"end":78.354996},{"sentences":[{"text":"No.","start":80.68,"end":81.0,"sentiment":"neutral","sentiment_score":-0.07597358524799347},{"text":"No.","start":81.0,"end":81.24,"sentiment":"neutral","sentiment_score":-0.09503231942653656},{"text":"I haven't.","start":81.24,"end":81.71999,"sentiment":"neutral","sentiment_score":-0.09116874635219574},{"text":"That's exactly what I was just about to ask.","start":81.71999,"end":83.399994,"sentiment":"neutral","sentiment_score":-0.03873091170357333},{"text":"I was like, what is that?","start":83.399994,"end":84.85999,"sentiment":"neutral","sentiment_score":-0.010387863653401533}],"sentiment":"neutral","sentiment_score":-0.04022362024376267,"num_words":19,"start":80.68,"end":84.85999},{"sentences":[{"text":"Okay.","start":88.67999,"end":89.17999,"sentiment":"neutral","sentiment_score":0.0038552144542336464},{"text":"Gotcha.","start":89.32,"end":89.799995,"sentiment":"neutral","sentiment_score":-0.0054786354303359985},{"text":"So do they have those piercing blue eyes?","start":89.799995,"end":91.96,"sentiment":"neutral","sentiment_score":-0.013810337171889842},{"text":"Or Oh, okay.","start":91.96,"end":102.395004,"sentiment":"neutral","sentiment_score":0.0035978052765130997},{"text":"Oh my god.","start":102.535,"end":103.415,"sentiment":"neutral","sentiment_score":0.06555697818597157}],"sentiment":"neutral","sentiment_score":0.005959889502264559,"num_words":16,"start":88.67999,"end":103.415},{"sentences":[{"text":"Sounds like so it never runs out of energy.","start":103.415,"end":107.34,"sentiment":"neutral","sentiment_score":0.12105241749021742},{"text":"Yeah.","start":109.259995,"end":109.74,"sentiment":"neutral","sentiment_score":0.029445862397551537},{"text":"Yeah.","start":109.74,"end":109.979996,"sentiment":"neutral","sentiment_score":0.02146606519818306},{"text":"Another payment.","start":109.979996,"end":110.96,"sentiment":"neutral","sentiment_score":0.0017865123227238655},{"text":"Alright.","start":111.74,"end":112.14,"sentiment":"neutral","sentiment_score":0.002704323036596179}],"sentiment":"neutral","sentiment_score":0.08190435947783824,"num_words":14,"start":103.415,"end":112.14},{"sentences":[{"text":"So I am just uploading your documents to our CRM, which is OdooSign.","start":112.14,"end":118.0,"sentiment":"neutral","sentiment_score":0.0517526982495418},{"text":"So I'm gonna send you out those documents.","start":118.06,"end":120.31999,"sentiment":"neutral","sentiment_score":0.05170270614326},{"text":"Like I said, it's it's through a it's through a software called OdoSign.","start":121.725,"end":125.825,"sentiment":"neutral","sentiment_score":0.01911102560384629},{"text":"I don't want you to sign anything, obviously, until we've gone through everything.","start":125.885,"end":128.865,"sentiment":"neutral","sentiment_score":-0.12700083393317002},{"text":"I know that you're originally just after the insurances.","start":129.885,"end":132.465,"sentiment":"neutral","sentiment_score":0.029222943923539586}],"sentiment":"neutral","sentiment_score":-0.0009491836889148024,"num_words":56,"start":112.14,"end":132.465},{"sentences":[{"text":"So what I've done is I've actually done some like for like comparisons for a five year, ten year, and by the age of 60, so about thirty two years for each of you.","start":133.18,"end":141.6,"sentiment":"neutral","sentiment_score":0.05617339788552593},{"text":"If you were to write the recommended insurances with in just while just holding your current super funds as well.","start":142.22,"end":149.215,"sentiment":"neutral","sentiment_score":0.049575266800820826},{"text":"So just a just an insurance strategy just so that you can see what it looks like as well.","start":149.215,"end":155.535,"sentiment":"neutral","sentiment_score":0.06152971088886261},{"text":"Okay?","start":155.535,"end":156.035,"sentiment":"neutral","sentiment_score":0.06662854552268982},{"text":"And that is yep.","start":156.815,"end":158.31999,"sentiment":"neutral","sentiment_score":0.2895544171333313}],"sentiment":"neutral","sentiment_score":0.06788861006498337,"num_words":78,"start":133.18,"end":158.31999},{"sentences":[{"text":"So I've kinda given you the options of both because I know that was important to you guys.","start":158.31999,"end":161.85999,"sentiment":"neutral","sentiment_score":0.18055297268761528},{"text":"So give me one second.","start":163.12,"end":164.56,"sentiment":"neutral","sentiment_score":0.20226521492004396},{"text":"I've just realized that I can't upload it just yet because I haven't saved it in PDF, which is awesome.","start":164.56,"end":170.9,"sentiment":"neutral","sentiment_score":0.025351104512810706},{"text":"So give me one second.","start":173.265,"end":174.72499,"sentiment":"neutral","sentiment_score":0.038282458856701854},{"text":"Yeah.","start":175.665,"end":175.985,"sentiment":"neutral","sentiment_score":0.04980483651161194}],"sentiment":"neutral","sentiment_score":0.10223507763323736,"num_words":49,"start":158.31999,"end":175.985},{"sentences":[{"text":"Correct.","start":175.985,"end":176.485,"sentiment":"neutral","sentiment_score":0.10460726916790009},{"text":"We'll we'll give them a give them a stern we'll give them a stern talking to you when they get into the office.","start":176.545,"end":182.00499,"sentiment":"neutral","sentiment_score":0.07097220760972603},{"text":"So you you you just you you attend to the kids and while I just save this, but look.","start":182.14499,"end":189.28,"sentiment":"neutral","sentiment_score":0.03842435786990743},{"text":"If you're if you're listening and you're interested by the age of 60 with our recommendations for your for Brandon, we're looking at a about 3.1% better return.","start":189.28,"end":202.375,"sentiment":"neutral","sentiment_score":0.03261715912127069},{"text":"Premiums are pretty expensive as well as some exclusions for him.","start":202.375,"end":207.355,"sentiment":"neutral","sentiment_score":-0.13876898857680234}],"sentiment":"neutral","sentiment_score":0.022607956399641384,"num_words":82,"start":175.985,"end":207.355},{"sentences":[{"text":"But overall, by the age of 60, you're looking at, yeah, $210,165 better off.","start":207.815,"end":216.81,"sentiment":"neutral","sentiment_score":0.05211570992001465},{"text":"But give me a second, and I'll upload it, and I'll show you all the benefits in a in a minute.","start":217.43,"end":222.25,"sentiment":"neutral","sentiment_score":0.13054518082312175},{"text":"Beautiful.","start":224.79,"end":225.29,"sentiment":"positive","sentiment_score":0.503915548324585},{"text":"Alright.","start":243.37999,"end":243.78,"sentiment":"neutral","sentiment_score":-0.059053562581539154},{"text":"I've got the wheel I've got the we've got the wheel of death.","start":243.78,"end":247.48,"sentiment":"neutral","sentiment_score":-0.21349775905792528}],"sentiment":"neutral","sentiment_score":0.022809197083115577,"num_words":50,"start":207.815,"end":247.48},{"sentences":[{"text":"So give me one second.","start":247.54,"end":248.76,"sentiment":"neutral","sentiment_score":0.001911042258143425},{"text":"There we go.","start":250.515,"end":251.31499,"sentiment":"neutral","sentiment_score":0.042893139024575554},{"text":"There we go.","start":251.31499,"end":252.375,"sentiment":"neutral","sentiment_score":0.09414881219466527},{"text":"And this is beautiful, and I'm gonna save this one.","start":255.795,"end":259.41498,"sentiment":"positive","sentiment_score":0.4577580988407135},{"text":"Yeah.","start":260.35498,"end":260.595,"sentiment":"neutral","sentiment_score":0.031818050891160965}],"sentiment":"neutral","sentiment_score":0.22864000473848797,"num_words":22,"start":247.54,"end":260.595},{"sentences":[{"text":"I'm glad that's you understand exactly what it's like to have the pups and the kids and all the things going on.","start":260.595,"end":268.02002,"sentiment":"positive","sentiment_score":0.4476046592674472},{"text":"Yeah.","start":268.02002,"end":268.26,"sentiment":"neutral","sentiment_score":0.30876684188842773},{"text":"So thank you.","start":268.26,"end":269.06,"sentiment":"positive","sentiment_score":0.5191109975179037},{"text":"I appreciate I appreciate you understanding.","start":269.06,"end":271.64,"sentiment":"positive","sentiment_score":0.34482135126988095},{"text":"Yeah.","start":272.26,"end":272.76,"sentiment":"neutral","sentiment_score":0.10995380580425262}],"sentiment":"positive","sentiment_score":0.4209783106590762,"num_words":33,"start":260.595,"end":272.76},{"sentences":[{"text":"Yeah.","start":274.5,"end":274.66,"sentiment":"neutral","sentiment_score":0.05690605938434601},{"text":"It's usually happens that way, but we do have we got, you know, over over a thousand clients.","start":274.66,"end":280.085,"sentiment":"neutral","sentiment_score":0.03350965978784694},{"text":"So you can clients that don't understand the the the pains and sufferings, but the benefits as well, it gets a little bit dicey at times.","start":280.085,"end":288.505,"sentiment":"neutral","sentiment_score":-0.04246917821896764},{"text":"But and money never sleeps is a very true saying.","start":289.365,"end":292.025,"sentiment":"neutral","sentiment_score":-0.030910587310791014},{"text":"But we're getting that, so give me one second.","start":295.69,"end":298.27,"sentiment":"neutral","sentiment_score":0.019392259005043242}],"sentiment":"neutral","sentiment_score":-0.009042097502970137,"num_words":64,"start":274.5,"end":298.27},{"sentences":[{"text":"Beautiful.","start":301.45,"end":301.93,"sentiment":"positive","sentiment_score":0.43705320358276367},{"text":"Beautiful.","start":301.93,"end":302.43,"sentiment":"positive","sentiment_score":0.3918495178222656},{"text":"Alright.","start":309.665,"end":310.14502,"sentiment":"neutral","sentiment_score":0.04446301609277725},{"text":"So PDFs are saved, and let's go find them.","start":310.14502,"end":315.845,"sentiment":"neutral","sentiment_score":0.054595897181166544},{"text":"Actually, just got Starlink at home recently.","start":318.625,"end":321.26,"sentiment":"neutral","sentiment_score":0.07678877349410738}],"sentiment":"neutral","sentiment_score":0.10011843297826617,"num_words":19,"start":301.45,"end":321.26},{"sentences":[{"text":"So we it's actually amazing, to be honest.","start":322.44,"end":325.88,"sentiment":"positive","sentiment_score":0.39871540293097496},{"text":"It's really, really good.","start":325.88,"end":327.1,"sentiment":"positive","sentiment_score":0.6427422314882278},{"text":"It's really quick.","start":327.16,"end":328.13998,"sentiment":"positive","sentiment_score":0.4669816792011261},{"text":"Yeah.","start":331.765,"end":332.005,"sentiment":"neutral","sentiment_score":0.09340070188045502},{"text":"It's a little bit hard to put it on the roof.","start":332.005,"end":333.685,"sentiment":"neutral","sentiment_score":-0.032056432725353676}],"sentiment":"neutral","sentiment_score":0.2556450788483576,"num_words":27,"start":322.44,"end":333.685},{"sentences":[{"text":"But other than that, yeah, like, the concept of it is pretty much exactly that.","start":333.685,"end":337.685,"sentiment":"neutral","sentiment_score":0.14598811666170755},{"text":"It's it's literally just a cord that plugs in with a dish.","start":337.685,"end":341.52502,"sentiment":"neutral","sentiment_score":0.10942841445406278},{"text":"That's it.","start":341.52502,"end":342.265,"sentiment":"neutral","sentiment_score":0.0881778784096241},{"text":"And you can take it anywhere.","start":342.885,"end":344.345,"sentiment":"neutral","sentiment_score":0.1414423237244288},{"text":"Yeah.","start":344.48502,"end":344.725,"sentiment":"neutral","sentiment_score":0.26133668422698975}],"sentiment":"neutral","sentiment_score":0.13303636407686603,"num_words":36,"start":333.685,"end":344.725},{"sentences":[{"text":"It's amazing.","start":344.725,"end":345.285,"sentiment":"positive","sentiment_score":0.4742889851331711},{"text":"It's amazing what technology does and that alien Elon 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oh, did I not save it in Brenda's?","start":379.68997,"end":382.40997,"sentiment":"neutral","sentiment_score":0.003662577002412743}],"sentiment":"neutral","sentiment_score":0.07606477455164377,"num_words":13,"start":373.485,"end":382.40997},{"sentences":[{"text":"I probably saved it in yours.","start":382.40997,"end":383.93,"sentiment":"neutral","sentiment_score":0.023816791983942192},{"text":"There we go.","start":383.93,"end":384.83,"sentiment":"neutral","sentiment_score":0.03605226675669352},{"text":"Yes.","start":385.53,"end":386.00998,"sentiment":"neutral","sentiment_score":0.03690609335899353},{"text":"I did.","start":386.00998,"end":386.75,"sentiment":"neutral","sentiment_score":0.029368426650762558},{"text":"Co research working 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that for daddy?","start":228.815,"end":230.75499,"sentiment":"neutral","sentiment_score":0.05761871513511453}],"sentiment":"neutral","sentiment_score":0.12047509527341886,"num_words":11,"start":160.885,"end":230.75499},{"sentences":[{"text":"Oh, yeah.","start":266.27,"end":267.16998,"sentiment":"neutral","sentiment_score":0.12811774015426636},{"text":"100 percent.","start":268.35,"end":269.33,"sentiment":"positive","sentiment_score":0.4117986559867859},{"text":"Thank thank you.","start":269.71,"end":271.33,"sentiment":"positive","sentiment_score":0.5295044779777527},{"text":"It actually worked in our favor.","start":271.55,"end":273.49,"sentiment":"neutral","sentiment_score":0.16443892319997153},{"text":"That's exactly right.","start":292.38998,"end":293.77,"sentiment":"neutral","sentiment_score":0.12477751821279526}],"sentiment":"neutral","sentiment_score":0.2518320200033486,"num_words":16,"start":266.27,"end":293.77},{"sentences":[{"text":"Yeah.","start":302.22998,"end":302.46997,"sentiment":"neutral","sentiment_score":0.144432932138443},{"text":"Come have a look.","start":302.46997,"end":303.18997,"sentiment":"neutral","sentiment_score":0.0918325949460268},{"text":"Is daddy there?","start":303.18997,"end":304.185,"sentiment":"neutral","sentiment_score":0.04139455035328865},{"text":"Stop.","start":306.985,"end":307.485,"sentiment":"neutral","sentiment_score":0.02276073768734932},{"text":"Oh, how's that?","start":322.05002,"end":323.19,"sentiment":"neutral","sentiment_score":0.09005974481503169}],"sentiment":"neutral","sentiment_score":0.07740724459290504,"num_words":12,"start":302.22998,"end":323.19},{"sentences":[{"text":"It would be handy for when you're camping as well because you can just take it with you.","start":327.33002,"end":331.27002,"sentiment":"positive","sentiment_score":0.3635866923464669},{"text":"Yeah.","start":342.685,"end":343.085,"sentiment":"neutral","sentiment_score":0.10310247540473938},{"text":"How easy?","start":343.085,"end":343.82498,"sentiment":"neutral","sentiment_score":0.15832756459712982},{"text":"Go.","start":355.13998,"end":355.3,"sentiment":"neutral","sentiment_score":0.09034603834152222},{"text":"Go.","start":355.3,"end":355.54,"sentiment":"neutral","sentiment_score":0.08074092864990234}],"sentiment":"neutral","sentiment_score":0.31023500147073163,"num_words":23,"start":327.33002,"end":355.54},{"sentences":[{"text":"Jump in the car, Louise.","start":355.54,"end":356.68,"sentiment":"neutral","sentiment_score":0.09439491629600524},{"text":"I sure do now.","start":362.34,"end":363.63998,"sentiment":"neutral","sentiment_score":0.0791142825037241},{"text":"Perfect timing.","start":363.94498,"end":364.82498,"sentiment":"neutral","sentiment_score":0.2741745635867119},{"text":"My partner has just pulled up and taken the toddler.","start":364.82498,"end":367.72498,"sentiment":"neutral","sentiment_score":0.21775437891483307},{"text":"I can deal with the babies while I do this.","start":369.865,"end":372.60498,"sentiment":"positive","sentiment_score":0.43379541039466857}],"sentiment":"neutral","sentiment_score":0.25329931392785043,"num_words":31,"start":355.54,"end":372.60498},{"sentences":[{"text":"Yeah.","start":428.30502,"end":428.46503,"sentiment":"neutral","sentiment_score":0.018285095691680908},{"text":"Sorry, mister.","start":428.46503,"end":429.285,"sentiment":"neutral","sentiment_score":-0.052131641656160355},{"text":"The tailing.","start":430.30502,"end":431.045,"sentiment":"neutral","sentiment_score":-0.07248832657933235},{"text":"Yes.","start":449.545,"end":450.045,"sentiment":"neutral","sentiment_score":0.04195106402039528},{"text":"Yes.","start":476.53497,"end":477.03497,"sentiment":"neutral","sentiment_score":0.07652300596237183}],"sentiment":"neutral","sentiment_score":-0.016068681542362486,"num_words":7,"start":428.30502,"end":477.03497},{"sentences":[{"text":"Yep.","start":494.28998,"end":494.78998,"sentiment":"neutral","sentiment_score":0.13615688681602478},{"text":"There is bronzer everywhere.","start":501.64502,"end":502.945,"sentiment":"neutral","sentiment_score":0.012108434457331896},{"text":"Sorry, Bella.","start":503.165,"end":503.98502,"sentiment":"neutral","sentiment_score":-0.03660442866384983},{"text":"Sure.","start":505.165,"end":505.415,"sentiment":"neutral","sentiment_score":0.03146766871213913},{"text":"Yes.","start":505.415,"end":505.915,"sentiment":"neutral","sentiment_score":0.053610026836395264}],"sentiment":"neutral","sentiment_score":0.02182882920735412,"num_words":9,"start":494.28998,"end":505.915},{"sentences":[{"text":"Yeah.","start":529.575,"end":530.075,"sentiment":"neutral","sentiment_score":0.07643204182386398},{"text":"Not a problem.","start":532.85504,"end":533.835,"sentiment":"neutral","sentiment_score":0.1547945886850357},{"text":"I'll speak to you soon.","start":533.97504,"end":535.755,"sentiment":"neutral","sentiment_score":0.10772074460983276},{"text":"No.","start":537.575,"end":537.815,"sentiment":"neutral","sentiment_score":-0.08952873945236206},{"text":"You're alright.","start":537.815,"end":538.635,"sentiment":"neutral","sentiment_score":-0.03067892463877797}],"sentiment":"neutral","sentiment_score":0.07737774518318474,"num_words":12,"start":529.575,"end":538.635},{"sentences":[{"text":"No worries.","start":539.335,"end":539.815,"sentiment":"neutral","sentiment_score":-0.25712667405605316},{"text":"Bye.","start":539.815,"end":540.315,"sentiment":"neutral","sentiment_score":0.02985309436917305}],"sentiment":"neutral","sentiment_score":-0.16146675124764442,"num_words":3,"start":539.335,"end":540.315}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hey. It's how are you?\n\nChannel 1: Good. Good. How are you?\n\nChannel 0: I I am have a lot more breath, which is which is good. Yeah.\n\nChannel 1: Oh,\n\nChannel 0: And\n\nChannel 1: I'm good.\n\nChannel 0: I apologize. I apologize for being about twelve minutes past the original postponed time. It's it's all\n\nChannel 1: Don't\n\nChannel 0: going\n\nChannel 1: stress.\n\nChannel 0: on.\n\nChannel 1: It's the time\n\nChannel 0: I know.\n\nChannel 1: of the night, isn't it?\n\nChannel 0: Yeah. Correct. Correct. And my beautiful fiance just got back. So like I said, that 10 old puppy has now been distracted by somebody way more important than me, which is which is a lot makes my life a lot easier.\n\nBut, yeah, he is he is definitely cute, so I'll give him that.\n\nChannel 1: Oh, he would be. What color is he?\n\nChannel 0: He's a Marley, so, like, yeah, the\n\nChannel 1: Oh, beautiful.\n\nChannel 0: honestly, yeah, like picture perfect. Two different colored eyes. One's bright blue. It's, yeah, it's\n\nChannel 1: Oh, how\n\nChannel 0: the\n\nChannel 1: stunning?\n\nChannel 0: most, yeah, it's the most walk down the Burley Beach kind of dog you can get, I think.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. It's just ridiculous. Can't even walk into Bunnings without 10 people swarming you. So\n\nChannel 1: Yep.\n\nChannel 0: but\n\nChannel 1: I\n\nChannel 0: here's\n\nChannel 1: know that field.\n\nChannel 0: some yeah. Yeah. You said you had a cross between border collie ants?\n\nChannel 1: Border Collie and a Samoyed.\n\nChannel 0: A a a board okay.\n\nChannel 1: So have you have you heard of a Samoyed?\n\nChannel 0: No. No. I haven't. That's exactly what I was just about to ask.\n\nChannel 1: Yeah.\n\nChannel 0: I was like, what\n\nChannel 1: So\n\nChannel 0: is\n\nChannel 1: they're\n\nChannel 0: that?\n\nChannel 1: big white Alaskan fluffy dog.\n\nChannel 0: Okay. Gotcha. So do they have those piercing blue eyes? Or\n\nChannel 1: No. They actually are supposed to have, like, really dark black eyes. So he's\n\nChannel 0: Oh,\n\nChannel 1: got the dark black eyes, and he's just fully white.\n\nChannel 0: okay.\n\nChannel 1: And he's just\n\nChannel 0: Oh\n\nChannel 1: got\n\nChannel 0: my\n\nChannel 1: the\n\nChannel 0: god.\n\nChannel 1: border collie\n\nChannel 0: Sounds like\n\nChannel 1: attitude.\n\nChannel 0: so it never runs out of energy.\n\nChannel 1: Never.\n\nChannel 0: Yeah. Yeah. Another payment. Alright. So I am just uploading your documents to our CRM, which is OdooSign.\n\nSo I'm gonna send you out those documents. Like I said, it's it's through a it's through a software called OdoSign. I don't want you to sign anything, obviously, until we've gone through everything.\n\nChannel 1: Yes.\n\nChannel 0: I know that you're originally just after the insurances. So what I've done is I've actually done some like for like comparisons for a five year, ten year, and by the age of 60, so about thirty two years for each of you. If you were to write the recommended insurances with in just while just holding your current super funds as well. So just a just an insurance strategy just so that you can see what it looks like as well. Okay?\n\nChannel 1: Perfect.\n\nChannel 0: And that is yep. So I've kinda given you the options of both because I know that was important\n\nChannel 1: Awesome.\n\nChannel 0: to you guys. So give me one second. I've just realized that I can't upload it just yet because I haven't saved it in PDF, which is awesome.\n\nChannel 1: Advanced.\n\nChannel 0: So give me one second. Yeah. Correct. We'll we'll give them a give them a stern we'll give them a stern talking to you when they get into the office. So you you you just you you attend to the kids and while I just save this, but look.\n\nIf you're if you're listening and you're interested by the age of 60 with our recommendations for your for Brandon, we're looking at a about 3.1% better return. Premiums are pretty expensive as well as some exclusions for him. But overall,\n\nChannel 1: Yes.\n\nChannel 0: by the age of 60, you're looking at, yeah, $210,165 better off. But give me a second, and I'll upload it, and I'll show you all the benefits in a in a minute. Beautiful.\n\nChannel 1: Perfect. Do you wanna argue that for daddy?\n\nChannel 0: Alright. I've got the wheel I've got the we've got the wheel of death. So give me one second. There we go. There we go.\n\nAnd this is beautiful, and I'm gonna save this one. Yeah. I'm glad that's you understand exactly what it's like to have the pups and the kids and\n\nChannel 1: Oh,\n\nChannel 0: all\n\nChannel 1: yeah.\n\nChannel 0: the things going on. Yeah. So\n\nChannel 1: 100\n\nChannel 0: thank you.\n\nChannel 1: percent.\n\nChannel 0: I appreciate\n\nChannel 1: Thank\n\nChannel 0: I appreciate\n\nChannel 1: thank you.\n\nChannel 0: you understanding.\n\nChannel 1: It actually\n\nChannel 0: Yeah.\n\nChannel 1: worked in our favor.\n\nChannel 0: Yeah. It's usually happens that way, but we do have we got, you know, over over a thousand clients. So you can clients that don't understand the the the pains and sufferings, but the benefits as well, it gets a little bit dicey at times. But and money never sleeps is a very true saying.\n\nChannel 1: That's exactly right.\n\nChannel 0: But we're getting that, so give me one second. Beautiful. Beautiful.\n\nChannel 1: Yeah. Come have a look. Is daddy there? Stop.\n\nChannel 0: Alright. So PDFs are saved, and let's go find them. Actually, just got Starlink at home recently.\n\nChannel 1: Oh,\n\nChannel 0: So\n\nChannel 1: how's that?\n\nChannel 0: we it's actually amazing, to be honest. It's really, really good. It's\n\nChannel 1: It\n\nChannel 0: really\n\nChannel 1: would\n\nChannel 0: quick.\n\nChannel 1: be handy for when you're camping as well because you can just take it with you.\n\nChannel 0: Yeah. It's a little bit hard to put it on the roof. But other than that, yeah, like, the concept of it is pretty much exactly that. It's it's literally just a cord that plugs in with a dish. That's it.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: How\n\nChannel 0: you can\n\nChannel 1: easy?\n\nChannel 0: take it anywhere. Yeah. It's amazing. It's amazing what technology does and that alien Elon Musk. He's somehow just doing more weird and wonderful things.\n\nBut, yeah, it's for pretty convenience.\n\nChannel 1: Go. Go. Jump in the car, Louise.\n\nChannel 0: Alright. Do you have access to your email? So you're able to open Harper documents\n\nChannel 1: I sure do now.\n\nChannel 0: on the computer?\n\nChannel 1: Perfect timing.\n\nChannel 0: Yep.\n\nChannel 1: My partner has just pulled up and taken the toddler.\n\nChannel 0: Amazing. Amazing.\n\nChannel 1: I can deal with the babies while I do this.\n\nChannel 0: Perfect. Amazing. Gather. Go. And oh, did I not save it in Brenda's?\n\nI probably saved it in yours. There we go. Yes. I did. Co research working papers.\n\nAlright. Here we go. I've got that, and I've got that. I'm going to open. Alright.\n\nNow I just need to throw in some signature spots and away we go. My our guy, Riker, he is almost six, actually, in October. So, yeah, don't miss those stages.\n\nChannel 1: Yeah. Sorry, mister. The tailing.\n\nChannel 0: Yeah. The the you know, see the Google Gaga. Yeah. I don't know why this is taking so long, sir. Yeah.\n\nI apologize. I'm still uploading. I've I've attached a document. If to be fair, it is a fairly large document. It's a statement of advice like I explained before.\n\nBut,\n\nChannel 1: Yes.\n\nChannel 0: yeah, if you just I will try my best to do a little bit of refresh as I'm talking about how quick the Starlink is. It decides to not work on me, but we're getting there. And like I said, before we go through this, it's it's mostly just a it's a discussion. You don't have to go ahead with, obviously, everything in this\n\nChannel 1: Yes.\n\nChannel 0: advice piece. You can we can discuss, you know, what what it looks like. If you just wanted to go ahead with the insurances, I've got some comparisons, like I said, on the next document, which is the which is the of statement of advice, the appendix to the statement of advice. So\n\nChannel 1: Yep.\n\nChannel 0: I can walk you through all of that.\n\nChannel 1: There is bronzer everywhere. Sorry, Bella. Sure. Yes.\n\nChannel 0: Okay. So if you now that you've got the kids, how about we make it 06:00? I need to call my office and try and get them to upload the document because for some reason, it hasn't connected to my portal. We have to for secure cybersecurity, having a whole bunch of client's details, we we've got, like, a direct kinda end to end portal for all of our files. So\n\nChannel 1: Yeah.\n\nChannel 0: is it alright if I just give them a call and just get them to upload it?\n\nChannel 1: Not a problem. I'll speak\n\nChannel 0: Yeah.\n\nChannel 1: to you soon.\n\nChannel 0: Yeah. Sorry about the inconvenience.\n\nChannel 1: No.\n\nChannel 0: I'll\n\nChannel 1: You're\n\nChannel 0: speak\n\nChannel 1: alright.\n\nChannel 0: to you really soon. See\n\nChannel 1: No\n\nChannel 0: you.\n\nChannel 1: worries.\n\nChannel 0: Bye.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.0357639417052269}],"sentiment":"neutral","sentiment_score":0.0357639417052269,"channel":1,"num_words":1,"start":1.8399999,"end":2.34},{"sentences":[{"text":"Hey.","start":3.52,"end":3.84,"sentiment":"neutral","sentiment_score":0.14606323838233948},{"text":"It's how are you?","start":3.84,"end":5.54,"sentiment":"neutral","sentiment_score":0.27035919576883316}],"sentiment":"neutral","sentiment_score":0.24550000429153443,"channel":0,"num_words":5,"start":3.52,"end":5.54},{"sentences":[{"text":"Good.","start":5.92,"end":6.16,"sentiment":"positive","sentiment_score":0.6380377411842346},{"text":"Good.","start":6.16,"end":6.48,"sentiment":"positive","sentiment_score":0.5982276201248169},{"text":"How are you?","start":6.48,"end":7.2999997,"sentiment":"positive","sentiment_score":0.41078383723894757}],"sentiment":"positive","sentiment_score":0.49372337460517884,"channel":1,"num_words":5,"start":5.92,"end":7.2999997},{"sentences":[{"text":"I I am have a lot more breath, which is which is good.","start":7.7599998,"end":12.5,"sentiment":"positive","sentiment_score":0.34777992276044994},{"text":"Yeah.","start":12.559999,"end":12.719999,"sentiment":"neutral","sentiment_score":0.2095831334590912}],"sentiment":"positive","sentiment_score":0.3379087235246386,"channel":0,"num_words":14,"start":7.7599998,"end":12.719999},{"sentences":[{"text":"Oh,","start":12.639999,"end":12.799999,"sentiment":"neutral","sentiment_score":0.1814913749694824}],"sentiment":"neutral","sentiment_score":0.1814913749694824,"channel":1,"num_words":1,"start":12.639999,"end":12.799999},{"sentences":[{"text":"And","start":12.719999,"end":12.96,"sentiment":"neutral","sentiment_score":0.19554005563259125}],"sentiment":"neutral","sentiment_score":0.19554005563259125,"channel":0,"num_words":1,"start":12.719999,"end":12.96},{"sentences":[{"text":"I'm 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all","start":18.695,"end":19.815,"sentiment":"neutral","sentiment_score":-0.0621777152021726}],"sentiment":"neutral","sentiment_score":-0.10742275285370209,"channel":0,"num_words":17,"start":12.96,"end":19.815},{"sentences":[{"text":"Don't","start":19.585,"end":20.064999,"sentiment":"neutral","sentiment_score":-0.08929666131734848}],"sentiment":"neutral","sentiment_score":-0.08929666131734848,"channel":1,"num_words":1,"start":19.585,"end":20.064999},{"sentences":[{"text":"going","start":19.815,"end":20.135,"sentiment":"neutral","sentiment_score":-0.09928940236568452}],"sentiment":"neutral","sentiment_score":-0.09928940236568452,"channel":0,"num_words":1,"start":19.815,"end":20.135},{"sentences":[{"text":"stress.","start":20.064999,"end":20.564999,"sentiment":"neutral","sentiment_score":-0.12330037355422974}],"sentiment":"neutral","sentiment_score":-0.12330037355422974,"channel":1,"num_words":1,"start":20.064999,"end":20.564999},{"sentences":[{"text":"on.","start":20.135,"end":20.635,"sentiment":"neutral","sentiment_score":-0.02226933650672436}],"sentiment":"neutral","sentiment_score":-0.02226933650672436,"channel":0,"num_words":1,"start":20.135,"end":20.635},{"sentences":[{"text":"It's the time","start":22.305,"end":23.025,"sentiment":"neutral","sentiment_score":-0.028219327330589294}],"sentiment":"neutral","sentiment_score":-0.028219327330589294,"channel":1,"num_words":3,"start":22.305,"end":23.025},{"sentences":[{"text":"I know.","start":22.855,"end":23.515,"sentiment":"neutral","sentiment_score":-0.038811229169368744}],"sentiment":"neutral","sentiment_score":-0.038811229169368744,"channel":0,"num_words":2,"start":22.855,"end":23.515},{"sentences":[{"text":"of the night, isn't 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this","start":472.63,"end":476.805,"sentiment":"neutral","sentiment_score":0.012517835775559599}],"sentiment":"neutral","sentiment_score":-0.042952969488396775,"channel":0,"num_words":64,"start":449.705,"end":476.805},{"sentences":[{"text":"Yes.","start":476.53497,"end":477.03497,"sentiment":"neutral","sentiment_score":0.07652300596237183}],"sentiment":"neutral","sentiment_score":0.07652300596237183,"channel":1,"num_words":1,"start":476.53497,"end":477.03497},{"sentences":[{"text":"advice piece.","start":476.805,"end":477.785,"sentiment":"neutral","sentiment_score":0.06949357502162457},{"text":"You can we can discuss, you know, what what it looks like.","start":477.925,"end":481.145,"sentiment":"neutral","sentiment_score":0.0910470566401879},{"text":"If you just wanted to go ahead with the insurances, I've got some comparisons, like I said, on the next document, which is the which is the of statement of advice, the appendix to the statement of advice.","start":481.60498,"end":493.88,"sentiment":"neutral","sentiment_score":0.05360868744748203},{"text":"So","start":494.26,"end":494.5,"sentiment":"neutral","sentiment_score":0.09528545290231703}],"sentiment":"neutral","sentiment_score":0.06347108312513468,"channel":0,"num_words":53,"start":476.805,"end":494.5},{"sentences":[{"text":"Yep.","start":494.28998,"end":494.78998,"sentiment":"neutral","sentiment_score":0.13615688681602478}],"sentiment":"neutral","sentiment_score":0.13615688681602478,"channel":1,"num_words":1,"start":494.28998,"end":494.78998},{"sentences":[{"text":"I can walk you through all of that.","start":494.5,"end":496.52002,"sentiment":"neutral","sentiment_score":0.15811413060873747}],"sentiment":"neutral","sentiment_score":0.15811413060873747,"channel":0,"num_words":8,"start":494.5,"end":496.52002},{"sentences":[{"text":"There is bronzer everywhere.","start":501.64502,"end":502.945,"sentiment":"neutral","sentiment_score":0.012108434457331896},{"text":"Sorry, Bella.","start":503.165,"end":503.98502,"sentiment":"neutral","sentiment_score":-0.03660442866384983},{"text":"Sure.","start":505.165,"end":505.415,"sentiment":"neutral","sentiment_score":0.03146766871213913},{"text":"Yes.","start":505.415,"end":505.915,"sentiment":"neutral","sentiment_score":0.053610026836395264}],"sentiment":"neutral","sentiment_score":0.007537822006270289,"channel":1,"num_words":8,"start":501.64502,"end":505.915},{"sentences":[{"text":"Okay.","start":508.095,"end":508.495,"sentiment":"neutral","sentiment_score":0.0494876429438591},{"text":"So if you now that you've got the kids, how about we make it 06:00?","start":508.495,"end":512.255,"sentiment":"neutral","sentiment_score":0.03615434082845847},{"text":"I need to call my office and try and get them to upload the document because for some reason, it hasn't connected to my portal.","start":512.255,"end":518.86,"sentiment":"neutral","sentiment_score":-0.035645634979009626},{"text":"We have to for secure cybersecurity, having a whole bunch of client's details, we we've got, like, a direct kinda end to end portal for all of our files.","start":518.86,"end":529.04,"sentiment":"neutral","sentiment_score":0.038319369392662214},{"text":"So","start":529.545,"end":529.865,"sentiment":"neutral","sentiment_score":0.07136592268943787}],"sentiment":"neutral","sentiment_score":0.012440697408058273,"channel":0,"num_words":71,"start":508.095,"end":529.865},{"sentences":[{"text":"Yeah.","start":529.575,"end":530.075,"sentiment":"neutral","sentiment_score":0.07643204182386398}],"sentiment":"neutral","sentiment_score":0.07643204182386398,"channel":1,"num_words":1,"start":529.575,"end":530.075},{"sentences":[{"text":"is it alright if I just give them a call and just get them to upload it?","start":529.865,"end":532.84503,"sentiment":"neutral","sentiment_score":0.08425542361596051}],"sentiment":"neutral","sentiment_score":0.08425542361596051,"channel":0,"num_words":17,"start":529.865,"end":532.84503},{"sentences":[{"text":"Not a problem.","start":532.85504,"end":533.835,"sentiment":"neutral","sentiment_score":0.1547945886850357},{"text":"I'll speak","start":533.97504,"end":534.935,"sentiment":"neutral","sentiment_score":0.06186240166425705}],"sentiment":"neutral","sentiment_score":0.11762171387672424,"channel":1,"num_words":5,"start":532.85504,"end":534.935},{"sentences":[{"text":"Yeah.","start":534.825,"end":535.325,"sentiment":"neutral","sentiment_score":0.11822234094142914}],"sentiment":"neutral","sentiment_score":0.11822234094142914,"channel":0,"num_words":1,"start":534.825,"end":535.325},{"sentences":[{"text":"to you soon.","start":534.935,"end":535.755,"sentiment":"neutral","sentiment_score":0.13829297324021658}],"sentiment":"neutral","sentiment_score":0.13829297324021658,"channel":1,"num_words":3,"start":534.935,"end":535.755},{"sentences":[{"text":"Yeah.","start":536.105,"end":536.505,"sentiment":"neutral","sentiment_score":0.03344766050577164},{"text":"Sorry about the inconvenience.","start":536.505,"end":537.785,"sentiment":"neutral","sentiment_score":-0.15680593997240067}],"sentiment":"neutral","sentiment_score":-0.11875521987676621,"channel":0,"num_words":5,"start":536.105,"end":537.785},{"sentences":[{"text":"No.","start":537.575,"end":537.815,"sentiment":"neutral","sentiment_score":-0.08952873945236206}],"sentiment":"neutral","sentiment_score":-0.08952873945236206,"channel":1,"num_words":1,"start":537.575,"end":537.815},{"sentences":[{"text":"I'll","start":537.785,"end":537.945,"sentiment":"neutral","sentiment_score":-0.06916332244873047}],"sentiment":"neutral","sentiment_score":-0.06916332244873047,"channel":0,"num_words":1,"start":537.785,"end":537.945},{"sentences":[{"text":"You're","start":537.815,"end":538.135,"sentiment":"neutral","sentiment_score":-0.049743518233299255}],"sentiment":"neutral","sentiment_score":-0.049743518233299255,"channel":1,"num_words":1,"start":537.815,"end":538.135},{"sentences":[{"text":"speak","start":537.945,"end":538.185,"sentiment":"neutral","sentiment_score":-0.08330818265676498}],"sentiment":"neutral","sentiment_score":-0.08330818265676498,"channel":0,"num_words":1,"start":537.945,"end":538.185},{"sentences":[{"text":"alright.","start":538.135,"end":538.635,"sentiment":"neutral","sentiment_score":-0.011614331044256687}],"sentiment":"neutral","sentiment_score":-0.011614331044256687,"channel":1,"num_words":1,"start":538.135,"end":538.635},{"sentences":[{"text":"to you really 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agent discusses the customer's recent distraction and poor insurance strategy with a puppy. They offer a CRM tool called O depthSign and explain the benefits of it, including a better return and exclusions for older children. The agent also discusses a new tool called Starlink for easy access to documents and emails, and apologizes for the long wait. They mention a potential issue with a direct end-to-end portal for all files."},"intents":{"segments":[{"text":"So just a just an insurance strategy just so that you can see what it looks like as well. Okay?","start_word":424,"end_word":443,"intents":[{"intent":"Explain insurance strategy","confidence_score":0.0029514686}]},{"text":"So you're able to open Harper documents I sure do now. on the computer? Perfect timing.","start_word":933,"end_word":948,"intents":[{"intent":"Check docdoc availability","confidence_score":3.600714e-8}]},{"text":"I'm going to open. Alright.","start_word":1012,"end_word":1016,"intents":[{"intent":"Open portal","confidence_score":0.065040275}]},{"text":"So if you now that you've got the kids, how about we make it 06:00?","start_word":1241,"end_word":1255,"intents":[{"intent":"Confirm upload time","confidence_score":0.000037596554}]}]},"sentiments":{"segments":[{"text":"Hello? Hey. It's how are you?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.20573529601097107},{"text":"Good. Good. How are you? I I am have a lot more breath, which is which is good.","start_word":6,"end_word":23,"sentiment":"positive","sentiment_score":0.40858930349349976},{"text":"Yeah. Oh, And I'm I good. apologize. I apologize for being about twelve minutes past the original postponed time. It's it's all Don't going stress. on. It's the time I know. of the night, isn't it? Yeah. Correct. Correct.","start_word":24,"end_word":62,"sentiment":"neutral","sentiment_score":-0.017585651949048042},{"text":"And my beautiful fiance just got back.","start_word":63,"end_word":69,"sentiment":"positive","sentiment_score":0.36100223660469055},{"text":"So like I said, that 10 old puppy has now been distracted by somebody way more important than me, which is which is a lot makes my life a lot easier.","start_word":70,"end_word":100,"sentiment":"neutral","sentiment_score":0.2028022408485413},{"text":"But, yeah, he is he is definitely cute, so I'll give him that.","start_word":101,"end_word":113,"sentiment":"positive","sentiment_score":0.603960394859314},{"text":"Oh, he would be. What color is he? He's a Marley, so, like, yeah, the Oh, beautiful. honestly, yeah, like picture perfect. Two different colored eyes. One's bright blue. It's, yeah, it's Oh, how the stunning? most, yeah, it's the most walk down the Burley Beach kind of dog you can get, I think. Yep. Yeah. It's just ridiculous. Can't even walk into Bunnings without 10 people swarming you. So Yep. but I here's know that field. some yeah. Yeah. You said you had a cross between border collie ants? Border Collie and a Samoyed. A a a board okay. So have you have you heard of a Samoyed? No. No. I haven't. That's exactly what I was just about to ask. Yeah. I was like, what So is they're that? big white Alaskan fluffy dog. Okay. Gotcha. So do they have those piercing blue eyes? Or No. They actually are supposed to have, like, really dark black eyes. So he's Oh, got the dark black eyes, and he's just fully white. okay. And he's just Oh got my the god. border collie Sounds like attitude. so it never runs out of energy. Never. Yeah. Yeah. Another payment. Alright. So I am just uploading your documents to our CRM, which is OdooSign. So I'm gonna send you out those documents. Like I said, it's it's through a it's through a software called OdoSign. I don't want you to sign anything, obviously, until we've gone through everything. Yes. I know that you're originally just after the insurances. So what I've done is I've actually done some like for like comparisons for a five year, ten year, and by the age of 60, so about thirty two years for each of you. If you were to write the recommended insurances with in just while just holding your current super funds as well. So just a just an insurance strategy just so that you can see what it looks like as well. Okay?","start_word":114,"end_word":443,"sentiment":"neutral","sentiment_score":0.038659758036109534},{"text":"Perfect.","start_word":444,"end_word":444,"sentiment":"positive","sentiment_score":0.400016188621521},{"text":"And that is yep. So I've kinda given you the options of both because I know that was important Awesome. to you guys. So give me one second. I've just realized that I can't upload it just yet because I haven't saved it in PDF, which is awesome. Advanced. So give me one second. Yeah. Correct. We'll we'll give them a give them a stern we'll give them a stern talking to you when they get into the office. So you you you just you you attend to the kids and while I just save this, but look. If you're if you're listening and you're interested by the age of 60 with our recommendations for your for Brandon, we're looking at a about 3.1% better return. Premiums are pretty expensive as well as some exclusions for him. But overall, Yes. by the age of 60, you're looking at, yeah, $210,165 better off. But give me a second, and I'll upload it, and I'll show you all the benefits in a in a minute.","start_word":445,"end_word":617,"sentiment":"neutral","sentiment_score":0.07132656127214432},{"text":"Beautiful. Perfect.","start_word":618,"end_word":619,"sentiment":"positive","sentiment_score":0.4661291241645813},{"text":"Do you wanna argue that for daddy? Alright. I've got the wheel I've got the we've got the wheel of death. So give me one second. There we go. There we go.","start_word":620,"end_word":651,"sentiment":"neutral","sentiment_score":-0.07072053104639053},{"text":"And this is beautiful, and I'm gonna save this one.","start_word":652,"end_word":661,"sentiment":"positive","sentiment_score":0.45437198877334595},{"text":"Yeah.","start_word":662,"end_word":662,"sentiment":"neutral","sentiment_score":0.08499620854854584},{"text":"I'm glad that's you understand exactly what it's like to have the pups and the kids and Oh, all yeah.","start_word":663,"end_word":682,"sentiment":"positive","sentiment_score":0.4604657590389252},{"text":"the things going on. Yeah.","start_word":683,"end_word":687,"sentiment":"neutral","sentiment_score":0.21967756748199463},{"text":"So 100 thank you.","start_word":688,"end_word":691,"sentiment":"positive","sentiment_score":0.5221256017684937},{"text":"percent.","start_word":692,"end_word":692,"sentiment":"neutral","sentiment_score":0.3120495676994324},{"text":"I appreciate Thank I appreciate thank you.","start_word":693,"end_word":699,"sentiment":"positive","sentiment_score":0.47396978735923767},{"text":"you understanding. It actually Yeah. worked in our favor. Yeah. It's usually happens that way, but we do have we got, you know, over over a thousand clients. So you can clients that don't understand the the the pains and sufferings, but the benefits as well, it gets a little bit dicey at times. But and money never sleeps is a very true saying. That's exactly right. But we're getting that, so give me one second.","start_word":700,"end_word":775,"sentiment":"neutral","sentiment_score":0.018988654017448425},{"text":"Beautiful. Beautiful.","start_word":776,"end_word":777,"sentiment":"positive","sentiment_score":0.41445136070251465},{"text":"Yeah. Come have a look. Is daddy there? Stop. Alright. So PDFs are saved, and let's go find them. Actually, just got Starlink at home recently. Oh, So how's that?","start_word":778,"end_word":807,"sentiment":"neutral","sentiment_score":0.06831811368465424},{"text":"we it's actually amazing, to be honest. It's really, really good. It's It really would quick. be handy for when you're camping as well because you can just take it with you.","start_word":808,"end_word":839,"sentiment":"positive","sentiment_score":0.44649797677993774},{"text":"Yeah. It's a little bit hard to put it on the roof. But other than that, yeah, like, the concept of it is pretty much exactly that. It's it's literally just a cord that plugs in with a dish. That's it. Yeah. And How you can easy? take it anywhere. Yeah.","start_word":840,"end_word":890,"sentiment":"neutral","sentiment_score":0.09985115379095078},{"text":"It's amazing. It's amazing what technology does and that alien Elon Musk. He's somehow just doing more weird and wonderful things.","start_word":891,"end_word":911,"sentiment":"positive","sentiment_score":0.40309786796569824},{"text":"But, yeah, it's for pretty convenience. Go. Go. Jump in the car, Louise. Alright. Do you have access to your email? So you're able to open Harper documents I sure do now. on the computer? Perfect timing. Yep. My partner has just pulled up and taken the toddler.","start_word":912,"end_word":959,"sentiment":"neutral","sentiment_score":0.14297494292259216},{"text":"Amazing. Amazing. I can deal with the babies while I do this. Perfect.","start_word":960,"end_word":972,"sentiment":"positive","sentiment_score":0.44542375206947327},{"text":"Amazing. Gather. Go. And oh, did I not save it in Brenda's? I probably saved it in yours. There we go. Yes. I did. Co research working papers. Alright. Here we go. I've got that, and I've got that. I'm going to open. Alright. Now I just need to throw in some signature spots and away we go. My our guy, Riker, he is almost six, actually, in October. So, yeah, don't miss those stages. Yeah. Sorry, mister. The tailing. Yeah. The the you know, see the Google Gaga. Yeah. I don't know why this is taking so long, sir. Yeah. I apologize. I'm still uploading. I've I've attached a document. If to be fair, it is a fairly large document. It's a statement of advice like I explained before. But, Yes. yeah, if you just I will try my best to do a little bit of refresh as I'm talking about how quick the Starlink is. It decides to not work on me, but we're getting there. And like I said, before we go through this, it's it's mostly just a it's a discussion. You don't have to go ahead with, obviously, everything in this Yes. advice piece. You can we can discuss, you know, what what it looks like. If you just wanted to go ahead with the insurances, I've got some comparisons, like I said, on the next document, which is the which is the of statement of advice, the appendix to the statement of advice. So Yep. I can walk you through all of that. There is bronzer everywhere. Sorry, Bella. Sure. Yes. Okay. So if you now that you've got the kids, how about we make it 06:00? I need to call my office and try and get them to upload the document because for some reason, it hasn't connected to my portal. We have to for secure cybersecurity, having a whole bunch of client's details, we we've got, like, a direct kinda end to end portal for all of our files. So Yeah. is it alright if I just give them a call and just get them to upload it? Not a problem. I'll speak Yeah. to you soon. Yeah. Sorry about the inconvenience. No. I'll You're speak alright. to you really soon. See No you. worries. Bye. Bye. Bye.","start_word":973,"end_word":1358,"sentiment":"neutral","sentiment_score":0.012406957289927828}],"average":{"sentiment":"neutral","sentiment_score":0.08524692088055882}}}}