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great","start":39.63,"end":39.95,"sentiment":"neutral","sentiment_score":0.2112158238887787}],"sentiment":"neutral","sentiment_score":0.2112158238887787,"channel":1,"num_words":2,"start":39.63,"end":39.95},{"sentences":[{"text":"nothing","start":39.815,"end":40.055,"sentiment":"neutral","sentiment_score":0.14953136444091797}],"sentiment":"neutral","sentiment_score":0.14953136444091797,"channel":0,"num_words":1,"start":39.815,"end":40.055},{"sentences":[{"text":"day.","start":39.95,"end":40.45,"sentiment":"neutral","sentiment_score":0.13970839977264404}],"sentiment":"neutral","sentiment_score":0.13970839977264404,"channel":1,"num_words":1,"start":39.95,"end":40.45},{"sentences":[{"text":"to worry, James, because this is just a free pilot.","start":40.055,"end":42.635,"sentiment":"neutral","sentiment_score":0.0006932642310857773},{"text":"So there's","start":43.094997,"end":43.495,"sentiment":"neutral","sentiment_score":0.039609579369425774}],"sentiment":"neutral","sentiment_score":0.007179316754142444,"channel":0,"num_words":12,"start":40.055,"end":43.495},{"sentences":[{"text":"Yep.","start":43.309998,"end":43.809998,"sentiment":"neutral","sentiment_score":0.03774596005678177}],"sentiment":"neutral","sentiment_score":0.03774596005678177,"channel":1,"num_words":1,"start":43.309998,"end":43.809998},{"sentences":[{"text":"no commitment on this.","start":43.495,"end":44.774998,"sentiment":"neutral","sentiment_score":-0.004191191866993904},{"text":"So our goal is just only to demonstrate the value of our services.","start":44.774998,"end":48.074997,"sentiment":"neutral","sentiment_score":0.20021167110938293},{"text":"So we just only came.","start":48.214996,"end":49.735,"sentiment":"neutral","sentiment_score":0.04805733263492584},{"text":"Is that twenty minutes of your time?","start":49.735,"end":51.594997,"sentiment":"neutral","sentiment_score":0.04757448339036533}],"sentiment":"neutral","sentiment_score":0.10894120702969617,"channel":0,"num_words":29,"start":43.495,"end":51.594997},{"sentences":[{"text":"Yeah.","start":51.755,"end":52.075,"sentiment":"neutral","sentiment_score":-0.017381377518177032},{"text":"No.","start":52.075,"end":52.555,"sentiment":"neutral","sentiment_score":-0.09008800983428956},{"text":"Unfortunately,","start":52.555,"end":52.955,"sentiment":"neutral","sentiment_score":-0.08950214087963104}],"sentiment":"neutral","sentiment_score":-0.06565717607736588,"channel":1,"num_words":3,"start":51.755,"end":52.955},{"sentences":[{"text":"Right.","start":52.855,"end":53.355,"sentiment":"neutral","sentiment_score":-0.1578020304441452}],"sentiment":"neutral","sentiment_score":-0.1578020304441452,"channel":0,"num_words":1,"start":52.855,"end":53.355},{"sentences":[{"text":"I don't have the time.","start":52.955,"end":53.915,"sentiment":"neutral","sentiment_score":-0.20854445695877075},{"text":"So but thanks for you.","start":53.915,"end":54.955,"sentiment":"neutral","sentiment_score":0.11137038916349411},{"text":"Have a great day.","start":54.955,"end":55.935,"sentiment":"positive","sentiment_score":0.3462994247674942},{"text":"Take care.","start":56.475,"end":57.135002,"sentiment":"neutral","sentiment_score":0.21590083837509155}],"sentiment":"neutral","sentiment_score":0.08319556480273604,"channel":1,"num_words":16,"start":52.955,"end":57.135002},{"sentences":[{"text":"I see.","start":57.142937,"end":57.862938,"sentiment":"neutral","sentiment_score":0.08257737383246422},{"text":"Okay, ma'am.","start":57.862938,"end":58.607937,"sentiment":"neutral","sentiment_score":0.0631356704980135}],"sentiment":"neutral","sentiment_score":0.07285652216523886,"channel":0,"num_words":4,"start":57.142937,"end":58.607937}]},"summary":{"result":"success","short":"A representative from an AI-based cybersecurity company called James to offer a free demo of their MBR platform. James declined, stating that he is not interested at this time, but the representative thanked him and ended the call."},"intents":{"segments":[{"text":"reason we called you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking and hoping you do have an open schedule on the September 15. Would you be available?","start_word":42,"end_word":81,"intents":[{"intent":"Offer demo","confidence_score":0.0062338347},{"intent":"Inquire about availability","confidence_score":0.021236757}]},{"text":"And we're just checking and hoping you do have an open schedule on the September 15. Would you be available?","start_word":62,"end_word":81,"intents":[{"intent":"Confirm availability","confidence_score":0.3093091}]},{"text":"Probably not interested at this stage, but thanks for your time. Mhmm.","start_word":82,"end_word":93,"intents":[{"intent":"Express satisfaction","confidence_score":0.006972744}]},{"text":"Is that twenty minutes of your time? Yeah.","start_word":139,"end_word":146,"intents":[{"intent":"Request time","confidence_score":0.021251714}]},{"text":"Have a great day. Take care. I see.","start_word":160,"end_word":167,"intents":[{"intent":"Wish good day","confidence_score":0.26360595}]}]},"sentiments":{"segments":[{"text":"Hello. James speaking. Yes, Yes. Hi.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.090065136551857},{"text":"Good morning. James, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":6,"end_word":20,"sentiment":"positive","sentiment_score":0.4933869540691376},{"text":"ma'am. Mhmm.","start_word":21,"end_word":22,"sentiment":"neutral","sentiment_score":0.20480261743068695},{"text":"Good to hear.","start_word":23,"end_word":25,"sentiment":"positive","sentiment_score":0.3726128339767456},{"text":"Anyways, James, we are a cybersecurity company that runs an AI powered MBR platform. And Mhmm. reason we called you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking and hoping you do have an open schedule on the September 15. Would you be available? Probably not interested at this stage, but thanks for your time. Mhmm. Oh, I Alright. see. Have But a great nothing day. to worry, James, because this is just a free pilot. So there's Yep. no commitment on this. So our goal is just only to demonstrate the value of our services. So we just only came. Is that twenty minutes of your time? Yeah. No. Unfortunately, Right. I don't have the time. So but thanks for you.","start_word":26,"end_word":159,"sentiment":"neutral","sentiment_score":0.05332024767994881},{"text":"Have a great day.","start_word":160,"end_word":163,"sentiment":"positive","sentiment_score":0.34324178099632263},{"text":"Take care. I see. Okay, ma'am.","start_word":164,"end_word":169,"sentiment":"neutral","sentiment_score":0.10848955810070038}],"average":{"sentiment":"neutral","sentiment_score":0.1159881963962462}}}}