{"metadata":{"transaction_key":"deprecated","request_id":"01a0e561-725f-7970-9f62-cca3095ef574","sha256":"d8f04385cae5a163cd4039a680b010ad491f27c6862aeccbacd6bdc9ce6073a6","created":"2026-09-28T00:19:25.218Z","duration":8.783937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Reid Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished record","confidence":0.99902344,"words":[{"word":"reid","start":2.56,"end":2.8,"confidence":0.17651367,"punctuated_word":"Reid","sentiment":"neutral","sentiment_score":-0.06379688531160355},{"word":"holters","start":2.8,"end":3.1599998,"confidence":0.67366534,"punctuated_word":"Holters.","sentiment":"neutral","sentiment_score":-0.12527893483638763},{"word":"isn't","start":3.52,"end":3.9199998,"confidence":0.9980469,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.6675581336021423},{"word":"available","start":3.9199998,"end":4.3199997,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6050845384597778},{"word":"right","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7383192181587219},{"word":"now","start":4.56,"end":5.04,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6981977224349976},{"word":"please","start":5.04,"end":5.44,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.49150216579437256},{"word":"leave","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4012149870395661},{"word":"a","start":5.6,"end":5.7599998,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4805713295936585},{"word":"detailed","start":5.7599998,"end":6.24,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.4249725043773651},{"word":"message","start":6.24,"end":6.72,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4424602091312408},{"word":"after","start":6.72,"end":6.96,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2363472729921341},{"word":"the","start":6.96,"end":7.12,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3889877796173096},{"word":"tone","start":7.12,"end":7.6,"confidence":0.9975586,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.34509915113449097},{"word":"when","start":7.6,"end":7.8399997,"confidence":0.9980469,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.10840333998203278},{"word":"you","start":7.8399997,"end":7.9199996,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.14513157308101654},{"word":"have","start":7.9199996,"end":8.16,"confidence":0.9892578,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1123739406466484},{"word":"finished","start":8.16,"end":8.48,"confidence":0.99316406,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.1915468871593475},{"word":"record","start":8.48,"end":8.783937,"confidence":0.5986328,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.15369199216365814}],"paragraphs":{"transcript":"\nReid Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished record","paragraphs":[{"sentences":[{"text":"Reid Holters.","start":2.56,"end":3.1599998,"sentiment":"neutral","sentiment_score":-0.09453791007399559},{"text":"Isn't available right now.","start":3.52,"end":5.04,"sentiment":"negative","sentiment_score":-0.6772899031639099},{"text":"Please leave a detailed message after the tone.","start":5.04,"end":7.6,"sentiment":"negative","sentiment_score":-0.4013944249600172},{"text":"When you have finished record","start":7.6,"end":8.783937,"sentiment":"neutral","sentiment_score":-0.1422295466065407}],"sentiment":"negative","sentiment_score":-0.35897571397455114,"num_words":19,"start":2.56,"end":8.783937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Reid Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished record","paragraphs":[{"sentences":[{"text":"Reid Holters.","start":2.56,"end":3.1599998,"sentiment":"neutral","sentiment_score":-0.09453791007399559},{"text":"Isn't available right now.","start":3.52,"end":5.04,"sentiment":"negative","sentiment_score":-0.6772899031639099},{"text":"Please leave a detailed message after the tone.","start":5.04,"end":7.6,"sentiment":"negative","sentiment_score":-0.4013944249600172},{"text":"When you have finished record","start":7.6,"end":8.783937,"sentiment":"neutral","sentiment_score":-0.1422295466065407}],"sentiment":"negative","sentiment_score":-0.35897571397455114,"channel":1,"num_words":19,"start":2.56,"end":8.783937}]},"summary":{"result":"success","short":"Reid Holters. Isn't available right now. Please leave a detailed message after the tone. When you have finished record"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":6,"end_word":13,"intents":[{"intent":"Leave message","confidence_score":0.737542}]}]},"sentiments":{"segments":[{"text":"Reid Holters.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.10990841686725616},{"text":"Isn't available right now. Please leave a detailed message after the tone.","start_word":2,"end_word":13,"sentiment":"negative","sentiment_score":-0.5323376655578613},{"text":"When you have finished record","start_word":14,"end_word":18,"sentiment":"neutral","sentiment_score":-0.1707400530576706}],"average":{"sentiment":"negative","sentiment_score":-0.40741961342947824}}}}