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No no worries. Thank you, Andrew. Okay. Have a good day. Have a good day. 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Yeah. Good morning. Andrew, it's Ronald from Cloud Solution IT. How are you doing today?\n\nOkay. Wonderful. And I hope you still remember the company, because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Andrew, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more. And reason for my call today, Andrew, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month. Mhmm.\n\nI understand, sir. 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Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.06316614151000977},{"text":"Yeah.","start":2.8,"end":3.04,"sentiment":"neutral","sentiment_score":0.08703810721635818},{"text":"Good morning.","start":3.04,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.29996609687805176},{"text":"Andrew, it's Ronald from Cloud Solution IT.","start":4.7999997,"end":8.58,"sentiment":"neutral","sentiment_score":0.23935283720493317},{"text":"How are you doing today?","start":9.28,"end":10.5,"sentiment":"neutral","sentiment_score":0.2499912977218628}],"sentiment":"neutral","sentiment_score":0.22972267447039485,"num_words":16,"start":2.56,"end":10.5},{"sentences":[{"text":"Okay.","start":12.4,"end":12.719999,"sentiment":"positive","sentiment_score":0.3394314646720886},{"text":"Wonderful.","start":12.719999,"end":13.219999,"sentiment":"positive","sentiment_score":0.5572018623352051},{"text":"And I hope you still remember the company, because the last time that we touched base with you, it was September of last year.","start":14.155001,"end":22.895,"sentiment":"neutral","sentiment_score":0.13616346505781016},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":23.515,"end":33.93,"sentiment":"neutral","sentiment_score":0.1062648715796294},{"text":"Name of the company again, Andrew, it's Cloud Solution IT.","start":34.95,"end":38.25,"sentiment":"neutral","sentiment_score":0.08954325318336487}],"sentiment":"neutral","sentiment_score":0.12585937385521237,"num_words":63,"start":12.4,"end":38.25},{"sentences":[{"text":"We are a managed service provider.","start":38.870003,"end":41.05,"sentiment":"neutral","sentiment_score":0.0854247622191906},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more.","start":41.190002,"end":53.685,"sentiment":"neutral","sentiment_score":0.08104858413338661},{"text":"And reason for my call today, Andrew, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":54.145,"end":64.61,"sentiment":"neutral","sentiment_score":0.0993872092415889},{"text":"And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month.","start":65.31,"end":71.09,"sentiment":"neutral","sentiment_score":0.09059096822007136},{"text":"Mhmm.","start":90.21,"end":90.45,"sentiment":"neutral","sentiment_score":-0.0305398628115654}],"sentiment":"neutral","sentiment_score":0.08908143918961287,"num_words":84,"start":38.870003,"end":90.45},{"sentences":[{"text":"I understand, sir.","start":90.45,"end":91.59,"sentiment":"neutral","sentiment_score":-0.027964066093166668},{"text":"But any upcoming projects that maybe we can help you with?","start":92.29,"end":96.39,"sentiment":"neutral","sentiment_score":-0.02702769891104915},{"text":"Maybe for cybersecurity?","start":97.09,"end":98.39,"sentiment":"neutral","sentiment_score":-0.04022905851403872},{"text":"Or Alright.","start":98.85,"end":108.725,"sentiment":"neutral","sentiment_score":-0.01936425268650055},{"text":"Okay.","start":109.024994,"end":109.524994,"sentiment":"neutral","sentiment_score":0.029099617153406143}],"sentiment":"neutral","sentiment_score":-0.025575647503137587,"num_words":20,"start":90.45,"end":109.524994},{"sentences":[{"text":"That that that'll be fine.","start":109.585,"end":111.045,"sentiment":"neutral","sentiment_score":0.09799155741930007},{"text":"No no worries.","start":111.985,"end":113.024994,"sentiment":"neutral","sentiment_score":0.09199191133181255},{"text":"Thank you, Andrew.","start":113.024994,"end":113.924995,"sentiment":"neutral","sentiment_score":0.2509023994207382},{"text":"Okay.","start":114.145,"end":114.465,"sentiment":"neutral","sentiment_score":0.2706402540206909},{"text":"Have a good day.","start":114.465,"end":114.945,"sentiment":"positive","sentiment_score":0.3910668268799782}],"sentiment":"neutral","sentiment_score":0.20959676755592227,"num_words":16,"start":109.585,"end":114.945},{"sentences":[{"text":"Have a good day.","start":114.945,"end":116.06794,"sentiment":"positive","sentiment_score":0.3877657726407051},{"text":"Bye bye.","start":116.06794,"end":116.56794,"sentiment":"neutral","sentiment_score":0.13597893714904785}],"sentiment":"neutral","sentiment_score":0.30383682747681934,"num_words":6,"start":114.945,"end":116.56794}]}}]},{"alternatives":[{"transcript":"Hello? 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Hi there. It's going. Not too bad. Probably not at the moment.\n\nIt's to be honest, there's I don't wanna waste my time, and I don't wanna waste your time. So probably, it's not something for us, to be honest. We we mostly host everything in house, so we don't outsource. Yeah. Not really.\n\nReally, like I said, we have a pretty big IT team, and we don't outsource really anything really. Yeah. Yeah. Yeah. No worries.\n\nOkay. Thanks. Cheers. 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Yeah. Good\n\nChannel 1: Hi\n\nChannel 0: morning.\n\nChannel 1: there. It's going.\n\nChannel 0: Andrew, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Not too bad.\n\nChannel 0: Okay. Wonderful. And I hope you still remember the company, because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Andrew, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more. And reason for my call today, Andrew, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month.\n\nChannel 1: Probably not at the moment. It's to be honest, there's I don't wanna waste my time, and I don't wanna waste your time. So probably, it's not something for us, to be honest. We we mostly host everything in house, so we don't outsource. Yeah.\n\nChannel 0: Mhmm. I understand, sir. But any upcoming projects that maybe we can help you with? Maybe for\n\nChannel 1: Not really.\n\nChannel 0: cybersecurity? Or\n\nChannel 1: Really, like I said, we have a pretty big IT team, and we don't outsource really anything really. Yeah.\n\nChannel 0: Alright. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: That that that'll be fine.\n\nChannel 1: Yeah. No\n\nChannel 0: No\n\nChannel 1: worries.\n\nChannel 0: no worries. Thank\n\nChannel 1: Okay.\n\nChannel 0: you, Andrew.\n\nChannel 1: Thanks.\n\nChannel 0: Okay.\n\nChannel 1: Cheers.\n\nChannel 0: Have a\n\nChannel 1: Bye.\n\nChannel 0: good day. Have a good day. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.017271995544433594}],"sentiment":"neutral","sentiment_score":0.017271995544433594,"channel":1,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Hi.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.06316614151000977},{"text":"Yeah.","start":2.8,"end":3.04,"sentiment":"neutral","sentiment_score":0.08703810721635818},{"text":"Good","start":3.04,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.28384119272232056}],"sentiment":"neutral","sentiment_score":0.1446818138162295,"channel":0,"num_words":3,"start":2.56,"end":3.1999998},{"sentences":[{"text":"Hi","start":3.12,"end":3.28,"sentiment":"neutral","sentiment_score":0.2827630639076233}],"sentiment":"neutral","sentiment_score":0.2827630639076233,"channel":1,"num_words":1,"start":3.12,"end":3.28},{"sentences":[{"text":"morning.","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.31609100103378296}],"sentiment":"neutral","sentiment_score":0.31609100103378296,"channel":0,"num_words":1,"start":3.1999998,"end":3.6999998},{"sentences":[{"text":"there.","start":3.28,"end":3.52,"sentiment":"neutral","sentiment_score":0.2940199375152588},{"text":"It's 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calling the company Cloud Solutions IT to introduce their managed service provider and Microsoft trusted partner. He explains that they offer cloud solutions like cybersecurity, Power BI, and managed three sixty five, and asks if they can arrange an introductory meeting with the CTO. The agent, named Andrew, explains that they host everything in-house and don't outsource anything, but can help with upcoming projects. They end the call politely."},"intents":{"segments":[{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":50,"end_word":76,"intents":[{"intent":"Arrange meeting","confidence_score":0.040233098}]}]},"sentiments":{"segments":[{"text":"Hello? Hi. Yeah. Good Hi morning. there. It's going. Andrew, it's Ronald from Cloud Solution IT. How are you doing today? Not too bad.","start_word":0,"end_word":23,"sentiment":"neutral","sentiment_score":0.22360169887542725},{"text":"Okay. Wonderful.","start_word":24,"end_word":25,"sentiment":"positive","sentiment_score":0.4483166635036469},{"text":"And I hope you still remember the company, because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Andrew, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more. And reason for my call today, Andrew, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month. Probably not at the moment. It's to be honest, there's I don't wanna waste my time, and I don't wanna waste your time. So probably, it's not something for us, to be honest. We we mostly host everything in house, so we don't outsource. Yeah. Mhmm. I understand, sir. But any upcoming projects that maybe we can help you with? Maybe for Not really. cybersecurity? Or Really, like I said, we have a pretty big IT team, and we don't outsource really anything really. Yeah. Alright. Okay. Yeah. That that that'll be fine. Yeah. No No worries. no worries. Thank Okay. you, Andrew. Thanks. Okay.","start_word":26,"end_word":274,"sentiment":"neutral","sentiment_score":0.0029745895881205797},{"text":"Cheers. Have a Bye. good day. Have a good day.","start_word":275,"end_word":284,"sentiment":"positive","sentiment_score":0.3762930929660797},{"text":"Bye bye.","start_word":285,"end_word":286,"sentiment":"neutral","sentiment_score":0.15223899483680725}],"average":{"sentiment":"neutral","sentiment_score":0.04556215903609271}}}}