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It's Dana from Oakview Financial. How are you this morning?\n\nChannel 1: I'm great, Dana. However, I'm at work.\n\nChannel 0: Oh, that's okay. Did you need to reschedule? That's absolutely fine.\n\nChannel 1: You could I'll put it at 09:30 tonight.\n\nChannel 0: Oh, okay. Unfortunately, I don't quite work that late. That's okay.\n\nChannel 1: Yeah. No.\n\nChannel 0: When\n\nChannel 1: Because I was sorry. I dropped\n\nChannel 0: what\n\nChannel 1: it on today. They it's a big shift.\n\nChannel 0: that's absolutely fine. What what are your normal work I know your sort of work hours will be a little bit all over the place. But what\n\nChannel 1: Yeah.\n\nChannel 0: sort of time after work might suit you throughout the week, and I'll see what I can accommodate for you?\n\nChannel 1: Okay. What time do you start work?\n\nChannel 0: I normally start about 08:00 Queensland time.\n\nChannel 1: That's perfect. If you wanna ring that out of the park, that'll be easy.\n\nChannel 0: Yeah. Not a problem\n\nChannel 1: Yeah.\n\nChannel 0: at all. I could do tomorrow morning at 8AM. Would that be okay?\n\nChannel 1: Perfect. And I'll just be leaving\n\nChannel 0: Beautiful.\n\nChannel 1: my house, so that's on Saturday. It'll be I'll be in the car, but it'll be on speaker.\n\nChannel 0: Yep.\n\nChannel 1: Cool.\n\nChannel 0: That's absolutely fine. We'll have a bit of a chat and go through things then. Not a problem at all,\n\nChannel 1: Alright.\n\nChannel 0: Rayce. You\n\nChannel 1: Appreciate\n\nChannel 0: have a good\n\nChannel 1: your day\n\nChannel 0: day.\n\nChannel 1: now. Alright.\n\nChannel 0: That's\n\nChannel 1: Bye.\n\nChannel 0: okay. See you later.","paragraphs":[{"sentences":[{"text":"Bruce speaking.","start":1.04,"end":1.86,"sentiment":"neutral","sentiment_score":0.021786583587527275}],"sentiment":"neutral","sentiment_score":0.021786583587527275,"channel":1,"num_words":2,"start":1.04,"end":1.86},{"sentences":[{"text":"Hi, Reese.","start":2.48,"end":3.04,"sentiment":"neutral","sentiment_score":0.13080007582902908},{"text":"It's Dana from Oakview Financial.","start":3.04,"end":4.74,"sentiment":"neutral","sentiment_score":0.17656698524951936},{"text":"How are you this morning?","start":4.7999997,"end":5.94,"sentiment":"neutral","sentiment_score":0.2556716024875641}],"sentiment":"neutral","sentiment_score":0.2018994241952896,"channel":0,"num_words":12,"start":2.48,"end":5.94},{"sentences":[{"text":"I'm great, Dana.","start":6.0,"end":7.2799997,"sentiment":"positive","sentiment_score":0.5487463275591532},{"text":"However, I'm at 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They discuss the customer's work schedule and settle on a time for the appointment. The agent will be leaving on a weekend and will have a chat with the customer later."},"intents":{"segments":[{"text":"Did you need to reschedule?","start_word":24,"end_word":28,"intents":[{"intent":"Reschedule","confidence_score":0.08322615}]},{"text":"You could I'll put it at 09:30 tonight.","start_word":32,"end_word":39,"intents":[{"intent":"Schedule meeting","confidence_score":0.02375838}]},{"text":"What time do you start work?","start_word":118,"end_word":123,"intents":[{"intent":"Ask time","confidence_score":0.0008879474}]},{"text":"What time do you start work? I normally start about 08:00 Queensland time. That's perfect. If you wanna ring that out of the park, that'll be easy. Yeah. Not a problem Yeah. at all. I could do tomorrow morning at 8AM. Would that be okay? 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