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Good morning. David, it's Ronald from Cloud Solution IT.\n\nChannel 1: Yeah,\n\nChannel 0: How\n\nChannel 1: man.\n\nChannel 0: are you\n\nChannel 1: How\n\nChannel 0: doing\n\nChannel 1: are you\n\nChannel 0: today?\n\nChannel 1: doing? Yeah. Good, man. How are you?\n\nChannel 0: I'm doing good, sir. Thank you for asking. David, I am not so sure if you can still remember the company because the last time that we touched base with you, it was February of this year. Name of the company again, it's Cloud Solution IT, sir.\n\nChannel 1: Yeah.\n\nChannel 0: Yep. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five,\n\nChannel 1: Hello?\n\nChannel 0: Power\n\nChannel 1: Hello?\n\nChannel 0: BI","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.015802230685949326}],"sentiment":"neutral","sentiment_score":0.015802230685949326,"channel":1,"num_words":1,"start":0.56,"end":1.06},{"sentences":[{"text":"Yeah.","start":2.48,"end":2.72,"sentiment":"neutral","sentiment_score":0.09051591157913208},{"text":"Good morning.","start":2.72,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.30177393555641174},{"text":"David, it's Ronald from Cloud Solution 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Cloud Solution IT representative, Ronald, greets the customer, David, and asks how he is doing. He then explains that the company is a managed service provider with Microsoft's licenses and provides cloud solutions such as managing services for cybersecurity and disaster recovery, as well as SharePoint and BI."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good morning. David, it's Ronald from Cloud Solution IT. How Yeah, are man. you doing How are you today? doing? Yeah.","start_word":0,"end_word":22,"sentiment":"neutral","sentiment_score":0.1904372125864029},{"text":"Good, man.","start_word":23,"end_word":24,"sentiment":"positive","sentiment_score":0.4226892590522766},{"text":"How are you?","start_word":25,"end_word":27,"sentiment":"neutral","sentiment_score":0.3285861611366272},{"text":"I'm doing good, sir. 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