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Please choose one of the following options. For sales, press 1. For accounts, press 2. Or for all other inquiries, please press 3. Great in just a moment, then we'll tell the world with the most cutting edge signage solutions. Visual Technology. Stephanie speaking. Stephanie. You're good. What's in regards to? Who who sorry. Who who was it that made the inquiry? Yeah. But who was it? Who was it? What's the person's name? What's the person's name that made the inquiry? Just one moment. And where are you calling from? Okay. One moment. For LED signs. Explore all the possibilities online at visualexposure.com.au. Take a look at the world around you. Hi. I'm Geraldine. I'm good. Thank you. Oh, yes. Yes. I've do you have the spec sheet for that? Yeah. We don't need the product. We're just designing a system with that product in. So I believe our client got it from you, and then we just need a spec sheet to design the power supply and the rex box for it. What which what details do you need? 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for calling Visual Technologies, digital signs, and LED supplies. Please choose one of the following options. For sales, press 1. For accounts, press 2. Or for all other inquiries, please press 3.\n\nGreat in just a moment, then we'll tell the world with the most cutting edge signage solutions. Visual Technology. Stephanie speaking. Stephanie. You're good.\n\nWhat's in regards to? Who who sorry. Who who was it that made the inquiry? Yeah. But who was it?\n\nWho was it? What's the person's name? What's the person's name that made the inquiry? Just one moment. And where are you calling from?\n\nOkay. One moment. For LED signs. Explore all the possibilities online at visualexposure.com.au. Take a look at the world around you.\n\nHi. I'm Geraldine. I'm good. Thank you. Oh, yes.\n\nYes. I've do you have the spec sheet for that? Yeah. We don't need the product. We're just designing a system with that product in.\n\nSo I believe our client got it from you, and then we just need a spec sheet to design the power supply and the rex box for it. What which what details do you need? Just the spec sheet. We just need the input voltage information and maybe I just want to know the temperature rating and stuff. Yes.\n\nYes. That's right. Okay. Thank you so much. Thanks for your help.\n\nHave a good day. 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Please choose one of the following options. For sales, press 1. For accounts, press 2. Or for all other inquiries, please press 3.\n\nGreat in just a moment, then we'll tell the world with the most cutting edge signage solutions. Visual Technology. Stephanie speaking.\n\nChannel 0: Sorry. You just broke up. Who's speaking? Hi, mate. This is Ross with Check Home Systems.\n\nHow are you?\n\nChannel 1: Stephanie. You're good.\n\nChannel 0: That's great. Well, Ahmed, I was looking to have a chat with Geraldine Pong.\n\nChannel 1: What's in regards to?\n\nChannel 0: Actually, he made an inquiry regarding a product. So yeah.\n\nChannel 1: Who who sorry. Who who was it that made\n\nChannel 0: He\n\nChannel 1: the\n\nChannel 0: inquired for a fanless\n\nChannel 1: inquiry?\n\nChannel 0: PC.\n\nChannel 1: Yeah. But who was it? Who was it?\n\nChannel 0: Sorry?\n\nChannel 1: What's the person's name? What's the person's name that\n\nChannel 0: Geraldine\n\nChannel 1: made the inquiry?\n\nChannel 0: Pong. Geraldine Pong.\n\nChannel 1: Just one moment. And where are you calling\n\nChannel 0: Yep.\n\nChannel 1: from?\n\nChannel 0: Telecom systems.\n\nChannel 1: Okay. One moment. For LED signs. Explore all the possibilities online at visualexposure.com.au. Take a look at the world around you.\n\nChannel 0: Hello?\n\nChannel 1: Hi. I'm Geraldine.\n\nChannel 0: Hi, Sherlyn. This is Ross with Tech Home. How are you?\n\nChannel 1: I'm good. Thank you.\n\nChannel 0: That's great. Sherlyn, actually, just getting back to you regarding your inquiry for a ZedBox panelist PC.\n\nChannel 1: Oh, yes. Yes. I've do you have the spec sheet for that?\n\nChannel 0: Yep. Actually, the thing is the product is currently out of stock, and the stock is going to come in on August 26.\n\nChannel 1: Yeah. We don't need the product. We're just designing a system with that product in. So I believe our client got it from you, and then we just need a spec sheet to design the power supply and the rex box for it.\n\nChannel 0: Okay. Alright. So, Jevildan, would it be possible for you to send an email with all the details? So I can just,\n\nChannel 1: What which what details do you need?\n\nChannel 0: mhmm, whatever you're looking for, this PC and all.\n\nChannel 1: Just the spec sheet. We just need the input voltage information and maybe I just want to know the temperature rating and stuff.\n\nChannel 0: Okay. Okay. Backsheet. Okay. I got a specsheet.\n\nOne sec. This is your best email address, Cheryl Dine at Visual Technologies?\n\nChannel 1: Yes. Yes. That's right.\n\nChannel 0: Alright. No worries. We'll send you all the details for your email. Go through\n\nChannel 1: Okay.\n\nChannel 0: it and let me know if you need anything else. Alright?\n\nChannel 1: Thank you so much. Thanks for your\n\nChannel 0: Alright. No worries. All\n\nChannel 1: help.\n\nChannel 0: good.\n\nChannel 1: Have\n\nChannel 0: Cheers.\n\nChannel 1: a good\n\nChannel 0: Bye.\n\nChannel 1: day. Bye.\n\nChannel 0: Take care. Bye.","paragraphs":[{"sentences":[{"text":"Thanks for calling Visual Technologies, digital signs, and LED supplies.","start":1.4399999,"end":6.3399997,"sentiment":"positive","sentiment_score":0.47590056657791135},{"text":"Please choose one of the following options.","start":6.64,"end":8.82,"sentiment":"neutral","sentiment_score":0.12091972146715436},{"text":"For sales, press 1.","start":9.12,"end":10.639999,"sentiment":"neutral","sentiment_score":0.05990447476506233},{"text":"For accounts, press 2.","start":10.639999,"end":12.34,"sentiment":"neutral","sentiment_score":0.06076264102011919},{"text":"Or for all other inquiries, please press 3.","start":12.559999,"end":15.46,"sentiment":"neutral","sentiment_score":0.061469366773962975}],"sentiment":"neutral","sentiment_score":0.1993899125267159,"channel":1,"num_words":33,"start":1.4399999,"end":15.46},{"sentences":[{"text":"Great in just a moment, then we'll tell the world with the most cutting edge signage 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it.","start":151.94,"end":163.095,"sentiment":"neutral","sentiment_score":-0.0037222055585256647}],"sentiment":"neutral","sentiment_score":-0.04021726778253566,"channel":1,"num_words":43,"start":144.205,"end":163.095},{"sentences":[{"text":"Okay.","start":166.45,"end":166.95,"sentiment":"neutral","sentiment_score":0.04637114703655243},{"text":"Alright.","start":167.25,"end":167.75,"sentiment":"neutral","sentiment_score":0.0809946283698082},{"text":"So, Jevildan, would it be possible for you to send an email with all the details?","start":169.65001,"end":174.79001,"sentiment":"neutral","sentiment_score":0.0606857487000525},{"text":"So I can just,","start":176.13,"end":177.35,"sentiment":"neutral","sentiment_score":0.026647998485714197}],"sentiment":"neutral","sentiment_score":0.05476953402500261,"channel":0,"num_words":22,"start":166.45,"end":177.35},{"sentences":[{"text":"What which what details do you need?","start":177.655,"end":180.63,"sentiment":"neutral","sentiment_score":0.017196038737893105}],"sentiment":"neutral","sentiment_score":0.017196038737893105,"channel":1,"num_words":7,"start":177.655,"end":180.63},{"sentences":[{"text":"mhmm, whatever you're looking for, this PC and all.","start":181.985,"end":186.245,"sentiment":"neutral","sentiment_score":0.018248066926995914}],"sentiment":"neutral","sentiment_score":0.018248066926995914,"channel":0,"num_words":9,"start":181.985,"end":186.245},{"sentences":[{"text":"Just the spec sheet.","start":187.09,"end":188.39,"sentiment":"neutral","sentiment_score":0.02969034807756543},{"text":"We just need the input voltage information and maybe I just want to know the temperature rating and stuff.","start":189.49,"end":198.735,"sentiment":"neutral","sentiment_score":0.017399993676104043}],"sentiment":"neutral","sentiment_score":0.019537446615488632,"channel":1,"num_words":23,"start":187.09,"end":198.735},{"sentences":[{"text":"Okay.","start":201.73,"end":202.23,"sentiment":"neutral","sentiment_score":0.0269211083650589},{"text":"Okay.","start":202.68999,"end":202.93,"sentiment":"neutral","sentiment_score":0.024573564529418945},{"text":"Backsheet.","start":202.93,"end":203.43,"sentiment":"neutral","sentiment_score":0.022712677717208862},{"text":"Okay.","start":205.675,"end":206.075,"sentiment":"neutral","sentiment_score":0.04508259892463684},{"text":"I got a specsheet.","start":206.075,"end":207.375,"sentiment":"neutral","sentiment_score":0.04766699858009815}],"sentiment":"neutral","sentiment_score":0.03874474298208952,"channel":0,"num_words":8,"start":201.73,"end":207.375},{"sentences":[{"text":"One sec.","start":208.955,"end":209.695,"sentiment":"neutral","sentiment_score":0.03211449086666107},{"text":"This is your best email address, Cheryl Dine at Visual Technologies?","start":209.91501,"end":213.215,"sentiment":"neutral","sentiment_score":0.05351564288139343}],"sentiment":"neutral","sentiment_score":0.050223157956049994,"channel":0,"num_words":13,"start":208.955,"end":213.215},{"sentences":[{"text":"Yes.","start":213.45001,"end":213.93001,"sentiment":"neutral","sentiment_score":0.059379734098911285},{"text":"Yes.","start":213.93001,"end":214.25,"sentiment":"neutral","sentiment_score":0.08689190447330475},{"text":"That's right.","start":214.25,"end":215.07,"sentiment":"neutral","sentiment_score":0.13741255551576614}],"sentiment":"neutral","sentiment_score":0.10527418740093708,"channel":1,"num_words":4,"start":213.45001,"end":215.07},{"sentences":[{"text":"Alright.","start":215.035,"end":215.535,"sentiment":"neutral","sentiment_score":0.15907713770866394},{"text":"No worries.","start":215.755,"end":216.315,"sentiment":"neutral","sentiment_score":0.18441369384527206},{"text":"We'll send you all the details for your email.","start":216.315,"end":218.975,"sentiment":"neutral","sentiment_score":0.18795732491546208},{"text":"Go through","start":219.36,"end":219.84,"sentiment":"neutral","sentiment_score":0.13324051722884178}],"sentiment":"neutral","sentiment_score":0.1775715345782893,"channel":0,"num_words":14,"start":215.035,"end":219.84},{"sentences":[{"text":"Okay.","start":219.655,"end":220.155,"sentiment":"neutral","sentiment_score":0.14443083107471466}],"sentiment":"neutral","sentiment_score":0.14443083107471466,"channel":1,"num_words":1,"start":219.655,"end":220.155},{"sentences":[{"text":"it and let me know if you need anything else.","start":219.84,"end":221.76,"sentiment":"neutral","sentiment_score":0.13509844690561296},{"text":"Alright?","start":221.76,"end":222.26,"sentiment":"neutral","sentiment_score":0.1814810037612915}],"sentiment":"neutral","sentiment_score":0.13931504298340192,"channel":0,"num_words":11,"start":219.84,"end":222.26},{"sentences":[{"text":"Thank you so much.","start":222.69499,"end":223.735,"sentiment":"positive","sentiment_score":0.5855794101953506},{"text":"Thanks for your","start":223.735,"end":224.635,"sentiment":"positive","sentiment_score":0.571092943350474}],"sentiment":"positive","sentiment_score":0.5793709244046893,"channel":1,"num_words":7,"start":222.69499,"end":224.635},{"sentences":[{"text":"Alright.","start":224.72,"end":225.22,"sentiment":"positive","sentiment_score":0.3777849078178406},{"text":"No worries.","start":225.36,"end":226.08,"sentiment":"neutral","sentiment_score":0.3056611120700836},{"text":"All","start":226.08,"end":226.31999,"sentiment":"positive","sentiment_score":0.37813520431518555}],"sentiment":"positive","sentiment_score":0.34181058406829834,"channel":0,"num_words":4,"start":224.72,"end":226.31999},{"sentences":[{"text":"help.","start":226.135,"end":226.53499,"sentiment":"positive","sentiment_score":0.3950486779212952}],"sentiment":"positive","sentiment_score":0.3950486779212952,"channel":1,"num_words":1,"start":226.135,"end":226.53499},{"sentences":[{"text":"good.","start":226.31999,"end":226.56,"sentiment":"positive","sentiment_score":0.4550689458847046}],"sentiment":"positive","sentiment_score":0.4550689458847046,"channel":0,"num_words":1,"start":226.31999,"end":226.56},{"sentences":[{"text":"Have","start":226.53499,"end":226.775,"sentiment":"positive","sentiment_score":0.4290278553962707}],"sentiment":"positive","sentiment_score":0.4290278553962707,"channel":1,"num_words":1,"start":226.53499,"end":226.775},{"sentences":[{"text":"Cheers.","start":226.56,"end":226.95999,"sentiment":"neutral","sentiment_score":0.331439733505249}],"sentiment":"neutral","sentiment_score":0.331439733505249,"channel":0,"num_words":1,"start":226.56,"end":226.95999},{"sentences":[{"text":"a good","start":226.775,"end":227.015,"sentiment":"positive","sentiment_score":0.6987858712673187}],"sentiment":"positive","sentiment_score":0.6987858712673187,"channel":1,"num_words":2,"start":226.775,"end":227.015},{"sentences":[{"text":"Bye.","start":226.95999,"end":227.45999,"sentiment":"positive","sentiment_score":0.5190930962562561}],"sentiment":"positive","sentiment_score":0.5190930962562561,"channel":0,"num_words":1,"start":226.95999,"end":227.45999},{"sentences":[{"text":"day.","start":227.015,"end":227.415,"sentiment":"positive","sentiment_score":0.3793256878852844},{"text":"Bye.","start":227.415,"end":227.915,"sentiment":"neutral","sentiment_score":0.2718901038169861}],"sentiment":"neutral","sentiment_score":0.32560789585113525,"channel":1,"num_words":2,"start":227.015,"end":227.915},{"sentences":[{"text":"Take care.","start":228.31999,"end":228.87999,"sentiment":"positive","sentiment_score":0.3815247714519501},{"text":"Bye.","start":228.87999,"end":229.37999,"sentiment":"neutral","sentiment_score":-0.09925151616334917}],"sentiment":"neutral","sentiment_score":0.221266008913517,"channel":0,"num_words":3,"start":228.31999,"end":229.37999}]},"summary":{"result":"success","short":"A representative from Check Home Systems calls Geraldine Pong regarding her inquiry for a ZedBox panelist PC. Geraldine explains that the product is currently out of stock and requests a spec sheet to design the power supply and rex box. The representative asks for an email with all the details and confirms Geraldine's email address. They agree to send the details and end the call."},"intents":{"segments":[{"text":"For sales, press 1. For accounts, press 2. Or for all other inquiries, please press 3. Great in just a moment, then we'll tell the world with the most cutting edge signage solutions. Visual Technology.","start_word":17,"end_word":51,"intents":[{"intent":"Provide customer service","confidence_score":0.00008547125}]},{"text":"Well, Ahmed, I was looking to have a chat with Geraldine Pong. What's in regards to?","start_word":78,"end_word":93,"intents":[{"intent":"Ask for chat","confidence_score":0.0057703196}]},{"text":"I've do you have the spec sheet for that?","start_word":218,"end_word":226,"intents":[{"intent":"Request spec sheet","confidence_score":0.5572253}]},{"text":"I've do you have the spec sheet for that? Yep.","start_word":218,"end_word":227,"intents":[{"intent":"Gather spec sheet details","confidence_score":0.010328691}]},{"text":"So, Jevildan, would it be possible for you to send an email with all the details?","start_word":295,"end_word":310,"intents":[{"intent":"Send email with details","confidence_score":0.23898692}]}]},"sentiments":{"segments":[{"text":"Thanks for calling Visual Technologies, digital signs, and LED supplies.","start_word":0,"end_word":9,"sentiment":"positive","sentiment_score":0.4706868529319763},{"text":"Please choose one of the following options. For sales, press 1. For accounts, press 2. Or for all other inquiries, please press 3. Great in just a moment, then we'll tell the world with the most cutting edge signage solutions. Visual Technology. Stephanie speaking. Sorry. You just broke up. Who's speaking? Hi, mate. This is Ross with Check Home Systems. How are you? Stephanie.","start_word":10,"end_word":73,"sentiment":"neutral","sentiment_score":0.16171225905418396},{"text":"You're good. That's great.","start_word":74,"end_word":77,"sentiment":"positive","sentiment_score":0.4552437961101532},{"text":"Well, Ahmed, I was looking to have a chat with Geraldine Pong. What's in regards to? Actually, he made an inquiry regarding a product. So yeah. Who who sorry. Who who was it that made He the inquired for a fanless inquiry? PC. Yeah. But who was it? Who was it? Sorry? What's the person's name? What's the person's name that Geraldine made the inquiry? Pong. Geraldine Pong. Just one moment. And where are you calling Yep. from? Telecom systems. Okay. One moment. For LED signs. Explore all the possibilities online at visualexposure.com.au. Take a look at the world around you. Hello? Hi. I'm Geraldine. Hi, Sherlyn. This is Ross with Tech Home. How are you?","start_word":78,"end_word":193,"sentiment":"neutral","sentiment_score":-0.005501470062881708},{"text":"I'm good. Thank you. That's great.","start_word":194,"end_word":199,"sentiment":"positive","sentiment_score":0.49963513016700745},{"text":"Sherlyn, actually, just getting back to you regarding your inquiry for a ZedBox panelist PC. Oh, yes. Yes. I've do you have the spec sheet for that? Yep. Actually, the thing is the product is currently out of stock, and the stock is going to come in on August 26. Yeah. We don't need the product. We're just designing a system with that product in. So I believe our client got it from you, and then we just need a spec sheet to design the power supply and the rex box for it. Okay. Alright. So, Jevildan, would it be possible for you to send an email with all the details? So I can just, What which what details do you need? mhmm, whatever you're looking for, this PC and all. Just the spec sheet. We just need the input voltage information and maybe I just want to know the temperature rating and stuff. Okay. Okay. Backsheet. Okay. I got a specsheet. One sec. This is your best email address, Cheryl Dine at Visual Technologies? Yes. Yes. That's right. Alright. No worries. We'll send you all the details for your email. Go through Okay. it and let me know if you need anything else. Alright?","start_word":200,"end_word":404,"sentiment":"neutral","sentiment_score":0.03118772991001606},{"text":"Thank you so much. Thanks for your Alright.","start_word":405,"end_word":412,"sentiment":"positive","sentiment_score":0.5210413336753845},{"text":"No worries.","start_word":413,"end_word":414,"sentiment":"neutral","sentiment_score":0.31311875581741333},{"text":"All help. good. Have Cheers. a good Bye. day.","start_word":415,"end_word":423,"sentiment":"positive","sentiment_score":0.47915008001857334},{"text":"Bye.","start_word":424,"end_word":424,"sentiment":"neutral","sentiment_score":0.2718901038169861},{"text":"Take care.","start_word":425,"end_word":426,"sentiment":"positive","sentiment_score":0.3678259253501892},{"text":"Bye.","start_word":427,"end_word":427,"sentiment":"neutral","sentiment_score":0.16907839477062225}],"average":{"sentiment":"neutral","sentiment_score":0.08778884436813521}}}}