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Is there anything happening on the side? Yes. Okay. Okay. So I'll give Kumar a call, but if he says the site is not ready yet, basically, we have to postpone that installation. So I just wanted to make sure that we had a discussion the other day. I've explained everything to you guys. I think that's that's the way it's gonna work, if that's okay. Mhmm. But, Bill, my my job is to inform you that where exactly we are at and what exactly we are trying to work it out. So just to let you know that I'll call Kumar just once again and ask him to where exactly we are at. And if he says it's not ready and it's gonna take time, we won't be able to install it this month because we are very, very, very, very, very, very, very tight with the dates. And as I've explained to you in the past, and I've explained to him as well that we are very, very busy. We we need to make sure that everything was as per the schedule. So I'll give him a call again, and I'll let you know what he says. But I just want I just wanted to clarify. I just wanted to clear it out with you because you are my customer, not Kumar. See, the thing is he needs to give us a confirmed confirmed date that, yes. Yes. It's gonna be ready. Then I'll be able to work around, but yeah. But Yeah. Apple. But that's correct. Oh, see. N n k. Oh. Yeah. Two 100%. Two 100%. I'm the same. See, I'm the same. We want yeah. I see. And it's beyond our control as well. So I can give them a give them a call on your behalf. But, again, if it's we we you know, my my main concern is I wanted to make you informed that, hey. This is where we are at. And if we can't do it, we can't do it. If we can't do it, we can 100% do it, and we want to do it. But the point is yeah. Yeah. Okay. Alright. I'll give Kumar a call. No. No. That's okay. That's okay. Yeah. I'll I'll find out with Kumar. I'll give him a call. I'll see what he says. And if he doesn't answer, I'll let you know either way. So please, you know, just keep you just keeping you informed that, hey. We had the discussion. I've explained you everything. If we can, we will. If we can't, we can't. So, again, it all comes down to where exactly is. I just sent him a text message. So, yeah, I'll I'll do whatever needed to be done. I'll reach out to him, and I'll let I'll come back to you. Perfect. No worries. No worries. Thanks, Shraddha. 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Good morning. It's Bev here. How are you? Bev from LR Energy.\n\nVery good. Thanks. Just want to make sure that you receive an email from us. Can you please confirm the installation? Is there anything happening on the side?\n\nYes. Okay. Okay. So I'll give Kumar a call, but if he says the site is not ready yet, basically, we have to postpone that installation. So I just wanted to make sure that we had a discussion the other day.\n\nI've explained everything to you guys. I think that's that's the way it's gonna work, if that's okay. Mhmm. But, Bill, my my job is to inform you that where exactly we are at and what exactly we are trying to work it out. So just to let you know that I'll call Kumar just once again and ask him to where exactly we are at.\n\nAnd if he says it's not ready and it's gonna take time, we won't be able to install it this month because we are very, very, very, very, very, very, very tight with the dates. And as I've explained to you in the past, and I've explained to him as well that we are very, very busy. We we need to make sure that everything was as per the schedule. So I'll give him a call again, and I'll let you know what he says. But I just want I just wanted to clarify.\n\nI just wanted to clear it out with you because you are my customer, not Kumar. See, the thing is he needs to give us a confirmed confirmed date that, yes. Yes. It's gonna be ready. Then I'll be able to work around, but yeah.\n\nBut Yeah. Apple. But that's correct. Oh, see. N n k.\n\nOh. Yeah. Two 100%. Two 100%. I'm the same.\n\nSee, I'm the same. We want yeah. I see. And it's beyond our control as well. So I can give them a give them a call on your behalf.\n\nBut, again, if it's we we you know, my my main concern is I wanted to make you informed that, hey. This is where we are at. And if we can't do it, we can't do it. If we can't do it, we can 100% do it, and we want to do it. 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Oh, hey. How are you? So because we don't live in this house, and I remember I gave you Kumar's phone number. So I don't have any information of what how it needs to be done. So the point of contact is is him. So he's the one that needs to give you information Of what needs to of when and what needs to be done? Because he's he's, you know, he's he's the person that knows what the status. Yeah. So so, yeah, you need to you need to work with him. If it's gonna be ready next week, so if you can book it for next week, I'm not really sure how what needs to be done. But, you know, if if it was up to me, you could just come today. But, you know, I I don't have any, you know, input of of what and when and how, you know, it needs to be done. Yes. So so what if if you if he's saying if he's saying that it's gonna be ready on the twenty fifth, for example, you're not gonna be able to fit it in? Yeah. Yeah. Okay. Alright. Hopefully yeah. Yeah. Hopefully, it's gonna be able to I mean, it's you know, as far as I I want it done yesterday, it's not up to me. You know? Like, I'm I'm waiting for this house to be finished, but I'm in a rental, so I wanna move in as soon as possible. I want this to be done as soon as possible. I'm I'm yeah. I really need it. Yeah. I need it done, but it's not up to me. Yeah. Yeah. And I think I think he wants to as well, but he yeah. He's trying to push it, but I don't know where it is at at the moment. Okay? But as far as I know that yeah. As far as I know that this thing's moving, but I don't really know how fast. Okay? So let me know if when when to find out. Yeah. Yeah. K. Yeah. Okay. Okay. Can you please also send him a text message? What if he doesn't answer? Alright. I'll wait to hear from you. Thank you. Okay. Bye. 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may I help you? Oh, hey. How are you? So because we don't live in this house, and I remember I gave you Kumar's phone number. So I don't have any information of what how it needs to be done.\n\nSo the point of contact is is him. So he's the one that needs to give you information Of what needs to of when and what needs to be done? Because he's he's, you know, he's he's the person that knows what the status. Yeah. So so, yeah, you need to you need to work with him.\n\nIf it's gonna be ready next week, so if you can book it for next week, I'm not really sure how what needs to be done. But, you know, if if it was up to me, you could just come today. But, you know, I I don't have any, you know, input of of what and when and how, you know, it needs to be done. Yes. So so what if if you if he's saying if he's saying that it's gonna be ready on the twenty fifth, for example, you're not gonna be able to fit it in?\n\nYeah. Yeah. Okay. Alright. Hopefully yeah.\n\nYeah. Hopefully, it's gonna be able to I mean, it's you know, as far as I I want it done yesterday, it's not up to me. You know? Like, I'm I'm waiting for this house to be finished, but I'm in a rental, so I wanna move in as soon as possible. I want this to be done as soon as possible.\n\nI'm I'm yeah. I really need it. Yeah. I need it done, but it's not up to me. Yeah.\n\nYeah. And I think I think he wants to as well, but he yeah. He's trying to push it, but I don't know where it is at at the moment. Okay? But as far as I know that yeah.\n\nAs far as I know that this thing's moving, but I don't really know how fast. Okay? So let me know if when when to find out. Yeah. Yeah.\n\nK. Yeah. Okay. Okay. Can you please also send him a text message?\n\nWhat if he doesn't answer? Alright. I'll wait to hear from you. Thank you. Okay.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"How may I help you?","start":0.0,"end":2.58,"sentiment":"neutral","sentiment_score":0.18425123989582062},{"text":"Oh, hey.","start":10.08,"end":10.719999,"sentiment":"neutral","sentiment_score":0.19951491057872772},{"text":"How are you?","start":10.719999,"end":11.54,"sentiment":"neutral","sentiment_score":0.19428638617197672},{"text":"So because we don't live in this house, and I remember I gave you Kumar's phone number.","start":28.22,"end":35.36,"sentiment":"neutral","sentiment_score":-0.11611294571091146},{"text":"So I don't have any information of what how it needs to be done.","start":36.14,"end":43.954998,"sentiment":"neutral","sentiment_score":-0.2654268608561584}],"sentiment":"neutral","sentiment_score":-0.09235977926632254,"num_words":41,"start":0.0,"end":43.954998},{"sentences":[{"text":"So the point of contact is is him.","start":43.954998,"end":47.254997,"sentiment":"neutral","sentiment_score":-0.13386263139545918},{"text":"So he's the one that needs to give you information Of what needs to of when and what needs to be done?","start":47.795,"end":58.04,"sentiment":"neutral","sentiment_score":-0.09956960955804045},{"text":"Because he's he's, you know, he's he's the person that knows what the status.","start":58.04,"end":65.66,"sentiment":"neutral","sentiment_score":-0.14471087604761124},{"text":"Yeah.","start":91.97,"end":92.47,"sentiment":"neutral","sentiment_score":0.031525082886219025},{"text":"So so, yeah, you need to you need to work with him.","start":92.77,"end":98.385,"sentiment":"neutral","sentiment_score":0.027161092186967533}],"sentiment":"neutral","sentiment_score":-0.08648993924521563,"num_words":57,"start":43.954998,"end":98.385},{"sentences":[{"text":"If it's gonna be ready next week, so if you can book it for next week, I'm not really sure how what needs to be done.","start":98.525,"end":106.045,"sentiment":"neutral","sentiment_score":-0.0267984289675951},{"text":"But, you know, if if it was up to me, you could just come today.","start":106.045,"end":109.979996,"sentiment":"neutral","sentiment_score":-0.017056242376565934},{"text":"But, you know, I I don't have any, you know, input of of what and when and how, you know, it needs to be done.","start":109.979996,"end":120.56,"sentiment":"neutral","sentiment_score":-0.1330925115942955},{"text":"Yes.","start":125.915,"end":126.415,"sentiment":"neutral","sentiment_score":-0.008726207539439201},{"text":"So so what if if you if he's saying if he's saying that it's gonna be ready on the twenty fifth, for example, you're not gonna be able to fit it in?","start":165.54001,"end":176.2,"sentiment":"neutral","sentiment_score":-0.07060885144164786}],"sentiment":"neutral","sentiment_score":-0.06614267709429818,"num_words":99,"start":98.525,"end":176.2},{"sentences":[{"text":"Yeah.","start":181.715,"end":182.215,"sentiment":"neutral","sentiment_score":0.029003502801060677},{"text":"Yeah.","start":183.955,"end":184.435,"sentiment":"neutral","sentiment_score":0.04078177735209465},{"text":"Okay.","start":184.435,"end":184.935,"sentiment":"neutral","sentiment_score":0.0018488811329007149},{"text":"Alright.","start":185.395,"end":185.875,"sentiment":"neutral","sentiment_score":-0.021930307149887085},{"text":"Hopefully yeah.","start":185.875,"end":187.155,"sentiment":"neutral","sentiment_score":-0.03855879232287407}],"sentiment":"neutral","sentiment_score":-0.004568955084929864,"num_words":6,"start":181.715,"end":187.155},{"sentences":[{"text":"Yeah.","start":187.155,"end":187.475,"sentiment":"neutral","sentiment_score":-0.015817351639270782},{"text":"Hopefully, it's gonna be able to I mean, it's you know, as far as I I want it done yesterday, it's not up to me.","start":187.475,"end":196.72,"sentiment":"neutral","sentiment_score":-0.10417702659964562},{"text":"You know?","start":196.86,"end":197.52,"sentiment":"neutral","sentiment_score":-0.04931671917438507},{"text":"Like, I'm I'm waiting for this house to be finished, but I'm in a rental, so I wanna move in as soon as possible.","start":197.66,"end":203.84,"sentiment":"neutral","sentiment_score":-0.04498787014745176},{"text":"I want this to be done as soon as possible.","start":204.06,"end":206.24,"sentiment":"neutral","sentiment_score":-0.029003917053341866}],"sentiment":"neutral","sentiment_score":-0.0659455565976039,"num_words":62,"start":187.155,"end":206.24},{"sentences":[{"text":"I'm I'm yeah.","start":206.985,"end":209.005,"sentiment":"neutral","sentiment_score":0.008112305076792836},{"text":"I really need it.","start":209.145,"end":210.365,"sentiment":"neutral","sentiment_score":-0.11080131772905588},{"text":"Yeah.","start":210.585,"end":211.065,"sentiment":"neutral","sentiment_score":-0.09986425936222076},{"text":"I need it done, but it's not up to me.","start":211.065,"end":213.485,"sentiment":"neutral","sentiment_score":-0.2783012852072716},{"text":"Yeah.","start":220.66501,"end":221.16501,"sentiment":"neutral","sentiment_score":0.023174606263637543}],"sentiment":"neutral","sentiment_score":-0.17255636109774442,"num_words":19,"start":206.985,"end":221.16501},{"sentences":[{"text":"Yeah.","start":231.81,"end":232.31,"sentiment":"neutral","sentiment_score":-0.04361867532134056},{"text":"And I think I think he wants to as well, but he yeah.","start":232.37,"end":236.145,"sentiment":"neutral","sentiment_score":-0.06822761921928479},{"text":"He's trying to push it, but I don't know where it is at at the moment.","start":236.225,"end":239.685,"sentiment":"neutral","sentiment_score":-0.2040947168134153},{"text":"Okay?","start":240.145,"end":240.645,"sentiment":"neutral","sentiment_score":-0.0376814678311348},{"text":"But as far as I know that yeah.","start":240.945,"end":243.505,"sentiment":"neutral","sentiment_score":-0.004692823858931661}],"sentiment":"neutral","sentiment_score":-0.10952095520228912,"num_words":39,"start":231.81,"end":243.505},{"sentences":[{"text":"As far as I know that this thing's moving, but I don't really know how fast.","start":243.505,"end":248.73,"sentiment":"neutral","sentiment_score":-0.13121719798073173},{"text":"Okay?","start":249.05,"end":249.55,"sentiment":"neutral","sentiment_score":-0.05959642305970192},{"text":"So let me know if when when to find out.","start":249.61,"end":252.03,"sentiment":"neutral","sentiment_score":-0.05982442665845156},{"text":"Yeah.","start":256.97,"end":257.47,"sentiment":"neutral","sentiment_score":-0.03393670916557312},{"text":"Yeah.","start":259.77,"end":260.27,"sentiment":"neutral","sentiment_score":0.06788492947816849}],"sentiment":"neutral","sentiment_score":-0.09390922886287344,"num_words":29,"start":243.505,"end":260.27},{"sentences":[{"text":"K.","start":261.37,"end":261.87,"sentiment":"neutral","sentiment_score":0.132673978805542},{"text":"Yeah.","start":264.305,"end":264.805,"sentiment":"neutral","sentiment_score":0.04736610874533653},{"text":"Okay.","start":265.025,"end":265.525,"sentiment":"neutral","sentiment_score":0.013074876740574837},{"text":"Okay.","start":270.945,"end":271.445,"sentiment":"neutral","sentiment_score":-0.018797345459461212},{"text":"Can you please also send him a text message?","start":271.585,"end":274.165,"sentiment":"neutral","sentiment_score":-0.022058768197894096}],"sentiment":"neutral","sentiment_score":-0.0018624073037734402,"num_words":13,"start":261.37,"end":274.165},{"sentences":[{"text":"What if he doesn't answer?","start":274.225,"end":275.60498,"sentiment":"neutral","sentiment_score":-0.08411037772893906},{"text":"Alright.","start":285.62,"end":286.09998,"sentiment":"neutral","sentiment_score":0.1291658580303192},{"text":"I'll wait to hear from you.","start":286.09998,"end":287.06,"sentiment":"neutral","sentiment_score":0.1924927681684494},{"text":"Thank you.","start":287.06,"end":287.8,"sentiment":"neutral","sentiment_score":0.23942062258720398},{"text":"Okay.","start":288.18,"end":288.58,"sentiment":"neutral","sentiment_score":0.19950604438781736}],"sentiment":"neutral","sentiment_score":0.10279452453056971,"num_words":15,"start":274.225,"end":288.58},{"sentences":[{"text":"Bye.","start":288.58,"end":289.06,"sentiment":"neutral","sentiment_score":0.13895642757415771},{"text":"Bye.","start":289.06,"end":289.56,"sentiment":"neutral","sentiment_score":-0.08777781575918198}],"sentiment":"neutral","sentiment_score":0.02558930590748787,"num_words":2,"start":288.58,"end":289.56}]}}]}],"paragraphs":{"transcript":"\nChannel 1: How may I help you?\n\nChannel 0: Hello. Good morning. It's Bev here. How are you? Bev from LR Energy.\n\nChannel 1: Oh, hey. How are you?\n\nChannel 0: Very good. Thanks. Just want to make sure that you receive an email from us. Can you please confirm the installation? Is there anything happening on the side?\n\nChannel 1: So because we don't live in this house, and I remember I gave you Kumar's phone number. So\n\nChannel 0: Yes.\n\nChannel 1: I don't have any information of what how it needs to be done. So the point of contact is is him. So he's the one that needs to give you information\n\nChannel 0: Okay.\n\nChannel 1: Of what needs to of when and what needs to be done? Because he's he's, you know, he's he's the person that knows what the status.\n\nChannel 0: Okay. So I'll give Kumar a call, but if he says the site is not ready yet, basically, we have to postpone that installation. So I just wanted to make sure that we had a discussion the other day. I've explained everything to you guys. I think that's that's the way it's gonna work, if that's okay.\n\nChannel 1: Yeah. So so, yeah, you need to you need to work with him. If it's gonna be ready next week, so if you can book it for next week, I'm not really sure how what needs to be done. But, you know, if if it was up to me, you could just come today. But, you know, I I don't have any, you know, input of of what and when and how, you know, it needs\n\nChannel 0: Mhmm.\n\nChannel 1: to\n\nChannel 0: But,\n\nChannel 1: be\n\nChannel 0: Bill,\n\nChannel 1: done.\n\nChannel 0: my my job is to inform you that where exactly we are at and what exactly we are\n\nChannel 1: Yes.\n\nChannel 0: trying to work it out. So just to let you know that I'll call Kumar just once again and ask him to where exactly we are at. And if he says it's not ready and it's gonna take time, we won't be able to install it this month because we are very, very, very, very, very, very, very tight with the dates. And as I've explained to you in the past, and I've explained to him as well that we are very, very busy. We we need to make sure that everything was as per the schedule.\n\nSo I'll give him a call again, and I'll let you know what he says. But I just want I just wanted to clarify. I just wanted to clear it out with you because\n\nChannel 1: So so\n\nChannel 0: you\n\nChannel 1: what\n\nChannel 0: are my\n\nChannel 1: if\n\nChannel 0: customer,\n\nChannel 1: if you\n\nChannel 0: not Kumar.\n\nChannel 1: if he's saying if he's saying that it's gonna be ready on the twenty fifth, for example, you're not gonna be able to fit it in?\n\nChannel 0: See, the thing is he needs to give us a confirmed confirmed\n\nChannel 1: Yeah.\n\nChannel 0: date that, yes. Yes. It's gonna\n\nChannel 1: Yeah.\n\nChannel 0: be ready.\n\nChannel 1: Okay.\n\nChannel 0: Then I'll be able\n\nChannel 1: Alright.\n\nChannel 0: to work around,\n\nChannel 1: Hopefully\n\nChannel 0: but\n\nChannel 1: yeah. Yeah.\n\nChannel 0: yeah.\n\nChannel 1: Hopefully,\n\nChannel 0: But\n\nChannel 1: it's gonna be able to I mean, it's you know, as far as I I want it done yesterday, it's not up\n\nChannel 0: Yeah.\n\nChannel 1: to me.\n\nChannel 0: Apple.\n\nChannel 1: You know?\n\nChannel 0: But that's\n\nChannel 1: Like,\n\nChannel 0: correct.\n\nChannel 1: I'm\n\nChannel 0: Oh,\n\nChannel 1: I'm\n\nChannel 0: see.\n\nChannel 1: waiting\n\nChannel 0: N\n\nChannel 1: for this house\n\nChannel 0: n\n\nChannel 1: to be finished,\n\nChannel 0: k.\n\nChannel 1: but I'm in a rental, so I wanna move in as soon\n\nChannel 0: Oh.\n\nChannel 1: as possible. I want this to be\n\nChannel 0: Yeah.\n\nChannel 1: done as soon as possible. I'm\n\nChannel 0: Two\n\nChannel 1: I'm\n\nChannel 0: 100%. Two 100%.\n\nChannel 1: yeah.\n\nChannel 0: I'm the same.\n\nChannel 1: I\n\nChannel 0: See,\n\nChannel 1: really\n\nChannel 0: I'm\n\nChannel 1: need\n\nChannel 0: the\n\nChannel 1: it.\n\nChannel 0: same.\n\nChannel 1: Yeah. I need it done,\n\nChannel 0: We want\n\nChannel 1: but it's not up to me.\n\nChannel 0: yeah. I see. And it's beyond our control as well. So I can give them a give them a call on your behalf. But, again,\n\nChannel 1: Yeah.\n\nChannel 0: if it's we we you know, my my main concern is I wanted to make you informed that, hey. This is where we are at. And if we can't do it, we can't do it. If we can't do it, we can 100% do it, and we want\n\nChannel 1: Yeah.\n\nChannel 0: to do it. But\n\nChannel 1: And\n\nChannel 0: the\n\nChannel 1: I\n\nChannel 0: point\n\nChannel 1: think\n\nChannel 0: is\n\nChannel 1: I think he wants\n\nChannel 0: yeah.\n\nChannel 1: to as well, but he yeah.\n\nChannel 0: Yeah.\n\nChannel 1: He's trying to push it, but I don't know where it is at at the moment. Okay?\n\nChannel 0: Okay. Alright.\n\nChannel 1: But as\n\nChannel 0: I'll\n\nChannel 1: far\n\nChannel 0: give\n\nChannel 1: as I\n\nChannel 0: Kumar\n\nChannel 1: know\n\nChannel 0: a call.\n\nChannel 1: that yeah. As far as I know that this thing's moving, but I don't really know how fast. Okay? So\n\nChannel 0: No. No.\n\nChannel 1: let\n\nChannel 0: That's\n\nChannel 1: me know\n\nChannel 0: okay. That's\n\nChannel 1: if\n\nChannel 0: okay.\n\nChannel 1: when when to find out.\n\nChannel 0: Yeah. I'll I'll find out with Kumar. I'll give him a call. I'll see what he says. And if he\n\nChannel 1: Yeah.\n\nChannel 0: doesn't answer, I'll let you know either way. So please,\n\nChannel 1: Yeah.\n\nChannel 0: you know, just\n\nChannel 1: K.\n\nChannel 0: keep you just keeping you informed that, hey.\n\nChannel 1: Yeah.\n\nChannel 0: We had\n\nChannel 1: Okay.\n\nChannel 0: the discussion. I've explained you everything. If we can, we will. If we can't, we can't. So, again,\n\nChannel 1: Okay.\n\nChannel 0: it all comes down\n\nChannel 1: Can\n\nChannel 0: to\n\nChannel 1: you please\n\nChannel 0: where\n\nChannel 1: also\n\nChannel 0: exactly\n\nChannel 1: send\n\nChannel 0: is.\n\nChannel 1: him a text message? What if he doesn't answer?\n\nChannel 0: I just sent him a text message. So, yeah, I'll I'll do whatever needed to be done. I'll reach out to him, and I'll let I'll come back to you.\n\nChannel 1: Alright. I'll wait to\n\nChannel 0: Perfect.\n\nChannel 1: hear from you. Thank\n\nChannel 0: No\n\nChannel 1: you.\n\nChannel 0: worries. No worries.\n\nChannel 1: Okay.\n\nChannel 0: Thanks, Shraddha.\n\nChannel 1: Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"How may I help you?","start":0.0,"end":2.58,"sentiment":"neutral","sentiment_score":0.18425123989582062}],"sentiment":"neutral","sentiment_score":0.18425123989582062,"channel":1,"num_words":5,"start":0.0,"end":2.58},{"sentences":[{"text":"Hello.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.13304086029529572},{"text":"Good morning.","start":3.6799998,"end":4.08,"sentiment":"positive","sentiment_score":0.3696938157081604},{"text":"It's Bev here.","start":4.08,"end":4.72,"sentiment":"neutral","sentiment_score":0.2930591156085332},{"text":"How are you?","start":4.72,"end":5.46,"sentiment":"neutral","sentiment_score":0.21896093587080637},{"text":"Bev from LR Energy.","start":7.8399997,"end":9.3,"sentiment":"neutral","sentiment_score":0.11758382432162762}],"sentiment":"neutral","sentiment_score":0.2214479956489343,"channel":0,"num_words":13,"start":3.4399998,"end":9.3},{"sentences":[{"text":"Oh, hey.","start":10.08,"end":10.719999,"sentiment":"neutral","sentiment_score":0.19951491057872772},{"text":"How are you?","start":10.719999,"end":11.54,"sentiment":"neutral","sentiment_score":0.19428638617197672}],"sentiment":"neutral","sentiment_score":0.19637779593467714,"channel":1,"num_words":5,"start":10.08,"end":11.54},{"sentences":[{"text":"Very good.","start":12.16,"end":12.799999,"sentiment":"positive","sentiment_score":0.7719926238059998},{"text":"Thanks.","start":12.799999,"end":13.299999,"sentiment":"positive","sentiment_score":0.6871353387832642},{"text":"Just want to make sure that you receive an email from us.","start":13.5199995,"end":18.235,"sentiment":"neutral","sentiment_score":0.2509884151319663},{"text":"Can you please confirm the installation?","start":18.455,"end":22.475,"sentiment":"neutral","sentiment_score":0.1269507979353269},{"text":"Is there anything happening on the side?","start":22.935001,"end":25.115,"sentiment":"neutral","sentiment_score":0.004540338580097471}],"sentiment":"neutral","sentiment_score":0.21558816877326795,"channel":0,"num_words":28,"start":12.16,"end":25.115},{"sentences":[{"text":"So because we don't live in this house, and I remember I gave you Kumar's phone number.","start":28.22,"end":35.36,"sentiment":"neutral","sentiment_score":-0.11611294571091146},{"text":"So","start":36.14,"end":36.64,"sentiment":"neutral","sentiment_score":-0.10304882377386092}],"sentiment":"neutral","sentiment_score":-0.11538716115885311,"channel":1,"num_words":18,"start":28.22,"end":36.64},{"sentences":[{"text":"Yes.","start":36.98,"end":37.48,"sentiment":"neutral","sentiment_score":-0.12274421751499176}],"sentiment":"neutral","sentiment_score":-0.12274421751499176,"channel":0,"num_words":1,"start":36.98,"end":37.48},{"sentences":[{"text":"I don't have any information of what how it needs to be done.","start":37.1,"end":43.954998,"sentiment":"neutral","sentiment_score":-0.2779174790932582},{"text":"So the point of contact is is him.","start":43.954998,"end":47.254997,"sentiment":"neutral","sentiment_score":-0.13386263139545918},{"text":"So he's the one that needs to give you information","start":47.795,"end":50.855,"sentiment":"neutral","sentiment_score":-0.08656000196933747}],"sentiment":"neutral","sentiment_score":-0.17901381609901304,"channel":1,"num_words":31,"start":37.1,"end":50.855},{"sentences":[{"text":"Okay.","start":54.215,"end":54.715,"sentiment":"neutral","sentiment_score":-0.12362264841794968}],"sentiment":"neutral","sentiment_score":-0.12362264841794968,"channel":0,"num_words":1,"start":54.215,"end":54.715},{"sentences":[{"text":"Of what needs to of when and what needs to be done?","start":55.24,"end":58.04,"sentiment":"neutral","sentiment_score":-0.11041094921529293},{"text":"Because he's he's, you know, he's he's the person that knows what the status.","start":58.04,"end":65.66,"sentiment":"neutral","sentiment_score":-0.14471087604761124}],"sentiment":"neutral","sentiment_score":-0.12888014058654124,"channel":1,"num_words":26,"start":55.24,"end":65.66},{"sentences":[{"text":"Okay.","start":68.38,"end":68.86,"sentiment":"neutral","sentiment_score":-0.08388753235340118},{"text":"So I'll give Kumar a call, but if he says the site is not ready yet, basically, we have to postpone that installation.","start":68.86,"end":79.555,"sentiment":"neutral","sentiment_score":-0.17085727628158487},{"text":"So I just wanted to make sure that we had a discussion the other day.","start":79.775,"end":83.215004,"sentiment":"neutral","sentiment_score":0.017964904258648554},{"text":"I've explained everything to you guys.","start":83.215004,"end":84.995,"sentiment":"neutral","sentiment_score":0.2295484940210978},{"text":"I think that's that's the way it's gonna work, if that's okay.","start":85.97,"end":89.67,"sentiment":"neutral","sentiment_score":0.20613824017345905}],"sentiment":"neutral","sentiment_score":0.0018740091799644,"channel":0,"num_words":57,"start":68.38,"end":89.67},{"sentences":[{"text":"Yeah.","start":91.97,"end":92.47,"sentiment":"neutral","sentiment_score":0.031525082886219025},{"text":"So so, yeah, you need to you need to work with him.","start":92.77,"end":98.385,"sentiment":"neutral","sentiment_score":0.027161092186967533},{"text":"If it's gonna be ready next week, so if you can book it for next week, I'm not really sure how what needs to be done.","start":98.525,"end":106.045,"sentiment":"neutral","sentiment_score":-0.0267984289675951},{"text":"But, you know, if if it was up to me, you could just come today.","start":106.045,"end":109.979996,"sentiment":"neutral","sentiment_score":-0.017056242376565934},{"text":"But, you know, I I don't have any, you know, input of of what and when and how, you know, it needs","start":109.979996,"end":119.74,"sentiment":"neutral","sentiment_score":-0.14329989119009537}],"sentiment":"neutral","sentiment_score":-0.04931239744550303,"channel":1,"num_words":76,"start":91.97,"end":119.74},{"sentences":[{"text":"Mhmm.","start":119.64,"end":119.88,"sentiment":"neutral","sentiment_score":-0.0857352614402771}],"sentiment":"neutral","sentiment_score":-0.0857352614402771,"channel":0,"num_words":1,"start":119.64,"end":119.88},{"sentences":[{"text":"to","start":119.74,"end":119.899994,"sentiment":"neutral","sentiment_score":-0.07403628528118134}],"sentiment":"neutral","sentiment_score":-0.07403628528118134,"channel":1,"num_words":1,"start":119.74,"end":119.899994},{"sentences":[{"text":"But,","start":119.88,"end":120.04,"sentiment":"neutral","sentiment_score":-0.05661242827773094}],"sentiment":"neutral","sentiment_score":-0.05661242827773094,"channel":0,"num_words":1,"start":119.88,"end":120.04},{"sentences":[{"text":"be","start":119.899994,"end":120.06,"sentiment":"neutral","sentiment_score":-0.057799603790044785}],"sentiment":"neutral","sentiment_score":-0.057799603790044785,"channel":1,"num_words":1,"start":119.899994,"end":120.06},{"sentences":[{"text":"Bill,","start":120.04,"end":120.520004,"sentiment":"neutral","sentiment_score":-0.03806580603122711}],"sentiment":"neutral","sentiment_score":-0.03806580603122711,"channel":0,"num_words":1,"start":120.04,"end":120.520004},{"sentences":[{"text":"done.","start":120.06,"end":120.56,"sentiment":"neutral","sentiment_score":-0.042879294604063034}],"sentiment":"neutral","sentiment_score":-0.042879294604063034,"channel":1,"num_words":1,"start":120.06,"end":120.56},{"sentences":[{"text":"my my job is to inform you that where exactly we are at and what exactly we are","start":120.520004,"end":126.04,"sentiment":"neutral","sentiment_score":-0.013689665330780877}],"sentiment":"neutral","sentiment_score":-0.013689665330780877,"channel":0,"num_words":18,"start":120.520004,"end":126.04},{"sentences":[{"text":"Yes.","start":125.915,"end":126.415,"sentiment":"neutral","sentiment_score":-0.008726207539439201}],"sentiment":"neutral","sentiment_score":-0.008726207539439201,"channel":1,"num_words":1,"start":125.915,"end":126.415},{"sentences":[{"text":"trying to work it out.","start":126.04,"end":127.26,"sentiment":"neutral","sentiment_score":-0.03218297883868217},{"text":"So just to let you know that I'll call Kumar just once again and ask him to where exactly we are at.","start":127.415,"end":134.875,"sentiment":"neutral","sentiment_score":0.009754918177019466},{"text":"And if he says it's not ready and it's gonna take time, we won't be able to install it this month because we are 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I don't have any information of what how it needs to be done. So the point of contact is is him. So he's the one that needs to give you information Okay. Of what needs to of when and what needs to be done? Because he's he's, you know, he's he's the person that knows what the status. Okay. So I'll give Kumar a call, but if he says the site is not ready yet, basically, we have to postpone that installation. So I just wanted to make sure that we had a discussion the other day. I've explained everything to you guys. I think that's that's the way it's gonna work, if that's okay. Yeah. So so, yeah, you need to you need to work with him. If it's gonna be ready next week, so if you can book it for next week, I'm not really sure how what needs to be done. But, you know, if if it was up to me, you could just come today. But, you know, I I don't have any, you know, input of of what and when and how, you know, it needs Mhmm. to But, be Bill, done. my my job is to inform you that where exactly we are at and what exactly we are Yes. trying to work it out. So just to let you know that I'll call Kumar just once again and ask him to where exactly we are at.","start_word":26,"end_word":312,"sentiment":"neutral","sentiment_score":-0.04113296419382095},{"text":"And if he says it's not ready and it's gonna take time, we won't be able to install it this month because we are very, very, very, very, very, very, very tight with the dates.","start_word":313,"end_word":347,"sentiment":"negative","sentiment_score":-0.5244888663291931},{"text":"And as I've explained to you in the past, and I've explained to him as well that we are very, very busy. We we need to make sure that everything was as per the schedule. So I'll give him a call again, and I'll let you know what he says. But I just want I just wanted to clarify. I just wanted to clear it out with you because So so you what are my if customer, if you not Kumar. if he's saying if he's saying that it's gonna be ready on the twenty fifth, for example, you're not gonna be able to fit it in? See, the thing is he needs to give us a confirmed confirmed Yeah. date that, yes. Yes. It's gonna Yeah. be ready. Okay. Then I'll be able Alright. to work around, Hopefully but yeah. Yeah. yeah. Hopefully, But it's gonna be able to I mean, it's you know, as far as I I want it done yesterday, it's not up Yeah. to me. Apple. You know? But that's Like, correct. I'm Oh, I'm see. waiting N for this house n to be finished, k. but I'm in a rental, so I wanna move in as soon Oh. as possible. I want this to be Yeah. done as soon as possible. I'm Two I'm 100%. Two 100%. yeah. I'm the same. I See, really I'm need the it. same. Yeah. I need it done, We want but it's not up to me. yeah. I see.","start_word":348,"end_word":598,"sentiment":"neutral","sentiment_score":-0.07496649771928787},{"text":"And it's beyond our control as well.","start_word":599,"end_word":605,"sentiment":"negative","sentiment_score":-0.4437422752380371},{"text":"So I can give them a give them a call on your behalf. But, again, Yeah. if it's we we you know, my my main concern is I wanted to make you informed that, hey. This is where we are at.","start_word":606,"end_word":646,"sentiment":"neutral","sentiment_score":0.01636555604636669},{"text":"And if we can't do it, we can't do it.","start_word":647,"end_word":656,"sentiment":"negative","sentiment_score":-0.404509037733078},{"text":"If we can't do it, we can 100% do it, and we want Yeah. to do it. But And the I point think is I think he wants yeah. to as well, but he yeah. Yeah. He's trying to push it, but I don't know where it is at at the moment. Okay? Okay. Alright. But as I'll far give as I Kumar know a call. that yeah. As far as I know that this thing's moving, but I don't really know how fast. Okay? No. So No. let That's me okay. know That's if okay. when when to find out. Yeah. I'll I'll find out with Kumar. I'll give him a call. I'll see what he says. And if he Yeah. doesn't answer, I'll let you know either way. So please, Yeah. you know, just K. keep you just keeping you informed that, hey. Yeah. We had Okay. the discussion. I've explained you everything. If we can, we will. If we can't, we can't. So, again, Okay. it all comes down Can to you please where also exactly send is. him a text message? What if he doesn't answer? I just sent him a text message. So, yeah, I'll I'll do whatever needed to be done. I'll reach out to him, and I'll let I'll come back to you. Alright. I'll wait to Perfect. hear from you. Thank No you. worries. No worries. Okay.","start_word":657,"end_word":891,"sentiment":"neutral","sentiment_score":-0.02229763939976692},{"text":"Thanks, Shraddha.","start_word":892,"end_word":893,"sentiment":"positive","sentiment_score":0.37581005692481995},{"text":"Bye. Bye. Bye.","start_word":894,"end_word":896,"sentiment":"neutral","sentiment_score":0.1171124130487442}],"average":{"sentiment":"neutral","sentiment_score":-0.05677205472846691}}}}