{"metadata":{"transaction_key":"deprecated","request_id":"019f20c7-f420-7983-ab03-9c057b64146f","sha256":"8026b956cfb818d7dfbf6ade558e43daf93d87adaec058ba04a06c9b7d8df7cf","created":"2026-07-02T03:03:24.123Z","duration":47.73594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":109,"output_tokens":47},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":121,"output_tokens":121},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":121,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. This is Andrew from Vigilance AI. Is this Zach? Oh, Zach. I'll keep this one short. Vigilance AI is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack. Zach, would you be open for a quick demo? Oh, is that because you guys already have a security in place?","confidence":0.9980469,"words":[{"word":"hi","start":6.08,"end":6.58,"confidence":0.99560547,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.030432846397161484},{"word":"this","start":6.64,"end":6.96,"confidence":0.5761719,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.032198965549468994},{"word":"is","start":6.96,"end":7.12,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03484046086668968},{"word":"andrew","start":7.12,"end":7.44,"confidence":0.9970703,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.04415343701839447},{"word":"from","start":7.44,"end":7.68,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.06031396985054016},{"word":"vigilance","start":7.68,"end":8.18,"confidence":0.6899414,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.04738393425941467},{"word":"ai","start":8.4,"end":8.9,"confidence":0.8173828,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.046217180788517},{"word":"is","start":9.5199995,"end":9.76,"confidence":0.9941406,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.02823080867528915},{"word":"this","start":9.76,"end":10.16,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.0277047585695982},{"word":"zach","start":10.16,"end":10.66,"confidence":0.892334,"punctuated_word":"Zach?","sentiment":"neutral","sentiment_score":0.03486393019556999},{"word":"oh","start":13.545,"end":13.785,"confidence":0.94628906,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.09154386073350906},{"word":"zach","start":13.785,"end":14.105,"confidence":0.7548828,"punctuated_word":"Zach.","sentiment":"neutral","sentiment_score":0.08502481877803802},{"word":"i'll","start":14.425,"end":14.505,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.07831785082817078},{"word":"keep","start":14.505,"end":14.745,"confidence":0.9116211,"punctuated_word":"keep","sentiment":"neutral","sentiment_score":0.03576262295246124},{"word":"this","start":14.745,"end":15.065001,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.03828473761677742},{"word":"one","start":15.065001,"end":15.385,"confidence":0.51464844,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.05405433848500252},{"word":"short","start":15.385,"end":15.865,"confidence":0.99853516,"punctuated_word":"short.","sentiment":"neutral","sentiment_score":0.10272148251533508},{"word":"vigilance","start":15.865,"end":16.365,"confidence":0.9177246,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.12704208493232727},{"word":"ai","start":16.505,"end":16.744999,"confidence":0.7871094,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.1165965348482132},{"word":"is","start":16.744999,"end":16.904999,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.11383568495512009},{"word":"our","start":16.904999,"end":17.145,"confidence":0.95410156,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.14202995598316193},{"word":"around","start":17.145,"end":17.465,"confidence":0.93603516,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.17164698243141174},{"word":"the","start":17.465,"end":17.625,"confidence":0.99316406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15540337562561035},{"word":"clock","start":17.625,"end":18.105,"confidence":0.9980469,"punctuated_word":"clock","sentiment":"neutral","sentiment_score":0.13931970298290253},{"word":"ai","start":18.105,"end":18.425,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.16439948976039886},{"word":"security","start":18.425,"end":18.925,"confidence":0.9980469,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.08888164162635803},{"word":"analyst","start":18.985,"end":19.485,"confidence":0.97875977,"punctuated_word":"analyst.","sentiment":"neutral","sentiment_score":0.14623522758483887},{"word":"every","start":20.185,"end":20.425,"confidence":0.9980469,"punctuated_word":"Every","sentiment":"neutral","sentiment_score":0.1730319708585739},{"word":"alert","start":20.425,"end":20.825,"confidence":1.0,"punctuated_word":"alert","sentiment":"neutral","sentiment_score":0.09440689533948898},{"word":"that","start":20.825,"end":21.064999,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.15126028656959534},{"word":"fires","start":21.064999,"end":21.545,"confidence":0.9941406,"punctuated_word":"fires","sentiment":"neutral","sentiment_score":0.11603832244873048},{"word":"gets","start":21.545,"end":21.945,"confidence":0.9267578,"punctuated_word":"gets","sentiment":"neutral","sentiment_score":0.14983810484409332},{"word":"investigated","start":21.945,"end":22.445,"confidence":1.0,"punctuated_word":"investigated","sentiment":"neutral","sentiment_score":0.1114782989025116},{"word":"for","start":22.665,"end":22.825,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.178968146443367},{"word":"you","start":22.825,"end":22.985,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1807158887386322},{"word":"in","start":22.985,"end":23.145,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.1518488973379135},{"word":"under","start":23.145,"end":23.465,"confidence":0.99902344,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.2032633125782013},{"word":"five","start":23.465,"end":23.705,"confidence":1.0,"punctuated_word":"five","sentiment":"neutral","sentiment_score":0.1437407284975052},{"word":"minutes","start":23.705,"end":24.185,"confidence":1.0,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.20624923706054688},{"word":"without","start":24.185,"end":24.585,"confidence":0.9941406,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.1094679906964302},{"word":"adding","start":24.585,"end":24.985,"confidence":0.99902344,"punctuated_word":"adding","sentiment":"neutral","sentiment_score":0.01092851534485817},{"word":"headcount","start":24.985,"end":25.485,"confidence":0.79174805,"punctuated_word":"headcount","sentiment":"neutral","sentiment_score":0.014722933992743492},{"word":"or","start":25.545,"end":25.785,"confidence":0.9980469,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.04974203556776047},{"word":"replacing","start":25.785,"end":26.265,"confidence":0.94628906,"punctuated_word":"replacing","sentiment":"neutral","sentiment_score":0.03760569915175438},{"word":"your","start":26.265,"end":26.505001,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.07824550569057465},{"word":"existing","start":26.505001,"end":27.005001,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.046744439750909805},{"word":"stack","start":27.705,"end":28.205,"confidence":0.8964844,"punctuated_word":"stack.","sentiment":"neutral","sentiment_score":0.08700817823410034},{"word":"zach","start":29.01,"end":29.25,"confidence":0.767334,"punctuated_word":"Zach,","sentiment":"neutral","sentiment_score":0.11265033483505248},{"word":"would","start":29.25,"end":29.49,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.07444415986537933},{"word":"you","start":29.49,"end":29.650002,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11564001441001892},{"word":"be","start":29.650002,"end":29.810001,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.07964327186346054},{"word":"open","start":29.810001,"end":30.210001,"confidence":0.99609375,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.07487476617097855},{"word":"for","start":30.210001,"end":30.53,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.07891432195901871},{"word":"a","start":30.53,"end":30.77,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08946377038955688},{"word":"quick","start":30.77,"end":31.09,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.08357036113739014},{"word":"demo","start":31.09,"end":31.59,"confidence":0.9995117,"punctuated_word":"demo?","sentiment":"neutral","sentiment_score":0.09077031910419464},{"word":"oh","start":35.89,"end":36.13,"confidence":0.88012695,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.07127517461776733},{"word":"is","start":36.13,"end":36.29,"confidence":0.984375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.059819743037223816},{"word":"that","start":36.29,"end":36.53,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09672369807958604},{"word":"because","start":36.53,"end":36.77,"confidence":0.99902344,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.046285975724458694},{"word":"you","start":36.77,"end":36.93,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.052256856113672256},{"word":"guys","start":36.93,"end":37.17,"confidence":0.99902344,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":0.09582635015249252},{"word":"already","start":37.17,"end":37.49,"confidence":1.0,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.10735513269901276},{"word":"have","start":37.49,"end":37.81,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.07227526605129242},{"word":"a","start":37.81,"end":37.97,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08702611923217773},{"word":"security","start":37.97,"end":38.45,"confidence":0.9980469,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.03981729596853256},{"word":"in","start":38.45,"end":38.61,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07118678838014603},{"word":"place","start":38.61,"end":39.11,"confidence":0.9995117,"punctuated_word":"place?","sentiment":"neutral","sentiment_score":0.08013717085123062}],"paragraphs":{"transcript":"\nHi. This is Andrew from Vigilance AI. Is this Zach? Oh, Zach. I'll keep this one short.\n\nVigilance AI is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack. Zach, would you be open for a quick demo? Oh, is that because you guys already have a security in place?","paragraphs":[{"sentences":[{"text":"Hi.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.030432846397161484},{"text":"This is Andrew from Vigilance AI.","start":6.64,"end":8.9,"sentiment":"neutral","sentiment_score":0.044184658055504165},{"text":"Is this Zach?","start":9.5199995,"end":10.66,"sentiment":"neutral","sentiment_score":0.030266499146819115},{"text":"Oh, Zach.","start":13.545,"end":14.105,"sentiment":"neutral","sentiment_score":0.08828433975577354},{"text":"I'll keep this one short.","start":14.425,"end":15.865,"sentiment":"neutral","sentiment_score":0.06182820647954941}],"sentiment":"neutral","sentiment_score":0.05129705906352576,"num_words":17,"start":6.08,"end":15.865},{"sentences":[{"text":"Vigilance AI is our around the clock AI security analyst.","start":15.865,"end":19.485,"sentiment":"neutral","sentiment_score":0.1365390680730343},{"text":"Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack.","start":20.185,"end":28.205,"sentiment":"neutral","sentiment_score":0.11476526940241456},{"text":"Zach, would you be open for a quick demo?","start":29.01,"end":31.59,"sentiment":"neutral","sentiment_score":0.08888570219278336},{"text":"Oh, is that because you guys already have a security in place?","start":35.89,"end":39.11,"sentiment":"neutral","sentiment_score":0.07333213090896606}],"sentiment":"neutral","sentiment_score":0.10471868547884856,"num_words":51,"start":15.865,"end":39.11}]}}]},{"alternatives":[{"transcript":"Yes. No. I'm all good. Thank you. We we just don't need that level of setup, but thanks for calling.","confidence":0.9995117,"words":[{"word":"yes","start":11.44,"end":11.94,"confidence":0.9621582,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.06829313933849335},{"word":"no","start":32.94,"end":33.1,"confidence":0.8601074,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.2187778651714325},{"word":"i'm","start":33.1,"end":33.34,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.09506309032440186},{"word":"all","start":33.34,"end":33.58,"confidence":0.99902344,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.17628982663154602},{"word":"good","start":33.58,"end":33.82,"confidence":1.0,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.019269056618213657},{"word":"thank","start":33.82,"end":33.98,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5836737155914307},{"word":"you","start":33.98,"end":34.48,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.477282851934433},{"word":"we","start":40.14,"end":40.38,"confidence":0.9921875,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.2060455083847046},{"word":"we","start":40.38,"end":40.54,"confidence":0.9658203,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.16772565245628357},{"word":"just","start":40.54,"end":40.78,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.12346465140581132},{"word":"don't","start":40.78,"end":41.02,"confidence":0.9980469,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.08356180042028427},{"word":"need","start":41.02,"end":41.260002,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.08327490836381912},{"word":"that","start":41.260002,"end":41.5,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0771266520023346},{"word":"level","start":41.5,"end":41.739998,"confidence":1.0,"punctuated_word":"level","sentiment":"neutral","sentiment_score":-0.011122912168502808},{"word":"of","start":41.739998,"end":42.239998,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.0628548115491867},{"word":"setup","start":42.46,"end":42.78,"confidence":0.91308594,"punctuated_word":"setup,","sentiment":"neutral","sentiment_score":0.017629891633987427},{"word":"but","start":42.78,"end":43.02,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.09321168065071106},{"word":"thanks","start":43.02,"end":43.260002,"confidence":0.9941406,"punctuated_word":"thanks","sentiment":"positive","sentiment_score":0.33612990379333496},{"word":"for","start":43.260002,"end":43.5,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.453248530626297},{"word":"calling","start":43.5,"end":44.0,"confidence":0.9995117,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":0.2605246901512146}],"paragraphs":{"transcript":"\nYes. No. I'm all good. Thank you. We we just don't need that level of setup, but thanks for calling.","paragraphs":[{"sentences":[{"text":"Yes.","start":11.44,"end":11.94,"sentiment":"neutral","sentiment_score":0.06829313933849335},{"text":"No.","start":32.94,"end":33.1,"sentiment":"neutral","sentiment_score":-0.2187778651714325},{"text":"I'm all good.","start":33.1,"end":33.82,"sentiment":"neutral","sentiment_score":0.09687399119138718},{"text":"Thank you.","start":33.82,"end":34.48,"sentiment":"positive","sentiment_score":0.5304782837629318},{"text":"We we just don't need that level of setup, but thanks for calling.","start":40.14,"end":44.0,"sentiment":"neutral","sentiment_score":0.026582138469586007}],"sentiment":"neutral","sentiment_score":0.07733308076858521,"num_words":20,"start":11.44,"end":44.0}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. This is Andrew from Vigilance AI. Is this Zach?\n\nChannel 1: Yes.\n\nChannel 0: Oh, Zach. I'll keep this one short. Vigilance AI is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack. Zach, would you be open for a quick demo?\n\nChannel 1: No. I'm all good. Thank you.\n\nChannel 0: Oh, is that because you guys already have a security in place?\n\nChannel 1: We we just don't need that level of setup, but thanks for calling.","paragraphs":[{"sentences":[{"text":"Hi.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.030432846397161484},{"text":"This is Andrew from Vigilance AI.","start":6.64,"end":8.9,"sentiment":"neutral","sentiment_score":0.044184658055504165},{"text":"Is this Zach?","start":9.5199995,"end":10.66,"sentiment":"neutral","sentiment_score":0.030266499146819115}],"sentiment":"neutral","sentiment_score":0.03863402921706438,"channel":0,"num_words":10,"start":6.08,"end":10.66},{"sentences":[{"text":"Yes.","start":11.44,"end":11.94,"sentiment":"neutral","sentiment_score":0.06829313933849335}],"sentiment":"neutral","sentiment_score":0.06829313933849335,"channel":1,"num_words":1,"start":11.44,"end":11.94},{"sentences":[{"text":"Oh, Zach.","start":13.545,"end":14.105,"sentiment":"neutral","sentiment_score":0.08828433975577354},{"text":"I'll keep this one short.","start":14.425,"end":15.865,"sentiment":"neutral","sentiment_score":0.06182820647954941},{"text":"Vigilance AI is our around the clock AI security analyst.","start":15.865,"end":19.485,"sentiment":"neutral","sentiment_score":0.1365390680730343},{"text":"Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack.","start":20.185,"end":28.205,"sentiment":"neutral","sentiment_score":0.11476526940241456},{"text":"Zach, would you be open for a quick demo?","start":29.01,"end":31.59,"sentiment":"neutral","sentiment_score":0.08888570219278336}],"sentiment":"neutral","sentiment_score":0.10752993696571692,"channel":0,"num_words":46,"start":13.545,"end":31.59},{"sentences":[{"text":"No.","start":32.94,"end":33.1,"sentiment":"neutral","sentiment_score":-0.2187778651714325},{"text":"I'm all good.","start":33.1,"end":33.82,"sentiment":"neutral","sentiment_score":0.09687399119138718},{"text":"Thank you.","start":33.82,"end":34.48,"sentiment":"positive","sentiment_score":0.5304782837629318}],"sentiment":"neutral","sentiment_score":0.18880011265476546,"channel":1,"num_words":6,"start":32.94,"end":34.48},{"sentences":[{"text":"Oh, is that because you guys already have a security in place?","start":35.89,"end":39.11,"sentiment":"neutral","sentiment_score":0.07333213090896606}],"sentiment":"neutral","sentiment_score":0.07333213090896606,"channel":0,"num_words":12,"start":35.89,"end":39.11},{"sentences":[{"text":"We we just don't need that level of setup, but thanks for calling.","start":40.14,"end":44.0,"sentiment":"neutral","sentiment_score":0.026582138469586007}],"sentiment":"neutral","sentiment_score":0.026582138469586007,"channel":1,"num_words":13,"start":40.14,"end":44.0}]},"summary":{"result":"success","short":"Andrew fromGenerationance AI calls Zach to offer a security analyst demo. Zach declines the demo, stating that his existing security is already in place and they don't need the demo. Andrew thanks him for his time and ends the call."},"intents":{"segments":[{"text":"Oh, is that because you guys already have a security in place? We we just don't need that level of setup, but thanks for calling.","start_word":63,"end_word":87,"intents":[{"intent":"Confirm security setup","confidence_score":0.0074132527}]}]},"sentiments":{"segments":[{"text":"Hi. This is Andrew from Vigilance AI. Is this Zach? Yes. Oh, Zach. I'll keep this one short. Vigilance AI is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing stack. Zach, would you be open for a quick demo? No. I'm all good.","start_word":0,"end_word":60,"sentiment":"neutral","sentiment_score":0.082711361348629},{"text":"Thank you.","start_word":61,"end_word":62,"sentiment":"positive","sentiment_score":0.5127465128898621},{"text":"Oh, is that because you guys already have a security in place? We we just don't need that level of setup, but thanks for calling.","start_word":63,"end_word":87,"sentiment":"neutral","sentiment_score":0.057449620217084885}],"average":{"sentiment":"neutral","sentiment_score":0.08669259725523389}}}}