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And it's not a small project either. Yes. Yeah. Yeah. Yeah. Yeah. Well, so yeah. I certainly can help. I I think the main reason why I was I I just wanted to probably clarify is that it it it isn't like a it's not a small project, I guess. It's the one thing I wanted to get across more than anything because yeah. Yeah. It's not they've they've asked for it's not just it's it's almost a stormwater management strategy rather than just a stormwater management plan because flood impact assessment on top of it. Yeah. It is a pretty substantial piece of work. It's certainly like I said, certainly something that we can do. I just wanted to actually flag more than anything that it's not a yeah. If if if if you see invoices sorry. Quotes coming in, you'll probably get maybe a little bit of a root shock because it sounds like you're kind of prepared for it already anyway. But yeah. Yep. Yes. I did see the time frame. So you need it in November. Is that fair? Is that right? Yes. Okay. Cool. And and have you had any flood modeling done yet? No. Okay. Alright. No worries. Okay. So it it would be from scratch, essentially. Yeah. Well, yeah, because that could change how much it costs. Because if I can get Melbourne Water to provide us some of the data, it means that I can use potentially their flows instead of building our own. And I guess that's ideal, but they have said they want a raw model. So that that might not be possible, but, I mean, we might as well try. He did. He just sent me the the sorry. The report sorry. The response from the tribunal. Yep. A plan would be great of what you're what's what's being proposed, what's, you know, what what's been done, I guess, is it would be really, really helpful because, yeah, at the moment, it's like, I all the things that they're asking to do, absolutely can do. There's no problem with that. It's more the it's more the the complications that might arise if if, for example, if the proposal is to to flatten the whole area. You know what I mean? Like, I I I guess more information is better realistically. So if you've got, yeah, more plans or or or anything like that, even I'm sure you've probably spoken to specific people in Melbourne Water. Even who you've spoken to at Melbourne Water is great because I know quite a lot of people in Melbourne Water. I I wrote their newest guidelines that they assessed some of this stuff on. So, hopefully, that can help us get it through. So yeah. No. If if if any any extra information would be great, and then I'll get our quote to you, you know, as soon as from the day that you get it to me, the day I I I should be able to get you a quote. Yeah. Unique. Yes. Definitely. Alex, so it's a l e x, dot simmons, s I, m m, o n s, @swmconsulting. That's it? Yep. Can I ask how many people you've sent that to? Okay. Okay. Okay. Okay. Cool. Awesome. Is it Yeah. Yeah. Yeah. Fabulous. Yeah. Absolutely. Yeah. Yes. You would. Yeah. Yeah. Okay. Yeah. Okay. Sure. The the previous hydrologist, are they still in the industry? Like, are they still working, or are they finished? Oh, okay. Okay. Easy. Okay. No worries. And okay. You know? No. I mean, yeah, you know, if you wanna keep them anonymous, that's fine. I I I'm just I'm always curious why people decide not to do you know, like, it it it's it's strange to me why they they would take it on, but, anyway, it doesn't matter. Yeah. Okay. A b. Thank you so much. I appreciate it. Have a good one, too. 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Alex speaking. It's Stephanie Consulting. Oh, so I'm so sorry, Travis. How are you going?\n\nGood. Thank you. I so, yeah, I called you about the VCAT case. Yes. Yeah.\n\nI see that. And it's not a small project either. Yes. Yeah. Yeah.\n\nYeah. Yeah. Well, so yeah. I certainly can help. I I think the main reason why I was I I just wanted to probably clarify is that it it it isn't like a it's not a small project, I guess.\n\nIt's the one thing I wanted to get across more than anything because yeah. Yeah. It's not they've they've asked for it's not just it's it's almost a stormwater management strategy rather than just a stormwater management plan because flood impact assessment on top of it. Yeah. It is a pretty substantial piece of work.\n\nIt's certainly like I said, certainly something that we can do. I just wanted to actually flag more than anything that it's not a yeah. If if if if you see invoices sorry. Quotes coming in, you'll probably get maybe a little bit of a root shock because it sounds like you're kind of prepared for it already anyway. But yeah.\n\nYep. Yes. I did see the time frame. So you need it in November. Is that fair?\n\nIs that right? Yes. Okay. Cool. And and have you had any flood modeling done yet?\n\nNo. Okay. Alright. No worries. Okay.\n\nSo it it would be from scratch, essentially. Yeah. Well, yeah, because that could change how much it costs. Because if I can get Melbourne Water to provide us some of the data, it means that I can use potentially their flows instead of building our own. And I guess that's ideal, but they have said they want a raw model.\n\nSo that that might not be possible, but, I mean, we might as well try. He did. He just sent me the the sorry. The report sorry. The response from the tribunal.\n\nYep. A plan would be great of what you're what's what's being proposed, what's, you know, what what's been done, I guess, is it would be really, really helpful because, yeah, at the moment, it's like, I all the things that they're asking to do, absolutely can do. There's no problem with that. It's more the it's more the the complications that might arise if if, for example, if the proposal is to to flatten the whole area. You know what I mean?\n\nLike, I I I guess more information is better realistically. So if you've got, yeah, more plans or or or anything like that, even I'm sure you've probably spoken to specific people in Melbourne Water. Even who you've spoken to at Melbourne Water is great because I know quite a lot of people in Melbourne Water. I I wrote their newest guidelines that they assessed some of this stuff on. So, hopefully, that can help us get it through.\n\nSo yeah. No. If if if any any extra information would be great, and then I'll get our quote to you, you know, as soon as from the day that you get it to me, the day I I I should be able to get you a quote. Yeah. Unique.\n\nYes. Definitely. Alex, so it's a l e x, dot simmons, s I, m m, o n s, @swmconsulting. That's it? Yep.\n\nCan I ask how many people you've sent that to? Okay. Okay. Okay. Okay.\n\nCool. Awesome. Is it Yeah. Yeah. Yeah.\n\nFabulous. Yeah. Absolutely. Yeah. Yes.\n\nYou would. Yeah. Yeah. Okay. Yeah.\n\nOkay. Sure. The the previous hydrologist, are they still in the industry? Like, are they still working, or are they finished? Oh, okay.\n\nOkay. Easy. Okay. No worries. And okay.\n\nYou know? No. I mean, yeah, you know, if you wanna keep them anonymous, that's fine. I I I'm just I'm always curious why people decide not to do you know, like, it it it's it's strange to me why they they would take it on, but, anyway, it doesn't matter. Yeah.\n\nOkay. A b. Thank you so much. I appreciate it. Have a good one, too.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.019745122641324997},{"text":"Alex speaking.","start":0.48,"end":0.96,"sentiment":"neutral","sentiment_score":0.013114312663674355},{"text":"It's Stephanie Consulting.","start":0.96,"end":6.24,"sentiment":"neutral","sentiment_score":0.015158793112883965},{"text":"Oh, so I'm so sorry, Travis.","start":6.24,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.043301504105329514},{"text":"How are you going?","start":7.9199996,"end":8.66,"sentiment":"neutral","sentiment_score":0.1241263821721077}],"sentiment":"neutral","sentiment_score":0.05298529253923334,"num_words":16,"start":0.32,"end":8.66},{"sentences":[{"text":"Good.","start":10.559999,"end":10.8,"sentiment":"positive","sentiment_score":0.41266581416130066},{"text":"Thank you.","start":10.8,"end":11.54,"sentiment":"positive","sentiment_score":0.47724464535713196},{"text":"I so, yeah, I 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either.","start":22.465,"end":24.965,"sentiment":"neutral","sentiment_score":-0.06776402983814478},{"text":"Yes.","start":50.735,"end":51.235,"sentiment":"neutral","sentiment_score":-0.008006937801837921},{"text":"Yeah.","start":59.62,"end":60.12,"sentiment":"neutral","sentiment_score":-0.02091359719634056},{"text":"Yeah.","start":70.814995,"end":71.314995,"sentiment":"neutral","sentiment_score":-0.023210693150758743}],"sentiment":"neutral","sentiment_score":-0.03604794945567846,"num_words":13,"start":21.744999,"end":71.314995},{"sentences":[{"text":"Yeah.","start":84.369995,"end":84.689995,"sentiment":"neutral","sentiment_score":0.018750958144664764},{"text":"Yeah.","start":84.689995,"end":84.92999,"sentiment":"neutral","sentiment_score":0.03066227212548256},{"text":"Well, so yeah.","start":84.92999,"end":85.57,"sentiment":"neutral","sentiment_score":0.0677520918349425},{"text":"I certainly can help.","start":85.57,"end":87.35,"sentiment":"neutral","sentiment_score":0.2631889879703522},{"text":"I I think the main reason why I was I I just wanted to probably clarify is that it it it isn't like a it's not a small project, I guess.","start":87.57,"end":95.965004,"sentiment":"neutral","sentiment_score":0.0017614537669766333}],"sentiment":"neutral","sentiment_score":0.03400076311081648,"num_words":40,"start":84.369995,"end":95.965004},{"sentences":[{"text":"It's the one thing I wanted to get across more than anything because yeah.","start":95.965004,"end":99.90501,"sentiment":"neutral","sentiment_score":-0.03303652549428599},{"text":"Yeah.","start":100.445,"end":100.765,"sentiment":"neutral","sentiment_score":0.026974864304065704},{"text":"It's not they've they've asked for it's not just it's it's almost a stormwater management strategy rather than just a stormwater management plan because flood impact assessment on top of it.","start":100.765,"end":110.6,"sentiment":"neutral","sentiment_score":-0.005601359861752679},{"text":"Yeah.","start":111.14,"end":111.3,"sentiment":"neutral","sentiment_score":0.10095031559467316},{"text":"It is a pretty substantial piece of work.","start":111.3,"end":114.26,"sentiment":"neutral","sentiment_score":0.22157015278935432}],"sentiment":"neutral","sentiment_score":0.022987870719622484,"num_words":55,"start":95.965004,"end":114.26},{"sentences":[{"text":"It's certainly like I said, certainly something that we can do.","start":114.26,"end":117.0,"sentiment":"positive","sentiment_score":0.5938912196592852},{"text":"I just wanted to actually flag more than anything that it's not a yeah.","start":117.62,"end":123.725,"sentiment":"neutral","sentiment_score":-0.06898884714714118},{"text":"If if if if you see invoices sorry.","start":123.725,"end":126.945,"sentiment":"neutral","sentiment_score":-0.09381057415157557},{"text":"Quotes coming in, you'll probably get maybe a little bit of a root shock because it sounds like you're kind of prepared for it already anyway.","start":127.085,"end":133.345,"sentiment":"neutral","sentiment_score":-0.17545208650139663},{"text":"But yeah.","start":133.82,"end":141.53,"sentiment":"neutral","sentiment_score":-0.17434293776750565}],"sentiment":"neutral","sentiment_score":-0.0015404124851109552,"num_words":61,"start":114.26,"end":141.53},{"sentences":[{"text":"Yep.","start":152.835,"end":153.335,"sentiment":"neutral","sentiment_score":-0.1006348580121994},{"text":"Yes.","start":171.73,"end":172.005,"sentiment":"neutral","sentiment_score":0.06410378217697144},{"text":"I did see the time frame.","start":175.685,"end":177.045,"sentiment":"neutral","sentiment_score":0.058452085902293525},{"text":"So you need it in November.","start":177.045,"end":178.265,"sentiment":"neutral","sentiment_score":0.1868272324403127},{"text":"Is that fair?","start":178.405,"end":179.125,"sentiment":"neutral","sentiment_score":0.10692294190327327}],"sentiment":"neutral","sentiment_score":0.10328903881942525,"num_words":17,"start":152.835,"end":179.125},{"sentences":[{"text":"Is that right?","start":179.125,"end":179.925,"sentiment":"neutral","sentiment_score":0.08840331435203552},{"text":"Yes.","start":179.925,"end":180.425,"sentiment":"neutral","sentiment_score":0.07608294486999512},{"text":"Okay.","start":180.485,"end":180.80501,"sentiment":"neutral","sentiment_score":0.15213878452777865},{"text":"Cool.","start":180.80501,"end":181.30501,"sentiment":"neutral","sentiment_score":0.2155848443508148},{"text":"And and have you had any flood modeling done yet?","start":181.445,"end":184.92,"sentiment":"neutral","sentiment_score":0.06646613292396068}],"sentiment":"neutral","sentiment_score":0.08585486537776887,"num_words":16,"start":179.125,"end":184.92},{"sentences":[{"text":"No.","start":186.52,"end":186.92,"sentiment":"neutral","sentiment_score":-0.03864601254463196},{"text":"Okay.","start":186.92,"end":187.4,"sentiment":"neutral","sentiment_score":0.005782352760434151},{"text":"Alright.","start":187.4,"end":187.8,"sentiment":"neutral","sentiment_score":0.06523259729146957},{"text":"No worries.","start":187.8,"end":188.28,"sentiment":"neutral","sentiment_score":0.08006765320897102},{"text":"Okay.","start":188.28,"end":188.59999,"sentiment":"neutral","sentiment_score":0.09314605593681335}],"sentiment":"neutral","sentiment_score":0.047608383310337864,"num_words":6,"start":186.52,"end":188.59999},{"sentences":[{"text":"So it it would be from scratch, 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try.","start":220.84001,"end":224.70001,"sentiment":"neutral","sentiment_score":-0.2110229214032491},{"text":"He did.","start":224.955,"end":234.095,"sentiment":"neutral","sentiment_score":-0.05035012774169445},{"text":"He just sent me the the sorry.","start":238.315,"end":241.41,"sentiment":"neutral","sentiment_score":-0.11918158722775322},{"text":"The report sorry.","start":241.41,"end":242.45001,"sentiment":"neutral","sentiment_score":-0.11015033721923828},{"text":"The response from the tribunal.","start":242.45001,"end":244.47,"sentiment":"neutral","sentiment_score":-0.07373940944671631}],"sentiment":"neutral","sentiment_score":-0.14998322643805295,"num_words":32,"start":220.84001,"end":244.47},{"sentences":[{"text":"Yep.","start":246.61,"end":247.11,"sentiment":"neutral","sentiment_score":0.09558208286762238},{"text":"A plan would be great of what you're what's what's being proposed, what's, you know, what what's been done, I guess, is it would be really, really helpful because, yeah, at the moment, it's like, I all the things that they're asking to do, absolutely can do.","start":252.315,"end":268.66998,"sentiment":"positive","sentiment_score":0.42726687706531363},{"text":"There's no problem with that.","start":268.66998,"end":270.05,"sentiment":"neutral","sentiment_score":0.3142145395278931},{"text":"It's more the it's more the the complications that might arise if if, for example, if the proposal is to to flatten the whole area.","start":270.59,"end":280.38498,"sentiment":"neutral","sentiment_score":0.006701113134622574},{"text":"You know what I mean?","start":280.38498,"end":281.025,"sentiment":"neutral","sentiment_score":-0.011240999400615691}],"sentiment":"neutral","sentiment_score":0.2633677208908351,"num_words":83,"start":246.61,"end":281.025},{"sentences":[{"text":"Like, I I I guess more information is better realistically.","start":281.025,"end":283.925,"sentiment":"neutral","sentiment_score":-0.045059654675424096},{"text":"So if you've got, yeah, more plans or or or anything like that, even I'm sure you've probably spoken to specific people in Melbourne Water.","start":284.705,"end":292.6,"sentiment":"neutral","sentiment_score":-0.010308672189712525},{"text":"Even who you've spoken to at Melbourne Water is great because I know quite a lot of people in Melbourne Water.","start":292.6,"end":297.64,"sentiment":"neutral","sentiment_score":0.33309955018315424},{"text":"I I wrote their newest guidelines that they assessed some of this stuff on.","start":297.64,"end":301.56,"sentiment":"positive","sentiment_score":0.36842324904033114},{"text":"So, hopefully, that can help us get it through.","start":301.56,"end":304.06,"sentiment":"positive","sentiment_score":0.3855770097838508}],"sentiment":"neutral","sentiment_score":0.18879614907555037,"num_words":79,"start":281.025,"end":304.06},{"sentences":[{"text":"So yeah.","start":305.825,"end":306.305,"sentiment":"neutral","sentiment_score":0.14159391820430756},{"text":"No.","start":306.305,"end":306.625,"sentiment":"neutral","sentiment_score":0.08479699492454529},{"text":"If if if any any extra information would be great, and then I'll get our quote to you, you know, as soon as from the day that you get it to me, the day I I I should be able to get you a 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it?","start":343.935,"end":344.415,"sentiment":"neutral","sentiment_score":0.01766350492835045},{"text":"Yep.","start":344.415,"end":344.76,"sentiment":"neutral","sentiment_score":0.05559450387954712}],"sentiment":"neutral","sentiment_score":0.051039683505554094,"num_words":22,"start":321.6,"end":344.76},{"sentences":[{"text":"Can I ask how many people you've sent that to?","start":345.16,"end":347.74002,"sentiment":"neutral","sentiment_score":0.11690873969346285},{"text":"Okay.","start":357.00497,"end":357.50497,"sentiment":"neutral","sentiment_score":-0.04411160573363304},{"text":"Okay.","start":370.205,"end":370.60498,"sentiment":"neutral","sentiment_score":-0.05396649986505509},{"text":"Okay.","start":370.60498,"end":371.10498,"sentiment":"neutral","sentiment_score":-0.0973753109574318},{"text":"Okay.","start":376.16998,"end":376.49,"sentiment":"neutral","sentiment_score":0.11484180390834808}],"sentiment":"neutral","sentiment_score":0.07774827030620404,"num_words":14,"start":345.16,"end":376.49},{"sentences":[{"text":"Cool.","start":376.49,"end":376.81,"sentiment":"positive","sentiment_score":0.35157302021980286},{"text":"Awesome.","start":376.81,"end":377.31,"sentiment":"positive","sentiment_score":0.4237363934516907},{"text":"Is it Yeah.","start":377.61,"end":378.66998,"sentiment":"neutral","sentiment_score":0.06975785394509633},{"text":"Yeah.","start":387.29,"end":387.44998,"sentiment":"neutral","sentiment_score":-0.0083535835146904},{"text":"Yeah.","start":387.44998,"end":387.885,"sentiment":"neutral","sentiment_score":-0.015003761276602743}],"sentiment":"neutral","sentiment_score":0.1373179472450699,"num_words":7,"start":376.49,"end":387.885},{"sentences":[{"text":"Fabulous.","start":391.48502,"end":391.98502,"sentiment":"neutral","sentiment_score":-0.26646333932876587},{"text":"Yeah.","start":397.325,"end":397.565,"sentiment":"neutral","sentiment_score":-0.07635986804962158},{"text":"Absolutely.","start":397.565,"end":398.065,"sentiment":"neutral","sentiment_score":-0.008391443639993668},{"text":"Yeah.","start":398.125,"end":398.625,"sentiment":"neutral","sentiment_score":-0.0009716246277093888},{"text":"Yes.","start":410.41998,"end":410.91998,"sentiment":"neutral","sentiment_score":0.01634817197918892}],"sentiment":"neutral","sentiment_score":-0.06716762073338031,"num_words":5,"start":391.48502,"end":410.91998},{"sentences":[{"text":"You would.","start":411.13998,"end":411.88,"sentiment":"neutral","sentiment_score":-0.00422854395583272},{"text":"Yeah.","start":423.435,"end":423.935,"sentiment":"neutral","sentiment_score":0.003716086968779564},{"text":"Yeah.","start":437.7,"end":438.2,"sentiment":"neutral","sentiment_score":-0.07428991794586182},{"text":"Okay.","start":450.595,"end":451.095,"sentiment":"neutral","sentiment_score":-0.07778646051883698},{"text":"Yeah.","start":461.33002,"end":461.57,"sentiment":"neutral","sentiment_score":-0.00757673941552639}],"sentiment":"neutral","sentiment_score":-0.027399019803851843,"num_words":6,"start":411.13998,"end":461.57},{"sentences":[{"text":"Okay.","start":461.57,"end":462.07,"sentiment":"neutral","sentiment_score":0.0013783788308501244},{"text":"Sure.","start":463.41,"end":463.91,"sentiment":"neutral","sentiment_score":0.037415601313114166},{"text":"The the previous hydrologist, are they still in the industry?","start":464.53,"end":468.21,"sentiment":"neutral","sentiment_score":-0.017085492331534623},{"text":"Like, are they still working, or are they finished?","start":468.21,"end":470.115,"sentiment":"neutral","sentiment_score":-0.03776837740507391},{"text":"Oh, okay.","start":474.275,"end":475.095,"sentiment":"neutral","sentiment_score":-0.14046331495046616}],"sentiment":"neutral","sentiment_score":-0.03273491172686867,"num_words":23,"start":461.57,"end":475.095},{"sentences":[{"text":"Okay.","start":488.99,"end":489.49,"sentiment":"neutral","sentiment_score":-0.058106619864702225},{"text":"Easy.","start":490.59,"end":490.99,"sentiment":"neutral","sentiment_score":0.061040449887514114},{"text":"Okay.","start":490.99,"end":491.38998,"sentiment":"neutral","sentiment_score":0.03528754785656929},{"text":"No worries.","start":491.38998,"end":492.13,"sentiment":"neutral","sentiment_score":0.05103480815887451},{"text":"And okay.","start":492.59,"end":493.55,"sentiment":"neutral","sentiment_score":0.04711448214948177}],"sentiment":"neutral","sentiment_score":0.03350285121372768,"num_words":7,"start":488.99,"end":493.55},{"sentences":[{"text":"You know?","start":493.55,"end":493.94998,"sentiment":"neutral","sentiment_score":0.005711584351956844},{"text":"No.","start":493.94998,"end":494.19,"sentiment":"neutral","sentiment_score":-0.1456620991230011},{"text":"I mean, yeah, you know, if you wanna keep them anonymous, that's fine.","start":494.19,"end":496.99,"sentiment":"neutral","sentiment_score":-0.04591543857867901},{"text":"I I I'm just I'm always curious why people decide not to do you know, like, it it it's it's strange to me why they they would take it on, but, anyway, it doesn't 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You called me earlier, and I was going to call you back. I'm good. Thanks. How are you? Yes. Yes. We we need some help. Is that something you could assist with? No. No. It's I've only recently become involved, so it's been running for about two and a half years. This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout. Now they're in the mess that they're in. I did attend the compulsory conference of VCAT two weeks ago. The result of that was the order that we've now got. So I think at least we've got a clear indication with Melbourne Water, the council, the council's lawyers, all sitting around the table. We've got a bit of a sort of starting point. The consultants that have been involved to date, some of them we can reuse or get their reports amended with the stormwater one and what they're asking for there. As you said, it is a major report with the application, so it needs to be done properly. And that's why I'm out approaching people like yourself to try and see if you're able to help us with it. No. We understand that. Yep. Yep. Well, I I understand it's complex. The owner now understands it's complex. As I said, I don't think it's been managed properly from the start, and that was just my limited knowledge looking at the information that was on file when I took it over. But, basically, the owner's got a side of eight acres sitting there that he can't use. He can't do anything with it. So it needs to be filled. It needs to be lifted. The agricultural use is something he's prepared to look at rather than the commercial use, which he was originally looked at. So but, yes, the starting point is to actually get the permit, get everybody agreeable to it. And if you're able to assist with that and provide us with a quote to start with and some sort of time frame because we are are on limited time frames, that would be great. Yes. Yes. No. Nothing. Melbourne Water have indicated that they're prepared to do a a conference call with us once we've got someone like yourself appointed so that we're all on the same page. So, yeah, that option is there as well. What do you got? Yes. Okay. So have you got sorry. I think I did that through your website form, didn't I? Because I have got a lot of information. So I forget what I'd sent you because I can't look it up from my sent items, unfortunately. So from what I've sent a order. Right. Okay. So is there anything else I can send you for now to help with quoting? That's fine. Okay. Okay. Yep. Okay. So if I can get that to you this afternoon by the end of the week, we may have something to work with. Yep. On on the, yeah, quotation side of things. What's your best email address, please, Alex? Yep. Yes. Yep. Dot com dot a u. Excellent. I asked the original hydrology hydrologist who'd done the initial report, and he's not he I think he's had enough of it, to be honest, and the way it's been handled over two years. So his his response was they don't have the capacity to do it at the moment. Melbourne Water had asked for different modeling to what they'd provided, so it may be out of their depth. I'm unsure. I've put it out to three companies. You're the second one that's responded. So I don't wanna waste everyone's time, but I'm representing the owner. So I just need to go back to him. If I've got one quote at, I don't know, $2 and one at ten, we obviously need to look at the reasons why. I'm trying to give everybody the same amount of information so everybody's on the same page. There's no point giving someone three items of information and someone else eight items. That's not fair. So trying to get everybody on the same page, me getting my head around what everyone can do. From what I understand, the from the report that you'd be able to produce, I then still need to engage a civil engineer to do the earthworks plan. See, the plans that have been done, there was one contained in the delegates report from the council. There was one done by the architect who's held. I've been introduced to the project. I know him. So he's a great architect, but he's not an engineer. And as soon as I've looked at it from my background with general real estate and constructing subdivisions and that sort of thing, they've said they want to fill the site, but they haven't gone into any detail. And that may be due to there was a earthmoving contractor and his wife trying to run this process. They were just looking at it as a cheap option to be able to go in and dump all this oil on the site and fill the site up. So, yeah, they had a different agenda, and the owners sort of let them run with it. He's paid all the accounts, and at the end of the day, he's no further ahead. Two years down the track, and he spent all this money. So that's the background on it at the moment. Yep. No. As far as I know, they well, they responded to my email. The architect said he knew them well and was surprised that they said no, but they just said they may have too much work on it. I don't know. But the email that I received back just said that they don't have the capacity to take it on at the moment for the time frames that we needed. So Yep. I think the frustration with the the, yeah, the two years, what's going on, and the people driving it didn't know what they were doing. And as a result, what they were asked to produce isn't what everybody wanted. So it's been knocked back. It's been declined. Anyhow but I'll send it all through. Once you've had a look at that, if you need anything else, by all means, back in touch. But I'll look forward to receiving your quote. Thanks, Alex. Appreciate your time. 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it's Travis calling. You called me earlier, and I was going to call you back. I'm good. Thanks. How are you?\n\nYes. Yes. We we need some help. Is that something you could assist with? No.\n\nNo. It's I've only recently become involved, so it's been running for about two and a half years. This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout. Now they're in the mess that they're in. I did attend the compulsory conference of VCAT two weeks ago.\n\nThe result of that was the order that we've now got. So I think at least we've got a clear indication with Melbourne Water, the council, the council's lawyers, all sitting around the table. We've got a bit of a sort of starting point. The consultants that have been involved to date, some of them we can reuse or get their reports amended with the stormwater one and what they're asking for there. As you said, it is a major report with the application, so it needs to be done properly.\n\nAnd that's why I'm out approaching people like yourself to try and see if you're able to help us with it. No. We understand that. Yep. Yep.\n\nWell, I I understand it's complex. The owner now understands it's complex. As I said, I don't think it's been managed properly from the start, and that was just my limited knowledge looking at the information that was on file when I took it over. But, basically, the owner's got a side of eight acres sitting there that he can't use. He can't do anything with it.\n\nSo it needs to be filled. It needs to be lifted. The agricultural use is something he's prepared to look at rather than the commercial use, which he was originally looked at. So but, yes, the starting point is to actually get the permit, get everybody agreeable to it. And if you're able to assist with that and provide us with a quote to start with and some sort of time frame because we are are on limited time frames, that would be great.\n\nYes. Yes. No. Nothing. Melbourne Water have indicated that they're prepared to do a a conference call with us once we've got someone like yourself appointed so that we're all on the same page.\n\nSo, yeah, that option is there as well. What do you got? Yes. Okay. So have you got sorry.\n\nI think I did that through your website form, didn't I? Because I have got a lot of information. So I forget what I'd sent you because I can't look it up from my sent items, unfortunately. So from what I've sent a order. Right.\n\nOkay. So is there anything else I can send you for now to help with quoting? That's fine. Okay. Okay.\n\nYep. Okay. So if I can get that to you this afternoon by the end of the week, we may have something to work with. Yep. On on the, yeah, quotation side of things.\n\nWhat's your best email address, please, Alex? Yep. Yes. Yep. Dot com dot a u.\n\nExcellent. I asked the original hydrology hydrologist who'd done the initial report, and he's not he I think he's had enough of it, to be honest, and the way it's been handled over two years. So his his response was they don't have the capacity to do it at the moment. Melbourne Water had asked for different modeling to what they'd provided, so it may be out of their depth. I'm unsure.\n\nI've put it out to three companies. You're the second one that's responded. So I don't wanna waste everyone's time, but I'm representing the owner. So I just need to go back to him. If I've got one quote at, I don't know, $2 and one at ten, we obviously need to look at the reasons why.\n\nI'm trying to give everybody the same amount of information so everybody's on the same page. There's no point giving someone three items of information and someone else eight items. That's not fair. So trying to get everybody on the same page, me getting my head around what everyone can do. From what I understand, the from the report that you'd be able to produce, I then still need to engage a civil engineer to do the earthworks plan.\n\nSee, the plans that have been done, there was one contained in the delegates report from the council. There was one done by the architect who's held. I've been introduced to the project. I know him. So he's a great architect, but he's not an engineer.\n\nAnd as soon as I've looked at it from my background with general real estate and constructing subdivisions and that sort of thing, they've said they want to fill the site, but they haven't gone into any detail. And that may be due to there was a earthmoving contractor and his wife trying to run this process. They were just looking at it as a cheap option to be able to go in and dump all this oil on the site and fill the site up. So, yeah, they had a different agenda, and the owners sort of let them run with it. He's paid all the accounts, and at the end of the day, he's no further ahead.\n\nTwo years down the track, and he spent all this money. So that's the background on it at the moment. Yep. No. As far as I know, they well, they responded to my email.\n\nThe architect said he knew them well and was surprised that they said no, but they just said they may have too much work on it. I don't know. But the email that I received back just said that they don't have the capacity to take it on at the moment for the time frames that we needed. So Yep. I think the frustration with the the, yeah, the two years, what's going on, and the people driving it didn't know what they were doing.\n\nAnd as a result, what they were asked to produce isn't what everybody wanted. So it's been knocked back. It's been declined. Anyhow but I'll send it all through. Once you've had a look at that, if you need anything else, by all means, back in touch.\n\nBut I'll look forward to receiving your quote. Thanks, Alex. Appreciate your time. Bye.","paragraphs":[{"sentences":[{"text":"Alex, it's Travis calling.","start":2.72,"end":4.0,"sentiment":"neutral","sentiment_score":0.01885547349229455},{"text":"You called me earlier, and I was going to call you back.","start":4.0,"end":6.02,"sentiment":"neutral","sentiment_score":0.01003386010415852},{"text":"I'm good.","start":8.639999,"end":9.12,"sentiment":"positive","sentiment_score":0.38624216616153717},{"text":"Thanks.","start":9.12,"end":9.44,"sentiment":"positive","sentiment_score":0.47601744532585144},{"text":"How are you?","start":9.44,"end":10.179999,"sentiment":"neutral","sentiment_score":0.24763280153274536}],"sentiment":"neutral","sentiment_score":0.09941947261210192,"num_words":22,"start":2.72,"end":10.179999},{"sentences":[{"text":"Yes.","start":15.355,"end":15.855,"sentiment":"neutral","sentiment_score":0.05497193336486816},{"text":"Yes.","start":17.035,"end":17.535,"sentiment":"neutral","sentiment_score":0.050935275852680206},{"text":"We we need some help.","start":17.915,"end":20.735,"sentiment":"neutral","sentiment_score":0.02406684122979641},{"text":"Is that something you could assist with?","start":21.275,"end":23.215,"sentiment":"neutral","sentiment_score":0.01475037554545062},{"text":"No.","start":25.23,"end":25.27,"sentiment":"neutral","sentiment_score":-0.17429369688034058}],"sentiment":"neutral","sentiment_score":0.010346689820289611,"num_words":15,"start":15.355,"end":25.27},{"sentences":[{"text":"No.","start":25.27,"end":25.31,"sentiment":"neutral","sentiment_score":-0.1993371695280075},{"text":"It's I've only recently become involved, so it's been running for about two and a half years.","start":25.31,"end":31.15,"sentiment":"neutral","sentiment_score":-0.12238613165476743},{"text":"This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout.","start":31.15,"end":41.315002,"sentiment":"negative","sentiment_score":-0.33458774343684866},{"text":"Now they're in the mess that they're in.","start":41.775,"end":43.455,"sentiment":"negative","sentiment_score":-0.46177857369184494},{"text":"I did attend the compulsory conference of VCAT two weeks ago.","start":43.455,"end":47.155,"sentiment":"neutral","sentiment_score":-0.17433265732093292}],"sentiment":"neutral","sentiment_score":-0.2644634109456092,"num_words":64,"start":25.27,"end":47.155},{"sentences":[{"text":"The result of that was the order that we've now got.","start":47.615,"end":50.015,"sentiment":"neutral","sentiment_score":-0.1930249265649102},{"text":"So I think at least we've got a clear indication with Melbourne Water, the council, the council's lawyers, all sitting around the table.","start":50.015,"end":58.87,"sentiment":"neutral","sentiment_score":-0.0353645684764437},{"text":"We've got a bit of a sort of starting point.","start":58.87,"end":61.53,"sentiment":"neutral","sentiment_score":-0.03231616709381342},{"text":"The consultants that have been involved to date, some of them we can reuse or get their reports amended with the stormwater one and what they're asking for there.","start":62.309998,"end":72.785,"sentiment":"neutral","sentiment_score":-0.028206723774301595},{"text":"As you said, it is a major report with the application, so it needs to be done properly.","start":72.785,"end":77.44501,"sentiment":"neutral","sentiment_score":-0.1230374744368924}],"sentiment":"neutral","sentiment_score":-0.06914824689482595,"num_words":91,"start":47.615,"end":77.44501},{"sentences":[{"text":"And that's why I'm out approaching people like yourself to try and see if you're able to help us with it.","start":77.8,"end":83.979996,"sentiment":"neutral","sentiment_score":-0.006064852078755696},{"text":"No.","start":98.145,"end":98.625,"sentiment":"neutral","sentiment_score":-0.0914267748594284},{"text":"We understand that.","start":98.625,"end":99.925,"sentiment":"neutral","sentiment_score":-0.057111553847789764},{"text":"Yep.","start":100.225,"end":100.725,"sentiment":"neutral","sentiment_score":0.024008989334106445},{"text":"Yep.","start":117.355,"end":117.855,"sentiment":"neutral","sentiment_score":0.12803880870342255}],"sentiment":"neutral","sentiment_score":-0.008817612297005124,"num_words":27,"start":77.8,"end":117.855},{"sentences":[{"text":"Well, I I understand it's complex.","start":133.76001,"end":135.94,"sentiment":"neutral","sentiment_score":-0.19683186461528143},{"text":"The owner now understands it's complex.","start":136.0,"end":137.94,"sentiment":"neutral","sentiment_score":-0.2822394073009491},{"text":"As I said, I don't think it's been managed properly from the start, and that was just my limited knowledge looking at the information that was on file when I took it over.","start":138.48001,"end":146.295,"sentiment":"neutral","sentiment_score":-0.24379024090188922},{"text":"But, basically, the owner's got a side of eight acres sitting there that he can't use.","start":147.575,"end":151.175,"sentiment":"negative","sentiment_score":-0.3612355012446642},{"text":"He can't do anything with it.","start":151.175,"end":152.555,"sentiment":"negative","sentiment_score":-0.41126420597235364}],"sentiment":"neutral","sentiment_score":-0.2860725199553504,"num_words":67,"start":133.76001,"end":152.555},{"sentences":[{"text":"So it needs to be filled.","start":152.69499,"end":154.215,"sentiment":"neutral","sentiment_score":-0.19880451261997223},{"text":"It needs to be lifted.","start":154.215,"end":155.435,"sentiment":"neutral","sentiment_score":-0.20145524442195892},{"text":"The agricultural use is something he's prepared to look at rather than the commercial use, which he was originally looked at.","start":156.055,"end":161.92001,"sentiment":"neutral","sentiment_score":-0.12723805471545174},{"text":"So but, yes, the starting point is to actually get the permit, get everybody agreeable to it.","start":161.92001,"end":167.3,"sentiment":"neutral","sentiment_score":0.15991905463092468},{"text":"And if you're able to assist with that and provide us with a quote to start with and some sort of time frame because we are are on limited time frames, that would be great.","start":167.6,"end":177.64499,"sentiment":"neutral","sentiment_score":0.12472093562994685}],"sentiment":"neutral","sentiment_score":0.026330407487139815,"num_words":84,"start":152.69499,"end":177.64499},{"sentences":[{"text":"Yes.","start":178.905,"end":179.405,"sentiment":"neutral","sentiment_score":0.0850432962179184},{"text":"Yes.","start":180.185,"end":180.685,"sentiment":"neutral","sentiment_score":0.09940077364444733},{"text":"No.","start":185.465,"end":185.86499,"sentiment":"neutral","sentiment_score":-0.07446304708719254},{"text":"Nothing.","start":185.86499,"end":186.36499,"sentiment":"neutral","sentiment_score":-0.052394989877939224},{"text":"Melbourne Water have indicated that they're prepared to do a a conference call with us once we've got someone like yourself appointed so that we're all on the same page.","start":189.37001,"end":197.79001,"sentiment":"neutral","sentiment_score":0.15830129707853}],"sentiment":"neutral","sentiment_score":0.1413713219192098,"num_words":34,"start":178.905,"end":197.79001},{"sentences":[{"text":"So, yeah, that option is there as well.","start":199.77,"end":202.67,"sentiment":"neutral","sentiment_score":0.17905457597225904},{"text":"What do you got?","start":203.21,"end":204.27,"sentiment":"neutral","sentiment_score":0.041702997870743275},{"text":"Yes.","start":215.745,"end":216.245,"sentiment":"neutral","sentiment_score":0.056480154395103455},{"text":"Okay.","start":216.785,"end":217.285,"sentiment":"neutral","sentiment_score":0.10122950375080109},{"text":"So have you got sorry.","start":226.29,"end":228.29,"sentiment":"neutral","sentiment_score":-0.06867961958050728}],"sentiment":"neutral","sentiment_score":0.07439790313181124,"num_words":19,"start":199.77,"end":228.29},{"sentences":[{"text":"I think I did that through your website form, didn't I?","start":228.29,"end":231.01,"sentiment":"neutral","sentiment_score":-0.12385290454734456},{"text":"Because I have got a lot of information.","start":231.01,"end":232.55,"sentiment":"neutral","sentiment_score":-0.08602346014231443},{"text":"So I forget what I'd sent you because I can't look it up from my sent items, unfortunately.","start":233.235,"end":237.495,"sentiment":"neutral","sentiment_score":-0.18375223171379831},{"text":"So from what I've sent a order.","start":238.11499,"end":243.815,"sentiment":"neutral","sentiment_score":-0.10478970408439636},{"text":"Right.","start":245.39001,"end":245.79001,"sentiment":"neutral","sentiment_score":0.010454243049025536}],"sentiment":"neutral","sentiment_score":-0.13513741083443165,"num_words":45,"start":228.29,"end":245.79001},{"sentences":[{"text":"Okay.","start":245.79001,"end":246.29001,"sentiment":"neutral","sentiment_score":0.030062280595302585},{"text":"So is there anything else I can send you for now to help with quoting?","start":246.35,"end":251.33,"sentiment":"neutral","sentiment_score":0.09073023224870364},{"text":"That's fine.","start":284.57498,"end":293.78497,"sentiment":"neutral","sentiment_score":0.01740657677873969},{"text":"Okay.","start":293.78497,"end":294.28497,"sentiment":"neutral","sentiment_score":0.2531090974807739},{"text":"Okay.","start":304.09998,"end":304.41998,"sentiment":"neutral","sentiment_score":0.2262801080942154}],"sentiment":"neutral","sentiment_score":0.0952609061729163,"num_words":20,"start":245.79001,"end":304.41998},{"sentences":[{"text":"Yep.","start":304.41998,"end":304.91998,"sentiment":"neutral","sentiment_score":0.18400077521800995},{"text":"Okay.","start":316.11502,"end":316.435,"sentiment":"neutral","sentiment_score":0.27145659923553467},{"text":"So if I can get that to you this afternoon by the end of the week, we may have something to work with.","start":316.435,"end":320.61502,"sentiment":"neutral","sentiment_score":0.2944383413895317},{"text":"Yep.","start":321.94,"end":322.26,"sentiment":"neutral","sentiment_score":0.24032281339168549},{"text":"On on the, yeah, quotation side of things.","start":322.26,"end":324.68,"sentiment":"neutral","sentiment_score":0.12516188621520996}],"sentiment":"neutral","sentiment_score":0.24909285675076878,"num_words":34,"start":304.41998,"end":324.68},{"sentences":[{"text":"What's your best email address, please, Alex?","start":325.22,"end":327.56,"sentiment":"neutral","sentiment_score":0.0781926182763917},{"text":"Yep.","start":330.26,"end":330.76,"sentiment":"neutral","sentiment_score":0.018150953575968742},{"text":"Yes.","start":335.74503,"end":336.24503,"sentiment":"neutral","sentiment_score":0.019566159695386887},{"text":"Yep.","start":342.225,"end":342.545,"sentiment":"neutral","sentiment_score":0.01629110425710678},{"text":"Dot com dot a u.","start":342.545,"end":343.845,"sentiment":"neutral","sentiment_score":0.010611346736550332}],"sentiment":"neutral","sentiment_score":0.04362755194306374,"num_words":15,"start":325.22,"end":343.845},{"sentences":[{"text":"Excellent.","start":345.18503,"end":345.68503,"sentiment":"positive","sentiment_score":0.6242872476577759},{"text":"I asked the original hydrology hydrologist who'd done the initial report, and he's not he I think he's had enough of it, to be honest, and the way it's been handled over two years.","start":349.33,"end":362.295,"sentiment":"neutral","sentiment_score":-0.16162267524529905},{"text":"So his his response was they don't have the capacity to do it at the moment.","start":362.535,"end":366.635,"sentiment":"neutral","sentiment_score":-0.29546416737139225},{"text":"Melbourne Water had asked for different modeling to what they'd provided, so it may be out of their depth.","start":366.77502,"end":371.575,"sentiment":"neutral","sentiment_score":-0.11508520418091824},{"text":"I'm unsure.","start":371.575,"end":372.23502,"sentiment":"neutral","sentiment_score":-0.16930731385946274}],"sentiment":"neutral","sentiment_score":-0.16838255410807001,"num_words":72,"start":345.18503,"end":372.23502},{"sentences":[{"text":"I've put it out to three companies.","start":372.45502,"end":374.05502,"sentiment":"neutral","sentiment_score":-0.08950072739805494},{"text":"You're the second one that's responded.","start":374.05502,"end":375.595,"sentiment":"neutral","sentiment_score":-0.053811438381671906},{"text":"So I don't wanna waste everyone's time, but I'm representing the owner.","start":376.99,"end":379.55,"sentiment":"neutral","sentiment_score":0.0055672066907087965},{"text":"So I just need to go back to him.","start":379.55,"end":380.90997,"sentiment":"neutral","sentiment_score":-0.055716578331258565},{"text":"If I've got one quote at, I don't know, $2 and one at ten, we obviously need to look at the reasons why.","start":380.90997,"end":386.59,"sentiment":"neutral","sentiment_score":-0.1285546217923579}],"sentiment":"neutral","sentiment_score":-0.07615390785953455,"num_words":57,"start":372.45502,"end":386.59},{"sentences":[{"text":"I'm trying to give everybody the same amount of information so everybody's on the same page.","start":386.59,"end":391.09,"sentiment":"neutral","sentiment_score":0.012940830085426569},{"text":"There's no point giving someone three items of information and someone else eight items.","start":391.205,"end":395.545,"sentiment":"negative","sentiment_score":-0.37973826059273313},{"text":"That's not fair.","start":395.845,"end":396.745,"sentiment":"negative","sentiment_score":-0.5775880813598633},{"text":"So trying to get everybody on the same page, me getting my head around what everyone can do.","start":396.885,"end":402.165,"sentiment":"neutral","sentiment_score":-0.029267566485537425},{"text":"From what I understand, the from the report that you'd be able to produce, I then still need to engage a civil engineer to do the earthworks plan.","start":402.165,"end":410.08002,"sentiment":"neutral","sentiment_score":-0.05860965592520578}],"sentiment":"neutral","sentiment_score":-0.11404978700830967,"num_words":79,"start":386.59,"end":410.08002},{"sentences":[{"text":"See, the plans that have been done, there was one contained in the delegates report from the council.","start":410.54,"end":417.28,"sentiment":"neutral","sentiment_score":-0.00832788886812826},{"text":"There was one done by the architect who's held.","start":417.66,"end":420.48,"sentiment":"neutral","sentiment_score":0.0008082603000932267},{"text":"I've been introduced to the project.","start":420.54,"end":422.22,"sentiment":"neutral","sentiment_score":0.03705150447785854},{"text":"I know him.","start":422.22,"end":422.86002,"sentiment":"neutral","sentiment_score":0.006385489056507747},{"text":"So he's a great architect, but he's not an engineer.","start":422.86002,"end":425.575,"sentiment":"neutral","sentiment_score":-0.08696185201406478}],"sentiment":"neutral","sentiment_score":-0.01675610180498789,"num_words":46,"start":410.54,"end":425.575},{"sentences":[{"text":"And as soon as I've looked at it from my background with general real estate and constructing subdivisions and that sort of thing, they've said they want to fill the site, but they haven't gone into any detail.","start":425.795,"end":437.015,"sentiment":"neutral","sentiment_score":-0.10012281891938887},{"text":"And that may be due to there was a earthmoving contractor and his wife trying to run this process.","start":437.5,"end":443.84,"sentiment":"neutral","sentiment_score":-0.14095093858869454},{"text":"They were just looking at it as a cheap option to be able to go in and dump all this oil on the site and fill the site up.","start":444.3,"end":450.0,"sentiment":"neutral","sentiment_score":-0.11652672650485203},{"text":"So, yeah, they had a different agenda, and the owners sort of let them run with it.","start":450.22,"end":454.815,"sentiment":"neutral","sentiment_score":-0.18874859108644373},{"text":"He's paid all the accounts, and at the end of the day, he's no further ahead.","start":454.815,"end":458.115,"sentiment":"neutral","sentiment_score":-0.22131364699453115}],"sentiment":"neutral","sentiment_score":-0.13959457496760272,"num_words":119,"start":425.795,"end":458.115},{"sentences":[{"text":"Two years down the track, and he spent all this money.","start":458.25497,"end":460.655,"sentiment":"neutral","sentiment_score":-0.2118695933710445},{"text":"So that's the background on it at the moment.","start":460.655,"end":463.47498,"sentiment":"neutral","sentiment_score":-0.005853669097026189},{"text":"Yep.","start":464.335,"end":464.835,"sentiment":"neutral","sentiment_score":0.035818882286548615},{"text":"No.","start":470.74,"end":470.97998,"sentiment":"neutral","sentiment_score":-0.17922084033489227},{"text":"As far as I know, they well, they responded to my email.","start":470.97998,"end":473.8,"sentiment":"neutral","sentiment_score":-0.11842413246631622}],"sentiment":"neutral","sentiment_score":-0.11611000284114305,"num_words":34,"start":458.25497,"end":473.8},{"sentences":[{"text":"The architect said he knew them well and was surprised that they said no, but they just said they may have too much work on it.","start":475.3,"end":481.895,"sentiment":"negative","sentiment_score":-0.36199980744948757},{"text":"I don't know.","start":481.895,"end":482.29498,"sentiment":"neutral","sentiment_score":-0.27286985516548157},{"text":"But the email that I received back just said that they don't have the capacity to take it on at the moment for the time frames that we needed.","start":482.29498,"end":489.91498,"sentiment":"neutral","sentiment_score":-0.27747825250543395},{"text":"So Yep.","start":490.69498,"end":492.155,"sentiment":"neutral","sentiment_score":0.04537292569875717},{"text":"I think the frustration with the the, yeah, the two years, what's going on, and the people driving it didn't know what they were doing.","start":507.36002,"end":513.935,"sentiment":"negative","sentiment_score":-0.6443140614032745}],"sentiment":"negative","sentiment_score":-0.40346564194735357,"num_words":85,"start":475.3,"end":513.935},{"sentences":[{"text":"And as a result, what they were asked to produce isn't what everybody wanted.","start":513.935,"end":519.15497,"sentiment":"negative","sentiment_score":-0.6878420880862645},{"text":"So it's been knocked back.","start":519.21497,"end":520.575,"sentiment":"negative","sentiment_score":-0.6533747553825379},{"text":"It's been declined.","start":520.575,"end":521.475,"sentiment":"negative","sentiment_score":-0.4761512478192647},{"text":"Anyhow but I'll send it all through.","start":522.175,"end":523.77496,"sentiment":"neutral","sentiment_score":-0.052274963951536586},{"text":"Once you've had a look at that, if you need anything else, by all means, back in touch.","start":523.77496,"end":526.98,"sentiment":"neutral","sentiment_score":0.17974812392559317}],"sentiment":"neutral","sentiment_score":-0.2437356440548567,"num_words":47,"start":513.935,"end":526.98},{"sentences":[{"text":"But I'll look forward to receiving your quote.","start":526.98,"end":528.92,"sentiment":"positive","sentiment_score":0.6058308146893978},{"text":"Thanks, Alex.","start":531.22,"end":531.94,"sentiment":"positive","sentiment_score":0.7552524209022522},{"text":"Appreciate your time.","start":531.94,"end":532.9,"sentiment":"positive","sentiment_score":0.6422428091367086},{"text":"Bye.","start":532.9,"end":533.4,"sentiment":"positive","sentiment_score":0.4230916500091553}],"sentiment":"positive","sentiment_score":0.6219265311956406,"num_words":14,"start":526.98,"end":533.4}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Alex speaking. It's Stephanie\n\nChannel 1: Alex, it's Travis calling. You called me earlier, and I was going to call you back.\n\nChannel 0: Consulting. Oh, so I'm so sorry, Travis. How are you going?\n\nChannel 1: I'm good. Thanks. How are you?\n\nChannel 0: Good. Thank you. I so, yeah, I called you about the VCAT case.\n\nChannel 1: Yes.\n\nChannel 0: Yes.\n\nChannel 1: Yes. We we need some help. Is\n\nChannel 0: Yeah.\n\nChannel 1: that something\n\nChannel 0: I see\n\nChannel 1: you could\n\nChannel 0: that.\n\nChannel 1: assist\n\nChannel 0: And\n\nChannel 1: with?\n\nChannel 0: it's not a small project either.\n\nChannel 1: No. No. It's I've only recently become involved, so it's been running for about two and a half years. This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout. Now they're in the mess that they're in.\n\nI did attend the compulsory conference of VCAT two weeks ago. The result of that was the order that we've now got. So I think at least\n\nChannel 0: Yes.\n\nChannel 1: we've got a clear indication with Melbourne Water, the council, the council's lawyers, all sitting around the table. We've got a bit of\n\nChannel 0: Yeah.\n\nChannel 1: a sort of starting point. The consultants that have been involved to date, some of them we can reuse or get their reports amended with the stormwater\n\nChannel 0: Yeah.\n\nChannel 1: one and what they're asking for there. As you said, it is a major report with the application, so it needs to be done properly. And that's why I'm out approaching people like yourself to try and see if you're able to help us with it.\n\nChannel 0: Yeah. Yeah. Well, so yeah. I certainly can help. I I think the main reason why I was I I just wanted to probably clarify is that it it it isn't like a it's not a small project, I guess.\n\nIt's the one thing I wanted to get across\n\nChannel 1: No.\n\nChannel 0: more than anything\n\nChannel 1: We understand\n\nChannel 0: because yeah.\n\nChannel 1: that. Yep.\n\nChannel 0: Yeah. It's not they've they've asked for it's not just it's it's almost a stormwater management strategy rather than just a stormwater management plan because flood impact assessment on top of it. Yeah. It is a pretty substantial piece of work. It's certainly like I said, certainly something that we can do.\n\nChannel 1: Yep.\n\nChannel 0: I just wanted to actually flag more than anything that it's not a yeah. If if if if you see invoices sorry. Quotes coming in, you'll probably get maybe a little bit of a root shock because it sounds like you're kind of prepared for it already anyway.\n\nChannel 1: Well,\n\nChannel 0: But\n\nChannel 1: I I understand it's complex. The owner now understands it's complex. As I said, I don't think it's been managed properly from the\n\nChannel 0: yeah.\n\nChannel 1: start, and that was just my limited knowledge looking at the information that was on file when I took it over. But, basically, the owner's got a side of eight acres sitting there that he can't use. He can't do anything with it. So\n\nChannel 0: Yep.\n\nChannel 1: it needs to be filled. It needs to be lifted. The agricultural use is something he's prepared to look at rather than the commercial use, which he was originally looked at. So but, yes, the starting point is to actually get the permit, get everybody agreeable to it. And if you're able to assist with that and provide us with a quote to start with and some\n\nChannel 0: Yes.\n\nChannel 1: sort of time frame because we are are on limited time frames,\n\nChannel 0: I did see the time\n\nChannel 1: that\n\nChannel 0: frame.\n\nChannel 1: would\n\nChannel 0: So\n\nChannel 1: be\n\nChannel 0: you\n\nChannel 1: great.\n\nChannel 0: need it in November. Is that fair?\n\nChannel 1: Yes.\n\nChannel 0: Is that right? Yes.\n\nChannel 1: Yes.\n\nChannel 0: Okay. Cool. And and have you had any flood modeling done yet?\n\nChannel 1: No. Nothing.\n\nChannel 0: No. Okay. Alright. No worries. Okay.\n\nSo it it would be\n\nChannel 1: Melbourne\n\nChannel 0: from scratch,\n\nChannel 1: Water\n\nChannel 0: essentially.\n\nChannel 1: have indicated that they're prepared to do a a conference call with us once we've got someone like yourself appointed so that we're all on the same page.\n\nChannel 0: Yeah.\n\nChannel 1: So, yeah, that option is there as well.\n\nChannel 0: Well,\n\nChannel 1: What do\n\nChannel 0: yeah,\n\nChannel 1: you got?\n\nChannel 0: because that could change how much it costs. Because if I can get Melbourne Water to provide us some of the data, it means that I can use potentially their flows instead of building our\n\nChannel 1: Yes.\n\nChannel 0: own.\n\nChannel 1: Okay.\n\nChannel 0: And I guess that's ideal, but they have said they want a raw model. So that that might not be possible, but, I mean, we might as well try. He\n\nChannel 1: So have you got sorry. I think I did that through your website form, didn't I? Because I have got a lot of information. So\n\nChannel 0: did.\n\nChannel 1: I forget what I'd sent you because I can't look it up from my sent items, unfortunately. So\n\nChannel 0: He\n\nChannel 1: from\n\nChannel 0: just sent\n\nChannel 1: what I've\n\nChannel 0: me\n\nChannel 1: sent\n\nChannel 0: the the sorry. The report sorry. The response\n\nChannel 1: a order.\n\nChannel 0: from the tribunal.\n\nChannel 1: Right. Okay. So is\n\nChannel 0: Yep.\n\nChannel 1: there anything else I can send you for now to help with quoting?\n\nChannel 0: A plan would be great of what you're what's what's being proposed, what's, you know, what what's been done, I guess, is it would be really, really helpful because, yeah, at the moment, it's like, I all the things that they're asking to do, absolutely can do. There's no problem with that. It's more the it's more the the complications that might arise if if, for example, if the proposal is to to flatten the whole area. You know what I mean? Like, I I I guess more information is better realistically.\n\nChannel 1: That's\n\nChannel 0: So if you've got, yeah, more plans or or or anything like that, even I'm sure you've probably spoken to specific people in Melbourne Water. Even who you've spoken\n\nChannel 1: fine.\n\nChannel 0: to at\n\nChannel 1: Okay.\n\nChannel 0: Melbourne Water is great because I know quite a lot of people in Melbourne Water. I I wrote their newest guidelines that they assessed some of this stuff on. So, hopefully, that can help us get it through.\n\nChannel 1: Okay. Yep.\n\nChannel 0: So yeah. No. If if if any any extra information would be great, and then I'll get our quote to you, you know, as soon as from the day that you get it to me, the day I I I should be able to get you a quote.\n\nChannel 1: Okay. So if I can get that to you this afternoon by the end of the week, we may have something to work with.\n\nChannel 0: Yeah. Unique. Yes. Definitely.\n\nChannel 1: Yep. On on the, yeah, quotation side of things. What's your best email address, please, Alex?\n\nChannel 0: Alex, so it's a l e x,\n\nChannel 1: Yep.\n\nChannel 0: dot simmons, s I, m m, o n s,\n\nChannel 1: Yes.\n\nChannel 0: @swmconsulting.\n\nChannel 1: Yep. Dot com dot a u.\n\nChannel 0: That's it? Yep. Can\n\nChannel 1: Excellent.\n\nChannel 0: I ask how many people you've sent that to?\n\nChannel 1: I asked the original hydrology hydrologist who'd done the initial report, and\n\nChannel 0: Okay.\n\nChannel 1: he's not he I think he's had enough of it, to be honest, and the way it's been handled over two years. So his his response was they don't have the capacity to do it at the moment. Melbourne Water had asked for different modeling to what they'd provided,\n\nChannel 0: Okay.\n\nChannel 1: so it may\n\nChannel 0: Okay.\n\nChannel 1: be out of their depth. I'm unsure. I've put it out to three companies. You're the second one that's responded.\n\nChannel 0: Okay. Cool. Awesome.\n\nChannel 1: So I don't wanna waste\n\nChannel 0: Is it\n\nChannel 1: everyone's\n\nChannel 0: Yeah.\n\nChannel 1: time, but I'm representing the owner. So I just need to go back to him. If I've got one quote at, I don't know, $2 and one at ten, we obviously need to look at the reasons why. I'm trying to give\n\nChannel 0: Yeah.\n\nChannel 1: everybody\n\nChannel 0: Yeah.\n\nChannel 1: the same amount of information so everybody's on the same page. There's no\n\nChannel 0: Fabulous.\n\nChannel 1: point giving someone three items of information and someone else eight items. That's not fair. So trying\n\nChannel 0: Yeah.\n\nChannel 1: to\n\nChannel 0: Absolutely.\n\nChannel 1: get everybody\n\nChannel 0: Yeah.\n\nChannel 1: on the same page, me getting my head around what everyone can do. From what I understand, the from the report that you'd be able to produce, I then still need to engage a civil engineer to do the earthworks plan.\n\nChannel 0: Yes.\n\nChannel 1: See,\n\nChannel 0: You\n\nChannel 1: the plans\n\nChannel 0: would.\n\nChannel 1: that have been done, there was one contained in the delegates report from the council. There was one done by the architect who's held. I've been introduced to the project. I know him. So he's a\n\nChannel 0: Yeah.\n\nChannel 1: great architect, but he's not an engineer. And as soon as I've looked at it from my background with general real estate and constructing subdivisions and that sort of thing, they've said they want to fill the site, but they haven't gone into any detail. And\n\nChannel 0: Yeah.\n\nChannel 1: that may be due to there was a earthmoving contractor and his wife trying to run this process. They were just looking at it as a cheap option to be able to go in and dump all this oil on the site and fill the site up. So,\n\nChannel 0: Okay.\n\nChannel 1: yeah, they had a different agenda, and the owners sort of let them run with it. He's paid all the accounts, and at the end of the day, he's no further ahead. Two years down the track, and he spent all this money. So\n\nChannel 0: Yeah.\n\nChannel 1: that's\n\nChannel 0: Okay.\n\nChannel 1: the background on it at the moment.\n\nChannel 0: Sure.\n\nChannel 1: Yep.\n\nChannel 0: The the previous hydrologist, are they still in the industry? Like, are they still working, or are they finished?\n\nChannel 1: No. As far as I know, they well, they responded to my email.\n\nChannel 0: Oh, okay.\n\nChannel 1: The architect said he knew them well and was surprised that they said no, but they just said they may have too much work on it. I don't know. But the email that I received back just said that they don't have the capacity to take it on at the moment for the time frames\n\nChannel 0: Okay.\n\nChannel 1: that we needed.\n\nChannel 0: Easy.\n\nChannel 1: So\n\nChannel 0: Okay. No worries.\n\nChannel 1: Yep.\n\nChannel 0: And okay. You know? No. I mean, yeah, you know, if you wanna keep them anonymous, that's fine. I I I'm just I'm always curious why people decide not to do you know, like, it it it's it's strange to me why they they would take it on, but, anyway, it doesn't matter.\n\nChannel 1: I think the frustration with the the, yeah, the two years, what's going on, and the people driving it didn't know what they were doing. And as a result, what they were asked to produce isn't what everybody wanted. So it's been knocked back.\n\nChannel 0: Yeah.\n\nChannel 1: It's been declined.\n\nChannel 0: Okay.\n\nChannel 1: Anyhow\n\nChannel 0: A b.\n\nChannel 1: but I'll send it all through. Once you've had a look at that, if you need anything else, by all means, back in touch. But I'll look forward to receiving your quote.\n\nChannel 0: Thank you so much. I appreciate it.\n\nChannel 1: Thanks, Alex. Appreciate your\n\nChannel 0: Have\n\nChannel 1: time.\n\nChannel 0: a good\n\nChannel 1: Bye.\n\nChannel 0: one, too. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.019745122641324997},{"text":"Alex speaking.","start":0.48,"end":0.96,"sentiment":"neutral","sentiment_score":0.013114312663674355},{"text":"It's Stephanie","start":0.96,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.020157148130238056}],"sentiment":"neutral","sentiment_score":0.017257608845829962,"channel":0,"num_words":5,"start":0.32,"end":1.6999999},{"sentences":[{"text":"Alex, it's Travis calling.","start":2.72,"end":4.0,"sentiment":"neutral","sentiment_score":0.01885547349229455},{"text":"You called me earlier, and I was going to call you back.","start":4.0,"end":6.02,"sentiment":"neutral","sentiment_score":0.01003386010415852}],"sentiment":"neutral","sentiment_score":0.012239263451192528,"channel":1,"num_words":16,"start":2.72,"end":6.02},{"sentences":[{"text":"Consulting.","start":6.08,"end":6.24,"sentiment":"neutral","sentiment_score":0.005162083078175783},{"text":"Oh, so I'm so sorry, Travis.","start":6.24,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.043301504105329514},{"text":"How are you going?","start":7.9199996,"end":8.66,"sentiment":"neutral","sentiment_score":0.1241263821721077}],"sentiment":"neutral","sentiment_score":0.0692251487635076,"channel":0,"num_words":11,"start":6.08,"end":8.66},{"sentences":[{"text":"I'm good.","start":8.639999,"end":9.12,"sentiment":"positive","sentiment_score":0.38624216616153717},{"text":"Thanks.","start":9.12,"end":9.44,"sentiment":"positive","sentiment_score":0.47601744532585144},{"text":"How are you?","start":9.44,"end":10.179999,"sentiment":"neutral","sentiment_score":0.24763280153274536}],"sentiment":"neutral","sentiment_score":0.331900030374527,"channel":1,"num_words":6,"start":8.639999,"end":10.179999},{"sentences":[{"text":"Good.","start":10.559999,"end":10.8,"sentiment":"positive","sentiment_score":0.41266581416130066},{"text":"Thank you.","start":10.8,"end":11.54,"sentiment":"positive","sentiment_score":0.47724464535713196},{"text":"I so, yeah, I called you about the VCAT case.","start":12.0,"end":14.865,"sentiment":"neutral","sentiment_score":0.09060569889843464}],"sentiment":"neutral","sentiment_score":0.17486246875845468,"channel":0,"num_words":13,"start":10.559999,"end":14.865},{"sentences":[{"text":"Yes.","start":15.355,"end":15.855,"sentiment":"neutral","sentiment_score":0.05497193336486816}],"sentiment":"neutral","sentiment_score":0.05497193336486816,"channel":1,"num_words":1,"start":15.355,"end":15.855},{"sentences":[{"text":"Yes.","start":16.785,"end":17.285,"sentiment":"neutral","sentiment_score":0.05447828024625778}],"sentiment":"neutral","sentiment_score":0.05447828024625778,"channel":0,"num_words":1,"start":16.785,"end":17.285},{"sentences":[{"text":"Yes.","start":17.035,"end":17.535,"sentiment":"neutral","sentiment_score":0.050935275852680206},{"text":"We we need some 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not a small project either.","start":22.785,"end":24.965,"sentiment":"neutral","sentiment_score":-0.08025200478732586}],"sentiment":"neutral","sentiment_score":-0.08025200478732586,"channel":0,"num_words":6,"start":22.785,"end":24.965},{"sentences":[{"text":"No.","start":25.23,"end":25.27,"sentiment":"neutral","sentiment_score":-0.17429369688034058},{"text":"No.","start":25.27,"end":25.31,"sentiment":"neutral","sentiment_score":-0.1993371695280075},{"text":"It's I've only recently become involved, so it's been running for about two and a half years.","start":25.31,"end":31.15,"sentiment":"neutral","sentiment_score":-0.12238613165476743},{"text":"This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout.","start":31.15,"end":41.315002,"sentiment":"negative","sentiment_score":-0.33458774343684866},{"text":"Now they're in the mess that they're in.","start":41.775,"end":43.455,"sentiment":"negative","sentiment_score":-0.46177857369184494}],"sentiment":"neutral","sentiment_score":-0.2811535697568346,"channel":1,"num_words":54,"start":25.23,"end":43.455},{"sentences":[{"text":"I did attend the compulsory conference of VCAT two weeks ago.","start":43.455,"end":47.155,"sentiment":"neutral","sentiment_score":-0.17433265732093292},{"text":"The result of that was the order that we've now got.","start":47.615,"end":50.015,"sentiment":"neutral","sentiment_score":-0.1930249265649102},{"text":"So I think at 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background on it at the moment.","start":461.775,"end":463.47498,"sentiment":"neutral","sentiment_score":-0.003913163606609617}],"sentiment":"neutral","sentiment_score":-0.003913163606609617,"channel":1,"num_words":7,"start":461.775,"end":463.47498},{"sentences":[{"text":"Sure.","start":463.41,"end":463.91,"sentiment":"neutral","sentiment_score":0.037415601313114166}],"sentiment":"neutral","sentiment_score":0.037415601313114166,"channel":0,"num_words":1,"start":463.41,"end":463.91},{"sentences":[{"text":"Yep.","start":464.335,"end":464.835,"sentiment":"neutral","sentiment_score":0.035818882286548615}],"sentiment":"neutral","sentiment_score":0.035818882286548615,"channel":1,"num_words":1,"start":464.335,"end":464.835},{"sentences":[{"text":"The the previous hydrologist, are they still in the industry?","start":464.53,"end":468.21,"sentiment":"neutral","sentiment_score":-0.017085492331534623},{"text":"Like, are they still working, or are they finished?","start":468.21,"end":470.115,"sentiment":"neutral","sentiment_score":-0.03776837740507391}],"sentiment":"neutral","sentiment_score":-0.0268826484190006,"channel":0,"num_words":19,"start":464.53,"end":470.115},{"sentences":[{"text":"No.","start":470.74,"end":470.97998,"sentiment":"neutral","sentiment_score":-0.17922084033489227},{"text":"As far as I know, they well, they responded to my email.","start":470.97998,"end":473.8,"sentiment":"neutral","sentiment_score":-0.11842413246631622}],"sentiment":"neutral","sentiment_score":-0.12310080230236053,"channel":1,"num_words":13,"start":470.74,"end":473.8},{"sentences":[{"text":"Oh, okay.","start":474.275,"end":475.095,"sentiment":"neutral","sentiment_score":-0.14046331495046616}],"sentiment":"neutral","sentiment_score":-0.14046331495046616,"channel":0,"num_words":2,"start":474.275,"end":475.095},{"sentences":[{"text":"The architect said he knew them well and was surprised that they said no, but they just said they may have too much work on it.","start":475.3,"end":481.895,"sentiment":"negative","sentiment_score":-0.36199980744948757},{"text":"I don't know.","start":481.895,"end":482.29498,"sentiment":"neutral","sentiment_score":-0.27286985516548157},{"text":"But the email that I received back just said that they don't have the capacity to take it on at the moment for the time frames","start":482.29498,"end":489.095,"sentiment":"neutral","sentiment_score":-0.3055443551677924}],"sentiment":"neutral","sentiment_score":-0.3304501417008313,"channel":1,"num_words":55,"start":475.3,"end":489.095},{"sentences":[{"text":"Okay.","start":488.99,"end":489.49,"sentiment":"neutral","sentiment_score":-0.058106619864702225}],"sentiment":"neutral","sentiment_score":-0.058106619864702225,"channel":0,"num_words":1,"start":488.99,"end":489.49},{"sentences":[{"text":"that we needed.","start":489.095,"end":489.91498,"sentiment":"neutral","sentiment_score":-0.03423869609832764}],"sentiment":"neutral","sentiment_score":-0.03423869609832764,"channel":1,"num_words":3,"start":489.095,"end":489.91498},{"sentences":[{"text":"Easy.","start":490.59,"end":490.99,"sentiment":"neutral","sentiment_score":0.061040449887514114}],"sentiment":"neutral","sentiment_score":0.061040449887514114,"channel":0,"num_words":1,"start":490.59,"end":490.99},{"sentences":[{"text":"So","start":490.69498,"end":491.19498,"sentiment":"neutral","sentiment_score":0.032245174050331116}],"sentiment":"neutral","sentiment_score":0.032245174050331116,"channel":1,"num_words":1,"start":490.69498,"end":491.19498},{"sentences":[{"text":"Okay.","start":490.99,"end":491.38998,"sentiment":"neutral","sentiment_score":0.03528754785656929},{"text":"No worries.","start":491.38998,"end":492.13,"sentiment":"neutral","sentiment_score":0.05103480815887451}],"sentiment":"neutral","sentiment_score":0.04578572139143944,"channel":0,"num_words":3,"start":490.99,"end":492.13},{"sentences":[{"text":"Yep.","start":491.655,"end":492.155,"sentiment":"neutral","sentiment_score":0.05850067734718323}],"sentiment":"neutral","sentiment_score":0.05850067734718323,"channel":1,"num_words":1,"start":491.655,"end":492.155},{"sentences":[{"text":"And okay.","start":492.59,"end":493.55,"sentiment":"neutral","sentiment_score":0.04711448214948177},{"text":"You know?","start":493.55,"end":493.94998,"sentiment":"neutral","sentiment_score":0.005711584351956844},{"text":"No.","start":493.94998,"end":494.19,"sentiment":"neutral","sentiment_score":-0.1456620991230011},{"text":"I mean, yeah, you know, if you wanna keep them anonymous, that's fine.","start":494.19,"end":496.99,"sentiment":"neutral","sentiment_score":-0.04591543857867901},{"text":"I I I'm just I'm always curious why people decide not to do you know, like, it it it's it's strange to me why they they would take it on, but, anyway, it doesn't matter.","start":496.99,"end":507.405,"sentiment":"negative","sentiment_score":-0.37052517916475025}],"sentiment":"neutral","sentiment_score":-0.25670362147941905,"channel":0,"num_words":53,"start":492.59,"end":507.405},{"sentences":[{"text":"I think the frustration with the the, yeah, the two years, what's going on, and the people driving it didn't know what they were doing.","start":507.36002,"end":513.935,"sentiment":"negative","sentiment_score":-0.6443140614032745},{"text":"And as a result, what they were asked to produce isn't what everybody wanted.","start":513.935,"end":519.15497,"sentiment":"negative","sentiment_score":-0.6878420880862645},{"text":"So it's been knocked back.","start":519.21497,"end":520.575,"sentiment":"negative","sentiment_score":-0.6533747553825379}],"sentiment":"negative","sentiment_score":-0.6591935123909604,"channel":1,"num_words":44,"start":507.36002,"end":520.575},{"sentences":[{"text":"Yeah.","start":520.36,"end":520.86,"sentiment":"negative","sentiment_score":-0.33384352922439575}],"sentiment":"negative","sentiment_score":-0.33384352922439575,"channel":0,"num_words":1,"start":520.36,"end":520.86},{"sentences":[{"text":"It's been declined.","start":520.575,"end":521.475,"sentiment":"negative","sentiment_score":-0.4761512478192647}],"sentiment":"negative","sentiment_score":-0.4761512478192647,"channel":1,"num_words":3,"start":520.575,"end":521.475},{"sentences":[{"text":"Okay.","start":521.32,"end":521.82,"sentiment":"neutral","sentiment_score":-0.12767766416072843}],"sentiment":"neutral","sentiment_score":-0.12767766416072843,"channel":0,"num_words":1,"start":521.32,"end":521.82},{"sentences":[{"text":"Anyhow","start":522.175,"end":522.575,"sentiment":"neutral","sentiment_score":-0.04623904079198837}],"sentiment":"neutral","sentiment_score":-0.04623904079198837,"channel":1,"num_words":1,"start":522.175,"end":522.575},{"sentences":[{"text":"A b.","start":522.36,"end":522.855,"sentiment":"neutral","sentiment_score":-0.019934377633035183}],"sentiment":"neutral","sentiment_score":-0.019934377633035183,"channel":0,"num_words":2,"start":522.36,"end":522.855},{"sentences":[{"text":"but I'll send it all through.","start":522.735,"end":523.77496,"sentiment":"neutral","sentiment_score":-0.05328095114479462},{"text":"Once you've had a look at that, if you need anything else, by all means, back in touch.","start":523.77496,"end":526.98,"sentiment":"neutral","sentiment_score":0.17974812392559317},{"text":"But I'll look forward to receiving your quote.","start":526.98,"end":528.92,"sentiment":"positive","sentiment_score":0.6058308146893978}],"sentiment":"neutral","sentiment_score":0.24257584504084662,"channel":1,"num_words":32,"start":522.735,"end":528.92},{"sentences":[{"text":"Thank you so much.","start":529.175,"end":530.135,"sentiment":"positive","sentiment_score":0.8577765673398972},{"text":"I appreciate it.","start":530.135,"end":531.035,"sentiment":"positive","sentiment_score":0.8248243729273478}],"sentiment":"positive","sentiment_score":0.8436541983059475,"channel":0,"num_words":7,"start":529.175,"end":531.035},{"sentences":[{"text":"Thanks, Alex.","start":531.22,"end":531.94,"sentiment":"positive","sentiment_score":0.7552524209022522},{"text":"Appreciate your","start":531.94,"end":532.5,"sentiment":"positive","sentiment_score":0.6274134516716003}],"sentiment":"positive","sentiment_score":0.6913329362869263,"channel":1,"num_words":4,"start":531.22,"end":532.5},{"sentences":[{"text":"Have","start":532.45496,"end":532.695,"sentiment":"positive","sentiment_score":0.588621973991394}],"sentiment":"positive","sentiment_score":0.588621973991394,"channel":0,"num_words":1,"start":532.45496,"end":532.695},{"sentences":[{"text":"time.","start":532.5,"end":532.9,"sentiment":"positive","sentiment_score":0.671901524066925}],"sentiment":"positive","sentiment_score":0.671901524066925,"channel":1,"num_words":1,"start":532.5,"end":532.9},{"sentences":[{"text":"a good","start":532.695,"end":532.935,"sentiment":"positive","sentiment_score":0.5634617805480957}],"sentiment":"positive","sentiment_score":0.5634617805480957,"channel":0,"num_words":2,"start":532.695,"end":532.935},{"sentences":[{"text":"Bye.","start":532.9,"end":533.4,"sentiment":"positive","sentiment_score":0.4230916500091553}],"sentiment":"positive","sentiment_score":0.4230916500091553,"channel":1,"num_words":1,"start":532.9,"end":533.4},{"sentences":[{"text":"one, too.","start":532.935,"end":533.415,"sentiment":"positive","sentiment_score":0.3576522320508957},{"text":"Bye.","start":533.415,"end":533.915,"sentiment":"neutral","sentiment_score":-0.11358404159545898}],"sentiment":"neutral","sentiment_score":0.20057347416877747,"channel":0,"num_words":3,"start":532.935,"end":533.915}]},"summary":{"result":"success","short":"Sherry Alex, a consultant, calls Travis regarding the V Hels case and lack of flood modeling. She asks about the process of obtaining a quote and offers to assist with quoting and providing a plan. Travis explains that they are on limited time frames and will need to get a quote in November. The speaker discusses obtaining a permit for a project in Melbourne Water and emphasizes the need for more information. The customer and agent discuss the need for a quote for earthworks work and the need for a civil engineer. The agent promises to send a quote and thanks the customer."},"intents":{"segments":[{"text":"It's Stephanie Alex, it's Travis calling. You called me earlier, and I was going to call you back. Consulting.","start_word":3,"end_word":21,"intents":[{"intent":"Recall callback","confidence_score":0.000042561045}]},{"text":"Oh, so I'm so sorry, Travis. How are you going? I'm good. Thanks.","start_word":22,"end_word":34,"intents":[{"intent":"Qualify for consulting","confidence_score":0.000003135694}]},{"text":"I so, yeah, I called you about the VCAT case. Yes.","start_word":41,"end_word":51,"intents":[{"intent":"Discuss vcat case","confidence_score":0.0019468185}]},{"text":"We we need some help. Is Yeah.","start_word":54,"end_word":60,"intents":[{"intent":"Highlight need for assistance","confidence_score":0.00002160385}]},{"text":"This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout. Now they're in the mess that they're in. I did attend the compulsory conference of VCAT two weeks ago. The result of that was the order that we've now got.","start_word":96,"end_word":152,"intents":[{"intent":"Describe application timeline","confidence_score":0.00004246596}]},{"text":"This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout. Now they're in the mess that they're in. I did attend the compulsory conference of VCAT two weeks ago. The result of that was the order that we've now got. So I think at Yes.","start_word":96,"end_word":157,"intents":[{"intent":"Clarify application status","confidence_score":0.013704946}]},{"text":"least we've got a clear indication with Melbourne Water, the council, the council's lawyers, all sitting around the table.","start_word":158,"end_word":176,"intents":[{"intent":"Verify document","confidence_score":0.0000031904922}]},{"text":"The consultants that have been involved to date, some of them we can reuse or get their reports amended with the stormwater Yeah.","start_word":188,"end_word":210,"intents":[{"intent":"Use consultant recommendations","confidence_score":0.0000058950313}]},{"text":"As you said, it is a major report with the application, so it needs to be done properly. And that's why I'm out approaching people like yourself to try and see if you're able to help us with it. Yeah.","start_word":218,"end_word":257,"intents":[{"intent":"Clarify application importance","confidence_score":0.0005365773}]},{"text":"more than anything We understand because yeah. that.","start_word":307,"end_word":314,"intents":[{"intent":"Confirm understanding","confidence_score":0.027090857}]},{"text":"So but, yes, the starting point is to actually get the permit, get everybody agreeable to it. And if you're able to assist with that and provide us with a quote to start with and some Yes.","start_word":519,"end_word":555,"intents":[{"intent":"Assist with permitting","confidence_score":0.19324525}]},{"text":"And if you're able to assist with that and provide us with a quote to start with and some Yes.","start_word":536,"end_word":555,"intents":[{"intent":"Provide quote","confidence_score":0.04006295}]},{"text":"Because if I can get Melbourne Water to provide us some of the data, it means that I can use potentially their flows instead of building our Yes. own. Okay.","start_word":674,"end_word":703,"intents":[{"intent":"Provide information","confidence_score":0.01365035}]},{"text":"Because I have got a lot of information. So did.","start_word":750,"end_word":759,"intents":[{"intent":"Provide information","confidence_score":0.06959073}]},{"text":"A plan would be great of what you're what's what's being proposed, what's, you know, what what's been done, I guess, is it would be really, really helpful because, yeah, at the moment, it's like, I all the things that they're asking to do, absolutely can do.","start_word":817,"end_word":863,"intents":[{"intent":"Request plan","confidence_score":0.0017731033}]},{"text":"If if if any any extra information would be great, and then I'll get our quote to you, you know, as soon as from the day that you get it to me, the day I I I should be able to get you a quote. Okay.","start_word":986,"end_word":1031,"intents":[{"intent":"Get quote","confidence_score":0.2624245}]},{"text":"So if I can get that to you this afternoon by the end of the week, we may have something to work with.","start_word":1032,"end_word":1054,"intents":[{"intent":"Work with plan","confidence_score":0.000006253754}]},{"text":"What's your best email address, please, Alex?","start_word":1068,"end_word":1074,"intents":[{"intent":"Request email address","confidence_score":0.024895603}]},{"text":"I ask how many people you've sent that to?","start_word":1105,"end_word":1113,"intents":[{"intent":"Obtain details","confidence_score":0.00000512083}]},{"text":"the same amount of information so everybody's on the same page. There's no Fabulous. point giving someone three items of information and someone else eight items. That's not fair.","start_word":1258,"end_word":1286,"intents":[{"intent":"Provide information","confidence_score":0.057558604}]},{"text":"From what I understand, the from the report that you'd be able to produce, I then still need to engage a civil engineer to do the earthworks plan.","start_word":1308,"end_word":1335,"intents":[{"intent":"Engage civil engineer","confidence_score":0.018781714}]},{"text":"And as soon as I've looked at it from my background with general real estate and constructing subdivisions and that sort of thing, they've said they want to fill the site, but they haven't gone into any detail.","start_word":1387,"end_word":1424,"intents":[{"intent":"Resolve issue","confidence_score":0.0022054997}]}]},"sentiments":{"segments":[{"text":"Hello. Alex speaking. It's Stephanie Alex, it's Travis calling. You called me earlier, and I was going to call you back. Consulting. Oh, so I'm so sorry, Travis. How are you going?","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":0.03250030428171158},{"text":"I'm good. Thanks.","start_word":32,"end_word":34,"sentiment":"positive","sentiment_score":0.40844205021858215},{"text":"How are you?","start_word":35,"end_word":37,"sentiment":"neutral","sentiment_score":0.25767189264297485},{"text":"Good. Thank you.","start_word":38,"end_word":40,"sentiment":"positive","sentiment_score":0.4429779052734375},{"text":"I so, yeah, I called you about the VCAT case. Yes. Yes. Yes. We we need some help. Is Yeah. that something I see you could that. assist And with? it's not a small project either. No. No. It's I've only recently become involved, so it's been running for about two and a half years. This application, I was involved early on, and then the owner went a different way, and I think it's been poorly prepared and poorly managed right throughout.","start_word":41,"end_word":122,"sentiment":"neutral","sentiment_score":-0.1202344372868538},{"text":"Now they're in the mess that they're in.","start_word":123,"end_word":130,"sentiment":"negative","sentiment_score":-0.4521535038948059},{"text":"I did attend the compulsory conference of VCAT two weeks ago. The result of that was the order that we've now got. So I think at Yes. least we've got a clear indication with Melbourne Water, the council, the council's lawyers, all sitting around the table. We've got a bit of Yeah. a sort of starting point. The consultants that have been involved to date, some of them we can reuse or get their reports amended with the stormwater Yeah. one and what they're asking for there. As you said, it is a major report with the application, so it needs to be done properly. And that's why I'm out approaching people like yourself to try and see if you're able to help us with it. Yeah. Yeah. Well, so yeah. I certainly can help. I I think the main reason why I was I I just wanted to probably clarify is that it it it isn't like a it's not a small project, I guess. It's the one thing I wanted to get across No. more than anything We understand because yeah. that. Yep. Yeah. It's not they've they've asked for it's not just it's it's almost a stormwater management strategy rather than just a stormwater management plan because flood impact assessment on top of it. Yeah. It is a pretty substantial piece of work.","start_word":131,"end_word":356,"sentiment":"neutral","sentiment_score":-0.023827463388442993},{"text":"It's certainly like I said, certainly something that we can do.","start_word":357,"end_word":367,"sentiment":"positive","sentiment_score":0.5816876888275146},{"text":"Yep. I just wanted to actually flag more than anything that it's not a yeah. If if if if you see invoices sorry. Quotes coming in, you'll probably get maybe a little bit of a root shock because it sounds like you're kind of prepared for it already anyway. Well, But I I understand it's complex. The owner now understands it's complex. As I said, I don't think it's been managed properly from the yeah. start, and that was just my limited knowledge looking at the information that was on file when I took it over.","start_word":368,"end_word":463,"sentiment":"neutral","sentiment_score":-0.17908784747123718},{"text":"But, basically, the owner's got a side of eight acres sitting there that he can't use. He can't do anything with it.","start_word":464,"end_word":485,"sentiment":"negative","sentiment_score":-0.3715084195137024},{"text":"So Yep. it needs to be filled. It needs to be lifted. The agricultural use is something he's prepared to look at rather than the commercial use, which he was originally looked at. So but, yes, the starting point is to actually get the permit, get everybody agreeable to it. And if you're able to assist with that and provide us with a quote to start with and some Yes. sort of time frame because we are are on limited time frames, I did see the time that frame. would So be you great. need it in November. Is that fair? Yes. Is that right? Yes. Yes. Okay. Cool. And and have you had any flood modeling done yet? No. Nothing. No. Okay. Alright. No worries. Okay. So it it would be Melbourne from scratch, Water essentially. have indicated that they're prepared to do a a conference call with us once we've got someone like yourself appointed so that we're all on the same page. Yeah. So, yeah, that option is there as well. Well, What do yeah, you got? because that could change how much it costs. Because if I can get Melbourne Water to provide us some of the data, it means that I can use potentially their flows instead of building our Yes. own. Okay. And I guess that's ideal, but they have said they want a raw model. So that that might not be possible, but, I mean, we might as well try. He So have you got sorry. I think I did that through your website form, didn't I? Because I have got a lot of information. So did. I forget what I'd sent you because I can't look it up from my sent items, unfortunately. So He from just sent what I've me sent the the sorry. The report sorry. The response a order. from the tribunal. Right. Okay. So is Yep. there anything else I can send you for now to help with quoting?","start_word":486,"end_word":816,"sentiment":"neutral","sentiment_score":0.025237357125721668},{"text":"A plan would be great of what you're what's what's being proposed, what's, you know, what what's been done, I guess, is it would be really, really helpful because, yeah, at the moment, it's like, I all the things that they're asking to do, absolutely can do.","start_word":817,"end_word":863,"sentiment":"positive","sentiment_score":0.41943904757499695},{"text":"There's no problem with that. It's more the it's more the the complications that might arise if if, for example, if the proposal is to to flatten the whole area. You know what I mean? Like, I I I guess more information is better realistically. That's So if you've got, yeah, more plans or or or anything like that, even I'm sure you've probably spoken to specific people in Melbourne Water. Even who you've spoken fine. to at Okay.","start_word":864,"end_word":942,"sentiment":"neutral","sentiment_score":0.022996453568339348},{"text":"Melbourne Water is great because I know quite a lot of people in Melbourne Water. I I wrote their newest guidelines that they assessed some of this stuff on. So, hopefully, that can help us get it through.","start_word":943,"end_word":980,"sentiment":"positive","sentiment_score":0.40914812684059143},{"text":"Okay. Yep. So yeah. No. If if if any any extra information would be great, and then I'll get our quote to you, you know, as soon as from the day that you get it to me, the day I I I should be able to get you a quote. Okay. So if I can get that to you this afternoon by the end of the week, we may have something to work with. Yeah.","start_word":981,"end_word":1055,"sentiment":"neutral","sentiment_score":0.26953640580177307},{"text":"Unique. Yes. Definitely.","start_word":1056,"end_word":1058,"sentiment":"positive","sentiment_score":0.3908664882183075},{"text":"Yep. On on the, yeah, quotation side of things. What's your best email address, please, Alex? Alex, so it's a l e x, Yep. dot simmons, s I, m m, o n s, Yes. @swmconsulting. Yep. Dot com dot a u. That's it? Yep.","start_word":1059,"end_word":1102,"sentiment":"neutral","sentiment_score":0.05341421558775685},{"text":"Can Excellent.","start_word":1103,"end_word":1104,"sentiment":"positive","sentiment_score":0.5520553588867188},{"text":"I ask how many people you've sent that to? I asked the original hydrology hydrologist who'd done the initial report, and Okay. he's not he I think he's had enough of it, to be honest, and the way it's been handled over two years. So his his response was they don't have the capacity to do it at the moment. Melbourne Water had asked for different modeling to what they'd provided, Okay. so it may Okay. be out of their depth. I'm unsure. I've put it out to three companies. You're the second one that's responded. Okay.","start_word":1105,"end_word":1201,"sentiment":"neutral","sentiment_score":-0.13053376972675323},{"text":"Cool. Awesome.","start_word":1202,"end_word":1203,"sentiment":"positive","sentiment_score":0.387654721736908},{"text":"So I don't wanna waste Is it everyone's Yeah. time, but I'm representing the owner. So I just need to go back to him. If I've got one quote at, I don't know, $2 and one at ten, we obviously need to look at the reasons why. I'm trying to give Yeah. everybody Yeah. the same amount of information so everybody's on the same page.","start_word":1204,"end_word":1268,"sentiment":"neutral","sentiment_score":-0.042935725301504135},{"text":"There's no Fabulous. point giving someone three items of information and someone else eight items. That's not fair.","start_word":1269,"end_word":1286,"sentiment":"negative","sentiment_score":-0.4100355803966522},{"text":"So trying Yeah. to Absolutely. get everybody Yeah. on the same page, me getting my head around what everyone can do. From what I understand, the from the report that you'd be able to produce, I then still need to engage a civil engineer to do the earthworks plan. Yes. See, You the plans would. that have been done, there was one contained in the delegates report from the council. There was one done by the architect who's held. I've been introduced to the project. I know him. So he's a Yeah. great architect, but he's not an engineer. And as soon as I've looked at it from my background with general real estate and constructing subdivisions and that sort of thing, they've said they want to fill the site, but they haven't gone into any detail. And Yeah. that may be due to there was a earthmoving contractor and his wife trying to run this process. They were just looking at it as a cheap option to be able to go in and dump all this oil on the site and fill the site up. So, Okay. yeah, they had a different agenda, and the owners sort of let them run with it. He's paid all the accounts, and at the end of the day, he's no further ahead. Two years down the track, and he spent all this money. So Yeah. that's Okay. the background on it at the moment. Sure. Yep. The the previous hydrologist, are they still in the industry? Like, are they still working, or are they finished? No. As far as I know, they well, they responded to my email. Oh, okay.","start_word":1287,"end_word":1564,"sentiment":"neutral","sentiment_score":-0.08802271067506547},{"text":"The architect said he knew them well and was surprised that they said no, but they just said they may have too much work on it.","start_word":1565,"end_word":1590,"sentiment":"negative","sentiment_score":-0.36200088262557983},{"text":"I don't know. But the email that I received back just said that they don't have the capacity to take it on at the moment for the time frames Okay. that we needed. Easy. So Okay. No worries. Yep. And okay. You know? No. I mean, yeah, you know, if you wanna keep them anonymous, that's fine.","start_word":1591,"end_word":1647,"sentiment":"neutral","sentiment_score":-0.13348500430583954},{"text":"I I I'm just I'm always curious why people decide not to do you know, like, it it it's it's strange to me why they they would take it on, but, anyway, it doesn't matter. I think the frustration with the the, yeah, the two years, what's going on, and the people driving it didn't know what they were doing. And as a result, what they were asked to produce isn't what everybody wanted. So it's been knocked back. Yeah. It's been declined.","start_word":1648,"end_word":1730,"sentiment":"negative","sentiment_score":-0.515925943851471},{"text":"Okay. Anyhow A b. but I'll send it all through. Once you've had a look at that, if you need anything else, by all means, back in touch.","start_word":1731,"end_word":1758,"sentiment":"neutral","sentiment_score":0.09508694947830268},{"text":"But I'll look forward to receiving your quote. Thank you so much. I appreciate it. Thanks, Alex. Appreciate your Have time. a good Bye. one, too.","start_word":1759,"end_word":1784,"sentiment":"positive","sentiment_score":0.6324642300605774},{"text":"Bye.","start_word":1785,"end_word":1785,"sentiment":"neutral","sentiment_score":0.21016371250152588}],"average":{"sentiment":"neutral","sentiment_score":-0.027058698832396248}}}}