{"metadata":{"transaction_key":"deprecated","request_id":"019f023b-7602-7a02-a4f2-a93ffbdcbc97","sha256":"e48f2571525f3af2bc639d93be5fd1a0192239972348ad615a38f94245c3e550","created":"2026-06-26T04:41:19.914Z","duration":4.7519374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Call has been forwarded to voice mail. The person you're trying to reach is not available.","confidence":1.0,"words":[{"word":"call","start":0.08,"end":0.32,"confidence":0.49365234,"punctuated_word":"Call","sentiment":"negative","sentiment_score":-0.8205005526542664},{"word":"has","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8637564182281494},{"word":"been","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.894041121006012},{"word":"forwarded","start":0.71999997,"end":1.12,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8776460886001587},{"word":"to","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8503717184066772},{"word":"voice","start":1.28,"end":1.5999999,"confidence":0.99609375,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8513100147247314},{"word":"mail","start":1.5999999,"end":2.1,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8700236082077026},{"word":"the","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9124273657798768},{"word":"person","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8833377361297607},{"word":"you're","start":2.8799999,"end":3.12,"confidence":0.9638672,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.9045948386192322},{"word":"trying","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9231486320495604},{"word":"to","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9058857560157776},{"word":"reach","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8984770774841309},{"word":"is","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9182913899421692},{"word":"not","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.920785427093506},{"word":"available","start":4.24,"end":4.74,"confidence":0.99853516,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5918315649032593}],"paragraphs":{"transcript":"\nCall has been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.08,"end":2.1,"sentiment":"negative","sentiment_score":-0.8610927888325283},{"text":"The person you're trying to reach is not available.","start":2.32,"end":4.74,"sentiment":"negative","sentiment_score":-0.8731977542241415}],"sentiment":"negative","sentiment_score":-0.8679018318653107,"num_words":16,"start":0.08,"end":4.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Call has been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.08,"end":2.1,"sentiment":"negative","sentiment_score":-0.8610927888325283},{"text":"The person you're trying to reach is not available.","start":2.32,"end":4.74,"sentiment":"negative","sentiment_score":-0.8731977542241415}],"sentiment":"negative","sentiment_score":-0.8679018318653107,"channel":1,"num_words":16,"start":0.08,"end":4.74}]},"summary":{"result":"success","short":"Call has been forwarded to voice mail. The person you're trying to reach is not available."},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":7,"end_word":15,"intents":[{"intent":"Notify unavailability","confidence_score":0.30235368}]}]},"sentiments":{"segments":[{"text":"Call has been forwarded to voice mail. The person you're trying to reach is not available.","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.8857660293579102}],"average":{"sentiment":"negative","sentiment_score":-0.8857659839448475}}}}