{"metadata":{"transaction_key":"deprecated","request_id":"019fa6ab-7fc0-7e22-ae9b-f54a53091541","sha256":"973feaee0ad0797f17e74700c36ae9d02f508ac591fa0ccce959e9528c75e2ce","created":"2026-07-28T03:01:26.189Z","duration":22.391937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":43},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Waleed Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"waleed","start":2.32,"end":2.72,"confidence":0.6197917,"punctuated_word":"Waleed","sentiment":"neutral","sentiment_score":-0.12283305823802948},{"word":"hashimi","start":2.72,"end":3.22,"confidence":0.93115234,"punctuated_word":"Hashimi.","sentiment":"neutral","sentiment_score":-0.1470261663198471},{"word":"isn't","start":3.76,"end":4.08,"confidence":0.9975586,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.6809219717979431},{"word":"available","start":4.08,"end":4.56,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6294400691986084},{"word":"right","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7387760281562805},{"word":"now","start":4.7999997,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6559916734695435},{"word":"please","start":5.2799997,"end":5.68,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3857595324516296},{"word":"leave","start":5.68,"end":5.92,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3543124496936798},{"word":"a","start":5.92,"end":6.08,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4086493253707886},{"word":"detailed","start":6.08,"end":6.48,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.33551132678985596},{"word":"message","start":6.48,"end":6.8799996,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3732279539108277},{"word":"after","start":6.8799996,"end":7.2,"confidence":0.9970703,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.19192394614219663},{"word":"the","start":7.2,"end":7.3599997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.32880792021751404},{"word":"tone","start":7.3599997,"end":7.8399997,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2672649621963501},{"word":"when","start":7.8399997,"end":8.08,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.06455494463443756},{"word":"you","start":8.08,"end":8.24,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08061040937900543},{"word":"have","start":8.24,"end":8.4,"confidence":0.9863281,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.061481814831495285},{"word":"finished","start":8.4,"end":8.8,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.11712957918643951},{"word":"recording","start":8.8,"end":9.28,"confidence":0.9975586,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.0960744246840477},{"word":"you","start":9.28,"end":9.44,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07200618088245392},{"word":"may","start":9.44,"end":9.679999,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.07577067613601685},{"word":"hang","start":9.679999,"end":9.92,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.06712023913860321},{"word":"up","start":9.92,"end":10.16,"confidence":0.75878906,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.05397164076566696},{"word":"or","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.07560539245605469},{"word":"press","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.08373047411441803},{"word":"1","start":10.639999,"end":10.88,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.030506975948810577},{"word":"for","start":10.88,"end":11.04,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03580031916499138},{"word":"more","start":11.04,"end":11.28,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.03879563510417938},{"word":"options","start":11.28,"end":11.78,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.04510834068059921}],"paragraphs":{"transcript":"\nWaleed Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Waleed Hashimi.","start":2.32,"end":3.22,"sentiment":"neutral","sentiment_score":-0.1349296122789383},{"text":"Isn't available right now.","start":3.76,"end":5.2799997,"sentiment":"negative","sentiment_score":-0.6762824356555939},{"text":"Please leave a detailed message after the tone.","start":5.2799997,"end":7.8399997,"sentiment":"neutral","sentiment_score":-0.3306821770966053},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":7.8399997,"end":11.78,"sentiment":"neutral","sentiment_score":-0.06655113647381465}],"sentiment":"neutral","sentiment_score":-0.22823149762276945,"num_words":29,"start":2.32,"end":11.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Waleed Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Waleed Hashimi.","start":2.32,"end":3.22,"sentiment":"neutral","sentiment_score":-0.1349296122789383},{"text":"Isn't available right now.","start":3.76,"end":5.2799997,"sentiment":"negative","sentiment_score":-0.6762824356555939},{"text":"Please leave a detailed message after the tone.","start":5.2799997,"end":7.8399997,"sentiment":"neutral","sentiment_score":-0.3306821770966053},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":7.8399997,"end":11.78,"sentiment":"neutral","sentiment_score":-0.06655113647381465}],"sentiment":"neutral","sentiment_score":-0.22823149762276945,"channel":1,"num_words":29,"start":2.32,"end":11.78}]},"summary":{"result":"success","short":"Waleed Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":14,"end_word":28,"intents":[{"intent":"Leave message","confidence_score":0.67005575}]}]},"sentiments":{"segments":[{"text":"Waleed Hashimi.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.1389617919921875},{"text":"Isn't available right now.","start_word":2,"end_word":5,"sentiment":"negative","sentiment_score":-0.6760899424552917},{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":6,"end_word":28,"sentiment":"neutral","sentiment_score":-0.1625838279724121}],"average":{"sentiment":"neutral","sentiment_score":-0.2667657497317292}}}}