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No. Have a good rest of your day.\n\nBye.","paragraphs":[{"sentences":[{"text":"Temple Gym Parkway.","start":0.88,"end":1.76,"sentiment":"neutral","sentiment_score":0.021669263020157814},{"text":"You're speaking with Jade.","start":1.76,"end":2.82,"sentiment":"neutral","sentiment_score":0.015849626390263438},{"text":"Yeah.","start":11.759999,"end":12.0,"sentiment":"neutral","sentiment_score":0.013952285051345823},{"text":"What was this regarding?","start":12.0,"end":13.059999,"sentiment":"neutral","sentiment_score":-0.0025104039814323187},{"text":"Yeah.","start":28.039999,"end":28.279999,"sentiment":"neutral","sentiment_score":-0.038952022790908813}],"sentiment":"neutral","sentiment_score":0.007181918535094995,"num_words":13,"start":0.88,"end":28.279999},{"sentences":[{"text":"He actually doesn't work in office here at the gym.","start":28.279999,"end":31.9,"sentiment":"neutral","sentiment_score":-0.12287146672606468},{"text":"If you've sent an email, I'm sure he'll get back to you shortly on that one.","start":32.2,"end":35.32,"sentiment":"neutral","sentiment_score":-0.03860107733635232},{"text":"But, yeah, this isn't his phone number or, like, another line that gets through to him.","start":35.32,"end":39.58,"sentiment":"neutral","sentiment_score":-0.19947013724595308},{"text":"No.","start":46.330936,"end":46.65094,"sentiment":"neutral","sentiment_score":0.24705839157104492},{"text":"Have a good rest of your day.","start":46.65094,"end":47.850937,"sentiment":"positive","sentiment_score":0.35995971305029734}],"sentiment":"neutral","sentiment_score":-0.04542155435308814,"num_words":50,"start":28.279999,"end":47.850937},{"sentences":[{"text":"Bye.","start":47.850937,"end":48.350937,"sentiment":"neutral","sentiment_score":0.10181652754545212}],"sentiment":"neutral","sentiment_score":0.10181652754545212,"num_words":1,"start":47.850937,"end":48.350937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Temple Gym Parkway. You're speaking with Jade.\n\nChannel 0: Oh, hi, Jace. It's Andrew from Videoence AI, and I was trying to get ahold of Tobias.\n\nChannel 1: Yeah. What was this regarding?\n\nChannel 0: Oh, yeah. Regarding cybersecurity, we have been sending him information about our AI platform, and I just wanted to check if he's available for a quick demo.\n\nChannel 1: Yeah. He actually doesn't work in office here at the gym. If you've sent an email, I'm sure he'll get back to you shortly on that one. But, yeah, this isn't his phone number or, like, another line that gets through to him.\n\nChannel 0: I see. I see. Well, I just wanted to check, but, thank you for that detail. Appreciate it.\n\nChannel 1: No. Have a good rest of your day. Bye.","paragraphs":[{"sentences":[{"text":"Temple Gym Parkway.","start":0.88,"end":1.76,"sentiment":"neutral","sentiment_score":0.021669263020157814},{"text":"You're speaking with Jade.","start":1.76,"end":2.82,"sentiment":"neutral","sentiment_score":0.015849626390263438}],"sentiment":"neutral","sentiment_score":0.018343756374503885,"channel":1,"num_words":7,"start":0.88,"end":2.82},{"sentences":[{"text":"Oh, hi, Jace.","start":3.84,"end":4.88,"sentiment":"neutral","sentiment_score":0.11492437869310379},{"text":"It's Andrew from Videoence AI, and I was trying to get ahold of Tobias.","start":4.88,"end":10.74,"sentiment":"neutral","sentiment_score":0.07737309352627822}],"sentiment":"neutral","sentiment_score":0.08399979090865921,"channel":0,"num_words":17,"start":3.84,"end":10.74},{"sentences":[{"text":"Yeah.","start":11.759999,"end":12.0,"sentiment":"neutral","sentiment_score":0.013952285051345823},{"text":"What was this regarding?","start":12.0,"end":13.059999,"sentiment":"neutral","sentiment_score":-0.0025104039814323187}],"sentiment":"neutral","sentiment_score":0.0007821338251233097,"channel":1,"num_words":5,"start":11.759999,"end":13.059999},{"sentences":[{"text":"Oh, yeah.","start":14.205,"end":14.765,"sentiment":"neutral","sentiment_score":0.020435255952179432},{"text":"Regarding cybersecurity, we have been sending him information about our AI platform, and I just wanted to check if he's available for a quick demo.","start":14.765,"end":27.425,"sentiment":"neutral","sentiment_score":0.05749883621931076}],"sentiment":"neutral","sentiment_score":0.05475338582915289,"channel":0,"num_words":27,"start":14.205,"end":27.425},{"sentences":[{"text":"Yeah.","start":28.039999,"end":28.279999,"sentiment":"neutral","sentiment_score":-0.038952022790908813},{"text":"He actually doesn't work in office here at the gym.","start":28.279999,"end":31.9,"sentiment":"neutral","sentiment_score":-0.12287146672606468},{"text":"If you've sent an email, I'm sure he'll get back to you shortly on that one.","start":32.2,"end":35.32,"sentiment":"neutral","sentiment_score":-0.03860107733635232},{"text":"But, yeah, this isn't his phone number or, like, another line that gets through to him.","start":35.32,"end":39.58,"sentiment":"neutral","sentiment_score":-0.19947013724595308}],"sentiment":"neutral","sentiment_score":-0.11806525868298702,"channel":1,"num_words":43,"start":28.039999,"end":39.58},{"sentences":[{"text":"I see.","start":41.060936,"end":41.460938,"sentiment":"neutral","sentiment_score":-0.032019211910665035},{"text":"I see.","start":41.460938,"end":41.86094,"sentiment":"neutral","sentiment_score":0.006921091116964818},{"text":"Well, I just wanted to check, but, thank you for that detail.","start":41.86094,"end":45.72094,"sentiment":"neutral","sentiment_score":0.3211934454739094},{"text":"Appreciate it.","start":45.780937,"end":46.760937,"sentiment":"positive","sentiment_score":0.5790163576602936}],"sentiment":"neutral","sentiment_score":0.27567543441222775,"channel":0,"num_words":18,"start":41.060936,"end":46.760937},{"sentences":[{"text":"No.","start":46.330936,"end":46.65094,"sentiment":"neutral","sentiment_score":0.24705839157104492},{"text":"Have a good rest of your day.","start":46.65094,"end":47.850937,"sentiment":"positive","sentiment_score":0.35995971305029734},{"text":"Bye.","start":47.850937,"end":48.350937,"sentiment":"neutral","sentiment_score":0.10181652754545212}],"sentiment":"neutral","sentiment_score":0.3187325456076198,"channel":1,"num_words":9,"start":46.330936,"end":48.350937}]},"summary":{"result":"success","short":"The agent, Jade, calls the customer, Jace, to check if Tobias is available for a demo regarding cybersecurity at the company's Videoence AI platform. Jace informs Jade that Tobias is not in the office and may have sent an email. Jade thanks Jace for the information and ends the call."},"intents":{"segments":[{"text":"It's Andrew from Videoence AI, and I was trying to get ahold of Tobias. Yeah.","start_word":10,"end_word":24,"intents":[{"intent":"Get ahold of tobias","confidence_score":0.05827132}]},{"text":"Regarding cybersecurity, we have been sending him information about our AI platform, and I just wanted to check if he's available for a quick demo. Yeah.","start_word":31,"end_word":56,"intents":[{"intent":"Send information about aai platform","confidence_score":0.18819773},{"intent":"Check availability for a demo","confidence_score":0.022762261}]},{"text":"If you've sent an email, I'm sure he'll get back to you shortly on that one. But, yeah, this isn't his phone number or, like, another line that gets through to him. I see.","start_word":67,"end_word":100,"intents":[{"intent":"Send email","confidence_score":0.15044975}]}]},"sentiments":{"segments":[{"text":"Temple Gym Parkway. You're speaking with Jade. Oh, hi, Jace. It's Andrew from Videoence AI, and I was trying to get ahold of Tobias. Yeah. What was this regarding? Oh, yeah. Regarding cybersecurity, we have been sending him information about our AI platform, and I just wanted to check if he's available for a quick demo. Yeah. He actually doesn't work in office here at the gym. If you've sent an email, I'm sure he'll get back to you shortly on that one. But, yeah, this isn't his phone number or, like, another line that gets through to him. I see. I see. Well, I just wanted to check, but, thank you for that detail.","start_word":0,"end_word":114,"sentiment":"neutral","sentiment_score":0.013330203481018543},{"text":"Appreciate it.","start_word":115,"end_word":116,"sentiment":"positive","sentiment_score":0.5893369317054749},{"text":"No.","start_word":117,"end_word":117,"sentiment":"neutral","sentiment_score":0.24705839157104492},{"text":"Have a good rest of your day.","start_word":118,"end_word":124,"sentiment":"positive","sentiment_score":0.3641326129436493},{"text":"Bye.","start_word":125,"end_word":125,"sentiment":"neutral","sentiment_score":0.13650649785995483}],"average":{"sentiment":"neutral","sentiment_score":0.04876443528637443}}}}