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Alex, I hope you still remember the company because the last time that we touch base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Alex, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Alex, same thing as before, we're only hoping introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time, you asked me to call you back again after five to six months, and we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Mhmm. Mhmm. When would be your next available schedule, sir? Wow. Alright. Yep. Mhmm. Mhmm. October. Alright. The the this coming week, sir, or maybe the this week, sir. Just for thirty minutes. Mhmm. Alright. Uh-huh. Alright. Yep. Yes. That would be okay, sir. May maybe I'll call you back again October. Alright. Thank you, Alex. Have a good day, sir. Thank you. 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Yeah. Good morning. Alex, it's Ronald from Cloud Solution IT. How are you doing today?\n\nI'm doing wonderful. Thank you for asking. Alex, I hope you still remember the company because the last time that we touch base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Alex, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Alex, same thing as before, we're only hoping introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time, you asked me to call you back again after five to six months, and we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Mhmm.\n\nMhmm. When would be your next available schedule, sir? Wow. Alright. Yep.\n\nMhmm. Mhmm. October. Alright. The the this coming week, sir, or maybe the this week, sir.\n\nJust for thirty minutes. Mhmm. Alright. Uh-huh. Alright.\n\nYep. Yes. That would be okay, sir. May maybe I'll call you back again October. Alright.\n\nThank you, Alex. Have a good day, sir. Thank you. 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this coming week, sir, or maybe the this week, sir.","start":149.89001,"end":152.85,"sentiment":"neutral","sentiment_score":-0.009410553223763904}],"sentiment":"neutral","sentiment_score":-0.012818134215194732,"num_words":16,"start":135.495,"end":152.85},{"sentences":[{"text":"Just for thirty 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I'll see if this person is available. Thanks. Please stay on the line. Hello. Good morning. Speaking. Good. Thank you. And you? Yeah. Yeah. I'm pretty busy at the moment. Yeah. I I don't be able to arrange a meeting. Like, I'm having the next four, six weeks to be crazy. So I'm not even gonna commit to you. You'll be in October. I've got I'm going away in September. I'm traveling September. I have three weeks away this week. I have only short weeks, and I go away for ten days. And back, like, end of September, like, '20 September 20, I fly back, and I have to get on top of everything. I would say October. Oh, what? I don't know. I don't know. No. I cannot do it, man. I've just talked to you here because, like, I'm I'm I'm sorry to call. I'm I'm on top of that. If you have to leave right now, I'm about to leave the door, and I just talked to you. But, yeah, I'm happy to talk to you another time about it. But, yeah, not on the booking if you commit to anything at the moment. Sorry. 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I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Hello. Good morning. Speaking.\n\nChannel 0: Yeah. Good morning. Alex, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thank you. And you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Alex, I hope you still remember the company because the last time that we touch base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Alex, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Alex, same thing as before, we're only hoping introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time, you asked me to call you back again after five to six months, and we're hoping that you have an available time this coming week, maybe on third or fourth week of this month.\n\nChannel 1: Yeah. Yeah. I'm pretty busy at the moment. Yeah. I I don't be\n\nChannel 0: Mhmm.\n\nChannel 1: able to arrange a meeting. Like, I'm having\n\nChannel 0: Mhmm.\n\nChannel 1: the next four, six weeks to be crazy. So I'm not even gonna commit to you.\n\nChannel 0: When would be your next available schedule, sir?\n\nChannel 1: You'll be in October.\n\nChannel 0: Wow. Alright.\n\nChannel 1: I've got I'm going away in September. I'm traveling September. I have three weeks away this week. I have only short weeks, and I go away for ten\n\nChannel 0: Yep.\n\nChannel 1: days.\n\nChannel 0: Mhmm.\n\nChannel 1: And back, like, end of September, like, '20 September 20, I fly back, and I have to\n\nChannel 0: Mhmm.\n\nChannel 1: get on top of everything. I would say October. Oh,\n\nChannel 0: October.\n\nChannel 1: what? I don't know. I don't\n\nChannel 0: Alright.\n\nChannel 1: know.\n\nChannel 0: The the this coming week, sir, or maybe the this week, sir. Just for thirty minutes.\n\nChannel 1: No. I cannot do it, man. I've just talked to you here because, like, I'm I'm I'm sorry to\n\nChannel 0: Mhmm.\n\nChannel 1: call. I'm I'm on top\n\nChannel 0: Alright.\n\nChannel 1: of that. If you have to leave right now, I'm about to leave the door, and I just talked to you. But,\n\nChannel 0: Uh-huh.\n\nChannel 1: yeah,\n\nChannel 0: Alright.\n\nChannel 1: I'm happy to talk to you another time about it. But, yeah,\n\nChannel 0: Yep.\n\nChannel 1: not on the booking if you commit to anything at the moment. Sorry.\n\nChannel 0: Yes. That would be okay, sir. May maybe I'll call you back again October.\n\nChannel 1: Thank you very much. Thank you. Bye.\n\nChannel 0: Alright. Thank you,\n\nChannel 1: Alright.\n\nChannel 0: Alex.\n\nChannel 1: Bye\n\nChannel 0: Have a\n\nChannel 1: bye.\n\nChannel 0: good\n\nChannel 1: Thank\n\nChannel 0: day,\n\nChannel 1: you.\n\nChannel 0: sir.\n\nChannel 1: You too.\n\nChannel 0: Thank you.\n\nChannel 1: Bye. Bye.\n\nChannel 0: Alright.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":-0.00666434783488512},{"text":"I'll see if this person is available.","start":2.32,"end":4.18,"sentiment":"neutral","sentiment_score":-0.0017967517071935748}],"sentiment":"neutral","sentiment_score":-0.004230549771039348,"channel":1,"num_words":14,"start":0.24,"end":4.18},{"sentences":[{"text":"Ronald.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.03908085823059082}],"sentiment":"neutral","sentiment_score":0.03908085823059082,"channel":0,"num_words":1,"start":6.08,"end":6.58},{"sentences":[{"text":"Thanks.","start":12.719999,"end":13.219999,"sentiment":"neutral","sentiment_score":0.2394748628139496},{"text":"Please stay on the 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He explains that he is a managed service provider and Microsoft trusted partner, and has a short time frame to introduce the company. He apologizes for not being able to make the meeting and promises to call back in October."},"intents":{"segments":[{"text":"Alex, I hope you still remember the company because the last time that we touch base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":52,"end_word":102,"intents":[{"intent":"Arrange meeting","confidence_score":0.03985776},{"intent":"Refer company","confidence_score":0.0032823281},{"intent":"Schedule appointment","confidence_score":0.048754074}]},{"text":"When would be your next available schedule, sir? You'll be in October.","start_word":256,"end_word":267,"intents":[{"intent":"Schedule meeting","confidence_score":0.045969214}]}]},"sentiments":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Ronald. Thanks. Please stay on the line. Hello. Good morning. Speaking. Yeah. Good morning. Alex, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":39,"sentiment":"neutral","sentiment_score":0.1345398873090744},{"text":"Good. Thank you. And you? I'm doing wonderful. Thank you for asking.","start_word":40,"end_word":51,"sentiment":"positive","sentiment_score":0.5515151023864746},{"text":"Alex, I hope you still remember the company because the last time that we touch base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Alex, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Alex, same thing as before, we're only hoping introductory meeting with you simply to introduce our company only for future reference. And if you can remember, sir, the last time, you asked me to call you back again after five to six months, and we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Yeah. Yeah.","start_word":52,"end_word":217,"sentiment":"neutral","sentiment_score":0.04818861186504364},{"text":"I'm pretty busy at the moment.","start_word":218,"end_word":223,"sentiment":"negative","sentiment_score":-0.4136168360710144},{"text":"Yeah. I I don't be Mhmm. able to arrange a meeting. Like, I'm having Mhmm.","start_word":224,"end_word":238,"sentiment":"neutral","sentiment_score":-0.32087209820747375},{"text":"the next four, six weeks to be crazy. So I'm not even gonna commit to you.","start_word":239,"end_word":254,"sentiment":"negative","sentiment_score":-0.39078930020332336},{"text":"When would be your next available schedule, sir? You'll be in October. Wow. Alright. I've got I'm going away in September. I'm traveling September. I have three weeks away this week. I have only short weeks, and I go away for ten Yep. days. Mhmm. And back, like, end of September, like, '20 September 20, I fly back, and I have to Mhmm. get on top of everything. I would say October. Oh, October. what? I don't know. I don't Alright. know. The the this coming week, sir, or maybe the this week, sir. Just for thirty minutes.","start_word":255,"end_word":352,"sentiment":"neutral","sentiment_score":-0.003576070535928011},{"text":"No. I cannot do it, man.","start_word":353,"end_word":358,"sentiment":"negative","sentiment_score":-0.441629558801651},{"text":"I've just talked to you here because, like, I'm I'm I'm sorry to Mhmm. call. I'm I'm on top Alright. of that. If you have to leave right now, I'm about to leave the door, and I just talked to you. But, Uh-huh. yeah, Alright. I'm happy to talk to you another time about it. But, yeah, Yep. not on the booking if you commit to anything at the moment. Sorry. Yes. That would be okay, sir. May maybe I'll call you back again October.","start_word":359,"end_word":443,"sentiment":"neutral","sentiment_score":-0.08483941107988358},{"text":"Thank you very much.","start_word":444,"end_word":447,"sentiment":"positive","sentiment_score":0.449256032705307},{"text":"Thank you. Bye. Alright. Thank you, Alright. Alex. 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